......................... Medalist XE Family ......................... 275xe, 545xe ......................... ATA Interface Drives ......................... ......................... Installation Guide .........................
Contents Read before you begin... . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 ST3660A free installation software . . . . . . . . . . . . . . . . . . . . 2 Quick software transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Installing the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Configuring the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Attaching cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Medalist XE Family Installation Guide, Rev. A 1 Read before you begin... Application. Your Seagate® drive is designed for NRTL-listed personal computers. It uses the ATA interface. Warning. Turn off the computer before you open the case, touch any internal components or install the drive. Static discharge. Your drive and computer contain components that can be damaged by static discharge. Static electricity is generated from the friction of two contributors rubbing together.
2 Medalist XE Family Installation Guide, Rev. A Maintenance and repair. Seagate drives do not require maintenance. The head/disc assembly is factory-sealed; a broken seal voids the warranty. Seagate customer service centers are the only facilities authorized to repair Seagate drives. Seagate does not sanction any third-party repair facilities. Note. Throughout this manual, the Medalist 275xe is referred to by its model number, ST3295A, and the Medalist 545xe is referred to by its model number, ST3660A.
Medalist XE Family Installation Guide, Rev.
4 Medalist XE Family Installation Guide, Rev. A Installing the drive 1. Turn the computer off. Warning. Installing or removing the drive or adapter cards while the computer is powered on can damage your drive, adapter and computer. 2. Remove the computer’s cover. Caution. Special training or tools may be required to service laptop computers. Removing the cover may void your warranty. Review the terms and conditions of your warranty before removing the cover. 3. Ground yourself.
Medalist XE Family Installation Guide, Rev. A 5 Attaching cables Refer to Figure 1 on page 3 for the locations of the connectors. 1. Connect the remote LED (optional). 2. Attach the power cable. Attach one of the cables from the power supply to the power connector on the drive. Caution. The cable and connector are designed to mate. Do not force a connection. Improper alignment may damage your drive. 3. Attach the interface cable.
6 Medalist XE Family Installation Guide, Rev. A Installing drives in computers that use cable-select: If your computer uses the cable-select method, refer to your computer reference guide to determine which cable connector or drive slot denotes the master drive and which the slave. Mounting the drive Your Seagate drive is designed to fit into a 3.5-inch bay. You can mount the drive securely in the computer in any orientation using either the side mounting holes or the bottom mounting holes.
Medalist XE Family Installation Guide, Rev. A 7 Configuring the computer Your computer maintains records representing the hardware in the system. This representation includes the translation geometry that is used by the BIOS to map the drive surface and that is stored in CMOS memory. During the boot cycle, a test is run comparing the record to the hardware. When you install a new drive, you must update this record to include a representation of the new drive. This is done in your computer’s System Setup.
8 Medalist XE Family Installation Guide, Rev. A Standard installation 1. Turn the computer on. 2. Enter the System Setup routine. (Refer to your computer user’s guide. System Setup may be called Setup, BIOS Setup or CMOS Setup.) If your computer uses an automatic setup utility, see the caution below. 3. Find the hard disc configuration in the System Setup screen. 4. Select a drive type that matches the drive translation geometry for your drive as shown in the following table.
Medalist XE Family Installation Guide, Rev. A 9 1,057 – 1,024 = 33, or 17.3 Mbytes. To avoid this problem, configure your System Setup manually. If none of the standard drive types offered in System Setup match the translation geometry of your Seagate drive, select the user-defined or custom drive type, if available, and enter your drive’s translation geometry.
10 Medalist XE Family Installation Guide, Rev. A Partitioning You must partition the drive into one or more logical drives before you can use it. Caution. Partitioning or formatting a drive at any level erases all data on it. Before you repartition or reformat your drive, make a backup of your existing files on another disc or media. Seagate assumes no liability if you erase your data. You can partition a drive as follows: 1. Insert a bootable DOS diskette and boot the computer. 2.
Medalist XE Family Installation Guide, Rev. A 11 drive: designates the drive you are formatting. Type c: if you are formatting the boot drive or if your system contains only one drive. Type d: to format a second drive. /v tells the computer you want to label the drive after it is formatted. Labeling the drive can prevent someone from accidentally deleting the partition and losing your data. /s tells the computer to make the drive bootable and copy the necessary system files to the drive. 2.
12 Medalist XE Family Installation Guide, Rev. A 4. Select drive type 2 for your new ST3660A. If your computer does not offer drive type 2, use the following values: 615 cylinders, 4 heads and 17 sectors. Note. These are interim drive type values that allow you to access the drive for extracting the installation files. 5. Activate the prompt for the ST3660A drive. 6. Type seamove. This command transfers the files from the ST3660A to the diskette in Drive A.
Medalist XE Family Installation Guide, Rev. A 13 EZ-Drive is easy and safe to use and versatile. If you already have a drive installed, EZ-Drive will not alter its format and files unless you instruct it to override the partition and format. You can choose a fully automatic installation that establishes one partition and quick formats the drive or a custom installation that lets you set multiple partitions of equal size (see page 15 for instruction on creating multiple partitions of unequal size).
14 Medalist XE Family Installation Guide, Rev. A 2. Type ez. 3. Disregard the Notice dialog box. The EZ-Drive software is authorized for installation only with the drive on which it is shipped. Press ENTER to continue. 4. Locate the bottom box on the screen. The model number of each drive EZ-Drive identifies is listed in this box.
Medalist XE Family Installation Guide, Rev. A 15 Booting with a diskette after EZ-Drive is installed To boot your computer with a diskette: 1. Boot the computer with the diskette-drive door open. 2. Press the CTRL key when the following message appears near the end of the boot sequence: Hold the CTRL key down to boot from a floppy 3. Insert the boot diskette. The computer boots to the diskette drive.
16 Medalist XE Family Installation Guide, Rev. A The computer will reboot when the partitioning process is complete. However, you must make sure the EZ-Drive installed drive is present to continue with the format. (The EZ-Drive banner appears when the drive is recognized.) 1. Open the diskette-drive door when you reboot. Press the CTRL key when the following message appears: Hold the CTRL key down to boot from a floppy The message is very quick and you may need to boot several times before you succeed.
Medalist XE Family Installation Guide, Rev. A 17 You can re-establish the 32-bit disk access capability using the SETUP program on the EZ-Drive diskette as follows: 1. Load Windows. 2. Open the Program Manager menu and select File. 3. Select Run. 4. Load the EZ-Drive diskette. 5. In the command line box, type drive:Setup. 6. Select Install Driver. This loads the MH32BIT.386 replacement driver designed to work with EZ-Drive. 7. Select Restart Windows.
18 Medalist XE Family Installation Guide, Rev. A Basic troubleshooting Warning. Always turn off the computer before changing jumpers or unplugging cables and cards. Caution. Your drive and computer contain static-sensitive devices. Wear a ground strap or take other antistatic precaution while handling your drive. If you have installed your drive and it does not function properly, perform the following basic checks. • Verify compatibility.
Medalist XE Family Installation Guide, Rev. A 19 if you have a large capacity drive, the translation geometry settings must not exceed the limitations set by the operating system and BIOS. Refer to the caution in “Standard installation” on page 8. • Check for viruses. Before you use someone else’s diskette in your system for the first time, scan the diskette for viruses.
20 Medalist XE Family Installation Guide, Rev. A • Check for I/O address conflicts. To isolate the conflict, first verify that the drive and host adapter are compatible with your computer by removing all the peripheral adapter cards (power must be off) except for the video card. Then reinstall the drive and host adapter card. If this is successful, reinstall the other peripherals one at a time until the conflict reoccurs.
Medalist XE Family Installation Guide, Rev. A 21 • Check all cables. Make sure the video card-cables are securely attached. • While the computer is powered down, remove the drive host adapter. If the screen turns on after you reboot, the host adapter may be incompatible or defective. If so, see your dealer. The system hangs in FDISK or fails to create or save the partition record. • Check all cables. • The DOS utilities diskette may be corrupted. Try your backup DOS diskette.
22 Medalist XE Family Installation Guide, Rev. A During the DOS high-level format, the drive does not format to full capacity. • Verify your computer’s System Setup drive-type values.
Medalist XE Family Installation Guide, Rev. A 23 The error message “Microsoft Windows 32-bit disk driver (WDCTRL) phase 03, 3f” appears when you open Windows. • A device conflict occurs between Microsoft Windows 32-bit access and the EZ-Drive driver. To resolve the conflict and enable 32-bit access, follow the instructions in the “Windows 32-bit disk access” section on page 16. Disabling EZ-Drive • You can remove the EZ-Drive boot information from the boot sector of Drive C.
24 Medalist XE Family Installation Guide, Rev. A Disabling Maximum Overdrive You can disable Maximum Overdrive during the installation process or anytime afterward. To disable it during the installation, select the Change Install Features option in the Options dialog box that appears when the format completes. This feature allows you to enable or disable Maximum Overdrive. To disable it after the drive has been installed. 1. Insert the EZ-Drive diskette into the diskette drive. 2.
Medalist XE Family Installation Guide, Rev. A 25 Technical support services If you need assistance installing your drive, consult your dealer. Your dealer is knowledgeable of computer system configurations and can help you with system conflicts and other technical issues. If you need additional assistance with your Seagate drive or other Seagate product, you can call SeaBOARD, SeaFAX, Seagate Technical Support FAX, SeaFONE or SeaTDD services. Seagate technical support is also available on CompuServe.
26 Medalist XE Family Installation Guide, Rev. A continued from previous page Location Modem number Thailand 662-531-8111 Australia 61-2-756-2359 Korea 82-2-556-7294 SeaFAX You can use a touch-tone telephone to access Seagate’s automated FAX system to receive technical support information by return FAX. This service is available 24 hours daily. Location Telephone number United States 408-438-2620 England 44-62-847-7080 Seagate Technical Support FAX.
Medalist XE Family Installation Guide, Rev. A 27 Seagate CompuServe forum Online technical support for Seagate products is available on CompuServe. To access the Seagate technical support forum, type go seagate. This forum provides information similar to that found on SeaBOARD.
28 Medalist XE Family Installation Guide, Rev. A Storing and shipping your drive Keep your original box and packing materials for storing or shipping your drive. The box has a Seagate Approved Package label. Shipping a drive in an unapproved container voids the warranty. Call your authorized Seagate distributor to purchase additional boxes. The following figure shows how a drive fits in an approved single-pack box, including the packing materials. Foam Antistatic bag Drive Foam Figure 2.
Seagate Technology, Inc. 920 Disc Drive, Scotts Valley, CA 95066, USA Publication Number: 36294-001, Rev.