scout get started
hello! welcome to scout. Scout is a self-installed security system - no tools required. Install Scout from your smartphone or tablet for real-time feedback and instructions. Let’s get started: step one: download app 1 download the Scout app in the Apple App Store, Google Play Store or visit scoutalarm.
what’s in the box Included Scout Hub Ethernet Cord Door Panel Power Adapter Window Decals Quick Start Card Optional Motion Sensor Yard Sign Access Sensor
step two: register Once you have downloaded the app, you will be prompted to sign up. Use the installation code on the Quick Start Card to verify your system and proceed with creating your account.
installation: scout hub The hub is the brains of Scout and essential to your system. The hub has a 150 ft. range. Let’s get started setting up the hub and then follow along in the app to install the rest of your devices.
step three: power up Locate a power outlet close to your internet router and plug the power cord into the hub and the wall. An LED light on the front of the hub will turn on to indicate that the hub powered on.
step four: connect internet Plug the provided ethernet cord into your router and the back of the hub. Lights near the ethernet port will indicate that the ethernet plug is connected correctly.
step five: confirm connection As the hub connects, it will flash a variety of lights. A solid green light means you are connected to our servers. Once you have a solid green light, please proceed with the instructions in the Scout app to continue setting up the sytem.
important: installation notes sensor sequence Install the sensor closest to the hub first and work your way out. Scout sensors have a range of approximately 150 ft. battery pull tabs pull Only remove the battery pull tabs when prompted. Pulling multiple tabs at once may result in pairing the wrong device. removing a sensor If you incorrectly mounted a sensor, slowly twist the device left and right to loosen the adhesive. Pulling a device straight off may damage the surface.
have questions? If you have questions or need help at any point during the installation: see our knowledge base at support.scoutalarm.com watch Scout tutorial videos at scoutalarm.com/support e-mail support@scoutalarm.
Scout Informational Guide This informational guide contains important instructions on safety, handling, disposal, recycling, regulatory information and the limited hardware warranty for your Scout Alarm device. The latest user instructions and any updates to this informational guide can be found at: www.scoutalarm.com/ScoutAlarm-Install-Guide.pdf Important Safety Instructions Read all safety and operating instructions before using your Scout Alarm hardware to avoid injury.
Operating Environments: Operating environment details can be found at scoutalarm.com/legal Recycling and Disposal The above symbol on your Scout device and the device’s packaging is in accordance with the European Union’s Waste Electrical and Electronic Equipment (WEEE) Directive. In accordance with WEEE, your Scout device should be disposed of or recycled of separately from normal household waste. The end user is responsible to dispose of this product by taking it to a WEEE-designated facility.
determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
Toll-Free Within the United States: 1-844-AT-SCOUT (287-2688) Outside the United States: use the number above, carrier charges apply - please contact your telecom service provider for details The hours our customer support is available may be found at: support.scoutalarm.com Scout’s Address: Scout Security Inc. 210 N. Racine Ave. Unit 3S Chicago, IL 60607 USA Software License Agreement Use of any Scout device constitutes acceptance of the Scout and third-party software license terms found at: www.
located at www.scoutalarm.com/legal. If any defect in material or workmanship occurs during the applicable warranty period in any of the Products, as determined by Seller’s inspection of the Goods, your sole and exclusive remedy shall be as set forth in the EULA. Seller reserves the right to clarify, amend, restate or otherwise modify the terms of the Warranty and the EULA in its sole discretion.
