scout installation guide
hello! welcome to scout. Scout is a do-it-yourself installation - no tools required. Install Scout from your smartphone or tablet for realtime feedback and interactive instructions. recommended installation: visit scoutalarm.com/install on your mobile phone or tablet alternate installation: follow along with this paper-based installation guide and your computer at scoutalarm.
overview of installation The installation process should take 30 minutes or less for the average system.
unboxing your system Before you take anything out of the box, note that the box your system shipped in doubles as a carrier. Take it with you around the house as you install so that you can receive real-time feedback from the sensors and save time.
what’s in the box At minimum, you should have received one Scout hub and one Scout sensor. Please confirm that you received the items pictured below and the contents of your box match the order that you placed.
register 5
login and register If you’re not using your phone or tablet to install Scout, you’ll need to visit www.scoutalarm.com and click “register” in the top right hand corner. register Fill out the form on screen to create your account and register your system. Once you’ve completed these steps, you’ll be ready to install the Scout hub.
have questions? If you have questions or need help at any point during the installation: Live chat with customer support on our website at scoutalarm.com E-mail info@scoutalarm.com Visit our troubleshooting guide at support.scoutalarm.
hub 9
device: scout hub The hub is the communication center of Scout and essential to your system. The hub has a 100 ft. range. The hub box includes: The hub, a power cord and an ethernet cord.
step one: power up Locate a power outlet close to your router and plug the power cord into the hub and the wall. A light on the hub will turn on to indicate that it has been powered.
step two: connect internet Plug the provided ethernet cord into your router and then into the back of the hub. A light on the hub will indicate that the ethernet plug is connected correctly. If you do not have a router, click the question mark on screen or visit support.scoutalarm.com for instructions.
step three: confirm connection As the hub connects, it will flash a variety of lights. A solid green light means you are connected to our server. If your Hub does not have a solid green light, please click the question mark on screen or visit support.scoutalarm.com.
step four: enter install code After the hub is connected, input the installation code in the field provided. The code can be found on the large Quick Start Card you received in your shipment.
step five: pairing hub The hub will start pairing once you enter the installation code. This process may be instant, but can take up to 3 minutes. The bars on screen will switch from unfilled to filled. Once the green light has changed from flashing green to solid green, the hub has successfully paired.
step six: finish install If the Hub’s light is solid green light, confirm a successful pairing on screen by clicking “It’s solid, install devices!” If the green light isn’t solid, please click the question mark on screen or visit support.scoutalarm.com.
Important Installation Notes: sensor sequence Install the sensor closest to the hub first and work your way out. Scout sensors have a range of approximately 100 ft. battery pull tabs pull Only remove the battery pull tabs from one device at a time. Pulling multiple tabs at once may result in pairing the wrong device. removing a sensor If you incorrectly mounted a sensor, slowly twist the device left and right to loosen the adhesive. Pulling a device straight off may damage the surface.
motion sensor 19
device: motion sensor The motion sensor detects motion inside your home. The motion sensor has a 20 ft. range and a 90 degree field of view. Be sure to pair this device from its desired location to ensure you are in range of the Scout mesh network.
step one: power on Hold the faceplate down and remove the battery pull tab to engage the battery. The motion sensor will immediately enter pairing mode to pair with the hub. It can take up to 3 minutes for the device to pair to the hub. The bars on screen will switch from unfilled to filled when paired.
step two: placement The motion sensor can be mounted in a corner, stand freely on a shelf or be hung on a screw. It should be 5-6 ft. off of the ground, regardless. 5-6 ft.
step three: prep device If the unit is freestanding on a shelf, you can bypass this step. If you want to adhere the motion sensor, flip the motion sensor over and remove the adhesive from the appropriate pads. Place it in your desired location, in range.
step four: name sensor Name your motion sensor something unique and click Submit. Repeat steps 1-4 if you have multiple motion sensors. name sensor... If you have no more devices, you are done installing.
door panel 25
device: door panel The door panel monitors door activity and allows you to arm and disarm the system. It must be placed inside your home. Pair this device from its desired location to ensure you are in range of the Scout mesh network. The door panel box includes: one large panel, one small panel, two RFID key FOBs and one RFID sticker.
step one: power on Hold the faceplate down and remove the battery pull tabs to engage the batteries. The door panel will immediately enter pairing mode to pair with the hub. It can take up to 3 minutes for the device to pair to the hub. The bars on screen will switch from unfilled to filled and the door panel will “chirp” once when paired.
step two: positioning Before we adhere the door panel, test your device with the on-screen instructions to confirm you’re within range. You’ll want the panel to be at about shoulder height. One piece will move with the door while the other piece stays stationary on the frame.
step three: prep device Flip the large panel over and remove the adhesive. The small panel will be adhered later, so you can first test the magnet offset.
step four: place device Adhere the large panel on your desired location, flush with the edge and level to where you will place the small panel. Before removing the adhesive on the smaller panel, line it up with the larger panel and test the proposed placement on screen. If the icon is not changing, you will have to move it closer. Once confirmed, adhere.
step five: test it Once both panels are adhered, confirm the door panel is working. Open and close the door to trigger the “chirp” noise and the icon change on screen. Tap a key fob to the door panel, as well, to test arming and disarming.
step six: name it Name your door panel something unique and click Submit. Repeat steps 1-6 if you have multiple door panels. name sensor... If you have no more devices, you are done installing.
access sensor
device: access sensor The access sensor is for monitoring the opening and closing of any door, window, cabinet, or safe. Be sure to pair this device from its desired location to ensure you are in range of the Scout mesh network. The access sensor box includes: one large panel and one small panel.
step one: power up Hold the faceplate down and remove the battery pull tab to engage the battery. The access sensor will immediately enter pairing mode to pair with the hub. It can take up to 3 minutes for the device to pair to the hub. The bars on screen will switch from unfilled to filled when paired.
step two: positioning Whether you’re placing the sensor on a window or door, there are multiple configurations to consider. The reference images on the following two pages demonstrate your options. One piece will always move and one piece will always be stationary.
placement (choose ONE) Tip: There are thousands of window and door variations in the world. We can’t illustrate all of them in this guide, but we’ve considered almost every possible installation. If the illustrations above don’t work for you, find more illustrations at support.scoutalarm.
step three: prep device Flip the large panel over and remove the adhesive. The small panel will be adhered later, so you can first test the magnet offset.
step four: place device Adhere the large panel on your desired location, flush with the edge and level to where you will place the small panel. Before removing the adhesive on the small panel, line it up with the large panel and test the proposed placement on screen. If the icon is not changing, you will have to move it closer. Once confirmed, adhere.
step five: name it Name your access sensor something unique and click Submit. Repeat steps 1-5 if you have multiple access sensors. name sensor... If you have no more devices, you are done installing.
register rfid 41
device: rfid The RFID key fobs and RFID sticker allow you to arm and disarm the system manually. Tap them to any door panel to arm and disarm. Two RFID key fobs and one RFID sticker are packaged with each door panel you ordered. Place RFID key fobs on your keychain. Place the RFID sticker on a secret object around your house, in case you lose your keys or have an unexpected guest.
step one: tap to door panel Choose an RFID fob or sticker that you would like to register. Tap it to the door panel. The light will turn blue when it senses an object in it’s field. The light will turn green and “chirp” when the RFID device has been read successfully.
step two: name it Name the RFID device and click Submit. Write the name of the fob on the attached sticker to keep track of it. You can grant and revoke RFID device access through the Scout dashboard at any time. Repeat steps 1 & 2 until you have registered all of your RFID devices. name rfid...
warranty info 45
Scout Informational Guide This informational guide contains important instructions on safety, handling, disposal, recycling, regulatory information and the limited hardware warranty for your Scout Alarm device. The latest user instructions and any updates to this informational guide can be found at: www.scoutalarm.com/ScoutAlarm-Install-Guide.pdf Important Safety Instructions Read all safety and operating instructions before using your Scout Alarm hardware to avoid injury.
Recycling and Disposal The above symbol on your Scout device and the device’s packaging is in accordance with the European Union’s Waste Electrical and Electronic Equipment (WEEE) Directive. In accordance with WEEE, your Scout device should be disposed of or recycled of separately from normal household waste. The end user is responsible to dispose of this product by taking it to a WEEE-designated facility.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Warning to the user: Changes or modications to the product not expressly approved by Scout Security, Inc. could void your right to use or operate your product.
Model name: SCHUB01 Cet appareil et son antenne (s) ne doit pas être co-localisés ou fonctionnement en association avec une autre antenne ou transmetteur. Model name: SCHUB01 IC Radiation Exposure Statement: This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
strictement interdits pour l’exploitation de l’émetteur. Antenna list European Compliance Statement A copy of the EU declaration of Conformity is available at: www.scoutalarm.com/legal Service and Support Except for its battery, your Scout device does not contain any user-serviceable parts. If you need service, contact Scout at one of the numbers below. Helpful information is also available on our website at: support.scoutalarm.
Software License Agreement Use of any Scout device constitutes acceptance of the Scout and third-party software license terms found at: www.scoutalarm.com/legal Scout Alarm One (1) Year Limited Warranty Scout Security, Inc.
scout alarm 52 sleek. secure. smart.
