Instructions for use IIC - CIC - ITC ITE HS - ITE FS Oticon Jet
Styles This booklet is valid for the Oticon Jet family in the following hearing aid models, battery sizes, and styles: FW 1.0 Oticon Jet 1 Oticon Jet 2 Battery size 10 312 13 Bluetooth® Yes No GTIN: (01) 05714464060962 GTIN: (01) 05714464060979 IIC CIC ITC ITE HS ITE FS Invisible-In-the-Canal Completely-In-the-Canal In-the-Canal In-the-Ear Half Shell In-the-Ear Full Shell 249412CA-US / 2022.05.18 / v1 249412CA-US / 2022.05.
Introduction to this booklet This booklet guides you on how to use and maintain your new hearing aids. Ensure you read the booklet carefully including the Warnings section. This will help you get the most benefit of your new hearing aid. Your hearing care professional has adjusted the hearing aid to meet your needs. If you have additional questions, contact your hearing care professional.
Intended use Intended use Indications for use Intended user Intended user group Use environment Contraindications Clinical benefits The hearing aid is intended to amplify and transmit sound to the ear. Bilateral or unilateral impaired hearing of sensorineural, conductive, or mixed type ranging from a slight (25 dB HL*) to severe (80 dB HL*) degree of hearing loss, with an individual frequency configuration. Person with hearing loss using a hearing aid and their caregivers.
Table of contents About Identify your hearing aid Hearing aids with size 10 battery Hearing aids with size 312 battery Hearing aids with size 13 battery Identify left and right hearing aid MultiTool for handling batteries and cleaning Getting started Turn the hearing aid ON and OFF Replace the battery How to replace the battery Daily use Insert the hearing aid Remove your hearing aid Caring for your hearing aid Filter replacement Replace ProWax miniFit filter Replace T-Cap filter Replace O-Cap filter 12 13
Table of contents Warnings General warnings 53 Troubleshooting guide Water & dust resistant (IP68) Conditions of use Warranty International warranty Technical information Your individual hearing aid settings 58 60 61 62 63 64 71 More info
Identify your hearing aid Hearing aids with size 10 battery For your in-the-ear hearing aid, there are several different styles available with different battery sizes. Please see the model overview for your style and battery size. This will make it easier for you to navigate through this booklet.
Hearing aids with size 312 battery Hearing aids with size 13 battery What it is and does What it is and does (ITC shown) Push-button (optional) Mute, change volume and program Volume wheel (optional) Change volume (ITE HS shown) Sound outlet Sound out Push-button (optional) Mute, change volume and program Battery drawer Contains the battery and functions as ON/OFF switch Vent Volume wheel (optional) Change volume Vent Microphone inlet Sound in Microphone inlet Sound in Vent Vent Battery dra
Identify left and right hearing aid MultiTool for handling batteries and cleaning It is important to distinguish between the left and the right hearing aid as they might be shaped and programmed differently. The MultiTool contains a magnet that makes it easier to replace the battery in the hearing aid. It also contains a brush and a wire loop for cleaning and removing earwax. If the vent is very small, a special tool may be required. If you need a new tool please contact your hearing care professional.
Turn the hearing aid ON and OFF Replace the battery The battery drawer is also used to switch the hearing aid ON and OFF. To save battery life, make sure your hearing aid is switched OFF when you are not wearing it. If you wish to return to the standard settings of the hearing aid, simply open and then close the battery drawer (quick reset). When it is time to replace the battery, you will hear three beeps repeated at moderate intervals until the battery runs out.
How to replace the battery 1. Remove 2. Uncover 3. Insert 4. Close Tip MultiTool Fully open the battery drawer. Remove the battery. Remove the sticky label from the + side of the new battery. Tip: Wait 2 minutes so that the battery can draw air, to ensure optimal functioning. 20 Insert the new battery into the battery drawer. Ensure that the + side of the battery and battery drawer align. About Getting started Daily use Options Tinnitus Warnings More info Close the battery drawer.
Insert the hearing aid Step 1 Remove your hearing aid Step 2 Hold the hearing aid by the pull-out string (if available). Gently pull the hearing aid from the ear canal. If your hearing aid doesn’t have a pull-out string, you can remove it by pulling on the edge of the hearing aid. Place the tip of the hearing aid in your ear canal. Gently pull your ear outwards and push the hearing aid into the ear canal, twisting slightly if necessary. Follow the natural contour of the ear canal.
Caring for your hearing aid When handling your hearing aid, hold it over a soft surface to avoid damage if you drop it. Clean the vent by pressing the brush through the hole while twisting it slightly. If the vent is very small, a special tool may be required. Please consult your hearing care professional. Cleaning the hearing aid Carefully brush away debris from the microphone inlets with a clean brush. Gently brush the surface. Make sure that the filters do not fall off.
Filter replacement Replace ProWax miniFit filter The filters keep wax and debris from damaging the hearing aid. If the filters becomes clogged, please replace the filters or contact your hearing care professional. 1. Tool • ProWax miniFit filter protects the sound outlet. • O-cap and T-cap protect the microphone inlet. Please refer to the following pages for instructions on how to replace the appropriate filters. IMPORTANT NOTICE New filter Remove the tool from the shell.
Replace T-Cap filter Replace O-Cap filter (hearing aids with size 10 battery) 1. Tool 2. Remove (hearing aids with size 312 and 13 batteries) 3. Insert new filter Remove the tool from the packaging. The tool has two ends, one for removal and one with the new T-Cap filter. 28 1. Tool 2. Remove 3. Insert Push the pointed end of the tool into the existing O-Cap filter and pull it out. Insert the new O-Cap filter using the other end of the tool and remove. Throw the tool out after use.
Change programs To be filled out by the hearing care professional Your hearing aid can have up to 4 different programs. These are programmed by your hearing care professional. Press the button to change program. Use a short press if the push-button is used for program change only and a long press if it is also used for volume control. Note that if you have two synchronised hearing aids (both hearing aids respond when either push-button is operated), the RIGHT hearing aid switches forward from e.g.
Change volume with push-button Change volume with volume wheel The push-button allows you to adjust the volume. You may hear a click when you turn the volume up or down. The volume wheel allows you to adjust the volume. You may hear a click when you turn the volume up or down.
Mute the hearing aid Flight mode Use the mute function if you need to silence the hearing aid. Only available for hearing aids with push-button. Apply a very long press (> 2.4 seconds) to the push button to mute the hearing aid. To reactivate the hearing aid, push the button briefly. NOTE: the mute function only mutes the microphone(s) on the hearing aids. IMPORTANT NOTICE Do not use the mute function as an off switch, as the hearing aids are still using battery power in this mode.
Use hearing aids with iPhone, iPad, and iPod touch Wireless accessories Your hearing aids are Made for iPhone® and allow for direct communication and control with iPhone, iPad® or iPod touch®. As an enhancement to your hearing aids, a range of wireless accessories are available. These can enable you to hear and communicate better in many everyday situations. For assistance in using these products with your hearing aids, contact your hearing care professional or visit: www.oticon.
Phone Adapter 2.0 Connects wirelessly to the hearing aids via ConnectClip allowing for use of landline phones. Other options Telecoil - optional for select styles Telecoil helps you hear better when using a telephone with a builtin loop or when you are in buildings with teleloop systems such as theatres, churches, or lecture rooms. This symbol or a similar sign is shown wherever a teleloop has been installed.
Optional features and accessories The features and accessories described on the following pages are optional. Please contact your hearing care professional to find out how your hearing aid is programmed. If you experience difficult listening situations, a special program may be helpful. These are programmed by your hearing care professional. Write down any hearing situations in which you may need help.
Tinnitus SoundSupport™ (optional) Guidelines for Tinnitus SoundSupport users Intended use of Tinnitus SoundSupport Tinnitus SoundSupport is a tool intended to generate sounds to provide temporary relief for patients suffering from tinnitus as part of a tinnitus management program. The target population is the adult population (over 18 years old). These instructions contain information about Tinnitus SoundSupport, which may have been enabled in your hearing aids by your hearing care professional.
Sound options and volume adjustment Tinnitus SoundSupport is programmed by your hearing care professional to match your hearing loss and preferences for tinnitus relief. It offers a number of different sound options. Together with your hearing care professional, you can select your preferred sound(s). Tinnitus SoundSupport programs Together with your hearing care professional you decide for which programs you may want to have Tinnitus SoundSupport activated.
Change volume with push-button See section Change volume with push-button for illustration A) How to change Tinnitus SoundSupport volume in each ear separately To increase volume (on one hearing aid only), use a short press on the push-button repeatedly until desired level is reached. The sound will always be louder with the first press(es) until two beeps are heard. Hereafter the volume will decrease.
Hearing aid with Bluetooth If your hearing aid has Bluetooth connection, you will be able to adjust the environmental sounds in a program with Tinnitus SoundSupport with Remote Control 3.0 or ConnectClip. Oticon ON for iPhone, iPad, iPod touch, and Android™ devices offers the possibility to adjust both the environmental sound and the Tinnitus SoundSupport in each program directly from the app.
Important information for hearing care professionals about Tinnitus SoundSupport Device description Tinnitus SoundSupport is a module function that can be enabled in the hearing aids by the hearing care professional. 50 If the volume control is activated A warning may be displayed if you activate the tinnitus volume control in the “Buttons and Indicators” screen. This occurs if the relief sound can be listened to at levels that may cause hearing damage.
Warnings related to Tinnitus If your hearing care professional has activated the sound generator Tinnitus SoundSupport, please pay attention to the following warnings. There are some potential concerns associated with the use of any sound generated by a tinnitus management device. Among them are the potential worsening of tinnitus, and/or a possible change in hearing thresholds.
General warnings Battery use Always use batteries recommended by your hearing care professional. Batteries of low quality may leak and cause bodily harm. Never attempt to recharge your batteries and never dispose of batteries by burning them. There is a risk that the batteries will explode. Dysfunction Be aware of the possibility that your hearing aids may stop working without notice. Keep this in mind when you depend on warning sounds (e.g. when you are in traffic).
General warnings Possible side effects Hearing aids and earpieces may cause an accelerated accumulation of earwax. The non-allergenic materials used in hearing aids may, in rare cases cause a skin irritation or other side effects. If these conditions occur, seek consultation with a physician .
Troubleshooting guide Symptom No sound Intermittent or reduced sound Squealing noise Pairing issue with Apple device Possible causes Solutions Worn-out battery Replace the battery Clogged sound outlet Clean sound outlet* or replace the wax filter Clogged microphone inlet Clean microphone inlet* or replace filter (T-Cap or O-Cap) Hearing aid microphone muted Unmute the hearing aid microphone Clogged sound outlet Clean sound outlet or replace the wax filter Moisture Wipe battery and hearing a
Water & dust resistant (IP68) Your hearing aid is dust-tight and protected against ingress of water which means it is designed to be worn in all daily life situations. Therefore you do not have to worry about sweat or getting wet in the rain. Should your hearing aid come in contact with water and stop working, please follow these guidelines: 1. Gently wipe off any water 2. Open the battery drawer and remove the battery and gently wipe off any water in the battery drawer 3.
Warranty International warranty Certificate Your device is covered by an international warranty issued by the manufacturer. This international warranty covers manufacturing and material defects in the device itself, but not in accessories such as batteries, tubing, speakers, earpieces and filters, etc.
Technical information The hearing aids contain the following two radio technologies: Only use your hearing aids in areas where wireless transmission is permitted. The hearing aids contain a radio transceiver using short range magnetic induction technology operating at 3.84 MHz. The magnetic field strength of the transmitter is very weak and always below 15 nW (typically below –40 dBμA/m at a distance of 10 metres (–12.20 dBμA/ft at a distance of 33 feet).
The manufacturer declares that this hearing aid is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. This medical device complies with Medical Device Regulation (EU) 2017/745. SBO Hearing A/S Denmark 66 Declaration of Conformity is available at the headquarters. Oticon A/S Kongebakken 9 DK-2765 Smørum Denmark www.oticon.global/doc Imported and Distributed by: Audmet Canada Ltd 1600-4950 Yonge St Toronto, ON M2N 6K1 www.oticon.
Made for Apple badges Indicates that the device is compatible with iPhone, iPad and iPod touch. Description of symbols and abbreviations used in this booklet Warnings Text marked with a warning symbol must be read before using the device. Hearing loop This logo incorporates the universal symbol for hearing assistance. The “T” signifies that a hearing loop is installed. Manufacturer The device is produced by the manufacturer whose name and address are stated next to the symbol.
Description of additional symbols used on labels Keep dry Indicates a medical device that needs to be protected from moisture. Catalogue number Indicates the manufacturer’s catalogue number so that the medical device can be identified. Serial number Indicates the manufacturer’s serial number so that a specific medical device can be identified. Medical Device The device is a medical device.
Your individual hearing aid settings Power instrument n Yes n No Settings overview for your hearing aid To be filled out by your hearing care professional.
