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BluTag® BluTag complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. RF Exposure (SAR) Statement for BluTag (S5E0114BLUT07). This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
Canadian Compliance (Industry Canada) for BluTag IC: 9086A-BluT07, MODEL NUMBER: BluTag This Class B digital apparatus complies with Canadian ICES-003 The BluTag Device has been designed to comply with applicable safety requirements for exposure to radio waves. The radio wave exposure guidelines employ a unit of measurement known as the Specific Absorption Rate, or SAR.
Table of Contents Overview 5 - 18 Installation 42 - 49 Enrollment 19 - 22 Supervision 50 - 72 Zones 23 - 30 Notifications 73 - 79 Schedules 31 - 41 Unassignment 80 - 82 4
Overview • • • • • • • BluTag Basics Battery Life Charging BluTag Specifications How GPS Works How BluTag Uses GPS Track Types • • • • • How BluTag Uses Cellular Communication VeriTracks Tracking Software Tile Totals The Update Available Bar Using the Find & Search Menus 5
Overview BluTag Basics Lightweight (6oz), one-piece device Attempts GPS once every minute Calls every 10 minutes or less using Recharges in only one hour per day Or, 30 minutes twice daily 6
Overview Battery Life 40-60 hour battery capacity Multi-level battery alerts to enrollee and agent Low – Approx. 10 hours left Vibrates twice every 10 minutes until charged or completely dead Critical – Approx. 4 hours left Agent is alerted Dead – Approx.
Overview Charging LED Charging Indicator Amber = Charging Green = Full Off = Idle Portable charging cradle (included) Optional charging accessories (additional fees may apply): 10-Unit Multicharger (for in-office preparation) Mobile Cradle (battery-powered charger) Automobile Charger 8
Overview BluTag Specifications • Tamper-resistant, fiber optic strap • Status/Call Push Button • Waterproof to 50 feet • Memory capacity of 6+ days • GPS Interference Detection • • Shielding Possible Jamming Possible 9
Overview How GPS Works • GPS (Global Positioning System) is a constellation of satellites that orbit the Earth. • Reception and accuracy are best when moving and there is an open and unobstructed view of the sky. • GPS tracking is possible when at least 3 satellites can be heard.
Overview Preparing BluTag for GPS Begin charging BluTag at least 4 hours prior to the install. Charge BluTag in an area where it can also acquire GPS. • If GPS is not available, acquire GPS elsewhere for at least 45 minutes. • Though GPS might be present within the first few minutes of exposure - for optimal performance, allow BluTag time to update its almanac prior to use. Important: • • Do not leave BluTags charging for more than two weeks. Avoid charging in the heat of direct sunlight.
Overview How BluTag Uses GPS • BluTag attempts to acquire GPS once every minute.
Overview Track Types Five types of tracks may be displayed that indicate BluTag’s approximate location. Type Description Trackpoint A successful attempt to track BluTag’s location at a particular minute. Attempts are made once each minute. Visit Five or more consecutive minutes of tracks, no greater than 300 feet and 2 minutes apart. Visit Point A track within a Visit.
Overview How BluTag Uses Cellular Communication • • • Nationwide cellular coverage BluTag waits only 10 minutes between calls However, any of the following will produce an immediate call: • Request Position (below): Requests an immediate call/upload • Rapid Reporting (below): Makes calls occur every 2 minutes for 1 hour. • Push Button: Pressing BluTag’s button until it beeps forces it to call • All other events/violations, i.e. charging, zone violations, strap tampers, etc.
Overview VeriTracks Tracking Software • Universal software for all hardware • Web-based application (nothing to install) • Phone & Tablet-friendly • Google maps • Multi-shape, private, global, and hidden zone options • Crime Scene Correlation 15
Overview Tile Totals Tile totals reflect the following: Enrollee Number of assigned enrollees for the selected agency Events Number of open events Zones Number of existing zones (assigned & unassigned) Reports Number of processed reports 16
Overview The Update Available Bar The Update Available bar displays above enrollee cards when an update is available for an enrollee listed on the current page of cards. Clicking the bar is optional, as updated enrollee data will display upon navigating between tabs and tiles. Do not click the Update Available bar while viewing unsaved data. By doing so, unsaved data will be lost.
Overview Using the Find & Search Menus Each Tile has its own Find / Search menu. Each is designed to display results that are based on default search criteria or that chosen by the agent. 1 Find / Search menus remember their settings from session to session. Therefore, to return to the default criteria: 1. Click the Find or Search menu. 2. Click the Clear button to reset the criteria to its defaults. 3. Click Find.
Enrollment • • Creating an Enrollee Profile Adding Enrollee Addresses 19
Creating an Enrollee Profile 1. Click the Enrollees tile. Enrollment 4. Confirm or change the Organization, Agent, and Risk Level. 2. Click Add. 3. Fill in the required fields: Primary ID, 5. Click Save. First Name, and Last Name.
Enrollment Adding Enrollee Addresses 1. Under the profile, click Addresses. 2. Click Add. 3. In the Type list, choose Home, Work or Other. 4. Enter a Title for the address (e.g. Home, Work, etc.). 5. Fill in the Street 1 box. 6. Type the City, State, and Zip Code.
Enrollment Adding Enrollee Addresses (continued) 7. Click the Geocode button to view the approximate address. 8. To adjust the address placement, drag its icon. 9. Click Save.
Zones • • • • Inclusion Zones • Exclusion Zones • Zone Categories Creating a Zone from the Addresses tab • Editing an Auto-Generated Zone from the Addresses tab Using the Zones Tile Editing Zones via the Zones Tile 23
Zones Inclusion Zones An inclusion zone is requires an enrollee to be present during scheduled times. Inclusion hours are the time of the day in which the enrollee must remain within the zone.
Zones Exclusion Zones An exclusion zone is placed where an enrollee must stay away. Exclusion hours are the time of the day in which the enrollee is to remain outside the zone – typically 24/7.
Zones Zone Categories An active zone is programmed in the tag’s on-board memory. The tag will Active sense when it is in violation and immediately notify VeriTracks® (and the agent, if subscribed). Its immediate notification will read: +IZ (inclusion) or +EZ (exclusion) A 911 zone is programmed in the tag’s on-board memory. The tag will 911 sense when it is in violation and immediately notify VeriTracks (and the agent, if subscribed).
Zones Creating a Zone from the Addresses tab 1. Below the completed profile, click the Addresses tab. 2. Click the Create Zone icon for the preferred address. 2a. An auto-generated Inclusion Zone will be created with a name consisting of the enrollee’s Primary ID, Address Title, and Last Name. 2b. Its radius will be 150 feet (recommended inclusion zone minimum).
Zones Editing an Auto-Generated Zone from the Addresses tab 1. To edit an auto-zone, click the Addresses tab. 2. Click the Edit Zone icon for the preferred address. You will be taken to the Zones tile.
Zones Using the Zones Tile From the Zones tile, you can view or change the following: • Zone Name • Type • Radius • Description • Shape • Address • Organization • Map Visibility • Center point • Agent • Scope 29
Zones Editing Zones via the Zones Tile 1. 2. 3. 4. To search for the zone, if necessary, use the Find Zones menu on the left. Click Edit. To correct the zone’s location, drag its center point. To adjust the Radius, type a new size and click Apply. (Or, drag one of its outer points.) 5. To change the address, use the Locate bar and Find button. 6. Click Save when finished. 7. To proceed with scheduling the zone, click Add Schedule.
Schedules • Schedule Types • Editing One or More Scheduled Days • Inclusion Zone Scheduling • Creating an Override Schedule • Overnight Schedules • Exclusion Zone Scheduling • Creating a Reoccurring Schedule 31
Schedule Types Schedules Reoccurring Schedules Override Schedules This default method ensures that the schedule repeats weekly. This date-based method allows a temporary schedule to run and expire on a specific date. It can be used alone or to temporarily suppress/override a reoccurring schedule. No Schedule – A temporary override used for turning off a schedule for a specific date.
Inclusion Zone Scheduling Schedules Inclusion schedules determine the days/times to be within the zone. Examples: Enrollee is to be home, 6 pm – 6 am, Monday through Friday. Enrollee is on lock down each and every weekend.
Overnight Inclusion Zone Schedules Schedules Upon saving an overnight schedule, it will automatically split into two portions – one running until 11:59 pm and the other from 12 AM until its portion ends. Overnight schedules do not need to be input as two separate parts, as VeriTracks performs the separation automatically.
Exclusion Zone Scheduling Schedules Exclusion schedules determine when to stay away from zone – typically 24/7. Enrollee must stay out of this zone, 24/7.
Schedules Creating a Reoccurring Schedule 1. Access the enrollee’s Schedule tab. a. b. 1a From the Enrollees tile, open the Profile and click the Schedules tab. Or, in the Zones tile, click Add Schedule. 1b 2. Type a Description. 2 3. Select the Days of the Week to be scheduled. 4. Confirm or change the Zone category: Active (immediate +IZ), 911 (immediate +I911), or Silent (delayed or suppressed +IZS).
Creating a Reoccurring Schedule (continued) Schedules 5. In the Time boxes, click to set the times the zoned area is to be monitored. 7 6. Click Set to confirm each choice. 7. Under Schedule Target, type or select the name of the zone. 5 8 (Auto-generated zones are listed by PID – Address Title – Last Name.) 8. Select the Zone. 9. Click Save.
Viewing the Schedule Calendar Schedules A schedule calendar is available via the View Schedule button in the Profile and the Dashboard.
Editing One or More Scheduled Days Schedules Part A: Remove the scheduled days that will differ from the others 1 1. In the enrollees Profile, 3 click the Schedules tab. 2 2. Select a schedule segment. 3. Click Edit to change it. 4. Clear the boxes for the days you wish to schedule differently than others. 4 F 5. Click Save.
Editing One or More Scheduled Days (continued) Schedules Part B: Create new schedules for the days not like the others 6. Click Add. 6 7. Select the Day to reschedule. 8. Confirm or change the Zone Category. 9. Select the new Start / End Times. 10. Select the correct zone as the Schedule Target. 11. Click Save.
Schedules Creating an Override Schedule 1. Click Add. 2. Type a Description, e.g. Extended Curfew, etc. 1 3. From the Schedule Type list, choose Override. 4. Select the Date to override. 5. In the Time boxes, select the times that the 2 schedule will run (e.g. 11:00 pm – 6:00 am). 3 6. Confirm or change the Zone Category. 4 7. Select the correct zone as the Schedule 5 Target. 8. Click Save.
Installation • Preparing BluTag for Installation • Enrollee Instructions for Wearing BluTag • Verify BluTag Readiness • • Attach BluTag to Enrollee Verifying a Successful Device Assignment • Assigning a Device 42
Installation Preparing BluTag for Installation Begin charging BluTag at least 4 hours prior to the install. Charge BluTag in an area where it can also acquire GPS. • If GPS is not available, acquire GPS elsewhere for at least 45 minutes. • Though GPS might be present within the first few minutes of exposure - for optimal performance, allow BluTag time to update its almanac prior to use. Important: • • Do not leave BluTags charging for more than two weeks.
Installation Verify BluTag Readiness Prior to assignment, BluTag will regularly call, acquire GPS, and note its battery level – allowing you to verify its readiness. 1. Click the Enrollees tile. 1 2. Select the enrollee’s profile. 3. Click the Device Assignments tab. 2 4. Click Change Assignment. 4 3 5. Type or select the desired device. A green square indicates readiness. 6. If the status is not green, it has not met one of the following criteria: 5 a. Recent contact b. GPS of 60% or greater c.
Installation Attach BluTag to Enrollee 1. Locate the strap, bridge clips, strap clips, cutter, and cutting plate. 2. Lay the square hole of the bridge clip across the center of BluTag. 1 3. Firmly press down on the bridge clip to fully insert its legs. Once fully inserted, the bridge clip will lay flush against the BluTag surface. 2–4 4. Insert one additional bridge clip. 5. Attach a pair of clips to one end of the strap.
Attach BluTag to Enrollee (continued) Installation 9. Make note of BluTag’s serial number. 9 10. Place BluTag on the outside of the ankle and wrap the strap around. 13 11. Insert two fingers inside the strap, opposite the device. 10 / 11 12. Look for the line on the strap that is two lines past the edge of BluTag. 14 13. Make a straight cut on the line, using STOP cutters only. 14. Insert the unclipped end into the wing to test the fit. Cut excess strap, if necessary. 12 15 15.
Installation Assigning a Device To be completed after installation 1. In VeriTracks, click the Enrollees tile. 2. Select the enrollee’s profile. 3. Click the Device Assignments tab. 1 2 4 3 4. Click Change Assignment. 5. Type or select the desired device. 6. Click the Save button.
Installation Enrollee Instructions for Wearing BluTag Discuss the following with the enrollee: • Attach the charging cup by clipping it to both sides of the tag. • Do not force a boot over the tag. • A sock can be worn over and/or under the device. • BluTag is hypoallergenic and cannot overheat. • Light on front indicates charging, not the battery level. • Remove the charger by gently detaching its clips from • the tag. • Charge twice daily for 30 continuous minutes each time.
Installation Verifying a Successful Device Assignment 1. Within the Enrollees tile, select the enrollee’s profile. 2. Click their Contact tab to verify that a recent contact was made. 2 3. Click their Events tab to confirm that there is not a Master Tamper. 3 4. Click the Map tab to verify that current GPS has been acquired.
Supervision • Two Ways to View Track Data • Online Event Confirmation & Notes • Map: Zoom, Map Size, Time Controls, and Track Count • Find Enrollees, View Events, and New Note • Finding Enrollees in the Dashboard • Confirming Events & Adding Event Notes via the Dashboard • Adding Case Notes via the Dashboard • Map: Date/Time and Contact Options • Map: Trackpoint & Visit Toggles • Map: Print, Export, Report, Refresh • Map: Visit Points, Display Two Enrollees, Map • Legend, Find Map Objec
Supervision Two Ways to View Track Data There are two ways to view track data in VeriTracks 11. The Enrollee’s Map tab: Displays all track data for a chosen time period. The Events tile: Displays track data from 20 minutes before and up to 20 minutes after) an event’s duration.
Features of the Map Tab Supervision Zoom, Map Size, Time Controls, and Track Count 2 3 4 5 6 1. Enrollee Card – Click to zoom & center the map on all tracks for the chosen time frame. 2. Expand Map – Click to conceal both side bars and again to display them. 1 3. Toggle All Last Known Positions – Click to display the last location of all listed enrollees at once. Click again to toggle the display off. 4. Backward / Forward – Shifts the time backward or forward by the current duration in use. 5.
Supervision Features of the Map Tab Date/Time and Contact Options 1. Start/End Date & Time – The date range displayed. Click to change. 2. Duration – The amount of time displayed. Click to change. 3. Contact Cluster – Contact options for the bracelet.
Supervision Features of the Map Tab Trackpoint & Visit Toggles 1 2 3 4 1. Toggle Visits – Click to show\hide Visits. 2. Toggle Visit Points – Click to show\hide the points within a Visit. 3. Toggle Trackpoints – Click to show\hide trackpoints. 4. Toggle Trackpoint Events – Click to show\hide event marks on all points with events progress.
Supervision Features of the Map Tab Print, Export, Report, Refresh 1 2 3 4 1. Print - Creates a printable version of the map with trackpoint details. 2. Export KML – Creates a copy of the map that is viewable in Google Earth. 3. Enrollee Profile Instant Report – Submits a copy of the Enrollee Profile Report to your queue in the Reports tile. 4. Refresh – Shows a checkmark if new data is available. Clicking refresh displays newly received data. Shows an x if no new data is available.
Features of the Map Tab Supervision Visit Points, Display Two Enrollees, Map Legend, Find Map Objects menu 1 4 2 3 1. Expand All Visits - Click once to expand all visits displayed and reveal their associated points (visit points). Click again to hide them. 2. Add 2nd Enrollee - Allows two enrollees, at once, to display on the map. 3. Show Legend - Displays the map’s legend. 4. Find Map Objects - Displays the map’s filters. Clicking Clear and then Find sets the Map to its default settings.
Supervision Expanding a Visit 1. Select the Visit. 2. Click the Expand button. 3. The Visit Points will display in the Map and Map Cards.
Supervision Features of the Map Tab Playback, Search, Measure, Locate Address 1. Playback bar – Animates the movement of the trackpoints and visits, in the order each was acquired. 2. Search bar – Searches 1500 feet around the center of the map for matches to search criteria, e.g. schools, parks, etc. Click the Close (x) button to remove displayed results. 3. Measure – Once enabled, click from one area of the map to another to calculate the distance in between.
Supervision Features of the Map Tab Changing a Zone 1. Select the zone. 2. Click the Edit button that appears in the top-left corner of the Map. 3. To change the size – drag an outer point in or out. (A reset arrow button appears to return it to its original size, if needed.) 4. To change its location – drag the inner point. 5. Click Save.
BluTag Events Supervision ON CHARGER Duration of time BluTag was on the charger. LOW BATTERY ALARM Approx. 10 hours of charge remain and a 2.5-hour refill is now required. It will vibrate twice every 10 minutes until charged or dead. CRITICAL BATTERY ALARM (CBATT) Approx. 4 hours of charge remain and a 2.5-hour refill is now required. Agent is notified. Vibrations continue. DEAD BATTERY ALARM (DBATT) Approx. 30 minutes of charge remain and a 2.5-hour refill is now required. Agent is notified.
Online Event Monitoring Dashboard This is the homepage of VeriTracks and provides an at-a-glance communication and violation status. Single or multiple enrollees can be viewed at once (for one or many caseloads). Supervision Events tile Allows filtering and display of events by type, enrollee (one or many), status (open/closed; confirmed or not), for one or many caseloads, by assignment status, by date range, and by minimum duration.
Supervision Online Event Confirmation & Notes Event confirmation shows acknowledgement of its occurrence. Events also allow one to attach a note, regardless of confirmation. Three areas allow for both.
Supervision Getting to Know the Dashboard Find Enrollees, View Events, and New Note Click the Dashboard tab.
Supervision Finding Enrollees in the Dashboard 1. Search by Enrollee Name 1 2. Search by Primary ID 2 3. Search by Agent 4. Search by Organization (ORI) 5. Search by Assigned Status 6. Search by Caseload: 3 4 5 6 a. Both for all caseloads b. Yes for your own c.
Supervision Confirming Events & Adding Event Notes via the Dashboard 2 1. From the Enrollees tile, select the enrollee. 2. Click the View Events. 3. Select the event(s) to be confirmed. 4. If desired, enter a Note that will attach to each selected event upon confirmation. 5. Click Confirm.
Adding Case Notes via the Dashboard Supervision Notes not related to an event can be added to the enrollee’s Profile as a Case Note. 1. Click the New Note button. 2. Add a Note. 3. Click Save.
Supervision Accessing Enrollee Profiles via the Dashboard By clicking the Profile icon for the selected enrollee, you are taken to their Map of their most recent position in the Enrollees tile.
Viewing the Enrollee’s Last Track via the Dashboard Supervision By clicking the Last Track icon for the selected enrollee, you are presented with their status.
Supervision Dashboard Views There are four views. Each displays an enrollee’s name, Primary ID, and risk level. General: Enrollee’s BluTag’s serial number.
Viewing Events via the Events Tab Supervision 1. Click the Enrollees tile. 2. Select the enrollee’s Profile. 3. Click the Events tab. By default, the last 7 days of events and any events in progress are displayed. 4. Use the Find Events menu to view specific events and/or dates.
Supervision Mapping an Event via the Events tab 1. Within an enrollee’s Profile, click their Events tab. 2. Click the Location icon for the event you wish to view. 3. You will be taken to the Events tile containing a Map of the event, displaying 20 trackpoints before and up to 20 trackpoints after the event’s start/end.
Viewing & Confirming Events via the Events Tile Supervision 1. Click the Events tile. 2. Use the Find Events menu to select the enrollee. 3. Click the Confirm button to acknowledge the event.
Notifications • Notification Preferences • Reading the Daily Report • Reading Immediate Notifications • BluTag Events • Closing a Master Tamper via the Enrollee Profile • Closing a Master Tamper via the Events Tile 73
Notifications Notification Preferences There are two standard notification methods, Daily Reports and Immediate Notifications. The Daily Report arrives each morning, typically at 6:30 am, displaying 36 hours of data, per enrollee. Immediate Notifications can be received via email or text messaging upon the start and end of an event.
Reading the Daily Report Supervision 1. Report Run Date/Time 2. The Last Call and Trackpoint received as of the report Date/Time 1 3. Points: Number of tracks captured during the violation 2 4. Distance: Zone footage 5. Type: Inclusion / Exclusion 3 4 5 6.
Supervision Reading Immediate Notifications 1 2 3 4 5 6 7 8 9 1. Event Status & Code + indicates an in-progress event - Indicates a closed event 2. Primary ID 3. Enrollee Name 5. Enrollee’s Primary Phone Number 6. Event’s Start or Stop Date/Time 7. Enrollee’s Time Zone 8. Agent 9. Zone Address 4.
BluTag Events Supervision MASTER TAMPER (MTPR) Strap tampering is suspected. The violation remains open until the strap issue is resolved (e.g. replaced). Once BluTag approves, it then provides the option to close the tamper, online. LOW BATTERY ALARM (BATT) Approx. 10 hours of charge remain and a 2.5-hour refill is now required. It will vibrate twice every 10 minutes until charged or dead. CRITICAL BATTERY ALARM (CBATT) Approx. 4 hours of charge remain and a 2.5-hour refill is now required.
Closing a Master Tamper via the Enrollee Profile Supervision Master Tamper requires the agent/officer to rectify the original cause of the violation by thoroughly inspecting and/or replacing the strap. The event can then be closed in VeriTracks. 1. 2. 3. 4. In the Enrollees tile, locate the enrollee’s profile. Click the Events tab below their profile. Locate and select their Master Tamper event. Click the Close button that appears above to end the event.
Supervision Closing a Master Tamper via the Events Tile Master Tamper requires the agent/officer to rectify the original cause of the violation by thoroughly inspecting and/or replacing the strap. The event can then be closed in VeriTracks. 1. Click the Events tile. 2. Locate and select the Master Tamper event. 3. Click the Close button that appears above the map of the event.
Unassignment • Unassign BluTag • Remove BluTag From Enrollee 80
Unassignment Unassign BluTag Unassign BluTag prior to cutting the strap to avoid causing a false tamper event. 1. Click the Enrollees tile. 1 2. Select the enrollee’s profile. 3. Click the Device Assignments tab. 2 4 4. Click Unassign Devices. 5. In the Type list, click the arrow 3 5 to view and choose the appropriate reason for unassigning the device. 6. Click Save. BluTag will now 6 shut off.
Unassignment Remove BluTag From Enrollee The following steps are to be completed after unassigning the enrollee in VeriTracks. 1. Cut the strap in the middle, leaving an equal amount on both sides. 1 2. Insert the flathead screwdriver underneath one bridge clip and pry it from the wing. 2 3. Repeat for the other bridge clip. 4. Pull out the strap. 5. Inspect all parts for signs of tampering. 3 4 6. Clean the lens and surrounding area of any dirt build up.
