Adapting to Your Environment Clear Ice Machines • Wine • Refrigerators • Beverage Centers • Drawers 15" and 24" Solid Door Refrigerator Operator’s Manual SR15 & SR24 Indoor, ADA & Outdoor Models SapphireAppliances.com | 866.754.
! WARNING California Proposition 65 Certain components in this product and its related accessories contain chemicals known to the state of California to cause cancer, birth defects or other reproductive harm. PRODUCT REGISTRATION INFORMATION Please record your model’s information. You will need to know this information whenever you call to request information or service. The model’s information appears on a serial number plate.
TABLE OF CONTENTS SAFTEY.................................................................................................................................................3 SAFETY DEFINITIONS ........................................................................................................................3 SAFETY PRECAUTIONS ....................................................................................................................3 SPECIFICATIONS ................................................
TABLE OF CONTENTS OPERATING THE UNIT .................................................................................................................... 20 USING THE CONTROLS .................................................................................................................. 20 Turning the Unit On ....................................................................................................................... 20 Turning the Unit Off .......................................................
1 SAFETY SAFETY DEFINITIONS The words DANGER, WARNING, CAUTION and NOTICE are used throughout this manual to highlight important information. Be certain that the meanings of these alerts are known to all who operate and install the appliance. ! DANGER Indicates a hazardous situation that, if not avoided, will result in death or serious injury. ! WARNING Indicates a hazardous situation that, if not avoided, could result in death or serious injury.
SAFETY MOVING PRECAUTIONS • When moving the appliance, do not turn it upside-down and do not unlevel it more than 45 degrees. • Do not move the appliance without emptying it and securing the door in the closed position. INSTALLING PRECAUTIONS • Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction. • To avoid a hazard due to instability of the appliance, the appliance must be installed in accordance with the instructions.
SAFETY • Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer. • Do not damage the refrigerant circuit. THE MANUFACTURER DISCLAIMS ANY RESPONSIBILITY IF THE ABOVE INSTRUCTIONS ARE NOT FOLLOWED.
2 SPECIFICATIONS SAPPHIRE 15-INCH INDOOR SOLID DOOR REFRIGERATOR FEATURES 15-INCH INDOOR SOLID DOOR REFRIGERATOR Electrical Requirement 115V/60Hz Maximum Amp Fuse 15 amp Net Capacity 2.8 cu-ft (78 L) Temperature Setting 34°- 65°F (1°- 18°C) Defrost Type Automatic SAPPHIRE 24-INCH INDOOR SOLID DOOR REFRIGERATOR FEATURES 24-INCH INDOOR INDOOR SOLID DOOR REFRIGERATOR Electrical Requirement 115V/60Hz Maximum Amp Fuse 15 amp Net Capacity 5.
SPECIFICATIONS SAPPHIRE 24-INCH ADA HEIGHT-COMPLIANT SOLID DOOR REFRIGERATOR FEATURES 24-INCH ADA SOLID DOOR REFRIGERATOR Electrical Requirement 115V/60Hz Maximum Amp Fuse 15 amp Net Capacity 4.
3 INSTALLING THE UNIT ! WARNING Fire/Explosion Hazard DO NOT install in spaces containing gasoline engines, fuel tanks or fuel line fittings. This device does not meet federal requirement for ignition protection. IMPORTANT: Electrical Tips • This appliance must be installed with all electrical connections in accordance with state and local codes. • This unit requires a standard electrical supply properly grounded in accordance with National Electrical Code and local codes and ordinances.
INSTALLING THE UNIT Factors Affecting the Unit NOTE: Do not use an appliance intended for indoor use outside. Only use an appliance that is intended for outdoor use outdoors. • Never keep the appliance next to ovens, grills or other high-heat resources. • Keep the appliance on a hard, level surface that can support the unit when the unit is full. Keep the appliance level to help ensure it works properly. You may need to make several adjustments to level the unit.
INSTALLING THE UNIT REQUIRED CABINET OPENING ! WARNING Fire/Explosion Hazard DO NOT install in spaces containing gasoline engines, fuel tanks or fuel line fittings. This device does not meet federal requirement for ignition protection. Failure to comply could result in injury or death. A built-in installation will allow you to install the appliance under a counter or in a kitchen cabinet if you respect the required clearance space around the appliance.
INSTALLING THE UNIT SAPPHIRE 24-INCH ADA HEIGHT-COMPLIANT CABINET DIMENSIONS Recommended location for electrical connection in either adjacent cabinet. " " " " 7.00" (177 mm) 24.00" (610 mm) SAPPHIRE 15-INCH INDOOR CABINET DIMENSIONS Recommended location for electrical connection in either adjacent cabinet. " " (864 mm) " " 7.
INSTALLING THE UNIT NOTICE • If you remove the rubber feet from the bottom of the unit, reinstall the mounting screws into the bottom of the cabinet to avoid damage to components mounted to the base pan. • Ensure that the air path for the grill remains unrestricted. Any restriction of airflow through the grill will disrupt normal operation of the unit, resulting in damage to components, and voids warranty. NOTICE The minimum distance the unit needs to be installed when adjacent to a wall is: 7.5 in.
INSTALLING THE UNIT Always plug the appliance into its own individual electrical outlet. The voltage rating of the outlet must match the rating label on the appliance. This match provides the best performance and also prevents overloading the electrical circuits, which could cause a fire hazard from overheated wires. Never unplug your appliance by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet.
INSTALLING THE UNIT NOTICE It is extremely important that the appliance is level for optimum performance. Adjust all four leveling feet evenly so that the top of the appliance is at the desired installation height and is level. 1. On a level surface, place a carpenter’s level on top of the appliance to see if it is level from front to back and side to side. 2. Adjust the height of the leveling feet as follows: • Turn the leveling feet to the right to lower that side of the appliance.
INSTALLING THE UNIT 4. Remove the inner top and bottom right-side hinge screws. Install these screws about three turns in the leftside outer top and bottom screw locations. 5. Lift the door off the partially loosened right-side screws. Rotate the door and position it on the two partially installed left-side screws. 6. Finish removing the outer top and bottom screws from the right-side hinges. Install these screws in the open holes in the left-side hinge location. Tighten all screws.
INSTALLING THE UNIT 7. Install the plugs into the four open holes on the right side. CUSTOM DOOR PANEL A custom door panel/frame can be fabricated for the appliance. Handle hardware must also be provided, if needed. NOTE: Do not cover a glass door with a solid panel. Finish all sides of the custom panel. They may be visible when the door is open.
INSTALLING THE UNIT 24-INCH ADA HEIGHT-COMPLIANT SOLID INTEGRATED DOOR PANEL " " " P " " " " " " " " 15-INCH INDOOR SOLID INTEGRATED DOOR PANEL " " " P " " " " " " " © 2021 SAPPHIRE " 17 " SAPPHIRE Solid Door Refrigerator Operator’s Manual
INSTALLING THE UNIT INSTALLING THE CUSTOM DOOR PANEL 1. Remove the door from the unit. 2. Remove the door seal to gain access to the custom door panel mounting holes. 3. Align the top of the custom door panel flush with the top of the door. 4. Adjust the overlap of the custom door panel so it is equal on both sides of the door. 5. Secure the custom door panel to the door using six wood screws (provided).
INSTALLING THE UNIT 6. Reinstall the door seal. Be sure the seal is properly seated. 7. Reinstall the door to the unit. ANTI-TIP SYSTEM 1. On built-in installations, once the appliance is in place and leveled, secure the two anti-tip brackets underneath the countertop using the two provided screws. 2.
4 OPERATING THE UNIT USING THE CONTROLS The control panel is located at the top of the appliance. NOTE: You have 30 seconds to make a control change before the display reverts to the default screen. NOTE: The clock time only displays if the user has set the NIGHTLIGHT function; otherwise the clock time does not appear on the screen. TURNING THE UNIT ON 1. Press the ON/OFF button ( SAPPHIRE Solid Door Refrigerator Operator’s Manual ).
OPERATING THE UNIT 2. The refrigerator powers up and displays the default temperature screen. NOTE: The factory default temperature must be 38°F. TURNING THE UNIT OFF 1. Press the ON/OFF button ( 2. The refrigerator powers off and nothing displays. © 2021 SAPPHIRE ) and hold for 3 seconds.
OPERATING THE UNIT ENTERING THE DISPLAY OF MENU ITEMS 1. To enter the menu of settings, press the ENTER button ( 2. The display shows the first menu item, LIGHTING OPTIONS. 3. Scroll to the next menu item by pressing the DOWN ARROW button ( SAPPHIRE Solid Door Refrigerator Operator’s Manual 22 ). ).
OPERATING THE UNIT 4. Scroll to the next menu item by pressing the DOWN ARROW button ( ). 5. Scroll to the next menu item by pressing the DOWN ARROW button ( ). 6. To exit the menu, press the ENTER button ( NOTE: ). Once you select a menu item, the system takes you directly to that particular setting.
OPERATING THE UNIT LIGHTING OPTIONS 1. To adjust the lighting, press the ENTER button ( 2. The first menu item is LIGHTING OPTIONS. Press the ENTER button ( 3. Press the DOWN arrow ( SAPPHIRE Solid Door Refrigerator Operator’s Manual ) to access the menu. ). ) to reach the desired setting.
OPERATING THE UNIT 4. To return back to the main menu, scroll down by pressing the DOWN ARROW ( ENTER button ( ). ) and then press the LIGHTING OPTIONS - SCHEDULING NIGHTLIGHT 1. To schedule the nightlight setting, press the ENTER button ( 2. The first menu item is LIGHTING OPTIONS. Press the ENTER button ( © 2021 SAPPHIRE 25 ) to access the menu. ).
OPERATING THE UNIT 3. Press the DOWN ARROW ( 4. Set the clock time before reaching the desired SCHEDULE NIGHTLIGHT setting. Press the ENTER button ( ). 5. The display will show the clock at 00:00 and prompt you to set the hour. SAPPHIRE Solid Door Refrigerator Operator’s Manual ) to reach the SCHEDULE NIGHTLIGHT setting.
OPERATING THE UNIT 6. Set the hour using the UP / DOWN ARROW buttons. 7. Once the hour is set, press the ENTER button ( 8. Set the minutes using the UP / DOWN ARROW buttons. © 2021 SAPPHIRE ).
OPERATING THE UNIT 9. Once the minutes are set, press the ENTER button ( ). 10. Select AM or PM using the UP / DOWN ARROW buttons. 11. Once the AM / PM is set, press the ENTER button ( SAPPHIRE Solid Door Refrigerator Operator’s Manual 28 ).
OPERATING THE UNIT 12. Once the time is properly set, set the START TIME HOUR for the SCHEDULE NIGHTLIGHT by pressing the UP or DOWN ARROW buttons. 13. Using the UP / DOWN ARROW buttons, set the START TIME HOUR. 14. Once the hour is set, press the ENTER button ( ).
OPERATING THE UNIT 15. Using the UP / DOWN ARROW buttons, set the START TIME MINUTES. 16. Once the minutes are set, press the ENTER button ( ). 17. Using the UP / DOWN ARROW buttons, select START TIME AM / PM.
OPERATING THE UNIT 18. Once the AM / PM is set, press the ENTER button ( ). 19. Once the start time is properly set, set the END TIME HOUR for the SCHEDULE NIGHTLIGHT by pressing the UP or DOWN ARROW buttons. 20. Using the UP / DOWN ARROW buttons, select the END TIME HOUR.
OPERATING THE UNIT 21. Once the hour is set, press the ENTER button ( ). 22. Using the UP / DOWN ARROW buttons, set the END TIME MINUTES. 23. Once the minutes are set, press the ENTER button ( SAPPHIRE Solid Door Refrigerator Operator’s Manual 32 ).
OPERATING THE UNIT 24. Using the UP / DOWN ARROW buttons, select END TIME AM / PM. 25. Once the AM / PM is set, press the ENTER button ( ). 26. SCHEDULE NIGHTLIGHT is now set and the display will show the default temperature screen with the crescent moon icon and the time set. NOTE: The factory default lighting setting is DOOR OPEN ONLY.
OPERATING THE UNIT LIGHTING OPTIONS - TURNING NIGHTLIGHT OFF 1. To turn off the NIGHTLIGHT setting, press the ENTER button ( 2. The first menu item is LIGHTING OPTIONS. Press the ENTER button ( 3. Press the DOWN ARROW button ( NOTE: ) to access the menu. ). ) to reach the menu item TURN NIGHTLIGHT OFF. The NIGHTLIGHT setting will remain on until user turns it off.
OPERATING THE UNIT 4. To confirm the setting, press the ENTER button ( ). SETTING TEMPERATURE 1. To set the temperature, press the ENTER button ( 2. Press the DOWN ARROW button ( ( ). © 2021 SAPPHIRE ).
OPERATING THE UNIT 3. Press the DOWN ARROW button ( 4. The default unit setting is DEGREES FAHRENHEIT (°F). To maintain the DEGREES FAHRENHEIT (°F) setting, press the ENTER button ( ). NOTE: ) to reach the desired setting. DEGREES FAHRENHEIT (°F) is the default setting and displays in increments of 1 degree. DEGREES CELSIUS (°C) displays in increments of 0.5 degrees. ENTERING SABBATH MODE 1. Press the ENTER button ( SAPPHIRE Solid Door Refrigerator Operator’s Manual ) to enter the menu.
OPERATING THE UNIT 2. Scroll down to the ENTER SABBATH MODE setting. 3. Press the ENTER button ( 4. The display shows nothing but is still running and in SABBATH MODE. The display shows nothing, but the unit maintains the set temperature during the ENTER SABBATH MODE cycle until cancelled. ). NOTE: Door opening or closing will result in a 20-second delay with compressor, fan or damper function. NOTE: In the event of a power failure during SABBATH MODE, SABBATH MODE remains in effect.
OPERATING THE UNIT EXITING OR CANCELLING SABBATH MODE 1. To exit or cancel SABBATH MODE, press the ENTER button ( 2. The display reverts back to the default screen. NOTE: ). The clock time in the lower right of the display appears ONLY if the clock time has been set in the NIGHTLIGHT function. Otherwise, no time will appear on the screen. CHANGING / ADJUSTING THE TEMPERATURE 1. To change the temperature setting, press the UP or DOWN ARROW buttons to reach the desired setting.
OPERATING THE UNIT 2. Press the DOWN ARROW button ( 3. Press the UP ARROW button ( NOTE: ) to change / adjust temperature lower. ) to change / adjust temperature higher. You do not need to press the ENTER button. The new setting will remain unless changed. DEFAULT TEMPERATURE The default temperature is 38°F. NOTE: Once you enter a final selection in the menu, the control / display always reverts back to the default display screen shown above.
OPERATING THE UNIT CLEARING SIMPLE ERROR CODES The DOOR OPEN alert sounds and shows DOOR OPEN in the display. The alert automatically clears when you properly close the door. NOTE: The audible alert emits three beeping sounds that occur every 30 seconds after the door has remained open for more than 2 minutes. The alert automatically clears when you properly close the door. This methodology applies to any error or alert that requires an audible alert.
OPERATING THE UNIT MANUALLY CLEARING TEMP OUT OF RANGE ERROR CODE 1. To manually clear the TEMP OUT OF RANGE alert, press the ENTER button ( 2. The display shows CLEAR TEMP ALERT?. Press the ENTER button ( 3. The display reverts back to the default display and the TEMP OUT OF RANGE alert clears. NOTE: ). ). If the unit does not meet the set temperature within 12 hours, the TEMP OUT OF RANGE alert will initiate again.
OPERATING THE UNIT EXPECTING NORMAL SOUNDS Your new appliance may make sounds that are not familiar to you. Hard surfaces like the floor and walls can make the sounds seem louder than they actually are. The following describes the kinds of sounds that might be new to you and the source of those sounds: • Rattling noises may come from the flow of the refrigerant. Items stored on top of the appliance can also make noises. • The high-efficiency compressor may make a pulsating or high-pitched sound.
5 CARE AND MAINTENANCE ! WARNING Electrical Shock Hazard Always disconnect power at the source before working on the unit. Failure to unplug the appliance could result in electrical shock or personal injury. • Do not touch the power plug when your hands are wet. • Never unplug the unit by pulling on the cord. Grasp the plug and pull it out firmly. CLEANING AND MAINTAINING THE UNIT Perform periodic cleaning and proper maintenance to ensure efficiency, top performance and long life.
CARE AND MAINTENANCE EXTENDED PERIODS OF NON-USE ! WARNING Electrical Shock Hazard Always disconnect power at the source before working on the unit. NOTE: Do not winterize this unit with ANY type of anti-freeze; damage to the mold coating will occur, invalidating product’s Limited Warranty and creating potential health hazards. 1. Turn off the electric supply at the main power source. Remove the power cord from the electrical outlet. 2.
CARE AND MAINTENANCE ! CAUTION Sharp Object Hazard DO NOT touch the condenser surface. The condenser has sharp edges and can be easily damaged. A dirty or clogged condenser prevents proper airflow and causes higher-than-recommended operating temperatures that may lead to component failure. Clean the condenser or have it cleaned at least once every six months. 1. Unplug the appliance or disconnect power. 2. Remove the two screws under the front of the unit. Gently pull on the grill and remove it. 3.
6 TROUBLESHOOTING PROBLEM • The appliance does not operate. POSSIBLE CAUSES • Power failure. • Plug in the appliance. • Appliance not plugged in. • Replace blown fuse or reset circuit breaker. • House fuse blown or circuit breaker tripped. • The appliance is not cold enough. SOLUTIONS • Door is opened too often. • Do not open door too frequently. • Door does not close completely. • Door seal does not seal properly. • See “The Door Does Not Close Properly” below.
7 DISPOSING THE UNIT This symbol on the product or its packaging indicates that you cannot treat this product as normal domestic trash; you must hand it in to a collection point for recycling electric and electronic appliances. Your contribution to the correct disposal of this product protects the environment. Contact your local municipal authority if you need more information about recycling this product.
WARRANTY LIMITED WARRANTY COVERAGE The Legacy Companies, warrants to the original purchaser of its SAPPHIRE products that they will be free from defects in materials and workmanship for the following time periods from the date of purchase shown on the sales receipt: Two (2) year Parts & On-site Labor Five (5) years Compressor Warranty (Parts only) WARRANTY EXCLUSIONS NO CONSEQUENTIAL DAMAGES: SAPPHIRE and The Legacy Companies are not responsible for any economic loss or special, indirect or consequential
WARRANTY CONSUMABLES: This warranty does not include consumable parts such as water filters and light bulbs. ADJUSTMENTS & CALIBRATIONS: Adjustments including calibrations, leveling, tightening of fasteners, or utility connections normally associated with the original installation are the responsibility of the dealer, installer or the end user and not the responsibility of SAPPHIRE or The Legacy Companies and will not be considered warranty issues for this Limited Warranty.
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