Quick Start Guide www.sannce.
Production Information Thank you for purchasing our NVR! This manual is designed for the installation and operation of this product. You can get more information about the features and functions of this product in details. Please read this manual carefully before using. Please contact us if you have any questions. Legal Disclaimer REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS.
Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into [Warnings] and [Cautions]. Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: Follow these safeguards to prevent serious injury or death.
Content Chapter 1 Description of Panels…………………………………………………………………………………………………………………….......1 1.1 Front Panel…………………………………………………………………………………………………………………….......................1 1.2 Rear Panel...……………………………………………………………………………………………………………………………………1 Chapter 2 Installation and Connections...…………………………………………………………………………………………………………2 2.1 NVR Installation..……………………………………………………………………………………………………...............................2 2.2 Hard Disk Installation……………………………………………………………………………………………….............................
Chapter 1 Description of Panels 1.1 Front Panel REC POWER ALARM High Definition Video Recorder Detailed information for the front panel button: Icon Function REC Record indicator POWER Power indicator ALARM Alarm indicator 1.
Chapter 2 Installation and Connections 2.
① disassemble the screw ④ fix the screw of the hard disk ⑦ cover the machine ② disassemble the cover ⑤ connect the data wire ③ Place and fix the hard disk ⑥ connect the power wire ⑧ fix the cover Connect the data wire and the power wire to the corresponding port of the hard disk Notes: Please turn off the power before you install the hard drive. You can skip this step if you has installed the hard drive into your NVR in advance.
Chapter 3 Menu Operation 3.1 Menu Structure [Main Menu]: Click the main menu to set your device. [Startup Wizard]: Click to enter into the configuration wizard. [Record Mode]: Click to set record modes for your device. [PlayBack]: Click to search and playback the records. [XPOE Control]: Click to set XPOE parameters. [Alarm light]: Click to set alarm light on/off and delay time.This feature is only available for cameras with light alarm. [HighSpeedPTZ]: Click to control high speed camera PTZ function.
3. Security Setting: Enter [Main Menu]-[Advanced]-[Account] to set the safety questions in order to reset password later. 4. Click the icon [ ] on the interface of login when you forget the password. Please answer the system's safety questions to reset and modify your password. 3.3 Using the Setup Wizard 3.3.1 Setup Wizard Click [Setup Wizard] to enter into the configuration wizard.
3.3.2 Time—Language Configuration You can enter[Setup Wizard], and click [Next] to go to this interface. [Time Zone]: Set and select the time zone. [System Time]: Set the system data and time. [Date Format]: Choose the data format: YMD, MDY, DMY. [Date Separator]: Choose list separator of the data format. [Time Format]: Choose time format: 24-hour or 12-hour.
3.3.4 Install Mobile App and Add Device 1. Install Mobile App You can enter [Setup Wizard] to go to this interface. Scan the QR code of [APP] below to download mobile app from App Store or Google Play. 2. Add Device Scan the QR code of [Serial Number] below to add your device via the [Sannce Vision] app on your mobile phone. 3.4 Network Setting Go to NVR’s [Main Menu] - [System] - [Network], click and check [DHCP Enable], and then you will get an IP Address as shown in the figure below.
3.5 Recording Setting Steps: 1.Make sure hard disk has been installed in advance, and then go to NVR’s [Main Menu]- [Info]- [HDD Info] to confirm that the status of hard disk is [Normal]. 2.Go to NVR’s [Main Menu]- [Record]- [Record Configuration] to enter the interface of recording setting. The system will keep recording all day long when you set the recording time for 24 hours.
[Channel]: Select the corresponding channel number to set the channel. [Redundancy]: Click and check this option to double backup the file. Every video file will be duplicated to saved in two hard disks drive instead of one if your system supports installing two hard drives. Make sure that there are two hard disks installed. One is read-write disk and the other is redundant disk. [Length]: Set the time length of each video file. 60 minutes is the default value.
2018/08/17 14:06:39 Fr CAM01 CAM02 CAM03 CAM04 1. The date in blue represents there is video record, you can choose to playback. 2. Select the channels shows green to playback. 3. Select the time bar which shows green to playback (Green represents regular recording). 4. You can click [ ] button to playback the video files.
3.7 Backup Go to NVR’s [Main Menu] - [Record] - [Backup], you can backup the video files to external storage. Plug the USB drive into the USB 2.0 port, as shown in the figure below. Click [Backup] button and a dialog box will pop up. You can select the backup files according to the[Type], [Channel],[Start Time], [End Time]. Add your files, select [Backup format](AVI or H.264) and click [Start], as shown in the figure below.
3.8.1 Motion Detect Steps: 1. Go to NVR’s [Main Menu]- [Record]- [Record Configuration] to tick [Detect]. 2. Go to NVR’s [Main Menu]- [Alarm]- [Motion Detect] to enter the interface of Motion Detect. Click and check [Enable], select [Channel], [Sensitivity], [Period], [Record Channel], [Buzzer], [Send Email] according to you needs, and then click [OK] to save, as shown in the figure below.
When the equipment can not get the channel video signal, the video loss alarm and the linkage function will be turned on. 3.8.4 Abnormality Steps: 1.Go to NVR’s [Main Menu]- [Record]- [Record Configuration] to tick [Alarm]. 2.Go to NVR’s [Main Menu]- [Alarm]- [Abnormality] to enter the interface of Abnormality.
3.8.6 Human Detect Steps: 1.Go to NVR’s [Main Menu]- [Record]- [Record Configuration] to tick [Detect]. 2. Go to NVR’s [Main Menu]- [Alarm]- [Human Detect] to enter the interface of Human Detect. Click and check [Enable], select [Channel], [Sensitivity], [Alarm light], [Wander time], [Period], [Record Channel], [Tour], [Snapshot], [Send Email], [Send reported] according to you needs, and then click [OK] to save, as shown in the figure below.
3. Go to NVR’s [Main Menu]- [System]- [Net Service]- [EMAIL] to enter the interface of Email Setting, double-click [EMAIL], as shown in the figure below. 4.Login your Gmail mailbox on the website, and enter https://myaccount.google.com/security?pli=1#connectedapps, and then turn it on, as shown in the figure below. 5. Please tick [Enable] and select “SSL” in the [Encryption] option, then input the information as required. For example, SMTP Server is [smtp.gmail.
Chapter 4 Remote Control 4.1 Accessing by Web Browser Before start: 1. Make sure you have a router and high-speed network connection; 2. Connect the NVR to your router by using an Ethernet cable; 3. Upgrade your client software and mobile app to the latest version; 4. Make sure your network speed come up to 1Mbps at least to get the best video recording. 5. Go to NVR’s [Main Menu]- [Info]- [Version] to confirm that the [Nat status] shows connected.
Visit http://vision.sanncegroup.com/ via IE browser on PC as shown in the figure below. Select the language at the upper right, and then click [Download] to download and install [Active.exe]. You must install [Active.exe] when you visit for the first time. Login By User or By Device By User: Click [Register] and follow the instruction when you get a new account to login, as shown in the figure below. You can login directly if you have registered an account on your mobile phone. By Device: [Serial NO.
4.2 CMS CMS client softwareis in the supplied CD. It shows like that after installation. Double-click the icon of CMS and login, you will go to the interface as shown in the figure below. Click [System] - [Device Manager] - [ADD AREA] - [ADD DEVICE] , you will go to the interface as shown in the figure above. Add the device before you use for the first time. [Device Name]: User-defined [Login Type]: Select ARSP [Serial ID]: Enter [Main Menu] - [Info] - [Version] - [Serial Number] to get your Serial Number.
4.3 Accessing by Mobile Phone 4.3.1 iPhone / iPad a. Install the Sannce Vision app for free from the APP Store. Tap the icon Sannce Vision to open the APP. b. Tap Register to create a new account (Need to input the User name and Password). c. Tap [+] to add a new device. d. Configure the following. 1.[Device Name]: Input a name for your system on your own. 2. [ ]: Scan the QR code on the NVR’s Guide to get the Serial Number.
1. [Device Name]: Input a name for your system on your own. 2. [ ]: Scan the QR code on the NVR’s Guide to get the Serial No. The Guide will pop up when you power on the NVR for the first time and you can find it on the NVR’s quick menu. You can enter [Main Menu]- [Info]- [Version]- [Serial Number] to get the Serial Number and then input your Serial Number manually if you can not scan the QR code. 3. [User Name]: admin 4.
2. All cameras has no image showing up on the NVR after the device is starting up normally. Possible Reasons: Make sure all cameras are connected to the port of Video-in with cables and your recorder should be connected to the monitor with the cable, but the video of all cameras are not shown on the monitor (You can still see the setting panel of recorder) . Solutions: Method 1: Check the connection of your system is correct or not.
Solutions: Method 1: Make sure the hard drive is installed. If the hard drive is installed for the first time, you need to format. You can enter the Main Menu --Advanced Settings -- Hard Disk Management to click format and select the hard disk. Method 2: Please go to Main Menu---Record---Playback to check recordings. 8. Email alerts is failed Possible Reasons: You had better use Gmail. Please do not use Yahoo or Hotmail. Alarm and email alerts function are not enabled.
For more information, please visit: www.sannce.com Shenzhen Kean Digital co., Ltd. ADD: 10th Floor, Rujun Building, NO. 105, The Center Road, Bantian Street, Longgang District, Shenzhen, 518129,China Web: https://support.sannce.com Tech Support: support@sannce.com www.sannce.