USER GUIDE iXpand™ Flash Drive Western Digital Technologies, Inc. 951 SanDisk Drive, Milpitas, CA 95035 Western Digital Technologies, Inc. is the seller of record and licensee in the Americas of SanDisk® products. ©2018 Western Digital Corporation and its affiliates.
Introduction Getting Started • Overview • Connecting to iPhone or iPad Applications • App Overview • Taking Photos and Videos • Backup and Restore Files • Backup Social Media Accounts • Backup and Restore Contacts • File Management • Photo • Video & TopReel • Music • Password Protection • Sharing Device Settings • Drive Name • Formatting • Firmware update Troubleshooting & Support
Instructional Icons Warning Information Quick Tip 11/27/18
Introduction iXpand™ Drive Overview USB Connector Lightning Connector The perfect companion for your iPhone or iPad, the iXpand lets you free up space on your iPhone or iPad, back up your camera roll, and even watch videos straight from the drive1. The flexible Lightning connector works with most cases and the USB 3.0 connector plugs into your Mac computer or PC, making file transfers quick and easy.
Automatic Photo Backup Set up the iXpand Drive mobile app to automatically back up your iPhone or iPad camera roll anytime the drive is connected. No need to manually select which photos to back up. Every time you plug it in, it does the work for you. Watch your Videos on the Move The iXpand Drive supports most popular video formats (.MP4, .MOV) via the iXpand Drive app so you can store and watch videos straight from the drive via your device3, making it a terrific travel companion.
TopReel Mobile App Available from the App Store, the TopReel app enables you to watch even more video formats4 on your iXpand Drive. TopReel is optimized for powerful streaming options including subtitles, an elegant interface and super-smooth playback––a beautiful compliment to your iXpand Drive. Works with iOS 10.0.2+, Windows Vista®, Windows® 7, Windows 8, Windows 10, Chrome OS, Mac OS X v10.8 and higher Please Note: Android devices are not supported. iPhone compatibility URL: www.sandisk.
Getting Started Connecting to iPhone or iPad Physical connection Connect the iXpand Drive into your iPhone or iPad as shown in the figure below.
Installing the app When you’ve connected the iXpand to your iPhone or iPad, you’ll be prompted to install the companion iXpand Drive app. 1. On the screen, select “App Store”. 2. Install the “iXpand Drive” app from the App Store.
Applications App overview iXpand Drive app is the companion to your iXpand Drive. It has a very simple Home screen, yet allows you to quickly access main tasks in the app or delve deeper into more features through a set of quick action cards. These cards allow you to do different tasks from the home screen. The Home screen also contains a menu of common actions: “Copy Files, View Files, and Back Up and Restore.
To access the quick action cards, press on the current one, or swipe through (left to right). There are three possible actions you can take on the quick action cards. 1. To dismiss a card, swipe up on the card. 2. To reset all the cards, swipe down and select that option. 3. To get the last card deleted, swipe down and choose that option.
These cards provide quick access to tasks such as connecting your social media accounts, updating your iXpand Drive, and viewing the remaining space on your iPhone or iPad internal memory and iXpand Drive. Taking Photos and Videos Using the iXpand Drive App to take Photos and Videos will save the Photos or Videos directly on to your Drive and save space on your iPhone or iPad. 1.
2. Snap a Photo. Your Photo(s) will be stored directly onto the iXpand. 3. Take a Video. Your Video(s) will be stored directly onto the iXpand.
Backup and Restore Files The Back Up and Restore selection from the Home screen will allow you to do several tasks. Click on the “Back Up and Restore” option from the Home Screen. You will be presented with a screen with the following options: 1. Back up & Restore Photo Library to the iXpand Drive 2. Back up your photos from Social Media to the iXpand Drive 3.
Backing Up or Restore your Camera Library You can back up your camera library to the iXpand Drive by setting up auto-back up or manually back up as needed. Turn on Automatic backup by sliding the switch. This option will also appear during the initial set up screens shown when you first connect your Drive. Slide this switch to turn on Automatic backup You can choose the Restore option to restore photos to your camera roll.
You can also pause the back up at any time by tapping on the pause button. Backing Up may take longer than normal the 1st time. Once set up, only newly added files will be copied to the iXpand Drive. Note: A pop-up will appear if the initial camera Back up was unsuccessful. You can change this by going into the iPhone settings screen and enabling the iXpand Drive to access the iPhone photos.
You can prevent the iXpand Drive app from using cellular data by doing the following: 1. Go to your “Settings” on your iOS device 2. Tap on “Cellular” 3. Look for iXpand Drive 4. Toggle switch to disable Additionally, to shorten backup times, you can disable iCloud from your phone and reenable iCloud after the successful backup. You can disable iCloud by doing the following: 1. Go to “Settings” on your iOS device 2. Tap on Apple ID, iCloud, iTunes menu and tap on iCloud after 3.
Back Up Social Media The iXpand Drive can be used to back up your photos uploaded to popular social media sites such as Facebook and Instagram. To backup these photos: 1. Connect the iXpand Drive to your iPhone or iPad, and open the iXpand Drive App. 2. Choose the Backup and Restore selection from the home screen. 3. Choose the Back Up Social Media option Screen after you choose the “Back Up Social Media” option 4.
5. The iXpand Drive App will find all the photos stored on the social media account and ask to back them up. 6. Once you have connected a social media account, you can easily back it up by clicking the “Back Up” icon as shown in the figure below.
Backup and Restore Contacts Create a backup contact file and restore it when needed. This is particularly valuable when moving to a new iPhone or iPad.
2 Select the contact file to restore 3 Select Restore at the bottom of the screen Contacts with the same name will be duplicated when the restore option is selected
File Management Use your iXpand Drive and iXpand Drive app to transfer and manage files between your iPhone, iPad, PC and Mac computer. Copy files from your iPhone or iPad 1. Connect the iXpand Flash Drive to your iPhone or iPad. 2. Select the Copy Files option from the Home screen 3.
4. Select the photos you’d like to copy. 5. Press Copy to iXpand Flash Drive 6. Select your Destination Folder from the list of folders on the iXpand Drive 7. The selected files will be saved to your iXpand Drive. Files copied to the Drive when it is not connected are accessible using the iXpand Drive app under iPhone or iPad Storage. These filed are stored in the app’s local memory.
Copy files from the iXpand Drive to iPhone or iPad 1. Select the Copy Files option from the Home screen 2. Choose to copy files from your iXpand Drive to your iPhone 3. Select the files or photos from the Drive you’d like to copy. 4. The selected files will be saved to your iPhone or iPad. Only Photos and Videos will be copied to your Camera roll on the iPhone or iPad. Other file types copied to App Storage are only accessible using the iXpand Drive app.
Copy files between Mac computer and drive To Copy content between your iXpand Drive and Mac computer: 1. Plug your iXpand Drive into your Mac 2. Open “Finder” 3. Drag and drop music, videos, photos, and documents between your Mac computer and the iXpand Drive window. Note: The iXpand Flash Drive should not be used with a USB extension cable. Delete files from the iXpand Drive 1. Connect the iXpand Drive to your iPhone or iPad. 2. Choose “View Files” from the Home screen.
3. Press 4. Press and choose the file(s) or photo(s) you’d like to delete. at the bottom right of the screen to delete selected file(s) or photo(s). 5. A progress bar will appear to show the deletion progress. You can also swipe left on a file icon in list view to easily “delete” individual files. Swiping left will also show more options. Select then choose.
Search 1. In the file view, pull down the screen. 2. You will see a search box appear at the top. Enter the file name you would like to find. 3. You will see search results appear for any matching files. Viewing files on the iXpand Drive or iPhone or iPad 1. Choose View Files from the Home screen of the App.
2. Choose to view files that exist on the iXpand Drive or on the iPhone or iPad from the slider bar at the top of the screen When “iXpand” is selected, only those files contained on the drive will be shown. When “iPhone or iPad Storage” is selected, all files on the phone and the iXpand Drive are shown. Files also copied from other apps when the drive is not attached will appear here. Only Photos and Videos will be copied to your Camera roll on the iPhone or iPad.
Photos Supported file formats for photos BMP, TIF, TIFF, JPG, PNG, GIF, XBM, ICO, TGA, HEIC View Photos 1. Plug the iXpand Drive to your iPhone or iPad. 2. Choose the “View Files” option from the Home Screen. 3. Choose the Photo icon 4. Tap the photo you’d like to view. The app will also give you the ability to pinch and zoom on photos. 5. You can view other photos in the same folder by swiping left or right.
6. You can change the default layout to Grid or List view by selecting the Layout option 7. You can also change the Sort Order and Sort By methods through the layout menu. You also have other options to secure the photo, share it, and delete it through this menu Slideshow 1. Browse to the folder containing your photos. 2. Choose the photo you want to start with. 3. Select the slideshow button at the bottom of the screen and the slideshow will begin. 4.
Videos Supported file formats MP4, MOV For additional support, you may choose to download the SanDisk TopReel application. TopReel transforms your video experience by providing a beautiful way to watch almost any common video format (MKV, WMV, HEVC, etc) on your iPhone & iPad using the SanDisk iXpand Drive. It is optimized for iOS 11 and has an elegant interface to complement super smooth playback. TopReel supported file formats can be found here: https://kb.sandisk.
Playback & TopReel 1. Connect the iXpand Drive to your iPhone or iPad. 2. Choose the “View Files” option from the Home Screen. 3. Choose the Video icon or Files icon to access videos OR 4. Tap the video you want to play.
OR 5. For unsupported video formats (besides native .MOV and.MP4 files), you will be redirected to download SanDisk TopReel to play the video. 6. Select “Get Coupon & Download TopReel”6. Most non-native video support has been moved to the TopReel App.
7. Continue to the App Store to Redeem your Coupon. 8.
9. Press “Redeem” in the top-right and let the application finish downloading. 10.Open the TopReel application to continue watching your video(s) 11.
12. Swipe through the intro cards and click “Done" to navigate the application 13. Access your videos in the “Files” icon.
14. Tap the video you want to play. If watching .MOV file formats or certain .MP4 file formats on the iXpand Drive App, you can play other videos by swiping up or down to scroll through the list DRM-protected content cannot be streamed. Check with the content provider for playback restrictions.
Music Supported file formats MP3, WAV, AIFF, M4A, AAC The Music section will combine Music that resides on the Drive and within your iTunes Library. Enjoy all your Music on one central location. You can tell where the Music file resides by the iTunes icon next to the file. If the music file has this denotation, then it is located in your iTunes library on the iPhone or iPad. Playback 1. Connect the iXpand Drive to your iPhone or iPad. 2. Choose the “View Files” option from the Home Screen.
3. Choose the Music icon 4. Selecting the currently displayed Song track will play that song only. 5. You can choose different sorting options – By Song, By Artist, By Album, By Playlist, or By Genre.
6. Tap the song you want to play. 7. You can play the other songs in the same folder by swiping left or right. Playback supports music purchased from iTunes. Please remember that iTunes is for legal or rightsholder-authorized copying only. DRM-protected content is not supported. Check with the content provider for playback.
Creating a playlist 1. Select the Playlist item from the Music Menu. 2. The list of playlists will appear. 3. To Create a playlist, select the “Create New Playlist” banner 4. Name your Playlist. 5. Add songs to the playlist by touching the name of the song. 6. Once you have selected your songs, touch the “create playlist” bar. 7. You can now play your favorite playlists anytime by accessing them from the Music Menu. Select the playlist item, then play any created playlist.
Securing Files/ SanDisk SecureAccess Software SanDisk SecureAccess™ Software The SanDisk SecureAccess software is designed to protect sensitive data on your drive2. When security is enabled in the app, a special “SanDisk SecureAccess Vault” folder is created in your drive. Any locked files are moved into the SanDisk SecureAccess Vault and can be accessed only with a password. Enable Security on iPhone or iPad 1 Connect the iXpand Drive to your iPhone or iPad. 2 Go to Menu Settings Security.
5 Then select OK after re-entering your password to finish enabling security. IMPORTANT: If this password is forgotten, locked files will not be recoverable. 6 Choose whether to enable TOUCH ID or Face ID authentication. 7 Once the security is enabled, a folder called “SanDiskSecureAccess Vault” (along with a SanDiskSecureAccess Vault Settings folder) would be created in the drive. Do not delete SanDiskSecureAccess Vault Settings folder if you want to use security feature.
Secure Files on iPhone or iPad 1 To secure files, enable security first as explained above. 2 Select the files you’d like to secure. 3 Press the lock icon at the bottom of the screen. All secured files are moved to SanDiskSecureAccess Vault folder. Access secured files (through iXpand Drive) on Mac computer 1 On your Mac, download SanDisk SecureAccess software from http://downloads.sandisk.com/downloads/SanDiskSecureAccessV3_ mac.pkg 2 Copy the file SanDiskSecureAccessV3_mac to the iXpand Flash Drive.
5 Enter the password you used to protect files on iXpand Drive using iXpand Drive app and select OK 6 Read the guidelines and click “Next”. 7 Access locked files or lock additional files using the below interface. To access the secured files on Windows based systems, download SanDisk SecureAccess software for PC from: http://downloads.sandisk.com/downloads/SanDiskSecureAccessV3_win.exe and follow the instructions at http://downloads.sandisk.com/downloads/qsg/secureaccessv3-qsg.
Sharing You can share files from your iXpand Drive in many ways including Facebook and Instagram from within the app. How to share 1. Connect the iXpand Drive to your iPhone or iPad. 2. Select the “View Files” option from the Home Screen. 3. Select the file you want to share from the drive. 4. Select at the bottom of the screen. 5. Choose the desired upload/share option (e.g. Facebook, Instagram). Transfer files from other Apps Easily transfer items from another App (For e.g.: WhatsApp) 1.
3. Select “SanDisk iXpand Drive” 4.
5.
Device Settings Drive Name You can choose a name for your drive to make it easier to identify the drive in your file browser when it’s plugged into a PC or Mac computer. 1. Go to Menu Drive Name 2. In the text box, name the drive and hit OK. Note: Only alphabetic characters are supported when naming the files, no numbers or special characters accepted. Formatting the drive 1. Connect the drive to a PC or Mac computer using the USB connector. 2. Format the drive as a regular USB flash drive.
Device Firmware Update SanDisk rolls out regular app updates to constantly improve the user experience. When a firmware update is available and the drive is connected to an iPhone or iPad, you will see a prompt in the app. Hit OK to update the app. DO NOT disconnect the drive while app update is in progress.
Troubleshooting & Support In-app Support Go to Menu Help. To access the Opening walkthrough, Getting started guide and Online support. Online Support The support page for iXpand Drive is available at: www.sandisk.com/support/ixpandflashdrive SanDisk is a trademark of Western Digital Corporation or its affiliates, registered in the United States and other countries. iXpand and SanDisk SecureAccess are trademarks Western Digital Corporation or its affiliates.
4 Support for most other video formats is available on the SanDisk TopReel app. Check this link for a list of supported codecs in the SanDisk TopReel app. 5 Up to 70MB/s read. Write speeds lower and vary by capacity. USB 3.0 support required. Based on internal testing; performance may be lower depending upon host device. 1MB=1,000,000 bytes. 6 Coupon for TopReel expires on 12/31/19 or while supplies last. Code must be input on “redeem” screen at time of initial download in the app store.
©2018 Western Digital Corporation or its affiliates. All rights reserved.
