WF56H9100A* Washing Machine user manual This manual is made with 100% recycled paper. imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service or accessory parts, please register your product at or contact www.samsung.com/register 1-800-SAMSUNG (726-7864) (USER)WF56H9100-03404A_EN.
contents installing your washer 11 11 12 12 12 13 13 13 13 13 14 15 15 18 18 Unpacking your washer Overview of your washer Electrical Grounding Water Drain facility Flooring Location considerations Alcove or closet installation Undercounter installation (washer only) With optional pedestal base or stacking kit Important note to installer Installation flow chart Loading your washer Washing clothes: Basic Instructions 19 21 22 22 22 22 23 23 24 25 25 26 26 28 28 28 28 29 30 30 31 Overview of the control p
safety information Congratulations on your new Samsung washer. This manual contains important information on the installation, use, and care of your appliance. Please take time to read this manual to take full advantage of your washer’s many benefits and features. What you need to know about safety instructions Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur.
safety information WARNING WARNING: To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following: 1. Read all instructions before using the appliance. 2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable or explosive substances as they give off vapors that could ignite or explode. 3.
WARNING SEVERE WARNING SIGNS FOR INSTALLATION Plug the power cord into an AC 120 V / 60 Hz / 15 A wall socket or higher and use the socket for this appliance only. In addition, do not use an extension cord. - Sharing a wall socket with other appliances using a power strip or extending the power cord may result in electric shock or fire. - Do not use an electric transformer. It may result in electric shock or fire.
safety information When the power plug or power cord is damaged, contact your nearest service center. CAUTION CAUTION SIGNS FOR INSTALLATION This appliance should be positioned in such a way that it is accessible to the power plug. - Failing to do so may result in electric shock or fire due to electric leakage. Install your appliance on a level and hard floor that can support its weight. - Failing to do so may result in abnormal vibrations, noise, or problems with the product.
Do not touch the power plug with wet hands. - This may result in electric shock. Do not turn the appliance off by unplugging the power plug while an operation is in progress. - Plugging the power plug into the wall socket again may cause a spark and result in electric shock or fire. Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children. - If a child places a bag over their head, they may result in suffocation.
safety information CAUTION CAUTION SIGNS FOR USING When the washer is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the power plug and clean the washer using a damp and soft cloth. - Failing to do so may result in discoloration, deformation, damage or rust. The front glass may be broken by a strong impact. Take care when using the washer. - When the glass is broken, it may result in injury.
Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. - This may result in electric shock, fire, problems with the product, or injury. Do not operate the appliance with wet hands. - This may result in electric shock. Do not spray volatile material such as insecticide onto the surface of the appliance.
safety information Do not use dry cleaning detergent directly on clothing and do not wash, rinse, or spin laundry contaminated by dry cleaning detergent. - This may result in spontaneous combustion or ignition due to heat and oxidation of the oil in the detergent. Do not use hot water from water cooling/heating devices. - This may result in problems with the washer. Do not use natural hand-washing soap for the washer.
installing your washer Unpacking your washer WARNING Packing materials can be dangerous to children. Keep all packing material (plastic bags, polystyrene, etc.) well out of the reach of children. Overview of your washer Hot water supply hose Cold water supply hose 01 Installing your washer Unpack your washer and inspect it for shipping damage. Make sure you have received all the items shown below.
installing your washer BASIC LOCATION REQUIREMENTS Electrical • • • 120 Volt 60 Hz 15 AMP fuse or circuit breaker. An individual branch circuit serving only your washer is recommended. Your washer is equipped with a power cord. NEVER USE AN EXTENSION CORD. CAUTION Grounding ELECTRICAL GROUNDING IS REQUIRED FOR THIS APPLIANCE. This appliance must be grounded.
Drain facility The recommended height of the standpipe is 18 in/46 cm. The drain hose must be routed through the drain hose clip to the standpipe. The standpipe must be large enough to accept the outside diameter of the drain hose. The drain hose is attached at the factory. Flooring Location considerations Do not install your washer in areas where water may freeze, since your washer will always retain some water in its water valve, pump, and hose areas.
installing your washer With optional pedestal base or stacking kit Required Dimensions for Installation With Pedestal 58.3 in. (148 cm) to clear open door 42.6 in. (108.3cm) 53.7 in. (136.5 cm) 32.5 in. (82.6 cm) 5.9 in. (15 cm) 30 in. (76.2 cm) 5 in. (12.7 cm) 3 in. (7.6 cm) 48 in.² * (310 cm²) 24 in.² * (155 cm²) 3 in. (7.6 cm) Closet or Door 1 in. (2.5 cm) 32.5 in. (82.6 cm) 7.5 in.** (19 cm) Required Dimensions for Installation With Stacking Kit 6 in. * (15.2 cm) 84.6 in. (215 cm) 1 in.
Important note to installer Please read the following instructions carefully before installing the washer. These instructions should be retained for future reference. We recommend you hire a professional to install this washer. Selecting a location Please check again before steps.
installing your washer STEP 3 Installing your Washer 1. If you use a standpipe, make sure the connection between the drain hose and the standpipe is NOT airtight. The standpipe must be at least 18 in or 46 cm high. You must always exercise caution to avoid collapsing or damaging the drain hose. For best results, the drain hose should not be restricted in any way – by elbows, couplings, or excessive Max length.
4. Slide your washer into position. Locking Nut Levelling Leg Your washer must be leveled on all four sides. A carpenter’s level should be used on all four corners of your washer. We recommend you recheck your washer after a dozen or so washes to make sure it’s still level. 01 Installing your washer 5. Level your washer by turning the leveling legs in or out as necessary by hand or by using the wrench included with your washer.
operating instructions WARNING To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. Loading your washer • • • • You can fill the tub with dry, unfolded clothes, but DO NOT OVERLOAD the tub more than 3/4 full. Overloading may reduce washing efficiency, cause excess wear, and possibly cause creasing or wrinkling of the load.
washing a load of laundry Overview of the control panel 2 3 4 5 6 7 03 washing a load of laundry 1 8 Select the appropriate cycle for the type of load. This will determine the tumble pattern and spin speed for the cycle. To minimize wrinkling of laundry, select the Perm Press cycle. 1 Cycle Selector DEEP STEAM - For heavily soiled, colorfast garments, this cycle provides a high washing temperature and steam, and is effective for cleaning stains.
washing a load of laundry 2 Digital display 3 Temperature selection button ECO COLD - It provides useful daily care for normally and lightly soiled laundry by using only cold water, saving energy and caring fabric. QUICK WASH - For lightly soiled garments needed quickly. TOWELS - For bath towels, washcloths, and mats. PERM PRESS - For wash-and-wear, synthetic fabrics, and lightly to normally soiled garments. WOOL - For machine-washable wool. Loads should be under 8 pounds.
Select Cycle Option 7 Start/Pause selection button Press to pause and restart cycles. 8 Power button Press once to turn your washer on, press again to turn your washer off. If the washer is left on for more than 10 minutes without any buttons being pressed, the power automatically turns off. 03 washing a load of laundry 6 Press these buttons to select different cycle options. Pre Wash - To use this feature, add detergent to the pre wash section of the detergent compartment.
washing a load of laundry Deactivating the Child Lock function Press and hold both the Soil Level and Spin buttons simultaneously for approximately 6 seconds. • When you deactivate the Child Lock function, the door is unlocked and the “Child Lock ” is turned off. • The Child Lock function prevents children or the infirm from accidently operating the washer and injuring themselves. WARNING • If a child enters the washing machine, the child may become trapped and suffocate.
My Cycle Lets you save a custom wash cycle (temperature, spin, soil level, etc.) and then recall and use it with one button convenience. To save a cycle and selected options as your My Cycle, follow these steps: 1. Select the cycle using the Cycle Selector dial. 2. After cycle selection, set each option. 3. You can then store the selected cycle and options by pressing and holding the My Cycle button for longer than 3 seconds.
washing a load of laundry Washing clothes using the cycle selector Your new washing machine makes washing clothes easy, using Samsung’s “Fuzzy Control” automatic control system. When you select a wash program, the machine will set the correct temperature, washing time, and washing speed. 1. Turn on your sink’s water tap. 2. Press the Power button. 3. Open the door. 4. Load the articles of clothing one at a time loosely into the drum, without overfilling it. 5. Close the door. 6.
Using steam wash Steam may not necessarily be visible during the steam cycles. Steam may not be present during the entire steam wash cycle. 03 washing a load of laundry If you select steam, the steam acts at the most effective times for the detected amount of laundry, maximizing the effect of the steam, increasing the wash temperature, enhancing the Soak effect, and improving wash performance. 1. Load the washer. 2. Press the Power button. 3. Turn the Cycle Selector and select a Steam Cycle.
washing a load of laundry Detergent use Your Washer is designed to use high efficiency (HE) detergents. • For best cleaning results, use a high efficiency detergents such as Tide HE, Wisk HE, Cheer HE, or Gain HE*. High efficiency detergents contain suds suppressors that reduce or eliminate suds. When fewer suds are produced, the load tumbles more efficiently and cleaning is maximized. WARNING Regular detergent is NOT recommended. Please use HE detergents only.
Pre wash compartment When using the Pre Wash option, add detergent to both the Pre Wash compartment and the detergent compartment. The washer will automatically dispense the detergent during Pre Wash. • If you use a high efficiency (HE) detergent, add 1/3 of the recommended amount to the Pre Wash compartment and 2/3 of the recommended amount to the detergent compartment. (Liquid chlorine bleach only) 1. Add chlorine bleach to the bleach compartment. DO NOT exceed the MAX FILL line. 2.
maintaining your washer Cleaning the exterior Turn off the water faucets after finishing the day’s washing. This will shut off the water supply to your washer and prevent the unlikely possibility of damage from escaping water. Leave the door open to allow the inside of your washer to dry out. Use a soft cloth to wipe up all detergent, bleach or other spills as they occur. Clean the following as recommended below: Control Panel – Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads.
Cleaning the debris filter We recommend cleaning the debris filter when water does not drain well or the “nd” error message is displayed. 1. Putting and pressing hard a flat-head screwdriver into the furrow between COVER-FILTER and FRAME-FRONT and then pull it towards to open the COVER-FILTER. 5. Turn the debris cap counterclockwise, and then pull the debris cap and debris filter assembly out of the washer. Step 1 04 maintaining your washer 2.
maintaining your washer Cleaning the door seal/GASKET 1. Open the washer door and remove any clothing or items from the washer. 2. Check if there are any foreign substances on the grey seal/ gasket between the lid and the drum. To check this, turn the seal/gasket out. seal/gasket 3. If there are any foreign substances, remove them. 4. If you find stained areas, wipe them down using the procedure below: a) Carefully combine ¾ cup (177 mL) of liquid chlorine bleach with 1 gal. (3.8 L) of warm tap water.
Self clean+ CAUTION • • • 04 maintaining your washer Self Clean+ is a self-cleaning cycle that removes mold that may occur inside the washing machine. 1. Press the Power button. 2. Press the Self Clean+ button. • Once the Self Clean+ button is pressed, the only function that can be set is Delay End. 3. Press the Start/Pause button. • When you press the Start/Pause button, Self Clean+ begins. Using Self Clean+, you can clean the drum without using a cleansing agent.
troubleshooting Check these solutions if your washer… PROBLEM SOLUTION will not start. • • • • • • • has no water or not enough water. • • • • • Make sure the door is firmly closed. Make sure your washer is plugged in. Make sure the water source faucets are open. Make sure to press the Start/Pause Button to start your washer. Make sure the Child Lock is not activated. See page 24. Before your washer starts to fill, it will make a series of clicking noises to check the door lock and do a quick drain.
PROBLEM SOLUTION fills with the wrong temperature water. • • • • • • door locked or will not open. • • • does not drain and/or spin. • • • • Press the Start/Pause Button to stop your washer. Your washer door will remain locked during the heating portion of the Sanitize Cycle. It may take a few moments for the door lock mechanism to disengage. Check the fuse or reset the circuit breaker. Straighten the drain hose. Eliminate kinks in the hose. If there is a drain restriction, call for service.
troubleshooting Information codes The washer may display information codes to help you better understand what is occurring with your washer. ERROR CODE UE MEANING & SOLUTION Unbalanced load prevented your washer from spinning. Redistribute the load, press the Start/Pause button. dE The door is open when the washer is running. Close the door tightly and restart the cycle. If the code reappears, call customer service. dE1 Your washer failed to lock or unlock the door.
Error Image MEANING & SOLUTION A temperature sensor problem. Restart the cycle. If the code reappears, call customer service. 3E A motor problem. Restart the cycle. If the code reappears, call customer service. 9E1/9E2 High/Low voltage detected. Restart the cycle. If the code reappears, call customer service. AE A Communication error between the SUB(Sensor) PBA and the MAIN PBA Call customer service. 8E A MEMS sensor problem. Call customer service.
appendix Fabric care chart The following symbols provide garment care direction. The Clothing care labels include symbols for washing, bleaching, drying and ironing, or dry cleaning when necessary. The use of symbols ensures consistency among garment manufacturers of domestic and imported items. Follow care label directions to maximize garment life and reduce laundering problems.
Cycle chart Use this chart to set the best cycle and option for you laundry. Model: WF56H9100A* ( • : factory setting , • : selectable ) Functions Temp.
appendix Helping the environment • • • • Your washer is manufactured from recyclable materials. If you decide to dispose of it, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the door so that animals and small children cannot get trapped inside the appliance. Do not exceed the detergent quantities recommended in the detergent manufacturers’ instructions.
warranty (U.S.A) SAMSUNG WASHER LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS AMERICA, INC.
EXCEPT AS SET FORTH HEREIN, THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER EXPRESS OR IMPLIED, AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. NO WARRANTY OR GUARANTEE GIVEN BY ANY PERSON, FIRM, OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG.
warranty(CANADA) SAMSUNG WASHER LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS CANADA, INC.
EXCEPT AS SET FORTH HEREIN, THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER EXPRESS OR IMPLIED, AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. NO WARRANTY OR GUARANTEE GIVEN BY ANY PERSON, FIRM, OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG.
memo (USER)WF56H9100-03404A_EN.
QUESTIONS OR COMMENTS? Country CALL OR VISIT US ONLINE AT U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com/us MEXICO 01-800-SAMSUNG (726-7864) www.samsung.com 1-800-SAMSUNG (726-7864) www.samsung.com/ca (English) www.samsung.com/ca_fr (French) CANADA Visits by a Service Engineer to explain functions, maintenance or installation is not covered by warranty. Please contact your Samsung call agent for help with any of these issues. Code No. DC68-03404A_EN (USER)WF56H9100-03404A_EN.