Washing Machine User manual WA23A8377** Untitled-1 1 2021-12-14 11:39:34
Contents English Safety information 4 What you need to know about the safety instructions Important safety symbols Important safety precautions Critical installation warnings Installation cautions Critical usage warnings Usage cautions Critical cleaning warnings 4 4 5 6 7 8 9 9 Installation 10 What’s included Installation requirements Step-by-step installation 10 11 12 Before you start 19 Detergent guidelines Smart Check Laundry guidelines 19 21 22 Operations 27 Control panel Simple steps to
48 Specification sheet 48 English Untitled-1 3 2021-12-14 English Specification 3 11:39:34
Safety information English Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features. What you need to know about the safety instructions Please read this manual thoroughly to ensure that you know how to safely and efficiently operate the extensive features and functions of your new appliance.
Important safety precautions English WARNING To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following: 1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. 2.
Safety information English 6. For washing machines having ventilation openings in the base, the installation instructions shall state that the openings must not be obstructed by a carpet. 7. For use in Europe: Children of less than 3 years should be kept away unless continuously supervised. 8.
English • Ensure that the power voltage, frequency, and current are the same as those of the product specifications. Failure to do so may result in electric shock or fire. Plug the power plug into the wall socket firmly. Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis. • Unplug the power plug and clean it with a dry cloth. • Failure to do so may result in electric shock or fire.
Safety information Critical usage warnings English WARNING If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest Samsung Customer Service. • Do not touch the power plug with wet hands. • Failure to do so may result in electric shock. If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest service center. • Failure to do so may result in electric shock or fire.
English Do not use the water to exceed 50 °C when using the hot water in your washing machine. Plastic parts may be deformed or damaged, and this may result in electric shock or fire. Usage cautions CAUTION When the washing machine is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the power plug and clean the washing machine using a damp, soft cloth. • Failure to do so may result in discoloration, deformation, damage, or rust.
Installation Follow these instructions carefully to ensure proper installation of the washing machine and to prevent accidents when doing laundry. English What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer.
NOTE English • Lid: Make sure to keep the lid closed while the washing machine is operating. • Filter: This collects lint that builds up from the laundry being washed. • Levelling feet: Adjust the feet to level the washing machine on a flat floor. Installation requirements Electrical supply and grounding WARNING • • • • • AC 220-240 V / 50 Hz fuse or circuit breaker is required. Use an individual branch circuit specific to the washing machine. Do NOT use an extension cord.
Installation Step-by-step installation English STEP 1 Select a location Location requirements: • • • • • Solid, level surface without carpeting or flooring that may obstruct ventilation Away from direct sunlight Adequate room for ventilation and wiring The ambient temperature is always higher than the freezing point (0 ˚C) Away from a heat source Anti-rat panel (applicable models only) The washing machine comes with the Anti-rat panel that protects small animals such as rats from entering the machine.
STEP 2 Levelling your washing machine English See if the washing machine is level by checking the position of the tub: 1. Slide the washing machine into position. 2. Open the lid of the washing machine, and pour the water into the tub to just below the pulsator level. 3. If the washing machine is level, the pulsator (A) is positioned at the centre of the washing machine as shown in the figure. A 4.
Installation STEP 3 Connect the water hose English Connect the water hose to the water tap. 1. Remove the adaptor (A) from the water hose (B). A B 2. Use a Phillips screwdriver to loosen four screws on the adaptor. 3. Hold the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*). C 4. Insert the adaptor into the water tap, and tighten the screws while lifting up the adaptor. 5. Turn part (C) in the arrow direction to tighten it.
English 6. While holding down part (D), connect the water hose to the adaptor. Then, release part (D). The hose fits into the adaptor with a clicking sound. D 7. Connect the other end of the water hose to the inlet valve on the back of the washing machine. Turn the hose clockwise to tighten. 8. Open the water tap and check if there are any leaks around the connection areas. -- If there are water leaks, repeat the steps above.
Installation WARNING English Stop using the washing machine if there is a water leak, and contact a local Samsung service centre. Otherwise, this may cause electric shock. CAUTION Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, highpressure hose. NOTE • After connecting the water hose to the adaptor, check if it is connected properly by pulling the water hose downwards. • Use a standard type of water tap.
STEP 4 Position the drain hose English General type 1. Press and hold down the joint ring, and insert it into the drain hose. 2. Insert the drain hose into the drain outlet. Make sure to connect them firmly using the joint ring. The drain hose is extensible. Adjust the length of the drain hose as needed. CAUTION • Do not exceed 3 m (*) for the total length of extended hoses. • Do not let the drain hose run over doorsills that protrude 5 cm (**) or more from the floor.
Installation STEP 5 Power on English Plug the power cord into a wall socket featuring an AC 220-240 V / 50 Hz approved electrical outlet protected by a fuse or circuit breaker. Then, press POWER to turn on the washing machine. STEP 6 Running a test cycle Run a test cycle as follows to check if your washing machine is properly installed. 1. Load about 6 pounds of laundry into the tub. 2. Press POWER to turn on your washing machine. 3. Turn the Cycle Selector to RINSE+SPIN. 4.
Before you start Detergent guidelines English The washing machine provides a two-compartment dispenser for detergent and fabric softener. The bleach compartment is located on the left side of the tub. • Softener compartment (A): Add a recommended amount of fabric softener into the softener compartment. • Detergent compartment with Bubble Kit (B): Apply a recommended amount of detergent (liquid or powder) into the compartment.
Before you start English 4. Add a recommended amount of fabric softener into the softener compartment. 5. Add a recommended amount of non-chlorine bleach into the bleach compartment. NOTE Do not exceed the max line when applying the cleaning agents. CAUTION Do not pour undiluted liquid chlorine bleach directly onto the load or into the tub. This may cause fabric damage. NOTE • It is normal for a small amount of water to remain in the detergent compartments at the end of the cycle.
Smart Check English To enable this function, you must first download the Samsung Smart Washer app at the Play Store or the Apple Store, and install it on a mobile device featuring a camera function. The Smart Check function has been optimised for Galaxy & iPhone series (applicable models only). 1. Press and hold Wash Time + Rinse Times simultaneously for 3 seconds to enter the Smart Check mode. 2.
Before you start Laundry guidelines English Checkpoints • Check for stains or dirt. Apply a little detergent to a white towel. Rub the white towel and the dirty clothes together to transfer the dirt or colour to the white towel. • Before washing, pre-treat the sleeves, collars, dress hems, and pockets by brushing with detergent. • Wrinkle-processed clothes made of wool must be specially treated by tightening them with threads before washing. Remove the threads after washing and drying is complete.
STEP 1 Sort English Sort the laundry according to these criteria: • • • • Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon. Colour: Separate whites from colours. Size: Mixing different-sized items together in the tub improves the washing performance. Sensitivity: Follow the cloth-specific instructions on the care label of delicate items such as pure, new woollen items, curtains, and silk items.
Before you start STEP 3 Use a laundry net or wash certain items separately English • Brassieres (water washable) must be placed in a laundry net. Metal parts of the brassieres may break through and tear other laundry items. • Cashmilon, large volume garments, and lightweight clothes (lace-decorated clothes, lingerie, nylon stocking, and synthetic fabrics) may float on water during washing and cause problems to the machine. Use the laundry net or wash them separately.
STEP 4 Prewash (if necessary) English • To remove stains and dirt on collars, sleeves, hems, and pockets, apply detergent lightly and brush off. • Use powder or liquid detergents. Do not use soap, as this may remain on the tub after washing. • Prewash white socks, sleeves, and collars with a little detergent and a brush. CAUTION Make sure the laundry is inserted completely. • Any exposed part of the laundry may cause damage to the machine or the laundry itself, or a water leak.
Before you start STEP 6 Apply a proper detergent type English The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool), colour, wash temperature, and degree of soiling. Always use “low suds” laundry detergent, which is designed for automatic washing machines. CAUTION • Use an appropriate amount of detergent. Excess amounts of detergent do not produce much improvement in washing results but cause damage to the laundry due to deteriorated rinsing performance.
Operations Control panel 01 03 04 05 07 08 09 10 11 12 English 02 13 14 06 01 Cycle Selector Turn the dial to select a cycle. 02 Display Displays the current cycle information and estimated time remaining, or an information code if the washing machine needs to be checked. 03 Water Level Press to change the water level manually. 04 Wash Time Press to adjust the wash time between 9 to 50 minutes or press and hold to start wash cycle only.
Operations Press and hold to start an operation, or press to stop an operation temporarily. English 14 Hold to Start Simple steps to start 02 01 04 05 03 1. Press POWER to turn on the washing machine. 2. Turn the Cycle Selector to select a cycle. 3. Change the cycle settings (water level, wash time, rinse count, and/or spinning speed) as necessary. 4. To add an option such as Delay End, press the corresponding button. 5. Press and hold Hold to Start. To change the cycle during operation 1.
Description Max load (kg) BABY CARE • Featuring a extra rinses to help remove the remaining detergent effectively. 16.0 QUICK WASH • For lightly soiled items that you want to finish washing quickly. 4.0 DELICATES • For sheer fabrics, bras, lingerie, silks, and other handwashonly fabrics. For best results, use liquid detergent. 2.0 40°C STAIN WASH • Heats the supplied water up to a custom temperature of 40 °C and uses the water to clean heavily soiled or stubborn items in an effective way.
Operations Special features English Child Lock The Child Lock function locks the washing machine door to prevent children from climbing into and suffocating inside the tub. Activating the Child Lock function Press and hold Water Level and Wash Time simultaneously for approximately 3 seconds. • When you activate the Child Lock function, the Child Lock indicator blinks. Using the Child Lock function If the lid is opened when the Child Lock function is on, “dC” is displayed and an alarm sounds.
Deactivating the Child Lock function English Press and hold both Water Level and Wash Time simultaneously for approximately 3 seconds. • When you deactivate the Child Lock function, the Child Lock indicator is turned off. • The Child Lock function prevents children or the infirm from accidently operating the washing machine and injuring themselves. WARNING If a child enters the washing machine, the child may become trapped and suffocate.
Operations Speed Spray English Use this function to shorten the wash cycle while saving energy and water consumption. This function is only available in the NORMAL cycle. 1. Press POWER to turn on the washing machine. 2. Turn the Cycle Selector to NORMAL. 3. Press Speed Spray. -- You can set the Rinse Times option if necessary. 4. Press Hold to Start. -- The washing machine starts to detect the laundry weight. The pulsator and the tub rotate during this process.
SmartThings English Wi-Fi connection On your smartphone, go to Settings and turn on the wireless connection and select an AP (Access Point). • This appliance supports the Wi-Fi 2.4 GHz protocols. Download On an app market (Google Play Store, Apple App Store, Samsung Galaxy Apps), find the SmartThings app with a search term of “SmartThings”. Download and install the app on your device. NOTE The app is subject to change without notice for improved performance.
Operations Open Source Announcement English The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by contacting our support team via http://opensource.samsung.com It is also possible to obtain the complete corresponding source code in a physical medium such as a CDROM; a minimal charge will be required. The following URL http://opensource.samsung.
Maintenance Cleaning English Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Exterior • Use a soft cloth to wipe up all detergent, bleach, or other spills as they occur. • Clean the control panel with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray cleaners directly on the panels. Eco tub clean Regularly run this cycle to clean the tub and to remove bacteria from it. 1. Makes sure the tub is completely empty. 2.
Maintenance Eco tub clean reminder English • The ECO TUB CLEAN indicator reminds you of cleaning the tub when necessary. If you happen to see the indicator blinking after washing is complete, remove the laundry and run the ECO TUB CLEAN cycle. • You can ignore this reminder and continue to run cycles normally because this is not a system failure. However, the reminder remains active for 6 consecutive cycles immediately after each cycle is complete.
Filter English 1. Press down the upper area of the filter case to remove. 2. Unlock the cover, and clean the filter with running water and a brush.
Maintenance English 3. When cleaning is complete, close the cover and reinsert the filter case to the original position. You will hear a clicking sound when the filter case fits in. Mesh filter 1. Use pliers to pull out the mesh filter from inside the water inlet as shown. 2. Use a soft brush to clean the mesh filter with running water. 3. Reinsert the filter. Make sure it is tightened against water leaks.
Detergent drawer English 1. Fully pull out the detergent drawer. 2. To remove, pull the detergent drawer while pushing the ends of each side. 3. Remove the Bubble Kit (A) from the compartments. Rinse the Bubble Kit (A) and the drawer in warm water and clean with a soft brush. 4. Clean the drawer opening thoroughly with a small, non-metallic brush.
Maintenance English A B 5. Return the Bubble Kit (A) to the detergent compartment. Replace the drawer by placing the drawer rail (A) on the compartment rail (B) while tilting the drawer downward. 6. Fully push the drawer back to close.
Troubleshooting Checkpoints English If you encounter a problem with the washing machine, first check the table below and try the suggestions. Problem Does not turn on. Does not start. Action • Make sure you use rated power for the product. • Make sure the power cord is completely plugged in. • Check the fuse or reset the circuit breaker. • • • • • Make sure the door is closed. Make sure the water taps are open. Make sure to press or tap Hold to Start to start the washing machine.
Troubleshooting Problem Action English Vibrates excessively or makes noise. • Make sure the washing machine is set on a level floor. If the floor is not level, use the levelling feet to adjust the washing machine. • Make sure the washing machine is not contacting any other object. • Make sure the laundry load is balanced. • Make sure the laundry is spread evenly in the washing machine. Spread out the laundry evenly and start again. • Make sure the space around the washing machine is free of objects.
Problem Action Door (Lid) locked or will not open. • While the washing machine is operating, press or tap Hold to Start to stop the washing machine. It may take a few moments for the door lock mechanism to disengage. • • • • Does not drain and/or spin. • • • • Load is wet at the end of the cycle. Check the fuse or reset the circuit breaker. Make sure the electrical voltage is normal. Make sure the washing machine is plugged in. Make sure the drain hose is pointed downward.
Troubleshooting Problem Action English Leaks water. • Make sure all hose connections are tight. • Make sure the water supply hose's rubber packing is in the correct position. Screw tightly again. • Make sure the end of the drain hose is correctly inserted and secured to the drain system. • Avoid overloading. • Use high efficiency (HE) detergent to prevent oversudsing. • Make sure the water supply hose is not kinked. • If the water supply is too strong, water may leak. Close the water tap a little.
Information codes English If the washing machine fails to operate, you may see an information code on the display. Check the table below and try the suggestions. Code Action The Water Level sensor is not working properly. 1C • Check Water Level Sensor wire harness. • If the information code remains, contact a customer service centre. NOTE When the washing machine displays “1C”, the washing machine drains for 3 minutes and the POWER button is inoperative during this time. Check the motor for operation.
Troubleshooting Code Action English The electronic control needs to be checked (Over Voltage Error). 9C1 • Check the PCB and wire harness. • Check if power is supplied properly. • If the information code remains, contact a customer service centre. Low voltage detected. 9C2 • Check if the power cord is plugged in. • If the information code remains, contact a customer service centre. Inverter Communication problem. AC6 • Check the Inverter PCB and wire harness.
Code Action English Spinning does not work. Ub • Make sure laundry is spread out evenly. • Make sure the washing machine is on a flat, stable surface. • Redistribute the load. If only one item of clothing needs washing, such as a bathrobe or pair of jeans, the final spin result might be unsatisfactory, and an “Ub” check message will be shown in the display. If any information code keeps appearing on the screen, contact a local Samsung service centre.
Specification Specification sheet English Top loading washing machine Type WA23A8377** Capacity (kg) Power consumption (W) 23.0 AC 220-240 V / 50 Hz Dimensions (mm) 1400-1650 W700 x D748 x H1131 Net weight (kg) 61.0 Water pressure (MPa (kg·f/cm )) 0.05 - 0.78 (0.5 - 8.0) Spin speed (rpm) 700 2 NOTE • Asterisk (*) means variant model and can be varied (0-9) or (A-Z). • The design and specifications are subject to change without notice for quality improvement purposes.
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