Washing Machine User manual WA13M8700** WA8700K(HEATER)_03520W-00_EN.
Contents Contents Safety information 3 What you need to know about the safety instructions Important safety symbols Important safety precautions 3 3 4 Installation 10 What’s included Installation requirements Step-by-step installation 10 12 13 Before you start 21 Prewash (Water Jet & Built-in sink) Detergent guidelines Smart Check Laundry guidelines 21 22 24 25 Operations 29 Control panel Simple steps to start Auto cycles Special features 29 30 31 32 Maintenance 34 Cleaning 34 Troubles
Safety information Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features.
Safety information Safety information These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarize yourself with its operation and exercise care when using it.
Safety information 5. The new hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused. 6. For washing machines having ventilation openings in the base, the installation instructions shall state that the openings must not be obstructed by a carpet. 7. For use in Europe: Children of less than 3 years should be kept away unless continuously supervised. 8.
Safety information Safety information Critical installation warnings WARNING The installation of this appliance must be performed by a qualified technician or service company. • Failure to do so may result in electric shock, fire, an explosion, problems with the product, or injury. Plug the power cord into a wall socket that meets local electrical specifications. Use the socket for this appliance only, and do not use an extension cord.
Safety information Do not pull or excessively bend the power cord. Do not twist or tie the power cord. Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance. • This may result in electric shock or fire. This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are accessible.
Safety information Safety information Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or other inflammable or explosive substances. • This may result in electric shock, fire, or an explosion. Do not touch the power plug with wet hands. • This may result in electric shock. Do not insert your hand or a metal object under the washing machine while an operation is in progress. • This may result in injury.
Safety information Usage cautions CAUTION When the washing machine is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the power plug and clean the washing machine using a damp, soft cloth. • Failure to do so may result in discoloration, deformation, damage, or rust. The product you have purchased is designed for domestic use only. Using the product for business purposes qualifies as a product misuse.
Installation Follow these instructions carefully to ensure proper installation of the washing machine and to prevent accidents when doing laundry. What’s included Installation Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer center or the retailer. 01 02 03 04 09 10 05 11 MAX 06 MAX 12 13 07 08 10 English WA8700K(HEATER)_03520W-00_EN.
01 Drain hose 02 Hose guide* 03 Door 04 Built-in sink 05 Water Jet 06 Magic filter 07 Tub 08 Levelling feet 09 Water hose (Hot) 10 Water hose (Cold) 11 Control panel 12 Detergent drawer 13 Power cord Installation NOTE • • • • Availability of parts with an asterisk (*) depends on your model. Door: Make sure to keep the door closed while the washing machine is operating. Lint filter: This collects lint that builds up from the laundry being washed.
Installation Installation requirements Electrical supply and grounding WARNING • Installation • • • • AC 220-240 V / 50 Hz fuse or circuit breaker is required. Use an individual branch circuit specific to the washing machine. Do NOT use an extension cord. Use only the power cord that comes with the washing machine. Do NOT connect the ground wire to plastic plumbing, gas lines, or hot water pipes. Drain • • Make sure the drain hose is not clogged. We recommend a standpipe in height of 90-100 cm.
Step-by-step installation STEP 1 Select a location Installation Location requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for ventilation and wiring • The ambient temperature is always higher than the freezing point (0 ˚C) • Away from a heat source STEP 2 Leveling your washer See if the washer is level by checking the position of the tub: A 1. Slide the washer into position. 2.
Installation 4. If the washer is not level, level your washer by turning the leveling feet clockwise or counterclockwise as necessary. NOTE Installation Turn the leveling feet clockwise (B) to lower the washer, and counterclockwise (C) to raise the washer. B C STEP 3 Connect the water hose Connect the water hose to the water tap. A 1. Remove the adaptor (A) from the water hose (B). B 14 English WA8700K(HEATER)_03520W-00_EN.
2. Use a Philips screwdriver to loosen four screws on the adaptor. Installation 3. Hold the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*). C 4. Insert the adaptor into the water tap, and tighten the screws while lifting up the adaptor. 5. Turn part (C) in the arrow direction to tighten it. C 6. While holding down part (D), connect the water hose to the adaptor. Then, release part (D). The hose fits into the adaptor with a clicking sound.
Installation 7. Connect the other end of the water hose to the inlet valve on the back of the washing machine. Turn the hose clockwise to tighten. Installation 8. Open the water tap and check if there are any leaks around the connection areas. • If there are water leaks, repeat the steps above. • If using a screw type of water tap, connect the water hose to the water tap as shown. WARNING Stop using the washing machine if there is a water leak, and contact a local Samsung service center.
NOTE • • After connecting the water hose to the adaptor, check if it is connected properly by pulling the water hose downwards. Use a standard type of water tap. If the tap is square-shaped or too big, remove the spacer ring before inserting the tap into the adaptor. Installation For models with an additional hot water inlet: 1. Connect the red end of the hot water hose to the hot water inlet on the back of the machine. 2. Connect the other end of the hot water hose to the hot water tap.
Installation Pump type (Applicable models only) A 1. Open the hose cap (A), and insert the drain hose. Tighten the drain hose using the joint ring. NOTE • Installation • The position (side or rear) of the drain outlet depends on the model. Availability of the hose cap depends on the model. 2. Connect the other end of the drain hose to a standpipe or basin that is positioned 90-100 cm (*) from the floor. WARNING Make sure the end of the drain hose is not submerged by water.
CAUTION • • Installation • Do not exceed 3 m (*) for the total length of extended hoses. Do not let the drain hose run over doorsills that protrude 5 cm (**) or more from the floor. Do not run the drain hose under the bottom of the machine. STEP 5 Power on Plug the power cord into a wall socket featuring an AC 220-240 V / 50 Hz approved electrical outlet protected by a fuse or circuit breaker. Then, press Power to turn on the washing machine. English 19 WA8700K(HEATER)_03520W-00_EN.
Installation STEP 6 Running a test cycle Run a test cycle as follows to check if your washer is properly installed. Installation 1. 2. 3. 4. 5. Load about 6 pounds of laundry into the tub. Press Power to turn on your washer. Press Rinse+Spin on the Cycle panel. Press and hold START/PAUSE to start the test cycle. The washer should not rock or vibrate excessively when water is supplied or when washing or spinning, and should drain well during the spin cycle.
Before you start Prewash (Water Jet & Built-in sink) Water Jet and Built-in sink help you hand-wash before the washing machine starts operation. Water Jet is available only when the door is open and the water level set to less than High. For prewashing, use the Built-in sink that is designed for hand-washing. CAUTION • • Do not excessively use Water Jet. Excessive use of Water Jet increases water consumption. Gently run water into the tub. Otherwise, water may overflow. Before you start 1.
Before you start Detergent guidelines The washing machine provides a two-compartment dispenser for detergent and fabric softener. The bleach compartment is located on the left side of the tub. • A B • Before you start C • Softener compartment (A): Add a recommended amount of fabric softener into the softener compartment. Liquid detergent compartment (B): Apply a recommended amount of liquid detergent into the compartment. To use powdered detergent, remove the liquid detergent compartment.
To apply detergents 1. Open the door. 2. Locate the detergent drawer, and slide it open. 3. Apply liquid detergent into the liquid detergent compartment. NOTE For powder detergent, remove the liquid detergent compartment. Before you start 4. Add a recommended amount of fabric softener into the softener compartment. 5. Add a recommended amount of non-chlorine bleach into the bleach compartment. NOTE • MAX • Do not exceed the max line when applying the cleaning agents.
Before you start Smart Check To enable this function, you must first download the Samsung Smart Washer app at the Play Store or the Apple Store, and install it on a mobile device featuring a camera function. The Smart Check function has been optimized for Galaxy & iPhone series (applicable models only). Before you start 1. Press and hold Rinse Times + Spin Speed simultaneously for 3 seconds to enter the Smart Check mode. 2.
Laundry guidelines Checkpoints • • • Check for stains or dirt. Apply a little detergent to a white towel. Rub the white towel and the dirty clothes together to transfer the dirt or color to the white towel. Before washing, pre-treat the sleeves, collars, dress hems, and pockets by brushing with detergent. Wrinkle-processed clothes made of wool must be specially treated by tightening them with threads before washing. Remove the threads after washing and drying is complete.
Before you start STEP 1 Sort Sort the laundry according to these criteria: • • • • Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon. Color: Separate whites from colors. Size: Mixing different-sized items together in the tub improves the washing performance. Sensitivity: Follow the cloth-specific instructions on the care label of delicate items such as pure, new woollen items, curtains, and silk items.
CAUTION Make sure to soak inflatable items (such as blankets, and cotton-filled or microfibre quilets) in water before you run a cycle. • Inflatable items may cause damage to the laundry or the machine during the wash or drying process. • Regardless of the size, blankets or quilts are safer and cleaner to wash one item at a time. Two different-sized blankets in the same load may compromise the drying performance due to unbalanced loads.
Before you start STEP 5 Determine the load capacity Make sure the laundry does not exceed the plastic area (A) in the figure on page 27. Otherwise, it may cause the washing machine to not wash properly or cause damage to the machine or the laundry itself, or a water leak. NOTE When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be reduced. For bedding or bedding covers, the recommended load capacity is 3.5kg or less.
Operations Control panel 01 11 02 07 08 09 10 12 03 04 05 06 Press to select a cycle. 02 Display Displays the current cycle information and estimated time remaining, or an information code if the washing machine needs to be checked. 03 Water Level Press to change the water level manually. 04 Wash Time Press to adjust the wash time between 6 to 50 minutes or press and hold to start wash cycle only.
Operations 11 POWER Press to turn on/off the washing machine. 12 START/PAUSE Press and hold to start an operation, or press to stop an operation temporarily. Simple steps to start 01 02 04 05 03 Operations 1. Press POWER to turn on the washing machine. 2. Select a cycle in the cycle panel. 3. Change the cycle settings (water level, wash time, rinse count, and/or spinning speed) as necessary. 4. To add an option such as Delay End and Soak, press the corresponding button. 5.
Auto cycles Cycle Description For most fabrics including cottons, linens, and normally soiled items. • For sturdy, colorfast fabrics and heavily soiled items. • Heats the supplied water up to a custom temperature of 40 °C and uses the water to clean heavily soiled or stubborn items in an effective way. • Heats the supplied water up to a custom temperature of 60 °C and uses the water to clean heavily soiled or stubborn items in an effective way.
Operations Cycle Description • TUB CLEAN • Select this to clean the tub. The powerful spinning force removes impurities and bad odors from inside the tub. reminds you that it is time to clean the tub A blinking using Tub Clean. For details, see the Cleaning section in this manual. Special features Child Lock Child Lock is designed to prevent accidents by children or infants, such as drowning. Operations 1. Press Power. 2.
WARNING If you open the door with the Child Lock enabled, the machine starts forced draining to prevent accidents such as drowning. NOTE The Child Lock remains active after you power off the machine. You cannot deactivate the Child Lock as long as the “CL” code appears on the display. But, you can deactivate when the dC code appears by holding down two buttons simultaneously. Delay End You can set the washing machine to finish a cycle later. The hour displayed indicates the time the wash will finish. 1.
Maintenance Cleaning Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Exterior • • Use a soft cloth to wipe up all detergent, bleach, or other spills as they occur. Clean the control panel with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray cleaners directly on the panels. Tub Clean Regularly run this cycle to clean the tub and to remove bacteria from it. 1. 2. 3. 4. Makes sure the tub is completely empty.
Magic filter 1. Press down the upper area of the filter case to remove. 2. Unlock the cover, and clean the filter with running water and a brush. Maintenance 3. When cleaning is complete, close the cover and reinsert the filter case to the original position. You will hear a clicking sound when the filter case fits in. English 35 WA8700K(HEATER)_03520W-00_EN.
Maintenance Pump filter (applicable models only) 1. Put a floor-cloth or towel under the Pump filter. Turn the filter knob anticlockwise to remove. 2. Clean the filter with running water and a soft brush. 3. Reinsert the filter, and turn clockwise until it locks into position. Maintenance 36 English WA8700K(HEATER)_03520W-00_EN.
Mesh filter 1. Use pliers to pull out the mesh filter from inside the water inlet as shown. 2. Use a soft brush to clean the mesh filter with running water. 3. Reinsert the filter. Make sure it is tightened against water leaks. Maintenance English 37 WA8700K(HEATER)_03520W-00_EN.
Maintenance Detergent drawer 1. Fully pull out the detergent drawer. 2. To remove, pull the detergent drawer while pushing the ends of each side. Maintenance 3. Remove the inserts from the compartments. Rinse the inserts and the drawer in warm water and clean with a soft brush. 38 English WA8700K(HEATER)_03520W-00_EN.
4. Clean the drawer opening thoroughly with a small, non-metallic brush. A B 5. Return the insert to the proper compartments. Replace the drawer by placing the drawer rail (A) on the compartment rail (B) while tilting the drawer downward. 6. Fully push the drawer back to close. Maintenance English 39 WA8700K(HEATER)_03520W-00_EN.
Troubleshooting Checkpoints If you encounter a problem with the washing machine, first check the table below and try the suggestions. Problem Does not turn on. Action • • • Make sure you use rated power for the product. Make sure the power cord is completely plugged in. Check the fuse or reset the circuit breaker. • • • Make sure the door is closed. Make sure the water taps are open. Make sure to press or tap START/PAUSE to start the washing machine. Make sure Child Lock is not activated.
Problem Action • • Vibrates excessively or makes noise. • • • • • • • • • Stops. • • • The Tub Clean alarm does not turn off. Plug the power cord into a live electrical outlet. Check the fuse or reset the circuit breaker. Close the door, and press or tap START/PAUSE to start the washing machine. For your safety, the washing machine will not spin unless the door is closed. Before the washing machine starts to fill, it will make a series of clicking noises to check the door lock and does a quick drain.
Troubleshooting Problem Action • • • • Fills with the wrong temperature water. • • • Door (Lid) locked or will not open. • • • • • Does not drain and/ or spin. Troubleshooting • • • • • Load is wet at the end of the cycle. • • Fully open both water taps. Make sure the temperature selection is correct. Make sure the hoses are connected to the correct water taps. Flush water lines. Disconnect the hoses and clean the screens. The hose filter screens may be clogged.
Problem Action • • • Leaks water. • • • • • Excessive suds. • • • • The spin basket or drain/supply hose is frozen. • • • • • • Use high efficiency (HE) detergent to prevent oversudsing. Reduce the detergent amount for soft water, small loads, or lightly soiled loads. Non-HE detergent is not recommended. Use warm water to disconnect the water supply hose and drain hose. Soak them in warm water. Fill the spin basket with warm water, and then wait for about 10 minutes.
Troubleshooting Information codes If the washing machine fails to operate, you may see an information code on the display. Check the table below and try the suggestions. Code 1C Action The WaterLevel sensor is not working properly. • Check WaterLevel Sensor wire harness. • If the information code remains, contact a customer service center. NOTE When the washing machine displays “1C”, the washing machine drains for 3 minutes and the POWER button is inoperative during this time.
Code Action 5C Water is not draining. • Make sure the drain hose is not frozen or clogged. • Make sure the drain hose is positioned correctly, depending on the connection type. • Clean the debris filter as it may be clogged. • Make sure the drain hose is straightened all the way to the drain system. • If the information code remains, contact a customer service center. 9C1 The electronic control needs to be checked (Over Voltage Error). • Check the PCB and wire harness.
Troubleshooting Code LC Action Check the drain hose. • Make sure the end of the drain hose is placed on the floor. • Make sure the drain hose is not clogged. • If the information code remains, contact a customer service center. NOTE When the washing machine displays “LC”, the washing machine drains for 3 minutes and the POWER button is inoperative during this time. PC When position of the clutch can't be detected. • If the information code remains, contact a customer service center.
Specifications Specification sheet Type Top loading washing machine WA13M8700** Capacity (kg) 13.0 Power consumption (W) 1400 - 1650 Dimensions (mm) W 686 x D 744 x H 1077 Net weight (kg) 65.0 Water pressure (MPa (kg·f/cm2)) 0.05 - 0.78 (0.5 - 8.0) Spin speed (rpm) 800 NOTE • • Asterisk (*) means variant model and can be varied (0-9) or (A-Z). The design and specifications are subject to change without notice for quality improvement purposes.
QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT AUSTRALIA 1300 362 603 www.samsung.com/au/support DC68-03520W-00 WA8700K(HEATER)_03520W-00_EN.
