E-MANUAL Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com Model__________________Serial No.__________________ To directly go to the page that provides instructions on how to use the manual for visually impaired users, select the Learn the Menu Screen link below.
Contents Quick Guides Connecting a Computer 20 Using Smart Hub Updating the TV’s Software 8 Updating the TV’s software to the latest version 8 Updating the TV automatically Getting Support 9 Getting support through Remote Management 10 Finding the contact information for service 10 Requesting service Connections Connection Guide Connecting an Antenna Connecting through the HDMI port ― Screen sharing (HDMI) Connecting Your Mobile Device 21 Connecting to the TV via the SmartThings app 22 Bidi
Smart Features TV Viewing Smart Hub Viewing Broadcast Information at a Glance 34 Displaying the Home Screen 37 Launching Smart Hub automatically 38 Launching the last used app automatically 38 Testing Smart Hub connections 38 Resetting Smart Hub Using a Samsung account 38 Creating and managing your Samsung account 39 Signing in to a Samsung account Using the APPS Service 42 Installing and running an app 43 Managing purchased or installed apps 44 Rating apps Using the Gallery App Usin
Picture and Sound Adjusting the Picture Quality Using Other Functions 74 Running the accessibility functions 75 Running Accessibility Shortcuts 63 Choosing a picture mode 75 Enabling voice guides for the visually impaired 64 Configuring advanced picture settings 75 Enabling audio for the video description function 76 White text on black background (high contrast) 76 Enlarging the font (for the visually impaired) 76 Learning about the remote control (for the visually impaired) 77 Learning
Precautions and Notes Accessibility Guidance Read Before Using APPS Learn the Menu Screen Read Before Using the Internet Function Using the accessibility menu 93 Read before setting up a wireless Internet connection Read Before Playing Photo, Video, or Music Files 94 Limitations to the use of photo, video, and music files 95 Supported external subtitles 95 Supported internal subtitles 96 Supported image formats and resolutions 96 Supported music formats and codecs 97 Supported video codec
Quick Guides You can learn quickly how to run and use the frequently used functions. Using Smart Hub Connect to Smart Hub for apps, games, movies, and more. Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen. Sources TV HDMI 1 HDMI 2 USB 1 USB 2 Connection Guide Source "" The image on your TV may differ from the image above depending on the model and geographical area.
3 Source You can select an external device connected to the TV. "" For more information, refer to "Switching between external devices connected to the TV." 4 Search You can search data for channels, programs, movie titles, and apps from Smart Hub. "" To use this feature, the TV must be connected to the Internet. 5 APPS You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding apps on your TV.
Updating the TV’s Software View your TV's software version and update it if necessary. Settings Support Software Update Try Now Updating the TV’s software to the latest version [[ DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after completing the software update. Video and audio settings will be reset to their defaults after a software update.
Getting Support Get help directly from Samsung if you have a problem with your TV. Getting support through Remote Management Settings Support Remote Management Try Now After consenting to our service agreement, you can use Remote Management to access Remote Support and have a Samsung service technician diagnose your TV, correct problems, and update your TV's software remotely via the web. You can also turn Remote Management on and off.
Finding the contact information for service Settings Support About This TV Try Now You can view the address of the Samsung website, the call center phone number, your TV's model number, your TV's software version, Open Source License and other information you may need to get service support from a Samsung call agent or the Samsung website. "" You can also view information by scanning the QR code of your TV.
Connections You can watch live broadcasts by connecting an antenna and antenna cable to your TV and can get access to the Internet by using a LAN cable or wireless router. Using various connectors, you can also connect external devices. Connection Guide You can view detailed information about external devices that can be connected to the TV. Source Connection Guide It shows you how to connect various external devices such as set-top boxes, game consoles, and PCs using pictures.
Connecting to the Internet You can get access to the Internet through your TV. Connecting to your Internet network Settings General Network Open Network Settings Try Now Connect to an available network. Establishing a wired Internet connection Settings General Network Open Network Settings Wired If you connect a LAN cable, the TV automatically accesses the Internet. LAN "" Use a CAT 7 (*STP type) cable for the connection.
Establishing a wireless Internet connection Settings General Network Open Network Settings Wireless Make sure that you have the wireless router's SSID (name) and password settings before attempting to connect, and then follow the directions on the screen. Wireless Connection Select your wireless network. Refresh "" The image on your TV may differ from the image above depending on the model and geographical area.
Resetting Your Network Settings General Network Reset Network Try Now Restore the network settings to the factory default. Turning on the TV with a mobile device Settings General Network Expert Settings Power On with Mobile You can turn on the TV with your mobile device when both of them are connected to the same network.
Checking the Internet connection set up over IPv6 Settings General Network Expert Settings IPv6 Status "" This function may not be supported depending on the model or geographical area. Changing the name of the TV on a network Settings General System Manager Device Name Try Now You can change the name of the TV on the network. Select User Input at the bottom of the list and change the name.
IP auto setting failed 1. Configure the settings in IP Settings. Settings –– General Network Network Status IP Settings 2. Make sure that the DHCP server is enabled on the router, and then unplug the router and plug it back in. 3. Reset the router if required. –– For wireless connection, enter the correct password if required. Unable to connect to the network 1. Check all IP Settings. Settings –– 2.
Connecting Video Devices Make the correct video connections between your TV and your external devices. Connecting with an HDMI cable HDMI IN Connecting with a component cable Connect the component cable to the component input connections of the TV and the component output connections of the device as shown in the image below.
Connecting with a composite (A/V) cable Connect the AV cable to the input connections of the TV and the AV output connections of the device as shown in the image below. If you are using the TV's AV input connectors, connect the device's video output to the TV using a Y connector. "" Connect AV (composite) equipment to AV In only. Do not connect to Component In.
Audio Input and Output Connections Make the correct audio connections between your TV and your external devices. "" For more information about how to select external speakers, refer to "Selecting speakers." Connecting with an HDMI (ARC) cable HDMI IN (ARC) Connecting with a digital audio (optical) cable DIGITAL AUDIO OUT (OPTICAL) Connecting through a wireless network You can connect the TV to a Samsung audio device that supports the Wi-Fi function through your wireless network.
Connecting a Computer Use the TV as a computer monitor or connect the TV to a computer via your network and access the computer's content. Connecting through the HDMI port ― Screen sharing (HDMI) HDMI IN DVI HDMI IN HDMI "" When you have connected a PC, go to Source, and then select the PC icon from the external device icon list. For more information about the port settings, refer to "Editing the name and icon of an external device.
Connecting Your Mobile Device Connect your mobile device to the TV on the same network to control the TV with the mobile device or enjoy the content of the mobile device on the TV. Use the SmartThings app on your mobile device to quickly and easily connect to the TV and control its main settings. In addition, you can remotely check and control the statuses of various devices such as Samsung smart devices, home appliances, and speakers registered to the server. "" Make sure that your TV supports SmartThings.
Bidirectionally mirroring your TV and mobile device using the SmartThings app Bidirectional mirroring refers to either outputting the screen and sound of a mobile device on a TV or outputting the screen and sound of a TV on a mobile device. You can use the SmartThings app to enjoy the screen and sound of the TV on your mobile device or to play the screen and sound of your mobile device on the TV. Start the SmartThings app on your mobile device. Tap your TV from the dashboard or device.
Managing Mobile Devices Settings ●● General External Device Manager Device Connect Manager Try Now Access Notification Set whether to display a notification when a mobile device attempts to connect to the TV. ●● Device List View, edit, or remove a list of mobile devices registered to the TV. Switching between external devices connected to the TV You can switch between TV programs and the content of external devices.
Editing the name and icon of an external device Source You can change the port name for a connected external device or add it to the Home Screen. Edit Information Add to Home Sources Source "" The image on your TV may differ from the image above depending on the model and geographical area. 1. Move the focus to a connected external device. 2. Press the up directional button. The following functions become available. "" Available functions may differ depending on the port type.
Using additional functions You can use the following features on the Source screen. ●● Connection Guide: Displays device connection instructions. Connection Notes When connecting an external device, note the following. "" The number of connectors and their names and locations may differ with the model. "" Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors and their names and locations may differ with the manufacturer.
Connection notes for audio devices ●● For better audio quality, it is a good idea to use an AV receiver. ●● If you connect an external audio device using an optical cable, the Sound Output setting is automatically changed to the connected device. However, to make this happen, you must turn on the external audio device before connecting the optical cable.
Connection notes for computers ●● For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported Resolutions)." ●● As long as file sharing is activated, unauthorized access may occur. When you do not need to access data, disable file sharing. ●● If you want to connect your PC and TV wirelessly, both of them must be connected to each other on the same network.
Peripherals Connect external devices such as a keyboard for ease of use. Using Anynet+ (HDMI-CEC) Control an external device connected via Anynet+ (HDMI-CEC) with the remote control. You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and that support Anynet+ (HDMI-CEC). Note that you can only set up and operate Anynet+ (HDMI-CEC) with the remote control.
Read before connecting an Anynet+ (HDMI-CEC) device "" Anynet+ (HDMI-CEC)-enabled devices must be connected to the TV with an HDMI cable. Note that some HDMI cables may not support Anynet+ (HDMI-CEC). "" Anynet+ cannot be used to control external devices that do not support HDMI-CEC. "" The TV remote control may not work under certain circumstances. If this occurs, set up the device as an Anynet+ (HDMICEC)-enabled device again.
Using the keyboard and mouse Button Description Directional keys Moves the focus Windows key Displays the TV settings Enter key Selects or runs a focused item ESC key Returns to the previous screen F1 / F2 / F3 / F4 key Color buttons ― F5 key Displays the Home Screen F6 key Displays the Source screen F7 key Displays the Channel List F8 key Mutes the sound F9 / F10 key Adjusts the volume F11 / F12 key Changes the channel Page Up / Page Down Scrolls a web page displayed by the Interne
Setting up the input devices Setting up the keyboard Settings Settings General External Device Manager Input Device Manager Keyboard Input Device Manager Mouse You can set up the keyboard with the following functions: ●● Keyboard Language ●● Keyboard Type Setting up the mouse Settings Settings General External Device Manager You can set up the mouse with the following functions: ●● Primary Button ●● Pointer Speed - 31 -
Entering Text using the On-Screen Virtual Keyboard Use the virtual keyboard to enter text on your TV. Recommended text Options Predict Next Character "" The image on your TV may differ from the image above depending on the model and geographical area. 1 Recommended text When you type a word you want to use as a search term, this function displays related suggestions from which you can choose one. 2 Options Select on the virtual keyboard screen.
Smart Features You can enjoy various apps with Smart Hub. Smart Hub View descriptions of Smart Hub's basic functions. From Smart Hub, you can use the Internet search function, install and use various apps, view photos and videos, or listen to music stored on external storage devices, and perform more functions. "" Some Smart Hub services are paid services. "" To use Smart Hub, the TV must be connected to the Internet.
Displaying the Home Screen Press the button. Sources TV HDMI 1 HDMI 2 USB 1 USB 2 Connection Guide Source "" The image on your TV may differ from the image above depending on the model and geographical area. On the Home Screen, you can easily run the apps you have used previously or frequently. The apps can also be moved or deleted from the screen. 1 Notification You can view a list of notifications for all events that occur on your TV.
2 Settings When the focus is moved to the icon, a list of quick settings icons appears above the top of the menu. You can quickly set frequently used functions by clicking the icons. ●● Picture Mode You can select the picture mode that provides the best viewing experience. To change the picture mode, press the Select button. To make fine adjustments, press the up directional button, and then select Picture Setup. ●● Sound Mode You can select a sound mode to optimize your listening experience.
3 Source You can select an external device connected to the TV. "" For more information, refer to "Switching between external devices connected to the TV." 4 Search You can search the apps or games in Smart Hub services. "" To use this feature, the TV must be connected to the Internet. 5 APPS You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding apps on your TV. "" To use this feature, the TV must be connected to the Internet.
Move Remove "" The image on your TV may differ from the image above depending on the model and geographical area. 7 Moving an item on the Home Screen Move the focus to the app you want to move, press the down directional button on the remote control, and then select Move. Move the app to the desired position by pressing the left or right directional button, and then press the Select button. The selected app is moved on the Home screen.
Launching the last used app automatically Settings General Smart Features Autorun Last App Try Now If Autorun Last App is set to On, the last used app is automatically run when you turn on the TV. You can also turn this function on or off: press the Select button at the current menu. "" This function may not be supported depending on the app.
Creating a new account Settings Account General System Manager Samsung Account (Add Account) Create To create a new Samsung account, follow the instructions on the screen. "" For more information about the terms, select View Details. "" To protect personal information, select Profile image selection and password entry (High security) in the field below the password entry bar. "" If you want the TV to log you into your account automatically whenever you turn on the TV, click Sign me in automatically.
Configure the sync Internet settings Settings Internet General System Manager Samsung Account My Account Sync Once you sign in to your Samsung account and configure the sync Internet settings, you can share the favorites that you registered on other devices. "" To configure the sync Internet settings, you must be logged in to your Samsung account. "" This function may not be supported depending on the model or geographical area.
Using the APPS Service Download and run various apps from Smart Hub. APPS You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding apps on your TV. "" To use this feature, the TV must be connected to the Internet. "" When Smart Hub is launched for the first time, the default apps are automatically installed. The default apps may differ depending on the geographical area.
Installing and running an app Installing an app 1. Move to the app you want to install, and then press the Select button. The detailed information screen appears. 2. Select Install. When the installation is complete, the Open menu appears. 3. Select Open to run the app immediately. "" You can view installed apps on the Settings screen. "" If the TV's internal memory is insufficient, you can install some specific apps on a USB device.
Managing purchased or installed apps Select Settings on APPS. You can manage installed apps. Settings Auto Update : ON Delete Add to Home Lock/Unlock Move Reinstall View Details "" The image on your TV may differ from the image above depending on the model and geographical area. 1 Removing an app 1. Select an app to delete. 2. Select Delete. The selected app is deleted. "" Ensure that the related app data is also removed when you remove an app. 2 Adding apps to the Home Screen 1.
3 Locking and unlocking apps 1. Select an app to lock or unlock. 2. Select Lock/Unlock. The selected app is locked or unlocked. "" To lock or unlock an app, enter the PIN. The default PIN is "0000." You can set the PIN in System Manager Settings General Change PIN. 4 Moving apps 1. Select an app to move. 2. Select Move. 3. Move the app to the desired location. 4. Press the Select button. The selected app is moved.
Using the Gallery App View photos and videos synchronized with the Samsung Cloud. Gallery Gallery View: Daily "" The image on your TV may differ from the image above depending on the model and geographical area. You can enjoy various content synchronized with a mobile device that supports the Samsung cloud. The available content types are photos, videos, stories, and other content shared through your groups. If you have shared content from your groups, you can access them in notifications.
Using the Universal Guide App Search for and enjoy content such as TV shows, dramas, movies, sports broadcasts, and music. Universal Guide For You TV Shows Movies Sports Music On Now "" The image on your TV may differ from the image above depending on the model and geographical area. Universal Guide is an app that allows you to search for and enjoy various content such as TV shows, dramas, movies, and music in one place.
Using the SmartThings App Monitor and configure the smart devices you have connected to the SmartThings service. SmartThings All Devices Set Your Scene Devices "" The image on your TV may differ from the image above depending on the model and geographical area. From your TV, you can monitor and configure smart devices you connected to the SmartThings service via the SmartThings app installed on them. You can receive notifications about the statuses of your smart devices.
3 Settings Turn notifications on or off for the connected smart devices. 4 Set Your Scene Create a custom mode to easily control multiple devices with a single command. 5 Device list View a list of the connected smart devices and their statuses. You can add a new device through the SmartThings app in your mobile phone. Please refer to the user guide of the SmartThings app for more details. Using the e-Manual Control and read the manual embedded in your TV.
Using the buttons in the e-Manual ●● ●● (Search): Select an item from the search results to load the corresponding page. (Index): Select a keyword to navigate to the relevant page. ●● (Recently Viewed Topics): Select a topic from the list of recently viewed topics. ●● (Try Now): Allows you to access the corresponding menu item and try out the feature right away. ●● (Link): Allows you to access the corresponding reference page. "" Some menu screens cannot be accessed from the e-Manual.
Playing pictures/video/music Play media content stored on your TV, USB devices, smartphones, cameras, PCs, etc. Source Connected Device Try Now Samsung USB Samsung USB Filter By : All Sort By : Title Options "" The image on your TV may differ from the image above depending on the model and geographical area. You can play media content saved on storage devices, such as USB devices, mobile devices, and cameras on the TV.
2 Sort By Sorts the content list by title or date. "" This function may not be supported depending on the type of external device. 3 Options Deletes or plays the selected media content in the media content list. When you select Refresh, the content list is reloaded. "" You can delete only the recorded content. To delete content, change the Filter By option to Recorded. Playing media content Playing multimedia content on a PC or mobile device 1. Select a device with media content in 2.
TV Viewing You can use convenient features while watching TV. Additionally, you can edit the channel list or create favorite channel lists. Viewing Broadcast Information at a Glance See an overview of each channel's program lineup. Using the guide Live TV Guide Try Now Guide Channel List Schedule Manager Live TV "" The image on your TV may differ from the image above depending on the model and geographical area.
To start Scheduled viewing, and other function for a program listed in the Guide, first move the cursor to it and then press and hold Select button on the remote control to use follows functions: ●● Schedule Viewing: You can schedule viewing of a broadcast scheduled program. "" ●● Cancel Scheduled Viewing: You can cancel scheduled viewings. "" ●● For more information about watching or Schedule Viewing, refer to "Setting Up a Schedule Viewing.
Setting Up a Schedule Viewing Configure the TV to show a specific channel or program at a specific time and date. "" The appears next to programs that have been configured for a scheduled viewing. "" To set up a scheduled viewing, you must first set the TV's clock ( Settings General System Manager Time Clock).
Using schedule viewing to view programs at a specified time on a specified date Live TV Schedule Manager Add Viewing To schedule a viewing, set the values for Antenna, Channel, Repeat, Date and Start Time of the broadcast program to view, and then select Save. "" Check the current time in Settings General System Manager Time Clock. "" This function may not be supported depending on the model or geographical area.
Using the Channel List Change the channel or check programs on other digital channels. Live TV Channel List Using the Channel List, you can change the channel or check programs on other digital channels while watching TV. Press the CH LIST button to view the Channel List. The Channel List screen contains the following icons: ●● : A favorite channel ●● : A locked channel.
Editing channels Edit the channels stored on your TV. Live TV Channel List All Channels Edit Channels The Edit Channels screen contains the following icons: ●● : A favorite channel ●● : A locked channel. Re-registering and deleting a channel Removing registered channels To remove a channel, select it from the Edit Channels screen, and then select Delete. Removed channels do not appear in the Channel List.
Using Program Rating Lock Settings Broadcasting Program Rating Lock Settings Try Now This function is useful for controlling what children watch on TV. Program Rating Lock Settings does not, however, block programs originating from external sources, such as Blu-ray players, DVD players, or USB files. Every time you access Program Rating Lock Settings, you must enter the security PIN. You must also enter this PIN to watch a blocked program. The default PIN is "0000.
Creating a Personal Favorites List Designate frequently watched channels as favorite channels. Favorite channels are highlighted in the Edit Channels and Channel List screens with the symbol. You can create up to five favorites lists so that your family members can create their own personal favorites list. Registering channels as favorites Live TV Channel List 1. Press the right directional button on your remote control. 2. Select Favorites. 3. Select one of the five favorites lists. 4.
Editing a Favorites List Edit a favorites channel list. Live TV Channel List After pressing the right directional button on your remote control, select Favorites Favorites 1 - Favorites 5 Edit Favorites. The Edit Favorites screen appears. Adding channels to a favorites list Select channels to add, and then select the icon. The selected channels are added to the favorites list. Removing channels from a favorites list Select channels in a favorites list, and then select the icon.
TV-Viewing Support Functions Use the functions that are available while watching TV. Changing the broadcast signal Live TV Channel List After pressing the right directional button on your remote control, and then move the focus to Air or Cable, press the Select button. "" You do not need to use this function if your TV is connected to a cable box or satellite box.
Selecting a Language Settings Broadcasting Audio Options Preferred Language This is the language you will hear while watching TV if the language is included in the broadcast signal.
Picture and Sound You can change the settings for the picture and the sound according to your preference. Adjusting the Picture Quality Change the Picture Mode and adjust Expert Settings. Choosing a picture mode Settings Picture Picture Mode Try Now You can select the Picture Mode that provides the best viewing experience. ●● Dynamic Makes the picture brighter and clearer in bright viewing environments. ●● Standard Is the default mode suitable for general viewing environments.
Configuring advanced picture settings Settings Picture Expert Settings Try Now Configure the screen settings to your taste by using the following functions: ●● Backlight Try Now ●● Brightness Try Now ●● Contrast Try Now ●● Sharpness Try Now ●● Color Try Now ●● Tint (G/R) Try Now ●● Apply Picture Settings Try Now ●● Digital Clean View Try Now ●● Contrast Enhancer Try Now ●● Film Mode Try Now "" This function is only available when the input signal is TV, AV, Component (480i, 1080i), or
Setting the Viewing Environment for External Devices You can optimize the TV for viewing specific video formats. Playing games on an optimized screen Settings General External Device Manager Game Mode You can enable game mode to optimize the TV's settings for playing video games with a gaming console, such as a PlayStation™ or Xbox™. "" The game mode is not available for normal TV viewing. "" The screen may shake somewhat.
Changing the Picture Size and Position Change the picture size and position for your TV. Changing the picture size Settings Picture Picture Size Settings Picture Size Try Now You can change the size of the picture displayed on the TV screen. ●● 16:9 Standard ●● Custom ●● 4:3 "" Supported picture sizes differ with the input signal. For more information about supported picture sizes, refer to "Picture sizes and input signals.
Configuring a Sound Mode and Expert Settings Change the Sound Mode and adjust Expert Settings. Choosing a sound mode Settings Sound Sound Mode Try Now You can select a favorite sound mode suitable for the content type or the listening environment. ●● Standard ●● Optimized ●● Amplify "" When an external device is connected, Sound Mode may change accordingly. "" This function may not be supported depending on the model.
Using the Sound Support Functions Configure the sound settings for your TV. Selecting speakers Settings Sound Sound Output Try Now You can select which speakers the TV uses for audio output. "" External speakers may not be controlled with the remote control. When an external speaker is enabled, some sound menus are not supported.
System and Support You can configure system and support settings such as clock, timers, energy usage and software updates. Using the Time Functions and the Timers Set the current time and use the timer function. Setting the current time Settings General System Manager Time Try Now You can set the Clock manually or automatically. Once the Clock is set, you can view the current time on the TV anytime.
Adjusting the clock for DST and time zone Settings General System Manager Time Clock Sets the right time by setting Daylight Savings Time (DST) and your local time zone. ●● Time Zone Selects your time zone. "" ●● This function is only available when the Clock Mode is set to Auto. DST Automatically adjusts for Daylight Saving Time (DST). "" This function is only available when the Clock Mode is set to Auto.
Using the timers Using the sleep timer Settings General System Manager Time Sleep Timer You can use this function to automatically shut off the TV after a pre-set period of time. You can set the sleep timer for up to 180 minutes after which it will turn off the TV. Turning off the TV using the off timer Settings General System Manager Time Off Timer You can set Off Timer to shut off the TV automatically at a specific time. Off Timer is only available if the Clock has been set.
Using the Auto Protection Time and Energy Saving Functions Setting the Auto Protection Time and reduce the TV's energy consumption. Setting the Auto Protection Time Settings General System Manager Auto Protection Time Try Now Activate a screensaver when your TV displays a still image for two hours or more. Reducing the energy consumption of the TV Settings General Eco Solution Try Now You can adjust the brightness level of the TV, reduce overall power consumption, and prevent overheating.
Updating the TV’s Software View your TV's software version and update it if necessary. Settings Support Software Update Try Now Updating the TV’s software to the latest version [[ DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after completing the software update. Video and audio settings will be reset to their defaults after a software update.
Protecting the TV from Hacking and Malicious Code Protect your TV from hacking attempts and malicious code. Settings General System Manager Smart Security Try Now You can use Smart Security to protect the TV from hacking and malicious code when it is connected to the Internet. Scanning the TV and connected storage for malicious code Settings General System Manager Smart Security Scan If malicious code is found, the results of the scan will appear on the screen.
Running Accessibility Shortcuts The Accessibility Shortcuts provide easy access to the accessibility functions. To display the Accessibility Shortcuts, press the CC/VD button. You can easily turn on or turn off the functions such as Voice Guide, Video Description, High Contrast, Enlarge, Learn TV Remote, Learn Menu Screen, Caption, etc. "" Even if the Voice Guide is set to Off or muted, the voice guide for Accessibility Shortcuts is enabled.
White text on black background (high contrast) Settings General Accessibility High Contrast Try Now You can change Smart Hub and setting menu screens to white text on a black background or change the transparent TV menus to opaque so that text can be more easily read. To activate this function, set High Contrast to On. "" If High Contrast is on, some Accessibility menus are not available.
Learning about the TV menu Settings General Accessibility Learn Menu Screen Try Now Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you select. "" This function is only available when Voice Guide is enabled. Showing captions Settings General Accessibility Caption Settings Try Now Set Caption to On to watch programs with the captions displayed. "" Captions are not displayed by programs that do not support captions.
Configuring advanced system settings Settings General System Manager Try Now Changing the menu language Settings General System Manager Language Try Now System Manager Change PIN Try Now Setting up a password Settings General The PIN input window appears. Enter a PIN. Enter it again to confirm it. The default PIN is "0000." "" If you forget your PIN, you can reset it with your remote control.
Troubleshooting If you have a problem with your TV, you can access various solutions while watching TV. If your problem is not addressed in the Troubleshooting section, contact the Samsung Call Center. Getting Support Get help directly from Samsung if you have a problem with your TV.
Finding the contact information for service Settings Support About This TV Try Now You can view the address of the Samsung website, the call center phone number, your TV's model number, your TV's software version, information about Smart Hub, and other information you may need to get service support from a Samsung call agent or the Samsung website. "" You can also view information by scanning the QR code of your TV.
There Is a Problem with the Picture When the TV has trouble with the picture, these steps may help resolve the problem. Testing the picture Settings Support Self Diagnosis Start Picture Test Try Now Before you review the list of problems and solutions below, use Start Picture Test to determine if the problem is caused by the TV. Start Picture Test displays a high definition picture you can examine for flaws or faults.
The problem Try this! If your TV appears to turn off by itself, try disabling some of the TV's energy efficiency functions. See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a specified period of time. Unwanted Powering Off ●● Settings General System Manager Time Sleep Timer If the Sleep Timer has not been enabled, see if Auto Power Off or Off Timer has been enabled and disable it.
The problem Try this! Go to Picture and then adjust the Picture Mode, Brightness, Sharpness, and Color settings. The color is poor or the picture is not bright enough. ●● Settings Picture Picture Mode ●● Settings Picture Expert Settings Brightness ●● Settings Picture Expert Settings Sharpness ●● Settings Picture Expert Settings Color See if Power Saving Mode has been enabled. ●● Settings General Eco Solution Power Saving Mode Try resetting the picture.
I Can't Hear the Sound Clearly When the TV has difficulties with sound, these steps may help resolve the problem. Testing the sound Settings Support Self Diagnosis Start Sound Test Try Now If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength. The problem There is no sound or the sound is too low at maximum volume.
There Is a Problem with the Broadcast When the TV has difficulties receiving broadcasts, these steps may help resolve the problem. The problem “Weak or No Signal” displayed in TV mode/ cannot find channel. Try this! Select Source to confirm that the correct input source has been selected. If the TV is not connected to a cable box or satellite box, run Auto Program to search for channels. ●● Settings Broadcasting Auto Program Confirm that the coaxial cable is securely connected to the TV.
My Computer Won't Connect When the TV has difficulties connecting to a PC, these steps may help resolve the problem. The problem The "Mode Not Supported" message appears. Try this! Set your PC’s output resolution so it matches a resolution supported by the TV. If you are using an HDMI connection, check the audio output setting on your PC. If you are using an HDMI-to-DVI cable, a separate audio cable is required. The video is OK but there is no audio.
Anynet+ (HDMI-CEC) Isn't Working When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem. The problem Try this! Confirm that the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. Check if the power cord of the Anynet+ device is properly connected. Check the cable connections of the Anynet+ device. Anynet+ does not work. Go to Anynet+ (HDMI-CEC) and see if Anynet+ (HDMI-CEC) has been set to On.
I Have Trouble Launching/Using Apps When apps aren't working, these steps may help resolve the problem. The problem I launched an app, but it's in English. How can I change the language? My application is not working. Try this! Languages supported by the app may be different from the user interface language. The ability to change the language depends on the service provider. Check with the service provider. Refer to the Help section on the application service provider's website.
Other Issues Use these procedures to resolve other issues that may occur. The problem Try this! Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The TV is hot. The bottom, however, may feel hot to the touch after extended use. Children watching TV need constant adult supervision to prevent them from touching the TV.
The problem The Broadcasting function has been deactivated. PIP is not available. Try this! Broadcasting is only available when the Source is set to TV. Broadcasting cannot be accessed while you watch TV using a cable box or satellite box. PIP is available only when an external device is connected with an HDMI or Component cable. Note that the function is unavailable when Smart Hub is active. "" This function may not be supported depending on the model or geographical area.
Precautions and Notes You can get instructions and information that you must read after installation. Read Before Using APPS Read this information before using APPS. ●● Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content, certain features, applications, and services may not be available on all devices or in all territories. Visit http:// www.samsung.com for more information on specific device information and content availability.
Read Before Using the Internet Function Read this information before using the Internet function. ●● The Internet function is not compatible with Java applications. ●● File download is not supported. ●● The Internet function may not be able to access certain websites. ●● The TV does not support playback of flash videos. ●● E-commerce for online purchases is not supported. ●● With websites that have scrollable windows, scrolling a window can result in corrupted characters.
●● Depending on the types of video/audio codecs supported, you may not be able to play certain HTML5 video and audio files. ●● Video sources from PC-optimized streaming service providers may not play properly on our proprietary Internet browser. Read before setting up a wireless Internet connection Precautions for wireless Internet ●● This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Samsung recommends using IEEE 802.11n.
Read Before Playing Photo, Video, or Music Files Read this information before playing media content. Limitations to the use of photo, video, and music files Try Now ●● The TV supports MSC (Mass Storage Class) USB devices only. MSC is a class designation for mass storage devices. Types of MSC devices include external hard drives, flash card readers, and digital cameras. (USB hubs are not supported.) These kinds of devices must be connected directly to the USB port.
Supported external subtitles Name Format MPEG-4 Timed text .ttxt SAMI .smi SubRip .srt SubViewer .sub Micro DVD .sub or .txt SubStation Alpha .ssa Advanced SubStation Alpha .ass SMPTE-TT Text .
Supported image formats and resolutions File extension Format Resolution JPEG 15360 x 8640 *.png PNG 4096 x 4096 *.bmp BMP 4096 x 4096 *.mpo MPO 15360 x 8640 *.jpg *.jpeg "" The MPO format is supported partly. Supported music formats and codecs File extension Format Codec Note *.mp3 MPEG MPEG1 Audio Layer 3 MPEG4 AAC *.flac FLAC FLAC Supports up to 2 channels *.ogg OGG Vorbis Supports up to 2 channels *.wma WMA WMA *.wav wav wav *.m4a *.mpa *.aac *.mid *.midi *.ape *.
Supported video codecs File format Container Video codecs Resolution H.264 BP/MP/HP Frame rate (fps) Bitrate (Mbps) Audio codecs 60 HEVC (H.265 - Main, Main10) *.avi Motion JPEG *.mkv *.asf 30 Dolby Digital MVC *.wmv *.mp4 AVI *.mov *.3gp MKV ASF *.vro *.mpg MP4 3GP *.mpeg MOV *.ts *.tp FLV VRO *.trp *.mov VOB PS *.flv TS *.vob SVAF *.
Other restrictions ●● Codecs may not function properly if there is a problem with the content. ●● Video content does not play or does not play correctly if there is an error in the content or container. ●● Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings. ●● If the Index Table is has an error, the Seek (Jump) function will not work.
Read After Installing the TV Read this information after installing the TV. Picture sizes and input signals The Picture Size settings are applied to the current source. The applied Picture Size Settings will remain in effect whenever you select that source unless you change them.
Read Before Connecting a Computer (Supported Resolutions) Check the resolutions supported for PC input signals. When you connect your TV to a computer, set the computer's video card to one of the standard resolutions listed in the tables below or on the next page. The TV will automatically adjust to the resolution you choose. Note that the optimal and recommended resolution is 1920 x 1080 at 60 Hz.
VESA DMT Resolution (Dots x lines) Display format Horizontal frequency Vertical frequency Clock frequency (Hz) (MHz) Polarity (horizontal / vertical) (KHz) 640 x 480 60 Hz 31.469 59.940 25.175 -/- 640 x 480 72 Hz 37.861 72.809 31.500 -/- 640 x 480 75 Hz 37.500 75.000 31.500 -/- 800 x 600 60 Hz 37.879 60.317 40.000 +/+ 800 x 600 72 Hz 48.077 72.188 50.000 +/+ 800 x 600 75 Hz 46.875 75.000 49.500 +/+ 1024 x 768 60 Hz 48.363 60.004 65.
Supported Resolutions for Video Signals Check the resolutions supported for video signals. VESA CVT Resolution (Dots x lines) Display format Horizontal frequency Vertical frequency Clock frequency (Hz) (MHz) Polarity (horizontal / vertical) (KHz) 1920 x 1080 100 Hz 112.500 100.000 297.000 +/+ 1920 x 1080 120 Hz 135.000 120.003 297.000 +/+ Vertical frequency Clock frequency (Hz) (MHz) Polarity (horizontal / vertical) "" The resolution may not be supported depending on the model.
Blocking programs based on their TV Rating Read this information before viewing a blocking program. To block content, select a rating category to lock. All programs at that level and higher are blocked and require the PIN to watch. To unblock a category, select the lock icon. To unblock all the categories in a row, select the lock under ALL. "" This function may not be supported depending on the model or geographical area.
Blocking movies base on their Movie Rating (MPAA) This rating system applies to all materials with supplied ratings in the U.S.A. From the MPAA: “The Motion Picture Association of America (MPAA) has implemented a rating system that provides parents or guardians with advanced information on which films are appropriate for children.” Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a category, select the lock icon.
Blocking programs based on their Canadian French Rating This rating system applies to all rated material viewed on French-Canadian TV channels. Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a category, select the lock icon.
Buttons and functions available while playing multimedia content Review available media playback, control, and record buttons and descriptions of how they are used. Press the Select button while playing any video, photo, or recorded content. The following buttons appear. "" The provided buttons or functions may differ with the media content type. "" The available buttons and functions may differ with the content you are viewing or playing. ●● Pause / Play or Start Pauses or plays the multimedia content.
●● Screen Fit Fits a photo to the screen. ●● Rotate left / Rotate right Rotates a photo left or right. ●● Zoom Zooms in a photo. ●● Background Music During a slideshow, pauses or resumes the background music. ●● Options "" The available options may differ with the model and content. Function Description Slideshow Speed Sets the slideshow speed. Slideshow Effect Applies transition effects to the slide show. Plays background music while the TV displays photos.
License Check the license information and trademarks applied in your TV. Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, Pro Logic, and the double-D symbol are trademarks of Dolby Laboratories. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Open Source License Notice Open Source used in this product can be found on the following webpage.
Accessibility Guidance Provides a menu and a remote control guide that aid the visually impaired. Learn the Menu Screen Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you select. Using the accessibility menu View descriptions of accessibility menu functions. "" This function may not be supported depending on the model or geographical area. Accessibility Shortcuts menu Press the CC/VD button to display the Accessibility Shortcuts menu.
Opening the Accessibility Shortcuts menu If you press the CC/VD button while Voice Guide is turned off, the Accessibility Shortcuts menu appears and Voice Guide starts. You can turn on or turn off the functions such as Voice Guide, Video Description, High Contrast, Enlarge, Caption, and you can move to the Learn TV Remote and Learn Menu Screen pages. "" Learn TV Remote and Learn Menu Screen are only available when Voice Guide is enable.
Turning on Video Description 1. Press the CC/VD button on the remote. The Accessibility Shortcuts menu appears. 2. Press the up or down directional buttons on the remote to move to and highlight the Video Description option. 3. Press the Select button on the remote to turn Video Description on or off. 4. Close the menu either by pressing on the remote or by pressing the right directional button to highlight Close, and then pressing the Select button. Learning TV Remote 1.
Using the TV with Voice Guide on You can turn on Voice Guide that describe the menu options aloud to aid the visually impaired. Watching TV Turning the TV on Press the button to turn the TV on. Voice guide will speak the channel name. Changing channel You can change the channel in a number of ways. Every time you change channels, the new channel details will be announced. The ways to change the channel are below. ●● Channel List ( Live TV Channel List) Press the button. The Home Screen appears.
Changing volume Use the volume button on the left to change the volume. Every time you change the volume, the new volume level will be announced. Using program information When watching TV, press the Select button to view program information which then appears at the top of the screen. Voice Guide will say program subtitles or audio descriptions if they are available. To view more detailed program information, press and hold the Select button.
Using the guide See an overview of each channel's program lineup. When you want to know the program information for each channel while watching a broadcast program, press the GUIDE button on the remote control. Use the directional buttons to view the program information. Live TV Guide You can see the daily program schedules for each broadcaster and program information in the Guide. You can select programs to schedule for viewing. "" The information in the Guide is for digital channels only.
When you open the Guide, a table grid of channels and programs is displayed. The top row displays Channel Filter then the day and times. Each row has a channel name on the left and programs on that channel on the right. In the Guide, use the up and down directional buttons to move between channels and use the left and right directional buttons to move between programs within a channel. You can use the button to go to the current time.
Displaying your favorite channels: If you have set up favorite channels, you will be able to filter the Guide so that only those channels are shown. This makes it easier to find channels you want. To display your favorites list, move to the current time (press the button) and then press the left directional button to move to the list of channels. Use the up directional button to move up the list until you reach the Filter By : All option. Press Select to bring up a list of options.
Cancelling a scheduled viewing You have two ways to cancel a scheduled viewing. 1. Cancelling a scheduled viewing from the Guide Live TV Guide Move to the program you want to cancel scheduled viewing for, and then press the Select button. Move to Cancel Scheduled Viewing, and then press the Select button. When a pop-up message asking you to cancel the selected scheduled viewing appears, select Yes. The selected scheduled viewing is canceled and the screen returns to the Guide screen. 2.
Using the Channel List See how to list the channels available on your TV. Live TV Channel List Using Channel List, you can change the channel or check programs on other digital channels while watching TV. Press the button on the remote to open Smart Hub, press the left or right directional buttons to move to Live TV, press the up directional button to move to the top row, press the right directional button to move to Channel List, and then press the Select button.
Creating a Personal Favorites List Designate frequently watched channels as favorite channels. Favorite channels are highlighted in the Edit Channel and Channel List screens with the symbol . Registering channels as favorites Live TV Channel List 1. Press the right directional button to move to the Category List. 2. Select Favorites. 3. Select a favorites list. When you select a favorites list, the Edit Favorites screen appears. 4.
Deleting channels from a favorites list – Detail 1. Open the Channel List. 2. Press the right directional button to move to the Category List. 3. Use the up and down directional buttons to move to Favorites, and then press Select. You will see Favorites 1 to Favorites 5. Move to the list from which you want to delete channels, and then press the Select button. 4. Use the up directional button to move to Edit Favorites, and then press the Select button. 5.
Using Smart Hub Learn how to open Smart Hub to access apps, games, movies, and more. Smart Hub After pressing the button on your remote control, you can surf the web and download apps with Smart Hub. "" Some Smart Hub services are for pay services. "" To use Smart Hub, the TV must be connected to the Internet. "" Some Smart Hub features may not be supported depending on the service provider, language, or geographical area.
Using the Home Screen in Smart Hub On the leftmost part of the Home Screen in Smart Hub is the static menu listed below. You can quickly and easily use the listed menu items to access the main TV settings or external devices, search, and apps. Notification ●● You can view a list of notifications for all events that occur on your TV. A notification appears on the screen when it is time to broadcast a scheduled program or when an event occurs on a registered device.
–– Caption You can watch TV broadcasts with captions. To activate/deactivate the accessibility features, press the Select button. To run Accessibility Shortcuts, press the up directional button, and then select Accessibility Shortcuts. –– Sleep Timer You can have the TV automatically turn off at a specific time. To change the sleep time, press the Select button. To set the specific time at which the TV turns off automatically, press the up directional button, and then select Set Up Off Timer.
Launching the e-Manual Open the user manual embedded in your TV. Press the E-MANUAL button on the standard remote control to open the menu. Alternatively, press the open Smart Hub, press the left directional button to move to button to Settings, and then press the Select button. Use the up and down directional buttons to move to Support, and then select Open e-Manual to open the e-Manual.