USER MANUAL SM-T870 SM-T875 SM-T970 SM-T975 SM-T976B English. 08/2020. Rev.1.1 www.samsung.
Table of Contents Basics 4 6 9 16 18 20 22 23 23 25 27 38 40 42 79 82 83 98 104 112 114 117 118 118 124 127 128 130 131 133 133 135 135 136 138 139 143 145 146 147 150 157 Read me first Device overheating situations and solutions Device layout and functions Battery SIM or USIM card (nano-SIM card) (SM-T875, SM-T975, SM-T976B) Memory card (microSD card) Turning the device on and off Initial setup Samsung account Transferring data from your previous device (Smart Switch) Understanding the screen Notificatio
Table of Contents Settings 191 Privacy 192 Location 192 Accounts and backup 193 Users 195 Samsung Cloud 196 Google 197 Advanced features 198 Motions and gestures 199 Digital Wellbeing and parental controls 199 Digital Wellbeing 200 Device care 201 Optimising your device 201 Battery 202 Storage 202 Memory 202 Security 203 Apps 203 General management 204 Accessibility 205 Software update 205 Tips and user manual 206 About tablet 159 Introduction 159 Connections 160 Wi-Fi 162 Bluetooth 163 Data saver (SM-T8
Basics Read me first Please read this manual before using the device to ensure safe and proper use. • Descriptions are based on the device’s default settings. • Some content may differ from your device depending on the region, service provider, model specifications, or device’s software. • Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device.
Basics • Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty. • You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Due to the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting.
Basics Device overheating situations and solutions When the device heats up while charging the battery While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charging speed may decrease or the charger may stop charging.
Basics • When using apps that require more power or using apps for extended periods – When playing high-quality games for extended periods – When recording videos for extended periods – When streaming videos while using the maximum brightness setting – When connecting to a TV • While multitasking (or, when running many apps in the background) – When using Multi window – When updating or installing apps while recording videos – When downloading large files during a video call – When recording videos while us
Basics Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. • If the device overheats and reaches a certain temperature, a warning message will appear to prevent device failure, skin irritations and damages, and battery leakage.
Basics Device layout and functions Package contents Refer to the quick start guide for package contents. • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be compatible with other devices. • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer.
Basics Device layout ► SM-T870, SM-T875: Front camera Microphone Volume key Light sensor Side key (Power/Bixby/Fingerprint recognition sensor) SM-T875: SIM card / Memory card tray SM-T870: Memory card tray Speaker Microphone Earphone jack / Multipurpose jack (USB Type-C) Light sensor Speaker Touchscreen Keyboard dock port S Pen charger Flash Rear camera (Dual) Speaker Main antenna (SM-T875) Speaker GPS antenna 10
Basics ► SM-T970, SM-T975, SM-T976B: Front camera Microphone Light sensor Volume key SM-T975, SM-T976B: SIM card / Memory card tray SM-T970: Memory card tray Side key (Power/Bixby) Speaker Microphone Earphone jack / Multipurpose jack (USB Type-C) Light sensor Speaker Touchscreen Fingerprint recognition sensor Keyboard dock port S Pen charger Flash Rear camera (Dual) Speaker Main antenna (SM-T975, SM-T976B) Speaker GPS antenna • Your device contains magnets, which may affect medical devices, su
Basics • When using the speakers, such as when playing media files, do not place the device close to your ears. • Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight, the camera image sensor may be damaged. A damaged image sensor is irreparable and will cause dots or spots in pictures. • If you use the device with its glass or acrylic body broken, there may be a risk of injury.
Basics Hard keys Side key Key Volume key Function • When the device is off, press and hold to turn it on. • Press to turn on or lock the screen. Side key • Press and hold to start a conversation with Bixby. Refer to Using Bixby for more information. Volume key Side key + Volume Down key • Press twice or press and hold to launch the app or feature you set. • Press to adjust the device volume. • Press simultaneously to capture a screenshot. • Press and hold simultaneously to turn off the device.
Basics S Pen S Pen button S Pen nib Name S Pen nib S Pen button Functions • Use the S Pen to write, draw, or perform touch actions on the screen. • Hover the S Pen over items on the screen to access additional S Pen features, such as the Air view feature. • Press and hold the S Pen button to launch the preset app. If you press the button once or twice while using apps, the device will perform certain features. Refer to Air actions for more information.
Basics Charging the S Pen The S Pen must be charged before you can control apps remotely by using the S Pen button. When the S Pen and the S Pen charger are properly aligned, charging will begin. If the Air action feature is deactivated, the S Pen is only charged while the device is being charged. ► SM-T870, SM-T875: ► SM-T970, SM-T975, SM-T976B: • If magnets are around the device, the S Pen may not be able to properly perform some actions, such as charging or tapping the touchscreen.
Basics Battery Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device. • Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.
Basics Reducing the battery consumption Your device provides various options that help you conserve battery power. • Optimise the device using the device care feature. • When you are not using the device, turn off the screen by pressing the Side key. • Activate power saving mode. • Close unnecessary apps. • Deactivate the Bluetooth feature when not in use. • Deactivate auto-syncing of apps that need to be synced. • Decrease the backlight time. • Decrease the screen brightness.
Basics Fast charging The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off. Increasing the charging speed To increase the charging speed, turn the device or its screen off when you charge the battery. If the fast charging feature is not activated, launch the Settings app, tap Device care → Battery → Charging, and then tap the Fast charging switch to activate it. • While charging, you cannot activate or deactivate this feature.
Basics 1 2 3 4 1 5 Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 3 4 Pull out the tray gently from the tray slot. Place the SIM or USIM card on the tray with the gold-coloured contacts facing upwards. Gently press the SIM or USIM card into the tray to secure it. If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
Basics Memory card (microSD card) Installing a memory card Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
Basics 1 Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled. (SM-T875, SM-T975, SM-T976B) 3 4 Place a memory card on the tray with the gold-coloured contacts facing downwards. Gently press the memory card into the tray to secure it.
Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Device care → Storage → Advanced → SD card → Format. Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions.
Basics 2 Tap Power off. To restart the device, tap Restart. You can set the device to turn off when you press and hold the Side key. Launch the Settings app, tap Advanced features → Side key, and then tap Power off menu under Press and hold. Forcing restart If your device is frozen and unresponsive, press and hold the Side key and the Volume Down key simultaneously for more than 7 seconds to restart it.
Basics 2 3 Tap Create account. Follow the on-screen instructions to complete creating your account. Signing in to your Samsung account If you already have a Samsung account, sign in to your Samsung account. You can also sign in using your Google account. 1 Launch the Settings app and tap Accounts and backup → Accounts → Add account → Samsung account. Alternatively, launch the Settings app and tap 2 3 . Enter your Samsung account ID and password and tap Sign in.
Basics Transferring data from your previous device (Smart Switch) You can use Smart Switch to transfer data from your previous device to your new device. Launch the Settings app and tap Accounts and backup → Smart Switch. • This feature may not be supported on some devices or computers. • Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer.
Basics Backing up and restoring data using external storage Transfer data using external storage, such as a microSD card. 1 2 3 4 Back up data from your previous device to external storage. Insert or connect the external storage device to your device. On your device, launch the Settings app and tap Accounts and backup → Smart Switch → → Restore. Follow the on-screen instructions to transfer data from external storage.
Basics Understanding the screen Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips. • It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.
Basics Tapping and holding Tap and hold the screen for approximately 2 seconds. Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen.
Basics Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen. Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
Basics Button Function Recents Home Back • Tap to open the list of recent apps. • Tap to return to the Home screen. • Tap and hold to launch the Google Assistant app. • Tap to return to the previous screen. Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar. Launch the Settings app, tap Display → Navigation bar, and then tap Full screen gestures under Navigation type. The navigation bar will be hidden and the gesture hints will appear.
Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
Basics If you add the Apps button on the Home screen, you can open the Apps screen by tapping the button. On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Apps button switch to activate it. The Apps button will be added at the bottom of the Home screen. Apps button Launching Finder Search for content on the device quickly. 1 2 On the Apps screen, tap and then tap . . Alternatively, open the notification panel, swipe downwards, Enter a keyword.
Basics Creating folders Create folders and gather similar apps to quickly access and launch apps. On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. A new folder containing the selected apps will be created. Tap Folder name and enter a folder name. • Adding more apps Tap on the folder. Tick the apps to add and tap Done. You can also add an app by dragging it to the folder. • Moving apps from a folder Tap and hold an app to drag it to a new location.
Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. • Adding panels: Swipe to the left, and then tap . • Moving panels: Tap and hold a panel preview, and then drag it to a new location. • Deleting panels: Tap on the panel. • Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.
Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. • The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen. • Some indicator icons appear only when you open the notification panel. • The indicator icons may appear differently depending on the service provider or model.
Basics Icon Meaning New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Side key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on.
Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it. • Swipe: Swipe in any direction on the screen to unlock it.
Basics Notification panel When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen. You can use the following functions on the notification panel. Access the power options. Quick setting buttons Launch Settings. View the notification details and perform various actions.
Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap → Button order, tap and hold a button, and then drag it to another location. Controlling media playback Take control of music or video playback easily using the Media feature without launching related apps.
Basics Controlling nearby devices Launch quickly and take control of nearby connected devices and frequently used SmartThings devices and scenes on the notification panel. 1 Open the notification panel and tap Devices. 2 Select a nearby device or a SmartThings device to control it, or select a scene to launch it. Nearby connected devices and SmartThings devices and scenes will appear.
Basics After capturing a screenshot, use the following options on the toolbar at the bottom of the screen: • : Capture the current content and the hidden content on an elongated page, such as a webpage. When you tap , the screen will automatically scroll down and more content will be captured. • : Write or draw on the screenshot or crop a portion from the screenshot. You can view the cropped area in Gallery. • : Add tags to the screenshot.
Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send emails, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Delete a preceding character. View more keyboard functions. Additional keyboard functions Break to the next line. Enter uppercase. For all caps, tap it twice. Move the cursor. Enter symbols. Enter a space.
Basics To change the keyboard type, tap → Languages and types, select a language, and then select the keyboard type you want. If the keyboard button ( ) does not appear on the navigation bar, launch the Settings app, tap General management → Language and input → On-screen keyboard, and then tap the Show Keyboard button switch to activate it. Additional keyboard functions • • : Enter emoticons. : Enter stickers. You can also enter your emoji stickers that look like you.
Basics • → : Open the text editing panel. • → : Change the keyboard size. • → / / : Enter stickers. Some features may not be available depending on the service provider or model. Copying and pasting 1 2 3 4 Tap and hold over text. Drag or to select the desired text, or tap Select all to select all text. Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste.
Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. This app may not be available depending on the service provider or model. Installing apps Browse apps by category or tap to search for a keyword. Select an app to view information about it. To download free apps, tap Install.
Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • Uninstall: Uninstall downloaded apps. • Disable: Disable selected default apps that cannot be uninstalled from the device. Some apps may not support this feature. Enabling apps Launch the Settings app, tap Apps → → Disabled, select an app, and then tap Enable. Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device.
Apps and features S Pen features Air actions Control apps remotely by using the S Pen connected to your device via Bluetooth Low Energy (BLE). For example, you can quickly launch apps, such as the camera app, by pressing and holding the S Pen button. Also, while using the camera app, you can take a photo by pressing the button once. While playing music, you can turn the volume up if you lift the S Pen up while pressing and holding the S Pen button and turn the volume down if you lower it.
Apps and features Changing apps or features to use Change the app, feature, or actions you want to use with the S Pen feature. To change the app to launch, open the Air actions setting screen, tap Hold down Pen button to, and then select an app or feature. To change actions for each app, open the Air actions setting screen and select an app under App actions. You can change actions by tapping items. S Pen battery power level Set an app or feature to launch. Set actions for each gesture.
Apps and features 3 Tap Connect new S Pen. S Pen will be connected. You may experience a brief delay before it finishes connecting. • You can only connect Samsung-approved S Pens that support Bluetooth Low Energy (BLE). • Do not detach the S Pen from the device when it is being connected. Doing so will interrupt the process. • If it fails to connect or you want to use the previous S Pen, reconnect it with the method shown above.
Apps and features Adding shortcuts to the Air command panel Add shortcuts to frequently used apps or functions to the Air command panel. On the Air command panel, tap Add shortcuts and select apps or functions to open from the panel. Alternatively, open the Air command panel and tap → Shortcuts. S Pen features Activate various S Pen features from the Air command panel. The shortcuts that do not appear on the panel by default can be added by using the Add shortcuts feature.
Apps and features • Colouring: Add colours to images provided by PENUP using the S Pen. • Write on calendar: Launch the Calendar app and write or draw on the screen. Refer to Write on calendar for more information. • Add shortcuts: Add shortcuts to frequently used apps to the Air command panel. Air command icon When the Air command panel is closed, the Air command icon will remain on the screen. You can open the Air command panel by tapping the icon with the S Pen.
Apps and features Smart select Use the S Pen to select an area and perform actions, such as sharing or saving. You can also select an area from a video and capture it as a GIF animation. 1 2 When there is content you want to capture, such as a part of an image, open the Air command panel and tap Smart select. Select a desired shape icon on the toolbar and drag the S Pen across the content you want to select. To pin the selected area at the top of the screen, tap to screen.
Apps and features Capturing an area from a video While playing a video, select an area and capture it as a GIF animation. 1 2 3 When there is content you want to capture during video playback, open the Air command panel and tap Smart select. On the toolbar, tap . Adjust the position and size of the capturing area. Adjust the position. Drag a corner of the frame to resize. Select a quality. 4 Tap Record to start capturing. • Before capturing a video, make sure that the video is playing.
Apps and features Screen write Capture screenshots to write or draw on them or crop an area from the captured image. It is not possible to capture a screenshot while using some apps. 1 When there is content you want to capture, open the Air command panel and tap Screen write. The current screen is automatically captured and the editing toolbar appears. 2 3 If you capture the content on an elongated page, such as a webpage, tap Scroll capture to capture the hidden content.
Apps and features Live messages Instead of a text message, create and send a unique message by recording your actions while handwriting or drawing a live message and saving it as an animated file. 1 When you want to send an animated message, open the Air command panel and tap Live messages. The live message window will appear. 2 Customise background image and tap Done or Start drawing. • Gallery: Set a photo or a video saved in Gallery as a background image.
Apps and features Translate Hover the S Pen over the text you want to translate. The units included in the text will also be converted. • To use this feature, your device must be connected to a Wi-Fi or mobile network. • This feature does not support some languages. • This feature is available only when detectable text is on the screen. 1 2 3 When there is text you want to translate, open the Air command panel and tap Translate. Select the languages on the translator panel at the top of the screen.
Apps and features Bixby Vision When you hover the S Pen over the content, the content is recognised and available search icons will appear. Use the features to search for similar images, detect and translate text, and more. Refer to Bixby Vision for more information. 1 2 3 4 When there is an image you want to search for relevant information or extract text from, open the Air command panel and tap Bixby Vision. Hover the S Pen over the content you want.
Apps and features Glance Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full screen view. For example, launch a map app, open the Air command panel, and then tap Glance. The app will be reduced to a thumbnail at the bottom of the screen. While browsing webpages, hover the S Pen over the thumbnail to open the map app on the full screen and quickly search for places. Thumbnail Hover the S Pen away from the screen to reduce the app to a thumbnail again.
Apps and features Air view Hover the S Pen over an item on the screen to preview content or view information in a pop-up window. In some apps, Action buttons will be displayed on the preview window. Action buttons If this feature is not activated, launch the Settings app, tap Advanced features → S Pen, and then tap the Air view switch to activate it. Pen Select While pressing and holding the S Pen button, drag the S Pen over text or item lists to select multiple items or text.
Apps and features Screen off memo You can quickly create memos by writing on the screen without turning on it. If this feature is not activated, launch the Settings app, tap Advanced features → S Pen, and then tap the Screen off memo switch to activate it. Creating a screen off memo 1 2 When the screen is off, hover the S Pen over the screen and press the S Pen button. Write or draw a memo. To extend the page, tap . To save the memo, tap Save or reattach the S Pen to the S Pen charger.
Apps and features Unlocking the screen using the S Pen If the screen is locked while the S Pen is connected, you can unlock the screen by pressing the S Pen button. • The Use S Pen unlock feature is available only when the screen lock method is set. • To use this feature, the S Pen must be connected to your device. 1 2 3 Launch the Settings app and tap Advanced features → S Pen → S Pen unlock. Tap Use S Pen unlock → OK. Unlock the screen using the preset screen lock method.
Apps and features Starting Bixby When you launch Bixby for the first time, the Bixby intro page will appear. You must select the language to use with Bixby, sign in to your Samsung account according to the on-screen instructions, and then agree to the terms and conditions. 1 Press and hold the Side key. Alternatively, launch the Bixby app. Side key Select a language. Sign in to your Samsung account. 2 3 Select the language to use with Bixby.
Apps and features Using Bixby When you say what you want to Bixby, Bixby will launch corresponding functions or show the information you requested. While pressing and holding the Side key, say what you want to Bixby, and release your finger from the key when you are finished speaking. Alternatively, say “Hi, Bixby”, and when the device emits a sound, say what you want. For example, while pressing and holding the Side key, say “How’s the weather today?” The weather information will appear on the screen.
Apps and features Waking up Bixby using your voice You can start a conversation with Bixby by saying “Hi, Bixby”. Register your voice so that Bixby will respond to your voice when you say “Hi, Bixby”. 1 2 3 Launch the Bixby app and tap → → Voice wake-up. Tap the Wake with “Hi, Bixby” switch to activate it. Follow the on-screen instructions to complete the setup. Now you can say “Hi, Bixby”, and when the device emits a sound, start a conversation.
Apps and features Bixby Vision Introduction Bixby Vision is a service that provides various features based on image recognition. You can use Bixby Vision to quickly search for information by recognising objects. Use a variety of useful Bixby Vision features. Scan QR code. Shopping Translate or extract text. Search (including similar images) • To use this feature, the device must be connected to a Wi-Fi or mobile network.
Apps and features Reading QR codes Recognise QR codes and view a variety of information, such as websites, photos, videos, maps, and business cards. 1 2 Launch the Camera app, tap MORE on the shooting modes list, and then tap BIXBY VISION. Select and keep the QR code within the screen to recognise it. The information connected to the QR code will appear. Searching for shopping information Recognise a product to search for information even when you do not know the product’s name.
Apps and features 1 2 3 Launch the Camera app, tap MORE on the shooting modes list, and then tap BIXBY VISION. Select and keep the object within the screen to recognise it. Select a search result. The similar images and related information will appear. Translating or extracting text Recognise and show the translated text on the screen. You can also extract text from a document or an image file. For example, if you want to know what a sign says while travelling abroad, use the Bixby Vision features.
Apps and features Adding routines Add routines to use your device more conveniently. When you add a routine, you can set its running condition to auto or manual. Adding recommended routines When your device learns your usage patterns, it will recommend adding useful or frequently used features as routines. When the recommendation notification appears, tap View all and add it as your own routine.
Apps and features Adding your own routines Add features you want to use as routines. 1 2 3 4 Launch the Settings app and tap Advanced features → Bixby Routines → Tap . , set conditions, and then tap Next. If you want to set the routine’s running condition to manual, tap Start button tapped. Tap , set actions, and then tap Done. Enter a routine name and tap Done. For manual routines, you can add them to the Home screen as widgets and access them quickly. When a pop-up windows appears, tap Add.
Apps and features Managing routines Launch the Settings app and tap Advanced features → Bixby Routines → My routines. Your routines will appear. To deactivate a routine, tap the routine’s switch or . To edit a routine, select a routine and tap Edit. Alternatively, tap the condition or action you want to edit. To delete routines, tap → Delete, tick routines to delete, and then tap Delete. Phone Introduction Make or answer voice and video calls.
Apps and features 3 Tap to make a voice call, or tap to make a video call. Preview the phone number. Access additional options. Search for a contact. Add the number to the contacts list. Delete a preceding character. Making calls from call logs or contacts list Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call.
Apps and features Making calls by searching for nearby places You can easily make calls to places near your current location by searching for their information. You can search for nearby places by category, such as restaurants or stores, or by selecting recommended hot places. Launch the Phone app, tap Places, and then select a category or tap and enter a business name in the search field. Or, select one from the recommended hot places.
Apps and features Missed calls If a call is missed, the icon appears on the status bar. Open the notification panel to view the list of missed calls. Alternatively, launch the Phone app and tap Recents to view missed calls. Blocking phone numbers Block calls from specific numbers added to your block list. 1 2 Launch the Phone app and tap → Settings → Block numbers. Tap Recents or Contacts, select contacts or phone numbers, and then tap Done.
Apps and features Adding a phone number to Contacts Adding a phone number to Contacts from the keypad 1 2 3 4 Launch the Phone app and tap Keypad. Enter the number. Tap Add to Contacts. Tap Create new contact to create a new contact, or tap Update existing contact to add the number to an existing contact. Adding a phone number to Contacts from the calls list 1 2 3 Launch the Phone app and tap Recents. Tap a phone number and tap Add.
Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 2 3 Launch the Contacts app and tap . Select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information. Open more information fields. Depending on the selected storage location, the types of information you can save may vary. 4 Tap Save.
Apps and features Importing contacts Add contacts by importing them from other storages to your device. 1 2 3 4 Launch the Contacts app and tap → Import. → Manage contacts → Import or export contacts Select a storage location to import contacts from. Tick VCF files or contacts to import and tap Done. Select a storage location to save contacts to and tap Import.
Apps and features Tap the contact. Then take one of the following actions: • : Add to favourite contacts. • / • : Compose a message. • : Compose an email. : Make a voice or video call. (SM-T875, SM-T975, SM-T976B) Sharing contacts You can share contacts with others by using various sharing options. 1 2 3 Launch the Contacts app, tap at the top of the contacts list, and then tap Share. Select contacts and tap Share. Select a sharing method.
Apps and features Creating groups You can add groups, such as family or friends, and manage contacts by group. 1 2 3 4 Launch the Contacts app and tap → Groups → Create group. Enter a group name. To set a group ringtone, tap Group ringtone and select a ringtone. Tap Add member, select contacts to add to the group, and then tap Done. Tap Save. Sending a group message You can send a group message to a group’s members at the same time. Launch the Contacts app, tap → Groups, and then select a group.
Apps and features Messages Introduction Send and view messages by conversation. To make a call and send a text message, launch the Settings app, tap Advanced features, and then tap the Call & text on other devices switch to activate it. You must register and sign in to the same Samsung account on your device and the other device. Some calling and messaging features may not be available. Sending messages You may incur additional charges for sending messages when you are roaming.
Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. 1 2 Launch the Messages app. On the messages list, select a contact or a phone number. • To reply to the message, tap input field, enter a message, and then tap . • To adjust the font size, spread two fingers apart or pinch on the screen. Sorting messages You can sort messages by category and manage them easily.
Apps and features Blocking unwanted messages Block messages from specific numbers added to your block list. 1 2 Launch the Messages app, tap at the top of the messages list, and then tap Settings → Block numbers and messages → Block numbers. Tap Conversations and select a contact or a phone number. Or, tap Contacts, select contacts, and then tap Done. To manually enter a number, enter a phone number under Enter phone number and tap .
Apps and features Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages 1 2 3 Launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. Bookmark the current webpage. Refresh the current webpage. Move between pages. Access additional options. Open the browser's tab manager. Close the tab.
Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your biometric data. Activating secret mode Tap → Turn on Secret mode. If you are using this feature for the first time, set whether to use a password for secret mode. In secret mode, the device will change the colour of the toolbars. In secret mode, you cannot use some features, such as screen capture.
Apps and features Launching Camera Use the following methods to launch Camera: • Launch the Camera app. • Press the Side key twice quickly. • On the locked screen, drag outside the circle. • Some methods may not be available depending on the service provider or model. • Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set. • If photos you take appear blurry, clean the camera lens and try again.
Apps and features • The preview screen may vary depending on the shooting mode and which camera is being used. • The camera automatically shuts off when unused. • Make sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions. • Your device’s camera features a wide-angle lens. Minor distortion may occur in wide-angle photos or videos and does not indicate device performance problems.
Apps and features • : Select a metering method. This determines how light values are calculated. Centre-weighted uses the light in the centre portion of the shot to calculate the exposure of the shot. Spot uses the light in a concentrated centre area of the shot to calculate the exposure of the shot. Matrix averages the entire scene. • : In FOOD mode, focus on a subject inside the circular frame and blur the image outside the frame. • : In FOOD mode, adjust the colour tone.
Apps and features Selecting a camera for shooting On the preview screen, select the camera you want and take a photo or record a video. This feature is only available in some shooting modes. • (Wide-angle): The wide-angle camera lets you take basic photos or record normal videos. • (Ultra wide): The Ultra wide camera lets you take wide-angle photos or record wide-angle videos which look just like the actual view. Use this feature to take landscape photos.
Apps and features Photo mode (Intelligent camera) The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily. The intelligent camera feature automatically recognises the subject and optimises the colour and any effects. On the shooting modes list, tap PHOTO and tap to take a photo. Scene optimiser The camera adjusts the colour settings and applies the optimised effect automatically by recognising the subject. On the shooting modes list, tap PHOTO.
Apps and features Shot suggestions The camera suggests the ideal composition for the photo by recognising the position and angle of your subject. On the preview screen, tap 1 and tap the Shot suggestions switch to activate it. On the shooting modes list, tap PHOTO. A guide will appear on the preview screen. 2 Point the guide at the subject. 3 Adjust the position and angle of the camera to fit the composition.
Apps and features Applying filter and beauty effects You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a photo. 1 2 On the preview screen, tap . Select a filter effect or beauty effects and take a photo. Creating filters Select an image with a colour tone you like from Gallery, and save the colour tone as a new filter. When you then take a photo with the filter, you can get a similar look.
Apps and features Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily. 1 2 On the shooting modes list, tap VIDEO. Tap to record a video. • To switch between the front and rear cameras while recording, swipe upwards or downwards on the preview screen or tap . • To capture an image from the video while recording, tap . • To change the focus while recording a video, tap where you want to focus.
Apps and features Live focus mode / Live focus video mode The camera allows you to capture photos or videos where the background is blurred and the subject stands out clearly. You can also apply a background effect and edit it after taking a photo. The available options may vary depending on the shooting mode. Background blur Big circle Zoom Spin Colour point • Use this feature in a place that has sufficient light.
Apps and features Highlighting subjects using the Live focus feature 1 2 3 On the shooting modes list, tap MORE → LIVE FOCUS or LIVE FOCUS VIDEO. Tap and select a background effect you want. To adjust the intensity of the background effect, drag the adjustment bar. When Ready appears on the preview screen, tap video.
Apps and features Pro mode / Pro video mode Capture photos or videos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap MORE → PRO or PRO VIDEO. Select options and customise to take a photo or tap to record a video. the settings, and then tap Available options • : Select an ISO value. This controls camera light sensitivity. Low values are for stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.
Apps and features Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • Move the camera slowly in one direction. • Keep the image within the frame on the camera’s viewfinder. If the preview image is out of the guide frame or you do not move the device, the device will automatically stop taking photos.
Apps and features Night mode Take a photo in low-light conditions, without using the flash. When you use a tripod, you can get brighter and steadier results. 1 2 On the shooting modes list, tap MORE → NIGHT. Tap and hold your device steady until shooting is complete. Food mode Take photos of food with more vibrant colours. 1 2 On the shooting modes list, tap MORE → FOOD. Tap the screen and drag the circular frame over the area to highlight. The area outside the circular frame will be blurred.
Apps and features Pictures • Swipe Shutter button to edge to: Select an action to perform when you swipe the camera button to the edge of the screen and hold it. • Save options: Select how you want to save photos. Videos • Rear video size: Select a resolution for videos you want to take with the rear camera. Using a higher resolution will result in higher quality videos, but they will take up more memory. • Front video size: Select a resolution for videos you want to take with the front camera.
Apps and features • Watermark: Add a watermark in the bottom left corner when taking pictures. • Reset settings: Reset the camera settings. • Contact us: Ask questions or view frequently asked questions. • About Camera: View the Camera app version and legal information. Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Using Gallery Launch the Gallery app. • Videos: View the videos saved in your device.
Apps and features Creating movies Create a movie by selecting images or videos. Launch the Gallery app, tap , tick the files you want to use, and then tap Create movie. When you select Highlight reel, the device will automatically combine the highlights from the images or videos and create a movie. Searching for images Launch the Gallery app and tap locations. to view images sorted by category, such as types or To search for images by entering keywords, tap the search field.
Apps and features 3 Double-tap or spread two fingers apart on the area you want to save and tap . The cropped area will be saved as a file. Saved image thumbnail Viewing videos 1 2 3 Launch the Gallery app and tap Pictures. Select a video to play. Tap Play video to play the video. Display your videos. Capture the current screen. Access additional options. Rewind or fast-forward by dragging the bar. Create an animated GIF. Switch to the pop-up video player. Change the screen ratio.
Apps and features Using the Video enhancer feature (SM-T970, SM-T975, SM-T976B) Enhance the image quality of your videos to enjoy brighter and more vivid colours. Launch the Settings app, tap Advanced features, and then tap the Video enhancer switch to activate it. • This feature is only available in some apps. • Using this feature will increase battery consumption. Viewing albums You can view your images and videos sorted by folders or albums. Launch the Gallery app, tap Albums, and then select an album.
Apps and features Deleting albums 1 2 Launch the Gallery app and tap Albums. Tap and hold an album to delete, and tap Delete. Creating album groups You can add groups and sort albums. 1 2 3 4 Launch the Gallery app and tap Albums. Tap → Create group. Enter a title for the group and tap Create. Select the group, tap Add albums, tick albums, and then tap Add. The albums will be moved to the group.
Apps and features Syncing images and videos When you sync your Gallery app with the cloud, photos and videos you take will also be saved in the cloud. You can view images and videos saved in the cloud in your Gallery app and from other devices. Launch the Gallery app, tap → Settings → Cloud sync, and then follow the on-screen instructions to complete the sync. The Gallery app and the cloud will be synced.
Apps and features AR Zone Introduction AR Zone provides you AR related features. Choose a feature and capture fun photos or videos. Launching AR Zone Use the following methods to launch AR Zone: • Launch the AR Zone app. • Launch the Camera app and tap MORE → AR ZONE. Some features may not be available depending on the service provider or model. • AR Emoji Camera: Create an emoji that looks just like you, and take photos and record videos using your emojis or character emojis.
Apps and features Creating AR Emoji Create an emoji that looks just like you, and take photos and record videos using your emojis or character emojis. You can customise your emoji’s features, such as the face shape or hairstyle, and decorate your emoji with various accessories. You can also express yourself in fun ways using your emoji stickers during a conversation. Your emoji Character emoji Creating an emoji Make an emoji that looks like you.
Apps and features 5 Tap All done. Your emoji and its emoji stickers are now created. Refer to AR Emoji Stickers for more information about emoji stickers. You can use the AR Emoji Camera feature in both the front and rear cameras. To switch between cameras, swipe upwards or downwards on the preview screen. Deleting an emoji Launch the AR Zone app and tap AR Emoji Camera. Tap → Manage emojis, tick the emoji you want to delete, and then tap Delete. The emoji and its emoji stickers will be deleted.
Apps and features 1 2 3 Launch the AR Zone app and tap AR Emoji Camera. Select the emoji you want to use. Select the mode you want to use. • SCENE: Your emoji mimics your expressions. • MASK: Your emoji’s face appears over your face so it looks like you are wearing a mask. • MIRROR: Your emoji mimics your body movements. • PLAY: Your emoji moves on a real background. 4 Tap to take a photo or tap and hold to record a video.
Apps and features AR Emoji Stickers Create your own stickers with your emoji’s expressions and actions. You can use your emoji stickers when sending messages or on a social network. Creating your own stickers 1 2 3 4 Launch the AR Zone app and tap AR Emoji Stickers. Tap Make custom stickers at the bottom of the screen. Edit stickers how you want. Tap Save. You can view the stickers you have created by tapping Custom.
Apps and features 3 Select one of your emoji stickers. The emoji sticker will be inserted. Emoji icon Deleting emoji stickers On the Samsung keyboard, tap , tap at the bottom of the keyboard, and then tap Manage sticker sets. Select the emoji stickers you want to delete and tap Delete. AR Emoji Studio Edit or decorate your emoji in the AR Emoji Studio. You can also create clothes with custom patterns and colours for your emoji. Available options may vary depending on the region or service provider.
Apps and features Designing your emoji’s clothes 1 2 3 4 Launch the AR Zone app and tap AR Emoji Studio. Tap Design your own clothes. Select a clothing type and select an image or pattern to use. If you tap Gallery, you can design clothes using images saved in your device. Design your outfit and tap Save. When a pop-up window appears, tap Try it on. Then, you can see your emoji in the outfit you designed. AR Doodle Record fun videos with virtual handwriting or drawings on faces or anywhere else.
Apps and features Recognition area Hide the pen tools. Enter text. Undo Redo Delete doodle. Change the pen type and colour. 3 4 Tap to record a video. Tap to stop recording the video. You can view and share the video in Gallery. Deco Pic Capture photos or videos with various stickers. 1 2 3 Launch the AR Zone app and tap Deco Pic. Select a sticker you want to use. Tap to take a photo or tap and hold to record a video.
Apps and features Edge screen Introduction You can quickly access your favourite apps and features from the Edge panels. Using the Edge panels Drag the Edge panel handle towards the centre of the screen. If the Edge panel handle is not visible, launch the Settings app, tap Display → Edge screen, and then tap the Edge panels switch to activate it. Edge panel handle Edge panel Edge panel settings Editing the Edge panels Select panels to display on the Edge screen or edit them.
Apps and features Setting the Edge panel handle You can change the location, size, transparency, or vibration settings of the handle. Drag the Edge panel handle towards the centre of the screen. Then, tap settings. → → Handle Apps edge Quickly launch frequently used apps. 1 2 Drag the Edge panel handle towards the centre of the screen. On the Apps edge panel, select an app to launch it. If you want to run two apps at the same time in the split screen view, open the Apps edge panel.
Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view Split screen view 1 2 3 Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view. The selected app will launch in the split screen view.
Apps and features Launching apps from the Edge panel 1 2 Drag the Edge panel handle towards the centre of the screen. Tap and hold an app, drag it to the left, and then drop it where Drop here to open appears. The selected app will launch in the split screen view. Adjusting the window size Drag the circles between the app windows to the left or right to adjust the size of the windows. When you drag the circles to the left or right edge of the screen, the window will be maximised.
Apps and features Pop-up view 1 2 Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. Launching apps from the Edge panel 1 2 Drag the Edge panel handle towards the centre of the screen. Tap and hold an app, drag it to the left, and then drop it where Drop here for pop-up view appears. The selected app will launch in the pop-up view.
Apps and features Samsung Daily View the latest news and various content, such as videos and games. • To use Samsung Daily, your device must be connected to a Wi-Fi or mobile network. • To fully use this feature, you must sign in to your Samsung account. 1 On the Home screen, swipe to the right. The Samsung Daily screen will appear. When launching this feature for the first time or after performing a data reset, follow the on-screen instructions to complete the setup. Access additional options.
Apps and features Samsung Members Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users’ community or view the latest news and tips. Samsung Members can help you solve any problems you might encounter while using your device. To submit your feedback or post your comments, you must sign in to your Samsung account. Refer to Samsung account for more information.
Apps and features Composing notes with handwriting On the note composer screen, tap to write or draw with the S Pen. You can enter your handwriting more easily if you magnify the screen by spreading two fingers on it. Enter text using the keyboard. Highlighter Pen Eraser Select and edit. Convert handwriting to text. Align text. Undo Redo Use the easy writing pad. Change styles. Change drawings into shape.
Apps and features Using the easy writing pad Use the easy writing pad to enter your handwriting more easily. When you write or draw on the easy writing pad, your handwriting will be automatically adjusted and entered between the lines of the input field. On the note composer screen, tap . The input field will be magnified and appear as the easy writing pad. Easy writing pad This feature is only available when you use the device vertically.
Apps and features 2 Tap or draw a line around the input to select. To move the input to another location, select the input, and then drag it to a new location. To change the size of the selection, tap the input and drag a corner of the frame that appears. 3 Edit the input using the available options. • Cut: Cut out the input. To paste it to another location, tap and hold the location, and then tap Paste. • Copy: Copy the input.
Apps and features 4 Tap where you want to change the style. Changing drawings into shape You can change your drawings into shapes. Tap and draw. Your drawings will now automatically change into the corresponding shape. Converting handwriting to text After writing on the screen, tap . Options will appear in the preview window. To replace the handwriting with the text, tap Convert.
Apps and features Recording voice to notes Make a recording of your voice while creating a note, and then the content will be synchronised with the recording. On the note composer screen, tap → Voice recordings and create a note. Select a note from the list and tap to play the recording. Then the content you created while recording will be displayed on the screen along with the recording. Adding memos to PDF files Launch the Samsung Notes app, tap the PDF file. , and then select a PDF file.
Apps and features PENUP Introduction PENUP is a social network service for sharing artwork drawn with the S Pen. Post your artwork, view others’ artwork, and get useful drawing tips. Your profile Your activities Post your artwork. View artwork by category. You can sign in to PENUP with your Samsung account or other SNS accounts. Posting your artwork Post your artwork created in Samsung Notes or other drawing apps to PENUP. 1 2 Launch the PENUP app and tap . Select an option.
Apps and features 4 5 Enter artwork information. Tap Post. Posting artwork from other apps To post your artwork from Gallery or other drawing apps, select the artwork from an app and tap → PENUP. Colouring images Using the various colours, create your own artwork. 1 2 3 4 Launch the PENUP app, and then tap Colouring. Select an image. Tap Start colouring. When you are finished, tap Done. Live drawing Draw along as you watch the live drawing video that shows the process of completing an image.
Apps and features 4 To draw on the image, tap 5 When you are finished, tap to pause the playback. You can change the playback speed by tapping . . The original image will be hidden and you can see the image you drew. Photo drawing Draw images on your photos and keep them as your own works of art. Select a photo from Gallery or take a photo and draw on the photo. After completing your drawing, you can see the image you drew by hiding the photo. 1 2 3 4 5 6 Launch the PENUP app.
Apps and features Calendar Manage your schedule by entering upcoming events or reminders in your planner. Creating events 1 2 Launch the Calendar app and tap or double-tap a date. Enter event details. Select a sticker to display with the event. Enter a title. Change the event's colour. Set the duration. Enter the location. Select a calendar to save the event to. Set an alarm. Add a note. 3 Tap Save to save the event.
Apps and features Syncing events with your accounts 1 2 Launch the Settings app, tap Accounts and backup → Accounts, and then select the account to sync with. Tap Sync account and tap the Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate it. To add accounts to sync with, launch the Calendar app and tap → → Add new account. Then, select an account to sync with and sign in.
Apps and features 2 3 4 5 Tap Write a reminder or and enter ‘Water the flowers’. Tap Place → Pick a place and set the location to home. Tap When I arrive at → Done. Tap Save to save the reminder. When you arrive at home, the ‘Water the flowers’ notification will appear. Completing reminders Mark reminders that you do not need to be reminded of as complete. On the reminders list, select a reminder and tap Complete. Restoring reminders Restore reminders that have been completed.
Apps and features Samsung Flow Introduction Samsung Flow allows you to easily connect your tablet to your smartphone and use them conveniently, such as checking notifications or sharing contents. Samsung Flow must be installed on both devices that you want to connect. If Samsung Flow is not installed, download it from Galaxy Store or Play Store. • This feature is only available on some Samsung Android devices. • To use this feature, you must activate Bluetooth feature on your tablet and your smartphone.
Apps and features Sharing mobile data connection (SM-T870, SM-T970) Share your smartphone’s mobile data connection with your tablet using a mobile hotspot when the Internet connection is not available on your tablet. 1 2 On your tablet, launch the Samsung Flow app. Tap . You can access the Internet on your tablet using your smartphone’s mobile data connection. • Your smartphone must support the mobile hotspot feature. • You may incur additional charges on your smartphone when using this feature.
Apps and features 2 Tap • Tap to start recording. Speak into the microphone. to pause recording. • While making a voice recording, tap BOOKMARK to insert a bookmark. Change the recording mode. Start recording. 3 4 Tap to finish recording. Enter a file name and tap Save. Changing the recording mode Launch the Voice Recorder app. Select a mode from the top of the voice recorder screen. • Standard: This is the normal recording mode.
Apps and features My Files Access and manage various files stored in the device or in other locations, such as cloud storage services. Launch the My Files app. View files that are stored in each storage. To check for unnecessary data and free up the device’s storage, tap Analyse storage. To search for files or folders, tap . Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. Alarm Launch the Clock app and tap Alarm.
Apps and features World Clock Launch the Clock app and tap World Clock. Creating clocks Tap , enter a city name or select a city from the map, and then tap Add. To use the time zone converter, tap → Time zone converter. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap Delete. Stopwatch 1 2 3 Launch the Clock app and tap Stopwatch. Tap Start to time an event. To record lap times while timing an event, tap Lap. Tap Stop to stop timing. • To restart the timing, tap Resume.
Apps and features Calculator Perform simple or complex calculations. Launch the Calculator app. To clear the history, tap Clear history. To use the unit conversion tool, tap or temperature, into other units. . You can convert various values, such as area, length, Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access. You can set the device to game mode to play games more easily. Open games with or without sound.
Apps and features 2 Drag the Library panel upwards and tap a game. Games downloaded from Play Store and Galaxy Store will be automatically shown on the Game Launcher screen. If you cannot see your games, drag the Library panel upwards and tap → Add apps. Removing a game from Game Launcher Drag the Library panel upwards, tap and hold a game, and then tap Remove from Game Launcher. Changing the performance mode You can change the game performance mode.
Apps and features • You can set to open the Game Booster panel from the navigation bar while the navigation bar is set to Full screen gestures. On the Game Booster panel, tap Block during game and tap the Full screen gestures switch to activate it. • Available options may vary depending on the game. • : Configure settings for Game Booster.
Apps and features Samsung Kids Introduction You can restrict children’s access to certain apps, set their usage times, and configure settings to provide a fun and safe environment for children when they use the device. Using Samsung Kids Open the notification panel, swipe downwards, and then tap (Samsung Kids) to activate it. The Samsung Kids screen will appear. When starting Samsung Kids for the first time or after performing a data reset, follow the on-screen instructions to complete the setup.
Apps and features • Daily usage: View the daily usage time of Samsung Kids. • Activity: View the activity history of Samsung Kids. • Frequently contacted: View the frequently used contacts in Samsung Kids. • My kid’s creations: View the works created from the apps in Samsung Kids. • Allowed content: Check the apps or content supported by Samsung Kids and add them. • Show Content page: Set the device to display the Samsung partner’s content page on the Samsung Kids screen.
Apps and features Connecting to nearby devices Connect to nearby devices, such as Bluetooth headsets, easily and quickly. Connection methods may vary depending on the type of connected devices or the shared content. 1 2 3 4 Launch the SmartThings app. Tap Add device or tap → Device. Tap Scan nearby. Select a device from the list and connect to it by following the on-screen instructions.
Apps and features Viewing and controlling connected devices You can view and control the devices. For example, you can check the ingredients in your refrigerator or adjust the TV volume. 1 2 Launch the SmartThings app. The list of connected devices will appear. View the status of devices on the list. To control the devices, select a device. When the device controller supplied with the selected device is downloaded, you can control the device.
Apps and features Adding scenes Add a scene and register devices to it to control multiple devices at the same time. 1 2 3 4 5 6 Launch the SmartThings app. Tap → Tap → Scenes → Add scene. and select a location. Enter the scene name. Tap under Actions to add actions to perform. Tap Save. Adding automations You can also set an automation to operate devices automatically depending on the preset time, the status of devices, and more.
Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. (SM-T875, SM-T975, SM-T976B) 1 2 Launch the Gallery app and select an image. Tap and select a sharing method, such as email. When you have a communication or sharing history, the people you contacted will appear on the sharing options panel.
Apps and features 2 3 4 On the other device, open the notification panel, swipe downwards, and then tap (Quick Share) to activate it. Tap → Quick Share and select a device to transfer the image to. Accept the file transfer request on the other device. Setting who can find your device Set who is allowed to find and send content to your device. 1 Open the notification panel, swipe downwards, and then tap activate it. 2 Tap and hold 3 Select an option. (Quick Share) to (Quick Share).
Apps and features Shared album Create a shared album to share photos or videos with others, and download your files whenever you want. • To use this feature, you must sign in to your Samsung account. • When you play a high-resolution video from a shared album, the video connection may drop depending on the network speed. • Content that is larger than 1 GB cannot be shared to a shared album. 1 2 3 Launch the Gallery app and select an image. Tap → Shared album. Select an album to share.
Apps and features 1 Your tablet Launch the Settings app, tap Connections → Bluetooth, tap the switch to activate it, and then connect the tablet to your car speaker. If the tablet and your car speaker are already connected, proceed to the next step. 2 Your tablet Open the notification panel, swipe downwards, and then tap Share) to activate it.
Apps and features Daily Board Introduction Daily Board lets you use your tablet as a picture frame or bulletin board when it is charging with a USB cable or charging dock. You can enjoy a slide show with your favourite images and view information, such as the time, weather, or your calendar. You can also create a note and control music while using it. Launching Daily Board 1 Charge the device with a USB cable or charging dock.
Apps and features Setting the information view mode of the Daily Board main screen Change the view mode of the information, such as the clock, weather, or calendar displayed on the Daily Board main screen. 1 2 Launch the Settings app and tap Advanced features → Daily Board. Tap Time, weather, and calendar and select a view mode. • Show sequentially: Set the Daily Board main screen to display information sequentially by switching the screen.
Apps and features Controlling the music You can control music playback easily on Daily Board. Tap and select an app to control playback. Configuring settings for Daily Board Configure various settings for Daily Board and make Daily board more personalised. • Slideshow: Select the images to add to the slide show and change the settings for slide show, such as the image order, transition speed, and style. You can also set the clock or weather information shown on the slide show.
Apps and features Samsung DeX Introduction Samsung DeX is a service that allows you to use your tablet like a computer by connecting the tablet to an external display, such as a TV or monitor, or to the Keyboard Cover. Accomplish tasks you want done on your tablet quickly and easily on a large screen using a keyboard and mouse. While using Samsung DeX, you can simultaneously use your tablet.
Apps and features Connecting devices and starting Samsung DeX Connecting to the Keyboard Cover Use your tablet like a computer by connecting the Keyboard Cover. Gently press the device until the device’s keyboard dock port connects with the connector of the Keyboard Cover. Samsung DeX screen will appear.
Apps and features Wired connection to an external display You can connect your tablet to an external display using an HDMI adaptor. 1 2 3 Connect an HDMI adaptor to your tablet. Connect an HDMI cable to the HDMI adaptor and to a TV or monitor’s HDMI port. On your tablet’s screen, tap Start. Without changing your tablet’s screen, the Samsung DeX screen will appear on the connected TV or monitor.
Apps and features Connecting to a TV wirelessly You can use Samsung DeX by connecting your tablet to a TV wirelessly. 1 2 3 4 On your tablet, open the notification panel, swipe downwards, and then tap and hold (DeX). Select a TV from the detected devices list and tap Start now. Some TVs will only be detected when its screen mirroring mode is turned on. If the connection request window appears on the TV, accept the request. Follow the on-screen instructions to complete the connection.
Apps and features Controlling with an external keyboard and mouse You can use a wireless keyboard/mouse. Refer to the respective device’s manual for more information. • You can set the mouse pointer to flow from the external display to the tablet’s screen. Launch the Settings app, select Samsung DeX → Mouse/trackpad, and then select the Flow pointer to tablet screen switch to activate it. • You can also use the external keyboard on the tablet’s screen.
Apps and features Using Samsung DeX Use your tablet’s features in an interface environment similar to a computer. You can multitask by running multiple apps simultaneously. You can also check your tablet’s notifications and status.
Apps and features • The Samsung DeX screen layout may differ depending on the connected device. • When starting or ending Samsung DeX, running apps may be closed. • Some apps or features may not be available when using Samsung DeX. • To adjust the screen settings, use the connected TV or monitor’s display settings. Using the external display and tablet simultaneously While using Samsung DeX, you can use separate apps on the external display and your tablet simultaneously.
Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. Chrome Search for information and browse webpages. Gmail Send or receive emails via the Google Mail service. Maps Find your location on the map, search the world map, and view location information for various places around you. YT Music Enjoy various music and videos provided by YouTube Music.
Apps and features Google Search quickly for items on the Internet or your device. Duo Make a simple video call. Some apps may not be available depending on the service provider or model.
Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap . Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. • Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Refer to Wi-Fi for more information.
Settings • Data usage ► SM-T875, SM-T975, SM-T976B: Keep track of your data usage amount and customise the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. You can activate the data saver feature to prevent some apps running in the background from sending or receiving data. Refer to Data saver (SM-T875, SM-T975, SM-T976B) for more information.
Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. 1 2 On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. Tap → Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature. 3 Select a device to connect to. The devices will be connected when the other device accepts the Wi-Fi Direct connection request.
Settings Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.
Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 2 3 Launch the Gallery app and select an image. Tap → Bluetooth and select a device to transfer the image to. If the device you want to pair with is not in the list, request that the device turns on its visibility option.
Settings Mobile data only apps (SM-T875, SM-T975, SM-T976B) Select apps to always use the mobile data even when your device is connected to a Wi-Fi network. For example, you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected. Even if you do not deactivate the Wi-Fi feature, the apps will launch using the mobile data.
Settings Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. 1 2 On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile Hotspot. Tap the switch to activate it. The icon appears on the status bar. Other devices can find your device in the Wi-Fi networks list. To set a password for the mobile hotspot, tap → Configure Mobile Hotspot and select the level of security. Then, enter a password and tap Save.
Settings More connection settings Customise settings to control other connection features. On the Settings screen, tap Connections → More connection settings. • Nearby device scanning: Set the device to scan for nearby devices to connect to. • Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files. Refer to Printing for more information.
Settings 5 Select a printer to add. To add printers manually, tap → Add printer. Printing content While viewing content, such as images or documents, access the options list, tap Print → → All printers..., and then select a printer. Printing methods may vary depending on the content type. Sounds and vibration Options Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • Sound mode: Set the device to use sound mode, vibration mode, or silent mode.
Settings Dolby Atmos (surround sound) Select a surround sound mode optimised for various types of audio, such as movies, music, and voice. With Dolby Atmos, you can experience moving audio sounds that flows all around you. On the Settings screen, tap Sounds and vibration → Sound quality and effects → Dolby Atmos, tap the switch to activate it, and then select a mode.
Settings • Status bar: Set how to display notification icons and whether to show the remaining battery percentage on the status bar. • Do not disturb: Set the device to mute all sounds except for allowed exceptions. • Recently sent: View the apps that received recent notifications and change the notification settings. To customise notification settings for more apps, tap See all → → All and select an app from the apps list.
Settings • Blue light filter: Activate the blue light filter and change the filter settings. Refer to Blue light filter (SM-T970, SM-T975, SM-T976B) for more information. (SM-T970, SM-T975, SM-T976B) • Screen mode: Change the screen mode to adjust the display’s colour and contrast. Refer to Changing the screen mode or adjusting the display colour for more information. • Font size and style: Change the font size and style. Refer to Font size and style for more information.
Settings Motion smoothness The refresh rate is the number of times the screen is refreshed every second. Use a high refresh rate to prevent the screen from flickering when switching between screens. The screen will scroll more smoothly. When you select a standard refresh rate, you can use the battery longer. 1 2 On the Settings screen, tap Display → Motion smoothness. Select a refresh rate. • High: Use a high refresh rate for the screen to switch more smoothly.
Settings Changing the screen mode On the Settings screen, tap Display → Screen mode and select a mode you want. • Vivid: This optimises the colour range, saturation, and sharpness of your display. You can also adjust the display colour balance by colour value. • Natural: This adjusts the screen to a natural tone. • You can adjust the display colour only in Vivid mode. • Vivid mode may not be compatible with third-party apps. • You cannot change the screen mode while applying the blue light filter.
Settings Font size and style Change the font size and style. 1 2 On the Settings screen, tap Display → Font size and style. Change the font style and boldness setting and drag the adjustment bar under Font size to change the size. Screensaver You can set to display images as a screensaver when the screen turns off automatically. The screensaver will be displayed when the device is charging. 1 2 3 4 On the Settings screen, tap Display → Screensaver. Select an option.
Settings Lock screen Options Change the settings for the locked screen. On the Settings screen, tap Lock screen. The available options may vary depending on the screen lock method selected. • Screen lock type: Change the screen lock method. • Smart Lock: Set the device to unlock itself when trusted locations or devices are detected. Refer to Smart Lock for more information. • Secure lock settings: Change screen lock settings for the selected lock method.
Settings 1 2 3 On the Settings screen, tap Lock screen → Smart Lock. Unlock the screen using the preset screen lock method. Select an option and follow the on-screen instructions to complete the setup. Biometrics and security Options Change the settings for securing the device. On the Settings screen, tap Biometrics and security. • Face recognition: Set the device to unlock the screen by recognising your face. Refer to Face recognition for more information.
Settings • Install unknown apps: Set the device to allow the installation of apps from unknown sources. • Encrypt or decrypt SD card: Set the device to encrypt files on a memory card. If you reset your device to the factory defaults with this setting enabled, the device will not be able to read your encrypted files. Disable this setting before resetting the device. • Other security settings: Configure additional security settings.
Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. 1 2 3 4 5 6 On the Settings screen, tap Biometrics and security → Face recognition. Read the on-screen instructions and tap Continue. Set a screen lock method. Select whether you are wearing glasses or not and tap Continue. Hold the device with the screen facing towards you and look at the screen. Position your face inside the frame on the screen. The camera will scan your face.
Settings Unlocking the screen with your face You can unlock the screen with your face instead of using a pattern, PIN, or password. 1 2 3 On the Settings screen, tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. Tap the Face unlock switch to activate it. • If you want to set the device to unlock the screen without swiping on the locked screen after recognising your face, tap the Stay on Lock screen switch to deactivate it.
Settings Fingerprint recognition In order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in your device. After registering, you can set the device to use your fingerprint for the features below: • Screen lock • Secure Folder • This feature may not be available depending on the service provider or model. • Fingerprint recognition uses the unique characteristics of each fingerprint to enhance the security of your device.
Settings ► SM-T870, SM-T875: • The Side key has a built-in fingerprint recognition sensor. Ensure that the fingerprint recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and necklaces. • Covering the fingerprint recognition sensor with protective films, stickers, or other accessories may decrease the fingerprint recognition rate. If the fingerprint recognition sensor is initially covered with a protective film, remove it before using the fingerprint recognition sensor.
Settings 4 Register your fingerprint. ► SM-T870, SM-T875: Place your finger on the Side key. After the device detects your finger, lift it up and place it on the Side key again. ► SM-T970, SM-T975, SM-T976B: Place your finger on the fingerprint recognition sensor. After the device detects your finger, lift it up and place it on the fingerprint recognition sensor again. Repeat this action until the fingerprint is registered. 5 When you are finished registering your fingerprints, tap Done.
Settings Checking registered fingerprints You can check whether your fingerprint is registered by placing your finger on the fingerprint recognition sensor. 1 2 3 4 On the Settings screen, tap Biometrics and security → Fingerprints. Unlock the screen using the preset screen lock method. Tap Check added fingerprints. Place your finger on the fingerprint recognition sensor. The recognition result will be displayed. Deleting registered fingerprints You can delete registered fingerprints.
Settings Changing the fingerprint recognition icon setting (SM-T970, SM-T975, SM-T976B) Set the device to show or hide the fingerprint recognition icon when you tap the screen while the screen is turned off. 1 2 3 On the Settings screen, tap Biometrics and security → Fingerprints. Unlock the screen using the preset screen lock method. Tap Show icon when screen is off switch to activate or deactivate it.
Settings Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill. 1 2 3 Open a website that you want to sign in to. Enter your ID and password, and then tap the website’s sign in button. When a pop-up window asking whether you want to save the sign-in information appears, tick Sign in with Samsung Pass and tap Remember.
Settings Using Samsung Pass with websites and apps When using websites or apps that support Samsung Pass, you can easily sign in with Samsung Pass. To see the list of websites and apps that support Samsung Pass, on the Samsung Pass main screen, tap → Partners. If there are no websites or apps that support Samsung Pass, Partners will not appear. • Available websites and apps may vary depending on the service provider or model.
Settings Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct.
Settings 4 Select a lock method to use for Secure Folder and follow the on-screen instructions to complete the setup. The Secure Folder screen will appear and the Secure Folder app icon ( to the Apps screen. ) will be added To change the name or icon colour of Secure Folder, tap → Customise. • When you launch the Secure Folder app, you must unlock the app using your preset lock method. • If you forget your Secure Folder unlock code, you can reset it using your Samsung account.
Settings Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage. The following actions are an example of moving an image from Secure Folder to the default storage. 1 2 Launch the Secure Folder app and tap Gallery. Select an image and tap → Move out of Secure Folder. The selected items will be moved to Gallery in the default storage. Adding apps Add an app to use in Secure Folder. 1 2 Launch the Secure Folder app and tap Add apps.
Settings Hiding Secure Folder You can hide the Secure Folder shortcut from the Apps screen. Launch the Secure Folder app, tap → Settings, and then tap the Show icon on Apps screen switch to deactivate it. Alternatively, open the notification panel, swipe downwards, and then tap Folder) to deactivate the feature. (Secure Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later.
Settings Uninstalling Secure Folder You can uninstall Secure Folder, including the content and apps in it. Launch the Secure Folder app and tap → Settings → More settings → Uninstall. To back up content before uninstalling Secure Folder, tick Move media files out of Secure Folder and tap Uninstall. To access data backed up from Secure Folder, launch the My Files app and tap Internal storage → Secure Folder. Notes saved in Samsung Notes will not be backed up.
Settings Purchasing protection plan You are provided with a free protection plan for Wi-Fi networks every month. You can also purchase paid protection plans and have unlimited bandwidth protection for a limited time. 1 2 On the Settings screen, tap Biometrics and security → Secure Wi-Fi. Tap Protection plan and select the plan you want. For certain protection plans, you can transfer the protection plan to another device signed in to your Samsung account.
Settings Location Change settings for location information permissions. On the Settings screen, tap Location. • App permissions: View the list of apps that have permission to access the device’s location and edit the permission settings. • Improve accuracy: Set the device to use the Wi-Fi or Bluetooth feature to increase the accuracy of your location information, even when the features are deactivated. • Recent location requests: View which apps request your current location information.
Settings • Smart Switch: Launch Smart Switch and transfer data from your previous device. Refer to Transferring data from your previous device (Smart Switch) for more information. Regularly back up your data to a safe location, such as Samsung Cloud or a computer, so that you can restore it if the data is corrupted or lost due to an unintended factory data reset.
Settings Adding restricted profiles (SM-T870, SM-T970) 1 2 3 On the Settings screen, tap Accounts and backup → Users. Tap Add user or profile → User (restricted profile) → Set up screen lock. If you are not using a secure screen lock method with the administrator account, follow the on-screen instructions to set one up. Select the apps and content that restricted users are allowed to access. Switching users Tap the user account icon at the top of the locked screen and select an account to switch to.
Settings ► SM-T870, SM-T970: On the Settings screen, tap Accounts and backup → Users. To delete a user account, tap next to the account. To change the settings for a restricted account, tap account by tapping . next to an account. You can delete the Samsung Cloud Sync your device’s data with Samsung Cloud and view the data you have synced in each app. You can also back up your device’s data to Samsung Cloud and restore it later. To use Samsung Cloud, you must sign in to your Samsung account.
Settings Backing up data You can back up your device’s data to Samsung Cloud. 1 2 3 On the Settings screen, tap Accounts and backup → Samsung Cloud → Back up this tablet. Tick items you want to back up and tap Back up. Tap Done. • Some data will not be backed up. To check which data will be backed up, on the Settings screen, tap Accounts and backup → Samsung Cloud → Back up this tablet.
Settings Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. • S Pen: Change the settings for using the S Pen. Refer to S Pen features for more information about Air actions, Air command, Air view, and Screen off memo. • Side key: Select an app or feature to launch using the Side key.
Settings • Screenshots and screen recorder: Change the settings for screenshots and screen recorder. • Direct share: Set the device to display the people you contacted on the sharing options panel to allow you to share content directly. • Reduce animations: Set the device to reduce the screen effects of certain actions, such as opening or closing apps. • Motions and gestures: Activate the motion feature and configure settings. Refer to Motions and gestures for more information.
Settings Digital Wellbeing and parental controls Options View the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use. On the Settings screen, tap Digital Wellbeing and parental controls. • Digital Wellbeing: View the daily usage history of your device. Refer to Digital Wellbeing for more information. • Parental controls: Manage your children’s digital use.
Settings Setting timers for apps You can limit the daily usage time for each app by setting a timer. When you reach the limit, the app will be deactivated and you cannot use it. 1 2 On the Settings screen, tap Digital Wellbeing and parental controls → App timers. Tap No timer next the app you want and set the time. Using focus mode You can activate focus mode to avoid distractions from your device and stay focused on what you want.
Settings Optimising your device On the Settings screen, tap Device care → Optimise now. The quick optimisation feature improves device performance through the following actions. • Closing apps running in the background. • Managing abnormal battery usage. • Scanning for crashed apps and malware. Using the auto optimisation feature You can set the device to perform auto optimisation when your device is not in use. Tap → Advanced → Auto optimisation and tap the switch to activate it.
Settings Adaptive power saving You can set the device to activate power saving mode automatically based on your usage patterns and the remaining battery power. Tap Power mode and tap the Adaptive power saving switch to activate it. Your device will activate power saving mode based on the situation to extend the battery’s usage time. Putting apps to sleep You can save battery power by preventing apps that are running in the background from using battery power when they are not being used.
Settings Apps Manage the device’s apps and change their settings. You can view the apps’ usage information, change their notification or permission settings, or uninstall or disable unnecessary apps. On the Settings screen, tap Apps. General management Customise your device’s system settings or reset the device. On the Settings screen, tap General management. • Language and input: Select device languages and change settings, such as keyboards and voice input types.
Settings 3 To set the selected language as the default language, tap Set as default. To keep the current language setting, tap Keep current. The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list. To change the default language from your languages list, select the language you want and tap Apply. If an app does not support the default language, the next supported language in the list will be used.
Settings Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. If emergency software updates are released for your device’s security and to block new types of security threats, they will be installed automatically without your agreement. • Download and install: Check for and install updates manually.
Settings About tablet Access your device’s information. On the Settings screen, tap About tablet. To change your device’s name, tap Edit. • Status: View various device information, such as the Wi-Fi MAC address and serial number. • Legal information: View legal information related to the device, such as safety information and the open source licence. • Software information: View the device’s software information, such as its operating system version and firmware version.
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the device lock feature is enabled, you must enter the password you set for the device.
Appendix The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction. • The touchscreen may malfunction in humid conditions or when exposed to water. • Restart your device to clear any temporary software bugs.
Appendix Calls are not connected • Ensure that you have accessed the right cellular network. • Ensure that you have not set call barring for the phone number you are dialling. • Ensure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call • Ensure that you are not covering the built-in microphone. • Ensure that the microphone is close to your mouth. • If using an earphone, ensure that it is properly connected.
Appendix The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced. • Battery consumption will increase when you use certain features or apps, such as GPS, games, or the Internet.
Appendix Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on your device, try the following: • Free some memory by transferring files to a computer or deleting files from your device. • Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file. • Ensure that the file formats are supported by the device.
Appendix A connection is not established when you connect the device to a computer • Ensure that the USB cable you are using is compatible with your device. • Ensure that you have the proper driver installed and updated on your computer. Your device cannot find your current location GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations.
Appendix The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards, and then drag the notification panel downwards. Tap → Quick panel layout, and tap the Show brightness on top switch to activate it. Removing the battery • To remove the battery, contact an authorised service centre. To obtain battery removal instructions, please visit www.samsung.com/global/ecodesign_energy.
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