www.samsung.
USER MANUAL SM-R324 Printed in Korea GH68-48025A Rev.1.0 English (EU).
About the Gear VR The Samsung Gear VR allows you to enjoy 2D, 3D, and 360-degree content by connecting it with your mobile device. You can also view webpages and your own 360-degree images or videos. Connect other devices, such as controllers (included), game controllers, or headsets (sold separately), with the mobile device for a more immersive experience.
Table of Contents Read me first Getting started 7 Package contents 8 Device layout 17 Connecting the mobile device and wearing the Gear VR 32 Preparing the controller for use 37 Installing the Gear VR app (Oculus) and connecting the controller Basics 47 Using the Gear VR's touchpad 49 Using the controller 52 Moving the pointer or the screen 53 Selecting items 53 Using the Universal menu 56 Downloading apps and content 57 Viewing notifications received on the mobile device 3
Table of Contents Viewing content 59 Viewing content on the Oculus Home screen 63 Viewing content on the mobile device 66 Viewing online content Health and safety warnings Safety information Appendix 89 Troubleshooting 4
Read me first • Please read this manual before using the Samsung Gear VR (also referred to as Gear VR) to ensure safe and proper use. • To prevent injury or damage to your devices, read the health and safety warnings and information before using the Gear VR. • Use the Gear VR for its intended purpose only. Using the Gear VR for other purposes may result in injury. • The Gear VR cannot be operated by itself. To use the Gear VR, connect a mobile device to it. Visit www.samsung.
Read me first Instructional icons Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to your device or other equipment Notice: notes, usage tips, or additional information 6
Getting started Package contents Check the product box for the following items: • Gear VR, top strap, main strap, Micro USB connector, Micro USB device holder (for replacement), controller, wrist strap, controller holder, two AAA batteries, and user manual • The items supplied with the device and any available • • • • accessories may vary depending on the region or service provider. The supplied items are designed only for this device and may not be compatible with other devices.
Getting started Device layout Gear VR Back key Focus adjustment wheel Home key Front cover Touchpad Volume key Touchpad and keys Function • Tap to select an item. You can Touchpad 8 move to the next or previous item by swiping forwards or backwards. For more information, refer to Using the Gear VR's touchpad. (p.
Getting started Touchpad and keys Home Function • Press to return to the Oculus Home screen. • Press to return to the previous screen. Back Volume Focus adjustment wheel • Press and hold to open the Universal menu. You can view the status of the Gear VR and configure settings. • Press to adjust the Gear VR volume. • Rotate to focus by adjusting the distance between the mobile device and the Gear VR's lenses.
Getting started Main strap loop Top strap loop Device holder (left) Main strap loop Multipurpose jack (USB Type-C) Device holder (right) Proximity sensor Foam cushioning Lenses 10
Getting started • The Gear VR does not require charging as it is powered using the mobile device’s battery. • You can charge your mobile device by connecting a charger to the Gear VR's multipurpose jack. Use only Samsung-approved chargers. Unapproved chargers can cause the mobile device's battery to explode or damage your devices. −− If you use a Micro USB charger, connect a Micro USB connector before plugging the charger into the Gear VR. The Micro USB connector is only for battery charging.
Getting started −− If you use the Gear VR while the charger is connected to the Gear VR's multipurpose jack, it is powered by the charger and does not use the mobile device's battery. When you use content that has high power demand (more than 1 A) while the charger is connected, the Gear VR uses two power sources. In high power demand situations, the Gear VR is powered by the charger and the mobile device's battery at the same time.
Getting started Controller You can connect the controller to a mobile device connected with a Gear VR via Bluetooth. Control various Gear VR features with the controller keys and touchpad.
Getting started Touchpad and keys Function • Press to select an item. You can Touchpad Home 14 move to the next or previous item by swiping to the left or right. For more information, refer to Using the controller. (p. 49) When the controller is not connected with a Gear VR: • Press and hold to enter Bluetooth pairing mode. When the controller is connected with a Gear VR: • Press to return to the Oculus Home screen. • Press and hold to reorient the controller's pointer direction when it is off-centre.
Getting started Touchpad and keys Function • Press to return to the previous screen. Back Volume • Press and hold to open the Universal menu. You can view the status of the Gear VR and configure settings. • Press to adjust the Gear VR volume. • Press to select an item or use it Trigger as a trigger when playing certain games. Its function may vary depending on the launched apps.
Getting started Indicator light Colour Status Flashes red, green, and blue • The controller is in Bluetooth Flashes blue three times • Bluetooth is connected. Flashes blue one time • Sleep mode is deactivated. pairing mode. Band and mode Band and mode Output power Bluetooth 2.4 GHz 13 dBm Declaration of Conformity Samsung Electronics declares that this device complies with the essential requirements and relevant provisions of Directive 2014/53/EU. Go to www.samsung.
Getting started Connecting the mobile device and wearing the Gear VR • Do not put on the Gear VR when you are wearing glasses. Doing so may cause facial injuries. If you need corrective lenses, it is recommended that you wear contact lenses when using the Gear VR. • If you are farsighted or there is a big difference between your left and right eyes' vision, wear corrective lenses before using the Gear VR. • Factory lens protectors are pre-installed on the Gear VR.
Getting started • The foam cushioning may get dirty if your face is sweating while you are wearing the Gear VR. Do not try to wash the foam cushioning. Remove the polluted foam cushioning from the Gear VR and attach a new one. • The touchpad works only while you are wearing the Gear VR. • A proximity sensor inside the Gear VR detects the position of your face. When wearing the Gear VR, the mobile device's screen will turn on and the Gear VR's touchpad will be activated.
Getting started Connecting straps 1 Insert the ends of the straps through the strap loops on the Gear VR and use the velcro to fasten each end.
Getting started 2 Pull the device holder (right) to the right ( 1 ) then remove the front cover ( 2 ).
Getting started Removing straps Remove the top strap by pulling its loop towards the foam cushioning. Then, remove the main strap from the Gear VR.
Getting started Replacing the device holder The USB Type-C device holder is attached to the Gear VR by default. If your mobile device's multipurpose jack is USB Type-C, you can connect the mobile device to the Gear VR. If your mobile device's multipurpose jack is Micro USB, replace the device holder with the Micro USB device holder before connecting your mobile device to the Gear VR.
Getting started 1 Slide the lock switch to the holder from the Gear VR.
Getting started 2 Select another device holder. While the lock switch is in the position, slide the device holder into the holder slot. Then, lock the holder by sliding the lock switch to the position.
Getting started • Do not slide the device holder into the holder slot while the lock switch is in the position. This may damage the lock switch's latch. • Ensure that you lock the device holder by sliding the lock switch to the position. If not, the mobile device may accidentally separate from the Gear VR and be damaged.
Getting started Connecting the mobile device 1 Pull the device holder (right) to the right thoroughly ( 1 ). Then, push the device holder (left) gently ( 2 ) and slide it to position A or B ( 3 ) depending on the size of the mobile device's screen you want to use. Position A: For larger devices. Position B: For smaller devices. 3 2 Device holder (left) Device holder (right) 2 26 Unlatch the device holder (left).
Getting started 3 While the mobile device is on, connect it to the connector on the device holder ( 1 ). The mobile device will emit a sound when it is connected to the Gear VR properly. Insert the mobile device into the centre of the Gear VR and gently push the mobile device until it locks into place ( 2 ). The device holder (right) will return to the previous position and hold the mobile device ( 3 ).
Getting started • Do not forcefully insert the connector into the mobile device. Doing so may damage the connector. • Do not twist or bend the Gear VR’s connector when you connect or disconnect the mobile device. Doing so may damage the connector. • Push the mobile device into the Gear VR firmly until it locks in place. If it is not securely locked, the mobile device may accidentally separate from the Gear VR and be damaged. • If you insert the mobile device tilted to one side, it may cause discomfort.
Getting started If the sound is not emitted when you insert the Gear VR's connector into the mobile device, the Gear VR may not have recognised it. Unlock the mobile device's screen before using the Gear VR. Wearing the Gear VR Place the Gear VR on your head and adjust the length of the top strap and the main strap.
Getting started Do not walk or drive while wearing the Gear VR. Always be aware of your surroundings while using the Gear VR to avoid injuring yourself or others. • Wear the Gear VR properly. If you wear the Gear VR tilted to one side, it may cause discomfort. • If the screen shifts to the left or right, check if the device holder (left) is in the correct position. Reconnect your mobile device after sliding the device holder (left) to position A or B according to the size of your mobile device's screen.
Getting started Separating the devices Separate the mobile device from the Gear VR when you finish using it. Pull the device holder (right) to the right ( 1 ), and remove the mobile device ( 2 ). 2 1 Replace the front cover when you finish using the Gear VR.
Getting started Preparing the controller for use Connecting the wrist strap When you connect the wrist strap to your controller, you can use the controller safely without dropping it. 1 While pressing on the backside of the controller, slide the battery cover in the direction shown below to open it. Do not bend or twist the battery cover excessively. Doing so may damage the battery cover.
Getting started 2 Insert the wrist strap loop into the wrist strap connection hole and attach it to the hook to secure it. 2 1 Installing the batteries 1 Insert batteries with the positive and negative terminals properly aligned with the + and - symbols on the controller.
Getting started 2 Place the battery cover on the controller and slide the battery cover back until it clicks back into place. • If the indicator light flashes red while using the controller, replace the batteries. • Do not recharge the provided batteries (AAA batteries).
Getting started Using the controller holder You can attach the controller holder to the Gear VR's main strap to store your controller when not using it. 1 Thread the Gear VR's main strap through the controller holder.
Getting started 2 Put your controller in the controller holder to store it. Insert the controller into the controller holder properly. If it is not securely inserted, the controller may accidentally separate from the controller holder and become damaged. If you do not use the controller for an extended period, store the controller after removing the batteries.
Getting started Installing the Gear VR app (Oculus) and connecting the controller To use the Gear VR, you must manually install the Gear VR app (Oculus). Also, connect the controller to your mobile device before controlling the Gear VR. When you connect the mobile device to the Gear VR for the first time, the Gear VR app (Oculus) installation and controller connection will start automatically. • Before installing the app, ensure that the mobile device is connected to a Wi-Fi or mobile network.
Getting started 3 4 On the Gear VR app (Oculus) installation screen, tap START. 5 6 7 Tap INSTALL to install the default VR apps. 38 Read and agree to the health and safety warnings, and the terms and conditions in the End User Licence Agreement (EULA), and then tap NEXT. Tap Start. Enter the account information, following the on-screen instructions and tap Create Account to create an Oculus account. If you already have an Oculus account, tap Sign In and sign in to it.
Getting started 8 Tap Add Payment Method to register your card for making payments when you download paid VR apps or games from the Oculus Store. 9 Follow the on-screen instructions to connect the controller and choose the hand you will use the controller with. • If the controller is not detected, press and hold the controller's Home key to re-enter Bluetooth pairing mode.
Getting started 10 Reconnect your mobile device to the Gear VR and place the Gear VR on your head. When you sign in to your Oculus account, a tutorial will start. After viewing the tutorial, the Oculus Home screen will appear. Control the Gear VR with the controller's keys and touchpad. • A proximity sensor inside the Gear VR detects the position of your face. When you wear the Gear VR, the screen unlocks and you can use the touchpad. • The 3D viewing experience may vary depending on your visual acuity.
Getting started Connecting the controller with the Gear VR app (Oculus) 1 Press and hold the controller's Home key to enter Bluetooth pairing mode. The indicator light will flash red, green, and blue. 2 On the Gear VR app (Oculus), tap and select the controller menu to connect the controller. The indicator light will flash blue three times. The way for connecting the controller can be changed depending on the Oculus service. 3 Reconnect your mobile device to the Gear VR and wear the Gear VR.
Getting started Connecting the controller via Bluetooth You can connect the controller via Bluetooth only on mobile devices running Android 6.0 or higher. If you cannot connect the controller via Bluetooth, connect it with the Gear VR app (Oculus). 1 Press and hold the controller's Home key to enter Bluetooth pairing mode. The indicator light will flash red, green, and blue.
Getting started The indicator light will flash blue three times. The PIN for the controller is the four-digit number in parenthesis displayed on the mobile device’s Bluetooth settings screen. The number differs depending on the controller. 3 Reconnect your mobile device to the Gear VR and place the Gear VR on your head. Control the Gear VR with the controller's keys and touchpad.
Getting started Disconnecting and reconnecting the controller If you remove the Gear VR from your head or the current connection ends, the controller enters sleep mode. Press the controller's trigger, touchpad, or any keys to deactivate sleep mode and re-enter Bluetooth pairing mode. The controller will be reconnected to the previous mobile device automatically. • If the controller and the mobile device are not kept within the Bluetooth connection range, the controller will be disconnected.
Getting started Notices for using Bluetooth Bluetooth is a wireless technology standard that uses a 2.4 GHz frequency to connect to various devices over short distances. It can connect and exchange data with other Bluetooth enabled devices, such as mobile devices, computers, printers, and other digital home appliances, without connecting via cables. • To avoid problems when connecting your controller to another device, place the devices close to each other.
Getting started • Some devices, especially those that are not tested or approved by the Bluetooth SIG, may be incompatible with your controller. • Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes).
Basics Using the Gear VR's touchpad The touchpad is located under the Back key and the Home key. Use the touchpad to select items or to control the Gear VR. To avoid damaging the Gear VR's touchpad, do not tap it with anything sharp. • A proximity sensor in the Gear VR detects the position of your face and activates the touchpad. When you are not wearing the Gear VR, the touchpad will not work. • The touchpad functions may vary by app. Tapping • Select an item.
Basics Swiping forwards or backwards • Move to the next or previous item. • Scroll right or left on a list. • Reject an incoming call. Swiping upwards or downwards • Scroll up or down on a webpage or list. • While viewing an image, enlarge or reduce its size. Some apps may not support upwards or downwards swiping actions.
Basics Using the controller Control the Gear VR by moving your wrist in any direction to move the pointer and use the touchpad to select items. To avoid damaging the controller's touchpad, do not tap it with anything sharp. • To use the controller, connect it to your mobile device. • The controller functions may vary by app. Pressing • Select an item. • While playing a video, show available features.
Basics Moving • Move your wrist to move the pointer left, right, up, and down on the screen. Swiping to the left or right • Move to the next or previous item. • Scroll right or left on a list. • Reject an incoming call.
Basics Swiping upwards or downwards • Scroll up or down on a webpage or list. • While viewing an image, enlarge or reduce its size. Some apps may not allow you to use the swipe function. Using the trigger • Press to select an item or use it as a trigger when playing certain games. Its function may vary depending on the launched apps.
Basics Moving the pointer or the screen The Gear VR recognises your head movements. Move your head in any direction to move the pointer or the screen. To control the Gear VR with your controller, move your wrist in any direction to move the pointer. • The pointer is located in the centre of the screen. Some apps and content may not display the pointer at all times. • Depending on the app, there may be screen movement restrictions.
Basics Selecting items You can select items by moving your head and then tapping the Gear VR's touchpad. You can also select items by moving your controller with your wrist and then pressing the touchpad. Move the pointer to the item you want. When the border of the item is highlighted, tap the Gear VR's touchpad or press the controller's touchpad to select it. Using the Universal menu You can use the Universal menu to configure settings for the Gear VR and to capture the Gear VR's screen.
Basics • : Return to the Oculus Home screen. : View your Oculus account profile. • : View your friends list and check the friend request. You can invite your friends to the party room and play games and watch videos together. • : View incoming call and message notifications. • : Display setting options. −− : Adjust the volume. −− : Adjust the brightness.
Basics −− : Align the screen with the current direction you are facing. −− : Choose the hand you will use the controller with. −− : Set the Gear VR to turn pop-up messages on or off for incoming calls and notifications. −− : Activate or deactivate the Bluetooth feature. −− : Activate or deactivate the Wi-Fi feature. • : Display utility options. −− : Capture the Gear VR's screen. −− : Record the Gear VR's screen. −− : Activate the mobile device's rear camera to see outside the Gear VR.
Basics Downloading apps and content Launch the Oculus Store app and download various apps and content, such as 360-degree videos or photos. On the Oculus Home screen, select Store. Select the app or content you want to download. Then, select Free or Download, or select the button that shows the app’s price, then follow the on-screen instructions to confirm the download. Removing apps To remove a downloaded app, select Library → next to the app you want to delete. Select Uninstall.
Basics Viewing notifications received on the mobile device Viewing caller information or rejecting calls If you receive a call while you are using the Gear VR, a pop-up message is displayed on the screen. You can view the caller information or reject the call. To answer a call, separate the mobile device from the Gear VR and answer the call on the mobile device To reject a call, swipe backwards or forwards on the Gear VR's touchpad or swipe to the left or right on the controller's touchpad.
Basics The Gear VR blocks pop-up messages for incoming calls when you block pop-up messages for incoming calls or other notifications. You can turn on pop-up messages in the Universal menu. (p. 55) Viewing notifications While using the Gear VR, you can check general notifications, such as events, messages, and alarms. When a notification comes in, a pop-up message is displayed on the screen. To see more notification details, check them on the mobile device after you separate it from the Gear VR.
Viewing content Viewing content on the Oculus Home screen Oculus Home screen When you connect your mobile device to the Gear VR and wear the Gear VR, you will see the Oculus Home screen. On the Oculus Home screen, select an app or content to view various 2D, 3D, or 360-degree content. While using the Gear VR, press the Gear VR's Home key or the controller's Home key to return to the Oculus Home screen.
Viewing content Recent apps Friends list Recommendations The Oculus Home screen may appear differently depending on the Oculus service. Library View the content and apps you downloaded from the Oculus Store. On the Oculus Home screen, select Library. Move to the content or app you want to use and select it.
Viewing content Oculus Video Enjoy various videos and 3D movies in your own virtual movie theatre. You can also view 360-degree videos, as well as 2D or 3D videos, saved in your mobile device. If the video app is not installed as a default app, download it from the Oculus Store. 1 2 3 On the Oculus Home screen, select Library → video. Select a category and a video. Move your head in any direction or use the controller to watch the videos from various angles.
Viewing content Oculus 360 photos View recommended 360-degree images, 3D art images, and other various images. You can also view 360-degree images saved in your mobile device. If the 360 photos app is not installed as a default app, download it from the Oculus Store. 1 2 3 62 On the Oculus Home screen, select Library → 360 photos. Select a category and an image. Move your head in any direction to view the images from various angles.
Viewing content Viewing content on the mobile device View images and videos saved in your mobile device. You can also enjoy 2D and 3D videos with subtitles and stereophonic sound, as well as 360-degree content captured by 360 cameras, such as the Gear 360. If the Samsung Gallery app is not installed as a default app, download it from the Oculus Store. On the Oculus Home screen, select Library → Samsung Gallery. Playing videos Select a video and play it.
Viewing content • : Select a view mode. −− 2D: View the video in 2D. −− 180°: View 180-degree videos. −− 360°: View 360-degree videos. −− 3D SBS/3D TB/360° 3D SBS/360° 3D TB/180° 3D SBS/180° 3D TB: View the 3D video in 3D. : Select whether to display subtitles. • : Select whether to display the background image of Samsung Gallery while watching the video. • Viewing images Select an image.
Viewing content To reorient the screen in the direction you are currently facing, press the Gear VR's Back key or the controller's Back key twice. While viewing images, tap the Gear VR's touchpad or press the controller's touchpad to use the following features: • / : View the next or previous image. • : View the images as a slide show. • : Select the view mode. −− 2D: View 2D images. −− 360: View 360-degree images. −− Panorama: View panorama images. • : Rotate the image.
Viewing content Viewing online content Using the Samsung Internet app, you can view Internet content and videos on webpages. Download the Samsung Internet app from the Oculus Store and launch the app to view online content.
Health and safety warnings • These health & safety warnings are periodically updated for accuracy and completeness. Check www.oculus.com/warnings for the latest version. HEALTH & SAFETY WARNINGS: To reduce the risk of personal injury, discomfort or property damage, please ensure that all users of the Gear VR read the warnings below carefully before using the Gear VR. Before Using the Gear VR • Read and follow all setup and operating instructions provided with the Gear VR.
Health and safety warnings • Your Gear VR is not designed for use with any ineligible device, accessory and/or software. Use of an ineligible device, accessory and/or software may result in injury to you or others, and may cause performance issues or damage to your system and related services. • A comfortable virtual reality experience requires an unimpaired sense of motion and balance.
Health and safety warnings Seizures Some people (about 1 in 4000) may have severe dizziness, seizures, epileptic seizures or blackouts triggered by light flashes or patterns, and this may occur while they are watching TV, playing video games or experiencing virtual reality, even if they have never had a seizure or blackout before or have no history of seizures or epilepsy. Such seizures are more common in children and young people under the age of 20.
Health and safety warnings Children The Gear VR should not be used by children under the age of 13, as young children are in a critical period in visual development. Adults should monitor children (age 13 and older) who are using or have used the Gear VR for any of the symptoms described below, and should limit the time children spend using the Gear VR and ensure they take breaks during use.
Health and safety warnings General Precautions To reduce the risk of injury or discomfort you should always follow these instructions and observe these precautions while using the Gear VR. • Use Only In A Safe Environment: The Gear VR produces an immersive virtual reality experience that distracts you from and completely blocks your view of your actual surroundings. −− Always be aware of your surroundings before beginning use and while using the Gear VR. Use caution to avoid injury.
Health and safety warnings −− Take special care to ensure that you are not near other people, objects, stairs, balconies, open doorways, windows, furniture, open flames, ceiling fans or light fixtures or other items that you can bump into or knock down when using— or immediately after using—the Gear VR. −− Remove any tripping hazards from the area before using the Gear VR. −− Remember that while using the Gear VR you may be unaware that people and pets may enter your immediate area.
Health and safety warnings • Ease into the use of the Gear VR to allow your body to adjust; use for only a few minutes at a time at first, and only increase the amount of time using the Gear VR gradually as you grow accustomed to virtual reality. Looking around and using the input device when first entering virtual reality can help you adjust to any small differences between your real-world movements and the resulting virtual reality experience.
Health and safety warnings • Listening to sound at high volumes can cause irreparable damage to your hearing. Background noise, as well as continued exposure to high volume levels, can make sounds seem quieter than they actually are. Due to the immersive nature of the virtual reality experience, do not use the Gear VR with the sound at a high volume so that you can maintain awareness of your surroundings and reduce the risk of hearing damage.
Health and safety warnings • Just as with the symptoms people can experience after they disembark a cruise ship, symptoms of virtual reality exposure can persist and become more apparent hours after use. These post-use symptoms can include the symptoms above, as well as excessive drowsiness and decreased ability to multi-task. These symptoms may put you at an increased risk of injury when engaging in normal activities in the real world.
Health and safety warnings • Do not use the Gear VR until all symptoms have completely subsided for several hours. Make sure you have properly configured the Gear VR before resuming use. • Be mindful of the type of content that you were using prior to the onset of any symptoms because you may be more prone to symptoms based upon the content being used. • See a doctor if you have serious and/or persistent symptoms. Repetitive Stress Injury Using the Gear VR can make your muscles, joints or skin hurt.
Health and safety warnings Interference with Medical Devices The Gear VR contains magnets and can emit radio waves. These can affect the operation of nearby electronics, including cardiac pacemakers hearing aids and defibrillators. If you have a pacemaker or other implanted medical device, do not use the Gear VR without first consulting your doctor or the manufacturer of your medical device.
Health and safety warnings Batteries • CHOKING HAZARD. The controllers are not toys. They contain • • • • • 78 batteries, which are small parts. Keep away from children under 3. DO NOT INGEST ANY BATTERY. CHEMICAL BURN HAZARD. If a battery is swallowed, it can cause severe internal burns and potential perforation of esophagus in just 2 hours and can lead to death. Keep batteries out of reach of children.
Health and safety warnings • Do not allow conductive materials to touch the battery terminals on the devices. Keep batteries dry and avoid water intrusion. • Do not disassemble, pierce, or attempt to modify batteries. Electrical Shock To reduce risk of electric shock: • Do not modify or open any of the components provided. • Do not use the product if any cable is damaged or any wires are exposed. If a power adapter is provided: • Do not expose the power adapter to liquid or moisture.
Health and safety warnings Damaged or Broken Device • Do not use your device if any part is broken or damaged. • Do not attempt to repair any part of your device yourself. Repairs should only be made by an authorized servicer. Contagious Conditions To avoid transferring contagious conditions (like pink eye), do not share the Gear VR with persons with contagious conditions, infections or diseases, particularly of the eyes, skin or scalp.
Health and safety warnings Skin Irritation The Gear VR is worn next to your skin and scalp. Stop using the Gear VR if you notice swelling, itchiness, or other irritation. If symptoms persist, contact a doctor. To avoid damage to the Gear VR • Do not leave the Gear VR in direct sunlight. Exposure to direct sunlight can damage the Gear VR. • Do not shine a laser or external light source through the lenses as it may damage the screen.
Safety information To prevent injury to yourself and others or damage to your device, read the safety information about your device before using it. Use the device for its intended purpose only. Do not drop or cause an impact to the charger or the device. Do not use or store your device in areas with high concentrations of dust or airborne materials. Dust or foreign materials can cause your device to malfunction.
Safety information Do not bite or suck the device. Children or animals can choke on small parts. Do not insert the device or supplied accessories into the eyes, ears, or mouth. Doing so may cause suffocation or serious injuries. Do not expose the device to heavy smoke or fumes. Doing so may damage the outside of the device or cause it to malfunction. Keep your device dry. Humidity and liquids may damage the parts or electronic circuits in your device.
Safety information The device can be used in locations with an ambient temperature of 0 °C to 35 °C. You can store the device at an ambient temperature of -20 °C to 50 °C. Using or storing the device outside of the recommended temperature ranges may damage the device or reduce the battery’s lifespan. Do not store your device in very hot areas such as inside a car in the summertime. Doing so may cause the screen to malfunction, result in damage to the device, or cause the battery to explode.
Safety information Do not use your device in a hospital, on an aircraft, or in any automobile that can be affected by radio frequencies. Doing so may cause malfunctions of equipment and may result in injury or damage to property. When connecting the device to other devices via Bluetooth, avoid using your device within 15 cm of pacemakers, if possible, as your device can interfere with pacemakers. Protect your hearing and ears when using a headset.
Safety information Use manufacturer-approved batteries, chargers, accessories, and supplies. Samsung cannot be responsible for the user’s safety when using accessories or supplies that are not approved by Samsung. Do not disassemble, modify, or repair your device. Any changes or modifications to your device can void your manufacturer’s warranty. If your device needs servicing, take your device to a Samsung Service Centre. When cleaning your device, mind the following.
Safety information Handle and dispose of the device and charger with care. • Never place the battery or device on or in heating devices, such as microwave ovens, stoves, or radiators. • Never crush or puncture the device. Allow only qualified personnel to service your device. Allowing unqualified personnel to service your device may result in damage to your device and will void your manufacturer’s warranty.
Safety information To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. If the tips below do not solve the problem, contact a Samsung Service Centre. The Oculus Home screen does not appear when the mobile device is connected to the Gear VR • Ensure that the mobile device is properly connected to the Gear VR. • Ensure that the mobile device is turned on.
Appendix The mobile device is hot to the touch When using apps that require a higher amount of power than normal or when using apps on your device for an extended period, the mobile device may feel hot to the touch. When the Gear VR detects a high temperature, a message appears on the screen warning you to stop wearing the Gear VR and to wait for it to cool down. Stop using the Gear VR until the mobile device cools down, and then resume use.
Appendix The screen is out of focus • Ensure that the Gear VR is correctly placed on your face. • Rotate the Focus adjustment wheel until the screen looks clear. The screen shifts to the left or right Ensure that the device holder (left) is in the correct position. Reconnect your mobile device after sliding the device holder (left) to position A or B according to the size of your mobile device's screen. (p.
Appendix The controller, game controller, or Bluetooth headset do not work • Ensure that the Bluetooth device is connected to the mobile device. • Ensure that the mobile device and the other Bluetooth device are within the maximum Bluetooth range. • Ensure that the battery of the Bluetooth device that you are connecting to is fully charged. • If your controller is not functioning properly, take it and the Gear VR to a Samsung Service Centre.
Copyright Copyright © 2017 Samsung Electronics This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
