User manual NB-NH The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.
Table Of Contents BEFORE USING THE PRODUCT PREPARATIONS USING "PCOIP" 4 Copyright 4 4 Icons used in this manual Symbols for safety precautions 5 Safety Precautions 5 6 8 Electricity and Safety Installation and Safety Operation and Safety 12 Checking the Contents 12 13 Removing the Packaging Checking the Components 14 Parts 14 15 16 Button Reverse Side Right Side View 17 Installation 17 19 20 Reassembly Adjusting the Product Height Anti-theft Lock 21 What is a "PC over IP"? 22 Conn
Table Of Contents 32 "PCoIP" 32 32 33 34 44 48 50 57 On Screen Display (OSD) Connect Screen OSD Options Menu Configuration Window Diagnostics Window Information Window User Settings Window Password Window TROUBLESHOOTING GUIDE 59 Requirements Before Contacting Samsung Customer Service Center 59 Check the following.
Before Using the Product Copyright The contents of this manual are subject to change without notice to improve quality. © 2012 Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. The SAMSUNG logos is registered trademarks of Samsung Electronics. Microsoft and Windows are registered trademarks of Microsoft Corporation.
Before Using the Product Safety Precautions The monitor images in this manual are for reference only. Monitor is sold separately. Electricity and Safety Warning Do not use a damaged power cord or plug, or a loose power socket. z An electric shock or fire may result. Do not plug many products into the same power socket. z Otherwise, the socket may overheat and cause a fire. Do not touch the power plug with wet hands. z Otherwise, an electric shock may result.
Before Using the Product Caution Do not unplug the power cord when the product is in use. z The product may become damaged by an electric shock. Do not use the power cord for products other than authorized products supplied by Samsung. z ! An electric shock or fire may result. Keep the power socket where the power cord is connected unobstructed. z If any problem occurs in the product, unplug the power cable to completely cut the power to the product.
Before Using the Product Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.). z The product may fall and break or cause a personal injury. z Using the product in an area with excess vibration may damage the product or cause a fire. Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke. z ! An electric shock or fire may result.
Before Using the Product Put down the product carefully. z The product may fall and break or cause a personal injury. ! SAMSUNG ! Installing the product in an unusual place (a place exposed to a lot of fine particles, chemical substances or extreme temperatures, or an airport or train station where the product should operate continuously for an extended period of time) may seriously affect its performance.
Before Using the Product During a lightning or thunderstorm, power off the product and remove the power cable. z ! An electric shock or fire may result. Do not drop objects on the product or apply impact. z An electric shock or fire may result. ! Do not move the product by pulling the power cord or any cable. z Otherwise, the cable may be damaged and product failure, an electric shock or fire may result. If a gas leakage is found, do not touch the product or power plug.
Before Using the Product Caution -_! Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc.). z Otherwise, a fire may result from accumulated dust, overheating, an electric shock, or electric leakage. Do not put DC power adapters together. z Otherwise, a fire may result. Remove the plastic bag from the DC power adapter before you use it. z Otherwise, a fire may result.
Before Using the Product Do not place heavy objects on the product. z Product failure or personal injure may result. When using headphones or earphones, do not turn the volume too high. z Having the sound too loud may damage your hearing.
1 1.1 Preparations Checking the Contents 1.1.1 Removing the Packaging 1 Open the packaging box. Be careful not to damage the product when you open the packaging with a sharp instrument. 2 Remove the styrofoam from the product. 3 Check the components and remove the styrofoam and plastic bag. 4 z The appearance of actual components may differ from the image shown. z This image is for reference only. Store the box in a dry area so that it can be used when moving the product in the future.
1 Preparations 1.1.2 Checking the Components z Contact the dealer from whom you purchased the product if any item is missing. z The appearance of the components and items sold separately may differ from the image shown. Components Quick setup guide Warranty card User manual (Not available in some locations) Stand connector Stand base Power cable DC power adapter z Components may vary depending on the country. z The stand base supplied with this product contains a circuit board.
1 1.2 Preparations Parts 1.2.1 Button The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Icon Description Turn on the power Press the power button to turn on the product. Turn off the power Press and hold the power button for more than 2 seconds to turn off the product. Close a session Press the power button while connected to the server. The current session will close.
1 Preparations 1.2.2 Reverse Side The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. SERIAL LAN AUDIO OUT RGB OUT Ports DVI OUT DC 14V IN Description Connect to a USB device. SERIAL Device which support RS-232C connection (interface) can be connected. LAN Connect to a network using the LAN cable. AUDIO OUT Connect to an audio output device such as headphones.
1 Preparations 1.2.3 Right Side View The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. MIC Ports Description Connect to an audio output device such as headphones. Connect to a microphone. MIC Connect to a USB device. Speaker (located on both sides).
1 1.3 Preparations Installation 1.3.1 Reassembly Prepare a monitor that will be connected to the stand. Put a protective cloth or cushion on a flat surface. Next, place the monitor facing down onto the cloth or cushion. Align the grooves on the monitor Insert the stand base into the to the grooves on the stand stand in the direction of the connector. Then, fasten with arrow. screws. Fasten the screw tightly (using a screwdriver or coin) into the bottom of the stand base.
1 Preparations Caution Do not unfasten the lock or remove the fixing pin on the stand before attaching the stand base to the stand. Do not hold the product upside down only by the stand.
1 Preparations 1.3.2 Adjusting the Product Height Adjust the stand height after attaching the stand to the monitor. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. z Remove the fixing pin. Unfasten the lock (outward direction) fixing the stand height. Adjust the stand height as desired. Fasten the lock (inward direction) on the stand. Hold the top center of the product and adjust the height carefully.
1 Preparations 1.3.3 Anti-theft Lock An anti-theft lock allows you to use the product securely even in public places. The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. The lock device is sold separately. To lock an anti-theft locking device: 1 2 3 4 Fix the cable of your anti-theft locking device to a heavy object such as a desk. Put one end of the cable through the loop on the other end.
2 2.1 Using "PCoIP" What is a "PC over IP"? z This monitor can decode and display the screen of the server PC encoded and transmitted through the network (LAN) as well as display the computer screen like a conventional monitor. This monitor shows a far more improved performance than a normal RDP and has been designed to support a resolution of 1920*1080 pixels for high-quality graphic work.
2 2.2 Using "PCoIP" Connection to Use "PCoIP" z Connect the power cable to the monitor independently. z The port names may vary depending on the monitor. z For details on how to change the input source for your monitor, refer to monitor user manual. 2.2.1 Before Connecting Pre-connection Checkpoints z Before connecting a source device, read the user manual provided with it. The number and locations of ports can vary depending on the source device.
2 Using "PCoIP" 2.2.2 Connecting to a Video device z Do not connect the power cable before connecting all other cables. z Ensure you connect a source device first before connecting the power cable. 2.2.2.1 Connection Using the D-SUB Cable (Analogue Type) RGB IN 1 RGB OUT Connect the D-SUB cable to [RGB IN] on the back of the monitor and [RGB OUT] on the stand base. 2 Connect the DC power adapter to the product and a power outlet. Next, turn on the power switch on the stand base.
2 Using "PCoIP" 2.2.2.3 Connection Using the HDMI-DVI Cable HDMI IN 1 DVI OUT Connect the HDMI-DVI cable to [HDMI IN] on the back of the monitor and [DVI OUT] on the stand base. 2 Connect the DC power adapter to the product and a power outlet. Next, turn on the power switch on the stand base. (For details, refer to "2.2.9 3 Connecting the Power".) Change the input signal into digital, using the source button on the monitor.
2 Using "PCoIP" 2.2.3 Connecting to a LAN LAN 1 Connect the LAN cable to [LAN] on the back of the stand base. It is not supported when the network speed is below or equal to 10Mbps. 2.2.4 Connecting a USB Devices The [ 1 ] port supports Full-speed USB 1.1. Connect a USB device (keyboard, mouse, etc.) to [ ] on the back or right side of the stand base.
2 Using "PCoIP" 2.2.5 Connecting to Headphones or Speakers AUDIO OUT 1 Connect an audio output device (headphones or speakers) to [AUDIO OUT] on the back or [ ] on the right side of the stand base. 2.2.6 Connecting MIC MIC 1 Connect the microphone to [MIC] on the right side of the stand base.
2 Using "PCoIP" 2.2.7 Connection Using a Serial Cable 2.2.7.1 Connection Using a Serial Cable SERIAL 1 2 Connect the RS-232C cable to [SERIAL] on the back of the product and [SERIAL] on the PC. Connect the DC power adapter to the product and a power socket. Next, turn on the power switch on the PC. (For details, refer to "2.2.9 Connecting the Power".) Device which support RS-232C connection (interface) can be connected. 2.2.7.
2 Using "PCoIP" z Pin Signal 1 Data Carrier Detect 2 Received Data 3 Transmitted Data 4 Data Terminal Ready 5 Signal Ground 6 Data Set Ready 7 Request to Send 8 Clear to Send 9 Ring Indicator RS232C cable Connector : 9-pin D-Sub Cable : Cross (reversed) cable -P1- FEMALE z -P1- -P2- -P2- Rx 2 ---------> 3 Rx Tx 3 <--------- 2 Tx Gnd 5 ----------- 5 Gnd FEMALE Connecting method 2 Using "PCoIP" 28
2 Using "PCoIP" 2.2.8 Connecting to a Secondary Monitor RGB OUT DVI IN RGB IN DVI OUT 1 2 3 Connect the DVI cable to [DVI IN] on the back of the product and [DVI OUT] on the stand base. Connect the D-SUB cable to [RGB OUT] on the stand base and [RGB IN] on the secondary monitor. Connect the DC power adapter to the product and a power outlet. Next, turn on the power switch on the stand base. (For details, refer to "2.2.9 Connecting the Power".
2 Using "PCoIP" 2.2.9 Connecting the Power Connect the power cable to the DC power adapter. Next, connect the DC power adapter to [DC 14V IN] on the stand base. DC 14V IN Plug in the power cable to the power socket. z The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. z The monitor images in this manual are for reference only. Monitor is sold separately.
2 2.3 Using "PCoIP" Connect to host PC using LAN cable 1 Host PC 2 HUB 3 LAN Cable 1 Connect the power cable to the monitor and the stand respectively. 2 Connect the mouse and the keyboard to the USB ports. 3 Connect the LAN port on the back of the stand and the hub. 4 Connect the hub and the LAN port of the host PC. 4 Monitor The host PC must have an IP address. After connecting the LAN and setting the IP address, you can view the host PC screen on the monitor.
2 2.4 Using "PCoIP" "PCoIP" 2.4.1 On Screen Display (OSD) The On Screen Display (OSD) local GUI will appear on the client when the device is powered on and a PCoIP session is not in progress. The OSD lets the user connect to a host device through the Connect window. The Connect window allows access to the Options page which provides some of the functions provided by the Administrative Web Interface. To access the Options page, click the Options menu on the Connect window. 2.4.
2 Using "PCoIP" Figure 2-3: OSD Connect Screen (Connecting) 2.4.3 OSD Options Menu Selecting the Options menu will display a list of selections. The OSD Options menu contains: z Configuration This option lets you configure various settings for the device such as network settings, session type, language, and other settings. z Diagnostics This option helps you troubleshoot the device. z Information This option lets you view certain details about the device.
2 Using "PCoIP" 2.4.4 Configuration Window The Configuration option on the Administrative Web Interface and OSD lets you configure various settings for the device. The tabs in the Configuration window are: z Network z IPv6 z Label z Discovery z Session z Language z OSD z Display z Reset Each tab has the following buttons: OK, Cancel, and Apply. These buttons allow the administrator to accept or cancel the changes made.
2 Using "PCoIP" z IP Address The IP address of the device. If DHCP is disabled, you must set this field to a valid IP address. If DHCP is enabled, you cannot edit this field. z Subnet Mask The subnet mask of the device. If DHCP is disabled, you must set this field to a valid subnet mask. If DHCP is enabled, you cannot edit this field. It is possible to configure an illegal IP address/subnet mask combination (e.g., invalid mask) making the device unreachable. Ensure you set the subnet mask properly.
2 Using "PCoIP" You should always set the Ethernet Mode to Auto and only use 10 Mbps Full Duplex or 100 Mbps Full Duplex when the other network equipment (i.e., switch) is also configured to operate at 10 Mbps full-duplex or 100 Mbps full-duplex. An improperly configured Ethernet Mode may result in the network operating at half-duplex which is not supported by the PCoIP protocol. The session will be severely degraded and eventually dropped.
2 Using "PCoIP" z Secondary DNS The secondary DNS IP address of the device. If DHCPv6 is enabled, this field is automatically populated by the DHCPv6 server. z Domain Name The domain name used (e.g., 'domain.local') for the host or client. If DHCPv6 is enabled, this field is automatically populated by the DHCPv6 server. z FQDN The fully qualified domain name for the host or client.
2 Using "PCoIP" z PCoIP Device Name If the PCoIP Device Name allows the administrator to give the Host or Portal a logical name. The default value is pcoip-host-MAC or pcoip-portal-MAC where MAC is the MAC address of the Host or Portal. z PCoIP Device Description A description and additional information such as the location of the endpoint for the device. The firmware does not use this field. It is provided for administrator use only. z Generic Tag Generic tag information about the device.
2 Using "PCoIP" SLP discovery requires routers configured to allow multicast. DNS-SRV Discovery is the recommended method. Session Tab The Session page lets you configure how the host or client device connects to or accepts connections from peer devices. The Session parameters can also be configured using the Administrative Web Interface.
2 Using "PCoIP" Language Tab The Language page lets you change the user interface language. z This setting affects the local OSD GUI. It is only available on the client. z The Language parameters can also be configured using the Administrative Web Interface. Figure 2-11: Language Configuration z Language Configure the OSD language. This setting determines the language for OSD only. It does not affect the language setting for the actual user session.
2 Using "PCoIP" OSD Tab The OSD page allows the screensaver timeout to be set using the On Screen Display parameter. z The OSD parameters can also be configured using the Administrative Web Interface. z The OSD page is only available on the client. It is unavailable on the host. Figure 2-12: OSD Configuration z Screen-Saver Timeout Configure the screensaver timeout before the client sets the attached displays into low-power mode. You can configure the timeout mode in seconds.
2 Using "PCoIP" Figure 2-13: Display Configuration z Enable display override This option is intended for legacy systems. It configures the client to send default EDID information to the host when a monitor cannot be detected or is not attached to the client. In versions of Windows prior to Windows 7, once the host had no EDID information, it would assume no monitors were attached and would never recheck. This option ensures that the host always has EDID information when the client is in session.
2 Using "PCoIP" Reset Tab The Reset Parameters page lets you reset configuration and permissions to factory default values stored in onboard flash memory. z Reset can also be initiated using the Administrative Web Interface. z Resetting parameters to factory default values does not revert the firmware or clear the custom OSD logo. Figure 2-14: Reset z Reset Parameters When you click this button, a message will appear prompting you for confirmation. This prevents an accidental reset.
2 Using "PCoIP" 2.4.5 Diagnostics Window The Diagnostic menu contains links to pages with run-time information and functions that may be useful for troubleshooting. The Diagnostic options in the OSD are a subset of those available through the Administrative Web Interface. z Event Log z Session Statistics z PCoIP Processor z Ping Each tab has a Close button to close the window. Event Log Tab The Event Log page lets you view and clear event log messages from the host or client.
2 Using "PCoIP" Clear Click to delete all event log messages stored on the device. Session Statistics Tab The Session Statistics page lets you view current statistics when a session is active. If a session is not active, you can view the statistics from the last session. Session Statistics can also be viewed using the administrative web interface. Figure 2-16: Session Statistics z PCoIP Packets Statistics PCoIP Packets Sent The total number of PCoIP packets sent in the current/last session.
2 Using "PCoIP" PCoIP Processor Tab The PCoIP Processor page lets you reset the host or client and view the uptime of the client PCoIP processor since the last boot. The PCoIP Processor Uptime can also be viewed in the administrative web interface.
2 Using "PCoIP" Ping Tab The Ping page allows you to ping a device to see if it is reachable across the IP network. This may help you determine if a host is reachable. As a result of firmware releases 3.2.0 and later forcing the “do not fragment” flag in the ping command, you can use this feature to determine the maximum MTU size.
2 Using "PCoIP" 2.4.6 Information Window The Information page lets you see details about the device. The Administrative Web Interface shows version, VPD, and attached device information. The OSD lets you view the device version information. The Version page lets you view the hardware and firmware version details for a device. Figure 2-19: Version z VPD Information Vital Product Data (VPD) is information set by the factory to uniquely identify each Portal or Host.
2 Using "PCoIP" Firmware Build Date Build date for the current firmware z PCoIP Processor Revision The silicon revision of the PCoIP processor. Revision B of the silicon is denoted by a 1.0. z Bootloader Information The Bootloader information reflects the current PCoIP bootloader details.
2 Using "PCoIP" 2.4.7 User Settings Window The User Settings page allows you to access tabs to define the Certificate Checking Mode, the mouse and keyboard settings, PCoIP protocol image quality, and display topology. The tabs in the User Settings menu are: z VMware View z Mouse z Keyboard z Image z Display Topology z Touch Screen VMware View Tab The VMware View page allows configuration for use with a VMware View Connection Server.
2 Using "PCoIP" z Allow the unverifiable connection Configure the client to allow all connections. Mouse Tab The Mouse page lets you change the mouse cursor speed settings for the OSD sessions. The OSD mouse cursor speed setting does not affect the mouse cursor settings when a PCoIP session is active unless the Local Keyboard Host Driver function is being used. Refer to the "PCoIP Host Software for Windows User Guide (TER0810001)" for more details. This function is only available through the OSD.
2 Using "PCoIP" Keyboard Tab The Keyboard page lets you change the keyboard repeat settings for the OSD session. z The keyboard settings do not affect the keyboard settings when a PCoIP session is active unless the Local Keyboard Host Driver function is used. Refer to the "PCoIP Host Software for Windows User Guide (TER0810001)" for more details. This setting is only available through the OSD. It does not appear on the Administration Web Interface.
2 Using "PCoIP" Image The Image page allows you to make changes to the image quality of the PCoIP session. This applies to sessions between PCoIP zero clients and PCoIP host cards in a remote workstation. To configure the image quality settings for a VMware View virtual desktop, adjust the PCoIP session variables. Refer to "VMware View 4 to PCoIP Client WAN Network Guidelines" for more information. The Image parameters can also be configured using the Administrative Web Interface.
2 Using "PCoIP" Display Topology The Display Topology page allows users to change the position, rotation, and resolution of a display for a PCoIP session. To apply the Display Topology feature to a PCoIP session between a zero client and a Virtual Machine (VM), VMware View 4.5 or later is required. To apply the Display Topology feature to a PCoIP session between a zero client and a PCoIP host, you must have the PCoIP host software installed on the host.
2 Using "PCoIP" A maximum of two displays can be enabled at the same time. z Alignment Select how you want displays A and B aligned when they are different sizes. This setting affects which area of the screen to use when you move the cursor from one display to the other. The alignment options that appear in the drop-down list depend on whether you have selected a horizontal or vertical display layout. z Primary Configure which DVI port on the zero client that you want as the primary port.
2 Using "PCoIP" Touch Screen The Touch Screen page allows you to configure and calibrate certain settings of an attached Elo TouchSystems touch screen display. The Touch Screen page is only available through the OSD. It is not available from the Administrative Web Interface. Figure 2-25: Touch Screen z Enable right click on hold Select this checkbox to allow users to emulate a right-click when they touch the screen and hold it for a few seconds. If disabled, right-click is not supported.
2 Using "PCoIP" 2.4.8 Password Window This option is available through the Management Console program. The Password page lets you update the local administrative password for the device. The password can be a maximum of 20 characters. Some PCoIP devices have password protection disabled by default. The Password page is not available on these devices. You can enable password protection through the PCoIP Management Console for these devices.
2 Using "PCoIP" Figure 2-27: Authorized Password Reset Details on how to use PCoIP are subject to change without notice. To view the latest information, visit the Teradici website at http://www.teradici.com.
3 3.1 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center 3.1.1 Check the following. Sound issue There is no sound. Check the connection of the audio cable or adjust the volume. Check the volume. The volume is too low. Adjust the volume. If the volume is still low after turning it up to the maximum level, adjust the volume in the audio settings program.
4 4.1 Specifications General Model Name NB-NH Power Supply This product uses 100 to 240V. Refer to the label at the back of the product as the standard voltage can vary in different countries. Video Signal RGB OUT, DVI OUT Server connector LAN Speaker 1 W x 2 (stereo) Dimensions ( W x H x D ) / Weight 9.6 X 13.4 X 8.9 inches / 244.0 X 340.0 X 227.0 mm / 2.3 kg / 5.1 Ib Tilt Degree -3°(±2°) ~ 25°(±2°) USB USB 2.
4 4.2 Specifications Power consumption Normal operation mode PowerSaver Typical Power lamp Power Consumption Power off (S5) (Power button off) Power off (Power switch off) Off Off Off Less than 1.0 W Less than 0.8 W 0W Rating On 7.3 W Stand by (S3) 19.4 W z The power consumption level can vary in different operating conditions or when settings are changed. z To reduce the power consumption to 0 watts, turn off the switch on the adapter or disconnect the power cable.
Appendix Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. NORTH AMERICA U.S.A 1-800-SAMSUNG (726-7864) http://www.samsung.com CANADA 1-800-SAMSUNG (726-7864) http://www.samsung.com/ca (English) http://www.samsung.com/ca_fr (French) MEXICO 01-800-SAMSUNG (726-7864) http://www.samsung.com LATIN AMERICA ARGENTINE 0800-333-3733 http://www.samsung.com BOLIVIA 800-10-7260 http://www.samsung.
Appendix LATIN AMERICA GUATEMALA 1-800-299-0013 http://www.samsung.com/latin (Spanish) http://www.samsung.com/latin_en (English) HONDURAS 800-27919267 http://www.samsung.com/latin (Spanish) http://www.samsung.com/latin_en (English) JAMAICA 1-800-234-7267 http://www.samsung.com NICARAGUA 00-1800-5077267 http://www.samsung.com/latin (Spanish) http://www.samsung.com/latin_en (English) PANAMA 800-7267 http://www.samsung.com/latin (Spanish) http://www.samsung.
Appendix EUROPE CZECH 800 - SAMSUNG (800-726786) http://www.samsung.com Samsung Electronics Czech and Slovak, s.r.o., Oasis Florenc, Sokolovská 394/17, 180 00, Praha 8 DENMARK 70 70 19 70 http://www.samsung.com EIRE 0818 717100 http://www.samsung.com ESTONIA 800-7267 http://www.samsung.com FINLAND 09 85635050 http://www.samsung.com FRANCE 01 48 63 00 00 http://www.samsung.com GERMANY 0180 5 SAMSUNG bzw. http://www.samsung.com 0180 5 7267864* (*0,14 €/Min. aus dem dt.
Appendix EUROPE SWEDEN 0771 726 7864 (SAMSUNG) http://www.samsung.com SWITZERLAND 0848-SAMSUNG (7267864, CHF 0.08/min) http://www.samsung.com/ch (German) http://www.samsung.com/ch_fr (French) U.K 0330 SAMSUNG (7267864) http://www.samsung.com CIS ARMENIA 0-800-05-555 http://www.samsung.com AZERBAIJAN 088-55-55-555 http://www.samsung.com BELARUS 810-800-500-55-500 http://www.samsung.com GEORGIA 0-800-555-555 http://www.samsung.com KAZAKHSTAN 8-10-800-500-55-500 (GSM: 7799) http://www.
Appendix ASIA PACIFIC INDIA http://www.samsung.com 1800 1100 11 3030 8282 1800 3000 8282 1800 266 8282 INDONESIA 0800-112-8888 021-5699-7777 http://www.samsung.com JAPAN 0120-327-527 http://www.samsung.com MALAYSIA 1800-88-9999 http://www.samsung.com NEW ZEALAND 0800 SAMSUNG (0800 726 786) http://www.samsung.com PHILIPPINES 1-800-10-SAMSUNG (726-7864) for PLDT http://www.samsung.
Appendix MIDDlE EAST MOROCCO 080 100 2255 http://www.samsung.com OMAN 800-SAMSUNG (726-7864) http://www.samsung.com/ae (English) http://www.samsung.com/ae_ar (Arabic) SAUDI ARABIA 9200-21230 http://www.samsung.com/ae (English) http://www.samsung.com/ae_ar (Arabic) TURKEY 444 77 11 http://www.samsung.com U.A.E 800-SAMSUNG (726-7864) http://www.samsung.com AFRICA ANGOLA 91-726-7864 http://www.samsung.com BOTSWANA 0800-726-000 http://www.samsung.com CAMEROON 7095- 0077 http://www.
Appendix Responsibility for the Pay Service (Cost to Customers) When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and etc. z If a service technician gives instructions on how to use product or simply adjusts options without disassembling product.
Appendix Correct Disposal Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
Index Symbols "PCoIP" 32 A Appendix 62 C Checking the Contents 12 Connect to the host PC using a LAN cable 31 Connection to Use "PCoIP" 22 Contact SAMSUNG WORLD WIDE 62 Copyright 4 Correct Disposal 69 G General 60 I Installation 17 P Parts 14 S Safety Precautions 5 W What is a PC over IP 21 Index 70