IB_EN DB98-32660-06_20140917.
Features of your Air to water heat pump • Quick Heating by TDM Technology Floor heating is well known as the optimal heating option for indoor thermal comfort. However, it takes 4~8 hours to heat up the room after it is turned on. Samsung EHS TDM technology quickens that process by blowing hot air along with floor heating to warm up the room.
Contents 04 Safety precautions Overview 07 Control panel 04 07 08 ENGLISH Safety precautions Checking the function of buttons and icons 08 Space operation mode 09 DHW operation mode 10 Temperature adjustment 11 Hot key 12 Schedule 13 Status indicator 14 Optional function indicator Operating basic function 15 Available mode 16 Space heating operation 17 Space cooling operation 18 Water law 19 Domestic water heating operation 15 20 22 43 Operating Hot key function Operating advanced function AP
Safety precautions Before using your new air conditioner, please read this manual thoroughly to ensure that you know how to safely and efficiently operate the extensive features and functions of your new appliance. Because the following operating instructions cover various models, the characteristics of your air conditioner may differ slightly from those described in this manual. If you have any questions, call your nearest contact center or find help and information online at www.samsung.com.
FOR POWER SUPPLY WARNING Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis. • Unplug the power plug and clean it with a dry cloth. • Failing to do so may result in electric shock or fire. Plug the power plug into the wall socket in the right direction so that the cord runs towards the floor.
Safety information FOR USING WARNING Do not place an object near the outdoor unit that allows children to climb onto the machine. • This may result in children seriously injuring themselves. Do not use this air conditioner for long periods of time in badly ventilated locations or near infirm people. • Since this may be dangerous due to a lack of oxygen, Open a window at least once an hour.
Overview Control panel Display panel Up/Down button DHW hot key Outing hot key Power(DHW mode) ENGLISH Power(Space mode) Mode button (Space mode) Mode button (DHW mode) Set button View button Daily schedule setting button Weekly schedule setting button Cancel/Delete button Silent button Schedule Set button Lock button Test button Overview _07 IB_EN DB98-32660-06_20140917.
Checking the function of buttons and indicators Space operation mode Mode Button Operation Space heating & cooling Operation mode Space mode Display Function It can supply heating and cooling to the space when the Power(Space mode) button is on. Results: The heat pump will run in heating or cooling mode. Heating Using this wired remote controller, only A2W can be operating with heating mode. A2A should be operated using its own wireless remote controller.
DHW operation mode ENGLISH Mode Button Operation Water heating Operation mode DHW mode Display Function It can supply warm water to the DHW tank when the Power(DHW mode) button is pressed. Results: Heat pump will be turned on with the domestic water heating mode. Economic Economic DHW mode, which is heat pump only, saving energy consumption. Standard Standard DHW mode, which is operated by both heat pump and heater. However heater operating time is still restricted.
Checking the function of buttons and indicators Temperature adjustment Mode Button Operation mode Temperature Adjust Display Function To push up and down, modulate the water (Air) temperature. Supply water temperature to the load Domestic water temperature Room temperature Outdoor temperature Water law temperature Results: The or controller. will be displayed on the Set This button is used to find the current setting point which you want to change.
Hot key ENGLISH Mode Hot key Button Up Display Function To adjust set point temperature press arrows up or down. Results: The temperature can be set ranges from 5°C to 55°C and be adjusted by 0.5°C. Down DHW When DHW mode is enabled, it is assured that the full capacity of the heat pump is used for domestic water heating only. Results: The heat pump is operating for the domestic water only.
Checking the function of buttons and indicators Schedule Mode Button Schedule Display Function The system operates according to a certain schedule which is pre-defined by users or installers. 12_ Checking the function IB_EN DB98-32660-06_20140917.
Status indicator ENGLISH Mode Status Status Display Function Compressor On This icon indicates that the compressor in the outdoor unit is running. Back-up heater On These icons indicate that the back-up heater in the hydro unit is operating on 1 step(2kW) or 2 step(6kW) . Booster heater On This icon indicates that the booster heater in the DHW tank is active(3kW). The icon is not used when the DHW tank is not installed. Solar thermal panel On It indicates when the solar panel is powered on.
Checking the function of buttons and indicators Optional function indicator Mode Button Optional function A2A Operating Display A2A has priority while both A2A and A2W are in demand. When the A2A sign is on, the heat pump is only working for A2A. Function Child Lock The remote controller buttons can be locked to prevent children from changing the settings or from pressing the buttons by accident.
Operating basic function Available mode Heating Cooling Water law Heating + DHW Cooling + DHW Water law + DHW DHW Urgent DHW Outing (heating) Outing (heating + DHW) ENGLISH Under the installation of both A2A(Air-To-Air type air conditioner) and A2W(Air-To-Water type hydro unit) at the same time, if our system operates only the heating mode of Air-to-Water Heat Pump, actual performance of our Air-to-Water Heat Pump may be reduced a little as compared with its rated performance.
Operating basic function Space heating operation In this mode, heating will be activated as required by the water temperature set point. • The set point can be set manually • or set weather dependant 1. Press Power(Space mode) button to turn on the heat pump unit. The heat pump will be turned on in the mode you select.
Space cooling operation In this mode, cooling will be activated as required by the water temperature set point. • The set point can be set manually • or set weather dependant ENGLISH 1. Press Power(Space mode) button to turn on the heat pump unit. The heat pump will be turned on in the mode you select. • Space water cooling devices: Radiator or Fan coil unit (field supply) • Heating and cooling mode can not be selected at the same time.
Operating basic function Water law In this mode, the heat pump operates according to the parameters for the weather dependent. • The set point can be set manually • or set weather dependant 1. Press Power(Space mode) button to turn on the heat pump unit. The heat pump will be turned on in the mode you select. • Space air heating devices: Radiator or Fan coil unit (field supply) 2. Press the Mode(Space mode) button three times to select the mode.
Domestic water heating operation In this mode, domestic water heating will be activated as required by the water temperature set point. • The set point can be set manually 1. Press Power(DHW mode) button to turn on DHW tank. ENGLISH The priority between heating/cooling/water-law and DHW modes are depending upon the user’s input of Field Setting Value of Wired Remote Controller. The default priority is on the DHW mode. • This mode can not be used when the DHW tank is not installed.
Operating hot key function Urgent DHW mode If you want to enjoy a leisurely bath or need a lot of warm water urgently, select the DHW hot key. When this mode is enabled, it is assured that the full capacity of the heat pump is only delivered for domestic water heating. 1. Press DHW Hot key. The full capacity of the heat pump is only delivered to the DHW tank. The booster heater is forced to operate until the temperature of DHW tank reaches the set point.
Outing mode If you want to take a vacation, you can use the Outing hot key. When this mode is enabled, it is assured that the heat pump maintains your house at a lower temperature to save energy cost. 1. Press Outing Hot key. ENGLISH The heat pump delivers heat at a low temperature. If the Power(Space mode) button has been not turned on, this key does not work. To cancel the outing mode 1. Press Outing Hot key once again to exit. The heat pump is turned on a normal operation.
Operating advanced function Setting the time Your hydro unit contains a clock used to start and stop the unit automatically at a given time. You must set the time when you purchase the hydro unit or reset the main power. 1. Push the Set button for 3 seconds. • Mode : Normal operation. • When setting the time, you can only use Up, Down, Set, Cancel/Delete button. • To cancel the setting, press the Cancel/Delete button. 2. Set the day by pressing Up or Down button. The ‘day’ indicator will blink.
Setting the 7-day(Weekly) schedule ENGLISH Set the schedules for ON/OFF timer to be repeated each week. Maximum 7 schedules may be set for each day. • When using room thermostat, it is impossible to reserve • If weekly schedule reserved 7 items is on same day, it is impossible to reserve. In that case, When press the Weekly button, change the View mode of reservation. • Setting the weekly schedule is for “Cool & Heat” Mode only. • It is impossible to reserve several times for same day and same time. 1.
Operating advanced function Setting the 7-day(Weekly) schedule 6. Set the hour by pressing the Up or Down button. The ‘hour’ indicator will blink. Set the hour and press Set button to save the setting. 7. Set the minute by pressing the Up or Down button. The ‘minute’ indicator will blink. Set the minute and press Set button to save the setting. 8. Confirm the Schedule. After step 7, all indicators are blinking except “Reservation No”, “Weekly”. Then press the Set button.
Deleting the 7-day(Weekly) schedule 1. Select the schedule from Reservation View Mode. 2. Push the Cancel/Delete button for 3 seconds. ENGLISH 3. The LCD pictures changes to the reservation mode after delete the schedule. Operating the 7-day(Weekly) schedule 1. Operate automatically according to schedule. 2. If On schedule starts during the Urgent DHW mode, the Urgent DHW mode will change to DHW mode. 3. If Off schedule starts during the Heat/Cool/Auto mode, the operation will stop.
Operating advanced function Setting the daily schedule Set the daily schedule to reserve On / Off timer of DHW(Eco/Std/Power) and Silent mode. At most 15 schedules may be set for day. • If the field setting is for no use DHW and use other manufacturer tank, it is impossible to reserve “DHW” mode. • If daily schedule reserved 15 schedules is on same day, it is impossible to reserve. In that case, when press the Daily button, change the View mode of reservation.
4. Set the hour by pressing the Up or Down button. The ‘hour’ indicator will blink. Set the hour and press Set button to save the setting. 5. Set the minute by pressing the Up or Down button. ENGLISH The ‘minute’ indicator will blink. Set the minute and press Set button to save the setting. 6. Confirm the Schedule. After step 5, all indicators are blinking except “Reservation No”, “Daily”. Then press Set button. • On this step, you can only use Set or Cancel/Delete button.
Operating advanced function Setting the daily schedule Deleting the daily schedule 1. Select the schedule from Reservation View Mode. 2. Push the Cancel/Delete button for 3 seconds. 3. The LCD pictures change to the reservation mode after deleting the schedule. Operating the daily schedule 1. Operate automatically according to schedule. 2. If On schedule starts during the Urgent DHW mode, the Urgent DHW mode will be turned off. In the following conditions, the schedule function will not operate.
Field setting mode Setting the Field Setting Value of wired remote controller ENGLISH Field setting mode is to adjust specific functions in accordance with customer’s demands. Field setting mode is easy-to-access and programmable by the wired remote controller of hydro unit. Field setting values are consisted of 4 digits. Sub menu Main menu Adjusting filed setting values is available in the unit operation. 1. Press the Test button for 5 seconds. The mode changes to the field setting.
Operating advanced function Field setting mode Field Setting Value(FSV) Table • Code 10 : Upper and lower temperature limits of each operation mode of wired remote controller Heating(Water Out, Room), Cooling(Water Out, Room), DHW(Tank) • Code 20 : Water law design and external room thermostat Heating(2 WL’s for floor & FCU), Cooling(2 WL’s for floor & FCU), WL & Thermostat types Field Setting Value Main Menu & Sub Menu Function Code Remote Water Out Temp for Cooling Controller Setting Range Room Temp
• Code 30 : User’s options for domestic hot water(DHW) tank heating 3011 : Application of DHW tank in user’s system 302 : Heat pump variables for tank temp.
Operating advanced function Field setting mode Field Setting Value(FSV) Table • Code 40 : User’s options for heating devices including internal backup heater and external boiler 401 : Space/DHW heating priority and control variables 402 : Backup/Booster heater priority and control variables 403 : Additional backup boiler operating variables • Code 50 : User’s options for extra functions 501 : New target temperatures of each mode by “Outgoing” hot key of remote controller 5021 : Temperature diffe
Remote Controller Setting Range : Code 10 Field Setting Value Code 10 Water Out Temp for Heating Room Temp for heating DHW Tank Temp Description Max Min Max Min Max Min Max Min Max Min Sub Code 11 12 21 22 31 32 41 42 51 52 Default Min Max Step Unit 25 16 30 18 55 25 30 16 50 40 18 5 24 18 37 15 24 16 50 30 25 18 30 22 55 37 30 22 70 40 1 1 1 1 1 1 1 1 1 1 ˚C ˚C ˚C ˚C ˚C ˚C ˚C ˚C ˚C ˚C ENGLISH Main Menu & Sub Menu Function Code Remote Water Out Temp for Cooling Contro
Operating advanced function Field setting mode Water Law & Room Thermostat : Code 20 ① Ts #2021/2031 ② #2022/2032 #2061/2071 ② #2062/2072 Heating WL Floor FCU #2011 Main Menu & Code Water Law Code 20 #2012 Ts : Target Temp. Ta : Ambient Temp.
Water Law for Cooling ENGLISH • Outdoor air temperature range : Lower limit (#2051, Default 30˚C, Range : 25 ~ 35˚C), Upper limit (#2052, Default 40˚C, Range : 35 ~ 45˚C) - With this default settings, the water outlet temperature by cooling water law can be changed within the outdoor temperature range of 30 ~ 40˚C.
Operating advanced function Field setting mode DHW Heating : Code 30 TU > THP MAX TU < THP MAX T(C) T(C) Tu : User set temp. T(C) : Temp.
DHW Application The FSV #3011 in the wired remote controller should be set to “1(Yes)” to use DHW function. Heat Pump Variables for Controlling DHW Tank ENGLISH • Maximum DHW tank temperature with R410A(refrigerant) heat pump operation : FSV #3021, Default 50˚C, Range : 45 ~ 55˚C. • Temperature difference determining the heat pump OFF temperature : FSV #3022, Default 2˚C, Range : 2 ~ 10˚C. • Temperature difference determining the heat pump ON temperature : FSV #3023, Default 5˚C, Range : 1 ~ 20˚C.
Operating advanced function Field setting mode DHW Heating : Code 30 1 Heating request 0 1 DHW request 0 #3025 1 H/P operation 0 1 Booster operation 0 t #3032 #3033 TBH OFF TBH ON TU THP MAX THP OFF THP ON #3022 #3023 HP BH HP t #3045 #3044 TH TU 00.00 01.00 22.00 23.00 24.00 t #3043 38_ Operating advanced function IB_EN DB98-32660-06_20140917.
Booster Heater Variables for Controlling DHW Tank ENGLISH • The FSV #3031 should be set to “1(On)”(Default) to use booster heater as an additional heat source for DHW tank. • Booster heater startup delay timer : In case of DHW request, this timer will delay the operation of booster heater compared to heat pump. - FSV #3032(Default 20 min., Range 20 ~ 95 min.), In “Power” DHW mode, the delay timer will be neglected, and the booster starts immediately.
Operating advanced function Field setting mode Space Heating : Code 40 Ts Tu DHW by Booster Heater Only #3034 Ta #4012 Field Setting Value Main Menu & Sub Menu Function Code Heating Heat Pump Code 40 Backup Heater Backup Boiler Description Heating/DHW Priority Outdoor Temp for Priority Heating Off Overshoot Application BUH/BSH Priority For back-up use only Threshold Temp Application Boiler Priority Threshold Temp Sub Code 11 12 13 14 21 22 23 24 31 32 33 Default Min Max
Backup Heater Variables for Space Heating ENGLISH • The FSV #4021 should be set to “1(On)”(Default) to use 2-stage electric backup heater in hydro unit as an additional heat source. • To compensate the lowered heat pump heating performance under very cold weather conditions, the FSV #4023 should be set to “1(On)”(Default).
Operating advanced function Field setting mode Others : Code 50 Field Setting Value Main Menu & Sub Menu Function Code Others Outing Code 50 DHW Saving Mode TDM Variable Description Water Out Temp for Cooling Room Temp for Cooling Water Out Temp for Heating Room Temp for Heating Auto Cooling WL1 Temp Auto Cooling WL2 Temp Auto Heating WL1 Temp Auto Heating WL2 Temp Target Tank Temp Temp Difference A2A Max Operation Time A2W Min Operation Time Sub Code Default Min Max 11 25 5 25 1 ˚C 12
Appendix Temperature table Mode Display Setting range Set View Default Available Target temperature Setting method Control method Leaving water O O 16~25˚C • Min : 5~18˚C • Max : 18~25˚C -50~94˚C Up/Down Hydro or Indoor unit Room O O 18~30˚C • Min : 18~22˚C • Max : 24~30˚C -50~94˚C Up/Down Indoor unit Leaving water O O 25~55˚C • Min : 15~37˚C • Max : 37~55˚C -50~94˚C Up/Down Hydro or Indoor unit Room O O 16~30˚C • Min : 16~22˚C • Max : 24~30˚C -50~94˚C Up/Down Indoor unit O
Appendix Maintaining the unit Maintenance activities • In order to ensure optimal availability of the unit, a number of checks and inspections on the unit and the field wiring have to be carried out at regular intervals, preferably yearly. This maintenance should be carried out by SAMSUNG local technician. Besides keeping the remote controller clean by means of a soft damp cloth, no maintenance is required by the operator. WARNING During longer periods of standstill, e.g.
Troubleshooting tips If the unit has some problem to work properly, the LED on hydro unit will flash and some error codes will be displayed on the controller. The following table described the explanation of error codes on the LCD display. Thermistor Check its resistance. 10kohm @ 24°C(Hydro unit), 220kohm@24°C(DHW Tank, Solar) Check its location as shown at the diagram. Check its contact status with pipe. Final solution is to change parts.
Appendix TROUBLESHOOTING Communication Display Explanation Abnormal communication B/W Wired remote controller & Hydro unit Communication tracking error B/W Wired remote controller & Hydro unit FRAM Read/Write Error(Wired remote controller data error) E601, E604 E654 • Wrong data transmit B/W micom & IC07(eeprom) 46_ Appendix IB_EN DB98-32660-06_20140917.
Water pump & Flow S/W Display Explanation Flow S/W OFF error (In case of flow S/W OFF in 10s during water pump signal is ON) Flow S/W OFF error (In case of flow S/W ON in 10s during water pump signal is OFF) ENGLISH Tw2 Tw3 Tr1 Ref' In Ref' Out Tr2 Tw1 Water Out Water In E911 • Water pump ON ( Flow S/W off ) Water flow >16 LPM(NH160PHXEA) Water>12 flow(>12LPM) LPM(NH080PHXEA) • Water pump ON ( Flow S/W off ) : NOT enough water flow Water flow <16 LPM(NH160PHXEA) Water<12 flow(>12LPM) LPM(NH080
Appendix DISPOSAL REQUIREMENTS • Dismantling of the unit, treatment of the refrigerant, of oil and of other parts must be done in accordance with relevant local and national legislation. • Your product is indicated with this symbol. This means that electrical and electronic products shall not be mixed with unsorted household waste.
Memo ENGLISH Memo _49 IB_EN DB98-32660-06_20140917.
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Indoor Unit NH080PHXEA NH160PHXEA DHW Tank NH200WHXEA NH300WHXEA NH200WHXES NH300WHXES Air to Water Heat Pump -Hydro Unit user manual imagine the possibilities Thank you for purchasing this Samsung product. DB98-32660A-06 IB_EN DB98-32660-06_20140917.