Electric Range User manual NE59M6850** NE59M6850SS_AA_DG68-00000A-00_EN.
Anti-tip device WARNING To reduce the risk of tipping the range, the range must be secured by a properly installed Anti-Tip device. AFTER THE RANGE HAS BEEN INSTALLED, CONFIRM THAT THE ANTI-TIP DEVICE HAS BEEN PROPERLY INSTALLED AND VERIFY THAT THE ANTITIP DEVICE IS PROPERLY ENGAGED. Refer to the installation manual for instructions. a) If the anti-tip device is not installed, a child or adult can tip the range and be killed.
Regulatory Notice 1. FCC Notice CAUTION FCC CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of FCC Rules. Operation is Subject to following two conditions: 1) This device may not cause harmful interference, and 2) This device must accept any interference received including interference that cause undesired operation.
Regulatory Notice FCC RADIATION EXPOSURE STATEMENT: IC RADIATION EXPOSURE STATEMENT: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and its antenna(s) must not be co-located or operated in conjunction with any other antenna or transmitter.
Contents Important safety instructions Overview What’s included with your range Dual Door™ How to use the upper door How to use the full door Before you begin Energy saving tips Cooktop cooking About cooktop cooking How to set the appliance for cooktop cooking Using the proper cookware Choosing the proper cookware Protecting the smoothtop Operating the oven The oven control panel Setting the clock Setting the kitchen timer Timed cooking Delay Start Turning the oven light on and off Minimum and maximum
Important safety instructions Important safety instructions Read and follow all instructions before using your oven to prevent the risk of fire, electric shock, personal injury, or damage when using the range. This guide does not cover all possible conditions that may occur. Always contact your service agent or manufacturer about problems that you do not understand.
FOR YOUR SAFETY CAUTION • Use this appliance only for its intended purpose as described in this Owner’s Manual. • Potentially hot surfaces include the cooktop, areas facing the cooktop, the oven vent opening, surfaces near the opening, and crevices around the oven door. Be sure your appliance is properly installed and grounded by a qualified technician. User servicing - Do not repair or replace any part of the appliance unless specifically recommended in this manual.
Important safety instructions Important safety instructions • Wipe up heavy soil on the oven bottom with a paper tower or rag before self-cleaning. Self-cleaning the oven when there is heavy soil on the oven bottom requires longer cleaning cycles and produces more smoke. • Storage in or on the appliance. Do not store flammable materials in the oven or near the surface units. Be sure all packing materials are removed from the appliance before operating it.
• Cleaning. Read and follow all instructions and warnings on the cleaning cream labels. • Be sure you know which control knob operates each surface unit. Make sure you turned on the correct surface unit. • Always turn the surface units off before removing cookware. • When preparing flaming foods under the hood, turn the fan on. • Keep an eye on foods being fried at high or medium high heat settings. • Do not store heavy items above the cooktop surface that could fall and damage it.
Important safety instructions Important safety instructions • The appliance should be serviced only by qualified service personnel. Repairs carried out by unqualified individuals may cause injury or a serious malfunction. If your appliance is in need of repair, contact a Samsung authorized service center. Failure to follow these instructions may result in damage and void the warranty.
WARNING OVEN • DO NOT TOUCH THE HEATING ELEMENTS OR INTERIOR SURFACES OF THE OVEN. Heating elements may be hot even though they are dark in color. Interior surfaces of an oven become hot enough to cause burns. During and after use, do not touch or let clothing or other flammable materials contact the heating elements or interior surfaces of the oven until they have had sufficient time to cool. Other surfaces of the appliance may become hot enough to cause burns.
Important safety instructions CAUTION Important safety instructions Do not attempt to operate the oven during a power failure. If the power fails, always turn the oven off. If the oven is not turned off and the power returns, the oven may begin to operate again. Food left unattended could catch fire or spoil. SELF-CLEANING OVENS Do not clean the door gasket. The door gasket is essential for a good seal. Care Should be taken not to rub, damage, or move the gasket. • Never keep pet birds in the kitchen.
GLASS/CERAMIC COOKING SURFACES WARNING • This appliance must be installed by a qualified technician or service company. -- Failing to have a qualified technician install the range may result in electric shock, fire, an explosion, problems with the product, or injury. • Unpack the oven, remove all packaging material and examine the oven for any damage such as dents on the interior or exterior of the oven, broken door latches, cracks in the door, or a door that is not lined up correctly.
Important safety instructions Important safety instructions • Install your appliance on a hard, level floor that can support its weight. -- Failing to do so may result in abnormal vibrations, noise, or problems with the product. • This appliance must be properly grounded. • Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
CRITICAL USAGE WARNING • If the appliance is flooded by any liquid, please contact your nearest Samsung service center. Failing to do so may result in electric shock or fire. • If the appliance produces a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest service center. -- Failing to do so may result in electric shock or fire • In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate the area immediately. Do not touch the power cord.
Important safety instructions Important safety instructions • Do not touch the power cord with wet hands. -- This may result in electric shock. • Do not turn the appliance off while an operation is in progress. -- This may cause a spark and result in electric shock or fire. • Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children. -- If a child places a plastic bag over his or her head, the child can suffocate.
USAGE CAUTIONS Important safety instructions • Do not heat food wrapped in paper from magazines, newspapers, etc. -- This may result in fire. • Do not open the door when the food in the oven is burning. -- If you open the door, it causes an inflow of oxygen and may cause the food to ignite. • Do not apply excessive pressure to the door or the inside of the appliance. Do not strike the door or the inside or the appliance. -- Hanging on to the door may result in the product falling and cause serious injury.
Important safety instructions Important safety instructions • Take care when heating liquids such as water or other beverages. -- Make sure to stir during or after cooking. -- Avoid using a slippery container with a narrow neck. -- Wait at least 30 seconds after heating before removing the heated liquid. -- Failing to do so may result in an abrupt overflow of the contents and cause burns.
CRITICAL CLEANING WARNINGS CAUTION • Do not clean the appliance by spraying water directly on to it. • Do not use benzene, thinner, or alcohol to clean the appliance. -- This may result in discoloration, deformation, damage, electric shock, or fire. • Take care not to hurt yourself when cleaning the appliance (externally or internally). -- You may hurt yourself on the sharp edges of the appliance. • Do not clean the appliance with a steam cleaner. -- This may result in corrosion.
Introducing your new range Overview What’s included with your range 05 Introducing your new range 01 Wire racks (3)* 02 Partition (1) NOTE If you need an accessory marked with a *, you can buy it from the Samsung Contact Center (1-800-726-7864).
Dual Door™ This oven has a unique Dual Door™ that is hinged in the middle, so you only need to open the top half to access the upper cavity. When you’re using the Flex Duo™ capability, you can access the top oven space much more easily and with greater energy efficiency. How to use the full door 1. Hold the lever-less area of the handle, and then pull. 2. This will open the whole door as shown. How to use the upper door 1. Dual Door ™ 2.
Before you begin Cooktop cooking Clean the oven thoroughly before using it for the first time. Then, remove the accessories, set the oven to bake, and then run the oven at 400 °F for 1 hour. There will be a distinctive odor. This is normal. Ensure your kitchen is well ventilated during this conditioning period. About cooktop cooking Energy saving tips • • Before you begin • • During cooking, the oven door should remain closed except when you turn food over.
CAUTION AFTER COOKING • • • • Do not touch the surface units until they have cooled down. The surface may be still be hot and burns may occur if you touch the glass surface before it has cooled down sufficiently. Immediately clean spills on the cooking area to prevent a tough cleaning chore later. If cabinet storage is provided directly above the cooking surface, make sure that the items are infrequently used and can be safely stored in an area subjected to heat.
Cooktop cooking Cooking areas • • • • The cooking areas on your range are identified by permanent circles on the glass cooking surface. For the most efficient cooking, fit the pan size to the element size. Pans should not extend more than ½" to 1" beyond the cooking area. When a control is turned on, a glow can be seen through the glass cooking surface. The element will cycle on and off to maintain the preset heat setting, even at high settings.
Recommended settings SETTING 3. TYPE OF COOKING HIGH Starting most foods, bringing water to a boil, pan broiling MEDIUM HIGH Continuing a rapid boil, frying, deep fat frying MEDIUM Maintaining a slow boil, thickening sauces and gravies, steaming vegetables MEDIUM LOW Keeping foods cooking, poaching, stewing LOW Keeping food warm, melting, simmering Turn the warming center off. Press the Warming Center On/Off pad. NOTE • • Pressing the OFF/CLEAR pad does not turn the warming center off.
Cooktop cooking Using the proper cookware Choosing the proper cookware Using the right cookware can prevent many problems, such as uneven cooking or extended cooking times. Using the proper pans will reduce cooking times and cook food more evenly. What your cookware is made of determines how evenly and quickly heat is transferred from the surface element to the pan bottom. • ALUMINUM - Excellent heat conductor. Some types of food will cause the aluminum to darken.
Operating the oven Protecting the smoothtop Cleaning • • • • • • Clean the cooktop before using it for the first time. Clean your cooktop daily or after each use. This will keep your cooktop looking good and can prevent damage. If a spillover occurs while you are cooking, immediately clean the spill from the cooking area while it is hot to prevent a tough cleaning chore later. Using extreme care, wipe the spill with a clean dry towel.
Operating the oven Operating the oven 02 Number Pad: Press to set any function requiring numbers such as the time of day on the clock, the timer, the oven temperature, the start time, and length of operation for timed baking. 03 Convection Bake 03-1 Press to select the Convection bake function of the single or upper oven. 03-2 Press to select the Convection bake function of the single or lower oven. 04 Convection Roast: Press to select the Convection roast function of the single or upper oven.
Setting the kitchen timer The kitchen timer serves as an extra timer that will beep when the set time has elapsed. It does not start or stop cooking functions. You can use the kitchen timer with any of the other oven functions. How to set the timer 1. 2. 3. 4. Timed cooking In timed cooking, the oven turns on immediately and cooks for the length of time you select. At the end of the cooking time, the oven turns off automatically.
Operating the oven Delay Start Minimum and maximum settings In a delay timed cooking, the oven’s timer turns the oven on and off at times you select in advance. • You can use the delay start feature only with another cooking operation (bake, convection bake, convection roast, slow cook, dehydrate, or favorite cook). • You can set the oven for a delay start before setting other cooking operations. • The clock must be set to the current time.
Twin cooking mode temperature setting ranges When you use the upper and lower ovens at the same time, each oven has a minimum and maximum amount of power available and consequently a minimum and maximum temperature setting. Oven temperatures in the lower oven also limit broil settings in the upper oven. The temperature and broil setting limitations are shown in the table below. LOWER OVEN Available function settings and temp.
Operating the oven Using the oven racks Oven rack positions (twin mode) The upper oven has 2 rack positions (A, B) The lower oven has 4 rack positions (1~4) Oven rack positions (single mode) Recommended rack position for cooking Type of food 7 Rack Position Broiling hamburgers 6 5 Broiling meats or Small cuts of poultry, Fish 4 3 2 Bundt caked, Pound cakes, Frozen pies, Casseroles 1 Operating the oven • 7 5~7 B A Type of food 2 1 4 or 3 Angel food cakes, Small roasts 2 Turkey, Large roas
Rack and Pan placement 3 Before using the racks 4 Single Oven Rack 5 3 Multiple Oven Rack Centering the baking pans in the oven as much as possible will produce better results. If baking with more than one pan, place the pans so each has at least 1" to 1½" of air space around it. When baking on a single oven rack, place the oven rack in position 3 or 4. See the figure on the left. When baking cakes and cookies on multiple racks, place the oven racks in positions 3 and 5. See the figure on the left.
Operating the oven Using the partition • • • • Baking To use Twin Mode operation, insert the partition. You cannot use the Self-Clean or Steam-Clean functions when the partition is installed in the oven cavity. Handle the partition with both hands. Use oven gloves when inserting or removing the partition. The oven can be programmed to bake at any temperature from 175 °F to 550 °F. Baking temperature and time will vary depending on the ingredients and the size and shape of the baking pan used.
Convection baking How to set the oven for convection baking 7 6 5 4 3 2 1 1. 2. 3. 4. 5. 6. 7. To use Twin mode, insert the partition. If you are using Single mode, skip this step. Press Bake on the Upper/Single oven control side if you are using the upper oven. Press Bake on the Lower/Single oven control side if you are using the lower oven. You can select Bake on either side if you are using a single oven. The default temperature is 350 °F. Enter the temperature you want, eg.
Operating the oven Convection roasting Broiling Convection roasting is good for cooking large tender cuts of meat, uncovered. Heat comes from the top heating element. The convection fan circulates the heated air evenly over and around the food. Meat and poultry are browned on all sides as if they were cooked on a rotisserie. The heated air seals in juices quickly for a moist and tender results while, at the same time, creating a rich golden brown exterior.
Using the easy cook feature Broiling Recommendation Guide The size, weight, thickness, starting temperature, and your doneness preference will affect broiling times. This guide is based on meats at refrigerator temperature. Always use a broiler pan and its grid when broiling. Always preheat the oven for 5 minutes before broiling.
Operating the oven Dehydrate How to recall a setting Dehydrate dries food or removes moisture from food via heat circulation. After drying the food, keep it in a cool and dry place. For fruit, adding lemon (or pineapple) juice or sprinkling sugar on the fruit will help fruit retain sweetness. 1. Press Dehydrate. The default temperature is 150 °F. 2. Enter the temperature you want on the number pad. (100 °F ~175 °F) 3. Press START/SET. 1.
Using the smart control feature The Samsung Smart Home app lets you operate a number of the oven's functions remotely from your smart phone. The table below lists the main functions that can be operated from the app. When the remote control is off Monitoring (Oven, Cooktop), Oven off When the remote control is on Monitoring (Oven, Cooktop), Oven start, Oven off, Error check How to connect the oven 1. 2. Download and open the Samsung Smart Home app on your smart device.
Operating the oven Using the sabbath feature (For use on the Jewish Sabbath & Holidays) For further assistance, guidelines for proper usage, and a complete list of models with the Sabbath feature, please visit the web at K http:\\www.star-k.org. You can use the Sabbath feature with baking only. The oven temperature may be set higher or lower after setting the Sabbath feature. (The oven temperature adjustment feature should be used only during Jewish holidays.
Extra features Thermostat adjustment The temperature in the oven has been preset at the factory. When first using the oven, be sure to follow recipe times and temperatures. If you think the oven is too hot or too cool, the temperature in the oven can be adjusted. Before adjusting, test a recipe by using a temperature setting that is higher or lower than the recommended temperature. The baking results should help you to decide how much of an adjustment is needed.
Operating the oven Sound on/off Control lockout By using this feature, you can set the oven controls to operate silently. This feature lets you lock the buttons on the touch pad so they cannot be activated accidentally. How to turn the sound on or off 1. 2. 3. Press Broil and 6 at the same time for 3 seconds. The display will show Snd On (sound on) or Snd OFF (sound off). The default setting is Snd On. Press 0 to select Snd OFF or Snd On. Pressing 0 changes the mode between Snd On and Snd OFF.
Maintaining your appliance Self-cleaning Before a self-cleaning cycle • This self-cleaning oven uses high temperatures (well above cooking temperatures) to burn off leftover grease and residue completely or reduce them to a finely powdered ash that you can wipe away with a damp cloth. CAUTION • • • • • During the self-cleaning cycle, the outside of the range will become very hot to the touch. Do not leave small children unattended near the appliance.
Maintaining your appliance How to run a self-cleaning cycle 1. 2. Select the length of time for the self-cleaning operation, eg. 3 hours. Press Self Clean once for a 3 hour clean time, twice for a 5 hour clean time, or 3 times for a 2 hour clean time. The default setting is 3 hours. Start the self-cleaning cycle. Press START/SET. The motor-driven door lock will engage automatically.
NOTE Oven vent If you press Steam Clean when the oven temperature is above 100˚F, Hot will appear in the display. Because this function produces the best results when started while the oven is cool, we recommend that you wait until the oven has cooled down and Hot disappears from the display. • • Oven vent After a steam-cleaning cycle • • • • • Care and cleaning of the oven WARNING Be sure all controls are OFF and all surfaces are COOL before cleaning any part of the range.
Maintaining your appliance Care and cleaning of the glass cooktop Oven racks If the racks are left in the oven during a self-cleaning cycle, their color will turn slightly blue and the finish will be dull. After the self-cleaning cycle is complete and the oven has cooled, rub the sides of the racks with wax paper or a cloth containing a small amount of oil. This will help the racks glide more easily in their tracks. Oven door • Don’t hand clean the oven door gasket. You may hand clean the door.
Removing heavy, burned-on residue Cleaning the cooktop seal 1. 2. 3. 4. Allow the cooktop to cool. Use a single-edge razor-blade scraper at approximately a 45° angle against the glass surface and scrape the soil. It will be necessary to apply pressure to remove the residue. After scraping with the razor scraper, spread a few drops of ceramic cooktop cleaner on the entire burned residue area. Use the cleaning pad to remove any remaining residue. (Do not scrape the seal.
Maintaining your appliance Removing and replacing the oven door How to replace the door How to remove the door You can remove the upper door the same way you remove the full door. CAUTION • • 1. 2. You can replace the upper door the same way you replace the full door. 1. Firmly grasp both sides of the door at the top. 2. With the door at the same angle as the removal position, slide the indentation of the hinge arm into the bottom edge of the hinge slot.
Removing and replacing the storage drawer Changing the oven light How to remove the storage drawer The oven light is a standard 40-watt appliance bulb. It will come on when the oven door is open. When the oven door is closed, press the pad to turn it on or off. It will not work during a self-cleaning cycle. 1. 2. Pull out the drawer until it stops. Locate the locking clips near the back of each full-extension roller guide rail.
Troubleshooting CONTROL DISPLAY Troubleshooting Samsung works hard to ensure that you don’t have problems with your new electric range. If you run into unexpected trouble, look first for a solution in the table below. If, after trying the suggested solution, you’re still having trouble, call Samsung at 1-800-SAMSUNG (1-800-726-7864). Installtion Problem The range is not level. Possible cause The appliance has been installed improperly.
Problem Possible cause The surface The element will cycle on and unit frequently off to maintain the power cycles on and setting. off. The surface unit stops glowing when changed to a lower setting. Scratches or abrasions on the cooktop surface. Solution This is normal operation, and not a system failure. Use the cooktop as usual. Problem Brown streaks or specks. Possible cause Boilovers have been cooked onto the surface. Solution • • Scratches are not removable.
Troubleshooting OVEN Problem The oven will not turn on. The oven light will not turn on. Troubleshooting Oven smokes excessively during broiling. Possible cause The range is not completely plugged into the electrical outlet. A fuse in your home may be blown or the circuit breaker tripped. The oven controls have been set improperly. The oven is too hot. Incomplete service wiring. Power outage. The light bulb is loose or defective. The switch operating the light is broken.
Problem The oven will not self-clean. Excessive smoking during a self-cleaning cycle. The oven is too hot. Solution Allow the range to cool and then reset the controls. See the section on selfcleaning on page 43. Release the oven lockout (see page 42). Make sure all surface elements are turned off. Press OVEN OFF. Open the windows to rid the room of smoke. Wait until the selfcleaning cycle is canceled and the oven is cool. Wipe up the excessive soil and then start the self-cleaning cycle again.
Troubleshooting Problem Oven door closes faster/ slower than normal Possible cause The soft closing hinges contain a damping fluid that is affected by temperature. • • Solution This is normal. If the oven is in a cold environment, the door will close slower than it will in a warmer environment. A warmer than normal environment, such as when cooking, may cause the door to close slightly faster. Failure of soft closing doesn’t imply a system failure.
Warranty (U.S.A) Displayed code -dC- Possible cause Solution This code appears if the partition is inserted or removed while the oven is operating. Make sure the partition is inserted properly, and restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. PLEASE DO NOT DISCARD.
Warranty (U.S.
Warranty (CANADA) PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN THE USE & CARE GUIDE SAMSUNG ELECTRIC RANGE LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS CANADA, INC.
Warranty (CANADA) EXCEPT AS SET FORTH HEREIN THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER EXPRESS OR IMPLIED AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. NO WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG.
Memo English 59 NE59M6850SS_AA_DG68-00000A-00_EN.
Scan the QR code* or visit www.samsung.com/spsn to view our helpful How-to Videos and Live Shows *R equires reader to be installed on your smartphone Please be advised that the Samsung warranty does NOT cover service calls to explain product operation, correct improper installation, or perform normal cleaning or maintenance. QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT U.S.A Consumer Electronics 1-800-SAMSUNG (726-7864) www.samsung.com/us/support CANADA 1-800-SAMSUNG (726-7864) www.
