User guide You’re just minutes from enjoying the movies you want whenever you want them.
ii
© 2003 Buena Vista DataCasting, Inc. All rights reserved. MovieBeam, (others TBD) are trademarks and registered trademarks of Buena Vista DataCasting, Inc. and Samsung. All other product or brand names as they appear are trademarks or registered trademarks of their respective holders.
Declaration of Conformity NOTE: any changes or modifications to the MovieBeam receiver not expressly approved by BVD will void your warranty. Important Safety Information To get the most from your movie watching experience, read and follow the instructions in this guide. The MovieBeam receiver has no user-serviceable parts. Do not disassemble the unit, attempt to repair or service it yourself or modify the receiver, antenna, or remote in any way.
Contents 1 Setup Welcome to the MovieBeam experience! Things you can do with the MovieBeam receiver Sources of information and support Feature updates How to use this guide What’s in the box Positioning the MovieBeam receiver Connecting the phone cord Connecting to your entertainment system Using the S-video cable 1.TV with only one input. Input is used 2.TV with several inputs. 3.Television with several inputs. 4.TV with coax input. 5.TV with several inputs.
vi
Basic Setup 1-1 Setup 1 This chapter describes what’s in the shipping box and shows you how to connect the MovieBeam receiver to the antenna, phone line, and your entertainment system. Welcome to the MovieBeam experience! Things you can do with the MovieBeam receiver Sources of information and support Feature updates How to use this guide What’s in the box Cables Positioning the MovieBeam receiver Connecting the phone cord Connecting to your entertainment system Using the S-video cable 1. 2. 3. 4. 5.
Welcome to the MovieBeam experience! Setup 12 You are about to experience a new way to watch movies. With theBasic MovieBeam receiver, you can watch what you want, when you want. Because movies are beamed right to your home, you’ll have no more trips to the video rental store and no more late fees. Things you can do with the MovieBeam receiver The MovieBeam receiver comes with up to 100 movies already loaded onto it - new Hollywood blockbusters and classic video favorites.
What’s in the box Basic Setup 1-3 Power Cord Antenna S-Video Cable Remote A/V Cable select MovieBeam m en u Two AA Batteries Quick Start Guide Quic k st art step s from You ar watch e �� ��� ��� ing your �� �� first mov ie. Phone Cord User Guide the Use r gu ide Yo mov u're jus ies tm you want inutes when from ever enjoyin you g want them . Phone Line Splitter Welcome Pamphlet Antenna Extension Cord If any of these items are missing or damaged, contact Customer Care at 1-866-865-1500.
Cables Basic Setup 1-4 Cords and cables included in the package are described below. Each cable is color-coded to match connectors on the back of the MovieBeam receiver. All you have to do is match the colors of the cables and connectors. The tags on the cables also tell you where to plug them in. Phone Cord Connects a phone wall jack to the phone jack on the receiver. Phone Line Splitter Lets the MovieBeam receiver share a phone line with your telephone.
Positioning the MovieBeam receiver Basic Setup 1-5 Place the MovieBeam receiver with the other components in your entertainment system. Don’t put anything on top of your receiver other than the antenna! Important! To reduce the risk of fire or electric shock, do not expose the MovieBeam receiver to moisture.
Connecting the phone cord Basic Setup 1-6 You need to connect a phone line to the MovieBeam receiver so that it can communicate with MovieBeam services, about once every two weeks or as needed. For better service, it’s best to keep the phone line plugged in at all times. If there is no phone jack near your TV set, you can connect the phone line once every two weeks, or you might consider using a wireless phone jack, which converts an electrical outlet into a phone jack.
Connecting to your entertainment system Basic Setup 1-7 Connect the MovieBeam receiver directly to your television. Check the back of the television to determine the types of connectors (inputs) available. The pages which follow show various ways to connect the MovieBeam receiver to your television, depending on the type of connectors on your television and other devices which may be attached. Simple Systems 1. Television with one input; input is used. 2.
Using the S-video cable Basic Setup 1-8 When your entertainment system has an S-Video input, you can substitute the S-video cable for the yellow connector of the A/V cable to achieve better quality images. However, you still need to connect the Audio Left and Audio Right connectors of the A/V cable in order to transmit sound. On the pages which follow, only the A/V video cable is shown.
1. TV with only one input. Input is used. If a device, such as a DVD player or VCR is connected to your TV: 1 Basic Setup 1-9 Unplug the device from the TV and plug it into the appropriate connectors marked IN on your MovieBeam receiver. 2. Connect the A/V (and S-video) cables from the MovieBeam receiver’s “OUT” connectors to the TV’s “IN” connectors as shown below. (Using the S-video cable is recommended.
2. TV with several inputs. An input is available. Basic Setup 1-10 If your TV has more than one set of inputs and a device, such as a DVD player or VCR is connected to your TV and another set of inputs is available: 1 Plug the A/V (and S-video) cables into the MovieBeam receiver and TV as shown below. (Using the S-video cable is recommended.) You don’t need to change any other connections.
3. Television with several inputs. All inputs are used. Basic Setup 1-11 If your TV has more than one set of inputs and they are all used: 1. Unplug one device from the TV and plug it into the appropriate connectors marked IN on your MovieBeam receiver. The other end should be plugged into the connectors marked OUT on the device. 2. Connect the A/V (and S-video cables) from the MovieBeam receiver’s “OUT” connectors to the TV’s “IN” connectors as shown below. (Using the S-video cable is recommended.
4. TV with coax input. Basic Setup 1-12 If you have an older TV which has only a coax connector, you will need to purchase an RF modulator and coax cable to supply the S-vIdeo and A/V connections. RF modulators are available at most electronics retailers. Connect it as shown below. 1. Connect the coax cable between the TV and the RF modulator. 2. Plug the A/V (and S-video) cables into the MovieBeam receiver and RF modulator as shown below. (Using the S-video cable is recommended.
5. TV with several inputs. An input is available. MovieBeam Basic Setup 1-13 and other device send audio through surround sound system. When you are using a surround sound system, audio outputs are connected to the surround sound system instead of to the TV. You will need to purchase an additional composite video cable or use the S-video cable. 1. Unplug one device from the TV and plug it into the appropriate connectors marked IN on your MovieBeam receiver.
6. TV with several inputs. All inputs are used. Audio from the Basic Setup 1-14 other devices such as DVDs or VCRs is passed through the MovieBeam receiver to surround sound system. When the surround sound has only two audio inputs, you can pass the audio signal through the MovieBeam receiver as shown below.
Basic Setup 1-15 TV MovieBeam receiver S-VIDEO R AUDIO L VCR or other device VIDEO Input #1 ��� �� IN Input #2 OUT Surround Sound sound DVD or other device Input #2 Input #1 Setup 1-15 ���
7. TV with several inputs. An input is available. Digital audio Setup 1-16 cable (S/PDIF) is used to connect to surroundBasic sound system. When the surround sound has S/PDIF connectors, you can pass the audio signal through the MovieBeam receiver as shown below. You will need the following cables: - A/V cable (provided with the receiver) - Two S/PDIF cables* *cables not included with the MovieBeam receiver. 1. Connect the yellow connector of the A/V cable to the MovieBeam receiver video OUT connector.
Basic Setup 1-17 TV MovieBeam receiver S-VIDEO R AUDIO L DVD or other S/PDIF device VIDEO Input #1 IN Input #2 � �� ��� S/PDIF OUT S/PDIF � �� ��� Surround sound Setup 1-17 ���
8. Home theater/AV controller with multiple inputs. Basic Setup An input is available. 1-18 When a home theater/AV controller has multiple inputs, you can directly connect the MovieBeam receiver to any of the available inputs (regardless of whether they are labeled DVD, VCR, and son on) the home theater/AV controller as shown below. Do not connect to the component video connectors (labelled R, G, B).
Basic Setup 1-19 ��� TV DVD or other device Input #1 S-VIDEO R AUDIO L VIDEO Input #2 Input #1 Output Input #2 ��� �� Input #3 VCR Home Theater A/V Controller or other device IN OUT MovieBeam receiver Setup 1-19
Basic Setup 1-20 Setup 1-20
Setup Details 2 This chapter shows you how to connect and position the antenna and connect power to the MovieBeam receiver.
Connecting the antenna Connect one end of the antenna cable to the antenna. Connect the other end into the antenna connector on the back of the MovieBeam receiver labeled “Antenna”. This connector pushes on; twist it until it is snug. ��� �� �� �� ��� �� ��� �� � ���� �� Positioning the antenna Place the antenna on top of the MovieBeam receiver. You may need to reposition it later.
Connecting power Plug the power cord into a wall outlet and the other end into the MovieBeam receiver’s power connector. You should always keep the receiver plugged in so it can receive movies. If the MovieBeam receiver is connected to a power outlet controlled by a wall switch, be sure the switch remains in the “on” position. If power is connected via a power strip, do not turn the power strip off.
Setup Details 2-4
Finishing Setup, Renting 3 and Watching Movies This chapter shows you how to complete setup and tells you about the lights and buttons on your MovieBeam receiver and the remote control. It includes the steps to rent a movie, watch trailers, and search for movies. It also tells you how to set a parental control passcode, and set rating and spending limits.
Inserting batteries into the remote control Remove the battery cover from the back of the remote. Two AA batteries are in the box. Match the + and – marks on the batteries to the + and – marks in the battery case, then insert the batteries into the remote. Close the case.
Remote control - navigation star 1. Left Press to move the highlight left one increment. When you are watching full screen video, this also acts as a skip back. 2. Select Press to select whatever is highlighted. When you are watching full screen video, pressing this button pauses the movie and returns to the last control screen. Pressing this button when a screen saver is displayed returns you to the last thing you were viewing; either a menu or movie. 3.
Remote control - buttons 1. Power button This is the power button. 2. Page Up In a list, pressing this button moves the highlight up an entire screen of information. On a movie page, pressing this button takes you to the previous movie page in the currently selected category. In full screen playback mode, it acts like a next chapter button. In full screen pause mode, it acts like a frame advance button. 3. Page Down In a list, moves highlight down an entire screen of information.
Remote control video control buttons 1. Stop (back) Stops playback of a full screen movie or full screen trailer and returns to last menu. If movie or trailer is playing, pressing Stop pauses playback. In a menu, pressing Stop displays the previous screen. In Passcode screens, pressing stop cancels the screen. m en 2. Fast Reverse You can fast reverse at two speeds: press once to reverse; press twice to reverse at a faster speed.
Getting to know your MovieBeam receiver Generally, you’ll operate the MovieBeam receiver using your remote control. However, buttons on the receiver let you rent and watch movies just as you would with a remote control. Here’s where they are and what they do: 1 2 3 4 1. Standby LED Blinks when the remote control or front panel button is pressed. This is also the power button. It is green when the receiver is sending video to your TV and orange when it is in standby mode.
3 Navigation star 2 1 m en select u 4 5 6 1. Left Press to move the highlight left one increment. When you are watching full screen video, this also acts as a skip back. 2. Select Press to select whatever is highlighted. When you are watching full screen video, pressing this button pauses the movie and returns to the last control screen. Pressing this button when a screen saver is displayed returns you to the last thing you were viewing; either a menu or movie. 3.
Turning on the MovieBeam receiver and your TV The first time you plug in your MovieBeam receiver, you may hear the disk drive make some sounds as it boots up. A welcome screen will display with further instructions. The welcome screen may display for as long as 5 minutes. Your MovieBeam receiver is always powered “on.” When it is in standby mode and not sending video to your TV, the LED will be orange. You will know that the receiver is sending video to your TV if the green LED is on.
Getting around the screens For the guided setup and to use all of the MovieBeam receiver’s features, use the buttons on the navigation star on your remote control or on MovieBeam receiver’s front panel. Press the up, down, left or right buttons to move the highlight on the screen. When the item you want is highlighted, press the Select button in the center of the navigation star.
Phone setup Part of the setup process involves the receiver checking the phone line and calling in to activate. If the call is successful, it will begin playing the MovieBeam receiver’s features movie while the phone call is in progress. This can take up to 5 minutes. When the call is complete, continue to the antenna adjustment step. If the call is unsuccessful, you will be prompted to enter dialing parameters.
Antenna setup The MovieBeam receiver checks the antenna signal. If the signal is good, you can go on to the next step. If the signal needs improvement, the MovieBeam receiver will prompt you to move the antenna until the bar on the screen extends past “good”. If the bar is showing green on the ends, you are getting adequate signal. If not, try orienting the antenna in several directions and positions. The length of the bar will indicate signal strength.
Hints: The higher up you place your antenna, the more likely you are to improve your reception. If necessary, attach the antenna extension cable to give yourself more placement options. Position the antenna closer to a window.
As you move the antenna, audio beeps increase in frequency as the signal gets better and decrease as the signal gets worse. To improve reception, you may need to extend the ends of the antenna by sliding them out. Once the antenna signal is set, the beeping changes to a different steady beeping sound. If you are experiencing difficulty, highlight More Information on the Antenna Setup screen or refer to Troubleshooting in Chapter 4.
Can’t wait to watch a movie? Watching a movie is as easy as highlighting one of the featured movies on the main menu and pressing Select. Once you rent a movie, you can watch it for 24 hours. You can watch it as often as you want until the 24 hours are up! Movies come and go all the time. To help you prioritize what to watch first, some of the movies indicate guaranteed availability for a certain period.
New releases Seven to 12 movies arrive every week. To review the new releases: 1. Use the right and left arrow buttons to scroll through the mini-posters of the new releases. As each poster is highlighted, details about the movie are displayed. 2. Pick a movie by highlighting it and pressing Select. You will be taken to the movie page for that movie, where you can watch the trailer, get more information about the movie, and rent it.
Movie page The movie page shows complete information about the movie and lets you watch the studio trailer. For some movies, it also displays the date until which a movie will be available. Not all movies have “guaranteed until” dates – so if you see a movie without a guaranteed date next to it, it could be replaced with a new movie at any time.
Find movies Because so many movies are available, it’s nice to have several ways to decide what to watch. You can search for movies by the newest ones to arrive, title, genre, rating, actor, and director. To search for movies: 1. On the main menu, choose Find Movies. 2. In the Find Movies menu, choose the search criteria: title, newly arrived, genre, rating, actor, or director. 3. Press Select. A results list displays. Use the up and down arrow buttons on the remote to highlight a title, then press Select.
My current rentals You can rent any number of movies at one time; however, you have to watch each one within 24 hours of renting it. My Current Rentals on the main menu tells you how many movies are currently rented. You can choose to go back to viewing any movie from this list. To see a list of what is currently rented: 1. On the main menu, highlight My Current Rentals and press Select. 2. The My Current Rentals screen displays and lists the titles and how much rental time remains.
Watching movies While a movie is playing, you can use the buttons on the remote control to pause it, stop it, fast forward and fast rewind. When you use any of these functions, a timeline displays to show where you are in the movie, for example, 20 minutes from the end, and so on. The timeline disappears from the screen when you press Play.
Parental controls Parental controls let you set and change a passcode to limit the ratings of movies than can be watched, and to set a spending limit. You can also clear the passcode from this screen. To turn on parental controls, highlight Parental Controls in the Settings screen and press Select. You don’t need a passcode to view the Parental Controls screen.
Set/Change passcode You can use a passcode to limit the ratings of movies that can be viewed, to set a spending limit, or to require a passcode to watch all movies. Only one passcode can be set, and if you don’t want to set any viewing or spending limits, there’s no need to set a passcode. To set a passcode: 1. Highlight Settings on the main menu. 2. In the Settings screen, highlight Parental Controls. 3. In the Parental Controls screen, highlight Set/Change Passcode. 4.
To change a passcode: 1. Choose Settings on the main menu. 2. Choose Parental Controls from the Settings menu. Highlight Set/Change Passcode and press Select. 3. Enter your current passcode. Enter the new passcode. Enter it again to confirm. Passcode for all movies Selecting this option means that a passcode must be entered to watch any movie. If you already have a passcode set, simply highlight yes or no on the menu.
If you forget your passcode If you forgot your passcode, try entering it again. If the “incorrect passcode” message displays again, you can either clear it by accessing the “My Account” section online at www.MovieBeam.com or by contacting Customer Service at 1-866-865-1500. The customer care representative will remove the forgotten passcode.
Rating lock You can prevent movies above a certain rating from being watched unless a passcode is entered. To set a rating lock: 1. Choose Settings on the main menu. 2. Choose Parental Controls on the Settings menu. 3. Choose Rating Lock on the Parental Controls screen and press Select. 4. Enter your passcode. If you haven’t set a passcode, you will be prompted to do so. Choose the ratings that you want to lock with a passcode.
Spending limits You can set a weekly spending limit for movies. Once the limit has been met, additional movies can be rented by entering the passcode. The default spending limit is none. To set a spending limit: 1. On the main menu, choose Settings. 2. On the Settings screen, choose Parental Controls, then Spending Limit. 3. In the Weekly Spending Limit screen, use the up and down keys on the remote to set a limit between 1 and 99 dollars. Press Select. 4. Enter your passcode to confirm the limit.
Sound effects volume Sound effects volume refers to the sounds that the MovieBeam receiver makes when you press buttons or change screens. It has nothing to do with your television volume. To adjust the sound effects volume: 1. Choose Settings on the main menu. 2. Choose Sound Effects Volume on the Settings menu. Press Select. 3. In the popup window, choose low, high, or off, then press Select.
Wide screen/full screen Sometimes films are received in widescreen format (16:9). If your TV is widescreen and you would like to view movies which arrive in this format automatically, highlight and select Widescreen. If you have a regular television (4:3), highlight and select Full Screen.
Phone setup This option on the main menu lets you change the options that your MovieBeam receiver uses to dial in. Pulse or tone On this screen, select which kind of phone you have and press Enter. The dialing prefix screen will display.
Dialing prefix If your phone requires a dialing prefix to call out, for example, if you have to dial “9” before the phone number, highlight YES on this screen and press Enter. You will be asked to enter the proper dialing prefix. Once you have provided it, press Enter and the phone will dial out. The MovieBeam receiver will let you know when the call out has been successfully completed. When done, the receiver will try the new settings by dialing out.
Phone service center If you don’t always have the phone line connected to the MovieBeam receiver, you should periodically connect it and allow it to “phone home”. This is necessary to keep your account up to date. A message on the screen will indicate the call’s progress and prompt you when it is completed.
Help and account info Choosing the Help and Account Info option on the main menu gives you access to these features: Contact Customer Care provides the contact number and web address for customer service. Rental History - lists the last 45 movies you rented. FAQs - provides answers to frequently asked questions. Check these before contacting customer service. Updates are available at www.MovieBeam.com. Troubleshooting - provides solutions to typical concerns.
Rental history Your MovieBeam receiver maintains a history of your last 45 rentals. Twelve months of rental history can be obtained in the secure user account section at http://www.MovieBeam.com/ MyAccount. The rental history on the website may lag behind the history on your receiver by as much as two weeks. To view your rental history: 1. On the main menu, choose Help and Account Info. 2. Choose Rental History. The history screen shows the date a movie was rented, along with its title, rating, and price.
Alert An Alert (warning) indicator may display on the main menu when a problem exists. The indicator may change its name depending on the problem. For example, the screen may show “Antenna alert” if the signal is inadequate. If more than one alert situation exists, you can select Alert to view a screen that provides more details. If you see an alert on the main menu, refer to the Alerts section in Chapter 4 for details about the cause and how to correct it.
Finishing Setup, Renting and Watching Movies 3-34
Maintenance, 4 Troubleshooting and Endnotes In this chapter you’ll find information on how to maintain your MovieBeam receiver, guide to solving problems, and other information.
Maintaining your MovieBeam receiver The MovieBeam receiver requires minimal maintenance. Just dust it periodically with a clean, damp cloth. Do not use abrasive cleansers. Do not immerse it in water. Troubleshooting If you are experiencing problems with your MovieBeam receiver, this section offers helpful tips. Can’t connect the MovieBeam receiver to my TV What’s wrong My television doesn’t have the right kind of connectors.
No power (Continued from previous page.) What’s wrong The MovieBeam receiver is plugged into a switched outlet which is switched off. The MovieBeam receiver is plugged into a power strip that is switched off. How to fix it Some wall outlets get power only when you turn a light switch on. If you have a light switch that you never really knew what it did...this might be it. Turn the switch on and leave it on. Turn the power strip on. Power on is often indicated by a little red light.
Antenna warning Because the MovieBeam receiver is sent to you with movies preloaded, you may not experience a problem until new movies begin to arrive. The warning may also display if you have repositioned your antenna. What’s wrong The antenna warning is displayed because you are not getting sufficient signal. How to fix it Try positioning your antenna higher and extending its ends. If the MovieBeam receiver is in a basement, try moving the antenna and/or the receiver upstairs or closer to a window.
No audio What’s wrong I’m not getting any audio. How to fix it Check that the A/V cables are connected as described beginning on p. 1-9. Remove the A/V cables and switch them around, so that the side that plugged into your MovieBeam receiver now plugs into your TV. No closed captions What’s wrong Closed captions are not displayed. How to fix it The MovieBeam receiver can display closed captions if this feature is available on your TV. Check your TV manual.
Phone What’s wrong The MovieBeam receiver can’t call out. How to fix it Be sure the receiver is connected to a phone line as described on p. 1-6. If you have DSL and the receiver is plugged into a phone line without a filter, connect the splitter provided with your MovieBeam receiver to the phone outlet with a DSL filter on it. Plug one phone cable into your phone and the other into the receiver. Refer to p. 1-6. A dialing prefix may be needed. Refer to the instructions on p. 3-30 to force a dial in.
Can’t find a movie What’s wrong The movie I want to watch is not available. How to fix it Movies come and go. For most movies, guaranteed availability dates are shown on the movie page. Be sure to check the availability. Can’t view a movie What’s wrong The movie I want to watch is not available. How to fix it Movies come and go. For most movies, guaranteed availability dates are shown on the movie page. Be sure to check the availability.
Movie list isn’t updating (Continued from previous page.) What’s wrong The movie list is not updating. How to fix it Force MovieBeam to “phone home” as described on p. 3-30. It’s a good idea to always keep the MovieBeam receiver connected to both power and the phone line. If the receiver hasn’t dialed in for more than 2 weeks, force a dial in as described on p. 3-30. If you have watched five movies and MovieBeam hasn’t dialed in, force a dial in as described on p. 330.
Account info (Continued from previous page.) What’s wrong How to fix it My phone number (credit card, address, etc.) changed. On the main menu, choose Settings and Info/ Phone Dialing Settings and follow the prompts to enter new phone information. You can also edit your account information on the website, www.MovieBeam.com, or contact customer service at 1-866-865-1500. How to get more information More information about the MovieBeam receiver is available on the website and via customer service. www.
Account info (Continued from previous page.) What’s wrong How to fix it My phone number (credit card, address, etc.) changed. On the main menu, choose Settings and Info/ Phone Dialing Settings and follow the prompts to enter new phone information. You can also edit your account information on the website, www.MovieBeam.com, or contact customer service at 1-866-865-1500. How to get more information More information about the MovieBeam receiver is available on the website and via customer service. www.
Account info (Continued from previous page.) What’s wrong How to fix it My phone number (credit card, address, etc.) changed. On the main menu, choose Settings and Info/ Phone Dialing Settings and follow the prompts to enter new phone information. You can also edit your account information on the website, www.MovieBeam.com, or contact customer service at 1-866-865-1500. How to get more information More information about the MovieBeam receiver is available on the website and via customer service. www.
Account info (Continued from previous page.) What’s wrong How to fix it My phone number (credit card, address, etc.) changed. On the main menu, choose Settings and Info/ Phone Dialing Settings and follow the prompts to enter new phone information. You can also edit your account information on the website, www.MovieBeam.com, or contact customer service at 1-866-865-1500. How to get more information More information about the MovieBeam receiver is available on the website and via customer service. www.
