User Manual U28E570D The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance. The contents of this manual are subject to change without notice to improve quality. © Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Table of contents Before Using the Product Connecting and Using a Source Device Securing the Installation Space Precautions for storage 4 4 Safety Precautions Symbols Cleaning Electricity and Safety Installation Operation 4 4 5 5 6 7 Preparations Parts Control Panel Direct Key guide Function Key Guide Configuring Eye Saver Mode, Brightness and Contrast from the Initial Screen Configuring Volume in the Initial Screen Reverse Side Adjusting the Product Tilt Anti-theft Lock Installing a Wall-mount Kit or
Table of contents Setup and Reset Troubleshooting Guide FreeSync 31 Requirements Before Contacting Samsung Customer Service Center Testing the Product Checking the Resolution and Frequency Check the following. Eco Saving Plus 33 36 36 36 36 Off Timer 33 PC/AV Mode 33 DisplayPort Ver.
Chapter 01 Before Using the Product Securing the Installation Space Safety Precautions Ensure some space around the product for ventilation. An internal temperature rise may cause fire and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product. Caution RISK OF ELECTRIC SHOCK DO NOT OPEN Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK) ――The exterior may differ depending on the product.
Cleaning Electricity and Safety ――Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. ――Take the following steps when cleaning. Warning 1 Power off the product and computer. •• Do not use a damaged power cord or plug, or a loose power socket. 2 Disconnect the power cord from the product. •• Do not use multiple products with a single power socket. ――Hold the power cable by the plug and do not touch the cable with wet hands.
Installation Warning Caution •• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. •• Do not drop the product while moving. •• Do not install the product in poorly ventilated spaces such as a bookcase or closet. •• Install the product at least 10 cm away from the wall to allow ventilation. •• Keep the plastic packaging out of the reach of children. ‒‒ Children may suffocate.
Operation Warning •• There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. ‒‒ Contact Samsung Customer Service Center for repairs. •• To move the product, first disconnect all the cables from it, including the power cable. •• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately and contact Samsung Customer Service Center.
Caution •• Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. •• Do not touch the screen when the product has been turned on for an extended period of time as it will become hot. ‒‒ Activate power-saving mode or a moving-picture screen saver if you will not be using the product for an extended period of time. •• Store small accessories out of the reach of children.
Chapter 02 Preparations Parts Icons Description JOG Button Multi directional button that helps navigate. ――The JOG button is located on the rear left side of the product. The button can be used to move up, down, left or right, or as Enter. Control Panel ――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Function Key Guide Press the JOG button when the screen is turned on. The Function Key Guide will appear.
Direct Key guide ――The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned on, the computer resolution changes, or the input source changes. Eye Saver Mode Volume Features Eye Saver Mode Off •• UP/DOWN: Adjust Brightness, Contrast, Eye Saver Mode. •• LEFT/RIGHT: Adjust Volume. •• PRESS(ENTER): Display Function Key Guide.
Function Key Guide ――To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You can exit by pressing the JOG button again. UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes. PRESS(ENTER): The selected item will be applied. Return Icons Description Selects to change the input signal by moving the JOG button in the Function Key Guide screen.
When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below. JOG Button Power saving/Non-signal mode UP Source Change Down PRESS(ENTER) for 2 seconds Power Off When the monitor displays the Main menu the JOG Button could be used as below. JOG Button Action UP/DOWN Move the option Exit the Main menu. LEFT Close Sublist without saving value. Value decreases in the slider. RIGHT PRESS(ENTER) Move to next depth.
Configuring Eye Saver Mode, Brightness and Contrast from the Initial Screen Adjust the Brightness, Contrast and Eye Saver Mode by moving the JOG button. Configuring Volume in the Initial Screen Adjust the Volume by moving the JOG button when the Direct Key Guide is displayed on the screen. 50 Volume Mute Contrast Eye Saver Mode Off ――The displayed image may differ depending on the model.
Reverse Side Adjusting the Product Tilt ――The color and shape of parts may differ from what is shown. Specifications are subject to change without ――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. notice to improve quality. -2.0° (±2.0°) ~ 20.0° (±2.0°) •• You can adjust the product tilt. •• Hold the lower part of the product and adjust the tilt carefully.
Anti-theft Lock ――An anti-theft lock allows you to use the product securely even in public places. ――The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. To lock an anti-theft locking device: 1 Fix the cable of your anti-theft locking device to a heavy object such as a desk. 2 Put one end of the cable through the loop on the other end.
Installing a Wall-mount Kit or Desktop Stand ――Power the product off and remove the power cable from the power socket. 1 2 •• Notes ‒‒ Using a screw longer than the standard length can damage the internal components of the product. ‒‒ The length of screws required for a wall mount that does not comply with the VESA standards may vary depending on the specifications. ‒‒ Do not use screws that do not comply with the VESA standards. Do not attach the wall-mount kit or desktop stand using excessive force.
Installation Attaching the Stand ――Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. ――The exterior may differ depending on the product. 1 2 3 Insert the stand neck into the stand base in the direction shown in the figure. Check that the stand neck is firmly connected. Tightly fasten the connecting screw at the bottom of the stand base.
Removing the Stand ――Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. ――The exterior may differ depending on the product. 1 2 3 Place a soft cloth over the table to protect the product and place the product onto the cloth so that the front of the product is facing downwards. 4 Remove the stand neck from the stand base by pulling it in the direction of the arrow as shown in the figure.
Chapter 03 Connecting and Using a Source Device Pre-connection Checkpoints ――Before connecting a source device, read the user manual provided with it. The number and locations of ports on source devices may differ from device to device. ――Do not connect the power cable before connecting all other cables. Connecting and Using a PC Select a connection method suitable for your PC. ――Connecting parts may differ in different products. ――Provided ports may vary depending on the product.
Connection Using an DP Cable Connecting the Power DP IN 1 2 Connecting to Headphones 3 1 Connect the power cable to the AC/DC adapter. Then, connect the AC/DC adapter to the DC 14V port on the back of the product. 2 Next, connect the power cable to the power outlet. Tidying Up the Connected Cables 3 Press the JOG button on the back of the monitor to turn it on. ――The input voltage is switched automatically.
Correct posture to use the product Driver Installation ――You can set the optimum resolution and frequency for this product by installing the corresponding drivers. ――To install the latest version of the product driver, download it from the Samsung Electronics website at http://www.samsung.com. Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase.
Chapter 04 Screen Setup Configure the screen settings such as brightness. A detailed description of each function is provided. Refer to your product for details. SAMSUNG MAGIC Bright In PC mode This menu provides an optimum picture quality suitable for the environment where the product will be used. •• Standard: Obtain a picture quality suitable for editing documents or using Internet. •• Custom: Customize the contrast and brightness as required.
Brightness Color You can adjust the general brightness of the picture. (Range: 0~100) Adjust the tint of the screen. A higher value will make the picture appear brighter. ――This menu is not available when SAMSUNG Bright is set to Cinema or Dynamic Contrast mode. ――This menu is not available when SAMSUNG Bright is set to Dynamic Contrast mode. ――This menu is not available when Game Mode is enabled. ――This menu is not available when Eco Saving Plus is enabled.
SAMSUNG MAGIC Angle HDMI Black Level MAGICAngle If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/ color degradation, black level, etc.) may occur, depending on the connected source device. In such case, HDMI Black Level can be used to adjust the image quality. allows you to configure the settings to obtain the optimum picture quality according to your viewing angle.
Game Mode Picture Size Configure the product screen settings for game mode. Change the picture size. Use this feature when playing games on a PC or when a game console such as PlayStation™ or Xbox™ is connected. ――This menu is not available when PIP/PBP Mode is set to On and the Size is set to ――This menu is not available when Eye Saver Mode is enabled. (PBP Mode). ――This option is not available when FreeSync is enabled. In PC mode ――Not available when PIP/PBP Mode is set to On.
Screen Adjustment ――This menu is only available when Picture Size is set to Screen Fit in AV Mode. When a 480P or 576P or 720P or 1080P signal is input in AV mode and the monitor can display normally, select Screen Fit to adjust horizontal position in 0-6 levels. Configuring H-Position & V-Position H-Position: Move the screen to the left or right. V-Position: Move the screen up or down.
Chapter 05 Configuring the PIP/PBP Settings A detailed description of each function is provided. Refer to your product for details. ――Compatible with Windows7 and Windows8. PIP/PBP ――The PIP/PBP function may not be available depending on the specifications of the graphics card used. If the screen is blank in PIP/PBP mode when the optimum resolution is selected, go to Control Panel The PIP (Picture in Picture) function separates the screen into two parts.
Configuring PIP/PBP Mode Configuring Sound Source Enable or disable the PIP/PBP Mode function. Set which screen you want to hear the sound for. Configuring Size PIP mode Select the size and aspect ratio of the sub-screen. / •• : Select the icon image if you want to use PBP mode where the optimum resolution for the left and right sides of the screen is 1920 x 2160 (width x height).
Configuring Picture Size PIP Mode (available in PIP mode (Size PBP Mode (available in PBP mode(Size / / )) In PC mode •• Auto: Display the picture according to the aspect ratio of the each screen input source. •• Wide: Display the picture in full screen regardless of the aspect ratio of the each screen input source. )) In PC mode •• Auto: Display the picture according to the aspect ratio of the each screen input source.
Chapter 06 Adjusting OSD (On Screen Display) settings A detailed description of each function is provided. Refer to your product for details. Transparency Language Set the transparency for the menu windows. Set the menu language. ――A change to the language setting will only be applied to the onscreen menu display. OnScreen Display Transparency 한국어 On Language English Display Time ――It will not be applied to other functions on your PC. Configure the transparency of the menu windows.
Chapter 07 Setup and Reset A detailed description of each function is provided. Refer to your product for details. FreeSync System FreeSync Off The functions available may vary depending on the product model. Refer to the actual product. Eco Saving Plus Off FreeSync is a DisplayPort 1.2 function, so the choice of the DisplayPort Ver. 1.1 in OSD, or when the access of HDMI signal, the FreeSync function is not available. Make sure to use a Samsung DP cable.
•• Radeon R9 290X/290 Point the right mouse button, select the AMD Catalyst Control Center. •• Radeon R9 285 •• Radeon R7 260X/260 •• AMD A10 “Kaveri” APU (ex. A10 7850K) ――For additional AMD graphics card models that support the FreeSync feature, visit the official AMD website. ――If the FreeSync function is enabled, the response rate during the game may fluctuate depending on the resolution. A higher resolution generally decreases the response rate.
Eco Saving Plus PC/AV Mode Reduce energy consumption compared to consumption at the maximum brightness level. Set PC/AV Mode to AV. The picture size will be enlarged. ――This option is not available when SAMSUNG Bright is in Dynamic Contrast mode. This option is useful when you view a movie. ――This menu is not available when Game Mode is enabled. •• Set to PC when connected to a PC. MAGIC ――This menu is not available when Eye Saver Mode is enabled. ――Not available when PIP/PBP Mode is set to On.
Key Repeat Time Information Control the response rate of a button when the button is pressed. View the current input source, frequency and resolution. Acceleration, 1 sec, or 2 sec can be selected. If No Repeat is selected, a command responds only once when a button is pressed. Picture Information LU********/** S/N:************** PIP/PBP Power LED On OnScreen Display System Information Configure the settings to enable or disable the power LED located at the lower part of the product.
Chapter 08 Installing the Software Easy Setting Box System Requirements OS Hardware •• Windows XP 32Bit/64Bit •• At least 32MB of memory •• Windows Vista 32Bit/64Bit •• At least 60MB of free space on the hard disk drive •• Windows 7 32Bit/64Bit Easy Setting Box enables users to use the monitor by partitioning multiple sections. •• Windows 8 32Bit/64Bit To install the latest version of Easy Setting Box, download it from the Samsung Electronics website at http://www.samsung.com. •• Windows 8.
Chapter 09 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center ――Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. Check the following. Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked.
The screen appears unstable and shaky. There are shadows or ghost images left on the screen. Sound issue Check that the resolution and frequency for the PC are within the range of resolution and frequency compatible with the product. Next, if required, change the settings, referring to Standard Signal Mode Table (P.40) in this manual and the Information menu on the product. There is no sound. The screen is too bright. The screen is too dark. Check the volume. Adjust Brightness and Contrast.
Q&A ――Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. •• Windows XP: Go to Control Panel Appearance and Themes •• Windows ME/2000: Go to Control Panel System Control Panel Display Settings Advanced Appearance and Personalization •• Windows 8(Windows 8.1): Go to Settings settings.
Chapter 10 Specifications General Model Name U28E570D Size 28 Class (28.0 Inches / 70.8 cm) Display area 620.93 mm (H) x 341.28 mm (V) 24.4 Inches (H) x 13.4 Inches (V) Pixel Pitch 0.16 mm (H) x 0.16 mm (V) 0.006299 Inches (H) x 0.006299 Inches (V) Maximum Pixel Clock 533.25 MHz (DisplayPort, HDMI) Power Supply AC 100 - 240 V – (+/- 10%), 50/60 Hz ± 3 Hz Refer to the label at the back of the product as the standard voltage can vary in different countries.
Standard Signal Mode Table Model Name Synchronization U28E570D Horizontal Frequency 30 – 135 kHz (DisplayPort) 30 – 90 kHz (HDMI1) 30 – 135 kHz (HDMI2) Vertical Frequency 56 – 75 Hz (DisplayPort) 24 – 75 Hz (HDMI1/HDMI2) Resolution Optimum Resolution 3840 x 2160 @ 60 Hz (DisplayPort) 3840 x 2160 @ 30 Hz (HDMI1) 3840 x 2160 @ 60 Hz (HDMI2) Maximum Resolution 3840 x 2160 @ 60 Hz (DisplayPort) 3840 x 2160 @ 30 Hz (HDMI1) 3840 x 2160 @ 60 Hz (HDMI2) If a signal that belongs to the following standard s
Displayport Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA, 1024 x 768 56.476 70.069 75.000 -/- VESA, 1024 x 768 60.023 75.029 78.750 +/+ VESA, 1152 x 864 67.500 75.000 108.000 +/+ MAC, 1152 x 870 68.681 75.062 100.000 -/- VESA, 1280 x 720 45.000 60.000 74.250 +/+ VESA, 1280 x 800 49.702 59.810 83.500 -/+ VESA, 1280 x 1024 63.981 60.020 108.000 +/+ VESA, 1280 x 1024 79.976 75.025 135.
HDMI1 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA, 1152 x 864 67.500 MAC, 1152 x 870 68.681 75.000 108.000 +/+ 75.062 100.000 -/- VESA, 1280 x 720 45.000 60.000 74.250 +/+ VESA, 1280 x 800 49.702 59.810 83.500 -/+ VESA, 1280 x 1024 63.981 60.020 108.000 +/+ VESA, 1280 x 1024 79.976 75.025 135.000 +/+ VESA, 1440 x 900 55.935 59.887 106.500 -/+ VESA, 1600 x 900RB 60.000 60.000 108.
HDMI2 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA, 1280 x 720 45.000 60.000 74.250 +/+ VESA, 1280 x 800 49.702 59.810 83.500 -/+ VESA, 1280 x 1024 63.981 60.020 108.000 +/+ VESA, 1280 x 1024 79.976 75.025 135.000 +/+ VESA, 1440 x 900 55.935 59.887 106.500 -/+ VESA, 1600 x 900RB 60.000 60.000 108.000 +/+ VESA, 1680 x 1050 65.290 59.954 146.250 -/+ VESA, 1920 x 1080 67.500 60.000 148.
Chapter 11 Appendix Responsibility for the Pay Service (Cost to Customers) A Product damage caused by customer's fault ――When the service is requested, in spite of in warranty, we may charge you for a visit from a service •• External impact or drop. technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and etc. •• If a service technician gives instructions on how to use product or simply adjusts options without disassembling product.