USER MANUAL Gaming Monitor C*FG7* The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance. The contents of this manual are subject to change without notice to improve quality. © Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Table of contents Before Using the Product Securing the Installation Space Precautions for storage 4 4 Safety Precautions Symbols Cleaning Electricity and Safety Installation Operation 4 4 5 5 6 7 Preparations Parts Control Panel Function Key Guide Game Setting Key Changing Brightness, Contrast and Sharpness settings Changing the Volume setting Reverse Side Adjusting the Product Tilt and Height Rotating the Monitor Screen Anti-theft Lock Precautions for moving the monitor 10 10 11 12 13 13 14 15 16 18
Table of contents Adjusting OSD (On Screen Display) settings Language 39 Display Time 39 Installing the Software Specifications Easy Setting Box 43 Restrictions and Problems with the Installation 43 System Requirements 43 General 47 Standard Signal Mode Table 48 Appendix Troubleshooting Guide Setup and Reset Arena Lighting (C*FG70* model only) 40 Volume 41 Eco Saving Plus 41 Requirements Before Contacting Samsung Customer Service Center 44 Testing the Product 44 Checking the Resolution an
Chapter 01 Before Using the Product Securing the Installation Space Precautions for storage Ensure some space around the product for ventilation. An internal temperature rise may cause fire and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product. ――The exterior may differ depending on the product. 10 cm (3.
Cleaning ――Take the following steps when cleaning. 1 Power off the product and computer. 2 Disconnect the power cord from the product. ――Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result. 3 Wipe the monitor with a clean, soft and dry cloth. ‒‒ Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the monitor. ‒‒ Do not spray water or detergent directly on the product.
Installation Warning Caution •• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. •• Do not drop the product while moving. •• Do not install the product in poorly ventilated spaces such as a bookcase or closet. •• Install the product at least 10cm away from the wall to allow ventilation. •• Keep the plastic packaging out of the reach of children. ‒‒ Children may suffocate.
Operation Warning •• There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. ‒‒ Contact Samsung Customer Service Center for repairs. •• To move the product, first disconnect all the cables from it, including the power cable. •• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately and contact Samsung Customer Service Center. •• Do not let children hang from the product or climb on top of it.
Caution •• Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. ‒‒ Activate power-saving mode or a moving-picture screen saver if you will not be using the product for an extended period of time. •• Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc). ‒‒ Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
•• Do not hold the product upside-down or move it by holding the stand. ‒‒ The product may fall and become damaged or cause an injury. •• Looking at the screen too close for an extended period of time can deteriorate your eyesight. •• Do not use humidifiers or stoves around the product. •• Rest your eyes for more than 5 minutes or look at distance objects for every 1 hour of product use. •• Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.
Chapter 02 Preparations Parts Parts Description Multi directional button that helps navigate. JOG Button ――The JOG button is located on the rear left side of the product. The button can be used to move up, down, left or right, or as Enter. Control Panel This LED is power status indicator and works as ――The color and shape of parts may differ from what is shown. Specifications are subject to change without •• Power On (Power button): Off notice to improve quality.
Function Key Guide Icons ――To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You Description Menu Selects Source Selects to change the input signal by moving the JOG button in the Function Key Guide screen. A message will appear on the top left corner of the screen if the input signal has been changed. can exit by pressing the JOG button again. UP/DOWN/LEFT/RIGHT: Move to the item you want.
When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below. Game Setting Key JOG Button You can quickly view the setting with a shortcut key at the bottom without using an OSD menu. You can directly see the settings for three different modes.
Changing Brightness, Contrast and Sharpness settings Changing the Volume setting You can adjust Brightness, Contrast or Sharpness by moving the JOG button up or down, if no OSD menu is displayed. You can adjust Volume by moving the JOG button left or right, if no OSD menu is displayed. Volume Sharpness 50 Mute Brightness 100 Contrast ――The displayed image may differ depending on the model.
Reverse Side ――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Port Description DC 19V HDMI IN 1 HDMI IN 2 DP IN SERVICE Connects to the AC/DC adapter. Connects to a source device using an HDMI cable or HDMI-DVI cable. Connects to a PC using a DP cable. Dedicated to service technicians. Connect to an audio output device such as headphones.
Adjusting the Product Tilt and Height ――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. C*FG73* C*FG70* -2° (±2°) - 92° (±2°) 15° to Left - 15° to Right (Total 30°, ±2°) -2.0°(±2.0°) ~ 92.0°(±2.0°) -15.0°(±2.0°) to Left ~ +15.0°(±2.0°) to Right -2° (±2°) - 17° (±2°) -3.0°(±2.0°) ~ 20.0°(±2.0°) 135.0 mm (135.0, ± 5.0 mm) 140 mm (0, +10 mm) •• The monitor tilt and height can be adjusted.
Rotating the Monitor Screen ――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. You can rotate your monitor as shown below. C*FG73* C*FG70* 1 2 3 1 2 3 4 5 6 4 5 6 ――Adjust the screen following the arrow direction. ――Adjust the screen following the arrow direction. ――Rotate the screen in clockwise direction till it becomes completely vertical to the desktop.
Caution C*FG70* C*FG73* •• Grasp the left and right sides of the monitor and adjust the tilt. •• Grasp the left and right sides of the monitor and adjust the tilt. 90˚ 90˚ •• Hold the bezel at both side edges and rotate the monitor. (Be careful not to directly hold the LCD display.) •• Hold the bezel at both side edges and rotate the monitor. (Be careful not to directly hold the LCD display.) •• The screen can be rotated up to 90° clockwise if you are facing the screen.
Anti-theft Lock Precautions for moving the monitor ――An anti-theft lock allows you to use the product securely even in public places. ――The color and shape of parts may differ from what is shown. Specifications are subject to change without ――The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. notice to improve quality. C*FG70* •• Hold the lower part of the monitor when moving it.
Installation Assembling the Stand base (C*FG70* model only) 1 2 3 4 5 A Place the protective Styrofoam (cushion) included in the package on the floor and place the product facing down on the Styrofoam, as shown in the image. Attach the stand to the back of the monitor, in the direction of the arrow. Use the screws on the stand to tightly fasten. B Detach the COVER REAR SUB from the COVER REAR TOP in the direction as shown in the figure.
Assembling the Stand base (C*FG73* model only) 1 2 3 4 5 A Place the protective Styrofoam (cushion) included in the package on the floor and place the product facing down on the Styrofoam, as shown in the image. Attach the stand to the back of the monitor, in the direction of the arrow. Use the screws on the stand to tightly fasten. B Detach the COVER REAR SUB from the COVER REAR TOP in the direction as shown in the figure.
Removing the Stand (For Attaching the BRACKET WALL) (C*FG70* model only) ――Before removing the stand from the monitor, place the monitor on a flat and stable surface with the screen facing down. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it.
Removing the Stand (For Attaching the BRACKET WALL) (C*FG73* model only) ――Before removing the stand from the monitor, place the monitor on a flat and stable surface with the screen facing down. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it.
Attaching the BRACKET WALL ――Power the product off and remove the power cable from the power socket. 1 2 •• Notes ‒‒ Using a screw longer than the standard length can damage the internal components of the product. ‒‒ The length of screws required for a wall mount that does not comply with the VESA standards may vary depending on the specifications. ‒‒ Do not use screws that do not comply with the VESA standards. Do not attach the wall-mount kit or desktop stand using excessive force.
Attaching the Stand (C*FG70* model only) ――Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. 1 Place the protective Styrofoam (cushion) included in the package on the floor and place the product facing down on the Styrofoam, as shown in the image.
Attaching the Stand (C*FG73* model only) ――Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. 1 Place the protective Styrofoam (cushion) included in the package on the floor and place the product facing down on the Styrofoam, as shown in the image.
Chapter 03 Connecting and Using a Source Device Pre-connection Checkpoints Connecting and Using a PC ――Before connecting a source device, read the user manual provided with it. Select a connection method suitable for your PC. The number and locations of ports on source devices may differ from device to device. ――Do not connect the power cable before connecting all other cables. ――Connecting parts may differ in different products. ――Provided ports may vary depending on the product.
Connection Using an DP Cable DP IN Connecting the Power (C24FG70FQ* / C24FG73FQ* model only) C24FG70FQ* 2 1 DC 19V HDMI IN 1 HDMI IN 2 DP IN SERVICE ――A DP cable shorter under 1.5 m in length is recommended. Using a cable longer than 1.5 m can affect the picture quality. 3 Connecting to Headphones 4 C24FG73FQ* 2 1 DC 19V HDMI IN 1 HDMI IN 2 DP IN SERVICE ――Use headphones when activating sound with a HDMI-HDMI or DP cable. ――The Interactive feature in Arena Lighting is available.
Connecting the Power (C27FG70FQ* / C27FG73FQ* model only) Tidying Up the Connected Cables (C*FG70* model only) Connect cables to the appropriate connectors. 1 C27FG70FQ* I IN 1 DC 19V DC 19V HDMI IN 1 HDMI IN 2 DP IN I IN 2 DP IN VICE SER HDM HDM SERVICE 1 2 2 Run the cables through the holder in the direction of the arrow from the lower part of the holder, as shown in the image. 3 C27FG73FQ* DC 19V HDMI IN 1 HDMI IN 2 DP IN 3 Pull cable down to adjust the length.
Tidying Up the Connected Cables (C*FG73* model only) 1 2 Stand assembly is complete. Rotate the machine to the highest vertical position. Adjust the screen following the arrow direction. ――The monitor may get damaged if you rotate the 3 Connect the corresponding cables. 4 Open the COVER-STAND NECK LEFT, and rotate the open part at the bottom. screen without tilt, or counter clockwise direction 5 Place the corresponding cables into the stand-neck holder. Do not stretch the cable.
Correct posture to use the product Driver Installation ――You can set the optimum resolution and frequency for this product by installing the corresponding drivers. ――To install the latest version of the product driver, download it from the Samsung Electronics website at http://www.samsung.com. Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase.
Chapter 04 Game A detailed description of each function is provided. Refer to your product for details. ――The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. In PC mode •• Custom: Customize the screen settings. •• High-Brightness: Maximize the screen brightness.
Refresh Rate Response Time Change the screen refresh rate. A higher refresh rate can reduce eye strain. Accelerate the panel response rate to make video appear more vivid and natural. •• DisplayPort : 60 Hz / 100 Hz / 120 Hz / 144 Hz ――It is best to set Response Time to Standard or Faster when you are not viewing a movie. •• HDMI1, HDMI2 : 60 Hz / 100 Hz / 120 Hz ――This menu is not available when FreeSync is set to Standard Engine or Ultimate Engine mode.
FreeSync FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. This feature will eliminate screen tearing and lag during game play. Improve your gaming experience. The displayed FreeSync menu items on the monitor may vary, depending on the monitor model and compatibility with the AMD graphics card. Menu item 1 •• Off: Disable FreeSync. •• On: Turn on the AMD graphics cards' FreeSync function. You may experience intermittent flickers when playing some games.
Low Input Lag Minimize input lag for fast reactions by reducing the video processing time. ――This menu is not available when FreeSync is enabled. ――This menu is not available when Refresh Rate is set to 60Hz. ――If the refresh rate of the computer is different from the setting for Refresh Rate on the monitor, the function may not be supported. Screen Size Select the best screen size and ratio. ――This menu is not available when FreeSync is enabled.
In AV mode •• 4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts. •• 16:9: Display the picture with an aspect ratio of 16:9. •• Screen Fit: Display the picture with the original aspect ratio without cutting off. •• 17" (4:3): Use a 4:3 aspect ratio on a 17-inch screen. Pictures with a different aspect ratio will not be displayed. •• 19" (4:3): Use a 4:3 aspect ratio on a 19-inch wide screen. Pictures with a different aspect ratio will not be displayed.
Chapter 05 Screen Setup Configure the screen settings such as brightness. A detailed description of each function is provided. Refer to your product for details. ――The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. In PC mode •• Custom: Customize the screen settings. •• High-Brightness: Maximize the screen brightness.
Brightness Color You can adjust the general brightness of the picture. (Range: 0~100) Adjust the tint of the screen. A higher value will make the picture appear brighter. ――This menu is not available when Eco Saving Plus is enabled. ――This menu is not available when Eye Saver Mode is enabled. ――This menu is not available when Picture Mode is set to Cinema mode. ――This menu is not available when Eye Saver Mode is enabled. •• Red: Adjust the red saturation level.
HDMI Black Level Screen Adjustment If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/ color degradation, black level, etc.) may occur, depending on the connected source device. In such case, HDMI Black Level can be used to adjust the image quality. ――This option is only available when PC/AV Mode is set to AV. If this is the case, correct the degraded picture quality using HDMI Black Level. ――This function is only available in HDMI1, HDMI2 mode.
Chapter 06 Adjusting OSD (On Screen Display) settings A detailed description of each function is provided. Refer to your product for details. ――The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Language Display Time Set the on-screen display (OSD) menu to automatically disappear if the menu is not used for a specified period of time.
Chapter 07 Setup and Reset A detailed description of each function is provided. Refer to your product for details. ――The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. •• Off: Deactivate the Arena Lighting function. •• Blinking: The LED lighting works at a constant interval.
Volume PC/AV Mode Adjust the Volume controlling the JOG button LEFT/RIGHT. Set PC/AV Mode to AV. The picture size will be enlarged. This option is useful when you view a movie. Eco Saving Plus Reduce energy consumption compared to consumption at the maximum brightness level. ――This menu is not available when Eye Saver Mode is enabled. •• Off: Deactivate the Eco Saving Plus function. •• Set to PC when connected to a PC. •• Set to AV when connected to an AV device.
Source Detection Information Select either Auto or Manual as the method to recognize input signal. View the current input source, frequency and resolution. Key Repeat Time Acceleration, 1 sec, or 2 sec can be selected. If No Repeat is selected, a command responds only once when a button is pressed.
Chapter 08 Installing the Software Easy Setting Box System Requirements OS Hardware •• Windows 7 32Bit/64Bit •• At least 32MB of memory •• Windows 8 32Bit/64Bit •• At least 60MB of free space on the hard disk drive •• Windows 8.1 32Bit/64Bit Easy Setting Box enables users to use the monitor by partitioning multiple sections. To install the latest version of Easy Setting Box, download it from the Samsung Electronics website at http://www.samsung.com.
Chapter 09 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center ――Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. Testing the Product Check if your product is operating normally by using the product test function. If the screen is turned off and the power indicator blinks even though the product is properly connected to a PC, perform a self-diagnosis test.
Not Optimum Mode is displayed. Sound issue This message appears when the signal from the graphics card exceeds the maximum resolution or frequency for the product. There is no sound. Change the maximum resolution and frequency to suit the product performance, referring to Standard Signal Mode Table (P.48). Check the connection of the audio cable or adjust the volume. The images on the screen look distorted. The volume is too low. Check the cable connection to the product. Adjust the volume.
Q&A ――Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. •• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Refresh rate under Monitor settings. •• Windows 8(Windows 8.
Chapter 10 Specifications General Model Name C24FG70FQ* / C24FG73FQ* C27FG70FQ* / C27FG73FQ* Size 24 Class (23.5 Inches / 59.8 cm) Display area 521.3952 mm (H) x 293.2848 mm (V) 597.888 mm (H) x 336.312 mm (V) Pixel Pitch Maximum Pixel Clock 27 Class (27.0 Inches / 68.6 cm) 20.5 Inches (H) x 11.5 Inches (V) 23.5 Inches (H) x 13.2 Inches (V) 0.27156 mm (H) x 0.27156 mm (V) 0.3114 mm (H) x 0.3114 mm (V) 0.010691 Inches (H) x 0.010691 Inches (V) 0.01226 Inches (H) x 0.
Standard Signal Mode Table Synchronization Resolution Horizontal Frequency 30 – 168 kHz Vertical Frequency 48 – 144 Hz Optimum resolution 1920 x 1080 @ 120 Hz (HDMI) 1920 x 1080 @ 144 Hz (DisplayPort) Maximum resolution 1920 x 1080 @ 120 Hz (HDMI) 1920 x 1080 @ 144 Hz (DisplayPort) If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted.
Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA, 1440 x 900 55.935 59.887 106.500 -/+ VESA, 1600 x 900 RB 60.000 60.000 108.000 +/+ VESA, 1680 x 1050 65.290 59.954 146.250 -/+ VESA, 1920 x 1080 67.500 60.000 148.500 +/+ CEA, 1920 x 1080 112.500 100.000 297.000 +/+ CEA, 1920 x 1080 135.000 120.000 297.000 +/+ CVT, 1920 x 1080 RB 166.587 143.981 346.
Chapter 11 Appendix Responsibility for the Pay Service (Cost to Customers) A Product damage caused by customer's fault ――When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician •• External impact or drop. in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and etc. •• If a service technician gives instructions on how to use product or simply adjusts options without disassembling product.