FULL MANUAL HW-N850 Imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.
SAFETY INFORMATION WARNING •• The following also applies to the Wireless Subwoofer (PS-WN80). •• To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture. •• To prevent injury, this apparatus must be SAFETY WARNINGS securely attached to the floor/wall in TO REDUCE THE RISK OF ELECTRIC SHOCK, DO accordance with the installation instructions. NOT REMOVE THE COVER (OR BACK). •• This product contains chemicals known to the NO USER-SERVICEABLE PARTS ARE INSIDE.
Important Safety Instructions •• Reorienting or relocating the receiving antenna. Read these operating instructions carefully •• Increasing the separation between the before using the unit. Follow all the safety equipment and receiver. •• Connecting the equipment to an outlet that is on a different circuit than the radio or TV. instructions listed below. Keep these operating instructions handy for future reference. 1. Read these instructions. •• Consulting the dealer or an experienced 2.
12. Use only with the cart, stand, 3. Do not expose the unit to direct sunlight or tripod, bracket, or table other heat sources. This could lead to specified by the manufacturer, overheating and cause the unit to or sold with the apparatus. malfunction. When a cart is used, use caution when 4. Protect the product from moisture (i.e. moving the cart/apparatus combination to vases), and excess heat (e.g. a fireplace) or avoid injury from tip-over. equipment creating strong magnetic or 13.
ABOUT THIS MANUAL The user manual has two parts: this simple paper USER MANUAL and a detailed FULL MANUAL you can download. USER MANUAL See this manual for safety instructions, product installation, components, connections, and product specifications. FULL MANUAL You can access the FULL MANUAL on Samsung’s on-line customer support center by scanning the QR code. To see the manual on your PC or mobile device, download the manual in document format from Samsung’s website. (http://www.samsung.
CONTENTS 01 Checking the Components Inserting Batteries before using the Remote Control (AA batteries X 2) 02 03 04 05 2 -------------------------- Product Overview 2 3 Front Panel / Top Panel of the Soundbar -------------------------- 3 Bottom Panel of the Soundbar -------------------------- 4 Connecting the Soundbar 5 Connecting Electrical Power -------------------------- 5 Connecting the Soundbar to the Subwoofer –– Automatic connection between the Subwoofer and the Soundbar –– Manua
06 07 08 09 Connecting a Mobile Device 19 Connecting via Bluetooth -------------------------- 19 Connecting via Wi-Fi (Wireless Network) -------------------------- 22 Connecting an Amazon product 24 Connect and use with an Amazon product (Amazon Echo) -------------------------- 24 Use voice commands to control the Soundbar -------------------------- 26 Using the Remote Control 27 How to Use the Remote Control -------------------------- 27 Adjusting the Soundbar volume with a TV remote co
01 CHECKING THE COMPONENTS PAIR SOUND MODE VOL WOOFER SOUNDBAR Soundbar Main Unit 1 Remote Control (AH59-02767C) / Batteries Subwoofer 2 x2 Power Cord (Subwoofer) (3903-001117) Power Cord (Main Unit) (3903-001117) HDMI Cable (BN39-01997A) Bracket-Wall Mount (AH61-04119A) x2 x2 (M4 x L10) Wall Mount Guide (AH63-04369C) Holder-Screw (AH61-04110A) Screw (6001-001202) •• For more information about the power supply and power consumption, refer to the label attached to the product.
02 PRODUCT OVERVIEW Front Panel / Top Panel of the Soundbar Position the product so that the Top Panel "Samsung Harman Kardon" logo is located on the top. (Power) Button Turns the power on and off. (Source) Button Selects the source input mode. Input mode Display Optical Digital input D.IN ARC (HDMI OUT) input D.
DIGITAL AUDIO IN DIGITAL AUDIO IN (OPTICAL) (OPTICAL) Bottom Panel of the Soundbar POWER POWER POWER SERVICE SERVICE DIGITAL AUDIO IN (OPTICAL) SERVICE ID SET (WOOFER/REAR) ID SET (WOOFER/REAR) ID SET (WOOFER/REAR) NETWORK NETWORK NETWORK HDMI IN 1 HDMI IN 1 HDMI IN 1 HDMI IN 2 HDMI IN 2 HDMI IN 2 HDMI OUT (TV-ARC) HDMI OUT (TV-ARC) HDMI OUT (TV-ARC) POWER POWER POWER ID SET ID SET ID SET (WOOFER/REAR) (WOOFER/REAR) (WOOFER/REAR) SERVICE SERVICE SERVICE HDMI HDMI INHDMI IN
03 CONNECTING THE SOUNDBAR Connecting Electrical Power Use the power components (1, 2) to connect the Subwoofer, and Soundbar to an electrical outlet in the following order: 1 Connect the power cord to the Subwoofer. 2 Connect the power cord to the Soundbar. See the illustrations below. •• For more information about the required electrical power and power consumption, refer to the label attached to the product.
Connecting the Soundbar to the Subwoofer When the subwoofer is connected, you can enjoy rich bass sound. Automatic connection between the Subwoofer and the Soundbar When you turn the power on after connecting the power cables to the Soundbar and subwoofer, the subwoofer is automatically connected to the Soundbar. •• When auto pairing is complete, the blue indicators at the rear of the subwoofer turn on.
Manually connecting the Subwoofer if automatic connection fails Before performing the manual connection procedure below: •• Check whether the power cables for the Soundbar and subwoofer are connected properly. •• Make sure that the Soundbar is turned on. 1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds. •• The red indicator on the rear of the subwoofer turns off and the blue indicator blinks. 5 Sec Blue LED Blinking Fast Rear of Subwoofer 2.
NOTES •• Do not connect the power cord of this product or your TV to a wall outlet until all connections between components are complete. •• Before moving or installing this product, be sure to turn off the power and disconnect the power cord. •• If the main unit is powered off, the wireless subwoofer will go into stand-by mode and the STANDBY LED on the rear will be Red after blinking Blue several times. •• If you use a device that uses the same frequency (5.
2. Check the standby status of the Wireless Receiver Module after plugging it into an electrical outlet. •• The LINK LED indicator (blue LED) on the Wireless Receiver Module blinks. If the LED does not blink, press the ID SET button on the back of the Wireless Receiver Module with a pen tip for 5~6 seconds until the LINK LED indicator blinks (in Blue). For more about the LED, please refer to the SWA-9000S user manual.
04 CONNECTING TO A TV Hear TV sound from your Soundbar through wired or wireless connections. •• When the Soundbar is connected to selected Samsung TVs, the Soundbar can be controlled using the TV’s remote control. –– This feature is available on 2017 and later Samsung Smart TVs that support Bluetooth when the Soundbar is connected to the TV using an optical cable. –– This function also allows you to use the TV menu to adjust the sound field and various settings as well as the volume and mute. Method 1.
•• If “TV ARC” does not appear in the display window of the Soundbar main unit, confirm that the HDMI cable is connected to the correct port. •• Use the volume buttons on the TV’s remote control to change the volume on the Soundbar. NOTES •• HDMI is an interface that enables the digital transmission of video and audio data with just a single connector. •• If the TV provides an ARC port, connect the HDMI cable to the HDMI IN (ARC) port. •• We recommend you use a coreless HDMI cable if possible.
Method 2. Connecting Wirelessly Connecting a TV via Bluetooth When a TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling. •• Only one TV can be connected at a time. Top of the Soundbar PAIR OR ND SOUODE M The initial connection 1. Press the PAIR button on the remote control to enter the “BT PAIRING” mode. (OR) a. Press the (Source) button on the top panel and then select “BT”.
Disconnecting the Soundbar from the TV Press the (Source) button on the top panel or on the remote control and switch to any mode but “BT”. •• Disconnecting takes time because the TV must receive a response from the Soundbar. (The time required may differ, depending on the TV model.) •• To cancel the automatic Bluetooth connection between the Soundbar and TV, press the p (Play/Pause) button on the remote control for 5 seconds with the Soundbar in “BT READY” status.
Connecting via Wi-Fi Pre-connection Checklist 1. Confirm that your Samsung Smart TV was released after 2013. This function is compatible only with Samsung Smart TVs released after 2013. 2. Make sure your Wireless router (Wi-Fi) is ready and working. 3. Make sure that the TV is connected to the Wireless router (your Wi-Fi network). Top of the Soundbar Step 1 : Connecting the Soundbar to Wi-Fi 1. Press the (Source) button on the top of the Soundbar or on the remote control to select “WIFI” mode.
Step 2 : Configuring Settings on the TV •• If the TV disconnects from your wireless network after you change the input source to the Soundbar, use the TV menu to connect the TV to the network again.
05 CONNECTING AN EXTERNAL DEVICE Connect to an external device via a wired or wireless network to play the external device’s sound through the Soundbar. Connecting using an HDMI Cable (Dolby Atmos® support) •• What is Dolby Atmos®? Atmos technology enhances existing 7.1 channel surround sound systems by adding an overhead speaker. This envelops the listener in 360 degrees of sound, delivering an immersive, high-definition, rich, detailed, and deeper experience.
NOTE •• When Dolby Atmos® is activated, “DOLBY ATMOS” appears in the front display. Configuring Dolby Atmos® on your BD player or other device. •• Open the audio output options on the settings menu of your BD player or other device and make sure that “No Encoding” is selected for Bitstream. For example, on a Samsung BD Player, go to Home Menu → Sound → Digital Output and then select Bitstream (unprocessed). •• If the Audio Output options include Secondary Audio, make sure Secondary Audio is set to Off.
Connecting using an Optical Cable Top of the Soundbar BD / DVD player / Set-top box / Game console D.IN OPTICAL OUT DIGITAL AUDIO IN (OPTICAL) Optical Cable (not supplied) Bottom of the Soundbar 1. Connect DIGITAL AUDIO IN (OPTICAL) on the main unit to the OPTICAL OUT jack of the Source Device using a digital optical cable (not supplied). 2. Select “D.IN” mode by pressing the (Source) button on the top panel or on the remote control.
06 CONNECTING A MOBILE DEVICE Connecting via Bluetooth When a mobile device is connected using Bluetooth, you can hear stereo sound without the hassle of cabling. •• You cannot connect more than one Bluetooth device at a time. Top of the Soundbar PAIR OR Bluetooth device ND SOUODE M The initial connection 1. Press the PAIR button on the remote control to enter the “BT PAIRING” mode. (OR) a. Press the (Source) button on the top panel and then select “BT”.
What is the difference between BT READY and BT PAIRING? •• BT READY : In this mode, you can search for previously connected TVs or connect a previously connected mobile device to the Soundbar. •• BT PAIRING : In this mode, you can connect a new device to the Soundbar. (Press the on the remote control or press and hold the PAIR button (Source) button on the top of the Soundbar for more than 5 seconds while the Soundbar is in “BT” mode.
Disconnecting the Bluetooth device from a Soundbar You can disconnect a Bluetooth device from the Soundbar. For instructions, see the Bluetooth device’s user manual. •• The Soundbar will be disconnected. •• When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display “BT DISCONNECTED” on the front display. Disconnecting the Soundbar from the Bluetooth device Press the (Source) button on the top panel or on the remote control, and then change to any mode except “BT”.
Connecting via Wi-Fi (Wireless Network) •• Connect a single Soundbar to Wi-Fi to access a variety of music streaming services and Internet radio. Connect multiple Soundbars to Wi-Fi to use grouped playback or the stereo sound mode. •• To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the SmartThings app is required. Top of the Soundbar Mobile device The initial connection 1. Press the (Source) button on the top of the Soundbar or on the remote control to select “WIFI” mode.
3. Launch the app, and then follow the instructions on the screen to register (add) your Soundbar in the app. •• The automatic pop-up (the third illustration below) may not be available on some mobile devices. If this is the case, select and complete “Add device” from the app menu . Your Soundbar is now added to the app.
07 CONNECTING AN AMAZON PRODUCT •• This feature may not be available in some countries. •• This service is provided by Amazon and can be terminated at any time. Samsung does not assume responsibility for service availability. Connect and use with an Amazon product (Amazon Echo) Use an Amazon Echo product to control your Soundbar and enjoy music services provided by Amazon Echo. NOTE •• Check if the Soundbar is connected to Wi-Fi. (Refer to “Connecting via Wi-Fi (Wireless Network)”) 1.
2. In the Alexa app, search “Samsung Wireless Audio” in Skills, and then select “ENABLE”. •• Skip this step if you have Skills set up already. Amazon Alexa app Select Skills Search Enable 3. In the Alexa app, tap “Smart Home → Devices → Discover” to complete the connection.
Use voice commands to control the Soundbar •• The Amazon Echo service you can use with your Soundbar is limited to music. Other services provided by Amazon Echo, such as news and weather, can only be accessed through your Amazon Echo product. Trigger + Command + Speaker name Use the Speaker name you changed in the SmartThings app.
08 USING THE REMOTE CONTROL How to Use the Remote Control Turns the Soundbar on and off. Power PAIR Press to select a source connected to the Soundbar. •• BT PAIRING mode To turn on “BT PAIRING” mode, press and hold the (Source) button for more than 5 seconds. Source Press the (Mute) button to mute the sound. Press it again PAIR to unmute the sound.
Play / Pause (BT/Wi-Fi) Press the p button to pause a music file temporarily. Press the button again and the music file plays. •• Auto Power Down Function The unit turns off automatically in the following situations. –– D.IN / WIFI / BT Mode : If there is no audio signal for 5 minutes. –– HDMI 1 or HDMI 2 Mode : If there is no audio signal for 15 minutes. Press the indicated areas to select Up/Down/Left/Right.
You can select from TREBLE, BASS, SYNC, CENTER LEVEL, SIDE LEVEL, or FRONT TOP LEVEL. •• To control the volume of the treble or bass sound, select TREBLE or BASS in Sound Settings, and then adjust the volume between -6~+6 by using the Up/Down buttons. •• Press and hold the (Sound Control) button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2KHz, 2.
Adjusting the Soundbar volume with a TV remote control 4. If you want to return the Soundbar to the If you have a Samsung TV, you can adjust the Soundbar’s volume using the IR remote control that came with your Samsung TV. button for 5 seconds repeatedly until remote), push up and hold the WOOFER “SAMSUNG-TV REMOTE” appears in the display. (Default mode) 5 Sec FE W OO BA R D N U VO L SO control by a Samsung TV remote.
Using the Hidden Buttons (Buttons with more than one function) Hidden Button Reference page Remote Control Button Function WOOFER TV remote control On/Off (Standby) page 30 BT Pairing page 27 Auto Power Down On/Off (AUX mode) page 28 BT Ready page 13 Left Auto Power Link ON/OFF page 28 Right Anynet+ ON/OFF page 28 Up ID SET page 28 7 Band EQ page 29 (Source) p (Play / Pause) (Sound Control) Output specifications for the different sound effect modes Output Effect STANDARD SURROUND
09 INSTALLING THE WALL MOUNT Wallmount Components Installation Precautions Wall Mount Guide (AH63-04369C) •• Install on a vertical wall only. •• Do not install in a place with high x2 x2 temperature or humidity. (M4 x L10) •• Verify that the wall is strong enough to support the product’s weight. If not, reinforce the wall or choose another installation point.
2. Align the Wall Mount Guide’s Center Line 5. Push a screw (not supplied) through each with the center of your TV (if you are Holder-Screw, and then screw each screw mounting the Soundbar below your TV), and firmly into a support screw hole. then fix the Wall Mount Guide to the wall using tape. •• If you are not mounting below a TV, place the Center Line in the center of the installation area. 6.
7. Install the Soundbar with the attached Bracket-Wall Mounts by hanging the Bracket-Wall Mounts on the Holder-Screws on the wall. 10 SOFTWARE UPDATE When the Soundbar is connected to the Internet, software updates automatically occur even when the Soundbar is turned off. •• To use the Auto Update function, the Soundbar must be connected to the Internet. The Wi-Fi connection to the Soundbar will be 8.
11 TROUBLESHOOTING Refer to the table below if this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864). The red LED on the subwoofer blinks and the subwoofer is not producing sound. The unit will not turn on.
12 LICENSE ;; Connected via Wi-Fi 1. Check if the TV is a compatible model. •• Only Samsung Smart TVs released after 2013 are supported. 2. Check if the TV is connected to Wi-Fi. •• If the TV is not connected to Wi-Fi, use the network menu on the TV to Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, Dolby Audio, establish a connection. (See the TV Dolby Digital Plus, Pro Logic, and the double-D user manual.) symbol are trademarks of Dolby Laboratories. 3.
13 OPEN SOURCE LICENSE NOTICE For further information on Open Sources used in this product, please visit the website: http://opensource.samsung.com 14 IMPORTANT NOTES ABOUT SERVICE •• Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance. •• An administration fee may be charged if either: a. An engineer is called out to your home at your request and there is no defect in the product. b.
15 SPECIFICATIONS AND GUIDE Specifications Model Name HW-N850 Weight 19.4 lbs (8.8 kg) 48.3 x 3.3 x 5.4 inches Dimensions (W x H x D) (1226.0 x 83.0 x 136.0 mm) Operating Temperature Range +41°F to +95°F (+5°C to +35°C) Operating Humidity Range 10 % ~ 75 % AMPLIFIER Rated Output power 18W x 10 + 10W x 3, 4ohm LPCM 2ch, Dolby Audio™ Supported play formats (supporting Dolby® Digital), DTS Subwoofer Name PS-WN80 Weight 21.2 lbs (9.6 kg) 8.0 x 15.7 x 16.4 inches Dimensions (W x H x D) (203.
LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of: One (1) Year Parts and Labor* (*90 Days Parts and Labor for Commercial Use) This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States.
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