advanced video compression digital dvr recorder mobile phone/ web ready USER’S MANUAL Model DC8405-420 8 Channels/4 Cameras DC8810-420 8 Channels/8 Cameras 500 GB 500 GB or 1TB DVR night vision indoor/outdoor 420 TVL cameras
introduction thank you Welcome Thank you for choosing First Alert for your security needs! For more than half a century, First Alert has made the home-safety and security products that make your job easier. Our products are built to the highest standard which has earned us a leadership role in the home-safety and security product categories. We are committed to serving our customers, from the professionals who install our products, to the families and businesses who count on them.
introduction key product features Main Description Eight channel H.264 digital video recorder with Internet remote surveillance, motion detection, PTZ and alarm control suitable for applications such as high-end residential - new or remodel, light commercial, small business/retail, small warehouse or small grocery. Product features • H.
introduction table of contents Section 1 2 Description Page # Introduction Safety Product Overview 2-3 6 7 What is in the Box 7 DVR Controls 3 Front Panel 8 Back Panel 9 Remote Control 10 Mouse Controls 11 Camera Power Connections 12 Connecting Devices 12 Initial Setup - System Operation 4 System Start Up 13 Power On/Off 13 Main Menu Access (Quick Access Menu) 14 Password Setup and User Permissions 15 Camera Display Setup 16 Language, Date and Time 17 Display, Video/Audio
introduction table of contents Section Description Page # Advanced Operation 22 Alarm 22-23 Alarm Setup 22-23 Email Setup 23 System Info and System Update 6 24 System Maintain 24 Upgrade Firmware 24 PTZ Setup and Control 25-26 Step 1: Connect your PTZ Camera to this DVR 25 Step 2: Configure PTZ Communication Settings 25 Step 3: Configure the Operation and Control of your PTZ Camera(s) 25 Step 4: Configure the CRUISE SETTING of your PTZ Camera 26 Remote Access 27 Network Setup
safety caution statements safety precautions • • • • • • Do not drop, puncture, or disassemble the cameras or DVR. Do not tug on the power adapter. Use the plug to remove it from the wall. Do not expose the cameras or DVR to high temperatures. For your own safety, avoid using the DVR when there is a storm or lightning in your area. Use the cameras and DVR with care. Avoid pressing hard on the cameras or DVR body. Do not use power cable if it is damaged or crushed.
product overview package contents , What s in the box WARNING H.
product overview dvr controls Front Panel 3 1 Item Function 2 4 Control 5 6 7 9 8 10 11 12 14 16 13 15 18 21 17 19 20 Description 1 2 (1) IR remote receiver Power indicator light 3 Previous file/1 4 HDD indicator light 5 Next file /2 6 PTZ /8 7 8 Slow play /3 HDD Info/9 Direct remote towards this position when using DVR A red light indicates power is on In Live Mode shows camera One; In search and Playback mode: selects previous file in list;Use to select previous entry in a
product overview dvr controls back Panel 4 6 8 10 12 1 Item 2 3 5 7 9 11 Function Description 1 Alarm 4 alarm inputs 2 VGA Output For connecting to VGA monitor 3 USB/Mouse Use Upper USB port for mouse connection; Use Lower USB port for USB flashdrive or backup 4 Lan For connecting RJ45 ethernet cable to PC or router 5 RS485 For connecting PTZ cameras 6 Power Switch Power On/Off 7 Power Supply For connection to power cord +12V DC 8 Audio Input For connecting audio signa
product overview remote control 6 remote control Remote Control Operation The remote control is the secondary input device for navigating the system’s interface. In device operation, the MENU key has the same function as “left click” of the mouse.
pRODUCT oVERVIEW MOUSE and virtual Keypad Mouse Controls Mouse Operation with this DVR The mouse is the primary input device for navigating system menus. NOTE: Unless otherwise noted, all system functions described in this manual are achieved through mouse input. To use a mouse with the system: Connect a USB mouse to the USB MOUSE port on front panel of the system. NOTE: Only the USB 2.0 port on the back panel (bottom USB port) is designed for data backup to a USB flash drive.
product overview cAMERA AND pOWER cONNECTIONS Installing cameras Mounting Cameras and Running Cable Select the position for the camera and secure the camera stand. Screw the camera onto the stand. Adjust camera to the proper view angle. Make sure the lens is upright relative to the subject. Tighten the thumb bolt. First Alert cameras can be either ceiling or wall mounted by simply reversing the camera stand mounting. See “Camera Orientation” Info box.
initial setup system operation system start up Power On/Off To power the system On/Off, connect the power cable to the DC 12V port on the rear panel. Flip the toggle switch on in the back of the DVR. At startup, the system performs a basic system check and runs an initial loading sequence. After a few moments, the system loads a live display view. Video Icons Power Switch Function Indicates the channel is recording.
initial setup system operation Main Menu Access To open the Main Menu: Right-click anywhere on-screen to open the Quick Access Menu and select MAIN MENU (mouse only), or press the MENU button on the remote control or front panel of the system. NOTE: If passwords are enabled on the system, enter the 6-digit numerical password to open the Main Menu. Main Menu 1. RECORD SEARCH: Search for recorded video on the system. 2.
initial setup system operation To Set Password Click on Main Menu, System, and Account to reach the Account Configuration Screen. Click on MODIFY PASSWORD Select the user name Using the virtual mouse, input the Old (existing) PASSWORD, NEW password. Click OK to confirm. The system will confirm the change. Click OK to exit. Only the ADMIN can ADD or MODIFY a GROUP or USER. USER can modify their password only.
initial setup system operation camera display setup Setting Up the Live View Video Screen Use the GUI DISPLAY screen to set up. Access the GUI display screen from the MAIN MENU , click SYSTEM, then CLICK GUI DISPLAY. GUI Display To set-up the display select SYSTEM from the MAIN Menu; then select GUI Display. 1.
initial setup system operation language, date and time Setting Up Language/Date/Time The SYSTEM Setup Menu contains the following sub-menus: Language, Date/Time, Password, Display, and Video/Audio. Language To change the system language: from the LANGUAGE drop down menu select the language amongst 26 different languages. Click OK to apply. Click EXIT to close the menu. NOTE: The system will change the language after a restart. A pop up box will ask if you want to perform a restart immediately or not.
Basic Operation Recording recording RECORD Mode Configure Recording Options: You have three recording modes: Schedule, Manual and Stop. By default, the DVR is set to record by schedule. To set the recording options, right click from the mouse and click on RECORD MODE. There you can select amongst the three options for each individual channel. Or you can highlight ALL to make a change to all channels at once. SCHEDULE: System will record according to schedule that is set. MANUAL: System always records.
Basic Operation Recording CCTV Resolution CCTV resolution is measured in vertical and horizontal pixel dimensions and typically limited by the capabilities of both the camera and the recorder that you are using for your CCTV surveillance installation. CCTV systems use an analog video signal. For television specifications (which CCTV uses) the highest resolution that can be captured and stored is 704 x 480 (NTSC for the United States) and 720 x 576 (PAL for Europe).
Basic Operation Playback playback SEARCH Mode Record Search View recorded video on the system through the SEARCH Menu. Video can be played from the attached hard drive or from an attached backup device. Device must be attached prior to search being made. 1. 2. 3. 4. 5. 6. The Playback mode can be accessed in two ways. Right-click anywhere on the screen and select SEARCH from the Quick Access Menu. or from the MAIN MENU select SEARCH. The SEARCH screen opens.
Basic Operation Playback Backup NOTE: The system is compatible with most major brands of USB flash drives, with capacities from 256 MB to 4 GB. To backup recorded data: 1. Connect a blank USB flash drive to the Bottom USB port on the back of the DVR. 2. Perform a search for the records you would like to backup. Select the file (s) you want to backup from the file list. 3. Click BACKUP Icon button , located near the bottom right of the screen. The BACKUP screen will appear. 4.
ADVANCED Operation ALARM Advanced Setup Use the ADVANCED SETUP menu to configure alarm settings, lookup version information, set motion detection, mobile surveillance, maintain system parameters, set PTZ configurations and network settings.
Advanced Operation ALarm Video Blind Video Blind is a feature that detects when the camera is covered or is being obstructed by light with the inability to capture live camera viewing. There are 6 sensitivity settings from Lowest to Highest. You are given the option of being informed of this event through Email or with the alarm status screen displayed. Click OFF or On to enable. Alarm Management DELAY setting is the amount of time that recording will continue after the alarm is cleared.
Advanced Operation System System Info and System Update System Information: View system information, including the firmware version, MAC address, and serial number of the system. To access this menu, from the MAIN MENU click ADVANCED then click VERSION. Maintaining your System Use the AUTO MAINTAIN menu to set the parameters for rebooting the system, review/update default settings and review the system log. To access this menu, from the MAIN MENU click ADVANCED then click AUTO MAINTAIN.
Advanced Operation PTZ Pan tilt zoom...PTZ Pan/Tilt/Zoom (PTZ) Setup: ~ ~ Step 1: Connect your PTZ Camera to this DVR Connect a PTZ camera to the BNC and DC power cables. Also, connect the communication cable from the PTZ camera to the 485A (TX, +) and 485B (RX, -) control inputs to the PTZ block on the back of the DVR. Note there is only one set of PTZ control inputs (485A & 485B), however multiple PTZ cameras can be set up by making parallel connections.
Advanced Operations PTZ Setup Pan tilt zoom...PTZ Pan/Tilt/Zoom (PTZ) Setup Continued: PTZ functions include: PTZ directional control, zoom, focus, iris, operation setup, preset creation, set tour (patrol) sequences between preset views, and scan (pattern) between 2 locations. From the PTZ Control:01 screen you are able to make settings for: SPEED: Set the PTZ rotation range. Default range: 1 ~ 8. ZOOM: Click button to adjust the zoom multiple of the camera.
REMOTE ACCESS Network Setup Network Setup for Remote Access Use the NETWORK SETUP menu to configure your network and DNS settings for remote access. If you are only going to access the DVR locally from a computer attached to the same router as the DVR, you only need to configure settings using either the DHCP or STATIC IP. Because you are on the same network, port forwarding and knowing the public IP address are not necessary.
REMOTE Access Network Setup To configure Static IP settings in the DVR: 1. Select STATIC IP from the TYPE drop down box in the NETWORK SETUP Menu. 2. Enter your IP Address, Subnet mask, and Gateway info you obtained from your computer through the previous step in the respective fields using the Virtual Keyboard. 3. Click APPLY. Click OK in the confirmation window. 4.
Remote Access Network Setup DDNS (Dynamic Domain Name Service) A DDNS account allows you to set up a web site address that points back to your Local Network so you can access the DVR over the Internet using a static or dynamic IP address. One problem with a dynamic address is your internet service provider (ISP) changes this address from time to time. When it changes you need to re-configure your DVR with the new address. To do so you will have to get the new IP address. Although you can go to www.
REMOTE Access Network Setup Next configure DDNS settings in the DVR From the Network Setup menu, enter Primary or Secondary DNS from the WAN settings of your router in the DNS field 1. Click DDNS SETTINGS. 2. Under DDNS, select ON. 3. Under SERVICE, select DYNDNS if you obtained your domain name from DynDNS.com. 4. Under DOMAIN NAME, enter your DDNS domain name you received from the confirmation email. For example, if your domain name is adam@dyndns.com, you need to enter adam@ dyndns.
REMOTE Access Network Setup 3. 4. 5. 6. 7. Install the program and launch it. Once Simple Port Forwarding has launched, select your router from the list. The default Router IP and Login information will automatically come up. If you have previously changed the login information, then you will have to enter it manually. Click on “+” at the bottom to open the window allowing you to set your ports. (See “Simple Port Forwarding Initial Screen”) Select “Add Custom” button.
REMOTE Access Network Setup Step 3: Test Port Forwarding 1. In the Checklist Screen, test if the ports are working by clicking on the “Do it now” button in item “(7) Test that the ports now work.”. (See “Checklist Screen” below). 2. You should receive a message in the right side of the “Test Your Port Screen“ screen, “Port Status Tool” stating that the port is online and can be reached, then you have set it up correctly. You will also receive an IP Address. 3.
REMOTE Access Remote Surveillance Remote Surveillance Remote Surveillance using Internet Explorer 8: The DVR features built-in browser-based software that allows you to access your system remotely over your local area network (LAN) or over the Internet using Internet Explorer®.
REMOTE Access Remote Surveillance Configuring ActiveX Control in Internet Explorer 8: 1. Open Internet Explorer 8 2. Click on Tools 3. Select Internet Options in the pull-down menu 4. Click on the Security Tab 5. Select Trusted Sites 6. Click on the Sites button 7. Uncheck the “Require server verification (https:) for all sites in this zone” button. 8. Type the DVR’s IP address (obtained during Network Setup) or DDNS domain name (obtained through DynDNS.
REMOTE Access Remote Surveillance Remote Surveillance Main Screen: Upon login, the Remote Surveillance main screen appears in your browser. 1 4 3 5 2 6 7 8 Item Function Description 1 Modes Click LIVE, PLAYBACK, and SETUP 2 Main Screen Main display screen for live viewing and playback 3 Time Stamp Time stamp appears on each channel 4 Channel Channel number appears in the top left corner 5 PTZ Control PTZ control for any connected PTZ cameras (not included).
REMOTE Access Remote Surveillance Live Viewing Tab: By default, Remote Surveillance opens in Live Viewing mode (split-screen). To use Live Viewing: 1. Click LIVE at the top of the main screen. 2. Click the display mode icons to view the main screen in single-channel, quad, or split-screen configurations. You can also double-click a channel at any time to view it in single-channel. to show or hide all the channel windows. 3. Click 4. 5. Click to start/stop manual recording to your PC on ALL channels.
REMOTE Access Remote Surveillance Playback Tab Use the Replay menu to search and playback recorded video on your system. Remote Viewing-Playback Screen To use the replay menu: 1. Click REPLAY at the top of the main screen. The main screen will be grey. 2. Click REFRESH below the calendar to view the recorded files for the current month. NOTE: Normal recording is indicated by a clock icon; alarm recording (alarm, loss, and motion events) are indicated by an exclamation mark icon. 3.
REMOTE Access Remote Surveillance Search Use the calendar and drop-down menus to search for recorded video on your system. 1. Click < > to change the month on the calendar. Dates with recorded video data will appear in bold. 2. Click the date. Recorded video files will populate the File List. 3. From the Channel drop-down menu, select a specific channel or select ALL CHANNEL and then click SEARCH. 4. From the Type drop-down menu, select COMMON (normal recording), ALARM, or ALL TYPE and then click SEARCH.
REMOTE Access Remote Surveillance Setup Tab Use the SETUP tab to configure the settings of your system from a remote location. NOTE: If the Main Menu is open on the system, you will not be able to make changes to the system from the remote location. To open remote setup: Click SETUP at the top of the main screen.
REMOTE Access Remote Surveillance SETTING You can check and change the parameter settings as configured in the DVR • BANDWIDTH: Set the bandwidth in kbps (128k, 192k, 256k, 384k, 512k, 1024k) that you want to allocate for traffic based on internet bandwidth available. This bandwidth does not include audio. • FILE SAVE PATH: The path where you want to save captured picture and recording video.
Mobile Phone Setup and Control Mobile Phone Mobile Setup Mobile allows you to send alerts to your cellular phone running Windows Mobile Pro (6.0 or later), Symbian (S60 3rd or later), Android, Blackberry (Curve 8900, Bold 9700, Tour 9630), or iPhone on 3G networks. The instructions on how to install and use the software for the different phone operating systems are shown below. This installation CD includes the software needed for Windows Mobile Pro, Symbian, Android, and Blackberry.
Mobile Phone Setup and Control Step 5: Network Parameters When you login for the first time, go to the “Settings” tab and configure the network parameters first. These should be the same as on the DVR. Step 4: Launch Program After installed, click the QQeye icon to run the program. Setup Network Parameters Main Screen Click QQeye Icon to Launch Step 6: Main Interface and Controls • Channel: Select the channel you want to monitor. When you select a channel, it will connect to DVR automatically.
Mobile Phone Setup and Control Symbian (S60 3rd or later) OS Phones Your DVR can be configured to be viewed remotely on your smartphone running the Symbian OS using the MEye software. Step 1: Program Download Copy the install program MEye.3rd.sisx for third edition or MEye.5th.sisx for fifth edition appropriate to your version of the Symbian operating system from the CD included with your DVR to your mobile phone. The default save path is memory card.
Mobile Phone Setup and Control Step 7: Main Interface and Controls • Snapshot default save path is: C:\Data\Images. • Button Definitions: Note, you must have a PTZ camera(s) connected for PTZ functions to operate. • The “NextGroup” button switches the camera displays in groups of 4, i.e. 1-4; 5-8, etc. depending on how many channels your system can support and how many cameras you have connected.
Mobile Phone Setup and Control Android 1.5 Mobile OS Phones Your DVR can be configured to be viewed remotely using a smartphone running the Android mobile OS using the MEye software. Step 1: Program Download Copy the installation program “Meye.apk” from the Installation CD to your mobile phone. The default save path is My Documents. Step 2: Install Program Go to your phone and install Meye by clicking on the Install button on the screen. Once installed, click on Open to launch the program.
Mobile Phone Setup and Control Step 4: Network Parameters When you login for the first time, go to the “Settings” tab and configure the network parameters first. These should be the same as on the DVR. Settings Screen View Modes You can switch between normal mode and magnify mode. When you revolve your phone, it automatically switches to full screen mode.
Mobile Phone Setup and Control Apple iPhone on 3G Networks Your DVR can be configured to be viewed remotely on your iPhone or iPad using the MEye software. System requirements: iPhone or iPad 2.0 or greater with at least 800KB of free space. iTunes is optional. 1. 2. 3. Open your iPhone and click App Store. Under the search bar type “Meye” and click search button. Download the Mobile Viewing Application for free, the file name is Meye. Click the Meye icon, the application will install on your iPhone.
Mobile Phone Setup and Control Blackberry OS 5.0 Phones (Curve 8900, Bold 9700, Tour 9630) Your DVR can be configured to be viewed remotely using a smartphone running the BlackBerry mobile OS version 5.0 using the MEye software. 1. 2. 3. 4. 5. Connect the BlackBerry to your PC via USB Cable. Launch BlackBerry Desktop Manager and run select Import Files. Locate MEye.cod and MEye.alx (it may be easier to copy the two files to your hard drive) and click on OPEN. The files will be imported to your phone.
Mobile Phone Setup and Control Step 7: Main Interface and Controls • Snapshot default save path is phone’s default gallery directory. • Button Definitions: • The “Next Channel Group” button switches the camera displays in groups of 4, i.e. 1-4; 5-8, etc. depending on how many channels your system can support and how many cameras you have connected. The icons which are not defined are non-functional.
Appendix Hard Drive Hard Drive Removal and Installation HDD Installation To replace the hard drive in the DVR: 1. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK. UNPLUG ALL POWER SOURCES, INCLUDING CAMERAS FROM THE DVR BEFORE REMOVING COVER. FAILURE TO DO SO CAN RESULT IN DAMAGE TO THE DVR OR ITS COMPONENTS AS WELL AS INJURY OR DEATH 1. Remove screws securing the cover of the DVR and remove cover. 2. Disconnect the hard drive power and data cables. 3. Remove old hard drive and replace with the new one. 4.
Appendix Specifications Technical Specifications Device Parameter Specification Language English/ Chinese GUI 16 Bit Graphic menu (OSD Menu) Password User password, Administrator password Video in 8ch composite video input 1.
Appendix , FAQ s , FAQ s If your problem is not listed below, please call our toll-free number for more support. Tech Services: 800-323-9005.
Appendix , FAQ s Question: Why is there no audio when playing back? Answer: • Check to see that the audio settings for the channels are correct.
Appendix Troubleshooting Troubleshooting Error Possible Cause Solutions Cable from power adapter is loose or is unplugged Cables are connected, but system is not receiving sufficient power • Confirm that the system is powered on (LED indicators on the front should be ON) • If the unit is connected through a power bar or surge protector, try bypassing the bar and connecting the power directly to the wall outlet • Confirm that there is power at the outlet • Connect the power cable to another outlet • Te
Appendix Warranty Warranty PRODUCT LIMITED WARRANTY BRK Brands, Inc., (“BRK”) the maker of First Alert® brand products warrants that for a period of one year from the date of purchase (the “Warranty Period”), this product will be free from defects in material and workmanship. BRK, at its sole option, will repair or replace this product or any component of the product found to be defective during the Warranty Period. Replacement or repair will be made with a new or remanufactured product or component.
©2012 BRK Brands, Inc. a Jarden Corporation Company (NYSE:JAH) 3901 Liberty Street Road, Aurora, IL 60504-8122 Phone: 630-851-7330 Tech Services: 800-323-9005 www.brkelectronics.
