Digital Phone User Guide DS-5021D / DS-5014D / DS-5014S / DS5038S / DS-5007S
SAFETY CONCERNS For product safety and correct operation, the following information must be given to the operator/user and shall be read before the installation and operation. Conventions WARNING Provides information or instructions that you should follow in order to avoid personal injury WARNING or fatality. CAUTION Provides information or instructions that you should follow in order to avoid a service failure CAUTION or damage to your phone. NOTE Indicates additional information for reference.
WARNING Warning The handset receiver on the phone may retain metallic objects. Care should be taken when using the handset in the vicinity of small metal objects. Avoid placing objects containing water such as vases, cups, cosmetics, and medicines near the phone. Moisture in the phone may cause a fire and electric shocks. Do not place the phone in a dusty area or areas with extreme or volatile changes in temperature. It may cause a fire or electric shocks.
Caution CAUTION Use a soft dry cloth to clean the phone. Do not use any chemical solvents like wax, benzene, alcohol, thinner, aerosols, lubricant, or detergent. The use of chemicals on the phone may cause fading/discoloring or damage to the parts. Do not place heavy things on the phone. It may cause damage to some parts. Do not install the phone on an unstable surface or in direct sunlight. It may cause severe damage to the plastic case of the phone, and reduced the performance of your phone.
TABLE OF CONTENTS SAFETY CONCERNS Conventions..................................................................................................................................... 2 Symbols........................................................................................................................................... 2 Warning ........................................................................................................................................... 3 Caution ........................
CONVENIENT FEATURES Do Not Disturb ............................................................................................................................... 78 Call Forwarding.............................................................................................................................. 80 Paging and Messaging .................................................................................................................. 88 Alarm Features ...............................................
PREPARATION Main Features.......................................................................................... 8 Checking Parts in the Package ................................................................ 10 Front View of the DS-5021D / 5014D....................................................... 11 THINGS YOU SHOULD KNOW PREPARATION Bottom View of the DS-5021D / 5014D.................................................... 14 BASIC FEATURES Connecting Lines to the Phone............................
PREPARATION Main Features THINGS YOU SHOULD KNOW Application menu This button allows you to access the digital phone’s menu functions. The menu functions include the recent outgoing call log, incoming call log, system directory functions, transferring incoming calls, inquiry of speed dial numbers, and alarm function. Speed Dial BASIC FEATURES For frequently used phone numbers, you can press one speed dial button to make a call to the speed dial number.
PREPARATION Conference Calls THINGS YOU SHOULD KNOW This button is used when multiple parties need to be connected simultaneously during a phone conversation. Up to five parties including you can be connected in a conference call. Call Forwarding If you cannot answer an incoming call, the call can be forwarded to another extension(unconditionally, while you are busy on a call, or when you are away from your phone).
PREPARATION Checking Parts in the Package THINGS YOU SHOULD KNOW Handset Dual–Jack Modular Line BASIC FEATURES DS-5021D CONVENIENT FEATURES User Guide APPLICATION MENUS NOTE Phone Stand Please contact your Authorised Samsung Reseller if any item above is missing or damaged. ANNEX 10 © SAMSUNG Electronics Co., Ltd.
PREPARATION Front View of the DS-5021D / 5014D DS-5014D (Programmable Buttons : 14) THINGS YOU SHOULD KNOW DS-5021D (Programmable Buttons : 21) Programmable Buttons BASIC FEATURES Soft Buttons Scroll Button Speaker Status Indicator LCD screen Volume Button Redial Button Conference Button CONVENIENT FEATURES Navigation Buttons Dial Buttons Speaker Button Hold Button Transfer Button Microphone APPLICATION MENUS ANNEX © SAMSUNG Electronics Co., Ltd.
PREPARATION Part Name and Features Programmable Buttons THINGS YOU SHOULD KNOW The DS-5021D digital phone has 21 programmable buttons and the DS-5014D digital phone has 14 programmable buttons. The programmable buttons allow you to activate desired functions or telephone numbers with a single button press. Among the programmable buttons, the functions of 3 buttons are pre-set as follows. - Message Button When someone has left you a message this button’s LED blinks.
PREPARATION Conference Button This button allows you to set up a conference call for up to 5 people, including you. Navigation Buttons Microphone On the right side of speaker button, a microphone is located under a small hole in the plastic casing. You use the microphone in speakerphone mode to speak to your caller. THINGS YOU SHOULD KNOW This button allows you to access the phone’s menu functions.
PREPARATION Bottom View of the DS-5021D / 5014D THINGS YOU SHOULD KNOW Groove for the Desk Stand Wall Mounting Holes Phone Line Connection Port Expansion Module BASIC FEATURES Handset Connection Port Groove for the Wall Mounting Stand CONVENIENT FEATURES APPLICATION MENUS ANNEX 14 © SAMSUNG Electronics Co., Ltd.
PREPARATION Part Name and Features Wall Mounting Holes THINGS YOU SHOULD KNOW When used as a wall mounting phone, these 2 holes are used to secure the phone on screws that are installed in the wall. Groove for the Desk Stand When used as the desk phone, assemble the phone stand into these grooves. Expansion Module Plug the KDB module into this module and secure with the two screws provided.
PREPARATION Additional Module As the additional modules that can be connected to the DS-5021D/5014D phones and provide various functions, there are KDB-D/KDB-S/KDB-F for the modules types. The acoustic optic modulator(AOM) can be also connected to the DS-5021D/5014D phone. THINGS YOU SHOULD KNOW Module Type Functions KDB-D Can connect the digital extension device.(Supplying the DLI Port) KDB-S Can connect a regular phone with a wireless phone.
PREPARATION KDB-D If the phone is added to the DLI(Digital Line Interface) port that supports 2B+D, the KDB-D module can be installed. The KDB-D module provides the DLI port, so it connects the digital extension devices, such as a digital phone or 64-button module. If the phone is added to the DLI(Digital Line Interface) port that supports 2B+D, the KDB-S module can be installed. The KDB-S provides the SLI(Single Line Interface) port that can connect a wireless phone with a regular phone.
PREPARATION Connecting Lines to the Phone 1 Connect the handset cord to the port marked with the handset symbol. THINGS YOU SHOULD KNOW 2 Connect the line cord to the phone line connection port. BASIC FEATURES CONVENIENT FEATURES APPLICATION MENUS ANNEX 18 © SAMSUNG Electronics Co., Ltd.
PREPARATION Using the Desktop Stand If the phone needs to be used in a desktop environment, insert the desktop stand into the two side holes, which are located at the rear of the phone, and push it in the upward direction, as shown in the figure below. THINGS YOU SHOULD KNOW BASIC FEATURES When used as the wall mounting Phone CONVENIENT FEATURES Assemble the stand into the left/right slots that are located in the lower section of the base.
PREPARATION When used as a wall mounted phone, the location of the handset hook should be changed so that the handset can be secured. Take out the handset hook, flip it over and then insert the hook back into the hook holder as shown. THINGS YOU SHOULD KNOW BASIC FEATURES CONVENIENT FEATURES APPLICATION MENUS ANNEX 20 © SAMSUNG Electronics Co., Ltd.
PREPARATION Adding a KDB Module THINGS YOU SHOULD KNOW 1 In the center of the bottom panel, there is an expansion module that can install KDB. Two connectors are covered with the plastic cover, which shall be removed in order to install the KDB module. Plastic Cover BASIC FEATURES CONVENIENT FEATURES 2 After removing the cover, plug in the KDB module and secure with the two screws provided. APPLICATION MENUS KDB ANNEX © SAMSUNG Electronics Co., Ltd.
PREPARATION Adding an AOM THINGS YOU SHOULD KNOW 1 Connect the DLI(Digital Line Interface) cable on the main system to the DLI port at the bottom of AOM. At this time, the AOM extension pair shall be assigned at the telephone system in order to use AOM. 2 Prepare the following AOM connectors and 4 screws that are provided with AOM itself. BASIC FEATURES CONVENIENT FEATURES 3 Connect AOM to the phone by using the AOM connector.
PREPARATION About Stations and Trunk Lines ............................................................... 24 Selecting System Functions..................................................................... 25 Entering Characters ................................................................................. 30 Configuring My Phone ............................................................................. 32 Types of Signal Tone..........................................................................
PREPARATION About Stations and Trunk Lines A station is a digital or IP phone or standard telephone connected to the OfficeServ system THINGS YOU SHOULD KNOW BASIC FEATURES A trunk line is directly connected to your phone company’s telephone network. It allows you to make telephone calls to parties outside your office(for example, your home) or to receive incoming calls from external parties. CONVENIENT FEATURES APPLICATION MENUS ANNEX 24 © SAMSUNG Electronics Co., Ltd.
Using the Scroll / Soft Button The Scroll button is used to display the function menu on the LCD screen. If the Scroll button is pressed, the LCD screen will show three menus such as [CALL], [OTHER], and [ANS] in a row. If the THINGS YOU SHOULD KNOW To use the functions of the OfficeServ system you can: press the programmable button that is registered with the required function, select the function by using the Scroll button and 3 Soft buttons that are underneath the LCD screen or dial the function code.
PREPARATION 3 Keep pressing the Scroll button until the desired function shows up. If there is a Æ symbol displayed, it means that additional menus are available. THINGS YOU SHOULD KNOW 4 If the desired function appears on the LCD screen, select it by using the Soft button associated with the desired function. Using the Function Code BASIC FEATURES Many of the OfficeServ system functions can be invoked by dialling function codes.
Function Dial Button PREPARATION Dial Button Function 43 Set/Return message 59 Change to my station level 44 Reserve connection to a busy 600 Cancel all call forwarding THINGS YOU SHOULD KNOW station/trunk line 601+xxx Set Forward All Calls 46 Conference 602+xxx Set Forward Busy 47 Enter account code 603+xxx Set Forward No Ans 48 Set station message 604+xxx Set Forward Busy/No Ans 49 Flash 66 Group call pickup 500~529 Station group 67 Night ring answer 53+grp+0 Exclude g
PREPARATION Assigning the Programmable Button Extenders By adding an extender to some buttons, you can use the phone more conveniently. For example, if the extender 4 is added to the [PAGE] button, when this button is pressed, it will THINGS YOU SHOULD KNOW allow a page announcement to be made to stations in page zone 4. Refer to the following table to select the extenders that can be assigned for each programmable button.
PREPARATION 1 Press the [Transfer] button. THINGS YOU SHOULD KNOW 2 Press [1]►[0]►[7]. BASIC FEATURES CONVENIENT FEATURES 3 Select the programmable button that requires an extender by using the [TVolumeS] button to, scroll through programmable buttons and then press the right Soft button, or press the programmable button to add an extender. 4 When the cursor comes to the input area on the LCD panel, dial the required extender.
PREPARATION Entering Characters Using the dial buttons of this phone, you can easily enter/edit letters, numbers and special characters. THINGS YOU SHOULD KNOW Special Button Used To enter letters of the alphabet the following special button is used. - ‘A’ Button : Switch to capital/small letters when entering characters. The ‘A’ button of the DS-5021D/5014D phone is located on the first button of the bottom row of the programmable buttons below the LCD screen.
Procedures for entering characters are described below. Enter the characters according to the table below. Press the ‘A’ button to switch between capital and lower case letters. Dial frequency 4 5 0 < > . ) 0 1 Space ? , ! 1 2 A B C @ 2 3 D E F # 3 4 G H I $ 4 5 J K L % 5 6 M N O ^ 6 7 P Q R S 7 8 T U V * 8 9 W X Y Z 9 * : = [ ] * # # Space & ! : ? .
PREPARATION Configuring My Phone Allows you to set the feature preferences for your phone. THINGS YOU SHOULD KNOW To Change the Passcode The pre-assigned station passcode is 1234. You can change the station passcode if needed. 1 Press the [Transfer] button. BASIC FEATURES 2 Press [1]►[0]►[1]. 3 Enter the previous passcode. CONVENIENT FEATURES 4 Enter the new passcode. The passcode must be a 4-digit number. APPLICATION MENUS 5 Re-enter the new passcode for confirmation.
PREPARATION Setting the Answer Mode Intercom calls can be answered with one of three answer modes. A different answering mode can be selected for THINGS YOU SHOULD KNOW - [0] ANS MODE : the answer mode when answering intercom calls. - [1] EXEC ANS : the answer mode when answering calls using the executive/secretary hot line. You must be a designated Boss or Secretary for this option to be available. 1 Press the [Transfer] button. BASIC FEATURES 2 Press [1]►[0]►[3].
PREPARATION Using the Headset / Handset (Headset Operation) The DS-5021D/5014D Digital phone user can switch between handset mode and headset mode. In headset mode, you can answer or end a call by pressing the [Send] button or [End] button. THINGS YOU SHOULD KNOW 1 Press the [Transfer] button. 2 Press [1]►[1]►[0]. BASIC FEATURES CONVENIENT FEATURES 3 To use the handset, press [0]►[2]►[0], and to use the headset, press [0]►[2]►[1].
PREPARATION Enabling / Disabling the Key Confirmation Tone You can enable or disable a short confirmation tone whenever a dial button is pressed. THINGS YOU SHOULD KNOW 1 Press the [Transfer] button. 2 Press [1]►[1]►[0]. BASIC FEATURES 3 To use the key confirmation tone, press [0]►[4]►[1], and to disable that the tone, press [0]►[4]►[0]. CONVENIENT FEATURES 4 Save the selected entry by pressing the [Transfer] button. APPLICATION MENUS ANNEX © SAMSUNG Electronics Co., Ltd.
PREPARATION Pulse to Tone Changeover THINGS YOU SHOULD KNOW When making an outside call on a dial pulse(mechanical) line, press the [#] button. All digits dialled after the [#] button will be sent as tones(electronic method). Hot Keypad The hot keypad allows you to make a call or activate the other functions of the OfficeServ system by pressing the dial buttons or function keys directly, without picking up the handset or pressing the [Speaker] button.
PREPARATION Volume Adjustment The [TVolumeS] button is used for adjusting the volume of the handset, speaker, and ringer. THINGS YOU SHOULD KNOW Adjusting Handset Volume 1 During a call using the handset, press the [VolumeS] button to increase the handset volume. BASIC FEATURES 2 Press the [TVolume] button to decrease the handset volume. CONVENIENT FEATURES APPLICATION MENUS ANNEX © SAMSUNG Electronics Co., Ltd.
PREPARATION Adjusting Speaker Volume THINGS YOU SHOULD KNOW 1 During a call using the [Speaker] button, press the [VolumeS] button to increase the speaker volume. 2 Press the [TVolume] button to decrease the speaker volume. BASIC FEATURES Adjusting Ring Volume CONVENIENT FEATURES 1 To increase the ring volume, press the [VolumeS] button while the phone is ringing. APPLICATION MENUS 2 To decrease the ring volume, press the [TVolume] button while the phone is ringing.
PREPARATION Types of Signal Tone The types of signal tone used in this telephone system are described in the following table. Usages Name al tone THINGS YOU SHOULD KNOW SignalTone Signal Interval A steady tone that indicates you can begin dialling. Ring back Indicates the station you tone dialled is ringing. Busy tone Indicates the station you dialled is busy. Transfer tone Indicates your call is being BASIC FEATURES held and you can dial another station.
PREPARATION Telephone Status Indicator The status indicator turns on or off according to the telephone status. THINGS YOU SHOULD KNOW Status of LCD Indicators Functions BASIC FEATURES Busy/Off-hook Steady red. Extension Ring Flashing red. Trunk Ring Flashing green. Recalling Flashing yellow. Message waiting Flashing red. Calling Denied Fast flashing red within 1 second interval.
PREPARATION Before Making / Answering a Call ............................................................ 42 Intercom Calls.......................................................................................... 43 Outside Calls ........................................................................................... 49 THINGS YOU SHOULD KNOW BASIC FEATURES Intercom / Outside Calls...........................................................................
PREPARATION Before Making / Answering a Call This section provides you with information on how to make or answer a call by using the handset or speakerphone. THINGS YOU SHOULD KNOW Calling Methods Using a handset This function allows you to lift the handset and make a call. BASIC FEATURES Using a speakerphone This function allows you to make a call through the speakerphone without lifting the handset.
PREPARATION Intercom Calls This function is used when you want to make a call to other stations. THINGS YOU SHOULD KNOW Assigning the Names to Your Extension You can assign a name of up to 11 letters to your extension. This allows other extension users with display stations to call you using the directory dial feature and to see your name when you call them. 1 Press the [Transfer] button. BASIC FEATURES 2 Press [1]►[0]►[4]. CONVENIENT FEATURES 3 Enter the name.
PREPARATION Calling an Extension Number THINGS YOU SHOULD KNOW 1 Pick up the handset and check for dial tone. BASIC FEATURES 2 Dial the extension number or station group number. Wait until the other party answers the call. If a short signal tone(not a ringing tone) is heard, the receiving extension has set up the Voice Announce or Automatic Answer function. 3 Replace the handset or press the [End] button to finish the call.
PREPARATION Answering an Intercom Call THINGS YOU SHOULD KNOW 1 When the phone rings, pick up the handset or press the [Speaker] button or [Send] button. 2 To finish the call replace the handset or press either the [Speaker] or [End] button. BASIC FEATURES Voice Page Announce Mode (Intercom Calls Only) When another station calls you, a short signal tone will be heard followed by the caller’s announcement. CONVENIENT FEATURES 1 To answer the call, pick up the handset or press the [Send] button.
PREPARATION Automatic Answer Mode (Intercom Calls Only) When another station calls you, a short signal tone will be heard and then the phone automatically answers the call. THINGS YOU SHOULD KNOW 1 The microphone and speaker are turned on and you can communicate hands-free. 2 For a private conversation, lift the handset. BASIC FEATURES 3 To end the call, replace the handset or press either the [End] or [Speaker] button. CONVENIENT FEATURES APPLICATION MENUS ANNEX 46 © SAMSUNG Electronics Co., Ltd.
PREPARATION Busy Station Callback When the called station is busy, you can set a busy station callback. When the busy station becomes free, your phone will ring. If you pick up the phone, the other station will begin to ring. 2 When you hear the confirmation signal, replace the handset. BASIC FEATURES CONVENIENT FEATURES 3 When the reserved station becomes free, your phone rings. The ‘CALL BACK’ message will appear on the LCD screen.
PREPARATION Busy Station Camp-On When you call another station and receive a busy signal, you can give the called station off-hook ring tone and wait for a little while. THINGS YOU SHOULD KNOW 1 Press the [CAMP] button or press [4]►[5]. Or, press the Soft button corresponding to the [CAMP] on the LCD screen. BASIC FEATURES 2 The called station will receive off-hook ring tone repeated every few seconds and an available [Call] button will flash to indicate your call is waiting.
PREPARATION Outside Calls This function is used when you want to make an external call using any available trunk line. THINGS YOU SHOULD KNOW Calling Outside numbers You can use a handset or speakerphone when calling an external number. To make an external call with a handset, follow the procedures below. 1 Pick up the handset. BASIC FEATURES 2 Press the trunk or trunk group button or dial the trunk group access code(e.g., 0). CONVENIENT FEATURES 3 Dial the telephone number you want to call.
PREPARATION To make an external call with a speakerphone, follow the procedures below. 1 Press the [Speaker] button. THINGS YOU SHOULD KNOW 2 Press the trunk line or dial the trunk access code. BASIC FEATURES 3 Dial the telephone number. CONVENIENT FEATURES 4 Finish the call, by pressing the [Speaker] button. NOTE APPLICATION MENUS If the LCR(Least Cost Routing) feature is enabled on the OfficeServ system, press the [LCR] button or dial the LCR access code. ANNEX 50 © SAMSUNG Electronics Co.
PREPARATION Authorization Code and Account Code Authorization Code THINGS YOU SHOULD KNOW If your OfficeServ system is programmed to require you to enter an authorization code before making a call, press [*] plus a valid code before selecting a trunk line. Account Code Ask your System Administrator for more information on authorization codes and account codes.
PREPARATION Universal Answer THINGS YOU SHOULD KNOW External calls may be programmed to ring through an external speaker. In this case, press [6]►[7] or the press [UA] button to answer the call. New Call BASIC FEATURES Press the [NEW] button to disconnect your existing call, wait for dial tone and then make a new call on the same line. If this [NEW] button does not appear on your phone, press the Soft button corresponding to [NEW] on the LCD screen.
PREPARATION 3 When the line becomes free, the system will call you back. THINGS YOU SHOULD KNOW 4 Lift the handset or press the [Send] button to respond to the Callback. Wait for dial tone and dial the telephone number or speed dial number again. NOTE A callback will be cancelled if not answered within 30 seconds. If you have set a callback, your [CBK] button’s LED, if programmed, will light.
PREPARATION Redial To redial the last telephone number you dialled, press the [Send] button for approximately 2 seconds or press [1][9]. THINGS YOU SHOULD KNOW Pressing the [Redial] key will give you the option to review up to 10 of your previously dialled external numbers. 1 Press the [Redial] button. BASIC FEATURES 2 Use the direction buttons or the [TVolumeS] button to select the required number to redial and press the Soft button corresponding to [Dial].
PREPARATION Save Number with Redial THINGS YOU SHOULD KNOW 1 To save the number you just dialled for later use, press the [SAVE] button before hanging up. 2 This saved number can be redialled at any time by pressing the [SNR] button or dialling [1]►[7]. The same external trunk line will be selected for you. BASIC FEATURES NOTE - The saved telephone number will be saved in memory until you save another number. - Saved Number Redial does not apply to intercom calls.
PREPARATION Automatic Redial / Retry When you make an outside call and receive a busy signal, the OfficeServ system can automatically redial the number for you. It will automatically redial at a pre-programmed interval for up to 99 attempts. THINGS YOU SHOULD KNOW 1 When you hear a busy signal, press the [RETRY] button or press the Soft button corresponding to [RETRY] on the LCD screen. BASIC FEATURES 2 The system will reserve the line and automatically redial the same number for you.
PREPARATION Call Park You can park an outside call in one of 10 ‘parking orbits’. THINGS YOU SHOULD KNOW 1 Press the [PARK] button. Or, press the Soft button corresponding to [PARK] on the LCD screen. BASIC FEATURES 2 Dial the orbit number required, [0]-[9] ; the [PARK] button will flash. Or, press a dedicated [PARK] button ; the [PARK ] button will also flash. To have the call ’parked’ picked up by another station, notify the station user of the parking orbit number.
PREPARATION Intercom / Outside Calls THINGS YOU SHOULD KNOW Holding a Call You can temporarily suspend a conversation without ending the call by placing the call on hold. Or, when another call is received, you can put your first call on hold and answer the new call. You can simply press the button on hold again to resume the conversation. The types of hold available are system hold(general hold), automatic hold, exclusive hold, and consultation hold.
PREPARATION Automatic Hold With Automatic Hold set, when you are answering an outside call, pressing the trunk line or flashing Call button will automatically put your outside call on hold and connect you to the next call. You can set Automatic hold on your phone by following the procedure below. THINGS YOU SHOULD KNOW 1 Press the [Transfer] button. 2 Press [1]►[1]►[0]. BASIC FEATURES 3 To use this function, press [0]►[0]►[1], and if this function is not required, press [0]►[0]►[0].
PREPARATION Exclusive Hold To place an outside call on hold exclusively so that other users cannot get it. THINGS YOU SHOULD KNOW 1 Press the [Hold] button twice. 2 The call will flash green on your phone and this line will show a steady red light on other stations. BASIC FEATURES 3 To retrieve the call on hold, press the flashing green line button or press the [Hold] button. CONVENIENT FEATURES NOTE Intercom calls will always be placed on exclusive hold.
PREPARATION Consultation Hold When you are talking to an external caller and it is necessary to consult with another extension. THINGS YOU SHOULD KNOW 1 Press the [Transfer] button ; you will hear transfer dial tone. Your outside call is placed on Transfer hold. 2 Dial the extension number. BASIC FEATURES 3 Consult with the internal party. CONVENIENT FEATURES 4 Press the [Transfer] button to return to the outside party or to hang up to transfer the call.
PREPARATION Hold Recall THINGS YOU SHOULD KNOW 1 If you leave a call on hold longer than the system hold timer allows, it will recall your station. At this time, the call button on hold will have a slow flashing amber light. If you do not answer this recall within a pre-programmed period of time, it may go to the system operator depending upon your OfficeServ system programming. 2 When your phone rings, lift the handset or press the [Send] button to answer the recall.
PREPARATION Call Pickup This section explains how to pickup a call that is ringing at another station. Station Call Pickup THINGS YOU SHOULD KNOW If a call rings on another station and you know the station number, you can answer the call on your phone. 1 A call is ringing on another station. BASIC FEATURES 2 Pick up the handset and listen for the dial tone. CONVENIENT FEATURES 3 Press [6]►[5]. 4 Dial the station number that is ringing. APPLICATION MENUS ANNEX © SAMSUNG Electronics Co., Ltd.
PREPARATION Group Call Pickup Each station can be assigned to a call pickup group. Refer to your System Administrator for details on your pick up group. THINGS YOU SHOULD KNOW 1 When a call is ringing on another station assigned to your pick up group. 2 Pick up the handset and check for dial tone. BASIC FEATURES 3 Press [6]►[6]. CONVENIENT FEATURES 4 Or press the flashing [GROUP PICKUP] button, or press [GROUP PICKUP] button followed by the related group number.
PREPARATION Dialling by Directory Name Each extension number or speed dial number can have a relevant directory name. You can select the extension number or speed dial number from the list of directory names by scrolling down in alphabetical order. This online directory allows you to make any extension call THINGS YOU SHOULD KNOW or to find a speed dial number within just a few seconds. 1 Press the [DIR] button, or press the Soft button related to [DIR] in the CALL menu.
PREPARATION Transferring Calls You can transfer your call to another extension or return to the outside party. THINGS YOU SHOULD KNOW 1 While on a call, press the [Transfer] button. Your call is automatically put on transfer hold. 2 Dial an extension or group number. Or, press the [DSS] button or station group button. Your call will be automatically put on transfer hold. BASIC FEATURES 3 For blind transfer, hang up when you hear ringing.
PREPARATION Call Retransferring NOTE THINGS YOU SHOULD KNOW If you wish to send the call to another extension without waiting for the first station to hang up, simply press another [DSS] button. Or, press the CALL button or trunk line button to return to the outside party and begin the transfer process again. - When you are transferring a call to a station programmed for Voice Announce or Auto Answer, the transferred call will always ring.
PREPARATION Transfer To Voice Mail This feature is used to send a call directly to a voice mailbox. Your phone must have a correctly programmed [VT] button to accomplish this. THINGS YOU SHOULD KNOW 1 Press the [VT] button while you are on a call. Or, press the Soft button corresponding to [VT] on the LCD screen. 2 Dial the mailbox number. BASIC FEATURES 3 Hang up when dialling is completed.
You may assign any frequently used numbers to a personal speed dial number list for your station. PREPARATION Speed-Dial These personal speed dial numbers are in addition to the system Speed dial numbers available. Speed dial numbers can be allocated to buttons which allow you to press the one touch speed dial THINGS YOU SHOULD KNOW button to call the number.
PREPARATION Programming the Speed Dial Numbers Your station can be assigned up to fifty numbers, 00~49. Ask your System Administrator for the number of speed dial numbers that have been assigned to your station. THINGS YOU SHOULD KNOW To program the personal dial numbers, 1 Press the [Transfer] button and press [1]►[0]►[5], without lifting the handset. BASIC FEATURES 2 Select a free speed dial number location(00-49).
PREPARATION Dialling Speed Dial Numbers You can dial a speed dial number stored in the list of system speed dial numbers between 500-999 or the list of your personal number between 00-49 using the following procedure. THINGS YOU SHOULD KNOW 1 Press the [Memory] button or press [1]►[6], without lifting the handset. 2 Dial the speed dial location number that is programmed with the telephone number you wish to call. BASIC FEATURES 3 The telephone number is automatically dialled for you.
PREPARATION Assigning a Name to the Speed Dial Button. A name of 11 characters can be assigned for each speed dial button. This name is used to dial the telephone number using the directory feature. THINGS YOU SHOULD KNOW 1 Press the [Transfer] button. 2 Press [1]►[0]►[6]. BASIC FEATURES 3 Press the speed dial number location to be assigned with a name(00-49). CONVENIENT FEATURES 4 Enter a name. Refer to the ‘Things You Should Know’ in this manual for how to enter a letter.
PREPARATION Programming One-touch Speed Dial Buttons You can assign a frequently used number from the speed dial numbers to one of the programmable keys on the phone for one touch speed dial use. THINGS YOU SHOULD KNOW 1 Without lifting up the handset, press the [Transfer] button. 2 Press [1]►[0]►[7]. BASIC FEATURES 3 Locate a vacant [SPD] button using the [VolumeS] button and press the right Soft button.
PREPARATION Using Chain Dialling THINGS YOU SHOULD KNOW After a speed dial number is pressed, additional numbers can be dialled manually or you can chain together speed dial numbers. After the first speed dial number, press the [Memory] button or press [1]►[6] and then dial other speed dial number location. Or after the speed dial number is pressed, dial the additional numbers manually. BASIC FEATURES Conference Calls You can make a conference call of up to 5 parties including yourself.
PREPARATION 4 To drop a person from your conference call, press the [Conference] button and dial the extension or trunk number that is to be dropped. THINGS YOU SHOULD KNOW Press the [Conference] button again to re-establish the conference. NOTE BASIC FEATURES When attempting to add another person to the conference and you are not able to reach the desired person, simply press the [Conference] button again. Programming Conference Groups. CONVENIENT FEATURES 1 Press the [Transfer] button.
PREPARATION THINGS YOU SHOULD KNOW 4 Select ‘Name’ and press the right Soft button to enter the Conference Group name. Refer to the ‘Things You Should Know’ in this guide for entering characters. Press the right Soft button to save the name. 5 Using the [TVolumeS] button to select [MBR1~4] and press the right Soft button. BASIC FEATURES CONVENIENT FEATURES 6 Dial the extension number or outside telephone number remembering to dial the trunk access code first and press the right Soft button.
PREPARATION Do Not Disturb ........................................................................................... 78 Call Forwarding.......................................................................................... 80 Paging and Messaging .............................................................................. 88 Alarm Features ........................................................................................ 101 Use with the Door Phone .............................................
PREPARATION Do Not Disturb When Do Not Disturb is registered, you can block incoming calls to your phone yet still use the phone for outgoing calls. THINGS YOU SHOULD KNOW Setting Do Not Disturb 1 Press the [DND] button or press [4]►[0]►[1] while on-hook, or select [DND] from the LCD screen using the Scroll button and [Other] Soft button. BASIC FEATURES 2 The status indicator and/or [DND] button LED flashes to inform you that the Do Not Disturb mode is set.
PREPARATION Cancelling Do Not Disturb The procedure for cancelling the Do Not Disturb mode is described below. THINGS YOU SHOULD KNOW 1 Check if the status indicator is flashing. 2 Press the [DND] button or press [4]►[0]►[0]. BASIC FEATURES 3 The status indicator goes off. CONVENIENT FEATURES One Time DND APPLICATION MENUS If you do not wish to be disturbed while you are on a call, press the [DND] button and set the station to Do Not Disturb.
PREPARATION Call Forwarding This section explains various call forwarding features available on your OfficeServ system. THINGS YOU SHOULD KNOW Call Forward Option You can verify or change the Call Forward settings and the number specified for forwarding from the LCD screen of your phone. Enabling Call Forwarding can also be achieved using the dial buttons or the Forward Set Menu. 1 Press the [Transfer] button. BASIC FEATURES 2 Press [1]►[0]►[2].
PREPARATION 6 Press the right Soft button to move the cursor. THINGS YOU SHOULD KNOW 7 Press [1] to enable call forwarding to the destination, or press the [TVolumeS] button and select between [YES] or [NO]. BASIC FEATURES 8 Press the [Transfer] button to save and exit. In order to cancel all forward call options, lift the handset and press [6]►[0]►[0]. APPLICATION MENUS You can forward calls to another station, station group, or an external number.
PREPARATION Forwarding All Calls You can forward all your calls to another internal, station group or external number. THINGS YOU SHOULD KNOW 1 Press [6]►[0]►[1]. BASIC FEATURES 2 Dial the station number, group number, or external number. Remember to insert the trunk access code prior to entering the external number. 3 Hang up after the confirmation tone is received. CONVENIENT FEATURES NOTE - The station receiving a forwarded call can transfer the call back to the forwarding station.
PREPARATION Forward Busy When you are busy on a call, incoming calls can be forwarded to another station, station group or an external number. THINGS YOU SHOULD KNOW 1 Press [6]►[0]►[2]. BASIC FEATURES 2 Dial the station number, group number, or external number. Remember to insert the trunk access code prior to entering the external number. CONVENIENT FEATURES 3 Hang up after the confirmation tone is received. APPLICATION MENUS ANNEX © SAMSUNG Electronics Co., Ltd.
PREPARATION Forward No Answer Calls can be forwarded when you are not available to answer the call. THINGS YOU SHOULD KNOW 1 Press [6]►[0]►[3]. BASIC FEATURES 2 Dial the station number, group number, or external number. Remember to insert the trunk access code prior to entering the external number. 3 Hang up after the confirmation tone is received. CONVENIENT FEATURES APPLICATION MENUS ANNEX 84 © SAMSUNG Electronics Co., Ltd.
PREPARATION Forward Busy / No Answer When the Forward Busy(FWD BUSY) and Forward No Answer(FWD NOANS) destinations are both set, you may enable both these options simultaneously. When you are busy, calls will be transferred to the number specified in Forward Busy destination. THINGS YOU SHOULD KNOW If you do not answer, the calls will be forwarded to the Forward No Answer destination. 1 Press [6]►[0]►[4]. 2 Hang up after the confirmation tone is received.
PREPARATION Forward Follow Me All incoming calls to your phone can be forwarded to the station you are currently using. In addition, you can arrange for calls to another station to be forwarded to your phone (Remote Forwarding). THINGS YOU SHOULD KNOW To forward all calls to your phone to the station you are currently using: 1 Press [6]►[0]►[6] at the station you are using. ‘enter the station to follow from’ is displayed. BASIC FEATURES 2 Dial the station number of your phone.
PREPARATION To forward calls from a specific station to your phone (Remote Forwarding): THINGS YOU SHOULD KNOW 1 Press [6]►[0]►[6]. ‘enter the station to follow from’ is displayed. 2 Dial the station number. BASIC FEATURES 3 Hang up after the confirmation tone is received. CONVENIENT FEATURES APPLICATION MENUS ANNEX © SAMSUNG Electronics Co., Ltd.
PREPARATION Paging and Messaging This section explains how to use the OfficeServ paging and messaging functions. NOTE THINGS YOU SHOULD KNOW - You must use the phone handset when paging. - If you are a frequent user of paging you can have a dedicated page zone button as one of your programmable buttons, making it unnecessary to press the [PAGE] button followed by the zone number. Internal Page You can make a page announcement through the station speakers. There are 5 internal zones 0-4.
PREPARATION External Page You can page externally through optional external speakers. There are 4 external zones 5-8 and [9] for all external zones. THINGS YOU SHOULD KNOW 1 Pick up the handset and check for dial tone. BASIC FEATURES 2 Press the [PAGE] button or [5]►[5], or select [PAGE] from the LCD screen by using the Scroll button and Soft buttons. CONVENIENT FEATURES 3 Select a zone number from [5], [6], [7], and [8], or page all external zones by dialling [9].
PREPARATION All Page You can also page all external zones and internal page zone 0 simultaneously. THINGS YOU SHOULD KNOW 1 Pick up the handset and check the dial tone. 2 Press the [PAGE] button or [5]►[5], or select [PAGE] from the LCD screen by using the Scroll button and Soft buttons. BASIC FEATURES 3 Press the [*] or [ALL PAGE] button. CONVENIENT FEATURES 4 Start your announcement after receiving confirmation tone. APPLICATION MENUS 5 Hang up after paging. ANNEX 90 © SAMSUNG Electronics Co.
PREPARATION Meet Me Page : MMPG THINGS YOU SHOULD KNOW 1 Pick up the handset and check for dial tone. 2 Press the [MMPG] button or [5]►[4], or select [MMPG] from the LCD screen using the Scroll button and Soft buttons. BASIC FEATURES 3 Dial the required zone number. CONVENIENT FEATURES 4 After receiving the confirmation tone instruct the other party to press [5]►[6]. 5 Press the [WAIT] or [Transfer] button.
PREPARATION Call Park and Page THINGS YOU SHOULD KNOW You can transfer an external call to another person by parking the call and notifying the other person of the call via paging. This function is useful in a factory or in a large office when the called person is away from their workstation. 1 Press the [PAGE] button while connected to the call and the call is automatically on hold. You can also select [PAGE] from the LCD screen using the Soft button.
PREPARATION Retrieving the parked call THINGS YOU SHOULD KNOW 1 Press the [PARK] button or press [1]►[0], and enter the announced number. You can also enter the announced number after selecting [PARK] from the LCD screen. 2 You will be connected to the Parked call. BASIC FEATURES NOTE If the parked call is not retrieved within the pre-programmed time, the parked call will recall to your phone, an amber light will blink slowly on the Call or trunk button LED. You cannot park and page intercom calls.
PREPARATION Rejoining a Page With this option, you can listen to the latter part of a page announcement after finishing a call. THINGS YOU SHOULD KNOW 1 Press the [Transfer] button or [1]►[1]►[0]. 2 Press [0]►[5]►[1] to enable this option, and [0]►[5]►[0] to disable it. BASIC FEATURES 3 Press the [Transfer] button to save the setting. CONVENIENT FEATURES APPLICATION MENUS ANNEX 94 © SAMSUNG Electronics Co., Ltd.
PREPARATION Setting a Message Indication You can leave a message indication when there is no answer or if the station required is busy. THINGS YOU SHOULD KNOW 1 Press the [Message] button or press [4]►[3]. 2 Hang up after hearing confirmation tone. BASIC FEATURES 3 The [Message] button of the receiving station will flash. phones without the [Message] button will receive special dial tone as a message indicator. The status indicator will also flash red.
PREPARATION Cancelling Messages You can cancel messages you have left on other stations or messages left at your station. THINGS YOU SHOULD KNOW 1 Press [4]►[2] and enter the station number where you left your message. BASIC FEATURES 2 To cancel all numbers left at your station, press [4]►[2] and enter your station number. The LED on your [Message] button and the status indicator will go out. CONVENIENT FEATURES APPLICATION MENUS ANNEX 96 © SAMSUNG Electronics Co., Ltd.
PREPARATION Returning Messages THINGS YOU SHOULD KNOW 1 Press the [Message] button to review the stations that have left messages and press the Soft button associated with [Dial] on the LCD screen to call the station. Or, press [4]►[3] and the first station that left its number will be rung automatically. BASIC FEATURES 2 The LED on your [Message] button and status indicator will remain flashing until the station responds. Repeat the above steps to respond to all station messages received.
PREPARATION Viewing Message Indication You can view all messages before returning them. THINGS YOU SHOULD KNOW 1 Press the flashing [Message] button. The first station that left its number is displayed on the screen. 2 Press the [TVolumeS] button to scroll through the messages. BASIC FEATURES CONVENIENT FEATURES 3 Use the Soft buttons to return or cancel the message or to move to the next message. 4 Press the [Speaker] or [End] button after responding to the message left.
PREPARATION Programmed Messages You can leave a programmed message on your station when you are away from your phone. The caller will see the message on their LCD when they call you and know that you are not available. 15 system wide messages are available(01-15) and 5 personal messages(16-20) THINGS YOU SHOULD KNOW 1 Press [4]►[8] and select the desired message code from the programmed message list. 2 Press [4]►[8] then [0]►[0] to cancel the message.
PREPARATION Programmed Message List When you are away for a certain period of time, you can leave a message of absence on stations by selecting a message accordingly. The caller will see the message and know that you are away.
PREPARATION Alarm Features THINGS YOU SHOULD KNOW Appointment Reminder / Alarm Clock This feature serves as an alarm clock. Up to 3 alarms may be set. Each alarm can be set as a one time alarm or a daily alarm. Three short rings will repeat three times. Lift the handset to answer the alarm. If you do not answer, the alarm will ring two more times at 5-minute intervals. 1 Press the [Transfer] button. BASIC FEATURES 2 Press [1]►[1]►[2]. 3 Dial the alarm number [1], [2] or [3].
PREPARATION Alarm Cancel Procedure for cancelling all previously registered alarms is described below. THINGS YOU SHOULD KNOW 1 Press the [Transfer] button. 2 Press [1]►[1]►[2]. BASIC FEATURES 3 Dial the alarm number [1], [2] or [3]. CONVENIENT FEATURES 4 Press the [Hold] button. NOTE APPLICATION MENUS You can view the alarm message on the LCD screen. Refer to the next paragraph ‘Alarm Message’ for details. ANNEX 102 © SAMSUNG Electronics Co., Ltd.
PREPARATION Alarm Message You can make a 16-character message to be associated with an alarm. THINGS YOU SHOULD KNOW 1 Press the [Transfer] button. 2 Press [1]►[1]►[6]. BASIC FEATURES 3 Dial the alarm number [1], [2] or [3]. CONVENIENT FEATURES 4 Enter the time at which you want the alarm to sound. Enter the time as HHMM(hours and minutes) based on a 24-hour clock. 5 Select the type of alarm between [0](Not Set), [1](Today) or [2](Daily).
PREPARATION Alarm Message Cancel You can verify or change the Alarm settings from the LCD screen of your phone. Cancelling alarms can also be achieved using the dial buttons. THINGS YOU SHOULD KNOW 1 Press the [Transfer] button. 2 Press [1]►[1]►[2]. BASIC FEATURES 3 Dial the alarm number [1], [2] or [3]. CONVENIENT FEATURES 4 Press the right Soft button twice. APPLICATION MENUS 5 Press the [Hold] button to cancel. NOTE ANNEX 104 You can view the alarm message on the LCD screen.
PREPARATION Use with the Door Phone THINGS YOU SHOULD KNOW Answering The Door Phone You can answer calls from the Door phone or open the door if an optional electric door lock is installed. 1 When a call from the Door phone arrives, you will receive three short bursts of ring, repeated. BASIC FEATURES 2 Lift the handset or press the [Send] button to connect to the Door phone. CONVENIENT FEATURES 3 If an electric door lock is installed, you can open the door by dialling [1]►[3].
PREPARATION Calling The Door Phone / Room Monitor You can call the Door phone and listen to what is happening outside or in another room. THINGS YOU SHOULD KNOW 1 Dial the station number of the Door phone. 2 You can listen or have a conversation when you are connected to the Door phone. BASIC FEATURES CONVENIENT FEATURES 3 If an electric door lock is installed, you can open the door by dialling [1]►[3]. APPLICATION MENUS ANNEX 106 © SAMSUNG Electronics Co., Ltd.
PREPARATION Executive / Secretary Hot Line Executive and secretary can have a hotline set up between their stations. When the Executive is in DND mode or busy on a call, all new calls will forward to the secretary station. THINGS YOU SHOULD KNOW 1 Either the Executive or the secretary can make a call to the other station by pressing the [BOSS] button or by selecting [BOSS] from the LCD screen using the Soft buttons.
PREPARATION Group Listening While you are in a call, you can allow others to hear the conversation through the phone speaker. THINGS YOU SHOULD KNOW 1 Turn on the speaker by pressing the [LISTEN] button, or selecting [LISTEN] from the LCD screen using the Soft button. The microphone of the phone is not active and the other party cannot hear sounds via that source.
If specified by programming, at any stage you can print out the account code along with the call history to allow calls to be charged to specific account code. To enter an Account Code: PREPARATION Account Code THINGS YOU SHOULD KNOW 1 Press the [ACCT] button or select [ACCT] using the Soft button during an external trunk call. 2 Dial the account code(Maximum 12 characters including [#]). BASIC FEATURES NOTE CONVENIENT FEATURES 3 Press the [ACCT] button again or select [ACCT] using the Soft button.
PREPARATION Locking Your Phone You can lock your phone to prevent others from using your phone while you are away. You can unlock the phone when you return. THINGS YOU SHOULD KNOW 1 Press the [Transfer] button. 2 Press [1]►[0]►[0]. BASIC FEATURES 3 Dial your 4-digit station passcode. CONVENIENT FEATURES 4 Press [2] to lock all calls to and from your phone, [0] to unlock, and [1] to lock the phone from making outside calls only. APPLICATION MENUS 5 Press the [Transfer] button to save the settings.
PREPARATION Off-Hook Voice Announcement THINGS YOU SHOULD KNOW You can make a separate announcement to a station user currently on a call. This is not heard by the other party. This feature is useful when you have an urgent message to deliver. You cannot receive [OHVA] calls in DND mode. The [OHVA] feature can be used for intercom and transferred calls. OHVA Follow the below procedure to make an off-hook voice announcement. BASIC FEATURES 1 Dial the extension number or the [DSS] button.
PREPARATION OHVA Cancel When receiving OHVA, you will hear the OHVA through your handset or speaker depending on which one you are using. In both cases, you can continue your call with the original party whilst listening to the OHVA. You can also talk to the announcing party, temporarily putting THINGS YOU SHOULD KNOW the other party on hold. 1 Press the flashing [CALL] button. This places the original party on hold and allows you to talk to the announcing party.
PREPARATION In Group / Out Of Group If your phone is assigned to a station group, you can remove your phone from the group or re-enter your phone to the group. When your phone is removed from the group, you will not receive calls to the station group, only calls to your station number. THINGS YOU SHOULD KNOW 1 Press the [IN/OUT] button, or select [IOG] from the Other menu on LCD screen using the [Scroll] button and Soft buttons. Enter the station group number and select the [IN] or [OUT] soft button.
PREPARATION Mute This feature disables the handset or phone’s microphone, depending on which is in use. Thus, the other party cannot hear what you are saying. THINGS YOU SHOULD KNOW 1 Press the [MUTE] button or select [MUTE] from the LCD screen using the Soft button. The LED of the [MUTE] button flashes. BASIC FEATURES 2 Press the [MUTE] button again to cancel. The red light on the LED of the button goes off. CONVENIENT FEATURES APPLICATION MENUS ANNEX 114 © SAMSUNG Electronics Co., Ltd.
PREPARATION Background Music You can listen to music through the phone’s speaker if a music source is provided. THINGS YOU SHOULD KNOW 1 To listen to the music, press the [Hold] button while on-hook. BASIC FEATURES 2 Press the [Hold] button again to cancel. CONVENIENT FEATURES 3 Use the [TVolumeS] button to adjust the music Volume. This does not affect the speaker volume setting. APPLICATION MENUS ANNEX © SAMSUNG Electronics Co., Ltd.
PREPARATION Timer THINGS YOU SHOULD KNOW Call Duration Timer You can set the timer to be activated automatically for external calls. The timer appears on the LCD screen immediately on answering an incoming call and after a period of time or when the other party answers an outgoing call. The call duration time is displayed in minutes and seconds, and is reset when the call lasts longer than 100 minutes. Selecting [TIMER] from the LCD screen will manually reset the timer.
PREPARATION Timer Function For phones, the timer can be used as a stopwatch. THINGS YOU SHOULD KNOW 1 Press the [TIMER] button, or select [TIMER] from the Other menu on the LCD screen using the [Scroll] button and Soft button when the phone is in idle mode. 2 Press the [TIMER] button again to stop the timer. BASIC FEATURES 3 Note the elapsed time on the LCD screen. CONVENIENT FEATURES 4 Lift and replace the handset and the time and date display on the LCD will resume.
PREPARATION Ring Preference THINGS YOU SHOULD KNOW You can answer a call automatically by lifting the handset or by pressing the [Send] button. Calls are answered in the order that they arrive at your phone. If the ring preference option is off, you must answer calls by pressing the flashing button. In this case you may answer the calls without regard to the order in which they arrived. 1 Press the [Transfer] button. BASIC FEATURES 2 Press [1]►[1]►[0].
PREPARATION Navigation Buttons................................................................................... 120 Main Menus ............................................................................................. 123 Reviewing and Calling Recently Called Numbers .................................... 124 THINGS YOU SHOULD KNOW APPLICATION MENUS - DS-5021D / DS5014D Reviewing and Calling Recently Received Numbers ............................... 125 Reviewing and Calling Numbers by Name..........
PREPARATION Navigation Buttons The DS-5021D and DS-5014D Digital phones are equipped with navigation buttons for convenient use of the Digital phone functions. This chapter introduces the functions available using the navigation buttons and procedures for using the various applications. THINGS YOU SHOULD KNOW BASIC FEATURES Menu Button 1 The main menu is displayed when the [Menu] button is pressed in the idle state, You can select from the presented options.
PREPARATION Send Button THINGS YOU SHOULD KNOW If you press the [Send] button while the [OUTGOING LOGS], [INCOMING LOGS], [SPD NO. SEARCH], or [DIRECTORY DIAL] function is selected, the corresponding number will be dialled. - If you press the [Send] button in idle mode, you enter the [OUTGOING LOGS] menu. - If you press the [Send] button in dial mode, you enter the [OUTGOING LOGS] menu regardless of the numbers previously dialled.
PREPARATION Direction button These buttons are used when editing menu entries, or when moving between menu items. THINGS YOU SHOULD KNOW [ ∧ ] button is used Used for moving to the previous menu. [ > ] button is used In cases where the phone number is long, this button is used for displaying the rear part of the number which is not displayed on the LCD screen. BASIC FEATURES [ ∨ ] button is used Used for moving to the next menu.
PREPARATION Main Menus Press the [Menu] button to display the main menu below. THINGS YOU SHOULD KNOW How to Select Menu ∧]/[∨] direction buttons or the [TVolumeS] button and move to the preferred menu. - Use the [ - You can select the menu directly by pressing the dial button corresponding to the menu number. BASIC FEATURES To select a menu items, you can use the navigation direction buttons, [TVolumeS] button or the dial buttons.
PREPARATION Reviewing and Calling Recently Called Numbers Up to 50 recently called numbers can be saved. The actual number is allocated by your System Administrator. You can verify recently called numbers and redial them as required. THINGS YOU SHOULD KNOW 1 Press the [Menu] button to display the main menu screen. BASIC FEATURES 2 Press [1] to select [1. OUT CALL LOG] or select and press the [Enter] button. CONVENIENT FEATURES 3 The list of recently called numbers is displayed.
PREPARATION Reviewing and Calling Recently Received Numbers THINGS YOU SHOULD KNOW Up to 50 recently received numbers can be saved. The actual number is allocated by the System Administrator. You can verify recently called numbers or dial them as required. 1 Press the [Menu] button to display the main menu screen. BASIC FEATURES 2 Press [2] to select [2.
PREPARATION Reviewing and Calling Speed Dial Numbers You can review or call a speed number you have personally programmed or system speed number programmed in the OfficeServ system. The System Administrator can program the system speed numbers and names. THINGS YOU SHOULD KNOW 1 Press the [Menu] button to display the main menu screen. 2 Press [3] to select [3. SPD NO. SEARCH]. BASIC FEATURES CONVENIENT FEATURES 3 Press [1] to select [1. PERSON SPD NO.] or press [2] to select [2. SYSTEM SPD NO.].
PREPARATION Reviewing and Calling Numbers by Name Using the OfficeServ system’s internal directories you can review by name and then call personal or system speed dial numbers or internal station numbers. The System Administrator can program system speed numbers and names. THINGS YOU SHOULD KNOW 1 Press the [Menu] button to display the main menu screen. BASIC FEATURES 2 Press [4] to select [4. DIRECTORY DIAL] or select and press the [Enter] button. The submenu below is displayed.
PREPARATION 5 Move to the name in the list you intend to dial and press the [Send] button to make the call. THINGS YOU SHOULD KNOW NOTE - Refer to the ‘Things You Should Know’ of this guide for how to enter characters. Use the [∧]/[∨] direction buttons to move the cursor in the input screen. Press the [Cancel] button to erase the entered letter. - Press the [Cancel] button to return to the previous menu. BASIC FEATURES CONVENIENT FEATURES APPLICATION MENUS ANNEX 128 © SAMSUNG Electronics Co., Ltd.
When you are unavailable to answer your calls on the DS-5021D or DS-5014D Digital phone, you can set the forwarding function to have the calls answered at another station, station group or external number. Procedures for setting the forward type and numbers are described below. 2 Press [5] to select [5. FORWARD SET] or select and press the [Enter] button. THINGS YOU SHOULD KNOW 1 Press the [Menu] button to display the main menu screen.
PREPARATION 5 Select the forward type you wish to set. Press [0] to select [0. FORWARD TYPE]. The current forward setting is displayed. THINGS YOU SHOULD KNOW 6 Select the required forward type to be set by using the [∧]/[∨] direction button, the [TVolumeS] button and press the [Enter] button, or by pressing the dial button corresponding to the forward type. [0. FORWARD CANCEL] cancels your previous setting. BASIC FEATURES 7 Press [End] to return to the idle screen.
This function works like an alarm clock and is useful to remind you of upcoming appointments. You can set the time and type of alarm for up to three alarms. PREPARATION Setting Alarm Reminders THINGS YOU SHOULD KNOW 1 Press the [Menu] button to display the main menu screen. 2 Press [6] to select [6. ALARM REMINDER]. The submenu below is displayed.
PREPARATION THINGS YOU SHOULD KNOW 5 The submenu for the three alarm types is displayed as shown. Use the [∧]/[∨] direction buttons, the [TVolumeS] button, or the dial buttons to select to select the alarm type, and press the [Enter] button. [0. NOT SET] the alarm does not ring. [1. TODAY] the alarm rings only once at the set time when selected. [2. DAILY] an alarm rings every day at the set time when selected.
PREPARATION Troubleshooting ....................................................................................... 134 Product Specifications .............................................................................
PREPARATION Troubleshooting The troubleshooting for your phone is described below. Check the troubleshooting steps before contacting your Authorised Samsung Reseller. THINGS YOU SHOULD KNOW Dial tone is not heard when you lift the handset or press the [Speaker] button. Check if the handset and phone line are correctly connected to each port of the phone. (Refer to ‘Connecting Lines to the Phone’ section of ‘Preparation’ in this guide.) Nothing appears on the LCD screen while the phone is being used.
PREPARATION An alarm does not ring at the programmed time. - Check the current time is set on the phone correctly. If the current time setting needs to be changed, contact your System Administrator. THINGS YOU SHOULD KNOW - Check if an alarm is set.(Refer to ‘Setting Alarm Reminders’ in the ‘Application Menus’ section of this guide.) Caller IDs are not displayed on the LCD screen. - Confirm with your System Administrator that the caller ID service is available from your telephone company.
PREPARATION Product Specifications The specifications and features of the DS-5021D/5014D Digital phone are as follows. Specification THINGS YOU SHOULD KNOW Items Model DS-5021D Weight(kg) Size(mm) 1.