User manual

Smart Control User Guide
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6.23 What Happens When You Answer the Trunk Call Back Call?
If you have set a call back for a trunk when you dialled an external number from Smart Control, the dial pad
will come up and display the number to be dialled when you answer the trunk call back.
6.24 How Do You Enter Call Note and Keyword for a Call?
To make notes related to a call, select the call and click the right mouse button and select Call Note option.
The Call Note dialogue box will be displayed.
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Enter the call note and keyword (Identifier) and press OK button to save the call note and the keyword.
The call note will be stored along with the call details in the call log. You can retrieve them later from the
call log.