User manual

Smart Control User Guide
8
6.5 H
OW
D
O
Y
OU
H
OLD
/R
ETRIEVE A
C
ALL
?........................................................................................ 67
6.5.1 How Do You Hold/Retrieve Calls from the Call Control Menu?............................................67
6.5.2 How Do You Hold/Retrieve Call Using the Hot Key? ............................................................67
6.5.3 How Do You Hold/Retrieve a Call from the Call Control View? ...........................................67
6.5.4 Other Ways to Retrieve a Call.................................................................................................68
6.6 H
OW
D
O
Y
OU
T
RANSFER A
C
ALL
? ................................................................................................. 68
6.6.1 How Do You Transfer a Call from the Call Control Menu?...................................................68
6.6.2 How Do You Transfer a Call from Call Control View?..........................................................70
6.6.3 How Do You Transfer a Call Using the Hot Key?..................................................................70
6.6.4 Other Ways of Transferring a Call..........................................................................................70
6.7 H
OW
D
O
Y
OU
C
ONFERENCE
? ......................................................................................................... 71
6.7.1 Conferencing from Call Control Menu ...................................................................................71
6.7.2 How Do You Conference Using Hot Key?..............................................................................73
6.7.3 How Do You Conference from Call Control View?................................................................73
6.7.4 Other Ways to Conference ......................................................................................................74
6.7.5 How Do You Drop Parties from Conference? ........................................................................74
6.8 H
OW
D
O
Y
OU
M
AKE A
N
EW
E
XTERNAL
C
ALL
?.............................................................................. 75
6.9 H
OW
D
O
Y
OU
D
IAL
C
ONTINUOUSLY TO
M
AKE A
C
ALL
?................................................................. 76
6.10 H
OW
D
O
Y
OU
R
ETRIEVE A
S
YSTEM
H
ELD
C
ALL
?......................................................................... 76
6.11 H
OW
D
O
Y
OU
P
ICKUP A
C
ALL
? .................................................................................................... 77
6.11.1 How Do You Pickup Using the Call Control Menu? ............................................................77
6.11.2 How Do You Pickup a Call from Call Control View?...........................................................77
6.12 H
OW
D
O
Y
OU
P
ICKUP A
C
ALL FROM A
U
NIVERSAL
A
NSWER
D
EVICE
?......................................... 78
6.13 H
OW
D
O
Y
OU
T
OGGLE
B
ETWEEN
C
ALLS
?.................................................................................... 78
6.13.1 How Do You Toggle Calls from Call Control Menu?...........................................................78
6.13.2 How Do You Toggle Calls from Call Control View?............................................................79
6.14 H
OW
D
O
Y
OU
H
OOK
F
LASH A
C
ALL
? ........................................................................................... 79
6.15 H
OW
D
O
Y
OU
P
AGE TO A
Z
ONE
? .................................................................................................. 79
6.16 H
OW
D
O
Y
OU
S
END
DTMF(D
UAL
T
ONE
M
ULTI
F
REQUENCY
) T
ONES
?....................................... 81
6.17 H
OW
D
O
Y
OU
C
ALL
B
ACK A
S
TATION
? ........................................................................................ 82
6.17.1 How Do You Call Back from the Call Control Menu?..........................................................82
6.17.2 How Do You Call Back a Station Using Hot Key? ...............................................................82
6.17.3 How Do You Call Back a Station from the Tool Bar? ..........................................................82
6.17.4 Other Ways to Call Back a Station........................................................................................82
6.18 H
OW
D
O
Y
OU
L
EAVE
M
ESSAGE FOR
A
NOTHER
S
TATION
? ........................................................... 82
6.18.1 How Do You Leave a Message from the Call Control Menu?..............................................82
6.18.2 How Do You Leave a Message from the Tool Bar?..............................................................83
6.18.3 Other Ways to Leave a Message ...........................................................................................83
6.19 H
OW
D
O
Y
OU
C
AMP
O
N TO
A
NOTHER
S
TATION
?......................................................................... 83
6.19.1 How Do You Camp On from the Call Control Menu?..........................................................83
6.19.2 Other Ways to Camp On .......................................................................................................83
6.20 H
OW
D
O
Y
OU
M
AKE AN
OHVA (O
FF
H
OOK
V
OICE
A
NNOUNCE
)? .............................................. 83
6.21 W
HAT
H
APPENS
W
HEN
Y
OU
D
IAL A
B
USY
S
TATION
?................................................................... 84