User manual

Smart Control User Guide
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6.12 How Do You Pickup a Call from a Universal Answer Device?
You can pick up a call from a universally answerable device by dialling the universal answer code. Click on
the Call Control menu and then click on the Universal Answer option.
6.13 How Do You Toggle Between Calls?
In the case of a Consultation Transfer, if the third party does not agree to speak to the calling party, you can
toggle between these two parties.
6.13.1 How Do You Toggle Calls from Call Control Menu?
Click on the Toggle option in the Call Control menu only after the Consultation call is connected.
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After selecting the Toggle option, the active call goes into OnHold transfer state and the held call becomes
active in the Call Control View.
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