User manual

Smart Control User Guide
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6.6.2 How Do You Transfer a Call from Call Control View?
Click the Transfer button in the Call Control View to transfer a call.
6.6.3 How Do You Transfer a Call Using the Hot Key?
Press F6 function key to transfer an active call.
6.6.4 Other Ways of Transferring a Call
6.6.4.1
How do you transfer a call
using Drag and Drop?
Select the contact to which you want to transfer from the Detailed List View. Drag that number holding
the CTRL key and drop into the Call Control View.
6.6.4.2
How do you transfer a call
using the right click menu?
Click on the selected contact in the Detailed List View and right click to get a pop up menu.
Select the Transfer option to transfer a call.
Note: If the Transferred Party is not in his/her place or does not answer, the call comes back
after a few rings with a call reason as Transfer Recall. This is because the originally calling
party is waiting for the answer.