User manual

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6.5 How Do You Hold/Retrieve a Call?
You can hold your active calls and retrieve them from the call list in the following ways.
6.5.1 How Do You Hold/Retrieve Calls from the Call Control Menu?
To hold a call, click on the Hold option in the Call Control menu when there is an active call. The held call
will be displayed in the call list.
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You can retrieve this call by selecting the held call in the call list and clicking on the Answer option in the
Call Control menu.
6.5.2 How Do You Hold/Retrieve Call Using the Hot Key?
Press F5 function key to hold a call. To retrieve this call, press F3 function key.
6.5.3 How Do You Hold/Retrieve a Call from the Call Control View?
Click on the Hold button in the Call Control View to send the active call to OnHold state in the call list. To
retrieve this call, select the call from the call list and click on the Answer button in Call Control View.