User manual

Smart Control User Guide
142
F
IGURE
11-9
The error signifies that DDE is not initialised with your selected DDE application (server).
11.4 Smart Control as DDE Server
Smart Control as DDE server supports only the “SmartControl” Services Name and “Telephony” Topic
Name. Any client PIM can place a call using Smart Control. The client application needs to send the
command as “MakeCall XYZ” after starting the conversation using “SmartControl” as the Services Name
and “Telephony” as the Topic Name.
For example
A user of SuperOffice PIM can place a call using Smart Control. The following command needs to be
entered in the “Prefix” field of the Dial dialogue box in SuperOffice:
DDE;SmartControl;Telephony;MakeCall XYZ
where XYZ is the number that is to be dialled.