USER MANUAL SM-A115M/DS（Dual card model ） SM-A115A （Single card model) English. 11/2019. Rev.1.0 www.samsung.
Table of Contents Basics Apps and features 4 6 41 43 43 48 52 55 57 58 65 70 73 73 74 75 77 78 78 80 80 83 84 84 9 13 15 18 20 21 22 23 25 37 39 Read me first Device overheating situations and solutions Device layout and functions Battery SIM or USIM card (nano-SIM card) Memory card (microSD card) Turning the device on and off Initial setup Samsung account Transferring data from your previous device (Smart Switch) Understanding the screen Notification panel Entering text 2 Installing or uninstalling
Table of Contents Settings 86 86 94 95 96 98 98 98 100 103 103 104 106 107 109 111 Device care 112 Optimising your device 112 Battery 113 Storage 113 Memory 113 Security 114 Apps 114 General management 115 Accessibility 116 Software update 116 User manual 117 About phone Introduction Connections 87 Wi-Fi 89 Bluetooth 90 Data saver 91 Mobile data only apps 91 SIM card manager (dual SIM models) 92 Mobile Hotspot and Tethering 93 More connection settings Sounds and vibration 95 Dolby Atmos (surround soun
Basics Read me first Please read this manual before using the device to ensure safe and proper use. • Descriptions are based on the device’s default settings. • Some content may differ from your device depending on the region, service provider, model specifications, or device’s software. • Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device.
Basics • Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty. • You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Due to the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting.
Basics Device overheating situations and solutions When the device heats up while charging the battery While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging.
Basics • When using apps that require more power or using apps for extended periods – – When playing high-quality games for extended periods – – When recording videos for extended periods – – When streaming videos while using the maximum brightness setting – – When connecting to a TV • While multitasking (or, when running many apps in the background) – – When using Multi window – – When updating or installing apps while recording videos – – When downloading large files during a video call – – When recording
Basics Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. • If the device overheats and reaches a certain temperature, a warning massage will appear to prevent device failure, skin irritations and damages, and battery leakage.
Basics Device layout and functions Package contents Refer to the quick start guide for package contents. • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be compatible with other devices. • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer.
Basics Device layout Speaker Microphone Front camera Proximity/Light sensor Volume key SIM card / Memory card tray Power key Touchscreen Multipurpose jack Earphone jack GPS antenna Rear camera (Dual) Flash Speaker Main antenna Microphone 10
Basics • When using the speakers, such as when playing media files or using speakerphone, do not place the device close to your ears. • Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight, the camera image sensor may be damaged. A damaged image sensor is irreparable and will cause dots or spots in pictures.
Basics Hard keys Volume key Power key Key Function Volume key • Press to adjust the device volume. • Press and hold to turn the device on or off. Power key • Press to turn on or lock the screen. Soft buttons Back button Recents button Home button When you turn on the screen, the soft buttons will appear at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. Refer to Navigation bar (soft buttons) for more information.
Basics Battery Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device. Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty. To save energy, unplug the charger when not in use.
Basics Reducing the battery consumption Your device provides various options that help you conserve battery power. • Optimise the device using the device care feature. • When you are not using the device, turn off the screen by pressing the Power key. • Activate power saving mode. • Close unnecessary apps. • Deactivate the Bluetooth feature when not in use. • Deactivate auto-syncing of apps that need to be synced. • Decrease the backlight time. • Decrease the screen brightness.
Basics SIM or USIM card (nano-SIM card) Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider. For dual SIM models, you can insert two SIM or USIM cards so you can have two phone numbers or service providers for a single device. In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card.
Basics ► Dual SIM models: 1 2 3 4 1 5 Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 3 4 Pull out the tray gently from the tray slot. Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards. Gently press the SIM or USIM card into the tray to secure it. If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
Basics Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards Launch the Settings app and tap Connections → SIM card manager. Select a SIM or USIM card and tap the switch to activate it.
Basics Memory card (microSD card) Installing a memory card Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
Basics 1 Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled. 3 4 Place a memory card on the tray with the gold-coloured contacts facing downwards. Gently press the memory card into the tray to secure it.
Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Device care → Storage → Advanced → SD card → Format. Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions.
Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. To activate emergency mode, press and hold the Power key, and then tap Emergency mode. To deactivate emergency mode, tap → Turn off Emergency mode. Alternatively, press and hold the Power key, and then tap Emergency mode.
Basics 3 Follow the on-screen instructions to complete the setup. The Home screen will appear. If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup. Samsung account Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. To check the list of services that can be used with your Samsung account, visit account.samsung.com.
Basics Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Reset password on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information. Removing your Samsung account When you remove your Samsung account from the device, your data, such as contacts or events, will also be removed. 1 2 3 Launch the Settings app and tap Accounts and backup → Accounts.
Basics 3 4 5 6 7 Place the devices near each other. On the previous device, tap Send data → Wireless. On the previous device, select an item to transfer and tap Send. On your device, tap Receive. Follow the on-screen instructions to transfer data from your previous device. After the data is done transferring, you can view a list of the transferred data on your device. Backing up and restoring data using external storage Transfer data using external storage, such as a microSD card.
Basics 4 5 6 On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your previous device from the computer. Connect your device to the computer using the USB cable. On the computer, follow the on-screen instructions to transfer data to your device. Understanding the screen Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction.
Basics Tapping and holding Tap and hold the screen for approximately 2 seconds. Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right.
Basics Spreading and pinching Spread two fingers apart or pinch on the screen. Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment. Button Function Recents Home Back • Tap to open the list of recent apps.
Basics Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar. Launch the Settings app, tap Display → Navigation bar, and then tap Full screen gestures under Navigation type. The navigation bar will be hidden and the gesture hints will appear. Tap More options and select an option you want. • Swipe from bottom: The gesture hints will appear where the soft buttons are located. To use the soft buttons, drag the gesture hint of the desired button upwards.
Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping the button. On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Apps button switch to activate it.
Basics Displaying the screen in landscape mode On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Rotate to landscape mode switch to activate it. Rotate the device until it is horizontal to view the screen in landscape mode. Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen.
Basics Creating folders Create folders and gather similar apps to quickly access and launch apps. On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. A new folder containing the selected apps will be created. Tap Folder name and enter a folder name. • Adding more apps Tap on the folder. Tick the apps to add and tap Done. You can also add an app by dragging it to the folder. • Moving apps from a folder Tap and hold an app to drag it to a new location.
Basics • Wallpapers: Change the wallpaper settings for the Home screen and the locked screen. • Themes: Change the device’s theme. Visual elements of interface, such as colours, icons, and wallpapers, will change depending on the selected theme. • Widgets: Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. Tap and hold a widget, and then drag it to the Home screen. The widget will be added on the Home screen.
Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. • The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen. • Some indicator icons appear only when you open the notification panel. • The indicator icons may appear differently depending on the service provider or model.
Basics Icon Meaning Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Power key to turn on the screen. Alternatively, double-tap the screen.
Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it. • Swipe: Swipe in any direction on the screen to unlock it.
Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen. You can use the following functions on the notification panel. Search for content or apps stored on your device. Quick setting buttons Launch Settings.
Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap → Button order, tap and hold a button, and then drag it to another location.
Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Additional keyboard functions View more keyboard functions. Enter uppercase. For all caps, tap it twice. Delete a preceding character. Enter symbols. Break to the next line. Enter a space.
Basics Additional keyboard functions Some features may not be available depending on the region or service provider. • : Enter emoticons. • : Enter stickers. • : Change the keyboard mode or size. • : Enter text by voice. • : Change the keyboard settings. • → : Open the text editing panel. Copying and pasting 1 2 3 4 Tap and hold over text. Drag or to select the desired text, or tap Select all to select all text. Tap Copy or Cut. Tap and hold where the text is to be inserted and tap Paste.
Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. This app may not be available depending on the region or service provider. Installing apps Browse apps by category or tap to search for a keyword. Select an app to view information about it. To download free apps, tap Install.
Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • Uninstall: Uninstall downloaded apps. • Disable: Disable selected default apps that cannot be uninstalled from the device. Some apps may not support this feature. Enabling apps Launch the Settings app, tap Apps → → Disabled, select an app, and then tap Enable. Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device.
Apps and features Finder Search for content on the device quickly. 1 On the Apps screen, tap Search. Alternatively, open the notification panel and tap 2 Enter a keyword. Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content. Phone Introduction Make or answer voice and video calls. Making calls 1 2 Launch the Phone app and tap Keypad. Enter a phone number. 43 .
Apps and features 3 Tap to make a voice call, or tap to make a video call. Access additional options. Add the number to the contacts list. Preview the phone number. Delete a preceding character. Making calls from call logs or contacts list Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call.
Apps and features Making calls from the locked screen On the locked screen, drag outside the circle. Making an international call 1 2 3 Launch the Phone app and tap Keypad. Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone number, and then tap . Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle.
Apps and features Blocking phone numbers Block calls from specific numbers added to your block list. 1 2 Launch the Phone app and tap → Settings → Block numbers. Tap Recents or Contacts, select contacts or phone numbers, and then tap Done. To manually enter a number, tap Add phone number, enter a phone number, and then tap . When blocked numbers try to contact you, you will not receive notifications. The calls will be logged in the call log.
Apps and features During a video call Tap the screen to use the following options: • : Access additional options. • Camera: Turn off the camera so that the other party cannot see you. • Switch: Switch between the front and rear cameras. • : End the current call. • Mute: Turn off the microphone so that the other party cannot hear you. • Speaker: Activate or deactivate the speakerphone. When using the speakerphone, keep the device away from your ears.
Apps and features Adding a tag to a phone number You can add tags to numbers without saving them to Contacts. This allows you to view the caller’s information when they call without having them listed in Contacts. 1 2 3 Launch the Phone app and tap Recents. Tap a phone number → . Tap Add note, enter a tag, and then tap Add. When a call comes from that number, the tag will show under the number. Contacts Introduction Create new contacts or manage contacts on the device.
Apps and features 3 Enter contact information. Add an image. Enter contact information. Open more information fields. Depending on the selected storage location, the types of information you can save may vary. 4 Tap Save. Importing contacts Add contacts by importing them from other storages to your device. 1 2 3 4 Launch the Contacts app and tap → Import. → Manage contacts → Import or export contacts Select a storage location to import contacts from.
Apps and features Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. 1 2 Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with. Tap Sync account and tap the Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate it. Searching for contacts Launch the Contacts app.
Apps and features Saving and sharing profile Save and share your profile information, such as your photo and status message, with others using the profile sharing feature. • To use this feature, you must sign in to your Samsung account. • The profile sharing feature may not be available depending on the region or service provider. • The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device.
Apps and features Merging duplicate contacts When you import contacts from other storages, or sync contacts with other accounts, your contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline your contacts list. 1 2 Launch the Contacts app and tap → Manage contacts → Merge contacts. Tick contacts and tap Merge. Deleting contacts 1 2 Launch the Contacts app and tap → Delete. Select contacts and tap Delete.
Apps and features 2 Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger. The recording icon appears only while the message input field is empty. Recipient Enter recipients. Attach files. Send the message. Enter a message. 3 Tap to send the message. Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming.
Apps and features Blocking unwanted messages Block messages from specific numbers added to your block list. 1 2 Launch the Messages app and tap → Settings → Block numbers and messages → Block numbers. Tap Conversations and select a contact or a phone number. Or, tap Contacts, select contacts, and then tap Done. To manually enter a number, enter a phone number under Enter number and tap . Setting the message notification You can change notification sound, display options, and more.
Apps and features Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages 1 2 3 Launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. To switch between tabs quickly, swipe to the left or right on the address field. Bookmark the current webpage. Refresh the current webpage.
Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password. Activating secret mode In the toolbar at the bottom of the screen, tap → Turn on Secret mode. If you are using this feature for the first time, set whether to use a password for secret mode. In secret mode, the device will change the colour of the toolbars. In secret mode, you cannot use some features, such as screen capture.
Apps and features Email Setting up email accounts Set up an email account when opening Email for the first time. 1 2 3 Launch the Email app. On the list, select an email service or tap Other. Follow the on-screen instructions to complete the setup. To set up another email account, tap → → Add account. If you have more than one email account, you can set one as the default account. Tap → → Set default account. → Sending emails 1 2 3 Tap to compose an email.
Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. • Do not take photos or record videos in places where you may violate other people’s privacy. Launching Camera Use the following methods to launch Camera: • Launch the Camera app. • Press the Power key twice quickly.
Apps and features 2 Tap to take a photo. Sticker Camera settings Options for current shooting mode Current mode Shooting modes Switch between the front and rear cameras. Preview thumbnail Take a photo. • The preview screen may vary depending on the shooting mode and which camera is being used. • The camera automatically shuts off when unused. • Make sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions.
Apps and features Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want. Shooting modes list Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily. On the shooting modes list, tap Photo and tap to take a photo. Taking selfies You can take self-portraits with the front camera.
Apps and features Applying filter and beauty effects You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a photo. 1 2 On the preview screen, tap . Select a filter effect or beauty effects and take a photo. Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily. 1 2 On the shooting modes list, tap Video. Tap to record a video.
Apps and features 1 2 3 On the shooting modes list, tap Live focus. Drag the background blur adjustment bar to the left or right to adjust the blur level. Tap to take a photo. Background blur adjustment bar Pro mode Capture photos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap Pro. Select options and customise the settings, and then tap to take a photo. Available options • : Select an ISO value.
Apps and features Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • Move the camera slowly in one direction. • Keep the image within the frame on the camera’s viewfinder. If the preview image is out of the guide frame or you do not move the device, the device will automatically stop taking photos.
Apps and features Camera settings On the preview screen, tap shooting mode. . Some options may not be available depending on the Pictures • Hold Shutter button to: Select an action to perform when you tap and hold the camera button. • HDR (rich tone): Take photos with rich colours and reproduce details even in bright and dark areas. Videos • Rear video size: Select a resolution for videos you want to take with the rear camera.
Apps and features • Shutter sound: Enable or disable the shutter sound. • Reset settings: Reset the camera settings. • Contact us: Ask questions or view frequently asked questions. • About Camera: View the Camera app version and legal information. Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Viewing images 1 2 Launch the Gallery app and tap Pictures. Select an image. Access additional options. Modify the image.
Apps and features Searching for images Launch the Gallery app and tap locations. to view images sorted by category, such as types or To search for images by entering keywords, tap the search field. Viewing videos 1 2 3 Launch the Gallery app and tap Pictures. Select a video to play. Tap Play video to play the video. Access additional options. Capture the current screen. Create an animated GIF. Switch to the pop-up video player. Change the screen ratio. Lock the playback screen. Rotate the screen.
Apps and features Viewing the details of images and videos While viewing an image or on the video preview screen, drag upwards on the screen. File details will appear. You can also view related content by tapping information on the screen. File details Location information Viewing photos or videos by category You can view photos and videos by category. Launch the Gallery app, tap Pictures or Albums, and then select a category. • Videos: View the videos saved in your device.
Apps and features Viewing albums You can view your images and videos sorted by folders or albums. Launch the Gallery app, tap Albums, and then select an album. Hiding albums You can hide albums. You cannot hide albums created by default, such as the Camera and Screenshots albums. 1 2 3 Launch the Gallery app and tap Albums. Tap → Hide or unhide albums. Tap an album switch to hide.
Apps and features To add images or videos to a story, select a story and tap → Add. To remove images or videos from a story, select a story, tap → Edit, tick images or videos to remove, and then tap Remove from story. Deleting stories 1 2 Launch the Gallery app and tap Stories. Tap and hold a story to delete, and tap Delete. Syncing images and videos When you sync your Gallery app with Samsung Cloud, photos and videos you take will also be saved in Samsung Cloud.
Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature.
Apps and features Split screen view 1 2 3 Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view. The selected app will launch in the upper window. On the lower window, swipe left or right to select another app to launch. To launch apps not on the list of recently used apps, tap the Home button or Back button and select an app.
Apps and features Pop-up view 1 2 Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. Minimise the window. Maximise the window. Close the app. Adjust the transparency level. Moving pop-up windows To move a pop-up window, tap the window’s toolbar and drag it to a new location.
Apps and features Samsung Members Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device. To submit your feedback or post your comments, you must sign in to your Samsung account.
Apps and features Calendar Manage your schedule by entering upcoming events or reminders in your planner. Creating events 1 2 Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap . Enter event details. Enter a title. Change the event's colour. Set the duration. Enter the location. Select a calendar to save the event to. Set an alarm. Add a note. Add more details. 3 Tap Save to save the event.
Apps and features Creating reminders You can create tasks as reminders and receive notifications at the preset time or location for each reminder. Launch the Calendar app and tap → Reminder. The Reminder app will launch. Refer to Reminder for more information. Syncing events with your accounts 1 2 Launch the Settings app, tap Accounts and backup → Accounts, and then select the account to sync with. Tap Sync account and tap the Calendar switch to activate it.
Apps and features Select the radio station you want from the stations list. Scan and save available stations automatically. Enter radio station frequency manually. Access additional options. Record audio from the FM radio. Add the current radio station to the favourites list. Turn the FM radio on or off. Search for an available radio station. Fine-tune the frequency. View the list of favourite stations. View the list of available stations.
Apps and features Voice Recorder Use this app to record or play voice memos. 1 2 Launch the Voice Recorder app. Tap • Tap to start recording. Speak into the microphone. to pause recording. • While making a voice recording, tap BOOKMARK to insert a bookmark. Start recording. 3 4 Tap to finish recording. Enter a file name and tap Save.
Apps and features My Files Access and manage various files stored in the device. Launch the My Files app. View files that are stored in each storage. To check for unnecessary data and free up the device’s storage, tap Analyse storage. To search for files or folders, tap . Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. Alarm Launch the Clock app and tap Alarm.
Apps and features World Clock Launch the Clock app and tap World Clock. Creating clocks Tap , enter a city name or select a city from the map, and then tap Add. To use the time zone converter, tap → Time zone converter. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap Delete. Stopwatch 1 2 3 Launch the Clock app and tap Stopwatch. Tap Start to time an event. To record lap times while timing an event, tap Lap. Tap Stop to stop timing. • To restart the timing, tap Resume.
Apps and features Calculator Perform simple or complex calculations. Launch the Calculator app. • : View the calculation history. To clear the history, tap Clear history. To close the calculation history panel, tap . • : Use the unit conversion tool. You can convert various values, such as area, length, or temperature, into other units. • : Display the scientific calculator. Reminder Create reminders to schedule to-do items or to view content later.
Apps and features 3 4 5 Tap Place → Pick a place and set the location to home. Tap When I arrive at → Done. Tap Save to save the reminder. When you arrive at home, the ‘Water the flowers’ notification will appear. Checking reminder notifications At the preset time or location, a notification pop-up window will appear. Tap Complete or Snooze. Viewing the reminders list Launch the Reminder app to view your reminders list. To view reminder details, select a reminder.
Apps and features Editing reminder details Add or edit reminder details, such as frequency, date and time, or location. 1 2 On the reminders list, select a reminder to edit and tap Edit. Edit the conditions and tap Save. Add a checklist. Add an image. Reminder information Change the reminder's colour. Reminder conditions Completing reminders Mark reminders that you do not need to be reminded of as complete. On the reminders list, select a reminder and tap Complete.
Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. 1 2 Launch the Gallery app and select an image. Tap and select a sharing method, such as message and email. When you have a communication or sharing history, the people you contacted will appear on the sharing options panel.
Apps and features Samsung Global Goals The Global Goals, which were established by the United Nations General Assembly in 2015, consist of goals that aim to create a sustainable society. These goals have the power to end poverty, fight inequality, and stop climate change. With Samsung Global Goals, learn more about the global goals and join the movement for a better future. Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps.
Apps and features Play Movies & TV Purchase or rent videos, such as movies and TV programmes, from Play Store. Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Duo Make a simple video call.
Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap . Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. • Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Refer to Wi-Fi for more information.
Settings • SIM card manager (dual SIM models): Activate your SIM or USIM cards and customise the SIM card settings. Refer to SIM card manager (dual SIM models) for more information. • Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile Hotspot and Tethering for more information.
Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. 1 2 On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature. 3 Select a device to connect to. The devices will be connected when the other device accepts the Wi-Fi Direct connection request.
Settings Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.
Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 2 3 Launch the Gallery app and select an image. Tap → Bluetooth and select a device to transfer the image to. If the device you want to pair with is not in the list, request that the device turns on its visibility option.
Settings Mobile data only apps Select apps to always use the mobile data even when your device is connected to a Wi-Fi network. For example, you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected. Even if you do not deactivate the Wi-Fi feature, the apps will launch using the mobile data.
Settings Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Connections → Mobile Hotspot and Tethering. You may incur additional charges when using this feature. • Mobile Hotspot: Use the mobile hotspot to share the device’s mobile data connection with computers or other devices.
Settings 3 On the other device’s screen, search for and select your device from the Wi-Fi networks list. To connect without entering the password, tap device. and scan the QR code with the other If the mobile hotspot is not found, on your device, tap → Configure Mobile Hotspot and deselect Hide my device. 4 On the connected device, use the device’s mobile data connection to access the Internet. More connection settings Customise settings to control other connection features.
Settings 2 3 4 5 Search for a printer plug-in in Play Store. Select a printer plug-in and install it. Select the installed printer plug-in. The device will automatically search for printers that are connected to the same Wi-Fi network as your device. Select a printer to add. To add printers manually, tap → Add printer. Printing content While viewing content, such as images or documents, access the options list, tap Print → → All printers..., and then select a printer.
Settings • Vibration pattern: Select a vibration pattern. • System sound: Set the device to sound for actions, such as controlling the touchscreen. • Sound quality and effects: Set the device’s sound quality and effects. Refer to Dolby Atmos (surround sound) for more information. Dolby Atmos (surround sound) Select a surround sound mode optimised for various types of audio, such as movies, music, and voice. With Dolby Atmos, you can experience moving audio sounds that flow all around you.
Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • Brightness: Adjust the brightness of the display. • Adaptive brightness: Set the device to save power by adjusting the brightness of the display automatically. • Dark mode: Reduce eye strain by applying the dark theme when using the device at night or in a dark place. Refer to Dark mode for more information. • Font size and style: Change the font size and style.
Settings Dark mode Reduce eye strain by applying the dark theme when using the device at night or in a dark place. • The dark theme may not be applied in some apps. • You can quickly activate or deactivate dark mode on the notification panel. Open (Dark mode). the notification panel, swipe downwards, and then tap 1 2 On the Settings screen, tap Display → Dark mode and tap the Turn on now switch to activate it.
Settings Wallpapers Change the wallpaper settings for the Home screen and the locked screen. On the Settings screen, tap Wallpapers. Themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device. On the Settings screen, tap Themes. • Themes: Change the device’s theme. • Wallpapers: Change the wallpaper settings for the Home screen and the locked screen. • Icons: Change the icon style. Lock screen Options Change the settings for the locked screen.
Settings • FaceWidgets: Change the settings of the items displayed on the locked screen. • Contact information: Set the device to show contact information, such as your email address, on the locked screen. • Notifications: Set how to show notifications on the locked screen. • Shortcuts: Select apps to display shortcuts to them on the locked screen. • Dynamic Lock screen: Select an image pack from various categories and use it as a lock screen wallpaper.
Settings Biometrics and security Options Change the settings for securing the device. On the Settings screen, tap Biometrics and security. • Face recognition: Set the device to unlock the screen by recognising your face. Refer to Face recognition for more information. • Biometrics preferences: Change the settings for biometric data. • Google Play Protect: Set the device to check for harmful apps and behaviour and warn about potential harm and remove them.
Settings Precautions for using face recognition Before using the face recognition to unlock your device, keep the following precautions in mind. • Your device could be unlocked by someone or something that looks like your image. • Face recognition is less secure than Pattern, PIN, or Password.
Settings 6 Position your face inside the frame on the screen. The camera will scan your face. If unlocking the screen with your face is not working properly, tap Remove face data to remove your registered face and register your face again. Deleting the registered face data You can delete face data that you have registered. 1 2 3 On the Settings screen, tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. Tap Remove face data → Remove.
Settings Privacy Change the settings for privacy. On the Settings screen, tap Privacy. • Permission manager: View the list of features and apps that have permission to use them. You can also edit the permission settings. • Send diagnostic data: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • Receive marketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters.
Settings Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch. On the Settings screen, tap Accounts and backup. • Accounts: Add your Samsung and Google accounts, or other accounts, to sync with. • Backup and restore: Keep your personal information, app data, and settings safe on your device.
Settings Samsung Cloud Sync the data saved in your device with Samsung Cloud and view the data you have saved on Samsung Cloud. You can also back up your device’s data to Samsung Cloud and restore it later. To use Samsung Cloud, you must sign in to your Samsung account. Syncing data You can sync data saved in your device with Samsung Cloud and access it from other devices. 1 2 3 On the Settings screen, tap Accounts and backup → Samsung Cloud. Tap → Settings → Sync and auto backup settings → Sync.
Settings Backing up data You can back up your device’s data to Samsung Cloud. 1 2 3 On the Settings screen, tap Accounts and backup → Samsung Cloud → Back up this phone. Tick items you want to back up and tap Back up. Tap Done. • Some data will not be backed up. To check which data will be backed up, on the Settings screen, tap Accounts and backup → Samsung Cloud → Back up this phone.
Settings Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. • Smart pop-up view: Select apps to view their notifications via pop-up windows. When using this feature, you can quickly view the contents via pop-up windows by tapping the icon on the screen.
Settings Motions and gestures Activate the motion feature and configure settings. On the Settings screen, tap Advanced features → Motions and gestures. • Double tap to wake: Set the device to turn on the screen by double-tapping anywhere on the screen while the screen is turned off. • Easy mute: Set the device to mute incoming calls or alarms by facing the device’s screen downwards.
Settings Uninstalling a second app 1 2 On the Settings screen, tap Advanced features → Dual Messenger. Tap the switch of the app you want to uninstall and tap Disable or Uninstall. All data related to the second app will be deleted. If you uninstall the first app, the second app will also be deleted. Digital wellbeing & parental controls Options View the history of your device usage and use features to prevent your device from interfering with your life.
Settings Digital wellbeing View the daily usage history of your device. You can also limit usage time or change the notification settings for each app. On the Settings screen, tap Digital wellbeing & parental controls → See your data. The time the screen was on Number of unlocks Number of notifications App timers Focus mode Setting timers for apps You can limit the daily usage time for each app by setting a timer. When you reach the limit, the app will be deactivated and you cannot use it.
Settings Activating wind down mode You can activate wind down mode to reduce eye strain before sleeping and prevent your sleep from being disturbed. 1 2 On the Settings screen, tap Digital wellbeing & parental controls → Wind down → Turn on now. To set the schedule to activate wind down mode, tap Turn on as scheduled, tap the switch to activate it, and then set the days and time.
Settings Optimising your device On the Settings screen, tap Device care → Go. The quick optimisation feature improves device performance through the following actions. • Clearing some memory. • Deleting unnecessary files and closing apps running in the background. • Managing abnormal battery usage. • Scanning for crashed apps and malware. Using the auto optimisation feature You can set the device to perform auto optimisation when your device is not in use.
Settings Adaptive power saving You can set the device to activate power saving mode automatically based on your usage patterns and the remaining battery power. Tap Power mode and tap the Adaptive power saving switch to activate it. Your device will activate power saving mode based on the situation to extend the battery’s usage time. Managing battery usage for each app You can save battery power by preventing apps that are running in the background from using battery power when they are not being used.
Settings Apps Manage the device’s apps and change their settings. You can view the apps’ usage information, change their notification or permission settings, or uninstall or disable unnecessary apps. On the Settings screen, tap Apps. General management Customise your device’s system settings or reset the device. On the Settings screen, tap General management. • Language and input: Select device languages and change settings, such as keyboards and voice input types.
Settings 2 3 Select a language to add. To set the selected language as the default language, tap Set as default. To keep the current language setting, tap Keep current. The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list. To change the default language from your languages list, select a language and tap Apply.
Settings Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. If emergency software updates are released for your device’s security and to block new types of security threats, they will be installed automatically without your agreement. • Download and install: Check for and install updates manually.
Settings About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap Edit. • Status: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number. • Legal information: View legal information related to the device, such as safety information and the open source licence. • Software information: View the device’s software information, such as its operating system version and firmware version.
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the device lock feature is enabled, you must enter the password you set for the device.
Appendix The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction. • The touchscreen may malfunction in humid conditions or when exposed to water. • Restart your device to clear any temporary software bugs.
Appendix Others cannot hear you speaking on a call • Ensure that you are not covering the built-in microphone. • Ensure that the microphone is close to your mouth. • If using an earphone, ensure that it is properly connected. Sound echoes during a call Adjust the volume by pressing the Volume key or move to another area. A cellular network or the Internet is often disconnected or audio quality is poor • Ensure that you are not blocking the device’s internal antenna.
Appendix Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following: • Charge the battery. • Free some memory by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre.
Appendix Bluetooth is not working well If another Bluetooth device is not located or there are connection problems or performance malfunctions, try the following: • Ensure that the device you wish to connect with is ready to be scanned or connected to. • Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). • On your device, launch the Settings app, tap Connections, and then tap the Bluetooth switch to re-activate it.
Appendix A small gap appears around the outside of the device case • This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur. • Over time, friction between parts may cause this gap to expand slightly. There is not enough space in the device’s storage Delete unnecessary data, such as cache, using the device care feature or manually delete unused apps or files to free up storage space.
Copyright Copyright © 2019 Samsung Electronics This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. • Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
