USER MANUAL SM-A025M SM-A025M/DS English. 11/2020. Rev.1.0 www.samsung.
Table of Contents Basics Apps and features 4 6 35 36 39 41 42 43 44 51 55 56 57 57 58 59 60 60 60 60 61 62 63 63 9 13 15 17 19 20 20 21 23 30 32 Read me first Device overheating situations and solutions Device layout and functions Charging the battery SIM or USIM card (nano-SIM card) Memory card (microSD card) Turning the device on and off Initial setup Samsung account Transferring data from your previous device (Smart Switch) Understanding the screen Notification panel Entering text 2 Installing or
Table of Contents Settings 84 64 64 84 72 73 74 75 75 75 76 79 80 80 82 82 Introduction Connections 65 Wi-Fi 67 Bluetooth 68 NFC and payment (NFC-enabled models) 70 Data saver 70 Mobile data only apps 70 Mobile Hotspot 71 More connection settings Sounds and vibration 73 Sound quality and effects 73 Separate app sound Notifications Display Wallpaper Themes Lock screen 76 Smart Lock Biometrics and security 77 Face recognition Privacy Location Accounts and backup 81 Samsung Cloud Google Advanced feature
Basics Read me first Please read this manual before using the device to ensure safe and proper use. • Descriptions are based on the device’s default settings. • Some content may differ from your device depending on the region, service provider, model specifications, or device’s software. • The device may require a connection to a Wi-Fi or mobile network when using some apps or features. • Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device.
Basics • Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty. • You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Due to the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting.
Basics Device overheating situations and solutions When the device heats up while charging the battery While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charging speed may decrease or the charger may stop charging.
Basics • When using apps that require more power or using apps for extended periods – When playing high-quality games for extended periods – When recording videos for extended periods – When streaming videos while using the maximum brightness setting – When connecting to a TV • While multitasking (or, when running many apps in the background) – When using Multi window – When updating or installing apps while recording videos – When downloading large files during a video call – When recording videos while us
Basics Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. • If the device overheats and reaches a certain temperature, a warning message will appear to prevent device failure, skin irritations and damages, and battery leakage.
Basics Device layout and functions Package contents Refer to the quick start guide for package contents. • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be compatible with other devices. • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer.
Basics Device layout Speaker Proximity/Light sensor SIM card / Memory card tray Front camera Volume key Side key Touchscreen Earphone jack Multipurpose jack (USB Type-C) GPS antenna Rear camera Flash NFC antenna (NFC-enabled models) Main antenna Speaker Microphone 10
Basics • When using the speakers, such as when playing media files or using speakerphone, do not place the device close to your ears. • Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight, the camera image sensor may be damaged. A damaged image sensor is irreparable and will cause dots or spots in pictures.
Basics Hard keys Key Function • Press and hold to turn the device on or off. Side key • Press to turn on or lock the screen. Side key + Volume Down key • Press twice to launch the app or feature you set. • Press simultaneously to capture a screenshot. • Press and hold simultaneously to turn off the device. Setting the Side key Select an app or feature to launch by pressing the Side key twice. Launch the Settings app, tap Advanced features → Side key, and then select an option you want.
Basics Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device. • Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty. • Use only USB Type-C cable supplied with the device.
Basics Quick charging Launch the Settings app, tap Device care → Battery → Charging, and then activate the feature you want. • Fast charging: To use the fast charging feature, use a battery charger that supports Adaptive fast charging. • While charging, you cannot activate or deactivate this feature. • You can charge the battery more quickly while the device or its screen is turned off. Reducing the battery consumption Your device provides various options that help you conserve battery power.
Basics • While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. If this occurs during wireless charging, disconnect the device from the charger to let it cool down, then charge the device again later. • If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device.
Basics 1 Insert the ejection pin into the hole on the tray to loosen the tray. 2 Pull out the tray gently from the tray slot. 3 Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards and gently press the SIM or USIM card into the tray to secure it. 4 Insert the tray back into the tray slot. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card.
Basics Memory card (microSD card) Installing a memory card Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website. 1 2 3 4 1 Insert the ejection pin into the hole on the tray to loosen the tray. 2 Pull out the tray gently from the tray slot.
Basics • The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. To use the memory card, you must format it. If your device cannot format or recognise the memory card, contact the memory card manufacturer or a Samsung Service Centre. • Frequent writing and erasing of data shortens the lifespan of memory cards.
Basics Turning the device on and off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals. Volume Down key Side key Turning the device on Press and hold the Side key for a few seconds to turn on the device. Turning the device off 1 To turn off the device, press and hold the Side key. Alternatively, open the notification panel and tap . 2 Tap Power off. To restart the device, tap Restart.
Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. To activate emergency mode, press and hold the Side key, and then tap Emergency mode. Alternatively, open the notification panel and tap → Emergency mode. To deactivate emergency mode, tap → Turn off Emergency mode.
Basics Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Reset password on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information. Signing out of your Samsung account When you sign out of your Samsung account, your data, such as contacts or events, will also be removed from your device. 1 Launch the Settings app and tap Accounts and backup → Accounts.
Basics 3 4 5 6 Place the devices near each other. On the previous device, tap Send data → Wireless. On the previous device, tap Allow. On your device, select an item to bring and tap Transfer. Backing up and restoring data using external storage Transfer data using external storage, such as a microSD card. 1 Back up data from your previous device to external storage. 2 Insert or connect the external storage device to your device.
Basics Understanding the screen Controlling the touchscreen Tapping Tapping and holding Tap the screen. Tap and hold the screen for approximately 2 seconds. Dragging Double-tapping Tap and hold an item and drag it to the target position. Double-tap the screen. Swiping Spreading and pinching Swipe upwards, downwards, to the left, or to the right. Spread two fingers apart or pinch on the screen. • Do not allow the touchscreen to come into contact with other electrical devices.
Basics Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment. Button Function Recents Home • Tap to open the list of recent apps. • Tap to return to the Home screen. • Tap and hold to launch the Google Assistant app.
Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button.
Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. • Adding panels: Swipe to the left, and then tap . • Moving panels: Tap and hold a panel preview, and then drag it to a new location. • Deleting panels: Tap on the panel. • Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.
Basics Launching Finder Search for content on the device quickly. 1 On the Apps screen, tap Search. Alternatively, open the notification panel, swipe downwards, and then tap . 2 Enter a keyword. Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content. Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen.
Basics • Moving apps from a folder Tap and hold an app to drag it to a new location. • Deleting a folder Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen. Lock screen Pressing the Side key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on.
Basics Icon Meaning EDGE network connected UMTS network connected HSDPA network connected HSPA+ network connected / LTE network connected Wi-Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated / Mute mode / Vibration mode Flight mode activated Error occurred or caution required / Battery charging / Battery power level • The status bar may not appear at the top of the screen in some apps.
Basics Screen capture Capture a screenshot while using the device. Press and hold the Volume Down key and the Side key simultaneously. You can view the captured screenshots in Gallery. It is not possible to capture a screenshot while using some apps and features. Notification panel When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details.
Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. Quick setting buttons Adjust the brightness of the display. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap → Button order, tap and hold a button, and then drag it to another location.
Basics Controlling nearby devices Launch quickly and take control of nearby connected devices on the notification panel. 1 Open the notification panel and tap Devices. Nearby connected devices will appear. 2 Select a nearby device to control it. Entering text Keyboard layout A keyboard appears automatically when you enter text. Additional keyboard functions View more keyboard functions. Delete a preceding character. Enter uppercase. For all caps, tap it twice. Enter symbols. Break to the next line.
Basics Changing the keyboard On the navigation bar, tap to change the keyboard. To change the keyboard type, tap → Languages and types, select a language, and then select the keyboard type you want. • If the keyboard button ( ) does not appear on the navigation bar, launch the Settings app, tap General management → Language and input → On-screen keyboard, and then tap the Show Keyboard button switch to activate it. • On a 3 x 4 keyboard, a key has three or four characters.
Basics Copying and pasting 1 Tap and hold over text. 2 Drag or to select the desired text, or tap Select all to select all text. 3 Tap Copy or Cut. The selected text is copied to the clipboard. 4 Tap and hold where the text is to be inserted and tap Paste.
Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. Browse apps by category or tap to search for a keyword. • This app may not be available depending on the service provider or model. • To change the auto update settings, tap select an option. → → Auto update apps, and then Play Store Purchase and download apps. Launch the Play Store app.
Apps and features Enabling apps Launch the Settings app, tap Apps → → Disabled, select an app, and then tap Enable. Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device. To view your app permission settings, launch the Settings app and tap Apps. Select an app and tap Permissions. You can view the app’s permissions list and change its permissions.
Apps and features Making calls from call logs or contacts list Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features → Motions and gestures, and then tap the Swipe to call or send messages switch to activate it.
Apps and features Blocking phone numbers Block calls from specific numbers added to your block list. 1 Launch the Phone app and tap → Settings → Block numbers. 2 Tap Recents or Contacts, select contacts or phone numbers, and then tap Done. To manually enter a number, tap Add phone number, enter a phone number, and then tap . When blocked numbers try to contact you, you will not receive notifications. The calls will be logged in the call log.
Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 Launch the Contacts app and tap . 2 Select a storage location. 3 Enter contact information and tap Save. Importing contacts Add contacts by importing them from other storages to your device. 1 Launch the Contacts app and tap → Import. → Manage contacts → Import or export contacts 2 Follow the on-screen instructions to import contacts.
Apps and features Searching for contacts Launch the Contacts app. Tap at the top of the contacts list and enter search criteria. Tap the contact. Then take one of the following actions: • : Add to favourite contacts. • : Make a voice call. • / : Make a video call. • : Compose a message. • : Compose an email. Deleting contacts 1 Launch the Contacts app and tap → Delete. 2 Select contacts and tap Delete. To delete contacts one by one, tap a contact from the contacts list and tap → Delete.
Apps and features Messages Introduction Send and view messages by conversation. You may incur additional charges for sending or receiving messages when you are roaming. Sending messages 1 Launch the Messages app and tap . 2 Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger. The recording icon appears only while the message input field is empty. 3 Tap to send the message. Recipient Enter recipients. Enter a message.
Apps and features Deleting messages Tap and hold a message to delete, then tap Delete. Changing message settings Launch the Messages app, tap → Settings. You can block unwanted messages, change notification settings, and more. Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. 1 Launch the Internet app. 2 Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen.
Apps and features Using secret mode If you set a password for secret mode, you can prevent others from viewing your search history, browsing history, bookmarks, and saved pages. 1 Tap → Turn on Secret mode. 2 Tap the Lock Secret mode switch to activate it, tap Start, and then set a password for secret mode. In secret mode, the device will change the colour of the toolbars. To deactivate secret → Turn off Secret mode. mode, tap In secret mode, you cannot use some features, such as screen capture.
Apps and features Reading emails When Email is open, the device will automatically retrieve new emails. To manually retrieve emails, swipe downwards on the top of the emails list. Tap an email on the screen to read it. If email syncing is disabled, new emails cannot be retrieved. To enable email syncing, tap → → your account name, and then tap the Sync emails switch to activate it. Camera Introduction Take photos and record videos using various modes and settings.
Apps and features 3 Tap to take a photo. To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Camera settings Options for current shooting mode Zoom Shooting modes list Preview thumbnail Switch between the front and rear cameras. Take a photo. • The preview screen may vary depending on the shooting mode and which camera is being used.
Apps and features Using zoom features Select / or drag it to the left or right to zoom in or out. Alternatively, spread two fingers apart on the screen to zoom in, and pinch to zoom out. • : The wide-angle camera lets you take basic photos or record normal videos. • : The telephoto camera lets you take photos or record videos by enlarging the subject. Zoom features are available only when using the rear camera. Using the camera button • Tap and hold the camera button to record a video.
Apps and features Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily. On the shooting modes list, tap PHOTO and tap to take a photo. Taking selfies You can take self-portraits with the front camera. 1 On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. 2 Face the front camera lens. To take self-portraits with a wide-angle shot of the landscape or people, tap 3 Tap .
Apps and features Live focus mode The camera allows you to capture photos where the background is blurred and the subject stands out clearly. 1 On the shooting modes list, tap MORE → LIVE FOCUS. 2 Drag the background blur adjustment bar to adjust the blur level. 3 When Effect Ready. appears on the preview screen, tap to take a photo. Background blur adjustment bar • Use this feature in a place that has sufficient light.
Apps and features Available options • : Select an ISO value. This controls camera light sensitivity. Low values are for stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects. However, higher ISO settings can result in noise in photos. • : Select an appropriate white balance, so images have a true-to-life colour range. You can set the colour temperature. • : Change the exposure value. This determines how much light the camera’s sensor receives.
Apps and features Customising camera settings On the preview screen, tap shooting mode. . Some options may not be available depending on the Intelligent features • Smart selfie angle: Set the device to automatically switch to a wide-angle selfie when there are more than two people in the frame. Pictures • Hold Shutter button to: Select an action to perform when you tap and hold the camera button.
Apps and features • Settings to keep: Keep the last settings you used, such as the shooting mode, when you launch the camera. • Storage location: Select the memory location for storage. This feature will appear when you insert a memory card. • Shutter sound: Enable or disable the shutter sound. • Touch vibrations: Set the device to vibrate when you touch the screen, such as when you tap the camera button. • Reset settings: Reset the camera settings.
Apps and features Viewing images Launch the Gallery app and select an image. To view other files, swipe to the left or right on the screen. More options Modify the image. Share the image with others. Add the image to favourites. Delete the image. Cropping enlarged images 1 Launch the Gallery app and select an image. 2 Spread two fingers apart on the area you want to save and tap . The cropped area will be saved as a file.
Apps and features Viewing videos Launch the Gallery app select a video to play. To view other files, swipe to the left or right on the screen. More options Capture the current screen. Create an animated GIF. Switch to the pop-up video player. Change the screen ratio. Lock the playback screen. Rotate the screen. Skip to the next video. Tap and hold to fast-forward. Rewind or fast-forward by dragging the bar. Pause and resume playback. Skip to the previous video. Tap and hold to rewind.
Apps and features Stories When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories. Launch the Gallery app, tap Stories, and then select a story. To add or delete images or videos, select a story and tap Story album → → Add or Edit. Deleting images or videos Launch the Gallery app, tap and hold an image, a video, or a story to delete, and then tap Delete.
Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Split screen view Pop-up view Some apps may not support this feature. Split screen view 1 Tap the Recents button to open the list of recently used apps. 2 Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view. The selected app will launch in the split screen view.
Apps and features Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows. When you drag the bar between the app windows to the top or bottom edge of the screen, the window will be maximised. Pop-up view 1 Tap the Recents button to open the list of recently used apps. 2 Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view.
Apps and features Samsung Members Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users’ community or view the latest news and tips. Samsung Members can help you solve any problems you might encounter while using your device. Calendar Manage your schedule by entering upcoming events in your planner.
Apps and features Reminder Register to-do items as reminders and receive notifications according to the condition you set. • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To use location reminders, the GPS feature must be activated. Location reminders may not be available depending on the model. Starting Reminder Launch the Calendar app and tap → Reminder. The Reminder screen will appear and the Reminder app icon ( ) will be added to the Apps screen.
Apps and features Radio Launch the Radio app. Before you use this app, you must connect an earphone, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time. Scan and save available stations automatically. Record audio from the FM radio. Turn the FM radio on or off. Access additional options. Add the current radio station to the favourites list. Enter radio station frequency manually. Search for an available radio station.
Apps and features Voice Recorder Record or play voice recordings. 1 Launch the Voice Recorder app. 2 Tap to start recording. Speak into the microphone. • Tap to pause recording. • While making a voice recording, tap BOOKMARK to insert a bookmark. 3 Tap to finish recording. 4 Enter a file name and tap Save. My Files Access and manage various files stored in the device. Launch the My Files app. To check for unnecessary data and free up the device’s storage, tap Analyse storage.
Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. 1 Launch the Gallery app and select an image. 2 Tap and select a sharing method you want. You may incur additional charges when sharing files via the mobile network. Quick Share Sharing content with nearby devices Share content with nearby devices via Wi-Fi Direct or Bluetooth. 1 Launch the Gallery app and select an image.
Apps and features Shared album Create a shared album to share photos or videos with others, and download your files whenever you want. 1 Launch the Gallery app and select an image. 2 Tap → Shared album. 3 Select an album to share. If there is no album to share, tap Create shared album and follow the on-screen instructions to create an album. • When you play a high-resolution video from a shared album, the video connection may drop depending on the network speed.
Apps and features Samsung Global Goals The Global Goals, which were established by the United Nations General Assembly in 2015, consist of goals that aim to create a sustainable society. These goals have the power to end poverty, fight inequality, and stop climate change. With Samsung Global Goals, learn more about the global goals and join the movement for a better future. Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps.
Settings Introduction Customise device settings. Launch the Settings app. To search for settings by entering keywords, tap . Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. • Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Refer to Wi-Fi for more information.
Settings • Data usage: Keep track of your data usage amount and customise the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. You can activate the data saver feature to prevent some apps running in the background from sending or receiving data. Refer to Data saver for more information.
Settings Sharing Wi-Fi network passwords If you make a request to a person who is connected to a secured Wi-Fi network to share its password, you can connect to the network without entering the password. This feature is available between the devices which have contacts each other and the screen of the other device must be turned on. 1 On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. 2 Select a network from the Wi-Fi networks list. 3 Tap Request password.
Settings Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.
Settings 1 Launch the Gallery app and select an image. → Bluetooth and select a device to transfer the image to. If the device you want to pair with is not in the list, request that the device turns on its visibility option. 2 Tap 3 Accept the Bluetooth connection request on the other device. NFC and payment (NFC-enabled models) Your device allows you to read near field communication (NFC) tags that contain information about products.
Settings Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. 1 On the Settings screen, tap Connections and tap the NFC and payment switch to activate it. 2 Touch the NFC antenna area on the back of your device to the NFC card reader.
Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar. Data saver feature activated To select apps to use data without restriction, tap Allow app while Data saver on and select apps.
Settings 3 On the other device’s screen, search for and select your device from the Wi-Fi networks list. Alternatively, tap device. on the mobile hotspot screen and scan the QR code with the other If the mobile hotspot is not found, on your device, tap → Configure Mobile Hotspot and deselect Hide my device. More connection settings Customise settings to control other connection features. On the Settings screen, tap Connections → More connection settings.
Settings 3 Select the installed printer plug-in. The device will automatically search for printers that are connected to the same Wi-Fi network as your device. 4 Select a printer to add. To add printers manually, tap → Add printer. Printing content While viewing content, such as images or documents, access the options list, tap Print → → All printers..., and then select a printer. Printing methods may vary depending on the content type.
Settings Sound quality and effects Set the device’s sound quality and effects. On the Settings screen, tap Sounds and vibration → Sound quality and effects. • Dolby Atmos: Select a surround sound mode optimised for various types of audio, such as movies, music, and voice. With Dolby Atmos, you can experience moving audio sounds that flow all around you. Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset.
Settings • Do not disturb: Set the device to mute all sounds except for allowed exceptions. • Recently sent: View the apps that received recent notifications and change the notification settings. To customise notification settings for more apps, tap See all → → All and select an app from the apps list. Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • Light / Dark: Activate or deactivate dark mode.
Settings • Touch sensitivity: Increase the touch sensitivity of the screen for use with screen protectors. • Screensaver: Set the device to launch a screensaver when the device is charging. Some features may not be available depending on the model. Wallpaper Change the wallpaper settings for the Home screen and the locked screen. On the Settings screen, tap Wallpaper. Themes Apply various themes to the device to change the visual elements of the Home screen, locked screen, and icons.
Settings • Roaming clock: Change the clock to show both the local and home time zones on the locked screen when roaming. • FaceWidgets: Change the settings of the items displayed on the locked screen. • Contact information: Set the device to show contact information, such as your email address, on the locked screen. • Notifications: Set how to show notifications on the locked screen. • Shortcuts: Select apps to display shortcuts to them on the locked screen.
Settings • Google Play Protect: Set the device to check for harmful apps and behaviour and warn about potential harm and remove them. • Security update: View the version of your device’s software and check for updates. • Google Play system update: View the Google Play system version and check for updates. • Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device.
Settings Precautions for using face recognition Before using the face recognition to unlock your device, keep the following precautions in mind. • Your device could be unlocked by someone or something that looks like your image. • Face recognition is less secure than Pattern, PIN, or Password.
Settings 4 On the locked screen, look at the screen. When your face is recognised, you can unlock the screen without using any additional screen lock method. If your face is not recognised, use the preset screen lock method. Deleting the registered face data You can delete face data that you have registered. 1 On the Settings screen, tap Biometrics and security → Face recognition. 2 Unlock the screen using the preset screen lock method. 3 Tap Remove face data → Remove.
Settings Location Change settings for location information permissions. On the Settings screen, tap Location. • App permissions: View the list of apps that have permission to access the device’s location and edit the permission settings. • Improve accuracy: Set the device to use the Wi-Fi or Bluetooth feature to increase the accuracy of your location information, even when the features are deactivated. • Recent location requests: View which apps request your current location information.
Settings Samsung Cloud Sync your device’s data with Samsung Cloud and view the data you have synced in each app. You can also back up your device’s data to Samsung Cloud and restore it later. Syncing data You can sync data saved in your device with Samsung Cloud and access it from other devices. 1 On the Settings screen, tap Accounts and backup → Samsung Cloud. 2 Tap → Settings → Sync and auto backup settings → Sync. 3 Tap the switches next to the items you want to sync with.
Settings Google Configure settings for some features provided by Google. On the Settings screen, tap Google. Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. • Side key: Select an app or feature to launch using the Side key. Refer to Setting the Side key for more information. • Smart pop-up view: Select apps to view their notifications via pop-up windows.
Settings Motions and gestures Activate the motion feature and configure settings. On the Settings screen, tap Advanced features → Motions and gestures. • Double tap to wake: Set the device to turn on the screen by double-tapping anywhere on the screen while the screen is turned off. • Easy mute: Set the device to mute certain sounds by using motions or gestures.
Settings Digital Wellbeing and parental controls View the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use. On the Settings screen, tap Digital Wellbeing and parental controls. • Screen time: Set goals for how much you use your device a day. • Unlocks: Set goals for how many times you unlock your device a day.
Settings Using the auto optimisation feature You can set the device to perform auto optimisation when your device is not in use. Tap → Advanced → Auto optimisation and tap the switch to activate it. If you want to set the time to perform auto optimisation, tap Time. Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Device care → Battery.
Settings Memory On the Settings screen, tap Device care → Memory. To speed up your device by stopping apps running in the background, tick apps from the apps list, and tap Clean now. Security Check the device’s security status. This feature scans your device for malware. On the Settings screen, tap Device care → Security → Scan phone. Ultra data saving Monitor and reduce your mobile data usage by preventing background apps from using the mobile data connection.
Settings General management Customise your device’s system settings or reset the device. On the Settings screen, tap General management. • Language and input: Select device languages and change settings, such as keyboards and voice input types. Some options may not be available depending on the selected language. Refer to Adding device languages for more information. • Date and time: Access and alter the settings to control how the device displays the time and date.
Settings Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • Screen reader: Activate Voice Assistant, which provides voice feedback. To view help information to learn how to use this feature, tap Tutorial. • Visibility enhancements: Customise the settings to improve accessibility for visually impaired users. • Hearing enhancements: Customise the settings to improve accessibility for users with hearing impairment.
Settings About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap Edit. • Status: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number. • Legal information: View legal information related to the device, such as safety information and the open source licence. • Software information: View the device’s software information, such as its operating system version and firmware version.
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. You can also use Samsung Members to solve any problems you might encounter while using your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the device lock feature is enabled, you must enter the password you set for the device.
Appendix The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction. • The touchscreen may malfunction in humid conditions or when exposed to water. • Restart your device to clear any temporary software bugs.
Appendix Others cannot hear you speaking on a call • Ensure that you are not covering the built-in microphone. • Ensure that the microphone is close to your mouth. • If using an earphone, ensure that it is properly connected. Sound echoes during a call Adjust the volume by pressing the Volume key or move to another area. A cellular network or the Internet is often disconnected or audio quality is poor • Ensure that you are not blocking the device’s internal antenna.
Appendix Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following: • Charge the battery. • Free some memory by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre.
Appendix Bluetooth is not working well If another Bluetooth device is not located or there are connection problems or performance malfunctions, try the following: • Ensure that the device you wish to connect with is ready to be scanned or connected to. • Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). • On your device, launch the Settings app, tap Connections, and then tap the Bluetooth switch to re-activate it.
Appendix Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device. A small gap appears around the outside of the device case • This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur. • Over time, friction between parts may cause this gap to expand slightly.
Copyright Copyright © 2020 Samsung Electronics Co., Ltd. This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co., Ltd.
