Apps and features Split screen view 1 2 Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view. The selected app will launch in the upper window. 3 On the lower window, swipe left or right to select another app to launch. To launch apps not on the list of recently used apps, tap the Home button or Back button and select an app.
Apps and features Pop-up view 1 2 Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. Minimize the window. Maximize the window. Close the app. Adjust the transparency level. Moving pop-up windows To move a pop-up window, tap the window’s toolbar and drag it to a new location.
Apps and features Samsung Members Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device. To submit your feedback or post your comments, you must sign in to your Samsung account.
Apps and features Calendar Manage your schedule by entering upcoming events or reminders in your planner. Creating events 1 Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap 2 . Enter event details. Enter a title. Change the event's color. Set the duration. Enter the location. Select a calendar to save the event to. Set an alarm. Add a note. Add more details. 3 Tap Save to save the event.
Apps and features Creating reminders You can create tasks as reminders and receive notifications at the preset time or location for each reminder. Launch the Calendar app and tap → Reminder. The Reminder app will launch. Refer to Reminder for more information. Syncing events with your accounts 1 Launch the Settings app, tap Accounts and backup → Accounts, and then select the account to sync with. 2 Tap Sync account and tap the Calendar switch to activate it.
Apps and features Select the radio station you want from the stations list. Scan and save available stations automatically. Enter radio station frequency manually. Access additional options. Record audio from the FM radio. Add the current radio station to the favorites list. Turn the FM radio on or off. Search for an available radio station. Fine-tune the frequency. View the list of favorite stations. View the list of available stations.
Apps and features Voice Recorder Use this app to record or play voice memos. 1 2 Launch the Voice Recorder app. Tap • Tap to start recording. Speak into the microphone. to pause recording. • While making a voice recording, tap BOOKMARK to insert a bookmark. Start recording. 3 4 Tap to finish recording. Enter a file name and tap Save.
Apps and features My Files Access and manage various files stored in the device. Launch the My Files app. View files that are stored in each storage. To check for unnecessary data and free up the device’s storage, tap Analyze storage. To search for files or folders, tap . Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. Alarm Launch the Clock app and tap Alarm.
Apps and features World Clock Launch the Clock app and tap World Clock. Creating clocks Tap , enter a city name or select a city from the map, and then tap Add. To use the time zone converter, tap → Time zone converter. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap Delete. Stopwatch 1 2 Launch the Clock app and tap Stopwatch. Tap Start to time an event. To record lap times while timing an event, tap Lap. 3 Tap Stop to stop timing. • To restart the timing, tap Resume.
Apps and features Calculator Perform simple or complex calculations. Launch the Calculator app. • : View the calculation history. To clear the history, tap Clear history. To close the calculation history panel, tap . • : Use the unit conversion tool. You can convert various values, such as area, length, or temperature, into other units. • : Display the scientific calculator. Reminder Create reminders to schedule to-do items or to view content later.
Apps and features 3 4 Tap Place → Pick a place and set the location to home. 5 Tap Save to save the reminder. Tap When I arrive at → Done. When you arrive at home, the ‘Water the flowers’ notification will appear. Checking reminder notifications At the preset time or location, a notification pop-up window will appear. Tap Complete or Snooze. Viewing the reminders list Launch the Reminder app to view your reminders list. To view reminder details, select a reminder.
Apps and features Editing reminder details Add or edit reminder details, such as frequency, date and time, or location. 1 2 On the reminders list, select a reminder to edit and tap Edit. Edit the conditions and tap Save. Add a checklist. Add an image. Reminder information Change the reminder's color. Reminder conditions Completing reminders Mark reminders that you do not need to be reminded of as complete. On the reminders list, select a reminder and tap Complete.
Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. 1 2 Launch the Gallery app and select an image. Tap and select a sharing method, such as message and email. When you have a communication or sharing history, the people you contacted will appear on the sharing options panel.
Apps and features Samsung Global Goals The Global Goals, which were established by the United Nations General Assembly in 2015, consist of goals that aim to create a sustainable society. These goals have the power to end poverty, fight inequality, and stop climate change. With Samsung Global Goals, learn more about the global goals and join the movement for a better future. Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps.
Apps and features Play Movies & TV Purchase or rent videos, such as movies and TV programs, from Play Store. Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Duo Make a simple video call.
Settings Introduction Customize device settings. You can make your device more personalized by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap . Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. • Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Refer to Wi-Fi for more information.
Settings • SIM card manager (dual SIM models): Activate your SIM or USIM cards and customize the SIM card settings. Refer to SIM card manager (dual SIM models) for more information. • Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile Hotspot and Tethering for more information.
Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. 1 2 On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature. 3 Select a device to connect to. The devices will be connected when the other device accepts the Wi-Fi Direct connection request.
Settings Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.
Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 2 Launch the Gallery app and select an image. Tap → Bluetooth and select a device to transfer the image to. If the device you want to pair with is not in the list, request that the device turns on its visibility option.
Settings Mobile data only apps Select apps to always use the mobile data even when your device is connected to a Wi-Fi network. For example, you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected. Even if you do not deactivate the Wi-Fi feature, the apps will launch using the mobile data.
Settings Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Connections → Mobile Hotspot and Tethering. You may incur additional charges when using this feature. • Mobile Hotspot: Use the mobile hotspot to share the device’s mobile data connection with computers or other devices.
Settings 3 On the other device’s screen, search for and select your device from the Wi-Fi networks list. To connect without entering the password, tap device. and scan the QR code with the other If the mobile hotspot is not found, on your device, tap → Configure Mobile Hotspot and deselect Hide my device. 4 On the connected device, use the device’s mobile data connection to access the Internet. More connection settings Customize settings to control other connection features.
Settings 2 3 4 Search for a printer plug-in in Play Store. Select a printer plug-in and install it. Select the installed printer plug-in. The device will automatically search for printers that are connected to the same Wi-Fi network as your device. 5 Select a printer to add. To add printers manually, tap → Add printer. Printing content While viewing content, such as images or documents, access the options list, tap Print → → All printers..., and then select a printer.
Settings • Vibration pattern: Select a vibration pattern. • System sound: Set the device to sound for actions, such as controlling the touchscreen. • Sound quality and effects: Set the device’s sound quality and effects. Refer to Dolby Atmos (surround sound) for more information. Dolby Atmos (surround sound) Select a surround sound mode optimized for various types of audio, such as movies, music, and voice. With Dolby Atmos, you can experience moving audio sounds that flow all around you.
Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • Brightness: Adjust the brightness of the display. • Adaptive brightness: Set the device to save power by adjusting the brightness of the display automatically. • Dark mode: Reduce eye strain by applying the dark theme when using the device at night or in a dark place. Refer to Dark mode for more information. • Font size and style: Change the font size and style.
Settings Dark mode Reduce eye strain by applying the dark theme when using the device at night or in a dark place. • The dark theme may not be applied in some apps. • You can quickly activate or deactivate dark mode on the notification panel. Open (Dark mode). the notification panel, swipe downwards, and then tap 1 On the Settings screen, tap Display → Dark mode and tap the Turn on now switch to activate it.
Settings Wallpapers Change the wallpaper settings for the Home screen and the locked screen. On the Settings screen, tap Wallpapers. Themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device. On the Settings screen, tap Themes. • Themes: Change the device’s theme. • Wallpapers: Change the wallpaper settings for the Home screen and the locked screen. • Icons: Change the icon style. Lock screen Options Change the settings for the locked screen.
Settings • FaceWidgets: Change the settings of the items displayed on the locked screen. • Contact information: Set the device to show contact information, such as your email address, on the locked screen. • Notifications: Set how to show notifications on the locked screen. • Shortcuts: Select apps to display shortcuts to them on the locked screen. • Dynamic Lock screen: Select an image pack from various categories and use it as a lock screen wallpaper.
Settings Biometrics and security Options Change the settings for securing the device. On the Settings screen, tap Biometrics and security. • Face recognition: Set the device to unlock the screen by recognizing your face. Refer to Face recognition for more information. • Biometrics preferences: Change the settings for biometric data. • Google Play Protect: Set the device to check for harmful apps and behavior and warn about potential harm and remove them.
Settings Precautions for using face recognition Before using the face recognition to unlock your device, keep the following precautions in mind. • Your device could be unlocked by someone or something that looks like your image. • Face recognition is less secure than Pattern, PIN, or Password.
Settings 6 Position your face inside the frame on the screen. The camera will scan your face. If unlocking the screen with your face is not working properly, tap Remove face data to remove your registered face and register your face again. Deleting the registered face data You can delete face data that you have registered. 1 2 3 On the Settings screen, tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. Tap Remove face data → Remove.
Settings Privacy Change the settings for privacy. On the Settings screen, tap Privacy. • Permission manager: View the list of features and apps that have permission to use them. You can also edit the permission settings. • Send diagnostic data: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • Receive marketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters.
Settings Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch. On the Settings screen, tap Accounts and backup. • Accounts: Add your Samsung and Google accounts, or other accounts, to sync with. • Backup and restore: Keep your personal information, app data, and settings safe on your device.
Settings Samsung Cloud Sync the data saved in your device with Samsung Cloud and view the data you have saved on Samsung Cloud. You can also back up your device’s data to Samsung Cloud and restore it later. To use Samsung Cloud, you must sign in to your Samsung account. Syncing data You can sync data saved in your device with Samsung Cloud and access it from other devices. 1 2 3 On the Settings screen, tap Accounts and backup → Samsung Cloud. Tap → Settings → Sync and auto backup settings → Sync.
Settings Backing up data You can back up your device’s data to Samsung Cloud. 1 On the Settings screen, tap Accounts and backup → Samsung Cloud → Back up this phone. 2 3 Tick items you want to back up and tap Back up. Tap Done. • Some data will not be backed up. To check which data will be backed up, on the Settings screen, tap Accounts and backup → Samsung Cloud → Back up this phone.
Settings Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. • Smart pop-up view: Select apps to view their notifications via pop-up windows. When using this feature, you can quickly view the contents via pop-up windows by tapping the icon on the screen.
Settings Motions and gestures Activate the motion feature and configure settings. On the Settings screen, tap Advanced features → Motions and gestures. • Double tap to wake: Set the device to turn on the screen by double-tapping anywhere on the screen while the screen is turned off. • Easy mute: Set the device to mute incoming calls or alarms by facing the device’s screen downwards.
Settings Uninstalling a second app 1 2 On the Settings screen, tap Advanced features → Dual Messenger. Tap the switch of the app you want to uninstall and tap Disable or Uninstall. All data related to the second app will be deleted. If you uninstall the first app, the second app will also be deleted. Digital wellbeing & parental controls Options View the history of your device usage and use features to prevent your device from interfering with your life.
Settings Digital wellbeing View the daily usage history of your device. You can also limit usage time or change the notification settings for each app. On the Settings screen, tap Digital wellbeing & parental controls → See your data. The time the screen was on Number of unlocks Number of notifications App timers Focus mode Setting timers for apps You can limit the daily usage time for each app by setting a timer. When you reach the limit, the app will be deactivated and you cannot use it.
Settings Activating wind down mode You can activate wind down mode to reduce eye strain before sleeping and prevent your sleep from being disturbed. 1 On the Settings screen, tap Digital wellbeing & parental controls → Wind down → Turn on now. 2 To set the schedule to activate wind down mode, tap Turn on as scheduled, tap the switch to activate it, and then set the days and time.
Settings Optimizing your device On the Settings screen, tap Device care → Go. The quick optimization feature improves device performance through the following actions. • Clearing some memory. • Deleting unnecessary files and closing apps running in the background. • Managing abnormal battery usage. • Scanning for crashed apps and malware. Using the auto optimization feature You can set the device to perform auto optimization when your device is not in use.
Settings Adaptive power saving You can set the device to activate power saving mode automatically based on your usage patterns and the remaining battery power. Tap Power mode and tap the Adaptive power saving switch to activate it. Your device will activate power saving mode based on the situation to extend the battery’s usage time. Managing battery usage for each app You can save battery power by preventing apps that are running in the background from using battery power when they are not being used.
Settings Apps Manage the device’s apps and change their settings. You can view the apps’ usage information, change their notification or permission settings, or uninstall or disable unnecessary apps. On the Settings screen, tap Apps. General management Customize your device’s system settings or reset the device. On the Settings screen, tap General management. • Language and input: Select device languages and change settings, such as keyboards and voice input types.
Settings 2 3 Select a language to add. To set the selected language as the default language, tap Set as default. To keep the current language setting, tap Keep current. The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list. To change the default language from your languages list, select a language. Then, tap Apply.
Settings Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. If emergency software updates are released for your device’s security and to block new types of security threats, they will be installed automatically without your agreement. • Download and install: Check for and install updates manually.
Settings About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap Edit. • Status: View various device information, such as the SIM card status, IMEI information, Wi-Fi MAC address, and serial number. • Legal information: View legal information related to the device, such as safety information and the open source license. • Software information: View the device’s software information, such as its operating system version and firmware version.
Appendix Troubleshooting Before contacting a Samsung Service Center, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the device lock feature is enabled, you must enter the password you set for the device.
Appendix The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction. • The touchscreen may malfunction in humid conditions or when exposed to water. • Restart your device to clear any temporary software bugs.
Appendix Others cannot hear you speaking on a call • Ensure that you are not covering the built-in microphone. • Ensure that the microphone is close to your mouth. • If using an earphone, ensure that it is properly connected. Sound echoes during a call Adjust the volume by pressing the Volume key or move to another area. A cellular network or the Internet is often disconnected or audio quality is poor • Ensure that you are not blocking the device’s internal antenna.
Appendix Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following: • Charge the battery. • Free some memory by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Center.
Appendix Bluetooth is not working well If another Bluetooth device is not located or there are connection problems or performance malfunctions, try the following: • Ensure that the device you wish to connect with is ready to be scanned or connected to. • Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). • On your device, launch the Settings app, tap Connections, and then tap the Bluetooth switch to re-activate it.
Appendix A small gap appears around the outside of the device case • This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur. • Over time, friction between parts may cause this gap to expand slightly. There is not enough space in the device’s storage Delete unnecessary data, such as cache, using the device care feature or manually delete unused apps or files to free up storage space.
Copyright Copyright © 2019 Samsung Electronics This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. • Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.