SCM-140U User Guide CLASS B Digital device or Peripheral This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
iii Stop using PC and get rid of all the cables, such as power cable, coaxial cable, Ethernet cable and USB cable, connected to InfoRanger and PC during a thunderstorm. An electrical interaction can cause death, severe injury, or damage to the equipment.
iv Limited Warranty 1. What Is Covered And For How Long ? SAMSUNG TELECOMMUNICATIONS AMERICA, INC.(“SAMSUNG”)warrants to the original purchaser that SAMSUNG’s Cable Modems are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase and continuing for the following specified period of time after that date : InfoRangerTM Cable Modem 2 years 2.
v IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT AND STATES PURCHASER’S EXCLUSIVE REMEDY.
vi Intellectual Property All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its suppliers relating to the InfoRanger™, including but not limited to, accessories, parts or software relating thereto (the Cable Modem System), is proprietary to federal laws and state laws, and international treaty provisions.
vii About This Guide This manual is for users of the SAMSUNG InfoRangerTM cable modem. This manual includes an introduction of the InfoRanger and shows how to install, connect to a network, and use the InfoRanger. It also explains various problems that the user may encounter while using the InfoRanger and how to troubleshoot these problems. Users who are accustomed to cable modem products as well as first time users should read this manual carefully before installing and using the InfoRanger.
viii Document Organization This InfoRanger User Guide includes the following contents in each chapter. Chapter 1 Introduction to the InfoRanger explains the features of the cable modem, the reasons for its wide use, the features and advantages of the InfoRanger. Chapter 2 Prior to Installation explains the items that the user should prepare prior to installing the InfoRanger. It also explains the environment configuration of a PC for use with the InfoRanger.
ix Table of Contents Chapter 1 Introduction to the InfoRanger ................. 1-1~1-4 Features of the InfoRanger ........................................................................ 1-2 Examples of Network Connection .............................................................. 1-3 Chapter 2 Prior to Installation ................................ 2-1~2-10 Subscribing to Cable Internet Service ........................................................ 2-1 Environment Preparation for Installation ..
x Appendix D Cable Specifications .............................. D-1~D-4 RJ-45 Ethernet Cable ................................................................................. D-1 Twisted pair category-3,4,5 straight-through cable ....................................... D-1 Twisted pair category-3,4,5 crossover cable .................................................. D-2 USB Cable .................................................................................................
xi List of Figures Figure 1-1 Network connection if you subscribe to both cable TV and the cable Internet service ............................................................. 1-3 Figure 1-2 Network connection if you only subscribe to a cable Internet service .................................................................................... 1-4 Figure 2-1 Included items in the InfoRanger package .........................................
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1-1 Chapter 1 Introduction to the InfoRanger The SAMSUNG InfoRanger is an external cable modem, which enables highspeed data communication using a cable TV network. With the SAMSUNG InfoRanger, you can receive data at 40Mbps, and send data at 10Mbps. Compared with conventional telephone lines, this remarkable speed is 100 times faster than 56Kbps modem. SAMSUNG InfoRanger is specially designed for the users who want to transmit data at high speed with lower cost.
1-2 Chapter 1 Introduction to the InfoRanger Features of InfoRanger High speed The InfoRanger enables you to connect to the Internet, transmit e-mails, and download data up to 100 times faster than a 56Kbps modem. Two-way data communication The InfoRanger provides two-way data communication. With the InfoRanger, you can download data up to 40Mbps, and simultaneously upload data up to 10Mbps.
1-3 Examples of Network Connection If you subscribe to both Cable TV and the Cable Internet Services Cable TV service provider PC Power adapter Cable outlet Cable splitter Ethernet cable InfoRanger Coaxial cable Television Figure 1-1 Network connection if you subscribe to both cable TV and the cable Internet service
1-4 Chapter 1 Introduction to the InfoRanger If you only subscribe to a Cable Internet Service Cable TV service provider Power adapter PC Cable outlet Ethernet cable Coaxial cable InfoRanger Figure 1-2 Network connection if you only subscribe to a cable Internet service The above example is showing the case of connecting the PC to Ethernet port of InfoRanger. The case of connecting the PC to USB port of InfoRanger is identical.
2-1 Chapter 2 Prior to Installing This chapter explains what you should do before installing the InfoRanger. Subscribing to Cable Internet Service The cable modem receives data through a cable TV network. Therefore, it is necessary to have a cable Internet service to use your cable modem. If you are already subscribing to cable TV, please make sure that you are also subscribing to cable Internet service.
2-2 Chapter 2 Prior to Installing Environment Preparation for Installation The InfoRanger should be kept at moderate temperature, humidity, and stable electric power.
2-3 Avoid the direct sunlight Direct sunlight can increase temperature of the InfoRanger and this can cause damage to operational parts and lead to operation failure. Therefore, Samsung recommends keeping the InfoRanger away from direct sunlight.
2-4 Chapter 2 Prior to Installing Preparing the Necessary Items The following items should be prepared in order to use the InfoRanger. Included Items y InfoRanger (SCM-140U) y A power adapter y A stand holder y A RJ-45 Ethernet cable (6Ft.) y A USB cable (6Ft.
2-5 Not Included Items The following items are not included in the InfoRanger package. These need to be prepared separately. y An IBM compatible PC which TCP/IP is installed on and runs Windows 95 (or later) or a Macintosh which TCP/IP is installed on and runs System 7.5 (or later).
2-6 Chapter 2 Prior to Installing Configuring TCP/IP Protocol Once you have set-up the IBM compatible PC running on Windows 95 (or later) or the Macintosh running on System 7.5(or later), you need to install TCP/IP protocol and network interface card, only when using Ethernet port of InfoRanger. You do not need to install TCP/IP protocol when using USB port, because TCP/IP protocol is installed automatically while USB driver is installed. Skip this section and go to the next chapter when using USB port.
2-7 Installing TCP/IP Protocol on IBM Compatible PC This installation is an example of an IBM compatible PC running on Windows 98 SE (Second Edition)/2000. Installation of TCP/IP protocol may vary depending on the different operating system and/or a network interface card used and/or Cable Service Provider, but the overall process is generally similar. Contact the Cable Service Provider to install TCP/IP protocol accuately. For Windows 98 SE 1.
2-8 Chapter 2 Prior to Installing For Windows 2000 1. Click the [Start] button on the desktop, and click Settings Î Control Panel. 2. In window, double click Network and Dial-Up Connections icon. 3. When window appears, select Local Area Connection icon and press the right button of the mouse. 4. When window appears, Click [Install] button. 5.
2-9 Installing TCP/IP Protocol on Macintosh PC This installation is an example of a Macintosh running on System 8.5. Installation method of TCP/IP protocol may vary depending on the different operating system and/or a network interface card used and/or the Cable Service Provider, but the overall process is generally similar. Contact the Cable Service Provider to install TCP/IP protocol accuately. 1. Click the Apple icon and select the TCP/IP icon in the Control Panels. 2.
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3-1 Chapter 3 Installing the InfoRanger This chapter explains how to install the InfoRanger and how to connect the cables to the InfoRanger. The following describes the process. 1. Connect the coaxial cable. 2. Connect to PC (Single PC / Multi PCs). 3. Connect the power adapter. Do not conne connect the InfoRanger’ InfoRanger’s power adapter before connecting any cables to it. It can cause serious damage to the equipment.
3-2 Chapter 3 Installing the InfoRanger Connecting the Coaxial Cable Connect one end of the coaxial cable to the Cable connector of the InfoRanger and connect the other end of the coaxial cable to the cable outlet or cable splitter. Slide the pin in the center of the coaxial cable into the hole in the Cable connector carefully without bending, and turn the connector clockwise until the cable is firmly attached.
3-3 Connecting PCs You can connect the InfoRanger to a single PC or to group of PCs through a hub or a switch. You must use RJ-45 Ethernet cable (straight-through cable) or USB cable which are provided with the InfoRanger to connect the InfoRanger to PC. To connect additional PCs to the InfoRanger, you must prepare the additional Straight-through Ethernet cables, a hub, and a Crossover Ethernet cable. You can use both Ethernet port and USB port at a time without any kind of specific operation.
3-4 Chapter 3 Installing the InfoRanger Single PC Connection (1) Using Ethernet port First, turn off the PC, which you connect to the InfoRanger. Connect the Ethernet port of the InfoRanger to the port of the network interface card on the PC using the RJ-45 network cable (provided with the InfoRanger).
3-5 (2) Using USB port Use IBM compatible PC running Windows 98 SE (Second Edition)or later version such as Windows Me (Millenium Edition) and Windows 2000 in case of using USB port. The specifications of USB cable are described at Appendix D in detail. To use USB port, there should be a USB port in the PC supposed to be connected to InfoRanger. Make sure if there is a USB port in the PC most of all.
3-6 Chapter 3 Installing the InfoRanger Install the driver for USB port The final step for using USB port is to install the driver for USB port using USB driver diskette provided with InfoRanger. Do the following steps to install USB driver. You can download a manual describing more in detail how to install USB driver for InfoRanger SCM-140U in www.samsungnetwork.com. ▲ For Windows 98 SE 1. When you connect the InfoRanger and PC, the window appears.
3-7 ▲ For Windows 2000: 1. When you connect the InfoRanger and PC, the window appears. Click [Next] to go on to the next step. 2. Select Search for a suitable driver for my Device (Recommended)) in the following window, and click [Next] to go on to the next step. 3. Select Floppy Disk Drive as a location of a new driver and insert the USB driver diskette provided with InfoRanger into floppy disk drive. Click [Next]. 4.
3-8 Chapter 3 Installing the InfoRanger Uninstall the driver for USB port If necessary, do the following steps to uninstall USB driver. You can download a manual describing more in detail how to uninstall USB driver for InfoRanger SCM-140U in www.samsungnetwork.com. ▲ For Windows 98 SE 1. Click the [Start] button on the desktop, and click Settings Î Control Panel. 2. In window, double click Network icon. You can check the Samsung Cable Modem USB Driver item in the configuration list. 3.
3-9 4. In the next window, select Uninstall a device in order to load the item list to uninstall. If Samsung Cable Modem USB Driver does not exist in the list, check the Show hidden device under the list box to bring up all the devices. Select Samsung Cable Modem USB Driver and click [Next] to go on to the next step. 5. In the next window, select Yes, I want to uninstall device and click [Next]. The USB Driver is uninstalled. 6. Click [Finish] to finish the . 7.
3-10 Chapter 3 Installing the InfoRanger Multiple PCs Connection The amount of PCs is dependent on the Cable Service Provider. Contact your Cable Service Provider for further information.
3-11 3. Connect one end of twisted pair category-3,4,5 straight-through cable to the port of network interface card installed on PC. Then, connect the other end of cable to the port of hub.
3-12 Chapter 3 Installing the InfoRanger Connecting the Power Adapter Be sure to connect the power adapter to the InfoRanger only after connecting other cables. Do not conne connect the InfoRanger’ InfoRanger’s power adapter before connecting any cables to it. It can cause serious damage to the equipment. Connect one end of the power adapter to DC 12V jack of the InfoRanger and the other end to a wall outlet as follows.
3-13 Inspecting Cable Connection The following diagram shows the correct cable connections. Single PC Connection Cable TV service provider PC Power adapter InfoRanger Ethernet cable (straight-through) Coaxial cable Cable outlet Figure 3–9 Cable connection in case of a singal PC connection The above diagram is showing the case of connecting the PC to Ethernet port of InfoRanger. The case of connecting the PC to USB port of InfoRanger is identical.
3-14 Chapter 3 Installing the InfoRanger Multiple PCs Connection Cable TV service provider Power adapter Cable outlet Coaxial cable InfoRanger Ethernet hub crossover cable straight-through cable straight-through cable straight-through cable PC PC PC Figure 3-10 Cable connection in case of multiple PCs connection
4-1 Chapter 4 Using the InfoRanger This chapter explains features of the LEDs and the connectors of the InfoRanger. Front View There are 4 LED indicators lights on the front side of the InfoRanger.
4-2 Chapter 4 Using the InfoRanger The simple meaning of each LED is as follows: LED Green Indicates that the power is provided to InfoRanger normally RCV Indicates InfoRanger is locked, initialization process, Receiving Data SND Indicates InfoRanger is locked, initialization process, Sending Data PC Indicates Ethernet link status is fine LED (POWER LED) ☞ When the power is provided to the InfoRanger’s, the green light turns on in LED.
4-3 SND LED (SEND LED) ☞ The green SND LED blinks during initialization (channel ranging) for transmitting data (upstream). When ranging is complete, the green SND LED turns green and remains continuously lit. The SND LED is turned off when the modem stops working. The green SND LED blinking fastly when the modem is sending data.
4-4 Chapter 4 Using the InfoRanger Rear View Cable Connector USB Port Ethernet Port DC Input Terminal Figure 4-2 Rear View of the InfoRanger DC Input Terminal ☞ This is an input terminal, which provides DC 12V to the InfoRanger through the power adapter. Reset Switch ☞ This is used to initialize the modem. Ethernet Port ☞ The InfoRanger supports up to 40Mbps to download data and also up to 10Mbps to upload data with this Ethernet port.
4-5 USB Port ☞ This is a USB port with supports up to 12Mbps. This port is connected to the USB port of PC. Cable Connector ☞ This is used to connect the coaxial cable to the cable outlet or the cable splitter.
A-1 Appendix A Troubleshooting Appendix A explains the most common and frequent problems that may occur while you are using the InfoRanger and suggests how to solve these problems. If you can not solve the problem with the method described in this Appendix, please refer to the Technical Support page at the end of this manual or contact the retailer where the InfoRanger was purchased. Problem Cannot connect to the Internet service. Solution - Check to see if the cables are connected correctly.
A-2 Appendix A Troubleshooting Problem All LEDs on the side panel of the InfoRanger are not turned on. Solution - Check to see if the power adapter is connected to the wall outlet and DC input terminal of the InfoRanger. - Check the wall outlet where the power adapter is connected. - Check to see if the coaxial cable and Ethernet cable are not connected to the Cable connector and Ethernet port properly.
B-1 Appendix B Product Specifications Item Interface Temperature Frequency Modulation Data rate Channel spacing / bandwidth FEC Specification Ethernet 10/100Mbps, RJ-45 1 port (6 ft.) USB 12Mbps, USB 1 port (6 ft.
B-2 Appendix B Product Specifications Item Specification 64QAM : >23.5dB @ BER < 10-8 256QAM : >30dB @ BER < 10-8 Carrier to noise ratio DES decryption / encryption Security Physical dimension Power supply Size 1.52 (W) x 7.12 (D) x 6.12 (H) (″)) Weight 2.42lb (InfoRanger + Adapter) AC AC 120V, 60Hz DC +7.5V, 1.
C-1 Appendix C Glossary 10BASE-T A 10BASE-T is a version of Ethernet using category 3,4,5 cable interface. Cable modem A cable modem is a device connected to your computer that enables you to receive and request information from the Internet over your local cable TV line. Cable modems are designed to enable peak connection speeds over 100 times faster than traditional dial-up connections.
C-2 Appendix C Glossary Downloading Downloading is the transfer of data from a server to your computer's hard disk. You can use your browser or an FTP program to download files to your computer. When you're retrieving your email, you're downloading your email to your computer. E-mail (Electronic mail) An e-mail is a message, usually text, transmitted over the Internet and sent from one person to another (although you can also send an e-mail to a large number of e-mail addresses (mailing list)).
C-3 IP address An IP address is defined as IP protocol and a 32-bit address, assigned to the host using TCP/IP. All resources of Internet have their own number, IP address that is marked as decimal system. The address consists of a network part, optional subnet part and host part. LAN (Local Area Network) A LAN is a network used for relatively small area (single-story or small building) as an Ethernet and token-ring network.
C-4 Appendix C Glossary Protocol A protocol is, in networking, a specification of the data structures and algorithm necessary to accomplish a particular network function. RJ-45 A RJ-45 is a connector used with Ethernet and Token Ring devices that looks like a telephone jack but has eight wires instead of four or six. TCP/IP (Transmission Control Protocol / Internet Protocol) TCP/IP is one of the network protocols used mainly on LAN. When data is transmitted via network, data is divided into packets.
D-1 Appendix D Cable Specifications RJ-45 Ethernet Cable Twisted pair category-3,4,5 straight-through cable The following RJ-45 Twisted pair category-3,4,5 straight-through cable is used to connect the Ethernet port of the InfoRanger and the network interface card installed on PC.
Appendix D Cable Specifications D-2 Twisted pair category-3,4,5 crossover cable The following RJ-45 Twisted pair category-3,4,5 crossover cable is used to connect the Ethernet port and the network devices such as a hub or a switch.
D-3 USB Cable The following USB cable is used to connect the USB port of the InfoRanger and the USB port of the PC. USB Connector Termination Data Contact Number Signal Name Typical wiring Assignment 8 VBUS Red 2 D- White 3 D+ Green 4 GND Black Shell Shield Drain Wire Red(VBUS) Black(Ground) Green(D +) White(D -) Figure D-7 USB Connector Termination Cable 1.
D-4 Appendix D Cable Specifications Connector Detail A - A (Series "A" Plug) Detail B - B (Series "B" Plug) 11.5 15.7 7.5 10.5 12.0 12.0 27.0 27.0 9.0 9.0 Optional Molded Strain Relief Figure D-9 Pin Signals of the USB cable All dimensions are in millmeters (mm) in this page.
Technical Support SAMSUNG offers the highest level of customer service in the industry. Friendly and knowledgeable customer service is available as follows through our web site or your service provider. y General information about the product y Support when problems arise y FAQs Samsung Electronics Co.,Ltd. Samsung Telecommunication America, Inc. 1601 East Plano Parkway Suite 150 Plano, TX 75074 Phone : 1-888-987-HELP (4357) Fax : 1-972-761-7501 URL : www.samsungtelecom.