User’s Guide CLX-330x/330xW Series CLX-330xFN/330xFW Series BASIC BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
BASIC Using USB memory device 68 1. Introduction Key benefits 5 Features by models 7 Useful to know 12 About this user’s guide 13 Safety information 14 Machine overview 19 Control panel overview 23 Turning on the machine 29 Installing the driver locally 30 Reinstalling the driver 31 2. Menu Overview and Basic Setup Menu overview 33 Machine’s basic settings 39 Media and tray 41 Basic printing 53 Basic copying 59 Basic scanning 63 Basic faxing 64 3.
BASIC Understanding display messages 108 5.
1. Introduction This chapter provides information you need to know before using the machine.
Key benefits Environmentally friendly - For single-side color printing, 4 ppm (A4 or Letter). Convenience • To save toner and paper, this machine supports Eco feature (see "Eco printing" on page 57). • To save paper, you can print multiple pages on one single sheet of paper (see "Using advanced print features" on page 225). • You can print on the go from your smartphone or computer using Google Cloud Print enabled appsG(see "Google Cloud Print" on page 196).
Key benefits • If you have Internet access, you can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads. Supports various wireless network setting method Wide range of functionality and application support • Using the WPS (Wi-Fi Protected Setup™) button - You can easily connect to a wireless network using the WPS button on the machine and the access point (a wireless router).
Features by models Some features and optional goods may not be available depending on model or country.
Features by models Software Samsung Easy Printer Manager Scan to PC settings CLX-330x Series CLX-330xW Series CLX-330xFN Series CLX-330xFW Series Fax to PC settings Samsung Easy Document Creator Samsung Printer Status AnyWeb Print SyncThru™ Web Service Device Settings (CLX-330xW Series only) SyncThru Admin Web Service (CLX-330xW Series only) Easy Eco Driver Fax Samsung Network PC Fax Scan Twain scan driver WIA scan driver Samsun
Features by models Variety feature CLX-330x Series CLX-330xW Series CLX-330xFN Series CLX-330xFW Series Hi-Speed USB 2.0 Network Interface Ethernet 10/100 Base TX wired LAN Features (CLX-330xW Series only) (CLX-330xW Series only) (CLX-330xFW Series only) Google Cloud Print™ Eco printingGOControl panel) Duplex (2-sided) printing (Manual)b USB memory interface Network Interface 802.11b/g/n wireless LANa Automatic Document Feeder (ADF) a.
Features by models Features Fax CLX-330x Series CLX-330xW Series CLX-330xFN Series CLX-330xFW Series Multi-send Delay send Priority send Duplex send Secure receive Duplex print Send/ Receive forward - fax Send/ Receive forward - email Send/ Receive forward - server Scan Scanning to email Scanning to SMB server Scanning to FTP server Duplex scan Scan to PC ( : Included, Blank: Not available) 1.
Features by models Copy Features CLX-330x Series CLX-330xW Series CLX-330xFN Series CLX-330xFW Series ID card copying Reduced or enlarged copying Collation Poster Clone 2-up/4-up Adjust background Book Margin shift Edge erase Gray enhance Duplex copy ( : Included, Blank: Not available) 1.
Useful to know The machine does not print. A paper jam has occurred. • Open the print queue list and remove the document from the list (see "Canceling a print job" on page 54). • Open and close the scan unit (see "Front view" on page 20). • Remove the driver and install it again (see "Installing the driver locally" on page 30). • Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 102).
About this user’s guide This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter. • Terms used in this user’s guide are explained in the glossary chapter. • All illustrations in this user’s guide may differ from your machine depending on its options or model you purchased.
Safety information These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. 4 Operating environment Warning 3 Important safety symbols Do not use if the power cord is damaged or if the electrical outlet is not grounded.
Safety information 5 Caution During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. Operating method Caution This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing. Burns could occur. It can cause damage to the machine.
Safety information Do not block or push objects into the ventilation opening. Caution This could result in elevated component temperatures which can cause damage or fire. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. This machine's power reception device is the power cord. To switch off the power supply, remove the power cord from the electrical outlet.
Safety information 7 Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger. Otherwise, it can cause damage to the machine, and could result in electric shock or fire. Do not put a cover over the machine or place it in an airtight location, such as a closet. If the machine is not well-ventilated, this could result in fire. Do not overload wall outlets and extension cords.
Safety information Keep the power cable and the contact surface of the plug clean from dust or water. When storing supplies such as toner cartridges, keep them away from children. Otherwise, this could result in electric shock or fire. Toner dust can be dangerous if inhaled or ingested. • Do not remove any covers or guards that are fastened with screws. Using recycled supplies, such as toner, can cause damage to the machine. • Fuser units should only be repaired by a certified service technician.
Machine overview 9 Accessories Power cord Quick installation guide Software CDa Misc. accessoriesb a. The software CD contains the print drivers, user’s guide, and software applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1.
Machine overview 10 Front view • This illustration may differ from your machine depending on your model. There are various types of machine. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). 4 Front door 10 Scan unita b 5 Output support 11 USB port 6 Control panel 12 Scanner glass a. Close the scanner lid before opening the scan unit. b. Be careful not to pinch your fingers.
Machine overview CLX-330xFN Series / CLX-330xFW Series 1 2 3 b. Be careful not to pinch your fingers. 4 10 13 9 14 8 15 7 11 16 12 6 5 1 Document feeder cover 9 Control panel 2 Document feeder width guide 10 3 Document feeder input tray 11 4 Document feeder output support 12 5 Handle 13 Scan unita b 6 Tray 14 USB port 7 Front cover 15 Scanner lid 8 Document output tray 16 Scanner glass Toner cartridge Waste toner container Imaging unit a.
Machine overview 11 2 Rear view Power receptacle 4 Network porta a. CLX-330xW Series only. • This illustration may differ from your machine depending on your model. There are various types of machine. CLX-330xFN Series / CLX-330xFW Series • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7).
Control panel overview • This control panel may differ from your machine depending on its model. There are various types of control panels. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). 12 CLX-330x Series / CLX-330xW Series 1 2 3 13 12 11 4 5 10 6 8 7 4 9 1.
Control panel overview 1 WPSa Configures the wireless network connection easily without a computer (see "Using the WPS button" on page 172). Press this button and the display will Print Screen? on the display screen. If you want to print only the active screen, select the Active. If you want to print the whole screen, select Full. • Print Screen can only be used in the Windows and Macintosh operating systems. Print Screenb • You can only use this function with USB-connected machine.
Control panel overview 8 9 Power/ Wakeup Start Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this button for more than three seconds. Starts a job. 10 Back Sends you back to the upper menu level. 11 Status LED Indicates the status of your machine (see "Understanding the status LED" on page 106).
Control panel overview 13 CLX-330xFN Series / CLX-330xFW Series 1 2 3 4 5 1 2 3 20 19 18 4 5 6 17 7 16 8 9 6 10 11 15 12 13 14 WPSa Configures the wireless network connection easily without a computer (see "Using the WPS button" on page 172). Darknessb Adjusts the brightness level to make a copy for easier reading, when the original contains faint markings and dark images.
Control panel overview 6 7 Arrows Menu Scrolls through the options available in the selected menu and increases or decreases values. Opens Menu mode and scrolls through the available menus (see "Menu overview" on page 33). 8 OK Confirms the selection on the screen. 9 Numeric keypad Dials a number or enters alphanumeric characters (see "Keypad letters and numbers" on page 220).
Control panel overview 19 20 Eco Turn into eco mode to reduce toner consumption and paper usage when pc-printing and copying only (see "Eco printing" on page 57). Direct USB Allows you to directly print files stored on a USB memory device when it is inserted into the USB port on the front of your machine. a. CLX-330xFW Series only. b. CLX-330xFN Series only. 1.
Turning on the machine 1 Connect the machine to the electricity supply first. Turn the switch on if the machine has a power switch. If you want to turn the power off, press and hold (Power/Wakeup) button for about 3 seconds. 3 1 2 Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). 2 Power is turned on automatically. For CLX-330x/330xW Series, press (Power/Wakeup) button on the control panel.
Installing the driver locally A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network" on page 151). • If you are a Macintosh or Linux operating systems user, refer to the "Installation for Macintosh" on page 142 or "Installation for Linux" on page 144.
Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver. 15 Windows 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstall. 3 4 Follow the instructions in the installation window. Insert the software CD into your CD-ROM drive and install the driver again (see "Installing the driver locally" on page 30). 1.
2. Menu Overview and Basic Setup This chapter provides information about the overall menu structure and the basic setup options.
Menu overview The control panel provides access to various menus to set up the machine or use the machine’s functions. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • Some menu names may differ from your machine depending on its options or the models. • The menus are described in the Advanced Guide (see "Useful Setting Menus" on page 199).
Menu overview Fax Featurea Darkness Normal Dark+1- Dark+5 Light+5- Light+1 Resolution Standard Fine Send Forward Sending Change Default Redial Times Resolution Redial Term Darkness Forward to Fax Prefix Dial Original Size Forward to PC ECM Mode Forward&Print Fax Confirm. On Image TCR Off Forward to Fax Rcv.
Menu overview Copy Feature Original Size Adjust Bkgd. Copy Setup Change Default Reduce/Enlarge Off Original Size Darkness Auto Copies Normal Enhance Lev.1 Copy Collation Dark+1- Dark+5 Enhance Lev.2 Reduce/Enlarge Light+5- Light+1 Erase Lev.1- Erase Lev.4 Darkness Original Type Original Type Text Adjust Bkgd. Text/Photo Photo Magazine Layout Normal 2-Up 4-Up ID Copy 2.
Menu overview Scan Feature USB Feature Original Size Original Type Resolution Color Mode File Format Darkness Scan Setup Print Setup Change Default Orientation USB Default Portrait Normal Landscape Enhance Copies [1 - 999] Resolution Screen Detailed Clear Text Off Normal Minimum Best Normal Trapping Off Maximum Auto CR Minimum LF Normal LF+CR Maximum Document Type Standard Emulation Emulation Type Setup Photo Biz Graphic CAD Web Page 2.
Menu overview System Setup Machine Setup Paper Setup Report Maintenance Machine IDa Paper Size Configuration CLR Empty Msg.d Fax Numbera Paper Type Supplies Info. Supplies Life Margin Address Booka Image Mgr. Date & Timea Clock Modea Language Power Save Auto Power Offb Sound/Volume a Key Sound Alarm Sound Speaker Ringer Fax Confirm.a Custom Color Fax Senta Tone Adjust. Fax Receiveda Schedule Jobsa Wakeup Event Junk Faxa System Timeout Network Conf.c Job Timeout Altitude Adj.
Menu overview Network a TCP/IP (IPv4) Wireless DHCP Wi-Fi ON/OFFb BOOTP Wi-Fi Directc Static TCP/IP (IPv6) IPv6 Activate DHCPv6 Config Ethernet Speed WPS Settingb WLAN Settingc WLAN Defaultb WLAN Signal b Automatic Clear Setting 10Mbps Half Network Conf. 10Mbps Full Protocol Mgr. 100Mbps Half Net. Activate 100Mbps Full Http Activate WINS SNMP V1/V2 UPnP(SSDP) MDNS SetIP SLP a. CLX-330xW Series/ CLX-330xFN Series/ CLX-330xFW Series only. b. CLX-330xW Series/ CLX-330xFW Series only. c.
Machine’s basic settings • You can set the machine’s settings by using the Device Settings in 6DPVXQJ (DV\ 3ULQWHU 0DQDJHU program. 3 Select the option you want, then press OK. • Language: change the language that is displayed on the control panel. • Date & Time: When you set the time and date, they are used in delay fax and delay print. They are printed on reports. If, however, they are not correct, you need to change it for the correct time being.
Machine’s basic settings • When you press the Power/Wakeup button, start printing, or a fax is received, the product will wake up from the power saving mode. • Press (Menu) > System Setup > MachineGSetupG>GWakeup EventG >GButton Press >GOn on the control panel. When you press any button except Power/Wakeup button, the machine wake up from the power save mode.
Media and tray This chapter provides information on how to load print media into your machine. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements. • Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine. 2 Tray overview To change the size, you need to adjust the paper guides. 1 2 3 • Using inflammable print media can cause a fire.
Media and tray 3 Loading paper in the tray 2 Flex or fan the edge of the paper stack to separate the pages before loading papers. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). 1 Pull out the paper tray (see "Tray overview" on page 41)U 2.
Media and tray 3 Open the paper cover and place the paper with the side you want to print facing up. 1 2 1 2 For paper smaller than Letter-sized, press and unlatch the guide lock in the tray, push the tray in manually. Then adjust the paper length guide and paper width guide. 1 • Do not push the paper width guide too far causing the media to warp. • Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled.
Media and tray 4 Squeeze the paper width guide and slide it to the edge of the paper stack without causing it to bend. 4 Printing on special media The table below shows the special media usable in tray. The media is also shown in the Printing Preferences. To get the highest printing quality, select the proper media type from the Printing preferences window > Paper tab > Paper Type (see "Opening printing preferences" on page 55). For example, if you want to print on labels, select Labels for Paper Type.
Media and tray Types Traya Bond Color CardStock Labels Preprinted Cotton Recycled Archive Glossy Photo Matte Photo Labels To avoid damaging the machine, use only labels designed for use in laser printers. • When selecting labels, consider the following factors: - Adhesives: Should be stable at your machine’s fusing temperature about 170°C (338°F). - Arrangement: Only use labels with no exposed backing between them.
Media and tray • Do not run a sheet of labels through the machine more than once. The adhesive backing is designed for only a single pass through the machine. Preprinted paper • Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or otherwise damaged. When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed.
Media and tray 5 Setting the paper size and type After loading paper in the paper tray, set the paper size and type using the control panel buttons. • You can set the machine’s settings by using the Device Settings in 6DPVXQJ (DV\ 3ULQWHU 0DQDJHU program. - For Windows and Macintosh users, you set from Samsung Easy Printer Manager ! (Switch to advanced mode) ! Device Settings, see "Device Settings" on page 263. 5 Press (Stop/Clear) to return to ready mode.
Media and tray 6 Using the output support Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). The surface of the output tray may become hot if you print a large number of pages at once. Make sure that you do not touch the surface, and do not allow children near it. The printed pages stack on the output support, and the output support will help the printed pages to align.
Media and tray 7 8 Preparing originals • Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than 216 x 356 mm (8.5 x 14 inches). • Do not attempt to load the following s of paper, in order to prevent paper jam, low print quality and machine damage. - Carbon-paper or carbon-backed paper - Coated paper - Onion skin or thin paper - Wrinkled or creased paper - Curled or rolled paper - Torn paper • Remove all staples and paper clips before loading.
Media and tray 1 Lift and open the scanner lid. 2 Place the original face down on the scanner glass. Align it with the registration guide at the top left corner of the glass. 3 Close the scanner lid. 2.
Media and tray • Leaving the scanner lid open while copying may affect copy quality and toner consumption. 1 Flex or fan the edge of the paper stack to separate the pages before loading originals. 2 Load the original face up into the document feeder input tray. Make sure that the bottom of the original stack matches the paper size marked on the document input tray. • Dust on the scanner glass may cause black spots on the printout. Always keep it clean (see "Cleaning the machine" on page 89).
Media and tray 3 Adjust the document feeder width guides to the paper size. Dust on the document feeder glass may cause black lines on the printout. Always keep the glass clean (see "Cleaning the machine" on page 89). 2.
Basic printing For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 225). 3 Select your machine from the Select Printer list. 4 The basic print settings including the number of copies and print range are selected within the Print window. 9 Printing If you are a Macintosh or Linux operating systems user, refer to the Advanced Guide (see "Macintosh printing" on page 231 or "Linux printing" on page 233).
Basic printing 10 Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( • ) in the Windows task bar. You can also cancel the current job by pressing (Stop/Clear) on the control panel. 2.
Basic printing 11 Opening printing preferences 4 Click Properties or Preferences. • The Printing Preferences window that appears in this user’s guide may differ depending on the machine in use. • When you select an option in Printing Preferences, you may see a warning mark or . An mark means you can select that certain option but it is not recommended, and an mark means you cannot select that option due to the machine’s setting or environment. 1 2 3 Open the document you want to print.
Basic printing Using a favorite setting To use a saved setting, select it in the Favorites tab. The machine is now set to print according to the settings you have selected. The Favorites option, which is visible on each preferences tab except for the Samsung tab, allows you to save the current preferences for future use. To delete saved settings, select it in the Favorites tab and click Delete. To save a Favorites item, follow these steps: 1 2 Change the settings as needed on each tab.
Basic printing 13 Eco printing The Eco function cuts toner consumption and paper usage. The Eco function allows you to save print resources and lead you to eco-friendly printing. 1 Select (Menu) > System Setup > Machine Setup > Eco Settings on the control panel. 2 Select the option you want and press OK. • If you press the Eco button from the control panel, eco mode is enabled. The default setting of Eco mode is Multiple Pages per Side (2) and Toner Save.
Basic printing Setting eco mode on the driver Open the Eco tab to set Eco mode. When you see the eco image ( means the eco mode is currently enabled. • ), that The actual amount displayed is only an estimate as the actual amount may differ depending on the operating system used, computing performance, application software, connection method, media type [thickness], media size, job complexity, etc. Eco options • Printer Default: Follows the settings from the machine's control panel.
Basic copying For special printing features, refer to the Advanced Guide (see "Copy" on page 202). If you need to cancel the copying job during the operation, press (Stop/ Clear) and the copying will stop. 14 15 Basic copy 1 Changing the settings for each copy CLX-330x Series/CLX-330xW Series: Make sure that the Scan to button’s LED is off. CLX-330xFN Series/CLX-330xFW Series: Select control panel.
Basic copying 1 CLX-330x Series/CLX-330xW Series: Make sure that the Scan to button’s LED is off. CLX-330xFN Series/CLX-330xFW Series: Select (copy) on the 4 Press (Stop/Clear) to return to ready mode. Original control panel. 2 3 Select (Menu) > Copy Feature > Darkness on the control panel. Select the option you want and press OK. The original setting is used to improve the copy quality by selecting the document for the current copy job.
Basic copying Reduced or enlarged copy To scale the copy by directly entering the scale rate 1 You can reduce or enlarge the size of a copied image from 25% to 400% from the document feeder or scanner glass. CLX-330x Series/CLX-330xW Series: Make sure that the Scan to button’s LED is off. CLX-330xFN Series/CLX-330xFW Series: Select control panel. • This feature may not be available depending on model or optional goods (see "Variety feature" on page 9).
Basic copying • The original must be placed on the scanner glass to use this feature. 5 Turn the original over and place it on the scanner glass where arrows indicate as shown. Then, close the scanner lid. 6 Press • If the machine set to Eco mode, this feature is not available. Depending on the model, the operating procedure may differ. 1 2 3 4 Press ID Copy on the control panel. Place the front side of an original facing down on the scanner glass where arrows indicate as shown.
Basic scanning For special scanning features, refer to the Advanced Guide (see "Scan features" on page 236). If you see Not Available message, check the port connectionSGor select Enable Scan from Device Panel in 5COUWPI 'CU[ 2TKPVGT /CPCIGT ! Switch to advanced mode ! Scan to 2% Settings. 17 Basic Scanning 3 Default setting is My Documents. This is the normal and usual procedure for scanning originals. This is a basic scanning method for USB-connected machine.
Basic faxing 18 • For special faxing features, refer to the Advanced Guide (see "Fax features" on page 244). • You cannot use this machine as a fax via the internet phone. For more information ask your internet service provider. • We recommend using traditional analog phone services (PSTN: Public Switched Telephone Network) when connecting telephone lines to use a fax machine. If you use other Internet services (DSL, ISDN, VolP), you can improve the connection quality by using the Micro-filter.
Basic faxing 4 Enter the destination fax number (see "Keypad letters and numbers" on page 220). 5 Press (Start) on the control panel. The machine starts to scan and send the fax to the destinations. • If you want to send a fax directly from your computer, use Samsung Network PC Fax (see "Sending a fax in the computer" on page 245). • When you want to cancel a fax job, press machine starts transmission.
Basic faxing 1 2 3 4 5 8 Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals" on page 49). Select When you have finished entering fax numbers, select No at the Another No.? prompt and press OK. The machine begins sending the fax to the numbers you entered in the order in which you entered them. (fax) on the control panel. Multi send report is printed after sending faxes.
Basic faxing Resolution 3 The default document settings produce good results when using typical textbased originals. However, if you send originals that are of poor quality, or contain photographs, you can adjust the resolution to produce a higher quality fax. 1 Select panel. 2 Select the option you want and press OK. (fax) > Standard: Originals with normal sized characters. • Fine: Originals containing small characters or thin lines or originals printed using a dot-matrix printer.
Using USB memory device This chapter explains how to use a USB memory device with your machine. 23 Plugging in a USB memory device 22 About USB memory Lift the scanner lid slightly and insert your USB memory device into the USB memory port. Close the scanner lid again before using the device.
Using USB memory device You must use only an authorized USB memory device with an A plug connector. 24 Scanning to a USB memory device A B • Accessing menus may differ from model to model (see "Accessing the menu" on page 33) • It may be necessary to press OK to navigate to lower-level menus for some models. Use only a metal-shielded USB memory device. You can scan a document and save the scanned image onto a USB memory device.
Using USB memory device Customizing Scan to USB 25 Printing from a USB memory device You can specify image size, file format, or color mode for each scanning to USB job. 1 2 Select (scan) > control panel. (Menu) > Scan Feature > USB Feature on the You can directly print files stored on a USB memory device. File s supported by Direct Print option. • Select the setting option you want appears. • Original Size: Sets the image size. • Original Type: Sets the original document’s .