SpeedStream® Residential Family User’s Guide 6500 Series Part No.
Residential Gateway Family User’s Guide © Copyright 2004, Siemens Subscriber Network. All rights reserved. Printed in the U.S.A. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. Siemens Subscriber Networks shall not be liable for technical or editorial errors or omissions in this document; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material.
Residential Gateway Family User’s Guide D. SIEMENS will return the repaired or replacement Product to the end user at the address provided by the end user at SIEMENS’s expense. For Products shipped within the United States of America, SIEMENS will use reasonable efforts to ensure delivery within five (5) business days from the date received by SIEMENS. Expedited service is available at additional cost to the end user. E.
Residential Gateway Family User’s Guide Contents CHAPTER 1 INTRODUCTION ..................................................................................................................... 1 Features of the Residential Gateway Family .................................................................................... 1 Network (LAN) Features .................................................................................................................. 1 Security Features................................
Residential Gateway Family User’s Guide Contents CHAPTER 6 CONFIGURING ADVANCED FEATURES........................................................................... 37 ISP Connection .................................................................................................................................. 38 Advanced ISP Settings .................................................................................................................. 39 ATM Virtual Circuits .................................
Residential Gateway Family User’s Guide 1 Chapter 1 Introduction This chapter provides an overview of the Gateway's features and capabilities. Congratulations on the purchase of your new SpeedStream SS6500 Series Residential Gateway Family (Gateway). The Gateway is a multi-function device providing the following services: • Built-in DSL Modem that provides shared Internet access for multiple users. • One- or four-port 10/100 Ethernet Switch for 10Base-T or 100Base-T connections.
Residential Gateway Family User’s Guide Introduction • Stateful Inspection Firewall All incoming data packets are monitored and all incoming server requests are filtered, thus protecting your network from malicious attacks from external sources. • Attack Protection System Attacks can flood your Internet connection with invalid data packets and connection requests, using so much bandwidth and so many resources that Internet access becomes unavailable.
Residential Gateway Family User’s Guide Introduction Minimum System Requirements At a minimum, your computer must be equipped with the following to successfully install the Gateway. Your Internet Service Provider may have additional requirements for use of their service. • Ethernet connection method − A network interface card (NIC) that supports 10/100 Ethernet − Operating system that supports TCP/IP − Microsoft Internet Explorer or Netscape Navigator versions 5.
Residential Gateway Family User’s Guide Introduction Physical Details Familiarize yourself with the Gateway before installing. Front Panel LEDs The front panel contains the following LEDs: Power is on. Power Green Off Power is off. Red The Power LED briefly shows red during power-up. This indicates that the SpeedStream is conducting the POST (Power-On Self Test) that is run each time the SpeedStream is powered on. On One or more Ethernet LAN ports are active.
Residential Gateway Family User’s Guide Introduction General Safety Guidelines When using the SpeedStream Gateway, observe the following safety guidelines: • Never install telephone wiring during a storm. • Avoid using a telephone during an electrical storm. Lightening increases the risk of electrical shock. • Do not install telephone jacks in wet locations and never use the product near water.
Residential Gateway Family User’s Guide 2 Chapter 2 Installation This chapter covers the physical installation of the SpeedStream Gateway. Minimum System Requirements • DSL service and an Internet access account from an Internet Service Provider (ISP). • Network cables for each device you intend to connect to the Gateway. • TCP/IP network protocol must be installed on all computers.
Residential Gateway Family User’s Guide Installation Installing Line Filters Because DSL shares your telephone line, you may need to separate the two signals so they do not interfere with each other. A line filter (may be included with some models) prevents DSL traffic from disrupting the voice signal on the telephone line, and vice versa. Follow the procedures below to install line filters on any device (telephones, fax machines, caller ID boxes) that shares the same telephone line with your DSL.
Residential Gateway Family User’s Guide Installation Connecting Cables The SpeedStream Gateway provides ports for either a USB or an Ethernet connection to your primary computer. Select the interface you will use to connect the Gateway, and follow the step-by-step instructions below for your chosen installation method.
Residential Gateway Family User’s Guide Installation USB Installation Method (Microsoft Windows) 1. Connect the USB Cable 1) With your computer off, connect the provided USB cable to the USB port on the Gateway. 2) Connect the other end of the USB cable to an open USB port on your computer. 3) If desired, use standard 10/100 CAT5 Ethernet cables to connect additional computers to the Ethernet ports on the Gateway. 2.
Residential Gateway Family User’s Guide Chapter 3 Operating System Configuration 3 This chapter explains how to configure each computer on your network to work with the Gateway. To access the Internet through the SpeedStream Gateway, the TCP/IP protocol must be installed on your computer. If TCP/IP is not already installed on your computer, install it. Refer to your system documentation or online help for instructions.
Residential Gateway Family User’s Guide Operating System Configuration Checking TCP/IP Settings (Windows 9x/ME) 1. Select Start>Control Panel >Network. This displays the Configuration tab on the “Network” window. 2. Select the TCP/IP protocol for your network card. 3. Click Properties. This displays the “TCP/IP Properties” window. 4. Click the IP Address tab. 5. Ensure that the Obtain an IP address automatically option is selected. This is the default Windows settings. 6. Close this window. 7.
Residential Gateway Family User’s Guide Operating System Configuration Checking TCP/IP Settings (Windows 2000) 1. On the Windows taskbar click Start>Settings>Control Panel. This displays the “Control Panel” window. 2. Double-click Network and Dial-up Connections. This displays the “Network and Dial-up Connections” window. 3. Right-click Local Area Connection and select Properties. This displays the “Local Area Connections Properties” window. 4. Select the TCP/IP protocol for your network card. 5.
Residential Gateway Family User’s Guide Operating System Configuration Checking TCP/IP Settings (Windows XP) 1. On the Windows taskbar click Start>Control Panel. This displays the “Control Panel” window. 2. Double-click the Network Connection icon. This displays the “Network Connections” window. 3. Right-click Local Area Connection, then click Properties. This displays the “Local Area Connection Properties” window. 4. Select the TCP/IP protocol for your network card. 5. Click Properties.
Residential Gateway Family User’s Guide Operating System Configuration Checking TCP/IP Settings (MAC OS 8.6 through 9.x) 1. Select Apple >Control Panel >TCP/IP. This displays the “TCP/IP” window. 2. Select one of the following from the Connect via drop-down menu. • Ethernet or Ethernet built-in if connecting via Ethernet. • Ethernet Adaptor [en0,en1,…] if connecting via USB. 3. Select Using DHCP Server from the Configure drop-down menu. 4. Close the “TCP/IP window” and click Save. 5.
Residential Gateway Family User’s Guide Operating System Configuration Checking TCP/IP Settings (MAC OSX) 1. Click Apple -> System Preferences. This displays the “System Preferences” window. 2. Double-click the Network icon under the Internet & Network section. This displays the “Network” window. 3. Select one of the following from the Show drop-down menu: • Built-in Ethernet if connecting via Ethernet. • Ethernet Adaptor [en0,en1,…] if connecting via USB. 4.
Residential Gateway Family User’s Guide Operating System Configuration Internet Access Configuration Windows users must configure their computers to use the Gateway for Internet access. Ensure that the Gateway is installed correctly and the DSL line is functional. Then follow the appropriate procedure below to configure your Web browser to access the Internet via the LAN, rather than by a dial-up connection. For Windows 9x/2000 1. Select Start>Settings>Control Panel to display the Control Panel. 2.
Residential Gateway Family User’s Guide Chapter 4 SpeedStream Gateway Setup 4 This chapter describes how to connect to and setup your Gateway configuration. This chapter describes the steps to set up the SpeedStream Gateway configuration using the Gateway Setup Wizard. Other configuration may also be required on the Gateway, depending on which features and functions of the Gateway you wish to use. Use the table below to locate detailed instructions for the required functions.
Residential Gateway Family User’s Guide SpeedStream Gateway Setup Connecting to the Gateway You can connect to the Gateway using UPnP (if it is enabled on your computer) or through the Web browser.
Residential Gateway Family User’s Guide SpeedStream Gateway Setup Gateway Setup Wizard The first time you connect to the Gateway, the Setup Wizard runs automatically. (The Setup Wizard also runs if the Gateway's default settings are restored.) Proceed through the entire Setup Wizard to ensure accuracy of the installation. You will need to know the username and password for Internet service provided by your ISP. Check the information supplied by your ISP for details. 1.
Residential Gateway Family User’s Guide 6. SpeedStream Gateway Setup Click Next. This displays the “Configure Time Zone” window. Optionally set the time zone of the area of the world in which you live on the “Configure Time Zone” window. This option must be enabled to define time of day restrictions for users. 7. To set the time zone, select the Yes option for Enable Time Client. 8. Select your time zone from the Select Time Zone drop-down menu, then click Next.
Residential Gateway Family User’s Guide SpeedStream Gateway Setup Set the wireless security level from the “Wireless Security Configuration” window. ALL wireless devices attached to the Gateway MUST have the same wireless security settings for your network to have proper communications and security. 13. From the Security Mode drop-down menu, select one of the following options: • Disable Security Disables encryption, providing no wireless security for the Gateway.
Residential Gateway Family User’s Guide SpeedStream Gateway Setup 15. If the Powerline window appears, select one of the following Powerline Interface options: • Disable Powerline connection is disabled. Click Next. This displays the “Finish” window. • Enable Powerline connection is enabled. 16. If you selected Enable, enter a password to secure your powerline connection. This password must be identical on all powerline client devices. 17. Select one the following from the Security Level drop-down menu.
Residential Gateway Family User’s Guide SpeedStream Gateway Setup Wireless Setup WEP 64-Bit Option WEP security offers the same security offered by a wired LAN with encrypted packets. This option offers 64-bit encryption, which is the least secure WEP option. This section assumes you currently have the “Wireless Security Configuration” window displayed on your computer. To use the WEP 64-bit option: 1. Select the WEP 64-bits option from the Security Mode drop-down menu. 2. Click Next.
Residential Gateway Family User’s Guide SpeedStream Gateway Setup Wireless Setup WEP 128-Bit Option WEP security offers the same security offered by a wired LAN with encrypted packets. This option offers 128-bit encryption, which is the most secure WEP option. This section assumes you currently have the “Wireless Security Configuration” window displayed on your computer. To use the WEP 128-bit option: 1. Select the WEP 128-bits option from the Security Mode drop-down menu. 2. Click Next.
Residential Gateway Family User’s Guide SpeedStream Gateway Setup Wireless Setup WPA PSK Option WPA security changes encryption keys after a specified amount of time. This is the most secure option for wireless networks. This section assumes you currently have the “Wireless Security Configuration” window displayed on your computer. To use the WPA option: 1. Select the WPA-PSK option from the Security Mode drop-down menu. 2. Click Next. This displays the “Wireless WPA Configuration” window. 3.
Residential Gateway Family User’s Guide SpeedStream Gateway Setup Home Window After finishing the Setup Wizard and clicking Configure, the Home window appears. This window also appears from now on when connecting to the Gateway. After finishing the Setup Wizard and clicking Configure, the “Home” window is displayed. This window is also displayed from now on when connecting to the Gateway. At the top of this window is the MenuBar that contains the login/logout drop-down menu and Help menu.
Residential Gateway Family User’s Guide SpeedStream Gateway Setup Toolbar The Gateway has three primary toolbar buttons: Users, Devices, and Gateway. The options for all the toolbar buttons differ depending on the user login. The administrator has the most authority with all options enabled, while the user has limited options based on the user profile for the login. Please see the table below for more information. Users Button: This button provides access to user profiles and the User Profile Wizard.
Residential Gateway Family User’s Guide Chapter 5 Configuring Users and Devices 5 This chapter explains how to configure users and devices on the Gateway. This chapter contains details for configuring users and devices on the Gateway. This chapter is organized into two parts corresponding to the buttons in the toolbar: Users and Devices. Refer to Chapter 6, Configuring Gateway Options for details on configuring the features on the Gateway.
Residential Gateway Family User’s Guide Configuring Users and Devices 2. Type a user name in Username. 3. Type a password in Password. 4. Re-type the password in Confirm. 5. Click Next. This displays the “Profile Content Filtering” window. (At any time during user configuration, you can click Finish to complete the user profile and accept the defaults for this user.) Content filtering restricts access to undesirable Web sites and Web content.
Residential Gateway Family User’s Guide Configuring Users and Devices Profile configuration access defines the access permission for a user controlling what functions and features are available to that user. 9. Select one of the following profiles and click. • Administrator User has access to the Internet and all of the configuration tools on the Gateway. • Gamer User has access to the Internet as well as the Gateway’s commonly used tools for gamers, including Port Configuration and DMZ.
Residential Gateway Family User’s Guide Configuring Users and Devices • Only allowed from The user can only access the Internet at the time range set in the time drop-down menus. Be sure to specify the from and until times the user can access the Internet. 12. Select one of the following options to designate the number of minutes a user can sit idle before they are automatically logged out from the web: • Infinite Time The user is never automatically logged out of the Internet.
Residential Gateway Family User’s Guide Configuring Users and Devices • Select a color from the drop-down menu. • Type a numeric color value in the box next to the color drop-down menu. The number is based on RGB (Red Green Blue) values. For example, the color red is represented by a value of ff0000, green is represented by a value of 00ff00, and blue is represented by a value of 0000ff. Note: If you are entering a numeric value for the color, ensure that the “#” is in front of your numeric value. 17.
Residential Gateway Family User’s Guide Configuring Users and Devices Editing A User Profile This section describes how to edit a user profile. You must be logged in as the administrator to edit a user profile. To edit a user profile: 1. From the “Users Profile” window, click the button in the left navigation pane corresponding to the user you want to edit. This displays the “Profile Monitor” window. 2. Click Edit Profile.
Residential Gateway Family User’s Guide Configuring Users and Devices Deleting a User This section describes how to delete a user. You must be logged in as the administrator to delete a user. To delete a user: 1. From the “Users Profile” window, click the button in the left navigation pane corresponding to the user you want to delete. This displays the “Profile Monitor” window. 2. Click Delete User.
Residential Gateway Family User’s Guide Configuring Users and Devices Viewing User Logs User logs provide time stamped information about the activity of the user over the network. To view user logs: 1. From the “Users Profile” window, click the button in the left navigation pane corresponding to the user you want to delete. This displays the “Profile Monitor” window. 2. Click View User Log. This displays the “Current Log Entries” window displaying all the log information about the user.
Residential Gateway Family User’s Guide Configuring Users and Devices Configuring Devices The Devices option allows you to view devices connected to your Gateway. If you are logged in as the administrator, you can view all the connected devices to the Gateway. If you are logged in as a specific user, you can only view devices associated with that user logon. To use the Devices option: 1. Click Devices in the toolbar.
Residential Gateway Family User’s Guide 6 Chapter 6 Configuring Advanced Features This chapter explains how to configure advanced features on the Gateway. This chapter contains details for configuring the many advanced features available with your Gateway. Some of the features described below require at least a mid-level understanding of networking principles. These features are provided to allow configuration flexibility for advanced users.
Residential Gateway Family User’s Guide Configuring Advanced Features ISP Connection The ISP Connection option displays all active and available Internet connections. Many of the settings for this option are intended for use only by advanced users. This option may not be available depending on your ISP. You must be logged in as an administrator to use this option. WARNING: If this feature is not properly configured your Internet connection may terminate. To use the ISP connection function: 1.
Residential Gateway Family User’s Guide Configuring Advanced Features Advanced ISP Settings The Gateway provides access to additional, advanced ISP configuration settings. All the options in this section should only be configured with the help and guidance of your ISP. Incorrect changes to any of these options could result in the failure of your Internet connection. To access the advanced settings, click Advanced Settings from the “ISP Connection Information” window.
Residential Gateway Family User’s Guide Configuring Advanced Features ATM Virtual Circuits Use the ATM virtual circuit advanced option to create and configure a Permanent Virtual Circuit (PVC). A PVC is used to maintain a permanent connection between two points on a network. Changes to ATM settings should not be made unless you are advised to do so by your Internet Service Provider.
Residential Gateway Family User’s Guide Configuring Advanced Features Static Routes Use the static routes advanced option to configure static routes to remote equipment. Static routing allows a pre-defined route to be set for the transmission of data. Static routes take precedence over all dynamic routing options and also provide enhanced security over dynamic routing. To configure the static routes: 1.
Residential Gateway Family User’s Guide Configuring Advanced Features Dynamic DNS Use the dynamic DNS advanced option to set up dynamic DNS. Dynamic DNS translates IP addresses into alphanumeric names. For example, an IP address of 333.136.249.80 could be translated into siemens.com. To use the DDNS service, you must register for the service. You can register from the following web page: www.dydns.org/services/dydns. Once registered, you must set up your DNS data on the Gateway.
Residential Gateway Family User’s Guide Configuring Advanced Features RIP (Routing Information Protocol) Using RIP, the Gateway is able to determine the shortest distance between two points on the network based on the addresses of the originating devices. RIP (Routing Information Protocol) is based on distance algorithms to calculate the shortest path. The shortest path is based on the number of hops between two points. To use the RIP option: 1.
Residential Gateway Family User’s Guide Configuring Advanced Features Home Network The Home Network option displays all network-related information. You must be logged in as the administrator to access this option. To use the Home Network option: 1. Click the Home Network button on the Gateway Options pane. This displays the “Home Network” window containing information about the home network. 2.
