Warranty

STI - Warranty Information
STI's products are built with pride and we have great confidence in their longevity. A three year
guarantee is offered on the polycarbonate covers and frames, as well as the steel cage products.
We will replace, without charge or hassle, any cover that breaks under normal operating
conditions. All other equipment, including electronic equipment, has a one year warranty from
the date of purchase unless otherwise specified. Any product returned to us for out-of-warranty
repair will receive a free estimate before any work is completed. All products need to be sent
back to STI with freight charges prepaid.
This warranty does not apply to products that (a) have been refurbished, remanufactured or
tampered with in any way, (b) experience problems resulting from misuse, improper storage or
operation outside of the published environmental specifications for this product, (c) exhibit wear
from ordinary use or (d) the product is purchased from anyone other than an authorized STI
distributor.
To obtain warranty service, please return the product to place of purchase (with a written
description of the problem and print samples) or contact STI customer support. At STI's option,
STI will repair or replace products that prove to be defective with new or refurbished items.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS
EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR
ORAL, IS EXPRESSED OR IMPLIED AND STI SPECIFICALLY DISCLAIMS ANY
IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY
QUALITY AND FITNESS FOR A PARTICULAR PURPOSE.
TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL STI OR ITS
SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL
(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN
CONTRACT, TORT OR OTHERWISE.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE
EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND
ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO
THE SALE OF THIS PRODUCT TO YOU.
United States
Address
STI Corporate Headquarters
2306 Airport Road