RTX3741/RTX3740 DECT DONGLE Product overview, Features and operation Technical Reference Document © Jan-2020 RTX A/S, Denmark Proprietary and Confidential
Trademarks RTX and the combinations of its logo thereof are trademarks of RTX A/S, Denmark. Other product names used in this publication are for identification purposes and maybe the trademarks of their respective companies. Disclaimer The contents of this document are provided about RTX products. RTX makes no representations with respect to completeness or accuracy of the contents of this publication and reserves the right to make changes to product descriptions, usage, etc., at any time without notice.
Table of Contents 1 2 3 About This Document ................................................................................................................................................. 4 1.1 Audience ........................................................................................................................................................... 4 1.2 When Should I Read This Guide .............................................................................................................
1 About This Document This document describes the configuration, customization, management, operation, maintenance and troubleshooting of the RTX3741/RTX3740 DECT Dongle. For customer specific modes, refer to specific customer agreements, which describe the software operational deviations from this document. 1.1 Audience Who should read this guide? First, this guide is intended for networking professionals responsible for designing and implementing RTX based enterprise networks.
1.6 References/Related Documentation RTX8663 SME VoIP System Guide_SIP_V4.8 How to Deploy SME VOIP System v1.4 PC setup tool 1.7 Document History REVISION 1.0 AUTHOR DKO ISSUE DATE 29.01.2020 COMMENTS First release 1.8 Documentation Feedback We always strive to produce the best and we also value your comments and suggestions about our documentation. If you have any comments about this guide, please enter them through the Feedback link on the RTX website.
2 Product overview RTX3741/RTX3740 is a USB type A dongle with slide switch that can establish a wireless connection with the RTX headsets from the RTX725x series and B169 DECT Speakerphone. The dongle supports dual mode, meaning that it can be used either as a Fixed part (FP), or Portable part (PP).
RTX3740 2.1 Package – Contents/Damage inspection Before Package Is Opened Please, examine the shipping package for evidence of physical damage or mishandling prior to opening. If there is a proof of mishandling prior to opening, you must report it to the relevant support center of the regional representative or operator. Contents of Package Please, make sure all relevant components are available in the package before proceeding to the next step.
RTX3741 RTX3740 2.3 LED Indicators The dongle has 3 LED indicators that signal different functional states of the device. The indicators are off when the unit is not powered on. To give you a better understanding of the LED color and states, we have numbered them as LED 1, LED 2 and LED 3.
Depending on the LEDs color, they will indicate call and registration status to the user. Each LED has its own color identification, which is presented in the table below. LED 1 2 3 COLOR RED BLUE GREEN 2.4 LED Patterns The LED supports different kinds of patterns, such as fast/normal/slow blink and breathing. Technical details are explained in the table below. LED BLINKING BREATHING COLOR 500ms ON, 500ms OFF OFF-ON-OFF, 166 steps, 20ms per step 2.
3.1 Dongle features FEATURES LED INDICATOR HARDWARE FEATURES Button Functionality Slider switch Operating conditions CALL FEATURES Call waiting Hold / Retrieve No. of simultaneous calls Call conference Call swap DECT Output power Sensitivity Antenna Range SOFTWARE UPDATE Downloadable DESCRIPTION 3x LED, see 2.3.
3.3 Soft Client Support Combined with one of our four RTX headsets, the DECT dongle supports the audio and USB API for the Skype for Business (Lync) application. Moreover, other call clients can be supported, but they require either a PC tool to be running (see chapter 4 PC setup tool), or an RTX USB HID API to be supported by the client. All call related controls are managed via the headset controls and/or desk phone/PC. The call is initiated from the Soft Call Client running on the PC/laptop.
5 Use case scenarios The following chapter aims to give you an example of a certain system setup in order to show the connection and functionality of the device. 5.1 DECT USB dongle on PC The following use case presents a DECT dongle connected to a laptop that acts like a base with Call control (e.g. Skype for Business). Use case details: • All calls are originated from the Windows / MacOS PC using e.g.
5.2 DECT USB dongle on corded phone (FP) The following presents a use case where the DECT dongle is connected to a desk phone and acts as a base for the DECT headsets/speakerphone. A Desktop phone support is required in order to select the audio device (headset or DECT speaker phone). RTX will provide HID interface, however, the customer is responsible for the implementation of relevant phones. Use case details: • All calls are originated from the desk phone (with USB DECT dongle).
Appendix General requirements Requirements DECT frequency bands: Narrowband Audio: Wideband Audio (HD): Music DECT Registration Descriptions 1880 – 1895 MHz (Taiwan) 1880 – 1900 MHz (EMEA) 1910 – 1920 MHz (Brazil & Uruguay) 1910 – 1930 MHz (LATAM, Argentina, Chile) 1920 – 1930 MHz (USA, Canada) G726, BV16 G722, BV32 CELT 128 kbit/s Possible to remember 4 registrations, one primary and three secondary registrations.
Regulatory compliances Approval Standard General – Safety Safety CB Test Report IEC62368, EN62368, IEC60950, EN60950 with the national difference Safety UL62368 and cUL 62368 Safety CB Scheme Certificate US FCC FCC Part 15B FCC FCC Part 15D FCC FCC Part 15.
FCC Caution. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
RF Exposure Information and Statement The SAR limit of FCC/IC is 1.6 W/kg averaged over one gram of tissue. This device has also been tested against this SAR limit. The highest SAR value reported under this standard during product certification for properly worn on the body is 0.155W/kg. This device was tested for typical body-worn operations kept 5mm from the body. To maintain compliance with FCC/IC RF exposure requirements, use accessories that maintain a 5mm separation distance.