Handset Operations Manual RTX 8431 Technical Reference Document Version 4.8 © October-2019 RTX A/S, Denmark SME VoIP Handset Guide 4.
Table of Contents Handset Operations Manual ...................................................................................................................................... 1 RTX 8431 .................................................................................................................................................................... 1 1 About This Document ....................................................................................................................................
5.1 How to Switch the Handset On/Off ............................................................................................................... 16 5.2 Lock/Unlock the Keypad ................................................................................................................................ 16 5.3 Entering a number in idle............................................................................................................................... 16 6 Menu Operation .......................
7 Calls Operations ............................................................................................................................................... 58 7.1 Incoming call .................................................................................................................................................. 58 7.1.1 Answering an Incoming Call ................................................................................................................... 58 7.1.
1 About This Document This document describes the features and functionalities available in the RTX SME VoIP DECT 8431 Handset. We describe how to operate the handset without going into details of its mechanical features. The reference for features and operation in this manual is RTX generic mode. 1.1 Audience This guide is intended for everyday users as well as system administrators. 1.
2 Making Handset Ready In this chapter we briefly describe how to prepare the handset for use, install, and how to insert and charge new batteries. 2.1 Package - Contents/Damage Inspection 2.1.1 Before Package Is Opened Examine the shipping package for evidence of physical damage or mishandling prior to opening. If there is proof of mishandling prior to opening, you must report it to the relevant support center of the regional representative or operator. 2.1.
2.1.3 Damage Inspection The following is the recommended procedure for you to use for damage inspection: 1. 2. 3. Examine all relevant components for damage. Make a “defective on arrival - DOA” report or RMA to the operator. Do not move the shipping carton until the operator has examined it. The operator/regional representative will initiate the necessary procedure to process this RMA. They will guide the network administrator on how to return the damaged package if necessary.
2.2.4 How to Open Back Cover 1. Open the belt lock and slide down the back-cover as shown on the image below 2. Remove Back Cover from Handset 2.2.5 How to Replace Battery Remove the back cover from the handset as showed in section 2.2.4 How to Open Back Cover above. Then remove the old battery and replace with a new one. 2.2.
3 Phone Overview This section contains an overview of the handset from the front and rear side. 3.1 Handset – Front View 1. Earpiece Speaker 2. Screen 3. Navigation Keys (Up/Down/Right/left) 4. Selection Key (Centre of Navigation Keys) 5. Call Key/ Accept Call Key (Off-hook key) To answer a call, and functions as a short cut to the Call list. 6. End, ON/OFF Key, Back Key (On-hook key) To end call, to return to a previous menu, and to switch the handset on/off by long press. 7.
3.2 Rear View - Handset 12. Headset connector (3.5mm) This is for connecting a headset. The connector is protected against dust by the headset connector cover. 13. Volume Up Key (Side Key) To increase the volume during call. 14. Volume Down Key (Side Key) To decrease the volume during call. 15. Mute Key (Side Key) To turn off the microphone in call, so that the counterpart is muted. 16. External Speaker Is used when speaker mode is enabled in call. 17. Battery SME VoIP Handset Guide 4.
4 Display This section contains a description of the different icons seen in the idle and in the menu. 4.1 Icons and Text on the Display All functions and settings available to the handset user are shown as icons and text on the display. The icons and text on the display indicate functions and settings to which you have access.
“Do not disturb” icon is displayed in the status bar when this feature is enabled; in this case the handset does not react on any incoming calls. “HD” icon is displayed during a call if the quality of the call is “High Definition” and hereby using the G.722 codec (also called a wideband call). 4.2 Menu icons All the menus available on the handset are displayed when the menu key is pressed from idle. The available menus are seen on the screen below.
4.3 Keys and Buttons 4.3.1 Navigation Keys/Selection Key Use this key when navigating in menus, and to move the cursor when writing some text or a number. The navigation keys are used for stepping left/right and up/down when navigating in the menus. When selecting or entering a menu use the selection key in the middle of the navigation keys. 4.3.
NOTE: These buttons are used to control the volume when using the earpiece, a headset, and the loudspeaker, and the lowest volume will not mute the handset. 4.3.10 Mute Button The mute button is placed under the volume buttons on the left side of the handset. This button is used during call to mute the call so that the microphone in the handset is turned off, and the counterpart cannot hear you, but you are still able to hear the counterpart of the call.
4.4 The Keypad The keypad is used when entering a name or number, and the sketch below shows the available characters on the handset. NOTE: Depended on the selected menu language, other characters can be available. Therefore, the character order can differ from the table above. 4.4.1 Idle Mode, and Number Input Mode When in idle a short press on a key enters the digits “0” – “9” and the characters * and #. In number input mode, a long press on “0” generates a +. 4.4.
5 Basic Operation The following explains three basic operations of the handset: how to switch the handset on/off, how to lock/unlock the keypad, and the available options when entering a number in idle. 5.1 How to Switch the Handset On/Off Switching on the handset To switch the handset on, long press the on-hook key . When the handset is on, it will display “Searching” for a short while until a signal is detected, and then the handset is showing the registration number and is ready for use.
6 Menu Operation In the following a description of the different menus and submenus of the handset will be given. Before the functions of every menu are explained, a menu tree will be showed at top to give an overview of how to enter the different menus. From idle it is possible to enter some of the menus directly via the three softkeys as displayed on the image below.
6.1 Contacts In this menu all the local contacts on the handset are displayed. An empty local phonebook is displayed on the picture below. 6.1.1 Add Contact To add a new contact, press the right softkey “More”, select “Add contact”, and the information displayed in the menu tree below can be filled out for the contact by pressing Edit at the bottom right corner.
6.1.2 Call/Edit a Contact When the “Contacts” menu contains contacts, it is possible to “Call” or “Edit” each contact with the left and middle softkey, respectively. Pressing “Call” initiates a call to this contact. When pressing “Edit” it is possible to edit the name, work and ringtone for the highlighted contact. 6.1.3 Send Message to Contact From Contacts it is possible to send a message directly to a contact in the list.
6.1.3 More Contacts Options When a specific contact is highlighted, pressing “More” in the “Contacts” menu enables the features seen below. Edit before call This function makes it possible to edit the number of the contact before calling the contact. Edit contact This has the same function as pressing “Edit” directly from the “Contacts” menu, and makes it possible to edit the name, work and ringtone for the contact.
6.1.4.1 How to setup speed dial Prerequisite: There must be at least one contact in the contact list. Steps: 1. Go to the contact list > Move to the contact that you want to assign a speed dial number to. 2. Select “More” > Select “Speed dial” 3. Move to the speed dial number (2 – 9) that you want to assign the contact number to. 4. Select “Add”. The contact name should be appended to the speed dial number. 5.
6.2 Central Directory In the “Central directory” menu different contacts can be called according to which list the system administrator has setup in the base system. The icon of the Central Directory is visible as soon as the feature is enabled and configured on the base station. For more details about setting up the Central directory, please see RTX8663 SME VoIP System Guide.
If the central directory instead of LDAP Mode is set to Local mode, opening the central directory will get you directly to browsing mode, and to enter the search mode press the middle softkey as displayed below. The search function is similar in these two modes. When typing something in the search field and pressing “Search”, the results of the search will be displayed. This is showed in the following images.
If a contact has more numbers added an arrow is shown to the right of the contact, and by pressing the right/left navigation keys it is possible to navigate between the different numbers assigned to that contact. The number that currently appears on the screen is the one that is called. 6.3 Calls The menu “Calls” consists of lists of all the calls that have been made to or from the handset.
6.3.1 Call To initiate a call directly from the local call list, use the up and down navigation keys to highlight an entry, and press the left softkey “Call”. This will initiate a call to the highlighted entry as displayed in the images below. A call can also be made to the highlighted entry by pressing the green off-hook key . 6.3.2 View The middle softkey enters a “View” function for each entry.
View details This shows the same details about the call as the “View” function explained in 7.3.1 Call/View. Save as contact With this feature it is possible to save the number in the call list as a contact. Append to contact This function makes it possible to add the number in the call list to an existing contact. Send message With this feature a text message can be sent to the selected number in the call list. Edit before call With this function the number in the call list can be edited before calling.
6.4 Connectivity The “Connectivity” menu is entered in the menu by pressing the menu activity key in idle. 6.4.1 Register When a handset is to be registered on a base system, the user will be prompted for an access code (base registration PIN) before the registration procedure is started. The access PIN code is default “0000” and cannot be changed via the handset.
When the registration that should be deregistered is selected, a warning message “Delete registration?” will be displayed as seen above. The user then must accept by pressing the left softkey “Yes”, or the right softkey “No” to cancel the operation. 6.4.4 Select PBX In the “Select PBX” menu it is possible to select another PBX for the handset to use. With this feature it is possible to connect the handset to another PBX than the one used by the base station system.
2. Other devices – To register other handset models, the user should go to the second handset’s “Connectivity” menu, select “Register” and type in the “Access code”. Now the handset will enter registration mode. Afterwards, the user should use an RTX8431 handset in order to enable the “Easy registration” from the “Connectivity” menu as seen above. After a while, the second handset will be registered. 6.4.5.2 Register repeaters The feature also allows the registration of repeaters to the system.
6.5 Settings The “Settings” menu is entered through the menu by pressing the activity menu key in idle. The “Settings” menu contains the following personal handset settings: SETTINGS Audio settings Time & Date Language LED Signal Power save Security Handset name Line Reset settings Status Auto answer Silent charging Do not disturb Hide number Call Forward Idle Screen Saver Idle Clock Function Keys Each of these settings will be described in the following chapters SME VoIP Handset Guide 4.
6.5.1 Audio Settings The “Audio settings” menu contains different settings for the sounds on the handset. 6.5.1.1 Silent The “Silent” profile can be either enabled with the right softkey “On” or disabled with the left softkey “Off”. When the “Silent” profile is enabled no sounds are played on the handset, and the handset does not ring on incoming calls or messages. SME VoIP Handset Guide 4.
6.5.1.2 Ring Volume and Ring Melody When the handset receives an incoming call, message, or alarm, different ring volumes and melodies can be selected. Ring volume The ring volume for calls can be adjusted from mute to volume 6. The currently applied level is displayed when entering the menu “Ring volume”. To select the desired ring volume the navigation keys up/down or right/left are used to respectively increase or decrease the volume. Thereby, pressing “Ok” saves the current ring volume.
Ring melody Many different ring melodies can be chosen for the handset to play when receiving an incoming call. A list of melodies is displayed when entering the menu. Each displayed melody on the list can be selected by pressing the left softkey “Select”. To hear the melody before selecting it, each melody in the list can be played by selecting the right softkey “Play”. The softkey “Play” changes to “Stop” during playback and the playback can then be stopped by pressing this button. 6.5.1.
6.5.1.8 Confirmation Sound This feature either enables or disables confirmation sounds on the handset. When the function “Confirmation sound” is enabled (On), an audible indication is given when an event succeeds or fails. For example, a positive confirmation sound is generated when a new setting is set or an entry is saved successfully in the phonebook. A negative confirmation sound is generated if the action fails. When the confirmation sound is set to “Off” no sounds are generated in either case. 6.5.
6.5.1.10 Charger Warning “Charger Warning” is a feature that enables the handset to make a sound when put in the charger to indicate that the handset is charging. When the feature “Charger warning” is enabled (On), then an audible indication will be given when the handset is correctly connected to the charger. If the feature is set to “Off” no audible indication will be given when the handset is put in the charger. 6.5.1.
To change the time, use the keypad, or the navigation keys to set the time to be what you want, and press save; as seen in the third image. The time format can also be changed by pressing the right softkey “Format”. In “Time format” the preferred time format (24 or 12 hours) can be selected. In the same way the date can be changed as seen in the images below: In “Date format” the preferred date format (i.e. dd-mm-yyyy) can be selected by using the up/down navigation keys. SME VoIP Handset Guide 4.
6.5.3 Language In this menu it is possible to select different languages for the handset. The menu tree below shows the different languages available on the handset. SETTINGS LANGUAGE English Espanol Deutsch Francais Italiano Nederlands Portugues Dansk Svenska Turkce Polski Norsk Russian-1 Russian-2 Hrvatski Srpski Slovenian The currently applied language is displayed when highlighting the menu “Language”.
6.5.4 LED Signal The LED at the upper left corner of the handset has three different colors: green, yellow, and red. The different colors can be assigned to distinctive situations by the user. As seen in the images above each color of the LED signal (green, yellow, and red) can respectively be configured to indicate: Missed call The LED signal blinks in the chosen color when there is a missed call.
6.5.6 Security In the “Security” menu it is possible to set an automatic keylock and change the PIN of the handset. Phone lock This feature locks the phone, when it is in standby mode. The code needs to be entered before the phone can be accessed. After activating the Phone Lock the handset needs to be rebooted, for this to take effect. To unlock the phone press and hold the key and enter the access code.
Change PIN In “Change PIN” the handset security PIN code can be changed – the PIN code is i.e. used when settings are reset. As seen above the current PIN code must be entered first to change it to a new PIN code. 6.5.7 Handset Name In the following settings, it is possible to change the handset name, select a line, reset settings, and see the status data from the base station. SETTINGS Handset name Line Reset settings Status By selecting “Handset name” the name of the handset can be changed.
