MBU 400 TM Installation Guide 41-001271-00 Rev 00
Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice. Copyright 2008 Aastra Telecom. www.aastratelecom.com All Rights Reserved.
Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool. 2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 3.
Software License Agreement Aastra Telecom Inc., hereinafter known as “Seller”, grants to Customer a personal, worldwide, non-transferable, non-sub licensable and nonexclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.
FCC Information FCC Information Contact your System Administrator or Technical Support for any questions regarding your MBU 400. Have your serial number and MAC address ready when contacting support. You can locate the serial number and MAC address on the bottom of the MBU. For inquiries concerning telephony services, contact your Internet Telephony Service Provider.
The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice to enable you to make the necessary modifications in order to maintain uninterrupted service. If the trouble is causing harm to the telephone network, the telephone company may request you to disconnect the equipment from the network until the problem is resolved.
FCC Information CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. ‘’The Ringer Equivalence Number is an indication of the maximum number of terminals allowed to be connected to a telephone interface.
e) If this equipment MBU 400 causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
Safety Information Safety Information Important Safety Information Charge the battery or handset only in combination with 420d Charger and the SALOM SSW-1444 adapter that comes with the product. Plug the SALOM SSW-1444 AC/DC adaptor in a wall outlet socket near the equipment for easy access/removal of the AC/DC adaptor. Important Battery Information This product uses rechargeable Lithium-ion batteries 3.7V, 650mAh.
Electrical and electronic products including the cables, plugs and accessories should be disposed of separately in order to allow proper treatment, recovery and recycling. These products should be taken to a designated facility where the best available treatment, recovery and recycling techniques are available. Separate disposal has significant advantages: valuable materials can be re-used and it prevents the dispersion of unwanted substances into the municipal waste stream.
Regulatory Information Regulatory Information Europe Declaration of Conformity Hereby, “Aastra Telecom”, declares that this “MBU 400” is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Aastra Telecom, Inc. 155 Snow Blvd. Concord, Ontario Canada L4K 4N9 0979 United States Interference Information: This device complies with Part 15 of the FCC Rules.
Exposure to Radio Frequency (RF) Signals: This wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on the safety standards previously set by both U.S.
Regulatory Information These limits are part of comprehensive guidelines and established permitted levels of RF energy for the general population. These guidelines are based on the safety standards previously set by international standard bodies. These standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.
Table of Contents MBU 400 Installation Guide xv Table of Contents Important Safety Instructions............................................................... iii Importantes mesures de Sécurité.......................................................... iii Software License Agreement.................................................................. v FCC Information.................................................................................... vi Consumer Information..................................
Table of Contents Resetting the MBU............................................................................. 19 Manually Registering/De-registering a Handset................................. 19 Registering Additional Handsets with the MBU................................ 20 Factory Defaulting the MBU.............................................................. 20 Viewing the MBU 400 IP Address and Status Information ............... 21 Accessing the MBU 400 Web UI........................................
Congratulations! And thank you for choosing Aastra Telecom’s MBU 400. The MBU 400 consists of a Mobility Base Unit (MBU) and the Aastra Digital Enhanced Cordless Telephone (DECT) handset (420d) that provide telephony service over the Internet and over the Public Service Telephone Network (PSTN) or landlines. You can install the MBU on a desktop or on a wall, while the 420d handset sits in its charging cradle on a desktop. You can register up to 8 handsets with the MBU.
About This Guide About This Guide This Installation Guide provides the information required to install and quickly configure the MBU 400 on your business or home network. It includes a description of the features and functions of the MBU and the Aastra 420d Handset. We recommend reviewing the material in this guide before installing the system on your network. Documentation The following documentation can be found on the Aastra Telecom website at www.aastratelecom.
MBU 400 Features The MBU 400 provides the following features. MBU Features Call and Telephony Features • • • • • VoIP calling (based on SIP 2.
MBU 400 Features Aastra 420d Handset Features Display • • 128 x 128 pixels, 65K color support, backlight Graphical menu system Call and Telephony Features • • • • • • • • • • • • • • • • • • • 12 numerical keys, 5 navigation keys, 2 function keys Auto answer (when handset is lifted from the charger) Key lock option Call forward - all, busy, no answer Call timer Call transfer and call hold (for internal calls) Call waiting indication Caller ID with name from phone book Distinctive ringing Call log of inc
Requirements Before installing the MBU 400 on your network, the following may be required depending on your network connection: • • • • Broadband Internet connection – cable, DSL, or equivalent Internet Telephony Service Provider subscription – to make voice calls over your Internet connection Analog telephone line subscription – to make ordinary phone calls (and emergency calls) over the LINE port on the MBU (optional) In addition, before you start the installation process, the following may be required:
What’s in the MBU 400 Box? What’s in the MBU 400 Box? The following parts are contained in your product packaging. Verify that you have all of the items referenced below. If you are missing parts, please contact your System Administrator. Note: In addition to the parts below, the MBU 400 includes a wall mounting template, wall mounting screws, and wall anchors.
MBU 400 Hardware The MBU 400 consists of an MBU and the Aastra 420d Handset. The following illustrations describe the ports, indicators, and keys on the MBU 400 hardware.
Aastra 420d Handset - Side View Aastra 420d Handset - Side View REAR SPEAKER GRILL (on the back of the phone) VOLUME UP KEY VOLUME DOWN KEY Speakerphone activation and deactivation key HEADSET JACK CONNECTOR (2.
Aastra 420d Handset Charger - Front View HANDSET CHARGER Aastra 420d Handset Charger - Rear View Aastra 420d Handset Charger POWER SUPPLY CONNECTOR ON HANDSET CHARGER MBU 400 Installation Guide 9
MBU - Top and Rear Views MBU - Top View CALL VOIP I-NET CALL INDICATOR Call indicator flashes during firmware update. Constant light indicates landline or Internet call in progress. VoIP INDICATOR Indicates that the MBU is connected to the Internet Telephony Service Provider POWER I-NET Indicator I-net indicator flashes during boot.
Installing the MBU 400 This section provides procedures for installing your MBU and Aastra 420d Handset. Before beginning the installation process, review the installation requirements as described in the section, “Requirements”, on page 5. Installing on a Desktop You can install the MBU on any flat desktop using the MBU stand included with your unit. To install the MBU 400 on a desktop: 1. Place the MBU stand on a flat surface. 2. Hold the top of the MBU 400 with the back panel facing left. 3.
Installing the MBU 400 Installing on a Wall You can install the MBU on a wall if required. The MBU has two predrilled wall mounting holes on the back of the unit (see illustration below). To install the MBU on a wall: 1. Using the wall mount drilling template, locate and mark the position for the mounting screws on the wall. Depending on the wall type, you may need to use the wall anchors. Both the wall mounting screws and wall anchors are included with your MBU. 2.
Installation sur un mur Vous pouvez installer le MBU sur un mur, si nécessaire. Le MBU dispose de deux ouvertures déjà percées au dos de son boitier en vue d’un montage mural (voir l’illustration ci-dessous). Pour installer le MBU sur un mur: 1. A l’aide des ouvertures au dos du boitier, localiser et marquer au mur l’emplacement qu’auront les vis de montage. Suivant le type de mur, vous pourrez avoir besoin d’utiliser les chevilles murales.
Installing the MBU 400 Connecting the MBU 400 1. To prepare the MBU for Internet telephony, connect the Ethernet cable from the LAN port on the MBU to the LAN port on your broadband modem or router. MBU Reset DC9-20V LAN Line Router / LAN or Connect the Ethernet cable from the LAN port on the MBU to the Ethernet connection on your network as shown below. MBU Reset DC9-20V LAN Line LAN Network Connection 2.
3. Connect the MBU power adapter to the MBU, and plug-in the other end to an active power outlet (preferably a continuous power outlet without a switch to interrupt its power). MBU Reset DC9-20V Line LAN Phone socket to power socket The POWER LED on the MBU lights up steady and the I-NET LED flashes as the MBU proceeds to power up.
Installing the MBU 400 Installing and Registering the Handset 1. On the back of the phone, insert your thumbnail into the slot at the bottom of the phone, and pull up. 2. Insert the Lithium-ion battery face-up into the handset, making sure that the contacts on the battery connect to the contacts in the body of the phone as shown in the illustration, and then replace the battery cover to the back of the phone. Contacts of Battery 3.
4. Place the handset in the charger, and charge the battery. We recommend that you charge the battery fully before first use. This takes approximately 10 hours. When you place the handset in the charger, the handset automatically registers with the MBU, provided you have just reset the MBU. Place the handset near the MBU during the registration process. Note: After registration of the first handset, there is a 5-minute period during which you can register any additional handsets.
Optional MBU and Handset Tasks This section provides optional tasks you can perform, if required, on the MBU and Aastra 420d Handset(s). Resetting the MBU In order for the handsets to register with the MBU, you must press the Reset button on the rear of the MBU. Each time you reset the MBU, the handsets must re-register. Make sure the handset(s) are within range of the MBU for the handset to register properly.
Optional MBU and Handset Tasks 6. To manually register the handset, select Settings->System Settings ->Handset Settings->Register handset and press Yes at the prompt. The handset begins the registration process immediately. Note: If multiple handsets are registered with the MBU, you can also select a specific handset by selecting Handsets in the Handset Settings menu, choosing the required handset, and pressing the Register or Deregister softkey.
Viewing the MBU 400 IP Address and Status Information You can view the MBU 400 IP address and status information from the Handset screen. + UP To view the IP address and status of the MBU: - 1. After pairing the handset to the MBU, press the + (UP) button on the side of the handset to connect to the base. 2. Scroll down to see the IP address and other status information about the MBU. DOWN System Status IP Address --Network-MAC Address 00-08-7g-98-45-cf IP address 192.345.43.
Accessing the MBU 400 Web UI Accessing the MBU 400 Web UI You can access the MBU 400 Web User Interface using your browser and the IP address of the MBU 400. To access the MBU 400 Web UI: 1. Open your web browser and enter the MBU’s IP address (in dotted decimal format) into the address field, and press Enter. ( For example, http://192.168.0.13.) Note: To find the IP address of your MBU 400, see “Viewing the MBU 400 IP Address, on page 21. Enter IP Address The Login window displays. 2.
The MBU 400 Welcome screen displays. 3. To logout, close the browser window. For more information about using the options in the MBU 400 Web UI, see the MBU 400 User Guide, or your System Administrator.
Using the MBU 400 Using the MBU 400 This section briefly describes how to use your MBU 400. For more detailed information about using the features on your MBU 400, and to customize your Aastra 420d handset, see your MBU 400 User Guide. For information about configuring and upgrading your MBU 400, see your MBU 400 Administrator Guide. Handset Idle Screen After successful registration of the handset to the MBU, the idle screen displays.
Idle Mode Options When in idle mode, an Options softkey displays in the lower right corner of the screen.
Using the MBU 400 Handset Main Menu To display the Main Menu on the handset, press the OK button in the center of the navigation keys as shown below. Main Menu Button (also OK button) Navigation Keys The Main Menu displays. The following illustration describes the icons on the Main Menu screen. Main Menu Settings Contacts Intercom Call Log Contacts Messages (voicemail) The Handset Main Menu has 5 options you can select to customize and operate the phone.
Call Log - Allows you to access and view the Call Log which contains a list of all incoming, outgoing, and missed calls.
The volume control is located on the left side of the phone. You can increase or decrease the volume while on an active call as required. To adjust the volume on the phone: + UP 1. Press the + key to increase the volume as required. 2. Press the - key to decrease the volume as required. - Using the MBU 400 Using the Volume Control Using the Speakerphone DOWN The speakerphone control is located on the left side of the phone beneath the volume control.
Troubleshooting The following is a list of solutions to the most common issues that you may experience when you install and use the MBU 400. Most of the problems you can easily solve yourself, whereas others require that you contact your service provider. To view the most recently updated troubleshooting information, go to www.aastratelecom.com. Issue Causes The handset display is black. 1) Handset is in power saving mode. 2) Batteries are drained. 3) Power is not turned on. 1) Press any key.
Troubleshooting Issue Causes Solutions The POWER indicator on the MBU is not lit. 1) MBU is not powered. 1) Check that the MBU power cord is connected properly, and that the adapter is plugged into a power outlet. (If possible, a continuous power outlet.) The I-NET indicator on the MBU is not lit. 1) The Ethernet cable is not connected. 1) Check that the Ethernet cable between the WAN port on the MBU and the LAN port on your modem or router is connected properly.
Issue Causes Solutions 1) The country setting is wrong. 1) Check that you have chosen the country that you are in. Open the System settings menu, choose Country selection, and then choose the country that you are in. I cannot make Internet calls, the VoIP indicator on the MBU is not lit, and the right status indicator in the upper left corner of the display is black. 1) The configuration of the phone is not complete. 1) Check that you have configured your phone properly. Go to www.aastratelecom.
Issue Causes Troubleshooting 4) The router blocks Internet telephony. 5) The router firmware needs updating. When I make Internet calls, the sound quality is poor. 1) There is too much simultaneous data traffic on your broadband connection. 2) Your Internet Telephony Service Provider’s Quality of Service is based on a “best efforts” rather than a guaranteed voice priority method. 32 MBU 400 Installation Guide Solutions 4) a) Use port forwarding.
Issue I cannot make Internet calls, but it worked yesterday. Causes Solutions 1) The MBU is not logged in at the Internet Telephony Service Provider. 2) The router is turned off. 3) The SIP server is down. 4) The Internet connection is down. How do I determine the software version of my Handset? 1) I need to know the software version currently installed on my MBU 400. 1) Check that all cables are connected properly, and check that power is turned on, and then reset the MBU. 2) Turn on the router.
Index Symbols 410d Handset main menu 26 420d Handset 7 features 4 idle mode 25 idle screen 24 installing 16 registering 16 registering/de-registering 19 420d Handset Charger 9 A M main menu, handset 26 MBU 400 about the hardware 7 connecting 14 features 3 hardware included 6 installing on a desktop 11 installing on a wall 12 IP address for 21 registering additional handsets 20 Documentation 2 requirements 5 set factory defaults 20 status display 21 using 24 MBU gateway 10 Mesures de Sécurité iii F R
Index T troubleshooting 29 V volume control 28 W Web UI, accessing 22 Index-2 MBU 400 Installation Guide
If you’ve read this owner’s manual and consulted the Troubleshooting section and still have problems, please visit our Web site at www.aastratelecom.com, or call 1-800-574-1611 for technical assistance. © Aastra Telecom Inc.
