Section english 2 1) From.the.idle screen,.press. 2) Press. .and. .to.select.Settings. 3) Press. .and. .to.select.time and date. 4) Press. .and. .to.select.time zone . 5) Press. .and. .or.just.press. . (gmt -12 ‡ gmt +13) . 6) Press. 41 A D vA n c e D S e t t i n g S .to.enter.the.main.menu .. .and. .to.select.your.preferred.time.zone. .select.Daylight saving .
Section english 2 7) Press. .and. .or.just.press. saving, Standard) . .to.select.your.preferred.mode.(Daylight If.you.wish.to.adjust.the.time format.and.time separator.as.well.as.the.Date format and.Date separator settings,.this.is.easily.done.here . Set the preferred line You.can.confi.gure.how.you.want.to.route.your.outgoing.calls.when.using. Landline:.. . Skypeout:. . Always ask:.. Select.this.option.if.you.always.want.to.route.your.landline.and/or.mobile.phone.calls.via.the... landline.
Section english 2 4) Press. .and. .to.select.preferred line. 5) Press. .and. .or.just.press. Skypeout, Always ask) . .to.select.your.preferred.port.(Landline, change the country code As.Skype.does.not.know.where.in.the.world.you.are.connected.to.the.Internet,.you.will.always.have.to.enter. the.country.setting.when.calling.landline.phones.and/or.mobile.phones.via.the.Internet.(SkypeOut) ..This. applies.even.when.you.call.a.phone.in.your.own.country ..If.you.save.your.country.settings.in.
Section english 2 3) Press. .and. .to.select.phone settings. 4) Press. .and. .to.select.region. 5) Press. .to.select.country code,.then.enter.your.preferred.country.code.using. the.keypad . 6) Press. .and. .to.select.Area code,.then.enter.your.preferred.area.code. using.the.keypad .
english Section 2 change the landline country setting As.your.DUALphone.works.both.with.Skype.telephony.and.ordinary.telephony.via.landline.connections,.your. DUALphone.has.to.know.in.what.country.you.are.connecting.to.the.landline.system ..In.other.words,.the. confi.guration.you.make.here.has.nothing.to.do.with.Skype,.only.with.landline.telephony .. pLeASe note: • Emergency.calls.can.only.be.made.via.the.landline . 1) From.the.idle screen,.press. 45 A D vA n c e D S e t t i n g S .to.enter.the.main.
english Section 2 change the handset language You.can.change.the.language.displayed.on.your.handset ..You.can.select.another.language.than.English.only.if. your.DUALphone.is.connected.to.the.Internet . 1) From.the.idle screen,.press. 46 A D vA n c e D S e t t i n g S .to.enter.the.main.menu .. 2) Press. .and. .to.select.Settings. 3) Press. .and. .to.select.phone settings. 4) Press. .and. .to.select.Language. 5) Press. .and. .or.just.press. .to.select.your.preferred.language.(A ‡ z) .
english Section 2 Should.you.accidentally.select.a.language.which.makes.it.hard.for.you.to.fi.nd.the.Language.menu.again,.use. this.shortcut: 1) From.the.idle screen,.presss. .to.enter.the.main.menu .. 2) Press.three.times.on.the.number.8.key . register / deregister your handset Use.the.register.function.whenever.you.need.to.register.your.handset.with.a.base.station,.for.instance. when.registering.the.handset.with.a.base.station.other.than.the.one.you.are.already.registered.to ..Use.the. Deregister.
Section english 2 4) Pres. .and. handset .. .or.just.press. .to.select.register handset or.Deregister note: •. To.make.registration.possible,.make.sure.that.the.base.station.has.registration.mode.enabled ..This.is.done. by.pressing.reset.on.the.back.of.the.base.station . Set the contrast You.can.adjust.the.contrast.of.your.display .. 1) From.the.idle screen,.pres. 48 A D vA n c e D S e t t i n g S .to.enter.the.main.menu .. 2) Press. .and. .to.select.Settings. 3) Press. .and. .to.select.
Section english 2 4) Press. .to.select.contrast .. 5) Change.the.Contrast.level.using. ./. .. Should.you.accidentally.select.a.setting.which.makes.it.hard.for.you.to.fi.nd.the.contrast menu.again,.use.this. shortcut: 1) From.the.idle screen,.press. .to.enter.the.main.menu .. 2) Press.three.times.on.the.number.5.key .
english Section 2 internet settings You.can.confi.gure.settings.such.as.IP.mode,.IP.address,.Skype.proxy.and.Firmware.proxy ..However,.if.you. have.an.advanced.Internet.connection.and.are.not.familiar.with.fi.rewalls.and.ports,.we.recommend.that.you. consult.someone.with.knowledge.on.this.or.read.more.on.the.topic.at www.skype.com. In ip mode.you.can.choose.Dynamic.or Static ..The.default.setting.of.your.DUALphone.is.dynamic.IP.mode,. which.covers.the.needs.of.most.users ..Should.you.wish.to.attach.the.
Section english 2 6) Press. .and. .to.select.Static . 7) A.wizard.will.guide.you.through.the.confi.guration .
english Section 5 2 In.Skype proxy.you.can.confi.gure.all.the.settings.regarding.this.proxy ..This.is.how.to.do.it:. 1) From.the.idle screen,.press. A D vA n c e D S e t t i n g S .to.enter.the.main.menu .. 2) Press. .and. .to.select.Settings. 3) Press. .and. .to.select.Advanced. 4) Press. .and. .to.select.internet settings . 5) Press. .and. .to.select.Skype proxy .
Section english 2 6) Press. .to.select.proxy . 7) Press. .and. .to.select.Yes . 8) Press. .and. .or.just.press. httpS, SockS5) .. .to.select.the.proxy.host.type.(Automatic, 9) Automatic.may.be.selected.if.your.proxy.supports.this.feature ..If.you.select.one.of.the.other.options,.a. wizard.will.guide.you.through.the.relevant.confi.guration . In.firmware proxy you.can.confi.gure.all.the.settings.regarding.this.proxy ..This.is.how.to.do.it: 1) From.the.idle screen,.press. 2) Press.
Section english 2 3) Press. .and. .to.select.Advanced. 4) Press. .and. .to.select.internet settings . 5) Press. .and. .to.select.firmware proxy . 6) Press. .to.select.proxy . 7) Press. .and. .to.select.Yes . 8) Use.the.keypad.to.enter.the.HTTP.proxy.IP.Address ..A.wizard.will.guide.you.through.the.confi.guration . .
english Section 2 In.Skype ports.you.can.confi.gure.all.the.settings.regarding.the.incoming.connection.port ..This.is.how.to.do.it:. 1) From.the.idle screen,.press. .to.enter.the.main.menu .. 2) Press. .and. .to.select.Settings. 3) Press. .and. .to.select.Advanced. 4) Press. .and. .to.select.Skype ports,.then.enter.your.choices.for.port.and. Alternative ports.using. . Adjust the earpiece volume During.a.call.just.press. is.terminated . ./. .to.increase.or.decrease.the.volume ..The.setting.
english Section 2 connect a headset Free.your.hands.while.talking.–.connect.an.external.headset ..The.connector.is.of.the.mono.type,.plug.size. .5mm ..Please.note.that.not.all.headsets.will.be.suitable ..Ask.for.a.set.with.an.impedance.of.30.Ohms.or. higher . note: •. We.recommend.that.you.use.the.Jabra.EarWave.boom.with.a.universal. .5mm.jack .. . (Jabra.p/n.100-73030.000-50) reset the phone and base To.restore.the.DUALphone’s.factory.settings.you.can.reset.the.phone.and.base ..Please.note,.
english Section 2 n Contacts Your.list.of.contacts.contains.all.Skype.users.as.well.as.all.landline.phone.users.that.you.have.added ..There.is.a. limit.to.the.number.of.entries.you.can.make,.but.your.contact.list.can.nevertheless.hold.hundreds.of.contacts . It.is.easy.to.access.your.list.of.contacts:. 1) From.the.idle screen,.press. 2) Press. .to.enter.Contacts . .to.select.Contacts . 3) Browse.your.contacts.using. .. 4) Or.search.for.a.contact.with.the.quick.search.feature.by.using.the.
Section english 2 7) Under.Advanced.you.have.access.to.more.options.(rename, remove, edit, block, request details, Add contact) . Your.contacts.are.ordered.as.follows: •. Online.Skype.contacts.(alphabetically.by.full.name) •. Offl.ine.Skype.contacts.with.call.forwarding.and.SkypeOut.contacts.(alphabetically.by.full.name) •. Offl.ine,.voicemail.divert,.and.non-authorised.Skype.contacts.(alphabetically.by.full.name) note: •. If.you.have.more.contacts.than.your.DUALphone.supports,.you.might.experience.
english Section 2 exchange contact details request You.can.send.an.authorisation.request.to.a.Skype.user.–.and.if.it.is.accepted,.you.can.see.his.or.her.online. status . When.adding.a.contact.to.your.Contact.list.you.will.be.prompted.to.specify.if.you.want.to.send.an. authorisation.request ..We.recommend.that.you.send.this.request.but.you.do.not.have.to.do.so.–.and.you. can.send.the.request.whenever.you.wish.to ..If.you.do.not.send.the.request,.you.will.never.be.able.to.see.the. contact’s.online.status .
Section english 2 5) Press. .and. .to.select.request details. 6) Use.the.keypad.to.enter.any.text.to.be.sent.along.with.your.request . 7) Press. .to.send.the.request .. note: •. You.can.only.request.details.from.users.whose.online.status.is.shown.with.a.question.mark .. rename a contact You.can.change.the.name.of.a.contact . If.a.contact.has.a.Skype.user.name.that.is.not.very.informative,.you.can.give.him.or.her.a.more.distinctive. name.to.be.shown.on.your.contact.list . 1) From.the.idle screen,.
Section english 2 5) Press. .to.select.rename . 6) Enter.the.desired.new.name.using.the.keypad . remove a contact You.can.remove.a.contact ..Your.options.are: remove and block:. Remove.and.block.a.contact ..Please.note.that.this.option.applies.only.to.Skype.contacts . remove: . Remove.a.contact.from.your.Contact.list ..This.option.applies.to.Skype.as.well.as.. . . landline.contacts . 1) From.the.idle screen,.press. 2) Press. 61 A D vA n c e D S e t t i n g S .to.enter.the.main.menu .. .to.
Section english 2 5) Presss. .and. .to.select.remove . 6) Presss. .and. .or.just.press. (remove and block, remove) . .to.select.the.required.type.of.removal. 7) In.both.cases.you.are.asked.whether.you.really.want.to.remove.the.contact ..Press. contact,. .to.cancel . .to.remove.the. block a contact You.can.block.a.Skype.contact.to.prevent.him.or.her.from.calling.you ..Please.note.that.this.option.applies.only. to.Skype.calls ..You.can.see.your.blocked.contacts.under.Settings ‡.manage blocked users.
Section english 2 n Make Dialling 4) Press. .and. .to.select.Advanced.. 5) Press. .and. .to.select.block .. 6) Press. .to.block,.press. .again.to.unblock . and receive calls Dial editor 1) From.the idle screen, type.the.phone.number.you.want.to.call.using.the. keypad;.alternatively,.press. .to.select.the.number.from.contacts. 2) Press. .to.select.the.line.(Dial.on.SkypeOut,.Dial.on.landline) . 3) Select.the.preferred.line.by.pressing. 63 A D vA n c e D S e t t i n g S .and. .or.just.
english Section 2 How.to.pre-dial.a.Skype.user: 1) From.the.Idle.screen,.hold.down. for.more.than.two.seconds . 2) Type.the.Skype.name.of.the.person.you.want.to.call . 3) Press. .to.call . character map For.keys.0.‡.9,.multi.tapping.is.possible .. Multi.Tap.Order: keY mULti tAp orDer: 0 Space.+.0 1 1.. ...,..?..!..-.._..@. 2 a..b..c.. ..æ..å..ä..á..à..â..ã..ç 3 d..e..f..3..ë..é..è..ê 4 g..h..i..4..ï..í..ì..î 5 j..k..l..5 6 m..n..o..6..ø..ö..ñ..ó..ò..ô..õ 7 p..q..r..s..7..ß 8 t.
english Section 2 Speakerphone During.a.call.you.can.switch.between.the.speaker.and.earpiece . 1) Press. .to.select.Speaker . 2) Press. .again.to.return.to.earpiece . Start a new call during a call This.is.how.to.start.a.new.call.during.an.active.call: 1) Press. .to.put.your.active.call.on.hold . 2) Use.the.keypad.to.enter.a.new.number.manually.or.locate.the.number.on.your. Contact.list.by.using.“options->Search in contact list”. 65 A D vA n c e D S e t t i n g S 3) Press. .to.start.the.
english Section 2 conference call From.your.DUALphone.you.can.initiative.a.3-party.conference.call.between.one.Skype.user,.one.landline.caller. and.yourself ... 1) Start.a.Skype.or.landline.call . 2) Put.the.active.call.on.hold by.pressing. . . 3) Start.a.landline.or.Skype.call . 4) Choose. “options->Join in conference”, and.the.conference.is.established . 5) Press. .to.end.the.conference . Skype conference call The.DUALphone.cannot.initiate.a.Skype.conference.call,.but.you.can.participate.in.a.
english Section 2 Regarding.forwarding.of.landline.calls:.Please.contact.your.landline.provider .. 1) From.the.idle screen,.press. .to.enter.the.main.menu .. 2) Press. .and. 3) Press. .to.select.call divert . 4) Press. .to.select.call forward.. 5) Press. .and. .to.select.Settings.. .or.just.press. .to.select.the.required.option.(Yes, no) . 6) After.selecting.Yes.you.will.be.prompted.to.enter.a.call.forward.number ..Press.the.keypad .
english Section 2 view call history You.can.see.all.call.history.information,.including.missed.calls,.outgoing.calls,.incoming.calls,.authorisation. requests.or.voicemails ..Whenever.there.is.an.entry.on.one.of.the.lists,.you.can.see.the.details,.such.as.the. phone.number,.name.(when.accessible).and.a.time.log.indicating.when.the.entry.was.received ..Please.note. that.the.lists.can.contain.30.entries.–.the.oldest.ones.will.be.deleted.fi.rst ..Also,.please.note.that.the.lists.will. be.deleted.whenever.
Section english 2 3) Press. .and. .or.just.press. .to.view.the.preferred.history.(All calls, missed calls, incoming calls, outgoing calls, voicemails, Authorizations) . Set privacy for calls You.can.specify.which.kinds.of.Skype.and.SkypeIn.calls.you.want.to.accept ... 1) From.the.idle screen,.press. 2) Press. .and. .to.select.Settings. 3) Press. .and. .to.select.privacy. 4) Press. .and. .or.just.press. (Skype calls, Skypein calls) . 69 A D vA n c e D S e t t i n g S .to.enter.the.main.menu ..
Section english 2 5) Under.Skype calls,.press. .and. .or.just.press. setting.(Anyone, contacts, if details shared) . .to.select.your.preferred. 6) Under.Skypein calls,.press. .and. .or.just.press. .to.select.your. preferred.setting.(Anyone, contacts, known numbers) . call waiting When.someone.calls.you.during.an.active.call,.you.will.be.notifi.ed.by.a.tone.in.the.earpiece.as.well.as.the. message.‘Call.waiting’.on.the.display . There.are.two.types.of.waiting.calls:.Calls.on.the.same.line.you.are.
english Section 2 example two: 1) You.have.an.active.Skype.call . 2) When.you.receive.a.landline.call,.you.will.hear.a.beep . 3) Press. hold . .to.answer.the.new.call.while.automatically.putting.the.original.call.on. 4) To.switch.between.the.calls,.press. . n Dial outgoing calls Dial a telephone number from the outgoing calls list 1) From.the.idle.screen,.press. 71 A D vA n c e D S e t t i n g S 2) Press. .for.options . 3) Press. .to.select.call . .to.access.the.list.of.outgoing.calls .
english Section 2 n Firmware update You.can.check.to.see.which.software.version.your.DUALphone.is.presently.using.as.well.as.upgrade.to.the. most.recent.version ..Your.options.are: Latest firmware:. . . Displays.the.latest.fi.rmware.version ..Please.note.that.you.cannot.use your.DUALphone.during.the.update.process ..The.update.typically.lasts.15.minutes,.. depending.on.your.Internet.connection . current firmware: . Displays.the.fi.rmware.version.currently.used.by.your.DUALphone . All firmware vers.
Section english 2 5) Press. .and. .or.just.press. .to.select.the.required.option.(Latest firmware, current firmware All firmware vers.) . 6) Under.Latest firmware,.press. .to.install ..Please.be.aware.that.the. download.can.take.some.time ..The.handset.will.prompt.you.when.the.fi.rmware. update.is.fi.nished . 7) Under.current firmware,.you.fi.nd.specifi.cations.of.the.fi.rmware.version. presently.used.by.the.base.station.and.the.handset . 8) Under.All firmware vers.,.you.can.see.prior.updates ..Press.
Section english 3 Support information Please visit www.dualphone.net for updated help and support. Here you will find documentation on FAQ, troubleshooting and new features. n Advanced troubleshooting Problem CAUSE Solution I have nowhere to plug in the base station. • Your computer or other equipment may be occupying the Internet connection port. • Get a router, allowing you to attach more units to the same Internet connection port.
english Section 3 Problem CAUSE Solution I cannot sign in to Skype. • Your Internet connection timed out because you are not using an “Always on” connection. • Some broadband connections require that you log on the Internet every time you wish to use it, and the connection will automatically close after for example 20 minutes of inactivity. Your DUALphone does not work with such connections, only with “Always on” connections. Contact your Internet provider and get an “Always on” connection.
english Section 3 Problem CAUSE Solution The time on the idle display is incorrect. • The base station is not connected to the Internet. • The handset gets the time and date from the Internet. Connect the base station to the Internet and wait for a few minutes. • You have not programmed your Time Zone and Daylight saving. • Select your time zone via Settings > Time and Date > Time zone.
english Section 3 Problem CAUSE Solution I experience a bad sound quality during Skype calls. • You are probably behind a router which interferes with the sound. • In order to obtain better sound, we recommend that you open the specific port shown under Settings > Advanced > Internet settings > Skype ports to incoming TCP and/or UDP traffic. However, on some routers you cannot configure incoming UDP traffic although you can still configure rerouting of ports with incoming TCP traffic.
english Section 3 probLem cAUSe SoLUtion i cannot access the main menu contacts. •.You.are.signed.out . •.Your.contact.list.resides.on.a.central.Skype. server.and.is.therefore.visible.only.when.you. are.signed.in ..Sign.in.via.Status > Sign in to Skype. i cannot see if a Skype contact is online as his or her online status is always shown as •.The.contact.in.question.has. not.been.authorised . •.Send.an.Authorisation.request:.From. contacts,.select.options > Advanced > request details..Whenever.a.
english Section 3 Problem CAUSE Solution There is no antenna symbol in the upper right hand corner of the display. • The handset is not registered. • Register the handset via Settings > Cordless settings > Register handset. I do not understand the language on the handset. • You have chosen the wrong language. • From the idle screen, press Menu > 888, then select your preferred language from the list.
english Section 80 3 n FAQ Question Answer Why is the DUALphone 3088 for Skype better than a Wi-Fi phone for Skype? Because it is more reliable (DECT), has no interference problems with other wireless devices (Wi-Fi, Bluetooth), has a much longer talk time (more than 10 hours), standby time (more than 140 hours) and range (up to 300 meters). In practice the DUALphone 3088 has a superior voice quality with increased distance between the handset and the base station/router.
english Section 81 3 Question Answer What Skype features does my DUALphone support? • Superior Skype sound quality • Calling via Internet: Skype to other Skype users • Calling via SkypeOut to ordinary telephone numbers • Works with SkypeIn – enables reception of calls from ordinary telephone numbers (PSTN) • Works with Skype VoicemailTM (view, play, delete, record personal greeting) • Skype conference call (invited party) • View, search and call Skype contact list • Skype Call Forwarding • Skype Call
english Section 82 3 Question Answer In which countries has the DUALphone 3088 been approved? The DUALphone 3088 has been approved in the following European Union Member States: Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, The Netherlands, United Kingdom.
english Section 3 Question Answer Is the handset GAP compatible? Your DUALphone uses a number of features specific to Skype. Therefore we recommend that you do not use other handsets than the one provided with your DUALphone. Can I use several handsets with the same base station? Yes. You will be able to use up to six handsets which can all take advantage of the same Skype account. This is a coming feature. Can I divert an incoming Skype call? Yes.
english Section 84 3 Question Answer Which headset works with the DUALphone? The connector is of the mono type and the plug size 2.5 mm. Please note that not all headsets will be suitable. Ask for a set with an impedance of 30 Ohms or higher. We recommend that you use the Jabra EarWave boom with a universal 2.5mm jack. (Jabra p/n 100-73030000-50).
english Section 3 n CE Declaration of Conformity This product is manufactured for RTX Products A/S. Please also refer to the introduction in the Installation Guide and User Manual, guarantee and safety & warranty information sheets.
english Section 86 3 n End-user license agreement from Skype su p p o r t i n f o r m at i o n