Product Information

Roku® Streaming Player
Important Product Information
Introduction
The Roku streaming player which accompanies
this Important Product Information (“Player”)
allows you to stream online entertainment to your
TV. A Roku account is required to activate your
Player. When you sign up for a Roku account, you
will be asked to provide your contact information
and a payment method so that you can easily rent
movies or sign-up for additional services. Your
authorization is required for any such charges.
There are no equipment rental fees for owning
a Player. However, a paid subscription or other
form of payment may be required to access
some channels or content. Channel availability is
subject to change and varies by country. Check
with each channel provider for specific bandwidth
requirements to stream SD, 720p, 1080p HD, 4K
and HDR (if your player supports 4K and/or HDR)
content.
Safety Precautions
The Player has been designed with the highest
concern for safety. However, any electrical device,
if used improperly, has the potential for causing
fire, electrical shock, property damage or personal
injury. To help ensure accident-free operation,
follow these guidelines:
• Observe all warnings, precautions and
instructions.
• Regularly inspect the AC power adaptor for
damage.
• Stop use, unplug the AC power adaptor (if
applicable) from the electrical outlet and
disconnect any other cables immediately, if
the Player has been damaged, cracked or
punctured, or if the Player functions in an
abnormal manner, produces unusual sounds or
smells or becomes too hot to touch.
• For more information on product safety and
troubleshooting, please go to www.roku.com/
support.
Use and Handling
• Do not operate the remote using any vigorous
or forceful motions or gestures.
• If your Player comes with a remote control and/
or headphones, keep them both out of reach of
children. They are not toys.
• The product packaging may include plastic
bags, cable ties and fasteners. Dispose of these
properly and keep them out of reach of children,
as they could present a choking hazard.
• Do not touch the Player or connected cables
during an electrical storm.
• Do not allow liquid, small particles or other
foreign objects to get into the Player or
accessories.
• Do not expose the Player or accessories to
liquid, smoke or steam.
• Do not expose the Player or accessories to high
temperatures, high humidity or direct sunlight.
• Do not place the Player, remote, or AC adaptor
on the floor or in a place where they may cause
someone to trip or stumble.
• Permanent hearing loss may occur if the
Player or headphones are used at high
volume. To prevent possible hearing
loss, limit the amount of time you use
the Player or any headphones at high volume.
• Do place your Player within range of your
wireless network.
• Do not place your Player in an enclosed cabinet;
it may interfere with the wireless signal or cause
it to overheat.
• Do not place anything on top of your Player; it
may cause the Player to overheat.
• Do not drop, crush or disassemble the Player.
• Do not attempt to repair your Player yourself.
Disassembling the Player may cause damage
not covered by the warranty.
Important Tips About Battery Handling
Inserting batteries: Be sure to insert each battery
negative (-) side first, pushing it into the coil and
then into the compartment. Never insert batteries
positive (+) side first.
Replacing batteries: Always replace dead batteries
with two brand-new batteries from the same
manufacturer. Never use damaged batteries.
Disposal of batteries: Always dispose of batteries
following federal guidelines or local ordinances. Do
not dispose of used batteries in an open fire.
Warning Signs: If your remote gets warm/hot
during use, discontinue use and contact Roku
Customer Support immediately at www.roku.com/
support. There is a risk of explosion if a battery is
replaced by an incorrect type.
Voice Services
For players and geographies which support
voice search, please see the End User License
Agreement and Privacy Policy for further
information located at www.roku.com/legal.
The License Agreement
The applicable software license terms for the
Player is at www.roku.com/legal. Use of the Player
constitutes your agreement to those license
terms and the limited warranty set forth below
for your country. If you disagree and you are
within the allowable time period for returns under
Roku’s return policy (if purchased from Roku)
or the applicable return policy of the authorized
distributor (if purchased from such distributor),
you may return the Player to the place where you
obtained it for a refund, subject to the terms of the
applicable return policy.
Limited Warranty & Warranty Service Process
Limited Warranty
For any Player purchased and delivered to end
users in the US, go to www.roku.com/support
for the warranty terms and conditions. You may
also request a copy of such terms by mail by
contacting Roku, Inc. at 150 Winchester Circle, Los
Gatos, CA 95032.
Automatic Software Updates
Roku reserves the right to automatically update
the software on the Player from time to time in
its sole discretion, including adding, changing