Wireless Communication and Meter Pairing 7 Default Device Default Device If more than 1 device is paired, select the default paired device for the Auto‑Send and Sync Time features. 1 2 Turn the meter on by briefly pressing . From Main Menu, press to highlight Settings. Press . Press Press 3 4 Press to highlight Default Device. Press . A list of paired devices appears. Press to highlight the device you want as the default device. . to highlight Wireless.
7 Wireless Communication and Meter Pairing Auto-Send Auto-Send Select whether data is automatically sent to the default paired device after each test. 1 2 Turn the meter on by briefly pressing . From Main Menu, press to highlight Settings. Press . Press Press 3 . to highlight Wireless. Press to highlight Auto‑Send. Press . 4 to highlight On or Off. Press Press option. or to move Press to set the option and return to the previous menu. to the 86 52926_07414587001_EN.
Wireless Communication and Meter Pairing 7 Sync Time Sync Time Select whether to synchronize the time and date to the default paired device. 1 2 Turn the meter on by briefly pressing . From Main Menu, press to highlight Settings. Press . Press Press 3 . to highlight Wireless. Press to highlight Sync Time. Press . 4 Press or or Off. Press the option. to highlight On to move to Press to set the option and return to the previous menu. 87 52926_07414587001_EN.
7 Wireless Communication and Meter Pairing Pairing Additional Devices Pairing Additional Devices This procedure is to add another paired device (assumes there is already 1 paired device). You can pair 5 devices. If you have 5 paired devices, you must delete a pairing before you can add another device. The device you choose remains the default until you change it. 1 2 Turn the meter on by briefly pressing . From Main Menu, press to highlight Settings. Press . Press Press 3 . to highlight Wireless.
Wireless Communication and Meter Pairing Pairing Additional Devices 7 4 Press or to highlight Pair Device. Press . If there are less than 5 paired devices: Pair Device appears. Proceed to Step 5. 5 If there are already 5 paired devices: Maximum paired devices appears. You must delete a paired device before you can proceed to Step 5. Press or to highlight Yes. Press . 6 Prepare the other device for pairing. Refer to the other device’s instructions for information about pairing.
7 Wireless Communication and Meter Pairing Pairing Additional Devices 8 9 When pairing is complete, and the name of the paired device appear. Press . If there is more than 1 paired device, the meter asks if you want the new device to be the default device. Press or to highlight No or Yes. Press to set the option and return to Pairing. Press to return to the previous menu. 90 52926_07414587001_EN.
Wireless Communication and Meter Pairing Delete Pairing 7 Delete Pairing This procedure is to delete a paired device (assumes there is at least 1 paired device). You can pair 5 devices. If you have 5 paired devices, you must delete a pairing before you pair to another device. The device you choose remains the default until you change it. 1 2 Turn the meter on by briefly pressing . From Main Menu, press to highlight Settings. Press . Press Press 3 . to highlight Wireless. Press Press .
7 Wireless Communication and Meter Pairing Delete Pairing 4 5 Press or to highlight Delete Pairing. Press . Press or to highlight the device to delete. Press to set the option. 92 52926_07414587001_EN.
Wireless Communication and Meter Pairing Delete Pairing 7 6 If the selected device is not the default device: If the selected device is the default device: The pairing is deleted. The name of the deleted device and appear. The meter prompts you to select a new default device. If there is only 1 device remaining, it becomes the default device. The list of paired devices appears. Highlight the new default device and press .The name of the deleted device and appear, along with the new default device.
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Chapter 8: Meter and Lancing Device Cleaning and Disinfecting Meter and Lancing Device Cleaning and Disinfecting 8 What is the difference between cleaning and disinfecting? Cleaning is the removal of dirt from the meter or lancing device.3 Disinfecting is the removal of most, but not all, disease‑causing and other types of microorganisms (bloodborne pathogens) from the meter or lancing device.
8 Meter and Lancing Device Cleaning and Disinfecting NOTE For technical assistance or questions on cleaning and disinfecting, contact the Accu-Chek Customer Care Service Center at 1‑800‑858‑8072. Cleaning and Disinfecting the Meter WARNING If the meter is being operated by a second person who is providing testing assistance to the user, the meter and lancing device should be cleaned and disinfected prior to use by the second person.
Meter and Lancing Device Cleaning and Disinfecting 8 How to Clean and Disinfect the Meter WARNING Failure to follow these instructions will damage the meter and stop it from working properly. • DO NOT clean or disinfect the meter while performing a blood glucose or control test. • DO NOT get any moisture in slots or openings. • DO NOT spray anything onto the meter. • DO NOT immerse the meter in liquid. • Always use the same product for both cleaning and disinfecting.
8 Meter and Lancing Device Cleaning and Disinfecting 4 Wash hands thoroughly with soap and water. 98 52926_07414587001_EN.
Meter and Lancing Device Cleaning and Disinfecting 8 Cleaning and Disinfecting the Lancing Device To clean and disinfect without damaging the lancing device, follow these procedures carefully. When to Clean and Disinfect the Lancing Device • Clean the lancing device to remove visible dirt or other material prior to disinfecting. • Clean and disinfect the lancing device at least once per week to remove visible dirt or other material for safe handling.
8 Meter and Lancing Device Cleaning and Disinfecting How to Clean and Disinfect the Lancing Device WARNING Failure to follow these instructions may damage the lancing device and stop it from working properly. • DO NOT get any moisture into any openings. • Always use the same product for both cleaning and disinfecting. 1 Wash hands thoroughly with soap and water. 2 Wipe the entire surface of the lancing device and the inside of the cap with a Super Sani‑Cloth.
Meter and Lancing Device Cleaning and Disinfecting 8 4 Wash hands thoroughly with soap and water. 101 52926_07414587001_EN.
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Chapter 9: Meter Maintenance and Troubleshooting Meter Maintenance and Troubleshooting 9 Meter Maintenance The meter automatically tests its own systems every time you turn it on and lets you know if something is wrong. See the Error Messages section of this chapter. If you have problems with the meter or think the results are not accurate, perform a control test with an unexpired test strip and control solution.
Meter Maintenance and Troubleshooting 9 Error Messages w WARNING • Never make therapy decisions based on an error message. • If you have any concerns or see any other error message, contact the Accu‑Chek Customer Care Service Center at 1-800-858-8072. Error Messages The meter will not turn on or the display is blank. • Batteries are dead. Insert new batteries. • Display is damaged. / Meter is defective. Contact the Accu‑Chek Customer Care Service Center at 1-800-858-8072. • Extreme temperatures.
Meter Maintenance and Troubleshooting 9 There is no connection between the meter and PC. Connect the USB cable and retry the connection. Blood glucose results were not transferred to a paired device. Make sure the paired device is within range of the meter and turned on. Data could not be transferred from the meter to the PC. Check the PC or USB cable. Data cannot be sent to a paired device because the meter is in Flight Mode. Retry the data transfer when the meter is not in Flight Mode.
9 Meter Maintenance and Troubleshooting One or more blood glucose results are excluded from the selected low/high data because the test results are invalid. The date entered is not valid. Enter the correct date. A meter setting was changed while in Flight Mode. The setting change will not take effect until Flight Mode is turned off. Pairing to a device cannot be performed while in Flight Mode. Retry pairing when the meter is not in Flight Mode.
Meter Maintenance and Troubleshooting The test strip may be damaged, not properly inserted, or was previously used. Remove and reinsert the test strip or replace it if damaged or previously used. 9 A meter or test strip error has occurred. Repeat the blood glucose test. If a second E-3 code appears, perform a control test with the control solution and a new test strip.
9 Not enough blood or control solution was drawn into the test strip for measurement or was applied after the test had started. Discard the test strip and repeat the blood glucose or control test. Meter Maintenance and Troubleshooting Blood or control solution was applied to the test strip before Apply drop appeared. Discard the test strip and repeat the blood glucose or control test. The temperature is above or below the proper range for the system.
Meter Maintenance and Troubleshooting The time and date setting may be incorrect. Make sure the time and date are correct and adjust, if necessary. The test strip may be damaged. Retest with a new test strip. Fluid or foreign material may be present in the test strip slot. Remove and reinsert the test strip or repeat the blood glucose or control test with a new test strip. If the problem persists, contact the Accu‑Chek Customer Care Service Center at 1-800-858-8072. An electronic error has occurred.
9 Meter Maintenance and Troubleshooting The meter time and date have been changed to match the paired device. There are no results in the Logbook. There is an invalid result in the Logbook. There are no test results in range for the selected data. 110 52926_07414587001_EN.
Meter Maintenance and Troubleshooting Target Ranges is Off and there are no results for the Target % data stored in the meter. 9 Target Ranges is Off and there are no results for the low/high data stored in the meter. There are no results stored in the meter for the selected data. 111 52926_07414587001_EN.
9 Meter Maintenance and Troubleshooting Patterns is On but there are no active patterns stored in the meter. Patterns is Off. Blood glucose may be higher than the measurement range of the system. See the Unusual Blood Glucose Results section in the chapter Blood Glucose Tests. Blood glucose may be lower than the measurement range of the system. See the Unusual Blood Glucose Results section in the chapter Blood Glucose Tests. 112 52926_07414587001_EN.
Chapter 10: Technical Information Technical Information 10 Product Limitations See the literature packaged with the test strips and control solutions for the latest information on product specifications and limitations. Specifications Blood volume Refer to the test strip package insert.
10 Technical Information Bluetooth® Wireless Technology –The meter uses Bluetooth smart class II wireless technology to communicate and transfer information. Bluetooth wireless technology is a form or radio frequency (RF) technology that operates in the unlicensed industrial, scientific and medical band at 2.4 to 2.485 GHz. The RF channel utilized for communication between the meter and other devices, such as a smartphone, is not an open channel. The meter can only communicate with the device that 1.
Technical Information 10 Electromagnetic Compatibility – This meter meets the electromagnetic immunity requirements as per EN ISO 15197. The chosen basis for electrostatic discharge immunity testing was basic standard IEC 61000-4-2. In addition, the meter meets the electromagnetic emissions requirements as per EN 61326. The meter’s electromagnetic emission is thus low. Interference from the meter to other electrically‑driven equipment is not anticipated. This device complies with Part 15 of the FCC Rules.
10 Technical Information Performance Analysis – Refer to the test strip package insert. Test Principle – Refer to the test strip package insert. 116 52926_07414587001_EN.
Technical Information 10 Product Safety Information WARNING • This meter meets IEC 61010-1, IEC 61010-2-101 and IEC 60950-1 safety standards. • Strong electromagnetic fields may interfere with the proper operation of the meter. Do not use the meter close to sources of strong electromagnetic radiation. • To avoid electrostatic discharge, do not use the meter in a very dry environment, especially one in which synthetic materials are present.
10 Technical Information Discarding the Meter, Test Strips, Lancing Devices, Lancets, and Batteries WARNING • Any product coming in contact with blood is considered contaminated (potentially infectious).* • During normal testing, any blood glucose meter may come in contact with blood. • Lancing devices may also be considered sharps. Disposal of sharps is regulated by law in many jurisdictions. Roche is committed to recycling and sustainability.
Technical Information 10 Explanation of Symbols Caution, refer to safety‑related notes in the instructions for use accompanying this product. Biological Risks – used meters carry a risk of infection. FCC ID: WX3-126 This device complies with Part 15 of the FCC Rules. Global Trade Item Number Serial number 3‑volt coin cell type CR2032 Additional Supplies Test Strips: Accu-Chek Guide test strips Control Solutions: Accu-Chek Guide control solutions Lancets: Accu-Chek FastClix 102‑ct. lancet drums (17‑6 ct.
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Chapter 11: License and Warranty License and Warranty 11 Warranty Accu‑Chek Guide Meter 30‑day Money‑back Guarantee for Qualifying Consumers Roche offers qualifying consumers that purchase an Accu‑Chek Guide meter, a 30‑day money back guarantee. If you are not fully satisfied with your Accu‑Chek Guide meter, contact the Accu‑Chek Customer Care Service Center toll‑free at 1‑800‑858‑8072 to determine whether you qualify to receive a full refund within 30 days of purchase.
11 License and Warranty Non‑Warranty Service Policy Roche Non‑Warranty Service Policy applies to meters where the above warranty has not become effective, has become inapplicable, or has expired. Roche will replace, at its option, meters returned to it for a service charge (not to exceed $35). Replacement will be with the same or similar product. Replacement meters will be warranted for a period of 90 days from shipment under a limited warranty providing for replacement of parts and labor at no charge.
License and Warranty 11 Limited License WARNING CAUTION – A RESTRICTED LICENSE LIMITS USE OF THE ACCU-CHEK GUIDE SYSTEM (meter and test strips) IN THE UNITED STATES – READ CAREFULLY THE LIMITATIONS RECITED BELOW. The Accu‑Chek Guide system (meter and test strips) and its use are protected by U.S. Patent Nos.
11 License and Warranty WARNING A RESTRICTED LICENSE LIMITS USE OF THE ACCU-CHEK FASTCLIX SYSTEM (lancing device and lancet drums) IN THE UNITED STATES. READ CAREFULLY THE LIMITATIONS RECITED BELOW. The Accu‑Chek Fastclix system (device and lancet drums) and its use are protected by U.S. Patent Nos. 7,322,998 (expires 3‑March‑2020); and 7,785,338 (expires 5‑January‑2026).
Index Index A alternate site testing 33 averages 66 B battery, changing 103 battery type 113 blood glucose results, unusual 34 blood glucose test, performing 25 blood glucose, warnings 29 button, functions 12 C comfort dial 11, 19 comments, adding to results 30 control results, out-of-range 42 control solution 37 control test, performing 38 D data transfer 76 USB 78 wireless 76 H high blood glucose 35 hyperglycemia 35 hypoglycemia 35 L lancet drum, changing 22 lancet drum, inserting 20 lancing d
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Roche Diabetes Care, Inc. 9115 Hague Road Indianapolis, IN 46256 www.accu-chek.com ACCU-CHEK, ACCU-CHEK GUIDE, and FASTCLIX are trademarks of Roche. CONTINUA, the CONTINUA logos and CONTINUA CERTIFIED are trademarks, service marks, or certification marks of the Continua Health Alliance. CONTINUA is a registered trademark in some, but not all countries in which this product is distributed. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
