User Manual
HD 100 User Manual
Support Call us: 1-800-641-RAND (7263) E- ail us: fleetsupport@randmcnally.com Write to us: Rand McNally Attn: HD 100® Customer Support 106 Hi-Lane Richmond, KY 40475 Safe Driving Practices: This product is powered by lead-acid battery ,Don’t Short Circuit. When using the device, maintain a distance of 20cm from the body to ensure compliance with RF exposure requirements. Always use your best judgment, exercise caution and common sense when the vehicle is in motion.
HD 100 User Manual 2 HD 100 User Manual 3
FCC Compliance Statement This device complies with part 15 of the FCC rules. to the following two conditions: (1) this device may not cause harmful Operation is subject interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules.
Table of Contents Activating Your HD 100 for the First Time ................................... 5 Download Dock ....................................................................... 5 Connect HD 100 ...................................................................... 6 Activate Service Plan ................................................................. 6 Configure Account Settings ......................................................... 6 Connect TND™ 720 ............................................
Activating Your HD 100 for the First Time NOTE: You need a TND™ 720 device to use your HD 100. Activating your HD 100 will require you to plug both your HD 100 and your TND™ 720 into your computer. Download the Dock If you do not already have the Rand McNally Dock downloaded, go to randmcnally.com/HD100dock and download and install the Dock. The Rand McNally Dock is an essential part of your Rand McNally GPS device. It provides you with free software upgrades and access to map updates.
Activating Your HD 100 for the First Time Connect HD 100 Pair HD 100 with TND™ 720 Connect your HD 100 device to your computer with the provided USB cable. You will be instructed to unplug your HD 100 first, then plug in your TND™ 720 device. The Dock will then pair these two devices, enabling them to work together once you install them in your truck. The Dock will then walk you through step by step to activate your service plan, configure your account settings and pair your HD 100 and TND™ 720.
Installing Your HD 100 Installing your HD 100 can take as little as 10 minutes. Install instructions are provided here, as well as quick diagnostic information so you can make sure your device is working correctly. Installation Kit HD 100 Device 9-pin Power Cable USB Cable Adhesive Velcro Strips HD 100 Get Started Card HD 100 User Manual Rand McNally Hours of Service Visor Card Cable Ties Installation Instructions 1. Locate the truck’s diagnostic port.
Installing Your HD 100 7. Once the HD 100 software loads, log onto the HD 100 software by entering the Driver ID you created when activating your device through the Rand McNally Dock. NOTE: you can also refer to the Rand McNally HD 100 Activation email you received after you completed this process. Your log-in information is in this email for your records. NOTE: Do not cover the device or place anything over it that may disable the GPS signal.
Installing Your HD 100 Troubleshooting The LEDs on the side of the HD 100 illuminate to indicate that the device is connected and running properly. If one or more of the four lights are not illuminated, meaning they are either off or flashing, there may be an error.
Installing Your HD 100 No power or intermittent power loss: Check power connection Ensure that the cable is secured to the HD 100 device. Reestablish the cable connections by unplugging them, then plugging them back in. Make sure locking collar is turned. Then check that the red LED light is on, which indicates the device is powered on.
Installing Your HD 100 Screen not responding: JBus not responding: Check power connection Ensure that the cable is secured to the HD 100 device. Reestablish the cable connections by unplugging them, then plugging them back in. Make sure locking collar is turned. Then check that the red LED light is on, which indicates the device is powered on. Make sure truck ignition is on Hold down the Home button on the bottom right corner of your device for 5 seconds.
Accessing the Connect Web Portal The Rand McNally Connect web portal is the web-based compliance reporting & vehicle performance tool that allows you to view the Hours of Service and vehicle performance data that your HD 100 collects. Sign onto the portal on your computer to view your driver logs in various different reports. Log data in the portal available for six months in the portal, per the U.S. Department of Transportation’s requirement.
Accessing the Connect Web Portal Feature Overview Depending upon the service plan you select, you will be able to access various features in the Connect web portal. The table below summarizes these features and which service plans include each feature.
EOBR Basic Enterprise Dashboard The Dashboard is the home screen of the portal. It provides configurable gauges and charts for at-a-glance analysis of critical performance metrics and trends. Each portal user can configure the data in their dashboard, with the ability to compare a specific driver or vehicle group’s performance to the fleet’s overall performance.
Getting Started Exhibit 1. Power On TND™ 720 Power Button Turn on your truck to accessory mode (the mode you use to operate your radio and A/C without turning on the ignition fully) to power on your HD 100 device. Press the Power button on your TND™ 720. Log On You will first see the IntelliRoute® software Home Menu. Click the HD 100 button on this screen. Exhibit 2.
Getting Started Exhibit 3. Warning Screen Warning Screen The Warning Screen [Exhibit 3] reminds you that using your HD 100 and TNDTM 720 while driving can be distracting. Be cautious and wise. Tap Continue [Exhibit 3] to complete the logon. Communication Status You must have a cell or Wi-Fi connection to log on for the first time. Locate the communication icon on the status bar. Icons and their definitions are shown in the table to the left.
On-Screen Keyboard Exhibit 4. On-screen Keyboard On-screen Keyboard The HD 100 on-screen keyboard is quick to access and easy to use. • All controls are on the screen. • Large button faces fit your fingers. (b) (c) (d) (a) (e) (f) To use the keyboard: • Tap the keyboard button [Exhibit 4, (e)] on the HD 100 status bar to display the keyboard. • Tap the ABC or !@# buttons [Exhibit 4, (a)] to view alphanumeric characters and symbols respectively.
On-Screen Keyboard Exhibit 5. Status Bar Status Bar The status bar remains visible at the bottom of every screen and gives you access to current information about the HD 100. Any status or alert icons are found on the status bar [Exhibit 5, (a)]. Icons and their definitions are shown in the table to the left. Icon Definition Driver Peformance. Balloon messages appear over the icon to help you manage your performance. Messages are related to metrics such as over idling and speeding. HOS.
Screen Calibration Exhibit 6. Calibrate Screen Screen Calibration As soon as you are logged in with the HD 100 software, calibrate your screen. Recalibrate from time to time, especially if the screen “slips” when you touch it. To calibrate your screen: • Press and hold the Home button for 10 seconds. Calibration starts once button is released. • Tap the center of the crosshairs as they appear on the calibration screen [Exhibit 6]. There are four total.
HD 100 Home Menu Exhibit 7. Home Menu Home Menu Screen The Home Menu [Exhibit 7] is the home screen of the HD 100 software. The applications available to you on the HD 100 are identified by icons. The icons on the Home Menu are explained in the table to the left. • Press the Menu button on the left of the status bar to return to the Home Menu screen. Icon Function Icon Function View, listen and respond to messages. Pinpoint location and find routes. Review, create and send logs.
HD 100 Home Menu Exhibit 8. Home Menu Safe-driving Screen Home Menu Safe-driving Screen Menu options are limited while you are driving. When your truck is moving, the home menu safe-driving screen displays. NOTE: Functionality within the Mail, HOS and SysInfo applications is simplified while you are driving.
HD 100 Mail Exhibit 9. Mail Mail Icon on Home Menu Select the Mail icon on the Home Menu [Exhibit 9] to access messages and send e-mails. Mail opens to the Inbox tab. The tabs in Mail are explained in the table to the left. Tab Function Inbox Holds incoming messages. Outbox Holds outgoing messages. Send Allows you to send messages. Work Helps you process assignments. Options Displays your e-mail address and allows you to manage your e-mail contacts.
HD 100 Mail Exhibit 10. Inbox Tab Inbox All incoming messages appear in your Inbox [Exhibit 10]. Special features of the Inbox tell you details about your messages. Status information is clustered together [Exhibit 10, (a), (b) and (c)]. (a). A blank space in this column means the message has been opened. An envelope means it has not been opened. (b). A red exclamation point ( ! ) icon means the message is important. A paperclip ( ) icon means the message has an attachment. (c).
HD 100 Mail Exhibit 11. Open Message Open Message Screen Select a message to open it [Exhibit 11]. Four action buttons are available once a message is open. (a) (d) (a). Back returns you to the Inbox. (b). Play lets you listen to the message. (c). Reply lets you send a response to the message. (d). Delete lets you delete the open message. Your Inbox holds 200 messages. When more messages arrive, the oldest messages in your Inbox are automatically deleted.
HD 100 Mail Exhibit 12. Outbox Outbox Tab All outgoing messages appear in your Outbox [Exhibit 12]. Special features of the Outbox tell you details about your messages. Your Outbox holds 50 messages. When you have sent more than that, the oldest messages in your Outbox are automatically deleted. (a) (b) (c) (d) (a). A green check mark ( ) icon means the message has been sent. An orange arrow ( ) icon means the message is waiting to be sent. A red X ( ) icon means the message has not yet been sent.
HD 100 Mail Exhibit 13. Send Tab Send Messages You can send messages from the Send tab [Exhibit 13]. The on-screen keyboard [Exhibit 13, (a)] appears automatically when you select the Send tab. Drop-down boxes [Exhibit 13, (b)] make it easy for you to complete the To and Subject fields. • The To field automatically selects Dispatch. The drop-down box lists other saved contacts.
HD 100 Mail Exhibit 14. Options Options Tab The Options tab has two buttons [Exhibit 14]. Manage Contacts [Exhibit 14, (a)]. This button lets you add contacts (for the list that displays in the To drop-down box on your Send message screen), request your contact list when you enter a new truck and make changes to your contact list. View E-mail Address [Exhibit 14, (b)]. This button displays the email address assigned to your HD 100 device. Mail Safe-driving Screen Exhibit 15.
HD 100 Hours of Service Exhibit 31. Hours of Service HOS Icon on Home Menu With the HD 100 software, your HOS information is well-organized and user-friendly. What You Do Mark the beginning of your day by submitting an On Duty status and Trip Info entry. From that point on, the HD 100 device records Driving and On Duty segments automatically. The only entries you need to submit manually are Off Duty and Sleeper Berth statuses.
HD 100 Hours of Service Exhibit 32. HOS Main Screen-Summary Tab Summary This tab gives you critical HOS information at-a-glance. • The top of the Summary tab shows the name and HOS status of the driver logged into the HD 100 software [Exhibit 32, (a)]. If the driver shown is not you, log off then log back on. • The Status Box provides a summary of your current status [Exhibit 32, (b)].
HD 100 Hours of Service Exhibit 32. HOS Main Screen - Summary Tab Summary (continued) • The Summary tab also reports Hours gained back from 70hr total after midnight [Exhibit 32, (e)]. Buttons at the bottom let you change your HOS status or add specific trip information to the log [Exhibit 32, (f)]. The buttons display at the bottom of each HOS tab. The Today’s log button accesses the graph and tabs you need to manage your day [Exhibit 32, (g)].
HD 100 Hours of Service Exhibit 33. Pop-up for Adding a Duty Status Add a Duty Status • Tap any duty-status button to view the [Exhibit 32, (f)) Adding record of duty status pop-up [Exhibit 33, (a)]. Most fields are grayed out, which means you do not need to do anything; the system records the required information automatically. • The pop-up shows the status selected [Exhibit 33, (b)]. For a different status, tap Back [Exhibit 33, (c)] and select the status you want.
HD 100 Hours of Service Exhibit 35. Pop-up for Adding a Duty Status - Remarks Field Add a Remark to a Duty Status You may need to include a comment about your duty status. The cursor automatically appears in the Remarks field [Exhibit 35]. • Use the drop-down arrow to view company-provided options. • If a standard remark applies, select it to fill in the field. • If a standard remark does not apply, type your own remark using the on-screen keyboard. • Tap Submit to record the enhanced duty-status entry.
HD 100 Hours of Service Exhibit 36. Pop-up for Adding Trip Information Add Trip Information • Tap the Trip Info button on the Summary tab to view the Adding trip information pop-up [Exhibit 36, (a)]. The on-screen keyboard automatically appears so you can enter Load, Co-driver (if appropriate), Trailer numbers and Remarks. • The cursor appears in the active field. To move the cursor to another field, just touch the field you want. • Standard remarks are included in the Remarks drop-down [Exhibit 36, (b)].
HD 100 Hours of Service Exhibit 37. Today’s Log Today’s Log Main Screen - Graph Tab The Today’s log button can be accessed on the Summary tab [Exhibit 32, (g)]. Four tabs display across the top of the Today’s log screen [Exhibit 37, (a)]. Graph is the tab that opens when you select Today’s log. This screen has three buttons: Edit, Add Duty Status and Add Trip Info. • Edit.
HD 100 Hours of Service Exhibit 38. Edit Trip Information Pop-up for Editing Trip Information Before selecting the Edit button [Exhibit 37, (b)], you can tap the graph screen on the point where you would like to make an edit. (a) The green line on the graph indicates a change in duty status. You can also tap the Prev and Next buttons to move the green line to the desired point on the graph. (e) (d) (c) Once you tap Edit, the Editing trip information pop-up will appear [Exhibit 38, (a)].
HD 100 Hours of Service Exhibit 39. Graph Tab - Day to be Certified Certify Logs • If you have outstanding uncertified log entries (those that do not have a check mark next to them), you should review and certify them as soon as possible. • Uncertified log entries must be certified in order of oldest to newest. • Review the entry using the tabs (Graph, List, Summary and Trip Info) to verify that the log is accurate. • Make any required changes.
HD 100 Hours of Service Exhibit 39. Graph Tab - Day to be Certified Certify Logs (continued) -To add a status, tap Add Duty Status [Exhibit 39, (c)]. Fill in the time, change the duty status field (if required) and enter the location. Add Remarks if appropriate. Tap Submit. -To alter the trip information record, tap Add Trip Info [Exhibit 39, (d)], fill in the form and tap Submit. • Once you are satisfied that the log is accurate, tap Certify [Exhibit 39, (e)].
HD 100 Hours of Service Exhibit 40. Logs Tab Logs The Logs tab gives a summary of the totals for the last 8 days [Exhibit 40]. Past days that you want to review, edit, or certify are displayed. • The top of the tab lists your name and current HOS status [Exhibit 40, (a)]. If you are not the driver shown, log off the HD 100 software, then log back on. • The columns on this tab show summary information about each day’s log. - Date. Displays the last eight days with the current date at the top of the list.
HD 100 Hours of Service Exhibit 41. DVIR DVIR Tab The DVIR (Daily Vehicle Inspection Report) tab contains information regarding all DVIR entries from the last 8 days. (c) DVIR information is clustered together [Exhibit 41, (a), (b) and (c)]. (g) (a) (b) (d) (e) (f) (h) (a). A blank space in this column means the DVIR entry has not yet been certified. (b). A green check mark certified.
HD 100 Hours of Service Exhibit 42. Pop-up for Adding DVIR Add a DVIR • Add DVIR. Use this button when you want to add a DVIR for the current day or for any day within the last 8 days [Exhibit 41, (g)]. - Trailer(s). - Time and Date. You may have to enter defects from your inspection. If so, select Yes [Exhibit 42]. Exhibit 43. Pop-up for Adding Defect - Enter the Location and Defect fields [Exhibit 43] - You can also add other notes about the inspection in the Remarks field.
HD 100 Hours of Service Exhibit 44. DVIR Record-Defects Tab Certify DVIR Entries and Repairs To review the entered defects of previous DVIR entries, select any entry from the last 8 days on the DVIR tab [Exhibit 40]. -Defects tab [Exhibit 44]. Select this tab to view the description of each defect listed for the selected DVIR. Click on any of the defect entries to view any entered remarks.
HD 100 Hours of Service Exhibit 45. DVIR Record - Certify Tab Certify DVIR Entries and Repairs (continued) - Certify tab [Exhibit 45]. Select this tab to certify the DVIR entry. • Reported by: lists Driver ID and time and date of DVIR entry. • Repaired by: lists Driver ID and time and date of repair. - Tap No repairs needed. - Tap Repairs Made to indicate that defects have been repaired. Note: You must select one of these options in order to certify your DVIR. • Review: - Tap Certify to submit the DVIR.
HD 100 Hours of Service Exhibit 46. Options Tab The Options tab allows you to: Request Logs. Use this button when you want to move your logs from a previous tractor or when you have previous logs that you cannot view. The button brings up a pop-up box that displays the following notice: “Those portions of your log that haven’t been received by the back-end may be deleted when your HOS logs are downloaded.” - You choose whether to continue (Yes) or to cancel the request (No). Change Trucks.
HD 100 Hours of Service Exhibit 46. Options Tab Options (continued) Fax/E-mail Logs. Use this button to fax or e-mail your logs. Select to send logs by Email or Fax, enter the email address or fax number of the law enforcement official, and tap Send. Note: You cannot send your logs unless you have certified all logs from the last 8 days, and you must be in Roadside Audit Mode. Be sure to enter the email address or fax number correctly, as you must wait 10 minutes before sending your logs again.
HD 100 Hours of Service Exhibit 47. Options (continued) Pop-up for Changing Mode Change Mode. This button lets you govern the information displayed within the HD 100 software. - Normal. This option is the default or standard working mode. - Roadside Audit. This option provides limited access to your logs when enforcement asks to see them. No additional information is shown except what is required by law. No log information can be changed by you or enforcement while you are in Roadside Audit mode.
HD 100 Hours of Service Exhibit 48. Company Tab Company The Company tab [Exhibit 48] contains information required for your log. If any of the information is incorrect, please refer to the Connect Web Portal User Manual (Help > Connect Help > [Management > System Settings > Company Settings]) Carrier The upper half of the screen identifies your carrier [Exhibit 48, (a)]. - Name. - Address. - DOT number.
HD 100 Hours of Service Exhibit 49. HOS Safe-driving Screen HOS Safe-driving Screen The time shown on the HOS safe-driving screen is the effective drive time available to you for the day [Exhibit 49]. The time indicates how long you can drive before going into any violation, so the time displayed may not be your actual available drive time if you are close to your 14 or 70-hour limit. Time. Two numbers appear for your remaining drive time if the 16-hour rule is active. Color.
HD 100 SysInfo Exhibit 50. SysInfo SysInfo Icon on Home Menu Select the SysInfo icon on the Home Menu [Exhibit 50] to control system settings and to view technical information about your HD 100 device. SysInfo opens to the Settings tab. The tabs in SysInfo are explained in the table to the left. Tab Function Settings Allows you to control the volume and screen brightness. Info Displays system information. Diagnostics Displays information related to your HD 100's communication status.
HD 100 SysInfo Exhibit 51. Settings Tab Settings Volume. Control the volume of your in-cab device by selecting Mute or by tapping the Down and Up buttons [Exhibit 51, (a)]. Each tap changes the volume by 10 percent. You can also change the volume by pressing down and drawing your finger across the percentage box. Backlight. Control the backlight by selecting Off or by adjusting the screen’s brightness by tapping the Down and Up buttons [Exhibit 51, (b)].
HD 100 SysInfo Exhibit 53. Diagnostics – Wi-Fi Sub-Tab Diagnostics Status. Shows the current method of communication [Exhibit 53, (a)]. Health Check. Confirms function of system hardware. Cell. Provides status of cell connection. Wi-Fi. Provides status of Wi-Fi connection [Exhibit 53, (a) and (b)]. Exhibit 54. Diagnostics – Files Sub-Tab Files. Shows files scheduled for download or upload [Exhibit 54]. - Downloads to the truck [Exhibit 54, (a)] can include software updates and dispatch files.
HD 100 SysInfo Exhibit 55. SysInfo Safe-driving Screen 52 HD 100 User Manual SysInfo Safe-driving Screen The SysInfo safe-driving screen allows you to adjust your TND™ 720’s volume and screen brightness [Exhibit 55].
HD 100 Stats Exhibit 56. Stats Stats Icon on Home Menu Select the Stats icon on the Home Menu [Exhibit 56] to access information about driver performance and fault codes. Stats opens to the Driver Performance tab. The tabs in stats are explained in the table to the left. Tab Function Driver Performance Displays statistics based on idle time, RPM, engine and motion time. Fault Codes Displays fault codes and the location and type of fault in relation to your vehicle.
HD 100 Stats Exhibit 57. Driver Performance Tab Driver Performance The Driver Performance tab displays these statistics: Hard brakes— where vehicle speed is over 20MPH. Miles / MPG. Idling percentages for Short, Mid and Long Idles. Over Idle %—where idle is over your fleet’s grace period. Over RPM%. Speeding%. You can tap the Show more metrics for today button [Exhibit 57, (b)] to view a pop-up with information on Idle fuel, Stop Idle %, Total Idle %, Driving %, Engine time and Motion time.
HD 100 Stats Exhibit 58. Fault Codes Tab Fault Codes The Fault Codes tab [Exhibit 58, (a)] displays recorded fault codes for the vehicle. Two columns provide details about the fault [Exhibit 58, (b)]. Source. Indentifies the location of the fault (e.g., engine, cab controller, etc.). Subsystem/Parameter. Identifies the type of fault.
Help Resources Rand McNally provides you with various how-to documents and media for both the HD 100 device and the Connect web portal. User Documentation (These items are included in your HD 100 box) HD 100 User Manual This document gives you instruction on how to activate and install your HD 100 the first time, as well as how to use the HD 100 device software. Keep this document in your truck for future reference.
Help Resources Call us: 1-800-641-RAND (7263) Email us: fleetsupport@randmcnally.
Rand McNally follows a continuous improvement process and reserves the right to provide enhancements that may not be reflected in the pictures and specifications of this manual. Rand McNally and IntelliRoute are registered trademarks and TND is a trademark of Rand McNally. The Trucker’s Friend and National Truck Stop Directory are registered trademarks of TR information Publishers, Truck Down is a registered trademark of TruckDown Info International, Inc. NAVTEQ ON BOARD is a trademark of NAVTEQ ©NAVTEQ.
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Installing Your HD 100 > Installation Instructions Installing your HD 100 can take as little as 10 minutes. Install instructions are provided here, as well as quick diagnostic information so you can make sure your device is working correctly.
Installing Your HD 100 > Installation Instructions 3. Connectthedevicetothecableandplacethedevice(withthe trayattached)whereyouwouldliketomountit.Youmay choosetopositionthedevicesotheLEDsonthefrontofyour device face away from you so as to not distract while driving. 4. Make sure the area where you would like to place your HD 100 iscleananddry.
Installing Your HD 100 > Installation Instructions 5. Once the HD 100 is installed and connected to vehicle with thecable,turnyourtruckontoaccessorymode(themodeyou usetooperateyourradioandA/Cwithoutturningtheignition onfully).Thefourlightsonthesideofthedeviceshould illuminate.CheckthecoloredLEDsonthesideofyourHD100 to ensure the device is connected and running properly (Power:Red,Wi-Fi:Amber,Cell:Green,Jbus:Blue). 6.
Installing Your HD 100 > Alternative Installation Options Alternative Installation Options Accessoriesandpartsforalternativeinstallationscanalsobe purchased at randmcnally.com/fleetaccessories. ContactRandMcNallyCustomerSupportat1-800-641-RAND (7263) or fleetsupport@randmcnally.com for more information on alternative installation options. • 9- to 6-pin Cable Adapter:foruseintruckswitha 6-pin-compatiblediagnosticport RandMcNallyalsooffersprofessionalinstallationoptions.
Installing Your HD 100 > Quick Diagnostics OnceyourHD100andTND™720areinstalledinyourtruck,follow theQuickDiagnosticstepstoensureyoursystemisworkingproperly. Quick Diagnostics Verify HD 100 Connectivity VerifythatthefourcoloredLEDsonthesideofyourHD100deviceare illuminated.(Power:Red,Wi-Fi:Yellow,Cell:Green,JBus:Blue) Verify GPS Communication SelectSysInfoiconfromHomeMenu.SelectDiagnostics,thentheGPS tab.
Installing Your HD 100 > Troubleshooting Tips NOTE:RandMcNallyrecommendsyoukeeppaperlogsifyour compliance system is not functioning properly.
Installing Your HD 100 > Troubleshooting Tips No power or intermittent power loss: Unable to connect Cell or Wi-Fi®: Check power connection EnsurethatthecableissecuredtotheHD100device.Reestablishthe cableconnectionsbyunpluggingthem,thenpluggingthembackin. Makesurelockingcollaristurned.ThencheckthattheredLEDlightis on, which indicates the device is powered on.
Installing Your HD 100 > Troubleshooting Tips Nothing appears on TND™ 720 screen: JBus not responding: Make sure your TND™ 720 is charged and powered on. Make sure truck ignition is on Check communications Move the truck to ensure that the issue is not signal interference. Restart the engine Check power connection EnsurethatthecableissecuredtotheHD100device.Reestablishthe cableconnectionsbyunpluggingthem,thenpluggingthembackin. Makesurelockingcollaristurned.