Operating Instructions For safe and correct use, be sure to read "Safety Information" before using the machine.
TABLE OF CONTENTS How to Read This Manual................................................................................................................................. 7 Introduction..................................................................................................................................................... 7 Legal Prohibition............................................................................................................................................. 7 Disclaimer....
Enabling the User Restriction Settings.........................................................................................................37 When Machine Functions are Restricted........................................................................................................40 2. Loading Paper Supported Paper.............................................................................................................................................. 41 Specifications of Paper Types..............
4. Configuring the Machine Using the Control Panel Basic Operation............................................................................................................................................... 81 Menu Chart.......................................................................................................................................................82 Paper Input Menu.......................................................................................................................
SNMP Tab................................................................................................................................................. 117 SMTP Tab...................................................................................................................................................118 POP3 Tab...................................................................................................................................................118 Wireless Tab........................
Printer Problems............................................................................................................................................. 164 When You Cannot Print Properly............................................................................................................. 164 When You Cannot Print Clearly...............................................................................................................167 When Paper Is Not Fed Properly................................
Trademarks.....................................................................................................................................................197 INDEX...........................................................................................................................................................
How to Read This Manual Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. Legal Prohibition Do not copy or print any item for which reproduction is prohibited by law.
Differences in Functions between Different Models The differences in main functions between different models are as follows: SP C250DN SP C252DN Type 1 Type 2 Restrictions on available functions Not available Available User Restriction Not available Available Locked Print Not available Available Notification to replace a component Not available Available Type (Fusing unit, Transfer roller, Intermediate transfer belt) Note to Administrator Password Certain configurations of this machine can
About IP Address In this manual, "IP address" covers both IPv4 and IPv6 environments. Read the instructions that are relevant to the environment you are using. List of Option Option List Paper Feed Unit TK1010 Referred to as Paper feed unit • If Paper feed unit is attached, "Tray 2" appears on the machine's control panel.
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. DAC029 The following information is region-specific. Read the information under the symbol that corresponds to the region of your machine.
Important Safety Instructions User Information on Electrical & Electronic Equipment Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste Our Products contain high quality components and are designed to facilitate recycling. Our products or product packaging are marked with the symbol below. The symbol indicates that the product must not be treated as municipal waste.
on 64g/m2 paper, which contains less raw materials and represents a significant resource reduction. Duplex printing (if applicable) Duplex printing enables both sides of a sheet of paper to be used. This saves paper and reduces the size of printed documents so that fewer sheets are used. We recommend that this feature is enabled whenever you print. Toner and ink cartridge return program Toner and ink cartridge for recycling will be accepted free of charge from users in accordance with local regulations.
Important Safety Instructions Notes to Users in the State of California Perchlorate Material - special handling may apply. See: www.dtsc.ca.
ENERGY STAR Program ENERGY STAR® Program Requirements for Imaging Equipment The ENERGY STAR® Program Requirements for Imaging Equipment encourage energy conservation by promoting energy efficient computers and other office equipment. The program backs the development and dissemination of products that feature energy saving functions. It is an open program in which manufacturers participate voluntarily.
Specifications Energy Saver mode 1 Energy Saver mode 2 Power Consumption*1 80 W or less Default Time 30 seconds Recovery Time*1 10 seconds or less Power Consumption*1 (mainly Europe and Asia) 3.8 W or less (mainly North America) 2.7 W or less Duplex Function*2 Default Time 1 minute Recovery Time*1 30 seconds Standard *1 Recovery time and power consumption may differ depending on the conditions and environment of the machine.
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1. Getting Started Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions. Exterior: Front View 4 5 6 1 7 2 8 3 9 10 DAC023 1. Top Cover Open this cover to replace the print cartridge. 2. Control Panel Contains keys for machine control and indicators that show the machine status. 3. Power Switch Use this switch to turn the power on and off. 4.
1. Getting Started 5. Standard Tray Delivered sheets are stacked here with the print side down. 6. Standard Tray Extension Use this to support sheets that come out curled after they are printed. Flip open the extension by pushing down on the end that is toward the rear of the machine. 7. Top Cover Open Lever Open here to replace the print cartridges. 8. Front Cover Open this cover to replace the waste toner bottle or remove jammed paper. 9. Tray 1 This tray can hold up to 250 sheets of plain paper. 10.
Guide to Components Exterior: Rear View 3 4 5 1 2 6 7 DAC024 1. Front Cover Open Lever To open the front cover, pull this lever on the right side of the machine. 2. Cable Cover Remove this cover when connecting cables to the machine. 3. Ethernet Port For connecting the machine to the network using a network interface cable. 4. USB Host Interface Use a USB cable to connect the digital camera to the machine. You can print images directly from a digital camera, without having to connect to a computer. 5.
1. Getting Started Interior 1 2 3 4 5 DAC027 1. Print Cartridges Install the print cartridges from the machine rear, in the order of cyan (C), magenta (M), yellow (Y), and black (K). Messages appear on the screen when print cartridges need to be replaced, or new ones need to be prepared. 2. Fusing Unit Lever Lower both the left and right levers when you print on an envelope. 3. Fusing Unit Fuses toner to the paper. You might have to move this unit to check for or remove jammed paper. 4.
Guide to Components Control Panel 1 2 10 9 3 4 8 5 7 6 DAC527 1. [Stop/Start] key Press this key to stop receiving incoming data from the computer. 2. [Job Reset] key Press this key to cancel a job that is currently being printed or received. 3. [Menu] key Press this key to configure or check the machine settings. Press the [Menu] key again to return to the initial screen. 4. Display Displays the current status and messages. 5.
1. Getting Started Installing the Machine Where to Put the Machine Be careful about where to place the machine, because environmental conditions greatly affect its performance. • Do not use flammable sprays or solvents in the vicinity of this machine. Doing so could result in fire or electric shock. • Do not place vases, plant pots, cups, toiletries, medicines, small metal objects, or containers holding water or any other liquids, on or close to this machine.
Installing the Machine Space Required for Installation The recommended (or minimum) space requirements are as follows: 33 cm (13 inches) 20 cm (7.9 inches) 10 cm (4 inches) 70 cm (27.
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Installing Option Installing Option This section explains how to install options. Attaching Paper Feed Unit • Touching the prongs of the power cable's plug with anything metallic constitutes a fire and electric shock hazard. • It is dangerous to handle the power cord plug with wet hands. Doing so could result in electric shock. • Before installing or removing options, always disconnect the power cord plugs from the wall outlet and allow time for the main unit to fully cool.
1. Getting Started 1. Check that the package contains the paper feed unit. DAC047 2. Turn off the machine's power switch, and then unplug the machine's power cord from the wall outlet. 3. Remove adhesive tapes from the optional paper feed unit. DAC048 4. Lift the machine using the inset grips on both sides of the machine.
Installing Option 5. There are three upright pins on the optional paper feed unit. Align them with the holes on the underside of the machine, and then carefully lower the machine. DAC049 6. After installing the optional paper feed unit, print the configuration page to check the device configuration. If it is installed properly, "Tray 2" will appear under "Paper Input" on the configuration page. • After installing the optional paper feed unit, select Tray 2 in the printer driver.
1. Getting Started About Operation Tools This section explains the operation tools of this machine. Control Panel The control panel contains a screen and keys for controlling the machine. Using the control panel, you can configure the machine's various settings. For details about how to use the control panel, see page 81 "Configuring the Machine Using the Control Panel". Web Image Monitor You can check the machine's status and configure its settings by accessing the machine via Web Image Monitor.
Configuring Network Settings Configuring Network Settings This section describes configuring the settings required to use the machine on a network. Configuring the IP Address Settings The procedure for configuring network settings differs depending on whether the IP address is assigned automatically by the network (DHCP), or is specified manually. • You can press the [Escape] key to exit to the previous level of the menu tree.
1. Getting Started 7. Press the [ ] or [ ] key to select [Active], and then press the [OK] key. 8. Press the [Menu] key to return to the initial screen. 9. If you are requested to restart the machine, turn off the machine, and then turn it back on. 10. Print the configuration page to check the setting. The IPv4 address setting will appear under "TCP/IP" on the configuration page.
Configuring Network Settings 12. Enter the subnet mask using the [ ] or [ ] key. • To go to the next field, press the [OK] key. • To go back to the previous field, press the [Escape] key. 13. Press the [OK] key. 14. Press the [ ] or [ ] key to select [Gateway Address], and then press the [OK] key. The current gateway address is shown. 15. Enter the gateway address using the [ ] or [ ] key. • To go to the next field, press the [OK] key. • To go back to the previous field, press the [Escape] key. 16.
1. Getting Started 6. Press the [ ] or [ ] key to select [IPv6], and then press the [OK] key. 7. Press the [ ] or [ ] key to select [Active], and then press the [OK] key. 8. Press the [ ] or [ ] key to select [DHCP], and then press the [OK] key. 9. Press the [ ] or [ ] key to select [Active], and then press the [OK] key. 10. Press the [Menu] key to return to the initial screen. 11. If you are requested to restart the machine, turn off the machine, and then turn it back on. 12.
Configuring Network Settings 12. Enter the machine's IPv6 address using the [ ] or [ ] key. • To go to the next field, press the [OK] key. • To go back to the previous field, press the [Escape] key. 13. Press the [OK] key. 14. Press the [ ] or [ ] key to select [Prefix Length], and then press the [OK] key. 15. Enter the prefix length using the [ ] or [ ] key, and then press the [OK] key. 16. Press the [ ] or [ ] key to select [Gateway Address], and then press the [OK] key. 17.
1. Getting Started 4. Click [Additional Drivers...]. 5. Select the version of Windows with which you want to share the printer, and then click [OK]. 6. Click [Browse...], select the driver file, and then click [Open]. 7. Click [OK]. 8. On the [Advanced] tab, click the [Printing Defaults...] button. Specify the default values for the printer driver to be used by client computers, and then click [OK]. 9. Click [Apply]. 10. Click [OK].
Configuring Network Settings When entering the SSID, select [Input SSID], and then press the [OK] key. The SSID entry screen appears. Enter the SSID using the [ ] or [ ] key, and then press the [OK] key. • To move to the next character, press the [OK] key. • To return to the previous character, press the [Escape] key. 9. Press the [ ] or [ ] key to select the authentication method, and then press the [OK] key. Select the same method that the router or access point is using.
1. Getting Started 4. Press the [ ] or [ ] key to select [Network Setting], and then press the [OK] key. 5. Press the [ ] or [ ] key to select [Wi-Fi Config.], and then press the [OK] key. 6. Press the [ ] or [ ] key to select [Setup Wizard], and then press the [OK] key. 7. Press the [ ] or [ ] key to select [Ad-Hoc], and then press the [OK] key. 8. Press the [ ] or [ ] key to select a communication channel, and then press the [OK] key.
Restricting Machine Functions According to User Restricting Machine Functions According to User You can configure settings to require a user code when someone tries to use certain machine functions. To enable this setting, you must first configure the machine settings via Web Image Monitor. • This function is available for the Type 2 model only. • To print jobs that require authentication you can use only the PCL printer driver. Printing such jobs from the PostScript 3 printer driver is not possible.
1. Getting Started 5. Under "Available Functions", select [Restrict] for the functions you want to restrict, and then click [Apply]. Select [Do not Restrict] for the functions you do not want to restrict. The user restriction setting is enabled for the selected function. Proceed to the following steps to register users. 6. Click [Available Functions per User]. A list of currently registered user entries appears. 7. Select a user entry, and then click [Change]. The following window appears. 8.
Restricting Machine Functions According to User 12. Close the Web browser. • You must enter both the user name and user code to register a user entry. • Make sure that different user entries do not share the same user name or user code. Modifying user entries This section explains how to modify user entries. 1. Start the Web browser, and access the machine by entering its IP address. 2. Click [Restrict Available Functions]. 3. Enter the administrator password if required. 4. Click [Apply]. 5.
1. Getting Started When Machine Functions are Restricted Restricted functions can be used only by authorized users. Depending on the restricted function, users will be authenticated from the machine's control panel or in the printer driver. • This function is available for the Type 2 model only. • To print jobs that require authentication you can use only the PCL printer driver. Printing such jobs from the PostScript 3 printer driver is not possible.
2. Loading Paper Supported Paper Tray 1 Type Size Weight Capacity Thin paper A4 60 to 160 g/m2 250 Plain paper B5 JIS (16 to 43 lb.) (80 g/m2, 20 lb.
2. Loading Paper Tray 2 (option) Type Weight Capacity Thin paper A4 60 to 105 g/m2 500 Plain paper Letter (81/2 × 11 inches) (16 to 28 lb.) (80 g/m2, 20 lb.
Supported Paper Bypass tray Type Size Weight Thin paper A4 60 to 160 g/m2 Plain paper B5 JIS (16 to 43 lb.
2. Loading Paper Specifications of Paper Types The following tables describe the types of paper that can be used with this machine. • Depending on the paper type, the toner may take a while to dry. Before handling printed sheets, make sure that they have fully dried. Otherwise, the toner may smudge. • Print quality can be guaranteed only if recommended paper is used. For more information about the recommended paper, contact your sales or service representative.
Supported Paper Thin paper Item Description Paper thickness 60 to 65g/m2 (16 to 17 lb.) Supported paper tray Can be used with any of the paper trays. Duplex supported size A4, B5 JIS, Legal (81/2 × 14 inches), Letter (81/2 × 11 inches), Executive (71/4 × 101/2 inches), 8 × 13, 81/2 × 13, Folio (81/4 × 13 inches), 16K (195 mm × 267 mm) Plain paper Item Description Paper thickness 66 to 74 g/m2 (18 to 20 lb.) Supported paper tray Can be used with any of the paper trays.
2. Loading Paper Item Description Duplex supported size A4, B5 JIS, Legal (81/2 × 14 inches), Letter (81/2 × 11 inches), Executive (71/4 × 101/2 inches), 8 × 13, 81/2 × 13, Folio (81/4 × 13 inches), 16K (195 mm × 267 mm) Notes If the paper thickness is outside the specified range, select [Thin Paper], [Plain Paper], [Thick Paper 1], or [Thick Paper 2]. Preprinted paper Item Description Paper thickness 75 to 90 g/m2 (20 to 24 lb.
Supported Paper Item Description Duplex supported size A4, B5 JIS, Legal (81/2 × 14 inches), Letter (81/2 × 11 inches), Executive (71/4 × 101/2 inches), 8 × 13, 81/2 × 13, Folio (81/4 × 13 inches), 16K (195 mm × 267 mm) Notes Paper that has a thickness outside the specified range cannot be printed onto. Bond paper Item Description Paper thickness 106 to 160 g/m2 (28 to 43 lb.
2. Loading Paper Item Notes Description • The number of sheets that can be printed per minute is approximately half that of middle thick paper. • Avoid using adhesive label paper on which glue is exposed. Glue may stick to the inner parts of the machine, which can cause paper feed problems, deterioration in print quality, or premature wear of the print cartridge's photo conductor unit.
Supported Paper • Fan envelopes, and then align their edges before loading. DAC573 • When fanning envelopes, make sure they are not stuck together. If they are stuck together, separate them. • When fanning envelopes, make sure the envelope flaps are not stuck. If they are stuck, separate them. • Before loading envelopes, flatten them out so that their curl does not exceed that shown as shown below. DAC574 • If the curl is severe, flatten out the envelopes using your fingers, as shown below.
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Non-Recommended Paper Types Non-Recommended Paper Types Do not use the following types of paper: • Ink-jet printer paper • Bent, folded, or creased paper • Curled or twisted paper • Torn paper • Wrinkled paper • Damp paper • Dirty or damaged paper • Paper that is dry enough to emit static electricity • Paper that has already been printed onto, except a preprinted letterhead paper. Malfunctions are especially likely when using paper printed on by other than a laser printer (e.g.
2. Loading Paper Print Area The diagram below shows the area of the paper that the machine can print on. Paper 2 4 4 3 1 3 DAC571 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 4.2 mm (0.2 inches) Envelope 4 3 3 1 2 3 DAC577 1. Print area 2. Feed direction 3. Approximately 10 mm (0.4 inches) 4. Approximately 15 mm (0.
Print Area • Borderless printing is not supported. • The print area may vary depending on the paper size, printer language and printer driver settings. • For better envelope printing, we recommend you set the right, left, top, and bottom print margins to at least 15 mm (0.6 inches) each.
2. Loading Paper Loading Paper Loading Paper into Tray1 and 2 The following example explains the loading procedure for the standard paper tray (Tray 1). The same procedure applies to loading paper in Tray 2. • Before printing on paper other than envelopes, make sure to pull up the levers on the machine rear, inside the rear cover. • Curled paper may jam. Straighten curled paper before loading.
Loading Paper 3. Pinch the clip on the side paper guide and slide it to match the paper size. DAC051 When loading custom size paper, position the paper guide slightly wider than the actual paper size. 4. Pinch the end paper guide and slide it inward to match the paper size. DAC053 When loading custom size paper, position the paper guide slightly wider than the actual paper size. 5. Load new sheets of paper aligned with their side to be printed face down.
2. Loading Paper Slide the guides inward until they are flush against the paper's sides. Make sure the paper is not stacked higher than the projection on the side paper guides. When using Tray 2, make sure the paper is not stacked higher than the upper limit marked inside the tray. DAC059 6. Check there are no gaps between the paper and the paper guides (both side and end paper guides). DAC058 7. Carefully push the paper tray straight into the machine.
Loading Paper 1. Remove the rear cover using a coin. DAC032 2. Pull out Tray 1 carefully with both hands. Place the tray on a flat surface. 3. Push the metal plate down until it clicks. DAC050 4. Pinch the extender in the "PUSH" direction, and then pull out the extender until it clicks. DAC055 After extension, check that the arrows on the extender and tray are aligned.
2. Loading Paper DAC056 5. Follow Steps 3 to 7 in "Loading Paper into Tray1 and 2". • To reinsert the extender, you might have to push it with moderate force. Loading Paper into Bypass Tray • Before printing on paper other than envelopes, make sure to pull up the levers on the machine rear, inside the rear cover. • Load paper with the print side down and in the short-edge feed direction. • Do not load paper while the machine is printing. • Curled paper may jam. Straighten curled paper before loading.
Loading Paper 2. Adjust the paper guides to the paper size. DAC066 3. Support the paper with both hands, and insert it carefully until it stops. DAC065 Loading Envelopes • Before printing on envelopes, make sure to lower the levers on the machine rear, inside the rear cover, to avoid envelopes coming out creased. Also, pull up the levers back to their original positions after printing. • Avoid using self-adhesive envelopes. They may cause machine malfunctions.
2. Loading Paper Lowering the fusing unit levers 1. Pull the front cover open lever, and then carefully lower the front cover. 2 1 DAC061 2. Lower the fusing unit levers. DAC340 3. Using both hands, carefully push up the front cover until it closes. DAC062 For details about loading an envelope, see page 54 "Loading Paper into Tray1 and 2", and page 58 "Loading Paper into Bypass Tray". Note that you cannot load an envelope in Tray 2. • Be sure to load envelopes so that their flaps are on the right.
Loading Paper • If printed envelopes come out badly creased, load the envelopes in the opposite direction, and then rotate the print object by 180 degrees using the printer driver before printing. For details, see the printer driver Help. • When Using Tray 1 • If the envelope flap is on a short side, place the envelope with the flap side in the tray recess. If the envelope flap is on a long side, place the envelope with the flap side on the right.
2. Loading Paper • For prints from the bypass tray or Tray 1, you can select to print according to either the printer driver settings or the control panel settings with [Bypass Priority] or [Tray1 Priority] under [Paper Input]. For details about [Bypass Priority] or [Tray1 Priority], see page 83 "Paper Input Menu". • If [Auto Continue] under system menu is enabled, printing stops temporarily if a paper type/size error is detected.
Loading Paper 1. Press the [Menu] key. CER408 2. Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. 3. Press the [ ] or [ ] key to select [Paper Size], and then press the [OK] key. 4. Press the [ ] or [ ] key to select the paper size setting for the desired tray, and then press the [OK] key. 5. Press the [ ] or [ ] key to select the desired paper size, and then press the [OK] key. 6. Press the [Menu] key to return to the initial screen.
2. Loading Paper 3. Press the [ ] or [ ] key to select [Paper Size], and then press the [OK] key. 4. Press the [ ] or [ ] key to select the paper size setting for the desired tray, and then press the [OK] key. 5. Press the [ ] or [ ] key to select [Custom Size], and then press the [OK] key. 6. Press the [ ] or [ ] key to select [mm] or [inch], and then press the [OK] key. 7. Enter the width using the [ ] or [ ] key, and then press the [OK] key. 8.
3. Printing Documents Basic Operation This section explains the basic printing procedure. 1. Open the [Printing Preferences] dialog box in your document's application. For details about each setting, click [Help]. You can also click the information icons to display configuration information. 2. Configure printing option settings as necessary, and then click [OK]. The printer properties dialog box closes. 3. Click [OK]. • If a paper jam occurs, printing stops after the current page has been printed out.
3. Printing Documents Canceling a print job before printing has started Windows 1. Double-click the printer icon on the task tray of your computer. 2. Select the print job you want to cancel, click the [Document] menu, and then click [Cancel]. Mac OS X 1. From the Apple menu, select [System Preferences...]. 2. Under "Hardware", click [Print & Fax] or [Print & Scan]. 3. Double-click the machine from "Printers". 4. Select the print job you want to cancel, and then click [Delete].
If a Paper Mismatch Occurs If a Paper Mismatch Occurs The machine reports an error if: • The paper size or type does not match the print job's settings when [Input Tray:] is set to [Auto Tray Select]. There are two ways to resolve these errors: Continue printing using mismatched paper Use the form-feed function to ignore the error and print using mismatched paper. Reset the print job Cancel printing.
3. Printing Documents Resetting the Print Job 1. While an error message is displayed on the control panel, press the [Job Reset] key.
Printing Confidential Documents Printing Confidential Documents By the Locked Print function, you can password-protect print jobs. This means that your job is printed only after you enter the password using the machine's control panel. This function prevents unauthorized users from seeing sensitive documents at the machine. • This function is available for the Type 2 model only.
3. Printing Documents • When a Locked Print job is canceled, the machine automatically logs the cancellation. You can use this log to identify which Locked Print jobs have been canceled. Printing a Locked Print File When there is a Locked Print file stored in the printer, "Locked Print Job Press OK" appears on the printer's control panel display. Use the following procedure to unlock and print the Locked Print file. 1. When the Locked Print message is displayed, press the [OK] key. 2.
Printing Confidential Documents Use the following procedure to delete a Locked Print file. You do not need to enter a password to delete a Locked Print file. 1. When the Locked Print message is displayed, press the [OK] key. 2. Press the [ ] or [ ] key to select the file you want to delete, and then press the [OK] key. 3. Press the [ ] or [ ] key to select [Delete Job], and then press the [OK] key. 4. Press the [ ] or [ ] key to select [Execute], and then press the [OK] key.
3. Printing Documents 5. Press the [ ] or [ ] key to select [Execute], and then press the [OK] key. The log is deleted. If there are Locked Print logs/files remaining in the printer, the display returns to the list of Locked Print logs/files. If there are none remaining, the display returns to the initial screen.
Direct Printing from a Digital Camera (PictBridge) Direct Printing from a Digital Camera (PictBridge) What Is PictBridge? You can connect a PictBridge-compatible digital camera to this machine using a USB cable. This allows you to directly print photographs by operating the digital camera. • Check that your digital camera is PictBridge-compatible. • Up to 999 images can be sent from the digital camera to the machine during one print transaction.
3. Printing Documents When the printer recognizes the digital camera as a PictBridge device, "PictBridge Connecting...", then "Ready" will appear on the machine's control panel. 3. On your digital camera, select the images you want to print, and then specify the printing conditions. 4. The machine receives the specified data from the digital camera and starts printing. • Some digital cameras require specifying settings manually for PictBridge operation.
Direct Printing from a Digital Camera (PictBridge) 2. Disconnect the USB cable from the machine. When PictBridge Printing Does Not Work This section explains likely causes and possible solutions for problems that can occur during PictBridge printing. Problem PictBridge is not available. Cause Solution There is a problem with the USB connection or the PictBridge settings. Use the following procedure to check the connection and settings: 1. Disconnect and then reconnect the USB cable. 2.
3. Printing Documents Problem Cannot print. Cause The specified type of paper is not loaded. Solution The specified type of paper is not loaded. If you have to use paper that is not of the specified size, perform continue printing using mismatched paper or cancel the print job. For details, see page 67 "If a Paper Mismatch Occurs". Cannot print. 76 The specified paper size is not supported by this machine. Select the paper with the size that can be printed on the machine.
Using Various Print Functions Using Various Print Functions This section briefly describes various print functions that you can configure with the printer driver to make printouts appropriate for your purposes. Print Quality Functions Print quality and color tone can be adjusted to suit the print data. Some of the print quality settings you can configure are described below.
3. Printing Documents Using ICM (Image Color Matching) You can use Windows ICM function to reproduce colors that appear on the computer screen as close as they are on printed paper. To use this function, the color profile must be added to the computer. You can find the color profile in the ICM folder stored on the provided printer driver CD-ROM. For information about adding a color profile, search Windows Help for "color profile", and then see the appropriate topic.
Using Various Print Functions Not printing of blank pages If a print job contains blank pages, they can be prevented from being printed. Note that this setting has higher priority than [Blank Pg. Print] under the system menu of the control panel. Printing with a cover page You can add a cover page to the print job. You can select to leave the cover page blank, or print the first page of the document on the cover page. If a cover page is inserted into a duplex job, you can print on its back side also.
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4. Configuring the Machine Using the Control Panel Basic Operation 1. If you want to configure the machine's system settings, press the [Menu] key. CER408 2. Press the [ ] or [ ] key to select the settings you want to use. 3. To confirm setting items and values displayed, press the [OK] key. 4. To go back to the previous item, press the [Menu] key.
4. Configuring the Machine Using the Control Panel Menu Chart This section lists the parameters included in each menu. For details about configuring the machine using Web Image Monitor, see page 101 "Configuring the Machine Using Web Image Monitor". • Some items might not appear depending on the model type or machine's configuration. • Some items can also be configured using Web Image Monitor.
Paper Input Menu Paper Input Menu Paper Size: Tray 1 Specifies the paper size for Tray 1. Default: 11] (mainly Europe and Asia) [A4], (mainly North America) [8 1/2 x • A4, B5 JIS, A5, 8 1/2 × 14, 8 1/2 × 11, 7 1/4 × 10 1/2, 8 ×13, 8 1/2 × 13, 8 1/4 × 13, 16K, Custom Size, 4 1/8 × 9 1/2, 3 7/8 × 7 1/2, C5 Env, C6 Env, DL Env, 5 1/2 × 8 1/2, B6 JIS, A6 Paper Size: Tray 2 Specifies the paper size for Tray 2. This setting appears only when the optional paper feed unit is installed.
4. Configuring the Machine Using the Control Panel Default: [Plain Paper] • Thin Paper, Plain Paper, Middle Thick, Thick Paper 1, Recycled Paper, Color Paper, Letterhead, Prepunched, Label Paper, Bond Paper, Cardstock, Envelope, Thick Paper 2 Tray Priority Specifies the tray that the printer uses first for printer jobs from Tray 1 or tray 2.
Paper Input Menu • Machine Setting The paper settings configured on the machine's control panel are applied to all print jobs. An error occurs when the paper settings specified by the printer driver or the print command do not match the machine's settings. • Driver/Command When the paper tray is specified for a print job, the paper settings specified in the printer driver or in the print command are applied, regardless of the machine's settings.
4. Configuring the Machine Using the Control Panel List/Test Print Menu Printing the Configuration Page 1. Press the [Menu] key. CER408 The menu screen appears. 2. Press the [ ] or [ ] key to select [List/Test Print], and then press the [OK] key. 3. Press the [ ] or [ ] key to select [Config. Page], and then press the [OK] key. The configuration page is printed. The [List/Test Print] screen appears on completion of printing.
List/Test Print Menu Maintenance Pg. Prints the maintenance page.
4. Configuring the Machine Using the Control Panel Maintenance Menu This section explains about parameters that can be set on the Maintenance menu. Color Dens/Reg Adjusts color density and registration automatically. TonerAlmstEmpty Specifies the low toner level notification timing. Default: [Normal] • Normal Low toner level notification will be made when the number of pages that can be printed with the remaining toner is approximately 200.
System Menu System Menu Auto Continue Sets the printer to ignore an error with paper size or type and continue printing. The printing stops temporarily when an error is detected, and restarts automatically after about ten seconds using the settings made on the control panel. However, if the size of paper specified on the control panel and that of the paper loaded in the paper tray or the paper size specified for the print job do not match when printing restarts, it may cause a paper jam.
4. Configuring the Machine Using the Control Panel Blank Pg. Print Sets the printer to print blank pages. Note that this setting has lower priority than the printer driver's blank page setting. When cover sheet printing is enabled from the printer driver, cover sheets are inserted even if you select [Off]. Default: [On] • On • Off Energy Saver 1 The machine enters Energy Saver mode 1 if the machine has been idle for about 30 seconds.
System Menu BW Prt Priority Sets the printer to suppress the consumption of color toner when printing black-and-white pages. Also, the amount of color toner consumed during warm-up time for maintenance will also be lowered. Default: [Off] • Off • On Auto Cleaning Sets the machine to execute periodic cleaning of the interior. You may hear some noise while cleaning is being executed. This noise does not indicate a malfunction.
4. Configuring the Machine Using the Control Panel Host Interface Menu Timeout:LockPrt Specifies how many seconds the printer holds a new Locked Print file, when the printer cannot store any more Locked Print files. Within this time, you can print or delete the new Locked Print file. You can also print or delete an existing Locked Print file so that the new Locked Print file can be stored in the printer. This setting appears only for the Type 2 model.
Host Interface Menu Selects whether to enable or disable IPsec. Default: [Inactive] • Inactive • Active • MAC Address Displays the machine's MAC address. • Wi-Fi Config. • Wi-Fi Select whether to enable or disable Wireless LAN. Default: [Inactive] • Inactive • Active If [Inactive] is set, [Wi-Fi Status], [MAC Address], [Currnt Connectn], [Setup Wizard], and [WPS] are not displayed. • Wi-Fi Status Displays the current connection status. • MAC Address Displays the machine's MAC address.
4. Configuring the Machine Using the Control Panel • IP Address Specifies the machine's IPv4 address when DHCP is not used. Use this menu to check the current IP address when DHCP is used. Default: XXX.XXX.XXX.XXX The numbers represented by "X" vary according to your network environment. • Subnet Mask Specifies the machine's subnet mask when DHCP is not used. Use this menu to check the current subnet mask when DHCP is used. Default: XXX.XXX.XXX.
Host Interface Menu • IP Ad. (DHCP) Displays the IPv6 address obtained from a DHCP server. • Manual Address • Manual Address Specifies the machine's IPv6 address when DHCP is not used. Can contain up to 39 characters. • Prefix Length Specifies the prefix length, using a value between 0 and 128. • Gateway Address Specifies the IPv6 address of the default gateway. Can contain up to 39 characters. • Stateless Ad. Displays the IPv6 stateless addresses obtained from a Router Advertisement.
4. Configuring the Machine Using the Control Panel PCL Menu Orientation Selects the page orientation. Default: [Portrait] • Portrait • Landscape Form Lines Specifies the number of lines per page between 5 and 128. Default: (mainly Europe and Asia) [64], (mainly North America) [60] Font Number Specifies the ID of the default font you want to use between 0 and 89. Default: "0" Point Size Specifies the point size you want to use for the default font between 4.00 and 999.75 in 0.25 increments. Default: [12.
PCL Menu Ext.A4 Width Sets the printer to extend the width of the printable area of A4 size paper, reducing side margin width. Default: [Off] • Off • On Append CR to LF Sets the printer to append a CR code to each LF code to print text data clearly. Default: [Off] • Off • On Resolution Specifies the print resolution in dots per inch.
4. Configuring the Machine Using the Control Panel PS Menu Resolution Specifies the print resolution in dots per inch. Default: [600 x 600 1bit] • 600 x 600 1bit • 600 x 600 2bit • 600 x 600 4bit Color Profile Specifies the color profile.
Language Menu Language Menu You can set language displayed on the menu. Changing the Language Menu Use the following procedure to change the language. 1. Press the [Menu] key. CER408 2. Press the [ ] or [ ] key to select [Language], and then press the [OK] key. 3. Press the [ ] or [ ] key to select the language, and then press the [OK] key. The selected item is displayed for two seconds with an asterisk, and then the [Language] screen appears. 4. Press the [Menu] key to return to the initial screen.
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5. Configuring the Machine Using Web Image Monitor Using Web Image Monitor • To operate the machine via Web Image Monitor, you must first configure the machine's TCP/IP or wireless LAN settings. For details, see page 92 "Host Interface Menu" or see page 113 "Configuring the Network Settings". • Some items might not appear, depending on the model type you are using. • Some items can also be configured using the control panel.
5. Configuring the Machine Using Web Image Monitor Displaying Top Page When you access the machine using Web Image Monitor, the top page appears in your browser's window. 1. Launch the Web browser. 2. In the Web browser's address bar, enter "http://(machine’s IP address)/" to access the machine. If a DNS or WINS server is used and the machine’s host name has been specified, you can enter the host name instead of the IP address. The top page of Web Image Monitor appears.
Displaying Top Page 4. Main area Displays the contents of the item selected in the menu area. Information in the main area is not automatically updated. Click [Refresh] at the upper-right in the main area to update the information. Click the Web browser's [Refresh] button to refresh the entire browser screen. • If you use an older version of a supported Web browser or the Web browser has JavaScript and cookies disabled, display and operation problems may occur.
5. Configuring the Machine Using Web Image Monitor Checking the System Information Click [Home] to display the main page of Web Image Monitor. You can check the current system information on this page. This page contains three tabs: [Status], [Counter], and [Machine Information]. Status Tab Item Description Model Name Shows the name of the machine. Location Shows the location of the machine as registered on the [SNMP] page.
Checking the System Information Item Transfer Roller Description Shows the remaining life of the transfer roller, as "Status OK", "Replacement Required Soon" or "Replacement Required". For replacing, contact your sales or service representative. Paper Tray Item Description Tray 1 Shows the current state and paper size/type setting of Tray 1. Tray 2 Shows the current state and paper size/type setting of Tray 2. Bypass Tray Shows the current state and paper size/type setting of the bypass tray.
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Checking the System Information Item Yellow Description Shows the following for pages printed in Economy Color Printing mode using the printer function: • Accumulated value of yellow toner A4 page coverage (in percent) • Accumulated value of yellow toner consumption (converted into fullycovered A4 pages) Duplex Item Duplex Total Page Description Shows the total number of sheets printed on both sides. • A sheet printed on both sides counts as two printed pages.
5. Configuring the Machine Using Web Image Monitor Configuring the System Settings Click [System Settings] to display the page for configuring the system settings. This page contains the following tabs: [Tray Paper Settings], [B&W Print Priority] and [I/O Timeout].
Configuring the System Settings Item Paper Type Description Select the paper type for the bypass tray from the following: Thin Paper (60-65g/m2), Plain Paper (66-74g/m2), Middle Thick Paper (75-90g/m2), Thick Paper 1 (91-105g/m2), Recycled Paper, Color Paper, Letterhead, Prepunched Paper, Label Paper, Bond Paper, Cardstock, Envelope, Thick Paper 2 (106-160g/m2) Priority Tray Item Priority Tray Description Select the tray that the printer uses first for printer jobs from Tray 1 or Tray 2.
5. Configuring the Machine Using Web Image Monitor Bypass Tray Setting Priority Item Bypass Tray Setting Priority Description Select how print jobs using the bypass tray are handled. • System Settings The paper settings configured on the machine's control panel are applied to all print jobs. An error occurs when the paper settings specified by the printer driver or the print command do not match the machine's settings.
Configuring the System Settings I/O Timeout Tab I/O Timeout Item Fixed USB Port Description Specifies whether the same printer can be used for multiple machines or not under USB connection. If this setting is enabled, the same printer driver you have installed in your computer can be used with any machine other than the one originally used for installation, if the machine is of the same model.
5. Configuring the Machine Using Web Image Monitor Restricting Machine Functions According to User You can set the machine to require a user code when someone tries to use certain machine functions. For details about configuring the user restriction settings, see page 37 "Restricting Machine Functions According to User". • This function is available for the Type 2 model only. • To print jobs that require authentication you can use only the PCL printer driver.
Configuring the Network Settings Configuring the Network Settings Click [Network Settings] to display the page for configuring the network settings. This page contains the following tabs: [Network Status], [IPv6 Configuration], [Network Application], [DNS], [Auto E-mail Notification], [SNMP], [SMTP], [POP3], and [Wireless]. • Depending on the settings you change, the machine might need to be restarted. • Depending on the model you are using, some items might not appear.
5. Configuring the Machine Using Web Image Monitor IPv6 Configuration Tab IPv6 Item IPv6 Description Select whether to enable or disable IPv6. You cannot disable IPv6 using Web Image Monitor if the machine is currently in use in an IPv6 environment. In this case, use the control panel to disable [IPv6] under network settings. When disabled, [DHCP], [Manual Configuration Address], [Prefix Length], and [Gateway Address] below cannot be configured.
Configuring the Network Settings Item Description FTP Select to enable network printing using an embedded FTP server in the machine (via TCP port 20/21). RAW Select to enable network raw printing. Port No. Enter the TCP port number to use for raw printing. The valid range is 1024 to 65535, except 53550 and 49999 (default is 9100). LPR Select to enable network printing using LPR/LPD (via TCP port 515). mDNS Setting Item Description mDNS Select to enable Multicast DNS (via UDP port 5353).
5. Configuring the Machine Using Web Image Monitor Item Description Primary IPv6 DNS Server Enter the IPv6 address of the primary IPv6 DNS server. Can contain up to 39 characters. Secondary IPv6 DNS Server Enter the IPv6 address of the secondary IPv6 DNS server. Can contain up to 39 characters. IPv6 Domain Name Enter the IPv6 domain name of the machine. Can contain up to 32 characters. DNS Resolve Priority Select whether to give priority to IPv4 or IPv6 for DNS name resolution.
Configuring the Network Settings SNMP Tab SNMP Item SNMP Description Select whether to enable the machine to use SNMP services. Trap Item Target Trap Description Select whether to enable the machine to send traps to the management host (NMS). When disabled, [SNMP Management Host 1] and [SNMP Management Host 2] below become unavailable. SNMP Management Host 1 Enter the IP address or host name of a management host. Can contain up to 64 characters.
5. Configuring the Machine Using Web Image Monitor SMTP Tab SMTP Item Description Primary SMTP Server Enter the IP address or host name of the SMTP/POP3 server. Can contain up to 64 characters. Port No. Enter the port number for SMTP (1 to 65535). Authentication Method Select an authentication method from the following: [Anonymous]: The user name and password are not necessary. [SMTP]: The machine supports NTLM and LOGIN authentication. [POP before SMTP]: The POP3 server is used for authentication.
Configuring the Network Settings Item Description User Password Enter the password for logging in to the POP3 server. Can contain up to 32 characters. Authentication Select an authentication method from the following: [None]: Password will not be encrypted. [APOP Authentication]: Password will be encrypted. [Auto]: Password will be encrypted or not encrypted according to the POP3 server’s settings.
5. Configuring the Machine Using Web Image Monitor Item Communication Mode Description Select the mode to connect in. If the machine will be connected to a wireless router or access point, select [Infrastructure]. If the machine will be connected to a device equipped with a wireless LAN directly, select [Ad-Hoc]. Ad-Hoc Channel If [Ad-Hoc] is selected for [Communication Mode], select a channel. Authentication Select an authentication method.
Configuring the IPsec Settings Configuring the IPsec Settings Click [IPsec Settings] to display the page for configuring the IPsec settings. This page contains the following tabs: [IPsec Global Settings] and [IPsec Policy List]. • This function is available only when an administrator password is specified. IPsec Global Settings Tab Item Description IPsec Function Select whether to enable or disable IPsec. Default Policy Select whether to allow for the default IPsec policy.
5. Configuring the Machine Using Web Image Monitor Item Status Description Displays the status of the IPsec policy as "Active" or "Inactive". To configure IPsec policies, select the desired IPsec policy, and then click [Change] to open the "IPsec Policy Settings" page. The following settings can be made on the "IPsec Policy Settings" page. IP Policy Settings Item Description No. Specify a number between 1 and 10 for the IPsec policy.
Configuring the IPsec Settings IPsec Settings Item Encapsulation Type Description Specify the encapsulation type from the following: • [Transport]: Select this mode to secure only the payload section of each IP packet when communicating with IPsec compliant devices. • [Tunnel]: Select this mode to secure every section of each IP packet. We recommend this type for communication between security gateways (such as VPN devices).
5. Configuring the Machine Using Web Image Monitor Item Key Perfect Forward Secrecy Description Select whether to enable or disable PFS (Perfect Forward Secrecy). IKE Settings Item Description IKE Version Displays the IKE version.
Printing Lists/Reports Printing Lists/Reports Click [Print List/Report] to display the page for printing reports. Then, select an item and click [Print] to print out information for that item. Print List/Report Item Description Configuration Page Prints general information about the machine and its current configuration. Test Page Prints a test page for checking the printing condition. PCL Font List Prints the current configuration and installed PCL font list.
5. Configuring the Machine Using Web Image Monitor Configuring the Administrator Settings Click [Administrator Tools] to display the page for configuring the administrator settings. This page contains the following tabs: [Administrator], [Reset Settings], [Backup Setting], [Restore Setting], [Energy Saver Mode], and [PCL6 Mode]. Administrator Tab Administrator Settings Item New Password Description Enter the new administrator password. Can contain up to 16 characters.
Configuring the Administrator Settings Backup Setting Item Description Back up Network Settings Backs up settings configured under the [Network Settings] and [Administrator Tools]. Back up Menu Settings Backs up settings that are not related to the network. Back up Settings of Available Functions Backs up user restriction settings to a file. Back up IPsec Settings Backs up the IPsec settings to a file. Follow the procedure below to create configuration backup files. 1.
5. Configuring the Machine Using Web Image Monitor 4. Enter the administrator password if required. 5. Click [OK]. • If the settings are not restored successfully, an error message appears. Try again to restore the file completely. Energy Saver Mode Tab Energy Saver Mode Item Energy Saver Mode 1 Description Select [Active] to set the machine to enter Energy Saver mode 1 if the machine has been idle for about 30 seconds.
6. Maintaining the Machine Replacing the Print Cartridge • Store print cartridge in a cool dark place. • Actual printable numbers vary depending on image volume and density, number of pages printed at a time, paper type and size, and environmental conditions such as temperature and humidity. Toner quality degrades over time. Early replacement of the print cartridge might be necessary. Therefore, we recommend you always keep a new print cartridge ready.
6. Maintaining the Machine DAC045 • Do not touch the ID chip on the side of the print cartridge as shown below. DAC046 • When removing print cartridges, be careful not to touch the laser scanning unit under the upper cover (the position shown by the arrow in the illustration below). DAC044 • If cyan, magenta, or yellow toner runs out, you can print in black and white using just the black toner. Change the color mode setting to Black and White using the machine's driver.
Replacing the Print Cartridge 1. Pull up the lever on the top cover, and then carefully raise the top cover. DAC477 2. Carefully lift out the print cartridge vertically, holding its center. From the rear, the print cartridges are installed in the order of cyan (C), magenta (M), yellow (Y), and black (K). DAC040 • Do not shake the removed print cartridge. Doing so can cause remaining toner to leak. • Place the old print cartridge on paper or similar material to avoid dirtying your workspace.
6. Maintaining the Machine 4. Hold the print cartridge and shake it from side to side five or six times. DAC039 Even distribution of toner within the bottle improves print quality. 5. Remove the protective cover from the print cartridge. DAC037 6. Check the toner color and corresponding location, and then carefully insert the print cartridge vertically.
Replacing the Print Cartridge 7. Using both hands, hold the center of the top cover and close the cover carefully. Be careful not to trap your fingers. DAC064 8. Attach the protective cover you removed in Step 5 on the old print cartridge. Then, put the old print cartridge into the bag, and then put it into the box. DAC038 • Make sure to cover the old print cartridge with the protective cover for recycling and environmental purposes.
6. Maintaining the Machine Replacing the Waste Toner Bottle Messages on the screen • Replace the waste toner bottle when the following message appears on the screen: "Replace Waste Toner Bottle" • Prepare a waste toner bottle when the following message appears on the screen: "Almost Full Waste Toner Bottle" • Waste toner bottles cannot be reused. • For easy replacement, we recommend you purchase and store extra waste toner bottles. • When removing the waste toner bottle, make sure not to tilt it.
Replacing the Waste Toner Bottle 2. Slide both levers on the front cover forward. DAC089 3. Holding the tabs on both ends of the transfer unit, tilt it backwards and lift it up. 2 1 DAC088 4. Holding the handle at the center of the waste toner bottle, carefully pull it partially out without tilting it.
6. Maintaining the Machine 5. Pull the waste toner bottle halfway out, hold the bottle firmly, and then pull it straight out. DAC077 DAC078 To prevent the waste toner bottle from coming into contact with the intermediate transfer unit (the position shown by the arrow in the illustration below), do not lift the bottle while pulling it out.
Replacing the Waste Toner Bottle 6. Close the bottle cap. DAC083 DAC082 7. Holding the center of the new waste toner bottle, carefully insert it halfway into the machine body. Leave the bottle cap open. DAC079 To prevent the waste toner bottle from coming into contact with the intermediate transfer unit (the position shown by the arrow in the illustration below), do not lift the bottle while inserting it.
6. Maintaining the Machine DAC080 8. Push in the waste toner bottle until it clicks. Pressing the handle at the center, push the bottle all the way in. DAC075 9. Place the transfer unit on the front cover. Slide the transfer unit along the guide rails into the machine.
Replacing the Waste Toner Bottle 10. When it stops, push on the PUSH mark until it clicks. DAC087 11. Using both hands, carefully push up the front cover until it closes. DAC062 • When closing the front cover, push the upper area of the cover firmly.
6. Maintaining the Machine Replacing a Component Replacing the Intermediate Transfer Unit • This function is available for the Type 2 model only. If the Alert indicator on the control panel lights up and the "Replace Intermdt Transfer Belt" message appears on the display, contact your sales or service representative. Replacing the Fusing Unit and Transfer Roller • This function is available for the Type 2 model only.
Cautions When Cleaning Cautions When Cleaning Clean the machine periodically to maintain high print quality. Dry wipe the exterior with a soft cloth. If it is not sufficient, wipe with a soft, damp cloth that has been wrung out thoroughly. If you still cannot remove the stain or grime, use a neutral detergent, wipe over the area with a thoroughly-wrung damp cloth, and then dry wipe the area and allow it to dry.
6. Maintaining the Machine Cleaning the Toner Density Sensor Clean the toner density sensor when the following message appears on the control panel. "Density Sensor Require Cleaning" 1. Pull up the lever on the top cover, and then carefully raise the top cover. DAC477 2. Remove the rearmost print cartridge. DAC040 3. Slide the toner density sensor lever once to the left.
Cleaning the Toner Density Sensor 4. Carefully insert the print cartridge removed in Step 2 vertically. DAC043 5. Using both hands, hold the center of the top cover and close the cover carefully. Be careful not to trap your fingers.
6. Maintaining the Machine Cleaning the Friction Pad and Paper Feed Roller If the friction pad or paper feed roller is dirty, a multi-feed or misfeed might occur. In this case, clean the friction pad and paper feed roller as follows: • Do not use chemical cleaning fluids or organic solvents such as thinner or benzine. 1. Turn off the power. 2. Unplug the power cord from the wall outlet. Remove all the cables from the machine. 3. Pull out Tray 1 carefully with both hands.
Cleaning the Friction Pad and Paper Feed Roller 5. Wipe the rubber part of the roller with a soft damp cloth. After that, wipe it with a dry cloth to remove the moisture. DAC068 6. Push the metal plate down until it clicks. DAC050 7. Reload the removed paper into the tray, and then push the tray carefully into the machine until it clicks. DAC069 8. Insert the plug of the power cord into the wall socket securely. Connect all the cables that were removed. 9. Turn on the power.
6. Maintaining the Machine • paper jam or multi-sheet feed still occurs after cleaning the friction pad, contact your sales or service representative. • If the optional Tray 2 is installed, clean its friction pad and paper feed roller in the same way as you did for Tray 1.
Cleaning the Registration Roller and Paper Tray Cleaning the Registration Roller and Paper Tray The registration roller and paper tray can become dirty with paper dust if you print to non-standard paper. Clean the registration roller if white dots appear on prints. • Do not use chemical cleaning fluids or organic solvents such as thinner or benzine. • Do not touch the transfer roller (as shown below). DAC091 1. Turn off the power. 2. Unplug the power cord from the wall outlet.
6. Maintaining the Machine 4. Wipe the inside of the paper tray with a cloth. DAC060 5. Push the metal plate down until it clicks. DAC050 6. Reload the removed paper into the tray, and then push the tray carefully into the machine until it clicks.
Cleaning the Registration Roller and Paper Tray 7. Pull the front cover open lever and then carefully lower the front cover. 2 1 DAC061 Be sure to set the registration roller in the position shown by the arrow in the illustration below. DAC085 Clean the registration roller if prints are smeared after a paper jam is cleared. 8. Clean the registration roller by applying a soft damp cloth while turning it. 9. Using both hands, carefully push up the front cover until it closes. DAC062 10.
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7. Troubleshooting Removing Paper Jams If a paper jam occurs, one of the following messages appears on the control panel: Message Internal Misfeed Misfd: Stnd Tray Misfeed: PprTray Reference title See page 152 "If paper jams inside the fusing unit". See page 154 "If paper jams inside a tray". Misfeed: Tray 1 Misfeed: Tray 2 Misfd: Dupl Unit See page 156 "If paper jams inside the transfer unit". See the section identified by the message and remove the jammed paper accordingly.
7. Troubleshooting If paper jams inside the fusing unit If paper jams inside the fusing unit, follow the procedure below to remove it. • Since the temperature around the guide is high, wait for it to cool down before checking for jammed paper. 1. Pull the front cover open lever and then carefully lower the front cover. 2 1 DAC061 2. Lower the fusing unit lever, and pull out the jammed paper carefully. DAC340 Do not touch the fusing unit. DAC605 Pull the paper downward to remove it.
Removing Paper Jams DAC074 If you cannot find the jammed paper, check for it by pulling down the guide. DAC073 3. Pull up the fusing unit levers.
7. Troubleshooting 4. Using both hands, carefully push up the front cover until it closes. DAC062 • When closing the front cover, push the upper area of the cover firmly. After closing the cover, check that the error is cleared. If paper jams inside a tray If paper jams in Tray 1 or 2, follow the procedure below to remove it. 1. Pull the front cover open lever and then carefully lower the front cover. 2 1 DAC061 2. Pull out the jammed paper carefully.
Removing Paper Jams Do not touch the fusing unit. DAC605 If paper has jammed inside the transfer unit, holding both sides of the paper, pull the paper carefully forward and out. DAC092 3. Using both hands, carefully push up the front cover until it closes. DAC062 • Do not pull out the paper tray (Tray 1). • If paper is jammed in Tray 2 but is difficult to locate, pull out Tray 2 to remove it. After removing the paper, carefully push Tray 2 all the way back inside the machine.
7. Troubleshooting If paper jams inside the transfer unit If paper jams inside the transfer unit, follow the procedure below to remove it. 1. Pull the front cover open lever and then carefully lower the front cover. 2 1 DAC061 2. Carefully remove any paper that is jammed under the transfer unit. DAC090 If you cannot find the jammed paper, look inside the machine. 3. Using both hands, carefully push up the front cover until it closes.
Common Problems Common Problems This section explains how to troubleshoot common problems that may occur while operating the machine. Problem The machine does not turn on. Possible cause The power cord is not connected properly. Solution • Make sure that the power plug is firmly inserted into the wall outlet. • Make sure that the wall outlet is not defective by connecting another working device. An error message appears on the machine's screen. An error has occurred.
7. Troubleshooting Paper Feed Problems If the machine is operating but paper will not feed or paper jams frequently, check the condition of the machine and paper. Problem Paper does not feed smoothly. Solution • Use supported types of paper. See page 41 "Supported Paper". • Load paper correctly, making sure that the paper guides are properly adjusted. See page 54 "Loading Paper". • If the paper is curled, straighten the paper. • Take out the paper from the tray and fan it well.
Paper Feed Problems Problem Multiple sheets of paper are fed at once. Solution • Fan the paper well before loading. Also make sure that the edges are aligned by tapping the stack on a flat surface such as a desk. • Make sure that the paper guides are in the right position. • Use supported types of paper. See page 41 "Supported Paper". • Load paper only as high as the upper limit markings on the paper guide. • Make sure that the friction pads, paper feed rollers or registration rollers are clean.
7. Troubleshooting Problem Images are not printed in the right position Solution • Adjust the front end paper guide and both side paper guides to match the paper size. See page 54 "Loading Paper". DAC606 Images are printed diagonally to the pages. DAC572 160 If there are gaps between the paper and the paper guides, adjust the paper guides to remove the gaps.
Print Quality Problems Print Quality Problems Checking the Condition of the Machine If there is a problem with the print quality, first check the condition of the machine. Problem Solution There is a problem with the machine's location. Make sure that the machine is on a level surface. Place the machine where it will not be subject to vibration or shock. Unsupported types of paper is used. Make sure that the paper being used is supported by the machine. See page 41 "Supported Paper".
7. Troubleshooting Checking the printer driver settings Problem The printed image is smudged. Solution PCL 5c/6 On the printer driver's [Paper] tab, select [Bypass Tray] in the "Input Tray:" list. In the "Paper Type:" list, select a proper paper type. PostScript 3 On the printer driver's [Paper/Quality] tab, select [Bypass Tray] in the "Paper Source" list. In the "Media" list, select a proper paper type. Images smudge when rubbed. (Toner is not fixed.
Print Quality Problems Problem Fine lines are fuzzy, of inconsistent thickness, or do not appear. Solution Change the dithering settings on the printer driver. For details about the dithering settings, see the printer driver Help. If the problem persists, specify the settings of the application in which the image was created to change the thickness of the lines.
7. Troubleshooting Printer Problems This section describes printing problems and possible solutions. When You Cannot Print Properly Problem An error occurs. Solution If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanumeric characters. If it does, shorten it. • Check whether other applications are operating. Close any other applications, as they may be interfering with printing.
Printer Problems Problem There is a considerable delay between the print start command and actual printing. Solution • Processing time depends on data volume. High volume data, such as graphics-heavy documents, take longer to be processed. • To speed up printing, reduce the printing resolution using the printer driver. For details, see the printer driver Help. • The machine is calibrating color. Wait for a while.
7. Troubleshooting Problem Images are cut off, or excess pages are printed. Solution If you are using paper whose size is smaller than the paper size selected in the application, use the same size paper selected in the application. If you cannot load paper of the correct size, use the reduction function to reduce the image, and then print. See the printer driver Help. The color of the printout is different from the color on the computer's display.
Printer Problems When You Cannot Print Clearly Problem The whole printout is blurred. Solution • The paper being used may be damp. Use paper that has been stored properly. See page 41 "Supported Paper". • Select [Level 2] or [Level 3] in [Anti-Humid Lvl] under [Maintenance]. Note that if you select [Level 2] or [Level 3], the first print takes longer than subsequent prints.
7. Troubleshooting Problem White lines appear. Solution The intermediate transfer belt is dirty. Follow the procedure below to clean the belt: 1. Open the top cover while the power is on. 2. Remove all print cartridges from the printer. 3. Close the top cover with both hands carefully. DAC607 4. When cleaning finishes, open the top cover and attach all the print cartridges again. If this procedure does not resolve the problem, contact your sales or service representative.
Printer Problems Problem White spots appear. Solution The surrounding registration roller or paper tray can become dirty with paper dust if you use paper other than standard paper. Wipe any paper dust off both the paper tray and registration roller. See page 147 "Cleaning the Registration Roller and Paper Tray". Colorless dots appear on solid color printouts. Change the paper type currently selected in the Paper Type settings, and then print. Eg. [Recycled Paper] to [Thin Paper] to [Plain Paper].
7. Troubleshooting Problem Solid lines are printed as broken lines. Solution Only when using PostScript 3 Change the [Dithering] setting in the printer driver's dialog box. See the printer driver Help. Fine dot patterns do not print. Only when using PostScript 3 Change the [Dithering] setting in the printer driver's dialog box. See the printer driver Help. Solid areas, lines or text are shiny or glossy when created as a mixture of cyan, magenta, yellow.
Printer Problems Problem Prints do not stack properly. Solution • The paper being used may be damp. Use paper that has been stored properly. See page 41 "Supported Paper". • Select [Level 2] or [Level 3] in [Anti-Humid Lvl] under [Maintenance]. Note that if you select [Level 2] or [Level 3], the first print takes longer than subsequent prints. • Pull up the appropriate stop fence (forward fence for A4/Letter, rear fence for Legal size prints). See page 17 "Guide to Components".
7. Troubleshooting Error & Status Messages on the Control Panel This section explains what the messages that appear on the control panel mean and what to do when a particular message appears. Status messages Message Explanation Recommended Action Offline The machine is Offline. To start printing, switch the machine to online by pressing the [Stop/Start] key on the control panel. Processing... The machine is printing. Wait a while. Ready This is the default ready message.
Error & Status Messages on the Control Panel Message Move Env. Lever Explanation The fusing unit levers are not positioned correctly. Recommended Action When printing on an envelope, check that the left and right levers have been lowered to the envelope mark. When printing on paper, check that the left and right levers have been raised to the plain paper mark. Cover Open The top or front cover is open. Open and then close the top or front cover.
7. Troubleshooting Message Misfd: Dupl Unit 174 Explanation There is a paper jam in the duplex unit. Recommended Action Remove the misfed paper. See page 151 "Removing Printing Jams". Internal Misfeed There is a paper jam in the fusing unit. Misfeed: PprTray There is a paper jam in Tray 1 or Tray 2. Misfeed: Tray 1 There is a paper jam in Tray 1. Misfeed: Tray 2 There is a paper jam in Tray 2. Misfd: Stnd Tray There is a paper jam in the paper exit area.
Error & Status Messages on the Control Panel Message Replace Waste Toner Bottle Explanation It is time to replace the waste toner bottle. Recommended Action Replace the waste toner bottle with a new one. See page 134 "Replacing the Waste Toner Bottle". Tnr Set Error: # The indicated print cartridge is not installed correctly, or not installed. Install the indicated print cartridge correctly. The error message appears even though the print cartridge is installed correctly.
7. Troubleshooting Panel Indicator The following table explains the meaning of the various indicator patterns that the printer alerts to users about its conditions. Indicator patterns 176 Cause The Alert indicator is lit. The printer cannot be used normally. Check the error on the control panel. The Alert indicator is flashing in yellow. Toner has nearly run out. The Data In indicator is flashing. The printer is receiving print data from a computer. The Data In indicator is lit.
8. Appendix Functions and Network Settings Available in an IPv6 Environment The functions and network settings of this machine that are available in an IPv6 environment differ from those available in an IPv4 environment. Make sure the functions you use are supported in an IPv6 environment, and then configure the necessary network settings. For details about specifying the IPv6 settings, see page 92 "Host Interface Menu".
8. Appendix Transmission Using IPsec For securer communications, this machine supports the IPsec protocol. When applied, IPsec encrypts data packets at the network layer using shared key encryption. The machine uses encryption key exchange to create a shared key for both sender and receiver. To achieve even higher security, you can also renew the shared key on a validity period basis. • IPsec is not applied to data obtained through DHCP, DNS, or WINS.
Transmission Using IPsec AH Protocol The AH protocol provides secure transmission through authentication of packets only, including headers. • For successful authentication, the sender and receiver must specify the same authentication algorithm and authentication key. The authentication algorithm and authentication key are specified automatically. AH Protocol + ESP Protocol When combined, the ESP and AH protocols provide secure transmission through both encryption and authentication.
8. Appendix Encryption Key Exchange Settings Configuration Flow This section explains the procedure for specifying encryption key exchange settings. Machine PC 1. Set the IPsec settings on Web Image Monitor. 1. Set the same IPsec settings as the machine on PC. 2. Enable IPsec settings. 2. Enable IPsec settings. 3. Confirm IPsec transmission. • After configuring IPsec, you can use "ping" command to check if the connection is established correctly.
Transmission Using IPsec Specifying IPsec Settings on the Computer Specify exactly the same settings for IPsec SA settings on your computer as are specified for the IPsec Settings on the machine. Setting methods differ according to the computer's operating system. The following procedure is based on Windows 7 in an IPv4 environment as an example. 1. On the [Start] menu, click [Control Panel], [System and Security], and then click [Administrative Tools]. 2.
8. Appendix 19. In [Description:], enter a name or a detailed explanation of the IP filter, and then click [Next]. You may click [Next] and proceed to the next step without entering any information in this field. 20. Select "My IP Address" in "Source address", and then click [Next]. 21. Select "A specific IP Address or Subnet" in "Destination address", enter the machine's IP address, and then click [Next]. 22. For the IPsec protocol type, select "Any", and then click [Next]. 23.
Transmission Using IPsec 34. In the Session key settings, select "Generate a new key every", and enter the same validity period (in [Seconds] or [Kbytes]) as that specified for [Life Time] on the machine. 35. Click [OK], and then click [Next]. 36. Click [Finish]. If you are using IPv6 under Windows Vista or a newer version of Windows, you must repeat this procedure from Step 12 and specify ICMPv6 as an exception.
8. Appendix Notes About the Toner • Proper operation cannot be guaranteed if any third-party toner is used. • Depending on printing conditions, there are cases where the printer cannot print the number of sheets indicated in the specifications. • Replace the print cartridge if the printed image suddenly becomes pale or blurred. • When operating the machine for the first time, use the print cartridge supplied with this machine.
Moving and Transporting the Machine Moving and Transporting the Machine This section provides cautions that you must follow when moving the machine both short and long distances. Repack the machine in its original packing materials when moving it over a long distance. • Be sure to disconnect all cables from the machine before transporting it. • The machine is a precision piece of machinery. Be sure to handle it carefully when moving it. • Make sure to move the machine horizontally.
8. Appendix Where to Inquire Contact your sales or service representative for further information about the topics included in this manual or to inquire about other topics not included in this manual.
Consumables Consumables • Our products are engineered to meet high standards of quality and functionality, and we recommend that you use only the expendable supplies available at an authorized dealer.
8.
Consumables • Print cartridges (consumables) are not covered by warranty. However, if there is a problem, contact the store where they were purchased. • When you first use this machine, use the four print cartridges packaged with the machine. • The supplied print cartridges are good for approximately 1,000 pages. • This machine routinely performs cleaning and uses toner during this operation to maintain quality.
8. Appendix Specifications of the Machine This section lists the machine's specifications. General Function Specifications Configuration Desktop Print process Laser electrostatic transfer Maximum paper size for printing Legal (81/2 × 14 inches) Warm-up time 30 seconds or less (23 °C, 71.
Specifications of the Machine Preprinted Prepunched Letterhead Bond Paper Cardstock Label Paper Envelope Paper output capacity (80 g/m2, 20 lb) 150 sheets Paper input capacity (80 g/m2, 20 lb) • Tray 1 250 sheets • Tray 2 (option) 500 sheets • Bypass tray One sheet Memory 128 MB Power requirements • (mainly Europe and Asia) 220-240 V, 6 A, 50/60 Hz • (mainly North America) 120-127 V, 11 A, 60 Hz Power consumption • Maximum power consumption 1300 W or less • Energy Saver mode 1 80 W or less • Energy Sav
8. Appendix The power level when the main switch is turned off and the power cord is plugged into an outlet: 1W or less. * Recovery time and power consumption may differ depending on the conditions and environment of the machine. Machine dimensions (Width × Depth × Height) 400 × 450 × 320 mm (15.8 × 17.8 × 12.8 inches) or less Weight (machine body with consumables) 23.8 kg (52.5 lb.
Specifications of Options Specifications of Options This section lists the specifications of the various options. Paper Feed Unit TK1010 Paper capacity 500 sheets Paper size A4, Letter (81/2 × 11 inches) Dimensions (Width × Depth × Height) 400 × 450 × 127 mm (15.8 × 17.8 × 5 inches) Paper weight 60 to 105 g/m2 (16 to 28 lb.) Weight Less than 4 kg (8.9 lb.
8. Appendix Copyright Information about Installed Applications expat Copyright (c) 1998, 1999, 2000 Thai Open Source Software Centre, Ltd. and Clark Cooper. Copyright (c) 2001, 2002 Expat maintainers.
Copyright Information about Installed Applications University of Illinois at Urbana-Champaign http://www.ncsa.uiuc.
8. Appendix LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Trademarks Trademarks Bonjour, Mac OS, and Safari are trademarks of Apple Inc., registered in the U.S. and other countries. Firefox is a registered trademark of the Mozilla Foundation. Java is a registered trademark of Oracle and/or its affiliates. LINUX is the registered trademark of Linus Torvalds in the U.S. and other countries.
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INDEX A Administrator password..................................8, 126 Administrator settings.......................................... 126 Attaching Paper Feed Unit TK1010.................... 25 Authentication...................................................... 178 Auto e-mail notification settings......................... 116 Envelope.......................................................... 44, 59 Error messages.................................................... 172 expat.............................
M Machine information...........................................107 Maintenance Menu...............................................88 Maintenance page............................................. 125 Manual IP address.......................................... 30, 32 mDNS setting....................................................... 114 Menu chart.............................................................82 Messages............................................................. 172 Middle Thick paper.......
U User code............................................................... 40 User restriction......................................................... 8 W Waste toner bottle...............................................134 Web Image Monitor........................................... 101 Where to put the machine.................................... 22 Wireless LAN settings......................................... 119 Wireless LAN setup............................................... 34 Wireless settings.....
MEMO 202
MEMO 203
MEMO 204 EN GB EN US M200-8611
EN GB EN US M200-8611 © 2013