6. Sending and Receiving a Fax 1. Press the [ ] or [ ] key to select the desired resolution setting, and then press the [OK] key. • You can change the machine's default [Resolution] setting to always scan with a specific resolution level. For [Resolution], see page 174 "Fax Transmission Features Settings". 150 opal-p3_mf3_com_user_guide_gb_00228483_eng.
Using the Fax Function from a Computer (LAN-Fax) Using the Fax Function from a Computer (LAN-Fax) MF This section describes how to use the fax function of the machine from a computer. You can send a document directly from a computer through this machine to another fax machine, without printing the document. Basic Operation for Sending Faxes from a Computer This section describes the basic operation for sending faxes from a computer.
6. Sending and Receiving a Fax • For details, see the LAN-Fax driver help. • A fax number can contain 0 to 9, "P" (pause), " ", " ", "-", and space. • If necessary, insert a pause in a fax number. The machine pauses briefly before it dials the digits following the pause. You can specify the length of the pause time in the [Pause Time] setting under [Fax TX Settings]. For [Pause Time], see page 174 "Fax Transmission Features Settings".
Using the Fax Function from a Computer (LAN-Fax) 2. Press the [Clear/Stop] key. DSH144 Configuring Transmission Settings This section describes how to configure transmission settings in the LAN-Fax driver's properties. Properties are set separately for each application. 1. On the [File] menu, click [Print...]. 2. Select the LAN-Fax driver as the printer, and then click a button such as [Preferences]. LAN-Fax driver properties dialog box appears. 3. Click the [Setup] tab. 4.
6. Sending and Receiving a Fax Registering destinations 1. Open the LAN-Fax address book, and then click [Add User]. 2. Enter the destination information. You must enter a contact name and fax number. 3. Click [OK]. Modifying destinations 1. Open the LAN-Fax address Book, select the destination you want to modify from the [User List:], and then click [Edit]. 2. Modify information as necessary, and then click [OK]. Click [Save as new User] if you want to register a new destination with similar information.
Using the Fax Function from a Computer (LAN-Fax) Deleting individual destinations or groups 1. Open the LAN-Fax Address Book, select the destination you want to delete from [User List:], and then click [Delete]. A confirmation message appears. 2. Click [Yes]. Exporting/Importing LAN-Fax Address Book data • The following procedure is based on Windows 7 as an example. If you are using another operating system, the procedure might vary slightly.
6. Sending and Receiving a Fax • Up to 1000 destinations can be registered in the LAN-Fax Address Book. If this limit is exceeded during importing, the remaining destinations will not be imported. Editing a Fax Cover Sheet 1. On the [File] menu, click [Print...]. 2. Select the LAN-Fax driver as the printer, and then click [Print]. 3. Click the [Specify Destination] tab, and then click [Edit Cover Sheet]. 4. Configure settings as necessary, and then click [OK].
Receiving a Fax MF Receiving a Fax • When receiving an important fax, we recommend you confirm the contents of the received fax with the sender. • The machine may not be able to receive faxes when the amount of free memory space is low. • You can use an external telephone to use this machine as a telephone. • You can use the handset or an external telephone to use this machine as a telephone. • Only A4, Letter, or Legal size paper can be used for printing faxes.
6. Sending and Receiving a Fax 1. Press the [User Tools] key. DSH142 2. Press the [ ] or [ ] key to select [Fax Features], and then press the [OK] key. 3. Press the [ ] or [ ] key to select [Reception Settings], and then press the [OK] key. 4. Press the [ ] or [ ] key to select [Switch Reception Mode], and then press the [OK] key. 5. Press the [ ], [ ], [ ], or [ ] key to select the desired reception mode, and then press the [OK] key. 6. Press the [User Tools] key to return to the initial screen.
Receiving a Fax 5. Replace the handset. • For details about [Operation], see page 176 "Fax Features Settings". Receiving a fax in Fax Only mode When the reception mode is set to Fax Only mode, the machine automatically answers all incoming calls in fax reception mode. • You can specify the number of times the machine rings before answering a call in the [Number of Rings] setting under [Fax Features]. For [Number of Rings], see page 176 "Fax Features Settings".
6. Sending and Receiving a Fax Forwarding or Storing Faxes in Memory To prevent unauthorized users from seeing sensitive faxes, you can set the machine to forward received faxes to a preset destination, or store them in memory without printing them out. • The table below shows what happens after forwarding succeeds or fails depending on the machine’s configuration. Forwarding [Print Received File] Results Success Automatic The machine prints out the fax and deletes it from memory.
Receiving a Fax 1. Press the [User Tools] key. DSH142 2. Press the [ ] or [ ] key to select [Fax Features], and then press the [OK] key. 3. Press the [ ] or [ ] key to select [Reception Settings], and then press the [OK] key. 4. Press the [ ] or [ ] key to select [Reception File Setting], and then press the [OK] key. 5. Press the [ ] or [ ] key to select [Forward & Print], and then press the [OK] key. To send e-mail notifications after faxes are forwarded, proceed to Step 6. If not, proceed to Step 8. 6.
6. Sending and Receiving a Fax Configuring the storing conditions To specify the storing conditions for received faxes, configure the machine as follows: 1. Press the [User Tools] key. 2. Press the [ ] or [ ] key to select [Fax Features], and then press the [OK] key. 3. Press the [ ] or [ ] key to select [Reception Settings], and then press the [OK] key. 4. Press the [ ] or [ ] key to select [Reception File Setting], and then press the [OK] key. 5.
Receiving a Fax 5. Press the [ ] or [ ] key to select [Print Selected File], and then press the [OK] key. 6. Press the [ ] or [ ] key to select the print job, and then press the [OK] key. 7. Press the [OK] key. 8. Press the [User Tools] key to return to the initial screen. opal-p3_mf3_com_user_guide_gb_00228488_eng.
6. Sending and Receiving a Fax MF Lists/Reports Related to Fax The lists and reports related to the fax function are as follow: • Fax Journal Prints a fax transmission and reception journal for the last 50 jobs. • TX Status Report Prints out the latest transmission result. • TX/RX Standby File List Prints a list of pending fax jobs remaining in the machine's memory.
7. Configuring the Machine Using the Control Panel MF MF This chapter describes how to configure the machine using the control panel. Basic Operation There are two main ways to access the machine settings: • Press the [User Tools] key to access the System or Network settings. • Press the [ ] or [ ] key while in standby mode of each function to access the Copy, Scan, or Fax settings. To check which category the function you want to configure belongs to, see page 167 "Menu Chart". 1.
7. Configuring the Machine Using the Control Panel If you select [Address Book], [Network Settings], or [Admin. Tools] menu, you might be requested to enter a password. Enter the four-digit password, and then press the [OK] key. For details about the password, see [Admin. Tools Lock] on page 189 "Administrator Settings". 3. To confirm setting items and values displayed, press the [OK] key. 4. To go back to the previous item, press the [Back] key.
Menu Chart MF Menu Chart This section lists the parameters included in each menu. For details about configuring the machine using Web Image Monitor, see page 201 "Configuring the Machine Using Utilities". • Some items can also be configured using Web Image Monitor. Copier Features ([ ] [ ] key setting) For details, see page 168 "Copier Features Settings". Scan Settings ([ ] [ ] key setting) For details, see page 172 "Scanner Features Settings".
7. Configuring the Machine Using the Control Panel MF Copier Features Settings Item Select Paper Description Value Specifies the paper size used for printing copies. • Tray 1 When a tray is selected, the machine prints from that tray only. • Bypass Tray Default: [Tray 1] When a paper size is selected, the machine checks the trays for the paper of the specified size in the order of priority as set in [Paper Tray Priority] under [Tray Paper Settings].
Copier Features Settings Item Description Value • Pages that are entirely or mainly photographs or pictures, such as magazine pages. • Vou. Default: [Mixed] Density Specifies the image density for photocopying. • (Lightest) • • • • (Darkest) Default: Reduce/Enlarge Specifies the percentage by which copies are enlarged or reduced.
7. Configuring the Machine Using the Control Panel Item Description Value • Zoom 25-400% Default: [100%] Duplex/Combine Specifies combined copying. Select a copy mode according to your original and how you want the copy outputs to appear. For more details, see page 82 "Making Combined/2sided Copies". Note that enabling combined copying automatically disables ID card copying.
Copier Features Settings Item Description Value Default(horizontal × vertical): 57×88mm (2.24×3.46inches) opal-p3_mf3_com_user_guide_gb_00228495_eng.
7. Configuring the Machine Using the Control Panel MF Scanner Features Settings Item Scan Size Description Specifies the scanning size according to the size of the original. Value 8 1/2 × 5 1/2, 7 1/4 × 10 1/2, A4, B5, A5, 16K, Custom Size Default: [A4] Default: [8 1/2 × 11] Scanning Mode Specifies the scanning mode using the control panel. • B&W The machine creates 1-bit blackand-white images. Images contain only black and white colors. • Color The machine creates 8-bit color images.
Scanner Features Settings Item Description Value • (Darkest) Default: Resolution Specifies the resolution for scanning the original. • 100 × 100dpi • 150 × 150dpi • 200 × 200dpi • 300 × 300dpi • 400 × 400dpi • 600 × 600dpi Default: [300 × 300dpi] Compression (Color) Limitless Scan Specifies the color compression ratio for JPEG files. The lower the compression ratio, the higher the quality but greater the file size. Sets the machine to request next originals when scanning with the exposure glass.
7. Configuring the Machine Using the Control Panel MF Fax Transmission Features Settings Item Immediate TX Description Sets the machine to send a fax immediately when the original is scanned. Value • Off Select this when using Memory Transmission. • On Select this when using Immediate Transmission. • Next Fax Only Select this when using Immediate Transmission for the next transmission only. Default: [Off] Resolution Specifies the resolution to use for scanning originals.
Fax Transmission Features Settings Item Auto Redial Print Fax Header Description Sets the machine to redial the fax destination automatically when the line is busy or a transmission error occurs, if the machine is in Memory Transmission mode. The number of redial attempts is preset to two or three times, depending on the [Country] setting under [Admin. Tools], in five-minute intervals. Sets the machine to add a header to every fax you send.
7. Configuring the Machine Using the Control Panel MF Fax Features Settings Reception Settings Specifies the settings for receiving a fax. Item Switch Reception Mode Description Value Specifies the reception mode. • Fax Only The machine automatically answers all incoming calls in fax reception mode. • FAX/TEL(Mnl.) The machine rings when it receives incoming calls. The machine receives faxes only when you manually receive faxes.
Fax Features Settings Item Description Value Number of Rings Specifies the number of times the 3 to 5 times machine rings before it starts to receive 1 to 3 times faxes in Fax Only mode. Default: 3 times RX Store File You can print or delete received faxes. • Print Selected File You can select and print received faxes. • Delete Selected File You can select and delete received faxes.
7. Configuring the Machine Using the Control Panel Item Description Value Delete Selected File To delete a fax job, select the desired job, and then press the [OK] key. Pressing the [Back] key exits to the previous level of the menu tree without deleting the fax job. Delete All Files To delete the fax jobs, press the [OK] key. Pressing the [Back] key exits to the previous level of the menu tree without deleting the fax job.
Fax Features Settings Item Reception Speed Description Specifies the reception speed for the fax modem. Value • 33.6 Kbps • 14.4 Kbps • 9.6 Kbps • 7.2 Kbps • 4.8 Kbps • 2.4 Kbps Default: [33.6 Kbps] Report Print Settings Item Description Print TX Status Report Sets the machine to print a transmission report automatically after a fax transmission.
7. Configuring the Machine Using the Control Panel Operation Item Operation Description Value You can simplify the procedure for sending and receiving faxes by disabling the use of the exposure glass. If originals are loaded in the ADF, you can fax them using the ADF in either mode by pressing the [Start] key. • Easy Mode If you select [Easy Mode], you can receive faxes by pressing the [Start] key. The exposure glass cannot be used in this mode.
Address Book Settings MF Address Book Settings Item Quick Dial Dest. Description Specifies the fax number and name for Quick Dial entries. You can register up to 8 Quick Dial entries. Value • No. Specifies the Quick Dial number. • Fax No. Specifies the fax number for Quick Dial entries. The fax number can contain up to 40 characters, including 0 to 9, pause, " ", " ", and space. • Name Specifies the name for Quick Dial entries. The name can contain up to 20 characters. Fax Speed Dial Dest.
7. Configuring the Machine Using the Control Panel MF System Settings Adjust Sound Volume Specifies the volume of the sounds produced by the machine. Item Panel Key Sound Description Value Specifies the volume of the beep that sounds when a key is pressed. • Off • Low • Middle • High Default: [Low] On Hook Mode Specifies the volume of the sound from the speaker during on hook mode.
System Settings I/O Timeout Item USB Network Fixed USB Port Description Specifies how many seconds the machine waits for print data, if the data is interrupted while it is being sent from the computer via USB. If the machine does not receive any more data within the time specified here, the machine only prints the data it has received. If printing is frequently interrupted by data from other ports, increase the timeout period.
7. Configuring the Machine Using the Control Panel Auto Continue Item Description Value Auto Continue Sets the machine to ignore an error with paper size or type and continue printing. The printing stops temporarily when an error is detected, and restarts automatically after about ten seconds using the settings made on the control panel.
System Settings Item Print Cart. Description Value Displays the remaining amount of supplies. • (New) • • • • • (Needs replacing) Printer Registration Adjust the registration of each tray if necessary. You can adjust the registration value between -15 and +15 (that is, -1.5 and +1.5 mm, in 0.1 mm increments). Default: 0 for all parameters Item Description Horiz.: Tray 1 Select this to adjust the tray 1 registration horizontally. Vert.
7. Configuring the Machine Using the Control Panel Image Density Item Description Value Image Density Adjusts the density of images on prints. -3 to +3 Default: 0 Fuser Unit Amelioration Mode Item Description Value Fuser Unit If the toner is not transferred properly, Amelrtn, Mode causing the paper to be stained, select [On] to improve transferability. 186 • Off • On Default: [Off] opal-p3_mf3_com_user_guide_gb_00228500_eng.
Tray Paper Settings MF Tray Paper Settings Item Paper Type: Tray 1 Description Specifies the paper type for tray 1. Value • Plain Paper • Recycled Paper • Thick Paper 1 • Thin Paper • Letterhead • Preprinted Paper • Prepunched Paper • Bond Paper • Cardstock • Color Paper Default: [Plain Paper] Paper Type: Bypass Tray Specifies the paper type for bypass tray.
7. Configuring the Machine Using the Control Panel Item Description Value Default: [8 1/2 × 11] A4, 8 1/2 × 11, B5 JIS, B6 JIS, A5 LEF, A5 SEF, A6, 8 1/2 × 14, 8 1/2 × 13, 8.5 × 13.4, 8.5 × 13.6, 16K, 8.11 × 13.3, 5 1/2 × 8 1/2, Custom Size Paper Size: Bypass Tray Default: [A4] Default: [8 1/2 × 11] Size Mismatch Detection 188 Sets the machine to report an error if the paper size does not match the print job's settings. • On • Off Default: [On] opal-p3_mf3_com_user_guide_gb_00229291_eng.
Administrator Settings MF Administrator Settings Item Description Set Date/Time Sets the date and time of the machine’s internal clock. (Default may differ depending on the [Country] setting under [Admin. Tools].) Value • Set Date Specifies the date of the machine’s internal clock. Only dates that correspond with the year and month can be set. Incompatible dates will be refused.
7. Configuring the Machine Using the Control Panel Item Description To configure this setting, contact your telephone company and select the setting based on your telephone line. Selecting a wrong setting may cause failures in fax transmissions. Value • Dial Phone (20PPS) Default: [Push Phone] [Dial Phone (20PPS)] may not appear depending on the country setting of the machine.
Administrator Settings Item Energy Saver Mode Description Sets the machine to enter Energy Saver mode, Energy Saver mode 1 or Energy Saver mode 2, to reduce power consumption. The machine recovers from Energy Saver mode when it receives a print job, prints a received fax, or when the [Copy] or [Start] key is pressed. Value • EnergySaverMode 1 The machine enters Energy Saver mode 1 if the machine has been idle for about 30 seconds.
7. Configuring the Machine Using the Control Panel Item Description have specified during the Initial Setup, which is required after turning on the machine for the first time.
Administrator Settings Item Description Make sure to select the country code correctly. Selecting a wrong country code may cause failures in fax transmissions. The default value for this setting is the country code you have specified during the Initial Setup, which is required after turning on the machine for the first time. Reset Settings Be sure not to clear the settings by mistake.
7. Configuring the Machine Using the Control Panel Item Description [Address Book], [Network Settings], and [Admin. Tools] menus. Value Default: [Off] Do not forget this password. IPsec Selects whether to enable or disable IPsec. This function appears only when a password is specified under [Admin. Tools Lock]. Fax Number Confirmation Sets the machine to require a fax number to be entered twice when specifying a destination manually.
Printing Lists/Reports MF Printing Lists/Reports Printing the Configuration Page 1. Press the [User Tools] key. DSH142 2. Press the [ ] or [ ] key to select [Print List/Report], and then press the [OK] key. 3. Press the [ ] or [ ] key to select [Configuration Page], and then press the [OK] key. 4. Press [OK] in the confirmation screen. Types of Lists/Reports • Reports will be printed on A4 or Letter size paper. Load one of these sizes of paper into the tray before printing reports.
7. Configuring the Machine Using the Control Panel Prints the list with the entries sorted by Speed Dial registration number. • Sort by Name Prints the list with the entries sorted by name. Scanner Dest. List Prints a list of scan destinations. Scanner Journal Prints a scanner journal for the last 100 Scan to E-mail, Scan to FTP, and Scan to Folder transmissions. Maintenance Page Prints the maintenance page. 196 opal-p3_mf3_com_user_guide_gb_00228504_eng.
Network Settings MF Network Settings • Depending on the settings you change, the machine might need to be restarted. • Depending on the model you are using, some items might not appear. Ethernet Item Description MAC Address Displays the machine's MAC address. Value – Ethernet Speed Displays the current Ethernet speed setting. • 100Mbps Full Duplex • 100Mbps Half Duplex • 10Mbps Full Duplex • 10Mbps Half Duplex • Ethernet Unavailable Appears when a network cable is not connected.
7. Configuring the Machine Using the Control Panel Item Description Value Current Connection Displays detailed information about the connection, such as the SSID and the wireless signal strength. – Input SSID Displays the procedure for manually connecting to a wireless LAN. It leads you step-by-step through configuring the settings for connecting with a wireless LAN. – WPS Connects with one touch using WPS (Wi-Fi Protected Setup). For details, see Wi-Fi Settings Guide.
Network Settings Item Description Value Use this menu to check the current default gateway address when DHCP is used. IP Address Method Displays the IP address acquisition method. • IP Not Ready • DHCP • Manual Config. • Default IP Wifi Direct IP Address Displays the IP address of Wi-Fi Direct. – IPv6 Configuration Item IPv6 Description Value Select whether to enable or disable IPv6. • Inactive • Active Default: [Inactive] DHCP Sets the machine to receive its IPv6 address from a DHCP server.
7. Configuring the Machine Using the Control Panel Item Description Value Specifies the IPv6 address of the default gateway. Can contain up to 46 characters. For details about entering characters, see page 35 "Entering Characters". Stateless Address Displays the IPv6 stateless addresses obtained from a Router Advertisement. • Stateless Address 1 • Stateless Address 2 • Stateless Address 3 • Stateless Address 4 Link-local Address Displays the IPv6 link local address.
8. Configuring the Machine Using Utilities This chapter describes how to configure the machine using utilities. Available Setting Functions Using Web Image Monitor and Smart Organizing Monitor Use Web Image Monitor or Smart Organizing Monitor to change the configuration of the machine from a computer.
8. Configuring the Machine Using Utilities MF Using Web Image Monitor • Some items might not appear, depending on the model type you are using. • Some items can also be configured using the control panel. Supported web browsers • Internet Explorer 6 or later • Firefox 3.0 or later • Safari 4.0 or later • To operate the machine via Web Image Monitor, you must first configure the machine's TCP/IP or wireless LAN settings. For details, see page 214 "Configuring the Network Settings".
Displaying Top Page MF Displaying Top Page When you access the machine using Web Image Monitor, the top page appears in your browser's window. 1. Launch the web browser. 2. In the web browser’s address bar, enter “http://(machine’s IP address)/” to access the machine. If a DNS or WINS server is used and the machine’s host name has been specified, you can enter the host name instead of the IP address. The top page of Web Image Monitor appears.
8. Configuring the Machine Using Utilities • If you use an older version of a supported web browser or the web browser has JavaScript and cookies disabled, display and operation problems may occur. • If you are using a proxy server, configure the web browser settings as necessary. For details about the settings, contact your network administrator. • The previous page may not appear even if the back button of the web browser is clicked. If this happens, click the refresh button of the web browser.
Checking the System Information MF Checking the System Information Click [Home] to display the main page of Web Image Monitor. You can check the current system information on this page. This page contains three tabs: [Status], [Counter], and [Machine Information]. Status Tab Item Description Model Name Shows the name of the machine. Location Shows the location of the machine as registered on the [SNMP] page. Contact Shows the contact information of the machine as registered on the [SNMP] page.
8.
Checking the System Information Machine Information Tab Machine Information Item Description Firmware Version Shows the version of firmware installed on the machine. Engine FW Version Shows the version of firmware for the machine engine. Machine ID Shows the identification number of the machine. Fax Card Shows that a fax card is installed. (only SP 221SF, SP 220SFNw, and SP 221SFNw) Total Memory Shows the total memory installed on the machine. opal-p3_mf3_com_user_guide_gb_00228511_eng.
8. Configuring the Machine Using Utilities MF Configuring the System Settings Click [System Settings] to display the page for configuring the system settings. This page contains the following tabs: [Sound Volume Adjustment] (only SP 221SF, SP 220SFNw, and SP 221SFNw), [Tray Paper Settings], [Copier], [Fax], [Priority Tray], [Toner Management], [Interface], and [Shortcut to Function].
Configuring the System Settings Item Description Plain Paper, Recycled Paper, Thick Paper 1 (100 to 130g/m2), Thin Paper (52 to 64g/m2), Letterhead, Preprinted Paper, Prepunched Paper, Bond Paper, Cardstock, Color Paper Bypass Tray Item Paper Size Description Select the paper size for the bypass tray from the following: A4 (210 × 297 mm), Letter (8.5 × 11), B5 (182 × 257 mm), B6 (128 × 182 mm), A5 (210 × 148 mm), A5 (148 x 210 mm), A6 (105 × 148 mm), Legal (8.5 × 14), Foolscap/Folio (8.
8. Configuring the Machine Using Utilities Item Description If multiple trays contain valid paper, the first tray the machine finds will be used for printing; when that tray runs out of paper, the machine automatically switches to the next tray to continue printing. Separation Line Specify whether to print a line in the middle of the printed paper when making ID card copy or combined copy.
Configuring the System Settings Item Interval of Forwarding Trial (min.) Description Specifies how many minutes the machine waits between forwarding attempts (1 to 255 minutes). Toner Management Tab Toner Management Item Description Toner Saving Enable this setting to print using a reduced amount of toner when printing out copies. Supply End Option If [Continue printing] is selected, refill toner will be available.
8. Configuring the Machine Using Utilities Item Description • [Select Scanner Destination] 212 opal-p3_mf3_com_user_guide_gb_00228512_eng.
Registering Destinations MF Registering Destinations Scan and fax destinations can be registered using Web Image Monitor. A maximum of 100 scan destinations and 100 fax destinations (8 Quick Dial and 100 Speed Dial destinations) can be registered. See the scan and fax sections for more information on registering destinations. For details about registering scan destinations, see page 93 "Registering Scan Destinations".
8. Configuring the Machine Using Utilities MF Configuring the Network Settings Click [Network Settings] to display the page for configuring the network settings. This page contains the following tabs: [Network Status], [IPv6 Configuration], [Network Application], [DNS], [Auto E-mail Notification], [SNMP], [SMTP], [POP3], [Wireless], and [Google Cloud]. • Depending on the settings you change, the machine might need to be restarted. • Depending on the model you are using, some items might not appear.
Configuring the Network Settings Item Gateway Description Enter the IPv4 address of the network gateway. IPv6 Configuration Tab IPv6 Item IPv6 Description Select whether to enable or disable IPv6. You cannot disable IPv6 using Web Image Monitor if the machine is currently in use in an IPv6 environment. In this case, use the control panel to disable [IPv6] under [Network Settings]. When disabled, [DHCP], [Manual Configuration Address], [Prefix Length], and [Gateway Address] below cannot be configured.
8. Configuring the Machine Using Utilities Network Application Tab Scanner Send Setting Item Description E-mail Select to enable the Scan to E-mail feature. Max. E-mail Size Select the maximum size of scan files that can be attached to an e-mail message (1 to 5 MB, or no limit). FTP Select to enable the Scan to FTP feature. Folder Select to enable the Scan to Folder feature.
Configuring the Network Settings DNS Tab DNS Item Description DNS Method Select whether to specify domain name servers manually or receive DNS information from the network automatically. When set to [Auto-Obtain (DHCP)], [Primary DNS Server], [Secondary DNS Server], and [Domain Name] below become unavailable. Primary DNS Server Enter the IPv4 address of the primary DNS. Secondary DNS Server Enter the IPv4 address of the secondary DNS. Domain Name Enter the IPv4 domain name for the machine.
8. Configuring the Machine Using Utilities Auto E-mail Notification Tab E-mail Notification 1/E-mail Notification 2 Item Description Display Name Enter a sender name for notification e-mail. Can contain up to 32 characters. E-mail Address Enter the address of the recipient of the alert email. Can contain up to 64 characters. Paper Misfeed Select to send an alert e-mail to the specified address if a paper jam occurs.
Configuring the Network Settings Item SNMP Management Host 2 Description Enter the IP address or host name of a management host. Can contain up to 64 characters. Community Item Description Get Community Enter the community name to use for authentication of Get requests. Can contain up to 32 characters. Trap Community Enter the community name to use for authentication of Trap requests. Can contain up to 32 characters. System Item Description Location Enter the location of the machine.
8. Configuring the Machine Using Utilities Item Description User Name Enter the user name for logging in to the SMTP server. Can contain up to 32 characters. Password Enter the password for logging in to the SMTP server. Can contain up to 32 characters. Device E-mail Address Enter the machine’s e-mail address. This address is used as the sender's address of e-mail messages sent from this machine, such as notification e-mails. Can contain up to 64 characters.
Configuring the Network Settings Wireless Tab (only SP 220SNw, SP 221SNw, SP 220SFNw, and SP 221SFNw) Wireless LAN Status Item Description Wireless LAN Status Displays the status of the connection to the wireless LAN. MAC Address Displays the MAC address. Communication Mode Displays the communication mode that the machine is connecting in. SSID Displays the SSID of the access point that the machine is connected to.
8.
Configuring the IPsec Settings MF Configuring the IPsec Settings Click [IPsec Settings] to display the page for configuring the IPsec settings. This page contains the following tabs: [IPsec Global Settings] and [IPsec Policy List]. • This function is available only when an administrator password is specified. IPsec Global Settings Tab Item Description IPsec Function Select whether to enable or disable IPsec. Default Policy Select whether to allow for the default IPsec policy.
8. Configuring the Machine Using Utilities Item Description Action Displays the action of the IPsec policy as "Allow", "Drop", or "Require Security". Status Displays the status of the IPsec policy as "Active" or "Inactive". To configure IPsec policies, select the desired IPsec policy, and then click [Change] to open the "IPsec Policy Settings" page. The following settings can be made on the "IPsec Policy Settings" page. IP Policy Settings Item Description No.
Configuring the IPsec Settings IPsec Settings Item Encapsulation Type Description Specify the encapsulation type from the following: • [Transport]: Select this mode to secure only the payload section of each IP packet when communicating with IPsec compliant devices. • [Tunnel]: Select this mode to secure every section of each IP packet. We recommend this type for communication between security gateways (such as VPN devices).
8. Configuring the Machine Using Utilities Item Key Perfect Forward Secrecy Description Select whether to enable or disable PFS (Perfect Forward Secrecy). IKE Settings Item Description IKE Version Displays the IKE version. Encryption Algorithm Specify the encryption algorithm from the following: [DES], [3DES], [AES-128], [AES-192], [AES-256] Authentication Algorithm Specify the authentication algorithm from the following: IKE Life Time Specify the life time of the ISAKMP SA as a time period.
Printing Lists/Reports MF Printing Lists/Reports Click [Print List/Report] to display the page for printing reports. Then, select an item and click [Print] to print out information for that item. Print List/Report Item Description Configuration Page Prints general information about the machine and its current configuration. Fax Journal Prints a fax transmission and reception journal for the last 50 jobs. For details about automatic fax journal printing, see page 176 "Fax Features Settings".
8. Configuring the Machine Using Utilities MF Configuring the Administrator Settings Click [Administrator Tools] to display the page for configuring the administrator settings. This page contains the following tabs: [Administrator], [Reset Settings], [Backup Setting], [Restore Setting], [Set Date/Time], and [Energy Saver Mode]. Administrator Tab Administrator Settings Item Change Password Description Check this to configure the administrator password.
Configuring the Administrator Settings Item Reset Menu Settings Description Select to restore the settings other than the following to their defaults: • Network settings • Scan destinations • User restriction settings • Fax destinations • IPsec settings • [Printer Registration], [Low Humidity Mode], and [Image Density] settings under [System Settings] of the control panel setting menu Clear Scan Destination Select to clear the scan destinations. Clear Address Book Select to clear the fax destinations.
8. Configuring the Machine Using Utilities Item Back up Menu Settings Description Backs up the settings other than the following to a file: • Network settings • Scan destinations • User restriction settings • Fax destinations • IPsec settings • [Printer Registration], [Low Humidity Mode], and [Image Density] settings under [System Settings] of the control panel setting menu Back up Scan Destination Backs up scan destinations to a file. Back up Address Book Backs up fax destinations to a file.
Configuring the Administrator Settings Restore Setting Item File to Restore Description Enter the path and name of the file to restore, or click [Browse...] to select the file. Follow the procedure below to restore configuration backup files. 1. Click [Browse...]. 2. Navigate to the directory containing the backup file to restore. 3. Select the backup file, and click [Open]. 4. Enter the administrator password if required. 5. Click [OK].
8. Configuring the Machine Using Utilities Item min. (0-59) Description Enter the current minute (0-59). Energy Saver Mode Tab Energy Saver Mode Item Energy Saver Mode 1 Description Select [Active] to set the machine to enter Energy Saver mode 1 if the machine has been idle for about 30 seconds. It takes less time to recover from Energy Saver mode 1 than from power-off state or Energy Saver mode 2, but power consumption is higher in Energy Saver mode 1 than in Energy Saver mode 2.
Using Web Image Monitor P Using Web Image Monitor • Some items might not appear, depending on the model type you are using.
8. Configuring the Machine Using Utilities 3 2 3 1 4 DSH134 1. Menu area If you select menu, its content will be shown on the work area, or the sub area. 2. Tab area Contains menus for the Status and Counter modes and tabs for switching between them. 3. Help If you click this icon, help index page opens. 4. Main area Displays the contents of the item selected in the menu area. Printer information in the main area is not automatically updated.
Using Web Image Monitor Installing the Help Source File Follow the procedure below to install the help. 1. Copy the [WIMHELP] folder on the CD-ROM to your computer's hard drive. The example procedures explain how to copy the [WIMHELP] folder to the C:\tmp\WIMHELP directory. 2. Access Web Image Monitor, and then click [Help Source File Setting] on the [Administrator Tools] page. 3. In the text box, enter "C:\tmp\WIMHELP\". 4. Enter the administrator password if required. 5. Click [OK].
8. Configuring the Machine Using Utilities Network Settings Configure network settings. IPsec Settings Configure IPsec settings. Print List/Report Print a list/report related to the printer. Administrator Tools Configure administrator settings. Home [Status] tab Click the [Status] tab on the main page to display system information, paper tray status and toner levels. [Counter] tab Click the [Counter] tab on the main page to check the counter information.
Using Web Image Monitor [Toner Management] tab (only SP 221S, SP 220SNw, and SP 221SNw) • [Supply End Option] If [Continue Printing] is selected, refill toner will be available. [Interface] tab • [Fixed USB Port] Specifies whether the same printer driver can be used for multiple machines or not under USB connection.
8. Configuring the Machine Using Utilities • [Display Name] Enter a sender name for notification e-mail. • [E-mail Address] Enter the address of the recipient of the alert email. • [Paper Misfeed]/[Out of Paper]/[Replace Print Cartridge Soon]/[Call Service]/[Replace Print Cartridge]/[Cover Open] Select which items to send notifications about. [SNMP] tab • [SNMP] Select whether to enable the machine to use SNMP services.
Using Web Image Monitor • [Authentication] Select an authentication method. • [Encryption] Select an encryption method. • [None] When it is ON, communication will not be secured by encryption. • [WEP] When it is ON, communication will be encrypted in WEP (Wired Equivalent Privacy). Specify [WEP Key Length], [WEP Transmit Key ID], and [WEP Key Format] and enter [WEP Key]. The following table shows the number and types of characters you can enter, depending on the key settings.
8. Configuring the Machine Using Utilities Select whether to enable [Google Cloud Print]. When disabled, [Local Discovery] and [Timeout (Seconds)] below cannot be configured. • [Registration Status] Displays the status of Google Cloud Print registration. • [Registration Account] Displays the Account (email address) of Google Cloud Print registration. • [Local Discovery] Select whether to enable local discovery.
Using Web Image Monitor To configure IPsec policies, select the desired IPsec policy, and then click [Change] to open the "IPsec Policy Settings" page. The following settings can be made on the "IPsec Policy Settings" page. IP Policy Settings • [No.] Specify a number between 1 and 10 for the IPsec policy. The number you specify will determine the position of the policy in the IPsec Policy List. • [Activity] Select whether to enable or disable the policy. • [Name] Enter the name of the policy.
8. Configuring the Machine Using Utilities Select this mode to secure only the payload section of each IP packet when communicating with IPsec compliant devices. • [Tunnel] Select this mode to secure every section of each IP packet. We recommend this type for communication between security gateways (such as VPN devices). • [Security Protocol] Select the security protocol from the following: • [AH] Establishes secure communication that supports authentication only.
Using Web Image Monitor IKE Settings • [IKE Version] Displays the IKE version. • [Encryption Algorithm] Specify the encryption algorithm from the following: [DES], [3DES], [AES-128], [AES-192], [AES-256] • [Authentication Algorithm] Specify the authentication algorithm from the following: [MD5], [SHA1] • [IKE Life Time] Specify the life time of the ISAKMP SA as a time period. Enter a number of seconds.
8. Configuring the Machine Using Utilities • [Confirm New Password] Enter the same password again, to confirm. Reset Settings • [Reset Network Settings] Select to restore network settings to their defaults. • [Reset Menu Settings] Select to restore settings that are not related to the network. • [Reset IPsec Settings] Select to clear the IP security settings. • [Reset IPsec Settings] appears only when a password is specified in [Administrator].
Using Web Image Monitor Enter the path and name of the file to restore, or click [Browse...] to select the file. Follow the procedure below to restore configuration backup files. 1. Click [Browse...]. 2. Navigate to the directory containing the backup file to restore. 3. Select the backup file, and click [Open]. 4. Enter the administrator password if required. 5. Click [OK]. 6. Reboot the printer if you are requested to do so. Help Source File Setting • [Help Source File] Enter the help source file path.
8. Configuring the Machine Using Utilities Using Smart Organizing Monitor The state and status information of the machine can be checked using Smart Organizing Monitor. Displaying Smart Organizing Monitor Dialog 1. On the [Start] menu, click [All Programs]. 2. Click [Smart Organizing Monitor]. 3. Click [Smart Organizing Monitor Status]. 4. If the machine you are using is not selected, click [Connect Printer], and then select the machine's model. 5. Click [OK].
Using Smart Organizing Monitor • Print Cartridge Displays the following messages to indicate remaining toner levels: Remaining Level 1 to 5, "Almost Empty" and "Empty". • Input Tray You can check the following information about the input trays. [Input Tray], [Status], [Paper Size], [Paper Type] Displays the type of the paper loaded into each input tray. • System Displays the system information about the printer, such as the model name, system version, and memory size.
8. Configuring the Machine Using Utilities P Checking the Status Information 1 3 4 5 2 DSH160 1. Image area Displays the status of this machine with an icon. 2. Status area • Status Tab • Printer Name • Print Cartridge Displays the following messages to indicate remaining toner levels: Remaining Level 1 to 5, "Almost Empty" and "Empty". • Input Tray You can check the following information about the input trays.
Using Smart Organizing Monitor Displays the job log information. • User Tools Tab Click to print test pages or maintenance pages, or to configure settings of the machine. 3. Message area Displays the status of this machine with a message. For details about error messages, see page 271 "Error and Status Messages Appear on Smart Organizing Monitor". 4. [Connect Printer] button Click to select a printer driver. 5. [Refresh:] Specify the automatic update of the display.
8. Configuring the Machine Using Utilities Tab Settings This section provides a tab-by-tab overview of the machine settings that can be modified using Smart Organizing Monitor. For more information on each setting item, see the Smart Organizing Monitor Help. Paper Input tab • You can change paper size and other paper settings. Maintenance tab • You can adjust print starting positions. System tab • You can set basic functions required to use the printer.
Using Smart Organizing Monitor IPv6 automatic settings • A router with DHCP functionality or a DHCP server that is supported by IPv6 is required. 1. On the [Start] menu, click [All Programs]. 2. Click [Smart Organizing Monitor]. 3. Click [Smart Organizing Monitor Status]. 4. Click the [User Tools] tab. 5. Click [Printer Configuration]. 6. Enter the access code, and then click [OK]. 7. Click the [IPv6] tab. 8. Select [Enable] in [IPv6 DHCP:], and the click [OK]. 9.
8. Configuring the Machine Using Utilities 7. Click the [IPv6] tab. 8. Select [Disable] in [IPv6 DHCP:], and the click [OK]. 9. Enter values in [Manual address:], [Prefix length:], and [Gateway:], and then click [OK]. 10. Turn off the machine, and then disconnect the USB cable from the machine. 11. Connect the machine to the router or the hub using the Ethernet cable. 12. Follow Steps 1 to 3, and then start Smart Organizing Monitor. 13. Click [Connect Printer]. 14. Click [Search Network Printer].
9. Maintaining the Machine This chapter describes how to replace supplies and how to clean the machine. Replacing the Print Cartridge • If "Replacement Required: Print Cartridge" is displayed in the control panel, replace the print cartridge by following the procedure described below. However, this message will not be displayed if [Toner End Option] has been set to [Continue Printing]. Replace the print cartridge if the printed image becomes pale or blurred.
9. Maintaining the Machine 5. Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally, push the cartridge down until it clicks into place. DCT026 6. Carefully push up the front cover until it closes. 254 opal-p3_mf3_com_user_guide_gb_00228522_eng.
Cautions When Cleaning Cautions When Cleaning Clean the machine periodically to maintain high print quality. Dry wipe the exterior with a soft cloth. If dry wiping is not sufficient, wipe with a soft, damp cloth that has been wrung out thoroughly. If you still cannot remove the stain or grime, use a neutral detergent, wipe over the area with a thoroughly-wrung damp cloth, and then dry wipe the area and allow it to dry.
9. Maintaining the Machine Cleaning the Inside of the Machine 1. Open the front cover, and then carefully lower it. 2. Carefully pull out the print cartridge horizontally, holding its center. DCT024 3. Use a cloth to wipe the inside of the machine toward and away from yourself. DCT040 Wipe carefully so as not to touch any protrusions inside the machine. 4. Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally, push the cartridge down until it clicks into place.
Cleaning the Exposure Glass MF Cleaning the Exposure Glass 1. Lift the exposure glass cover. Be careful not to hold the input tray when lifting the exposure glass cover, for the tray might be damaged. 2. Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture. DCT008 opal-p3_mf3_com_user_guide_gb_00228525_eng.
9. Maintaining the Machine Cleaning the Auto Document Feeder (When Using SP 221SF, SP 220SNw, SP 221SNw, SP 220SFNw, and SP 221SFNw) MF 1. Lift the ADF. Be careful not to hold the input tray when lifting the ADF, for the tray might be damaged. 2. Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture. DCT009 258 opal-p3_mf3_com_user_guide_gb_00228526_eng.
Moving and Transporting the Machine Moving and Transporting the Machine This section provides cautions that you must follow when moving the machine both short and long distances. Repack the machine in its original packing materials when moving it over a long distance. • Be sure to disconnect all cables from the machine before transporting it. • The machine is a precision piece of machinery. Be sure to handle it carefully when moving it. • Make sure to move the machine horizontally.
9. Maintaining the Machine • To move the machine over a long distance, pack it well and empty all the paper trays. Take care not to tip or tilt the machine during transit. • Toner might spill inside the machine if the machine is not kept level during transit. • For more information about moving the machine, contact your sales or service representative. Disposal Ask your sales or service representative for information about correct disposal of this machine.
10. Troubleshooting This chapter provides solutions for error messages and other problems. MF Error and Status Messages on the Screen Messages are listed in alphabetical order in the table below. "X" indicates the parts of the messages that appear differently depending on a specific situation, such as the paper sizes, paper types, or tray names.
10. Troubleshooting Message Causes and remove paper. Solutions "Clearing Misfeeds" and page 280 "Paper Feed Problems". • Check the originals are suitable for scanning. See page 62 "Placing Originals". Available: IDCard Copy A4 or 8 1/2 x 11 • Set the machine to print copies using the A4 or Letter size paper in the [Select Paper] setting. See page 168 "Copier Features Settings". • Specify the A4 or Letter size paper for the tray selected for printing copies. See page 187 "Tray Paper Settings".
Error and Status Messages on the Screen Message Causes Solutions of the paper in the indicated tray. Connection Failed The line could not be connected correctly. • Confirm that the telephone line is properly connected to the machine. • Disconnect the telephone line from the machine, and connect a standard telephone in its place. Confirm that you can make calls using the telephone. If you cannot make calls this way, contact your telephone company. Cover open A cover is open.
10. Troubleshooting Message Causes Solutions faxes) has reached maximum, so new jobs cannot be stored. I-Fax POP3 fails Connection to the POP3 server failed. • Confirm that the network cable is properly connected to the machine. • Confirm that the network settings such as IP address, DNS, and POP3 settings have been configured properly (make sure that no doublebyte character is used). See page 214 "Configuring the Network Settings". Indep.Sply.Prt.Cart. A non-supported print cartridge is installed.
Error and Status Messages on the Screen Message Causes Solutions • The machine's memory reached capacity while storing a fax in memory in Memory Transmission mode. Memory Overflow Memory has reached capacity while scanning the second or later pages of the original when trying to send a fax in Memory Transmission mode. Press [TX] to send only the pages that have been scanned in memory, or press [Cancel] to cancel. Misfeed: BypassTray Paper has been jammed in the bypass tray. Remove the jammed paper.
10. Troubleshooting Message Causes Solutions Print Cart. Set Error The print cartridge has not been installed or has not been installed correctly. Reinstall the print cartridge. See page 253 "Replacing the Print Cartridge". Remove Paper: The machine failed to proceed with the print job, because tray 1 was specified as the input tray but paper was set in the bypass tray. Remove paper from the bypass tray. The print cartridge is almost empty. Prepare a new print cartridge.
Error and Status Messages on the Screen Message Causes Solutions Server Connection Failed A scanned file could not be sent because the destination could not be reached. Confirm that the destination is registered correctly, and then try the operation again. Server Response Error An error occurred in communication with the server before beginning transmission. Confirm that the destination is registered correctly, and then try the operation again.
10. Troubleshooting Message TX Comm. Error 268 Causes A transmission error occurred, and the fax could not be transmitted correctly. Solutions If the [Auto Redial] setting is enabled, the machine will redial the number and try again. If all attempts fail, or if the machine is in Immediate Transmission mode, the fax will not be transmitted. Try the operation again. opal-p3_mf3_com_user_guide_gb_00228530_eng.
Error and Status Indicate on the Control Panel Error and Status Indicate on the Control Panel P The LED on the operation panel indicates the machine status, including any errors. LED Toner/ Paper End Alert Power - - On The power is on. The status is normal. Flashing - On The print cartridge is almost empty. Replace the print cartridge before it becomes empty. On - On • The print cartridge is empty. Status • The print cartridge is not set correctly. • The tray has run out of paper.
10. Troubleshooting LED 270 Toner/ Paper End Alert Power - On On Another type of error has occurred. Use Web Image Monitor or Smart Organizing Monitor to check the error, and then take appropriate measures. See page 233 "Using Web Image Monitor" or page 246 "Using Smart Organizing Monitor". On On On A malfunction has occurred. Contact your sales or service representative. Status Solution opal-p3_mf3_com_user_guide_gb_00228531_eng.
Error and Status Messages Appear on Smart Organizing Monitor Error and Status Messages Appear on Smart Organizing Monitor "X" represents a displayed message that varies according to the situation. Message Causes Solutions No Response from I/O Device • The power cable of the machine is not plugged in. • Check the printer power cord. Check the cable, power cord, and main switch. • The power of the machine is not turned ON. • Check the USB cable is properly connected.
10. Troubleshooting Message Causes Solutions of the memory overflow. Waste Toner full The waste toner bottle is full. Replace the print cartridge. No printing is available. Open the indicated cover, and then replace Print Cartridge. 272 opal-p3_mf3_com_user_guide_gb_00228532_eng.
Clearing Misfeeds Clearing Misfeeds • Jammed paper may be covered in toner. Be careful not to get toner on your hands or clothes. • Toner on prints made immediately after clearing a paper jam may be insufficiently fused and can smudge. Make test prints until smudges no longer appear. • Do not forcefully remove jammed paper, as it may tear. Torn pieces remaining inside the machine will cause further jams and possibly damage the machine. • Paper jams can cause pages to be lost.
10. Troubleshooting 4. Carefully pull out the print cartridge horizontally, holding its center. DCT024 • Do not shake the removed print cartridge. Doing so can cause remaining toner to leak. • Place the print cartridge on paper or similar material to avoid dirtying your workspace. 5. Lifting the guide plate, remove the jammed paper carefully. DCT025 6. Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally, push the cartridge down until it clicks into place.
Clearing Misfeeds 7. Carefully push up the front cover until it closes. DCT028 If the error display continues to appear, perform the procedure described in page 276 "Opening the Rear Cover to Remove Jammed Paper". Removing Jammed Paper from the Bypass Tray • Since the temperature around the guide is high, wait for it to cool before checking for jammed paper. 1. If paper is jammed in the bypass tray input area, remove the jammed paper carefully. DCT015 2. Close the bypass tray. 3.
10. Troubleshooting Opening the Rear Cover to Remove Jammed Paper • Since the temperature around the guide is high, wait for it to cool before checking for jammed paper. 1. Open the rear cover. DCT022 2. Open the fusing cover. DCT035 1. Push the levers on the sides down with your thumbs. DCT036 276 opal-p3_mf3_com_user_guide_gb_00228533_eng.
Clearing Misfeeds 2. Remove the jammed paper carefully. DCT068 3. Push the levers on the sides up with your thumbs. 4. Close the fusing cover. 5. Close the rear cover. DCT023 Removing Scanning Jams 1. Open the ADF cover. DCT019 opal-p3_mf3_com_user_guide_gb_00228533_eng.
10. Troubleshooting 2. Gently pull the jammed original to remove it. Be careful not to pull the original too hard, as it may tear. DCT021 3. Close the ADF cover. DCT020 4. Lift the ADF, and if there is original remaining in the ADF, gently pull the jammed original to remove it. Be careful not to hold the input tray when lifting the ADF, for the tray might be damaged. DCT010 5. Close the ADF. 278 opal-p3_mf3_com_user_guide_gb_00228533_eng.
When You Cannot Print Test Page When You Cannot Print Test Page Possible cause The power cord, a USB cable, or a network cable is not connected correctly. The port connection is not established correctly. Solution Make sure that the power cord, USB cable, and network cable are connected correctly. Also confirm that they are not damaged. 1. On the [Start] menu, click [Devices and Printers]. 2. Right-click the icon of the machine, and then click [Printer properties]. 3.
10. Troubleshooting Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of the machine and paper. Problem Paper does not feed smoothly. Solution • Use supported types of paper. See page 55 "Supported Paper". • Load paper correctly, making sure that the paper guides are properly adjusted. See page 41 "Loading Paper". • If the paper is curled, straighten the paper. • Take out the paper from tray and fan it well.
Paper Feed Problems Problem Solution • If there are gaps between the paper and the paper guides, adjust the paper guides to remove the gaps. The printed paper is curled. • Load the paper upside down in the paper tray. • If the paper curl is severe, take prints from the output tray more frequently. • Paper is damp. Use paper that has been stored properly. See page 55 "Supported Paper". Images are printed diagonally to the pages.
10. Troubleshooting Print Quality Problems Checking the Condition of the Machine If there is a problem with the quality of printing, first check the condition of the machine. Possible Cause Solution There is a problem with the machine's location. Make sure that the machine is on a level surface. Place the machine where it will not be subject to vibration or shock. Unsupported types of paper is used. Make sure that the paper being used is supported by the machine. See page 55 "Supported Paper".
Print Quality Problems Checking the Printer Driver Settings Problem Solution The printed image is smudged. On the printer driver's [Paper] tab, select [Bypass Tray] in the "Input Tray:" list. In the "Paper Type:" list, select a proper paper type. Images smudge when rubbed. (Toner is not fixed.) On the printer driver's [Paper] tab, select a proper paper type in the "Paper Type:" list. When printing graphics, the output and the screen are different.
10. Troubleshooting Printer Problems This section describes printing problems and possible solutions. When You Cannot Print Properly Problem An error occurs. Solution If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanumeric characters. If it does, shorten it. • Check whether other applications are operating. Close any other applications, as they may be interfering with printing.
Printer Problems Problem Solution • The data is so large or complex that it takes a long time to be processed. • If "Processing..." is displayed on the screen, the machine is receiving data. Wait for a while. • The printer is adjusting the color registration. Wait for a while. A printed image is different from the image on the computer's display. • When you use some functions, such as enlargement and reduction, the layout of the image might be different from that displayed in the computer display.
10. Troubleshooting Problem Toner smears appear on the print side of the page. Solution • The paper setting may not be correct. For example, although you are using thick paper, the setting for thick paper may not be specified. Check the printer driver's paper settings. See the printer driver Help. • Check that the paper is not curled or bent. Flatten out the paper before loading it. See page 55 "Supported Paper". Horizontal lines appear on the printed paper.
Printer Problems When Paper is Not Fed or Ejected Properly Problem Solution Prints do not stack properly. The paper being used may be damp. Use paper that has been stored properly. See page 55 "Supported Paper". The printed paper is curled. If you enable [Toner Saving] under [System Settings], printing is generally less dense. Prints fall in front of the machine when they are output. Raise the stop fence. See "Loading Paper", Quick Installation Guide. Prints do not stack properly. • Paper is damp.
10. Troubleshooting MF Copier Problems When You Cannot Make Clear Copies Problem The printed copy is blank. Solution The original is not placed correctly. When using the exposure glass, place originals copy side down. When using the ADF, place them copy side up. See page 62 "Placing Originals". The wrong original was copied. If copying from the exposure glass, make sure that there are no originals in the ADF. Copied pages do not look the same as the originals.
Copier Problems Problem When copying from the exposure glass, the print area of the copy is out of alignment with the original. Solution Place the original copy side down, making sure that it is aligned to the rear left corner and pressed flat against the exposure glass. When You Cannot Make Copies as Wanted Problem Solution Photocopied pages are not in correct order. On the control panel, change the [Sort] setting under [Copier Features] to collate pages as you require.
10. Troubleshooting MF Scanner Problems When You Cannot Browse the Network to Send a Scan File Problem The following machine settings may not be correct: Solution Check the settings. See page 197 "Network Settings". • IP address • Subnet Mask When Scanning Is Not Done As Expected Problem Solution The machine does not start scanning. The ADF or its cover is open. Close the ADF or its cover. The scanned image is dirty. • The exposure glass or ADF is dirty. See page 253 "Maintaining the Machine".
Fax Problems MF Fax Problems When You Cannot Send or Receive Fax Messages As Wanted Transmission/Reception Problem Both transmission and reception are impossible. Cause The modular cord may be disconnected. Solution Make sure the modular cord is correctly connected. For details about connecting the modular cord, see Setup Guide. Transmission Problem Cause Solution Document appears blank at the other end. The original was placed upside down. Set the original correctly.
10. Troubleshooting Others Problem Cause Solution All fax documents stored in memory have been lost. Those documents include ones stored through Memory Transmission/Reception, Memory Lock, or Substitute Reception. When about one hour passes after the machine is turned off, all fax documents stored in memory are lost. If any documents have been lost for this reason, a Power Failure Report is automatically printed when the machine is turned on.
Fax Problems Error Code Solution • Disconnect the telephone line from the machine, and connect a standard telephone in its place. Confirm that you can make calls using the telephone. If you cannot make calls this way, contact your telephone company. • If the problem persists, contact your sales or service representative. 1XXX22 to 1XXX23 Dial fails when trying to send faxes. • Confirm that the fax number you dialed is correct. • Confirm that the destination is a fax machine.
10. Troubleshooting Error Code Solution • There was a paper jam. Remove the jammed paper. See page 273 "Clearing Misfeeds" and page 280 "Paper Feed Problems". • A print cartridge was empty. Replace the print cartridge. See page 253 "Replacing the Print Cartridge". • The received fax was too large. Ask the sender to re-send the document in parts as several smaller individual faxes, or to send at a lower resolution. 2XXX32 to 2XXX84 An error occurred while receiving a fax.
Common Problems Common Problems This section describes how to troubleshoot common problems that may occur while operating the machine. Problem The machine does not turn on. Possible cause The power cord is not connected properly. Solution • Make sure that the power plug is firmly inserted into the wall outlet. • Make sure that the wall outlet is not defective by connecting another working device. An error message is shown on the machine's screen. MF The red indicator is lit or flashing.
10. Troubleshooting Problem The volume of the sounds produced by the machine is too quiet. MF Possible cause Solution MF Adjust the volume of the The volume is muted or set to the low level. beep, ring, speaker, and alarm sounds. For details, see page 182 "System Settings". MF • If any of these problems persist, turn off the power, pull out the power cord, and contact your sales or service representative. 296 opal-p3_mf3_com_user_guide_gb_00228541_eng.
11. Appendix This chapter describes the machine specifications and consumables. Functions and Network Settings Available in an IPv6 Environment The functions and network settings of this machine that are available in an IPv6 environment differ from those available in an IPv4 environment. Make sure the functions you use are supported in an IPv6 environment, and then configure the necessary network settings. MF P For details about specifying the IPv6 settings, see page 197 "Network Settings".
11. Appendix Configuration Page Prints a configuration page that shows you the machine's configuration, IP address, and other details. 298 opal-p3_mf3_com_user_guide_gb_00228544_eng.
Transmission Using IPsec Transmission Using IPsec For securer communications, this machine supports the IPsec protocol. When applied, IPsec encrypts data packets at the network layer using shared key encryption. The machine uses encryption key exchange to create a shared key for both sender and receiver. To achieve even higher security, you can also renew the shared key on a validity period basis. • IPsec is not applied to data obtained through DHCP, DNS, or WINS.
11. Appendix • For successful authentication, the sender and receiver must specify the same authentication algorithm and authentication key. The authentication algorithm and authentication key are specified automatically. AH Protocol The AH protocol provides secure transmission through authentication of packets only, including headers. • For successful authentication, the sender and receiver must specify the same authentication algorithm and authentication key.
Transmission Using IPsec Encryption Key Exchange Settings Configuration Flow This section explains the procedure for specifying encryption key exchange settings. Machine PC 1. Set the IPsec settings on Web Image Monitor. 1. Set the same IPsec settings as the machine on PC. 2. Enable IPsec settings. 2. Enable IPsec settings. 3. Confirm IPsec transmission. • After configuring IPsec, you can use "ping" command to check if the connection is established correctly.
11. Appendix Specifying IPsec Settings on the Computer Specify exactly the same settings for IPsec SA settings on your computer as are specified for the IPsec Settings on the machine. Setting methods differ according to the computer's operating system. The following procedure is based on Windows 7 in an IPv4 environment as an example. 1. On the [Start] menu, click [Control Panel], [System and Security], and then click [Administrative Tools]. 2.
Transmission Using IPsec 19. In [Description:], enter a name or a detailed explanation of the IP filter, and then click [Next]. You may click [Next] and proceed to the next step without entering any information in this field. 20. Select "My IP Address" in "Source address", and then click [Next]. 21. Select "A specific IP Address or Subnet" in "Destination address", enter the machine's IP address, and then click [Next]. 22. For the IPsec protocol type, select "Any", and then click [Next]. 23.
11. Appendix 34. In the Session key settings, select "Generate a new key every", and enter the same validity period (in seconds or Kbytes) as that specified for [Life Time] on the machine. 35. Click [OK], and then click [Next]. 36. Click [Finish]. If you are using IPv6 under Windows Vista or a newer version of Windows, you must repeat this procedure from Step 12 and specify ICMPv6 as an exception.
Notes About the Toner Notes About the Toner • Proper operation cannot be guaranteed if any third-party toner is used. • Depending on printing conditions, there are cases where the printer cannot print the number of sheets indicated in the specifications. • Replace the print cartridge if the printed image suddenly becomes pale or blurred. • When operating the machine for the first time, use the print cartridge supplied with this machine.
11. Appendix Specifications of the Machine This section lists the machine's specifications. General Function Specifications Item Description Configuration Desktop Print process Laser electrostatic transfer Maximum paper size for scanning using the exposure glass MF 216 mm × 297 mm (8.5 × 11.7 inches) Maximum paper size for scanning using the ADF MF 216 mm × 356 mm (8.5 × 14 inches) MF MF Maximum paper size for printing Warm-up time 216 mm × 356 mm (8.
Specifications of the Machine Item Paper output capacity (80 g/m2, 20 lb) Paper input capacity (80 g/m2, 20 lb) Description 50 sheets • Tray 1 150 sheets • Bypass tray 1 sheet MF ADF capacity (80 g/m2, 20 lb) Memory MF 35 sheets 128 MB Power requirements 220-240 V, 4 A, 50/60 Hz 120 V, 7 A, 60 Hz Power consumption • • • • • • Machine dimensions (Width × Depth × Height) MF • P Maximum power consumption P 880 W P Energy Saver mode 1 P 50 W or less P Energy Saver mode 2 P 3.
11. Appendix Item Description 405 × 392 × 405 mm (15.9 × 15.4 × 15.9 inches) MF Machine dimensions (Width × Depth × Height) P Weight (machine body with consumables) • P MF • Weight (machine body with consumables) P P 376 × 392 × 262 mm (14.8 × 15.4 × 10.3 inches) MF SP 221S, SP 220SNw, and SP 221SNw MF 18.0 kg (40 lb.) or less MF SP 221SF, SP 220SFNw, and SP 221SFNw MF 20.0 kg (45 lb.) or less 12.5 kg (28 lb.
Specifications of the Machine Item Description Printing: 600 × 600 dpi • ADF Scanning: 600 × 300 dpi Printing: 600 × 600 dpi First copy speed (A4, at 23 °C, 71.
11. Appendix Item Description 600 × 300 dpi Maximum resolution when scanning from a computer (WIA) ADF throughput 600 × 600 dpi • Black and white: 147 mm per second • Color: 49 mm per second Interface MF Ethernet (10BASE-T, 100BASE-TX), USB 2.
Specifications of the Machine Item Description • Number of redials for Fax 1 opal-p3_mf3_com_user_guide_gb_00228547_eng.
11. Appendix Consumables • Our products are engineered to meet high standards of quality and functionality, and we recommend that you use only the expendable supplies available at an authorized dealer. Print Cartridge Print cartridge Black Average printable number of pages per cartridge *1 Type1: • 2,000 pages Type2: • 12,000 pages *1 The printable number of pages is based on pages that are compliant with ISO/IEC 19752 and the image density set as the factory default.
12. Appendix Information for This Machine User Information on Electrical & Electronic Equipment Europe and Asia) (mainly Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste Our Products contain high quality components and are designed to facilitate recycling. Our products or product packaging are marked with the symbol below. The symbol indicates that the product must not be treated as municipal waste.
Information for This Machine Note for the Battery and/or Accumulator Symbol (For EU countries only) In accordance with the Battery Directive 2006/66/EC Article 20 Information for end-users Annex II, the above symbol is printed on batteries and accumulators. This symbol means that in the European Union, used batteries and accumulators should be disposed of separately from your household waste.
12. Appendix Energy efficiency The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it. The machine is designed to allow you to reduce electricity costs by switching to Ready mode after it prints the last page. If required, it can immediately print again from this mode. If no additional prints are required and a specified period of time passes, the device switches to an energy saving mode. In these modes, the machine consumes less power (watts).
Information for This Machine This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances. Devices connected to the telephone port may lose their memory if this fax machine is on line for extended periods. To prevent this, such devices should have the facility for battery or similar backup of memory.
12. Appendix This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter. Caution: Changes or modifications not expressly approved by the party responsible for compliance couldvoid the user's authority to operate the equipment. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines.
Information for This Machine local telephone company. The REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). 5. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required.
12. Appendix Notes to Canadian Users of Wireless Devices This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device. This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and meets RSS-102 of the IC radio frequency (RF) Exposure rules.
Information for This Machine L'indice d'équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de dispositifs qui peuvent être raccordés à une interface téléphonique. La terminaison d'une interface peut consister en une combinaison quelconque de dispositifs, à la seule condition que la somme des IES de tous les dispositifs n'excède pas cinq.
Information for This Machine Energy Saver mode 2 The machine enters Energy Saver mode 2 after the period of time specified for this setting is passed. Power consumption is lower in Energy Saver mode 2 than in Energy Saver mode 1, but it takes longer to recover from Energy Saver mode 2 than from Energy Saver mode 1. Specifications Energy Saver mode 1 Power Consumption*1 MF P Recovery Time*1 Energy Saver mode 2 Power Consumption*1 50 W or less 50 W or less 10 seconds or less MF P 5.0 W or less 3.
11. Appendix P For details about Energy Saver modes, see the Smart Organizing Monitor Help. • Even if Energy Saver mode 2 is enabled, the machine will not enter Energy Saver mode 2 for two hours if Low Humidity Mode is enabled. However, the machine will enter Energy Saver mode 1 as normal (even when Energy Saver mode 1 is not enabled). 320 • MF • P For details about Low Humidity Mode, see page 182 "System Settings". For details about Energy Saver modes, see the Smart Organizing Monitor Help.
Copyright Information about Installed Applications Copyright Information about Installed Applications expat Copyright (c) 1998, 1999, 2000 Thai Open Source Software Centre, Ltd. and Clark Cooper. Copyright (c) 2001, 2002 Expat maintainers.
11. Appendix 3. Redistributions must contain a verbatim copy of this document. The OpenLDAP Foundation may revise this license from time to time. Each revision is distinguished by a version number. You may use this Software under terms of this license revision or under the terms of any subsequent revision of the license.
Copyright Information about Installed Applications 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. All advertising materials mentioning features or use of this software must display the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org/)" 4.
11. Appendix If this package is used in a product, Eric Young should be given attribution as the author of the parts of the library used. This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
Trademarks Trademarks Adobe and Acrobat are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. TrueType, and Safari are trademarks of Apple Inc., registered in the U.S. and other countries. Firefox® is a registered trademark of the Mozilla Foundation. Java is a registered trademark of Oracle and/or its affiliates. LINUX® is the registered trademark of Linus Torvalds in the U.S. and other countries.
11.
INDEX 2-sided copies....................................................... 82 A Address book................................................ 93, 181 ADF (Auto Document Feeder)..................... 64, 258 Administrator password...................................... 228 Administrator settings................................. 189, 228 Authentication...................................................... 299 Auto e-mail notification settings......................... 218 B Backup settings.......................
Introduction............................................................ 12 IPsec global settings............................................ 223 IPsec policy settings.............................................223 IPsec settings........................................................ 223 IPsec transmission................................................ 299 IPv6 configuration............................................... 215 IPv6 environment.................................................
Scan size.............................................................. 125 Scan to E-mail...................................... 93, 109, 113 Scan to Folder...................................... 93, 109, 113 Scan to FTP........................................... 93, 109, 113 Scanner destination list.............................. 195, 227 Scanner Features Settings...................................172 Scanner function..................................................309 Scanner journal.......................
MEMO 330 Draft 2016/05/27
MEMO 331 Draft 2016/05/27
MEMO 332 EN GB EN US EN AU Dxxx-xxxx Draft 2016/05/27
