User Guide Guide to the Machine Loading Paper Printing Documents Copying Originals Scanning Originals Sending and Receiving a Fax Configuring the Machine Using the Control Panel Configuring the Machine Using Utilities Maintaining the Machine Troubleshooting Appendix For safe and correct use, be sure to read "Safety Information" before using the machine.
TABLE OF CONTENTS How to Read This Manual................................................................................................................................. 8 Introduction..................................................................................................................................................... 8 Legal Prohibition............................................................................................................................................. 8 Disclaimer....
Multi-access................................................................................................................................................. 32 2. Loading Paper Supported Paper.............................................................................................................................................. 35 Non-Recommended Paper Types...................................................................................................................37 Print Area.................
Adjusting Image Density..............................................................................................................................78 Selecting the Document Type According to Original............................................................................... 78 5. Scanning Originals Scanner Mode Screen.....................................................................................................................................81 Registering Scan Destinations.....................
Editing a Fax Cover Sheet........................................................................................................................ 126 Receiving a Fax..............................................................................................................................................127 Selecting Reception Mode....................................................................................................................... 127 Lists/Reports Related to Fax.........................
Copier Tab................................................................................................................................................. 179 Fax Tab.......................................................................................................................................................179 Priority Tray Tab.........................................................................................................................................180 Toner Management Tab............
Cleaning the Exposure Glass................................................................................................................... 208 Cleaning the ADF...................................................................................................................................... 208 10. Troubleshooting Common Problems.........................................................................................................................................209 Paper Feed Problems..............
Printer Function Specifications.................................................................................................................. 253 Copier Function Specifications.................................................................................................................254 Scanner Function Specifications...............................................................................................................255 Fax Function Specifications..........................................
How to Read This Manual Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. Legal Prohibition Do not copy or print any item for which reproduction is prohibited by law.
Note to Administrator Password Certain configurations of this machine can be password-protected to prevent unauthorized modifications by others. We strongly recommend you to create your own password immediately. The following are the operations that can be password-protected: • Entering the [Address Book], [Network Settings], or [Admin. Tools] menu using the control panel You can access these menus without a password by factory default. The setting for creating a password can be found in [Admin. Tools].
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. CVW058 The following information is region-specific. Read the information under the symbol that corresponds to the region of your machine.
Important Safety Instructions User Information on Electrical & Electronic Equipment Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste Our Products contain high quality components and are designed to facilitate recycling. Our products or product packaging are marked with the symbol below. The symbol indicates that the product must not be treated as municipal waste.
Environmental Advice for Users Users in the EU, Switzerland and Norway Consumables yield Please refer to either the User’s Manual for this information or the packaging of the consumable. Recycled paper The machine can use recycled paper which is produced in accordance with European standard EN 12281:2002 or DIN 19309. For products using EP printing technology, the machine can print on 64g/m2 paper, which contains less raw materials and represents a significant resource reduction.
Note for the Battery and/or Accumulator Symbol (For EU countries only) In accordance with the Battery Directive 2006/66/EC Article 20 Information for end-users Annex II, the above symbol is printed on batteries and accumulators. This symbol means that in the European Union, used batteries and accumulators should be disposed of separately from your household waste. In the EU, there are separate collection systems for not only used electrical and electronic products but also batteries and accumulators.
Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services. • This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances. • Devices connected to the telephone port may lose their memory if this fax machine is on line for extended periods.
Important Safety Instructions Notes to Users in the State of California Perchlorate Material - special handling may apply. See: www.dtsc.ca.
ENERGY STAR Program ENERGY STAR® Program Requirements for Imaging Equipment The ENERGY STAR® Program Requirements for Imaging Equipment encourage energy conservation by promoting energy efficient computers and other office equipment. The program backs the development and dissemination of products that feature energy saving functions. It is an open program in which manufacturers participate voluntarily.
Specifications Energy Saver mode 1 Energy Saver mode 2 Power Consumption 50 W or less Default Time 30 seconds Recovery Time 10 seconds or less Power Consumption 5.0 W or less Default Time 1 minute Recovery Time 20 seconds For details about Energy Saver modes, see page 166 "Administrator Settings". • Even if Energy Saver mode 2 is enabled, the machine will not enter Energy Saver mode 2 for two hours if Low Humidity Mode is enabled.
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1. Guide to the Machine Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions. Exterior 1 2 3 18 17 16 15 14 13 4 12 11 10 9 8 5 6 7 CVW049 1. ADF Cover Open this cover to remove originals jammed in the ADF. 2. Input Tray for the ADF Place stacks of originals here. They will feed in automatically. This tray can hold up to 35 sheets of plain paper. 3.
1. Guide to the Machine 5. USB Port For connecting the machine to a computer using a USB cable. 6. Ethernet Port For connecting the machine to the network using a network interface cable. 7. G3 (analog) Line Interface Connector For connecting a telephone line. 8. Tray 1 Rear Cover Remove this cover when loading paper longer than A4 in Tray 1. 9. Rear Cover Open this cover to remove jammed paper or when printing on envelopes. 10. Power Switch Use this switch to turn the power on or off. 11.
Guide to Components Interior 1 CVW037 1. Print Cartridge A replacement consumable that is required to make prints on paper. It needs to be replaced when the Toner/ Paper End indicator flashes red. For details about replacing the cartridge, see page 201 "Replacing the Print Cartridge". Control Panel CVW100 1. [Pause/Redial] key Press to insert a pause in a fax number or to display the last used scan or fax destination. 2.
1. Guide to the Machine 5. [Shortcut to Func.] key Press to use the function pre-assigned to this key. 6. [Copy] key Press to switch the machine to copier mode. 7. [Facsimile] key Press to switch the machine to fax mode. 8. Screen Displays the current status and messages. 9. Scroll Keys Press to move the cursor in the direction indicated by the key. 10. Number Keys Press to enter numerical values when specifying settings such as fax numbers and copy quantities or to enter letters when specifying names. 11.
Guide to Components 21. [Density] key Press to adjust the image density for the current job. 22. [Shift] key Press to use the Quick Dial numbers 5 to 8 when specifying a scan or fax destination using the One Touch buttons. 23. One Touch buttons Press to select a scan or fax Quick Dial destination.
1. Guide to the Machine Installing the Printer This section describes how to install the printer and perform settings after installation. Where to Put the Printer The printer's location should be carefully chosen because environmental conditions greatly affect its performance. • Do not use flammable sprays or solvents in the vicinity of this machine. Doing so could result in fire or electric shock.
Installing the Printer • Make sure the room where you are using the machine is well ventilated and spacious. Good ventilation is especially important when the machine is used heavily. • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. • Keep the machine away from salt-bearing air and corrosive gases. Also, do not install the machine in places where chemical reactions are likely (laboratories, etc.), as doing so will cause the machine to malfunction.
1. Guide to the Machine CER119 • White area: Permissible Range • Blue area: Recommended Range To avoid possible build-up of ozone, locate this machine in large well ventilated room that has an air turnover of more than 30m3/hr/person.
Installing the Printer When you detect an odd smell, sufficiently ventilate and circulate the air in the room. Power requirements • 220 - 240 V, 4 A, 50/60 Hz • 120 V, 7 A, 60 Hz Please be sure to connect the power cord to a power source as above.
1. Guide to the Machine Installing the Driver and Software You can install the necessary driver for this machine using the included CD-ROM.
Installing the Driver and Software 4. From the CD-ROM menu, click [Network Quick Install]. 5. Follow the instructions in the installation wizard. Upgrading or Deleting the Printer Driver Upgrading the printer driver 1. On the [Start] menu, click [Devices and Printers]. 2. Right-click the icon of the printer model you want to modify, and then click [Printer properties]. 3. Click the [Advanced] tab. 4. Click [New Driver...], and then click [Next]. 5. Click [Have Disk...]. 6. Click [Browse...
1. Guide to the Machine About Operation Tools This section explains the operation tools of this machine. Control Panel The control panel contains a screen and keys for controlling the machine. They allow you to configure the machine's various settings. For details about how to use the control panel, see page 131 "Configuring the Machine Using the Control Panel". Web Image Monitor You can check the machine's status and configure its settings by accessing the machine directly using Web Image Monitor.
Initial Setup Initial Setup Initial Setup When you turn on the machine for the first time, a menu for configuring the settings described below will appear on the display. This section describes how to complete the Initial Setup. • : The fax number code is required by international law. You cannot legally connect a fax machine to the telephone system if the fax number code is not programmed.
1. Guide to the Machine Changing Operation Modes You can switch between copier, scanner, and fax modes by pressing the corresponding keys. Press the [Copy], [Scanner], or [Facsimile] key to activate each mode. While in each mode, the corresponding key lights up. CVW116 Function Priority By default, copy mode is selected when the machine is turned on, or if the preset [System Auto Reset Timer] time passes with no operation while the initial screen of the current mode is displayed.
Initial Setup Current job Job that you want to execute simultaneously • Fax memory transmission • Fax immediate printing • Fax memory reception Scanning • Printing a fax received in the machine's memory • Printing • Receiving a LAN-Fax job from a computer • LAN-Fax transmission • Fax memory transmission • Fax immediate printing Scanning a fax into the machine's memory before transmission • Fax memory reception • Printing a fax received in the machine's memory • Printing • Receiving a LAN-Fax job from
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2. Loading Paper Supported Paper Paper Size • A4 • 81/2 " × 11 " (Letter) • 81/2 " × 14 " (Legal) • B5 JIS • 51/2 " × 81/2 " (Half Letter) • 71/4 " × 101/2 " (Executive) • A5 • A6 • B6 JIS • 16K (195 ×267 mm) • 8"×13"(F) • 81/2 "×13"(Foolscap) • 81/4 "×13"(Folio) • Com10 (104.8×241.3 mm) • Monarch (98.4×190.5 mm) • C5 Env (162×229 mm) • C6 Env (114×162 mm) • DL Env (110×220 mm) • Custom Paper Size The following paper sizes are supported as custom paper sizes: • Approximately 90-216 mm (3.6-8.
2. Loading Paper CVW056 Paper Type • Plain paper (65-99 g/m2 (17-27 lb.)) • Recycled paper (75-90 g/m2 (20-24 lb.)) • Thin paper (52-64 g/m2 (14-16 lb.)) • Thick paper1 (100-130 g/m2 (27-35 lb)) • Thick paper2 (131-162 g/m2 (35-43 lb)) • Color paper (75-90 g/m2 (20-24 lb.)) • Preprinted paper (75-90 g/m2 (20-24 lb.)) • Prepunched paper (75-90 g/m2 (20-24 lb.)) • Letterhead (100-130 g/m2 (27-35 lb.)) • Bond paper (105-160 g/m2 (28-43 lb.)) • Cardstock (100-130 g/m2 (27-35 lb.
Non-Recommended Paper Types Non-Recommended Paper Types Do not use the following types of paper: • Ink-jet printer paper • Bent, folded, or creased paper • Curled or twisted paper • Torn paper • Wrinkled paper • Damp paper • Dirty or damaged paper • Paper that is dry enough to emit static electricity • Paper that has already been printed onto, except a preprinted letterhead paper. Malfunctions are especially likely when using paper printed on by other than a laser printer (e.g.
2. Loading Paper Print Area The diagram below shows the area of the paper that the machine can print on. From the printer driver 4 4 3 1 3 2 CHZ904 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 4.2 mm (0.2 inches) Envelope 3 1 2 3 4 4 CMC044 1. Print area 2. Feed direction 3. Approximately 10 mm (0.4 inches) 4. Approximately 10 mm (0.
Print Area • The print area may vary depending on the paper size, printer language and printer driver settings. • For better envelope printing, we recommend you set the right, left, top, and bottom print margins to at least 15 mm (0.6 inches) each. Copier function 4 4 3 1 3 2 CHZ904 1. Print area 2. Feed direction 3. Approx. 4 mm (0.2 inches) 4. Approx. 3 mm (0.1 inches) • The print area may vary depending on the paper size.
2. Loading Paper Fax function 4 4 3 1 3 2 CHZ904 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 2 mm (0.08 inches) • The print area may vary depending on the paper size.
Loading Paper Loading Paper Loading Paper into Tray 1 The following example explains loading procedure for the standard paper tray (Tray 1). • Before printing on paper other than envelopes, make sure to pull up the levers on the machine rear, inside the rear cover. Leaving the levers lowered can cause print quality problems when printing on paper other than envelopes. 1. Pull out tray 1 carefully with both hands. CVW005 Place the tray on a flat surface. 2.
2. Loading Paper 3. Pinch the end paper guide and slide it inward to match the standard size. CVW046 When loading custom size paper, position the paper guide slightly wider than the actual paper size. 4. Load the new paper stack print side down. Make sure paper is not stacked higher than the upper limit marked inside the tray. CVW047 Slide the guides inward, until they are flush against the paper's sides. Make sure the paper is not stacked higher than the projection on the side paper guides.
Loading Paper 5. Check there are no gaps between the paper and the paper guides; both side and end paper guides. CVW033 6. Carefully push tray 1 straight into the machine. To avoid paper jams, make sure the tray is securely inserted. • The remaining paper indicator on the left front side of the paper tray shows approximately how much paper is remaining. Extending the Tray 1 to load paper This section explains how to load paper longer than A4 (297 mm) into the machine. 1.
2. Loading Paper CMC057 4. Lock the extender in the extended position. CMC055 5. Follow Steps 2 to 6 in "Loading Paper into Tray 1". • To reinsert the extender, you might have to push it with moderate force. • The remaining paper indicator on the left front side of the paper tray shows approximately how much paper is remaining. Loading Paper into Bypass Tray • Before printing on paper other than envelopes, make sure to pull up the levers on the machine rear, inside the rear cover.
Loading Paper CVW009 2. Slide the side guides outward, then load paper with the print side up, and push in until it stops against the machine. CVW010 3. Adjust the side guides to the paper width. CVW011 Loading Envelopes • Before printing on envelopes, make sure to lower the levers on the machine rear, inside the rear cover, to avoid envelopes coming out creased.
2. Loading Paper positions after printing. Leaving the levers lowered can cause print quality problems when printing on paper other than envelopes. • Avoid using self-adhesive envelopes. They may cause machine malfunctions. • Check there is no air in the envelopes before loading. • Load only one size and type of envelope at a time. • Before loading envelopes, flatten their leading edges (the edge going into the machine) by running a pencil or ruler across them.
Loading Paper 3. Adjust the side guides to the envelope width. CVW013 4. Open the rear cover. CVW015 5. Lower the levers for printing envelopes on both sides to the position indicated with an envelope mark. CVW016 Make sure to pull up the levers back to their original positions after printing. 6. Close the rear cover. • Be sure to load envelopes so that their flaps are on the left. If you do not, the envelopes will become creased.
2. Loading Paper • If printed envelopes come out badly creased, load the envelopes in the opposite direction, and then rotate the print object by 180 degrees using the printer driver before printing. For details, see the printer driver Help. Specifying Paper Type and Paper Size Using Control Panel This section describes how to specify the paper size and paper type using the control panel. • Paper type and size can also be specified using the printer driver. For details, see the printer driver Help.
Loading Paper • You can press the [Escape] key to exit to the previous level of the menu tree. Specifying the standard paper size This section describes how to specify the standard paper size. 1. Press the [User Tools] key. cvw104 2. Press the [ ] or [ ] key to select [System Settings], and then press the [OK] key. 3. Press the [ ] or [ ] key to select [Tray Paper Settings], and then press the [OK] key. 4.
2. Loading Paper 1. Press the [User Tools] key. cvw104 2. Press the [ ] or [ ] key to select [System Settings], and then press the [OK] key. 3. Press the [ ] or [ ] key to select [Tray Paper Settings], and then press the [OK] key. 4. Press the [ ] or [ ] key to select the paper size setting for the desired tray, and then press the [OK] key. 5. Press the [ ], [ ], [ ], or [ ] key to select [Custom Size], and then press the [OK] key. 6.
Placing Originals Placing Originals This section describes the types of originals you can set and how to place them. About Originals This section describes the types of originals that can be placed and the parts of the original that are unscannable. Recommended size of originals This section describes the recommended size of the original. Exposure glass Up to 216 mm (8.5") in width, up to 297 mm (11.
2. Loading Paper • Sticky originals such as translucent paper • Thin, highly flexible originals • Thick originals such as postcards • Bound originals such as books • Transparent originals such as OHP transparencies or translucent paper • Originals that are wet with toner or white out Unscannable image area Even if you correctly place originals in the ADF or on the exposure glass, margins of a few millimeters on all four sides of the original might not be scanned.
Placing Originals In copier mode In scanner mode In fax mode Left 3 mm 0 mm 0 mm Bottom 4 mm 2 mm 0 mm Placing Originals on the Exposure Glass This section describes the procedure for placing originals on the exposure glass and in the ADF. • Do not place originals before any correction fluid and toner has completely dried. Doing so may make marks on the exposure glass that will appear on copies.
2. Loading Paper • Do not place different size originals in the ADF at once. • Straighten curls in the originals before placing them in the ADF. • To prevent multiple sheets from being fed at once, fan the pages of your original before placing them in the ADF. • Place the original squarely. 1. Open the cover of the input tray for the ADF and adjust the guides according to the size of the original. CVW019 2. Place the aligned originals face up in the ADF. The last page should be on the bottom.
3. Printing Documents Basic Operation The following procedure explains how to perform basic printing. 1. Open the printer properties dialog box in your document's application. For details about each setting, click [Help]. You can also click the information icons to show configuration information. 2. Set printing options as necessary, and then click [OK]. The printer properties dialog box closes. 3. Click [OK]. • If a paper jam occurs, printing stops after the current page has been printed out.
3. Printing Documents Canceling a print job before printing has started • Windows 1. Double-click the printer icon on the task tray of your computer. 2. Select the print job you want to cancel, click the [Document] menu, and then click [Cancel]. • If you cancel a print job that has already been processed, printing may continue for a few pages before being canceled. • It may take a while to cancel a large print job. Canceling a print job while printing 1. Press the [Clear/Stop] key.
If a Paper Mismatch Occurs If a Paper Mismatch Occurs The machine reports an error if: • The paper type does not match the print job's settings when [Input Tray;] is set to [Auto Tray Select]. • The paper size does not match the print job's settings when [Size Mismatch Detection] in [Tray Paper Settings] under system settings is enabled. There are two ways to resolve these errors: Continue printing using mismatched paper Use the form-feed function to ignore the error and print using mismatched paper.
3. Printing Documents Resetting the Print Job 1. If the error message is displayed, press the [Clear/Stop] key.
Using Various Print Functions Using Various Print Functions This section briefly describes various print functions that you can configure with the printer driver to make printouts appropriate for your purposes. Print Quality Functions Print quality and color tone can be adjusted to suit the print data. Some of the print quality settings you can configure are described below. Changing the image printing method You can select to print with priority on print quality or print speed.
3. Printing Documents Print Output Functions You can specify the form of print outputs according to your purposes. This section briefly describes some of the settings that you can specify. Printing multiple sets of a document You can print multiple sets of the same document. Collating the output in document batches You can print complete sets of a multiple-page document one set at a time (P1, P2, P1, P2 ...).
Using Various Print Functions Printing on custom size paper You can print using non-standard size paper by specifying the size of the paper as custom size. To specify a non-standard paper size, select [Custom Paper Size] from the [Document Size:] list, and then click the [Custom Paper Size...] button in the lower part of the dialog box to configure the paper size. Superimposing text on prints (watermark) You can superimpose watermark text on prints. Various predefined watermarks are provided.
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4. Copying Originals Copier Mode Screen This section provides information about the screen when the machine is in copier mode. By default, the display shows the copier screen when the machine is turned on. If the scanner or fax screen is shown on the display, press the [Copy] key on the control panel to switch to the copier screen. CVW101 Screen in standby mode CVW200 1. Current status or messages Displays the current status or messages. 2.
4. Copying Originals Basic Operation • The original in the ADF takes precedence over the original on the exposure glass if you place originals both in the ADF and on the exposure glass. 1. Press the [Copy] key. CVW101 2. Place the original on the exposure glass or in the ADF. To place the original, see page 51 "Placing Originals". If necessary, configure advanced photocopy settings. 3. To make multiple copies, enter the number of copies using the number keys. 4. Press the [Start] key.
Basic Operation system settings. For [Select Paper], see page 134 "Copier Features Settings". For [Paper Tray Priority], see page 147 "System Settings". • When making multiple copies of a multi-page document, you can select whether copies are output in collated sets, or in page batches in the [Sort] setting under copy settings. [Sort] cannot be used with the bypass tray. For [Sort], see page 134 "Copier Features Settings". • If a paper jam occurs, printing stops after the current page has been printed out.
4. Copying Originals 2. Press the [Clear/Stop] key.
Making Enlarged or Reduced Copies Making Enlarged or Reduced Copies There are two ways to set the scaling ratio: using a preset ratio or manually specifying a customized ratio. Preset ratio CES103 50%, 71%, 82%, 93%, 122%, 141%, 200%, 400% Custom ratio CES106 25% to 400% in 1% increments. Specifying Reduce/Enlarge 1. Press [Scale]. 2. Press [Reduce], [Enlarge], or [Zoom]. For [Reduce] or [Enlarge], press the [ ], [ ], [ ], or [ ] key to select the desired ratio.
4. Copying Originals • You can press the [Escape] key to exit to the previous level of the menu tree. • You can change the machine's default [Reduce/Enlarge] setting to always make photocopies in the specified ratio. For details, see page 134 "Copier Features Settings". • Temporary job settings are cleared in the following cases: • When no input is received for the period of time specified in [System Auto Reset Timer] while the initial screen is displayed.
Making Combined/2-sided Copies Making Combined/2-sided Copies This section describes how to combine and print a multiple pages (two or four pages) on one side or both sides of paper. • This function is only available when the original is set in the ADF, not when it is set on the exposure glass. • To use this function, the paper size used for printing copies must be set to A4, Letter or Legal. There are following copy modes.
4. Copying Originals Original Copy Top to Bottom Left to Right Top to Bottom Landscape Portrait Left to Right CMF251 Combined copy on both sides In this mode, a multiple-page original is combined and printed on both sides of paper. • Comb. 2 on 1 Original Copy Top to Bottom Top to Top Top to Bottom Landscape Portrait Top to Top CMF254 • Comb.
Making Combined/2-sided Copies Copy 5 8 6 Portrait Top to Bottom, Top to Bottom 5 7 7 Top to Bottom, Top to Top 6 7 8 8 Left to Right, Top to Bottom 5 5 6 6 7 Left to Right, Top to Top 8 Original CMF255 Copy 5 8 6 5 7 Landscape Top to Bottom, Top to Bottom 7 Top to Bottom, Top to Top 6 7 8 8 5 5 6 6 Left to Right, Top to Bottom 7 Left to Right, Top to Top 8 Original CMF256 2-sided copy In this mode, one-sided pages are printed on the front and back sides of pa
4. Copying Originals Original Copy Top to Bottom Top to Top Top to Bottom Landscape Portrait Top to Top CMF260 Specifying Combined and 2-sided Copies 1. Press the [Duplex] key. CVW110 2. Press the [ ] or [ ] key to select the desired copy mode, and then press the [OK] key. 3. Press the [ ] or [ ] key to select paper orientation and page order, and then press the [OK] key. The screen will show the selected copy mode. • You can press the [Escape] key to exit to the previous level of the menu tree.
Making Combined/2-sided Copies • Setting combined copying automatically disables the [ID Card Copy] setting. • Temporary job settings are cleared in the following cases: • Temporary job settings are cleared in the following cases: • When no input is received for the period of time specified in [System Auto Reset Timer] while the initial screen is displayed. For details, see page 166 "Administrator Settings". • When the [Clear/Stop] key is pressed while the initial screen is displayed.
4. Copying Originals Copying Both Sides of an ID Card onto One Side of Paper This section describes how to copy the front and back sides of an ID card or other small documents onto one side of a sheet of paper. • This function is available only when the original is set on the exposure glass, not when it is set in the ADF. • To use this function, the paper size used for printing copies must be set to A6, A5, A4, Half Letter or Letter.
Copying Both Sides of an ID Card onto One Side of Paper Copying an ID Card 1. Press the [Shortcut to Func.] key. CVW107 To make the [Shortcut to Func.] key enable ID card copy mode for the current job, [Shortcut to Function] under administrator settings must be set to [ID Card Copy Mode]. For [Shortcut to Function], see page 166 "Administrator Settings". 2. Place the original front side down and top to the machine rear on the exposure glass.
4. Copying Originals A6 A5 A4 CVW302 • When printing on a sheet of Letter or Half Letter paper Position the card so that it is centered at the intersection.(The same position applies to both the front and back of the ID card.) CVW303 3. Press the [Start] key. A message prompting you to place the original back side down on the exposure glass appears on the display. 4.
Copying Both Sides of an ID Card onto One Side of Paper • Setting this function for the current job temporarily disables combined copying automatically. However, after the temporary job setting is cleared, the combined copying will be enabled again automatically. • Temporary job settings are cleared in the following cases: • When no input is received for the period of time specified in [System Auto Reset Timer] while the initial screen is displayed. For details, see page 166 "Administrator Settings".
4. Copying Originals Specifying the Scan Settings This section describes how to specify image density and scan quality for the current job. Adjusting Image Density There are five image density levels. The higher the density level, the darker the printout. 1. Press the [Density] key. CVW109 2. Press the [ ] or [ ] key to select the desired density level, and then press the [OK] key. • Press the [Escape] key to discard the current change and return to the initial screen.
Specifying the Scan Settings Text Select this when the original contains only text and no photographs or pictures. Photo Select this when the original contains only photographs or pictures. Use this mode for the following types of original: • Photographs • Pages that are entirely or mainly photographs or pictures, such as magazine pages. Specifying the Original Type 1. Press the [Image Quality] key. CVW108 2. Press the [ ] or [ ] key to select the desired document type, and then press the [OK] key.
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5. Scanning Originals Scanner Mode Screen This section provides information about the screen in scanner mode. By default, the display shows the copier screen when the machine is turned on. If the copier or fax screen is shown on the display, press the [Scanner] key on the control panel to switch to the scanner screen. CVW103 Screen in standby mode CVW201 1. Current status or messages Displays the current status or messages. 2. Current settings Displays the current scanning mode and scan settings.
5. Scanning Originals Registering Scan Destinations This section describes how to register scan destinations in the Address Book. To send scanned files to an e-mail address (Scan to E-mail), FTP server (Scan to FTP), or a shared folder on a network computer (Scan to Folder), you must first register the destination in the Address Book using Web Image Monitor. • The Address Book data could be damaged or lost unexpectedly.
Registering Scan Destinations Scan to E-mail Settings Item Setting Description Quick Dial Number Optional Select when setting the destination as a Quick Dial entry. Name Required Name of the destination. The name specified here will be shown on the screen when selecting a scan destination. Can contain up to 16 characters. Destination E-mail Address Required E-mail address of the destination. Can contain up to 64 characters.
5. Scanning Originals Item Original Setting Required Scan Size Optional Description Select the sides of the original (1 side or 2-sides) to scan according to the page and binding orientation. Select the scanning size for the original from A5, B5, A4, Executive, Half Letter, Letter, Legal, 16K, or custom size. If you select custom size, select [mm] or [Inch], and then specify the width and length.
Registering Scan Destinations Item Setting Description Required File format of the scanned file when scanning in color. PDF or JPEG can be selected. PDF supports multiple pages in a document, but JPEG does not. File Format (Black & White) Required File format of the scanned file when scanning in black and white. PDF or TIFF can be selected. Both formats support multiple pages in a document. FTP User Name Optional User name for logging in to the FTP server. Can contain up to 32 characters.
5. Scanning Originals Scan to Folder Settings Item 86 Setting Description Quick Dial Number Optional Select when setting the destination as a Quick Dial entry. Name Required Name of the destination. The name specified here will be shown on the screen when selecting a scan destination. Can contain up to 16 characters. Service Name Required Path to the directory where scanned files will be stored.
Registering Scan Destinations Item Setting Description Required File format of the scanned file when scanning in color. PDF or JPEG can be selected. PDF supports multiple pages in a document, but JPEG does not. File Format (Black & White) Required File format of the scanned file when scanning in black and white. PDF or TIFF can be selected. Both formats support multiple pages in a document.
5. Scanning Originals 3. Click the [E-mail Address], [FTP], or [Folder] tab. 4. Select the entry to modify, and then click [Change]. 5. Modify settings as necessary. 6. Enter the administrator password if required. 7. Click [Apply]. 8. Close the Web browser. • You can unassign a Quick Dial entry from a One-touch button from the [Quick Dial Destination] page. To do this, select the desired entry, click [Delete], and then click [Apply] again on a confirmation page.
Basic Operation Basic Operation Scanning using the control panel allows you to send scanned files via e-mail (Scan to E-mail), to an FTP server (Scan to FTP), or to the shared folder of a computer on a network (Scan to Folder). The Scan to E-mail, Scan to FTP, and Scan to Folder functions are available only through a network connection.
5. Scanning Originals 4. Search for the desired destination by pressing the [ ] or [ ] key to scroll the Address Book, and then press the [OK] key. When you specify a scan destination, the machine's scan settings change automatically according to the information registered for that destination in the Address Book. If necessary, you can change the scan settings using the control panel. For scan settings, see page 93 "Specifying the Scan Settings". 5. Press the [Start] key.
Basic Operation • If the [Limitless Scan] setting under scanner settings is enabled, you can place originals on the exposure glass repeatedly in a single scan procedure. For details, see page 93 "Specifying the Scan Settings". • If [File Type] under scanner settings is set to [Multi-page], you can scan multiple pages to create a single PDF or TIFF file containing all pages. However, if the file format is JPEG, a single-page file will be created for every page scanned.
5. Scanning Originals CVW113 • When you specify a scan destination, the machine's scan settings change automatically according to the information registered for that destination in the Address Book. If necessary, you can change the scan settings using the control panel. For scan settings, see page 93 "Specifying the Scan Settings". • The [Pause/Redial] key is not effective for the first scan job after the machine is turned on.
Specifying the Scan Settings Specifying the Scan Settings When you specify a scan destination, the machine's scan settings change automatically according to the information registered for that destination in the Address Book. If necessary, you can change the scan settings for the current job using the control panel. Specifying the Scanning Size According to the Size of the Original This section describes how to specify the scanning size according to the size of the current original. 1. Press [Scn Size].
5. Scanning Originals Adjusting Image Density This section describes how to adjust image density for the current job. There are five image density levels. The higher the density level, the darker the scanned image. 1. Press the [Density] key. CVW109 2. Press the [ ] or [ ] key to select the desired density level, and then press the [OK] key. • Press the [Escape] key to discard the current change and return to the initial screen.
Specifying the Scan Settings 1. Press the [Image Quality] key. CVW108 2. Press the [ ], [ ], [ ], or [ ] key to select the desired resolution, and then press the [OK] key. • Press the [Escape] key to discard the current change and return to the initial screen. • You can change the machine's default [Resolution] setting to always scan with a specific resolution level. For details, see page 138 "Scanner Features Settings".
5. Scanning Originals Scanning from a Computer Scanning from a computer connected by the network or USB (TWAIN scanning and WIA scanning) allows you to operate the machine from your computer and scan originals into your computer directly. TWAIN Scanning TWAIN scanning is possible if your computer is running a TWAIN-compatible application. 1. Place the original on the exposure glass. 2. Open the properties dialog box for this machine using a TWAIN-compatible application on your computer. 3.
Scanning from a Computer 3. Original type According to your original, select a setting from the list of options detailed below, or select [Custom...] to configure your own scan settings. "Mode", "Resolution", and "Size" under "Scan Configuration" will change according to the Original type setting you selected here. • When using the exposure glass: [Editing Text(OCR)] [Faxing, Filing, or Copying] [Black and White Photo] [Color Document - fast] [Color Document - Better Quality] [Custom...
5. Scanning Originals Basic Operation for WIA Scanning 1. Place the original on the exposure glass. 2. On the [Start] menu on your computer, click [Devices and Printers]. 3. Right-click the icon of the printer model you want to use, and then click [Start scan] to open the dialog box for the scan settings. 4. In the dialog box, configure the scan settings as required, and then click [Scan]. 5. Click [Import].
6. Sending and Receiving a Fax Fax Mode Screen This section provides information about the screen in fax mode. By default, the display shows the copier screen when the machine is turned on. If the copy or scanner screen is shown on the display, press the [Facsimile] key on the control panel to switch to the fax screen. CVW102 Screen in standby mode CVW202 1. Current status or messages Displays the current status or messages. 2. Current settings Displays the current density and resolution settings. 3.
6. Sending and Receiving a Fax Setting the Date and Time 1. Press the [User Tools] key. cvw104 2. Press the [ ] or [ ] key to select [Admin. Tools], and then press the [OK] key. 3. If you are requested to enter a password, enter the password using the number keys, and then press the [OK] key. 4. Press the [ ] or [ ] key to select [Set Date/Time], and then press the [OK] key. 5. Press the [ ] or [ ] key to select [Set Date], and then press the [OK] key. 6.
Entering Characters Entering Characters To enter characters, use keys as follows: To enter a digit Press a number key. To delete a character Press the [ ] key. To enter a fax number • To enter a number Use the number keys. • To enter characters other than digits " ": Press [ ]. " ": Press [ ]. " ": Press [ ]. Pause: Press the [Pause/Redial] key. "P" appears on the screen. Space: Press the [ ] key. To enter a name Letters, numbers, and symbols can be entered using the number keys.
6. Sending and Receiving a Fax • If the number you entered is too large or too small for the setting, it will not be accepted. If you press the [OK] key, the machine will increase or decrease the number to the minimum or maximum value for the setting.
Registering Fax Destinations Registering Fax Destinations This section describes how to register fax destinations in the Address Book using the control panel. For entering characters, see "Entering Characters". The Address Book can also be edited using Web Image Monitor. • The Address Book data could be damaged or lost unexpectedly. The manufacturer shall not be responsible for any damages resulting from such data loss. Be sure to create backup files of the Address Book data periodically.
6. Sending and Receiving a Fax 5. Press the [ ] or [ ] key to select [No.], and then enter the desired Quick Dial number (1 to 8) or Speed Dial number (1 to 200) using the number keys. If a destination is already registered for the input number, the fax number and fax name registered for that number appear. 6. Press the [ ] or [ ] key to select [Fax No.], and then enter the fax number (up to 40 characters). 7. Press the [ ] or [ ] key to select [Name], and then enter the fax name (up to 20 characters). 8.
Registering Fax Destinations 2. Press the [ ] or [ ] key to select [Address Book], and then press the [OK] key. 3. If you are requested to enter a password, enter the password using the number keys, and then press the [OK] key. A password for accessing the [Address Book] menu can be specified in [Admin. Tools Lock]. For details about [Admin. Tools Lock], see page 166 "Administrator Settings". 4. Press the [ ] or [ ] key to select [Quick Dial Dest.] or [Fax Speed Dial Dest.], and then press the [OK] key. 5.
6. Sending and Receiving a Fax Fax destination settings Item Setting Description Quick Dial Number / Speed Dial Number Required Select the number to which you want to register Quick Dial or Speed Dial destination. Name Optional Name of the destination. The name specified here will be shown on the screen when selecting a fax destination. Can contain up to 20 characters. Fax number of the destination. Can contain up to 40 characters.
Registering Fax Destinations 2. Click [Quick Dial Destination] or [Fax Speed Dial Destination]. If you modify the Speed Dial entry, proceed to Step 4. 3. Click [Fax Quick Dial Destination]. 4. Select the entry to modify, and then click [Change]. If you want to delete the entry, click [Delete]. 5. Modify settings as necessary. To delete the entry, confirm the entry you have selected. 6. Enter the administrator password if required. 7. Click [Apply]. 8. Close the Web browser.
6. Sending and Receiving a Fax Sending a Fax • It is recommended that you call the receiver and confirm with them when sending important documents. Selecting Transmission Mode There are two transmission modes: Memory Transmission and Immediate Transmission. Memory Transmission In this mode, the machine scans several originals into memory and sends them all at once. This is convenient when you are in a hurry and want to take the document away from the machine.
Sending a Fax • You can press the [Escape] key to exit to the previous level of the menu tree. Basic Operation for Sending a Fax • The original in the ADF takes precedence over the original on the exposure glass if you place originals both in the ADF and on the exposure glass. 1. Press the [Facsimile] key. CVW102 2. Place the original on the exposure glass or in the ADF. To place the originals, see page 51 "Placing Originals". 3.
6. Sending and Receiving a Fax 4. Press the [Start] key. CVW106 • Depending on the machine's settings, you may be prompted to enter the fax number again if you manually entered the destination fax number. In this case, re-enter the number within 60 seconds, press [OK], and then press the [Start] key. If the fax numbers do not match, go back to Step 3. For fax number confirmation, see page 166 "Administrator Settings".
Sending a Fax • When in Memory Transmission mode, the machine's memory may become full while scanning the originals. In this case, the screen prompts you to cancel the transmission or to send only the pages that have been scanned successfully. • If paper is jammed in the ADF, the jammed page has not been scanned properly. When the machine is in Immediate Transmission mode, resend the fax starting from the jammed page. When in Memory Transmission mode, scan the entire originals again.
6. Sending and Receiving a Fax 2. Press the [Clear/Stop] key. CVW105 • If you cancel sending a fax while broadcasting, only the fax to the current destination is canceled. The fax will be sent to the subsequent destinations as normal. For details about sending a fax using the broadcast function, see page 112 "Specifying the Fax Destination".
Sending a Fax 2. Press the One Touch button to which the desired Quick Dial entry is registered. For registering the Quick Dial entries, see page 103 "Registering Fax Destinations". Press the [Shift] key if you want to use Quick Dial entries Nos. 5 to 8 before pressing a One Touch button. CVW115 • You can check the registered names and fax numbers by printing a report. For printing the Quick Dial list, see page 153 "Printing Lists/Reports". Specifying the destination using Speed Dial 1.
6. Sending and Receiving a Fax 2. Press the [Address Book] key. CVW111 3. Press the [ ] or [ ] key to select [Search Address Book], and then press the [OK] key. If you want to search for a specific entry by its registration number or name, use the following procedure: • Searching by the registration number Press the [Address Book] key again, enter the number using the number keys, and then press the [OK] key.
Sending a Fax 1. Press the [Facsimile] key. CVW102 2. Add a destination by using one of the following methods: • To add a Quick Dial destination: press a corresponding One Touch button. • To add a Speed Dial destination: press the [Address Book] key, select [Search Address Book], select a destination, and then press the [OK] key. • To add a manually-specified destination: confirm that [No.key] is pressed, and then enter the destination fax number using the number keys. 3. Press the [OK] key.
6. Sending and Receiving a Fax 1. Press the [Facsimile] key. CVW102 2. Press the [Pause/Redial] key. CVW113 Useful Sending Functions You can check the status of the other party's machine easily before sending a fax by using the On Hook Dial function. Using an extra telephone, you can talk and send a fax in one call. • This function is available in Immediate Transmission mode only.
Sending a Fax 2. Press the [Facsimile] key. CVW102 3. Press the [On Hook Dial] key. CVW112 "On Hook" appears on the screen. 4. Specify the destination using the number keys. 5. If you hear a high pitched tone, press the [Start] key. CVW106 6. Press [TX], and then press the [Start] key. • For details about selecting the transmission mode, see page 108 "Selecting Transmission Mode". • For details about [Fax Number Confirmation], see page 166 "Administrator Settings".
6. Sending and Receiving a Fax Sending a fax after a conversation An external telephone allows you to send a fax after finishing your conversation without having to disconnect and redial. This function is useful when you want to ensure that the fax has been received. 1. Place the original. 2. Press the [Facsimile] key. CVW102 3. Pick up the handset. 4. Specify the destination using the external telephone. 5. When the other party answers, ask them to press their fax start button. 6.
Sending a Fax There are three image density levels. The darker the density level, the darker the printout. 1. Press the [Density] key. CVW109 2. Press the [ ] or [ ] key to select the desired density level, and then press the [OK] key. • Press the [Escape] key to discard the current change and return to the initial screen. • You can change the machine's default [Density] setting to always scan with a specific density level. For [Density], see page 140 "Fax Transmission Features Settings".
6. Sending and Receiving a Fax 1. Press the [Image Quality] key. CVW108 2. Press the [ ] or [ ] key to select the desired resolution setting, and then press the [OK] key. • Press the [Escape] key to discard the current change and return to the initial screen. • You can change the machine's default [Resolution] setting to always scan with a specific resolution level. For [Resolution], see page 140 "Fax Transmission Features Settings".
Using the Fax Function from a Computer (LAN-Fax) Using the Fax Function from a Computer (LANFax) This section describes how to use the fax function of the machine from a computer. You can send a document directly from a computer through this machine to another fax machine, without printing the document. Basic Operation for Sending Faxes from a Computer This section describes the basic operation for sending faxes from a computer.
6. Sending and Receiving a Fax • For details, see the LAN-Fax driver help. • A fax number can contain 0 to 9, "P" (pause), " ", " ", "-", and space. • If necessary, insert a pause in a fax number. The machine pauses briefly before it dials the digits following the pause. You can specify the length of the pause time in the [Pause Time] setting under fax transmission settings. For [Pause Time], see page 140 "Fax Transmission Features Settings".
Using the Fax Function from a Computer (LAN-Fax) 2. Press the [Clear/Stop] key. CVW105 Configuring Transmission Settings This section describes how to configure transmission settings in the LAN-Fax driver's properties. Properties are set separately for each application. 1. On the [File] menu, click [Print...]. 2. Select the LAN-Fax driver as the printer, and then click a button such as [Preferences]. LAN-Fax driver properties dialog box appears. 3. Click the [Setup] tab. 4.
6. Sending and Receiving a Fax Registering destinations 1. Open the LAN-Fax address book, and then click [Add User]. 2. Enter the destination information. You must enter a contact name and fax number. 3. Click [OK]. Modifying destinations 1. Open the LAN-Fax address Book, select the destination you want to modify from the [User List:], and then click [Edit]. 2. Modify information as necessary, and then click [OK]. Click [Save as new User] if you want to register a new destination with similar information.
Using the Fax Function from a Computer (LAN-Fax) Deleting individual destinations or groups 1. Open the LAN-Fax Address Book, select the destination you want to delete from [User List:], and then click [Delete]. A confirmation message appears. 2. Click [Yes]. Exporting/Importing LAN-Fax Address Book data • The following procedure is based on Windows 7 as an example.
6. Sending and Receiving a Fax • Up to 1000 destinations can be registered in the LAN-Fax Address Book. If this limit is exceeded during importing, the remaining destinations will not be imported. Editing a Fax Cover Sheet 1. On the [File] menu, click [Print...]. 2. Select the LAN-Fax driver as the printer, and then click [Print]. 3. Click the [Specify Destination] tab, and then click [Edit Cover Sheet]. 4. Configure settings as necessary, and then click [Print].
Receiving a Fax Receiving a Fax • When receiving an important fax, we recommend you confirm the contents of the received fax with the sender. • The machine may not be able to receive faxes when the amount of free memory space is low. • An external telephone is required to use this machine as a telephone. • Only A4, Letter, or Legal size paper can be used for printing faxes.
6. Sending and Receiving a Fax 1. Press the [User Tools] key. cvw104 2. Press the [ ] or [ ] key to select [Fax Features], and then press the [OK] key. 3. Press the [ ] or [ ] key to select [Reception Settings], and then press the [OK] key. 4. Press the [ ] or [ ] key to select [Switch RX Mode], and then press the [OK] key. 5. Press the [ ], [ ], [ ], or [ ] key to select the desired reception mode, and then press the [OK] key. 6. Press the [User Tools] key to return to the initial screen.
Receiving a Fax Receiving a fax in Fax Only mode When the reception mode is set to Fax Only mode, the machine automatically answers all incoming calls in fax reception mode. • You can specify the number of times the machine rings before answering a call in the [Number of Rings] setting under [Fax Features]. For [Number of Rings], see page 142 "Fax Features Settings". • If you answer a call with the external telephone while the machine is ringing, a normal telephone call starts.
6. Sending and Receiving a Fax Lists/Reports Related to Fax The lists and reports related to the fax function are as follow: • Fax Journal Prints a fax transmission and reception journal for the last 50 jobs. • TX Status Report Prints out the latest Transmission result. • TX Standby File List Prints a list of unsent fax jobs remaining in the machine's memory.
7. Configuring the Machine Using the Control Panel Basic Operation There are two main ways to access the machine settings: • Press the [User Tools] key to access the System or Network settings. • Press the [ ] or [ ] key to access the Copy, Scan, or Fax settings. To check which category the function you want to configure belongs to, see page 133 "Menu Chart". 1. If you want to configure the machine's system settings, press the [User Tools] key.
7. Configuring the Machine Using the Control Panel If you select [Address Book], [Network Settings], or [Admin. Tools] menu, you might be requested to enter a password. Enter the four-digit password, and then press the [OK] key. For details about the password, see [Admin. Tools Lock] on page 166 "Administrator Settings". 3. To confirm setting items and values displayed, press the [OK] key. 4. To go back to the previous item, press the [Escape] key.
Menu Chart Menu Chart This section lists the parameters included in each menu. For details about configuring the machine using Web Image Monitor, see page 171 "Configuring the Machine Using Utilities". • Some items might not appear depending on the model type or machine's configuration. • Some items can also be configured using Web Image Monitor.
7. Configuring the Machine Using the Control Panel Copier Features Settings Select Paper Specifies the paper size used for printing copies. When a tray is selected, the machine prints from that tray only. When a paper size is selected, the machine checks the trays for the paper of the specified size in the order of priority as set in [Paper Tray Priority] under system settings.
Copier Features Settings Density Specifies the image density for photocopying. Default: • (Lightest) • • • • (Darkest) Reduce/Enlarge Specifies the percentage by which copies are enlarged or reduced. Also, ID card copying can be specified. Default: [100%] • 50% • 71% • 82% • 93% • 100% • 122% • 141% • 200% • 400% • ID Card Copy Sets the machine to copy the front and back sides of an ID card, or other small document, onto the front of a single sheet of paper.
7. Configuring the Machine Using the Control Panel • Portrait • Landscape • 1Sd 4Orig->Comb 4on1 1Sd Copy will be made on 1 side, on which 4 pages of 1-sided original will be printed. • Portrait: L to R • Portrait: T to B • Landscape: L to R • Landscape: T to B • 1 Sided Orig->2 Sided Copy Copies two 1-sided pages on one 2-sided page. • Portrait: T to T • Portrait: T to B • Landscape: T to T • Landscape: T to B • 1Sd 4Orig->Comb 2on1 2Sd Copies four 1-sided pages on two 2-sided pages.
Copier Features Settings Specify whether to draw a center line when making ID card copy.
7. Configuring the Machine Using the Control Panel Scanner Features Settings Scan Size Specifies the scanning size according to the size of the original. Default: [A4] • 8 1/2 × 14, 8 1/2 × 11, 8 1/2 × 5 1/2, 7 1/4 × 10 1/2, A4, B5, A5, Custom Size Scanning Mode Specifies the scanning mode using the control panel. Default: [Color] • B&W The machine creates 1-bit black-and-white images. Images contain only black and white colors. • Color The machine creates 8-bit color images. Images are full color.
Scanner Features Settings Resolution Specifies the resolution for scanning the original. Default: [300 × 300dpi] • 100 × 100dpi • 150 × 150dpi • 200 × 200dpi • 300 × 300dpi • 400 × 400dpi • 600 × 600dpi Compression (Color) Specifies the color compression ratio for JPEG files. The lower the compression ratio, the higher the quality but greater the file size. Default: [Medium] • Low • Medium • High Limitless Scan Sets the machine to request next originals when scanning with the exposure glass.
7. Configuring the Machine Using the Control Panel Fax Transmission Features Settings Immediate TX Sets the machine to send a fax immediately when the original is scanned. Default: [Off] • Off Select this when using Memory Transmission. • On Select this when using Immediate Transmission. • Next Fax Only Select this when using Immediate Transmission for the next transmission only. Resolution Specifies the resolution to use for scanning originals.
Fax Transmission Features Settings preset to two or three times, depending on the [Country] setting under [Admin. Tools], in five-minute intervals. Default: [On] • Off • On Print Fax Header Sets the machine to add a header to every fax you send. The header includes the current date and time, user fax name and fax number of the machine, job ID, and page information.
7. Configuring the Machine Using the Control Panel Fax Features Settings Reception Settings Specifies the settings for receiving a fax. • Switch RX Mode Specifies the reception mode. Default: [Fax Only] • Fax Only The machine automatically answers all incoming calls in fax reception mode. • FAX/TEL(Mnl.) The machine rings when it receives incoming calls. The machine receives faxes only when you manually receive faxes. • FAX/TAD The machine receives faxes automatically when a fax call is received.
Fax Features Settings Specifies the 2 sided print. Default: [Off] • Off • 2 Sided Portrait: T to T • 2 Sided Portrait: T to B Delete TX Standby File Deletes unsent fax jobs remaining in the machine's memory. The machine can store up to 5 unsent fax jobs. This function is only performed when selected. • Delete Selected File To delete a fax job, select the desired job, and then select [Yes]. Selecting [No] exits to the previous level of the menu tree without deleting the fax job.
7. Configuring the Machine Using the Control Panel Default: [33.6 Kbps] • 33.6 Kbps • 14.4 Kbps • 9.6 Kbps • 7.2 Kbps • 4.8 Kbps • 2.4 Kbps • Reception Speed Specifies the reception speed for the fax modem. Default: [33.6 Kbps] • 33.6 Kbps • 14.4 Kbps • 9.6 Kbps • 7.2 Kbps • 4.8 Kbps • 2.4 Kbps Report Print Settings • Print TX Status Report Sets the machine to print a transmission report automatically after a fax transmission.
Fax Features Settings • Do not Print • Print Fax Journal Sets the machine to print a fax journal automatically for every 50 fax jobs (both sent and received). The fax journal will be printed on A4 or Letter size paper.
7. Configuring the Machine Using the Control Panel Address Book Settings Quick Dial Dest. Specifies the fax number and name for Quick Dial entries. You can register up to 8 Quick Dial entries. • No. Specifies the Quick Dial number. • Fax No. Specifies the fax number for Quick Dial entries. The fax number can contain up to 40 characters, including 0 to 9, pause, " ", " ", and space. • Name Specifies the name for Quick Dial entries. The name can contain up to 20 characters. Fax Speed Dial Dest.
System Settings System Settings Adjust Sound Volume Specifies the volume of the sounds produced by the machine. Default: [Low] for [Panel Key Sound], and [Middle] for other parameters. • Panel Key Sound Specifies the volume of the beep that sounds when a key is pressed. • Off • Low • Middle • High • On Hook Mode Specifies the volume of the sound from the speaker during on hook mode. • Off • Low • Middle • High • Job End Tone Specifies the volume of the beep that sounds when a job is complete.
7. Configuring the Machine Using the Control Panel • Middle • High Tray Paper Settings • Paper Type: Tray 1 Specifies the paper type for tray 1. Default: [Plain Paper] Thin Paper, Plain Paper, Recycled Paper, Color Paper, Letterhead, Preprinted Paper, Prepunched Paper, Label Paper, Bond Paper, Cardstock, Thick Paper 1, Thick Paper 2 • Paper Type: Bypass Tray Specifies the paper type for bypass tray.
System Settings Printing proceeds even if the paper size/type settings of the machine and printer driver do not match. However, if the paper is too small for the print job, the printed image will be cropped. • Any Custom Size/Type The machine prints custom size print jobs according to the printer driver’s settings and prints standard size print jobs according to the machine’s settings.
7. Configuring the Machine Using the Control Panel the time specified here, the machine only prints the data it has received. If printing is frequently interrupted by data from other ports, increase the timeout period. Default: [60 sec.] • 15 sec. • 60 sec. • 300 sec. • Network Specifies how many seconds the machine waits for print data, if the data is interrupted while it is being sent from the computer via network.
System Settings Toner Saving Sets the machine to print using a reduced amount of toner (for prints made by the copier function only). Default: [Off] • Off • On Supplies Status Displays information about consumables. To replace the fusing unit, transfer roller, or paper feed roller, contact your sales or service representative. • Print Cart.: Displays the remaining amount of toner. (New), (Needs replacing) , , , , , , , , , , , , • Fusing Unit: Displays the remaining life of the fusing unit.
7. Configuring the Machine Using the Control Panel • Horiz.: Tray 1 Select this to adjust the tray 1 registration horizontally. • Vert.: Tray 1 Select this to adjust the tray 1 registration vertically. • Horiz.: Bypass Tray Select this to adjust the bypass tray registration horizontally. • Vert.: Bypass Tray Select this to adjust the bypass tray registration vertically. • Horiz.: Duplex: Back Select this to adjust the registration of the back of duplex printing horizontally. • Vert.
Printing Lists/Reports Printing Lists/Reports Printing the Configuration Page 1. Press the [User Tools] key. cvw104 2. Press the [ ] or [ ] key to select [Print List/Report], and then press the [OK] key. 3. Press the [ ] or [ ] key to select [Configuration Page], and then press the [OK] key. 4. Press [Yes] in the confirmation screen. Types of Lists/Reports • Reports will be printed on A4 or Letter size paper. Load one of these sizes of paper into the tray before printing reports.
7. Configuring the Machine Using the Control Panel Prints the list with the entries sorted by Speed Dial registration number. • Sort by Name Prints the list with the entries sorted by name. Scanner Dest. List Prints a list of scan destinations. Scanner Journal Prints a scanner journal for the last 100 Scan to E-mail, Scan to FTP, and Scan to Folder transmissions. Maintenance Page Prints the maintenance page.
Printer Features Settings Printer Features Settings List/Test Print Prints lists showing configurations on the machine. The lists will be printed on A4 or Letter size paper. • Config. Page Prints general information and the current configurations of the machine. • Menu List Prints the machine's function menus. • Test Page Prints a test page for checking the single-sided printing condition. The test page contains network settings. • PCL Font List Prints installed PCL font list.
7. Configuring the Machine Using the Control Panel • Duplex Sets the machine to print on both sides of paper according to the specified binding method. Default: [None] • None • Long Edge Bind • Short Edge Bind • Blank Page Print Sets the machine to print blank pages. When cover sheet printing is enabled from the printer driver, cover sheets are inserted even if you select [Off]. Note that this setting has lower priority than the printer driver's blank page setting.
Printer Features Settings • 0 to 89 • Point Size Specifies the point size for the default font. This setting is effective only for a variable-space font. Default: 12.00 points • 4.00 to 999.75 (you can use the [ ] or [ ] key to change the value in 0.25 increments) • Font Pitch Specifies the number of characters per inch for the default font. This setting is effective only for fixed-space fonts. Default: 10.00 pitch • 0.44 to 99.99 • Symbol Set Specifies the character set for the default font.
7. Configuring the Machine Using the Control Panel • Off • Resolution Specifies the print resolution in dots per inch.
Network Settings Network Settings • Depending on the settings you change, the machine might need to be restarted. • Depending on the model you are using, some items might not appear. Ethernet • MAC Address Displays the machine's MAC address. • Ethernet Speed Displays the current Ethernet speed setting. • 100Mbps Full Duplex • 100Mbps Half Duplex • 10Mbps Full Duplex • 10Mbps Half Duplex • Ethernet Unavailable Appears when a network cable is not connected.
7. Configuring the Machine Using the Control Panel • Wi-Fi Status Displays the current connection status. • MAC Address Displays the machine's MAC address. • Current Connection Displays detailed information about the connection, such as the SSID and the wireless signal strength. • Setup Wizard Displays the procedure for manually connecting to a wireless LAN. It leads you step-by-step through configuring the settings for connecting with a wireless LAN.
Network Settings The numbers represented by "X" vary according to your network environment. • IP Address Method Displays the IP address acquisition method. • IP Not Ready • DHCP • Manual Config. • Default IP IPv6 Configuration • IPv6 Select whether to enable or disable IPv6. Default: [Active] • Active • Inactive • DHCP Sets the machine to receive its IPv6 address from a DHCP server. Default: [Inactive] • Active • Inactive • IP Address (DHCP) Displays the IPv6 address obtained from a DHCP server.
7. Configuring the Machine Using the Control Panel • Stateless Address 2 • Stateless Address 3 • Stateless Address 4 • Link-local Address Displays the IPv6 link local address. • Contact your network administrator for information about the network configuration. Wireless LAN Setup (Type 2 model only) This section describes how to configure the wireless LAN settings manually using the control panel. For easy setup using WPS (Wi-Fi Protected Setup), see Wi-Fi Settings Guide.
Network Settings 7. Press the [ ] or [ ] key to select the authentication method, and then press the [Next] key. Select the same method that the router or access point is using. 8. Press the [ ] or [ ] key to select the encryption method, and then press the [Next] key. Select the same method that the router or access point is using. 9. Enter the encryption key and ID using the number keys, and then press the [Connect] key. • The ID is used for identifying the encryption key.
7. Configuring the Machine Using the Control Panel 8. Press the [ ] or [ ] key to select [Open system], and then press the [Next] key. 9. Press the [ ] or [ ] key to select [None] or one of the WEP settings, and then press the [Next] key. 10. Enter the encryption key and ID using the number keys, and then press the [Connect] key. • The ID is used for identifying the encryption key. You can register four encryption keys (ID 1 to 4). 11. Press [Yes] key. Wait for a while.
Network Settings 7. Press the [ ] or [ ] key to select [Inactive], and then press the [OK] key. 8. Press the [ ] or [ ] key to select [Manual Config. Address], and then press the [OK] key. 9. Press the [ ] or [ ] key to select [Manual Config. Address], and then press the [OK] key. 10. Enter the machine’s IPv6 address using the number keys, and then press the [OK] key. 11. Press the [ ] or [ ] key to select [Prefix Length], and then press the [OK] key. 12.
7. Configuring the Machine Using the Control Panel Administrator Settings Set Date/Time Sets the date and time of the machine’s internal clock. • Set Date Specifies the date of the machine’s internal clock. Only dates that correspond with the year and month can be set. Incompatible dates will be refused.
Administrator Settings • Dial Phone (10PPS) • Dial Phone (20PPS) PSTN / PBX Sets the machine to connect to the public switched telephone network (PSTN) or a private branch exchange (PBX). Default: [PSTN] • PSTN • PBX PBX Access Number Specifies the dial number to access the outside line when the machine is connected to a PBX. Make sure that this setting matches the setting of your PBX. Otherwise, you may not be able to send faxes to outside destinations.
7. Configuring the Machine Using the Control Panel Default: [Off] • Off • On (30 seconds) • EnergySaverMode 2 The machine enters Energy Saver mode 2 after the period of time specified for this setting is passed. The machine consumes less power in Energy Saver mode 2 than in Energy Saver mode 1, but it takes longer to recover from Energy Saver mode 2 than from Energy Saver mode 1. Default: [On] (1 minute) • On (1 to 240 minutes) • Off Language Specifies the language used on the screen and in reports.
Administrator Settings • Reset Network Settings Resets the network settings to their defaults. Press [Yes] to execute. Press [No] to exit to the previous level of the menu tree without clearing the settings. • Clear Address Book Clears the fax Quick Dial/Speed Dial destinations. Press [Yes] to execute. Press [No] to exit to the previous level of the menu tree without clearing the destinations. Admin.
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8. Configuring the Machine Using Utilities Using Web Image Monitor • To operate the machine via Web Image Monitor, you must first configure the machine's TCP/IP or wireless LAN settings. For details, see page 159 "Network Settings". • Some items might not appear, depending on the model type you are using. • Some items can also be configured using the control panel.
8. Configuring the Machine Using Utilities Displaying Top Page When you access the machine using Web Image Monitor, the top page appears in your browser's window. 1. Launch the Web browser. 2. In the Web browser’s address bar, enter “http://(machine’s IP address)/” to access the machine. If a DNS or WINS server is used and the machine’s host name has been specified, you can enter the host name instead of the IP address. The top page of Web Image Monitor appears.
Displaying Top Page Information in the main area is not automatically updated. Click [Refresh] at the upper-right in the main area to update the information. Click the Web browser's [Refresh] button to refresh the entire browser screen. • If you use an older version of a supported Web browser or the Web browser has JavaScript and cookies disabled, display and operation problems may occur. • If you are using a proxy server, configure the Web browser settings as necessary.
8. Configuring the Machine Using Utilities Checking the System Information Click [Home] to display the main page of Web Image Monitor. You can check the current system information on this page. This page contains three tabs: [Status], [Counter], and [Machine Information]. Status Tab Item Description Model Name Shows the name of the machine. Location Shows the location of the machine as registered on the [SNMP] page.
Checking the System Information Item Bypass Tray Description Shows the current state and paper size/type setting of the bypass tray. • If a non-genuine print cartridge is installed, toner life cannot be reliably indicated.
8. Configuring the Machine Using Utilities Print Counter Item Page Total Description Shows the total number of all prints from the machine: • Pages printed using the printer, copy, and fax functions • Lists/Reports printed from the [Print List/Report] menu • Lists/Reports printed from the [List/Test Print] menu under [Printer Features] Duplex Item Duplex Total Page Description Shows the total number of sheets printed on both sides.
Configuring the System Settings Configuring the System Settings Click [System Settings] to display the page for configuring the system settings. This page contains the following tabs: [Sound Volume Adjustment], [Tray Paper Settings], [Copier], [Fax], [Priority Tray], [Toner Saving], [I/O Timeout], and [Shortcut to Function].
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Configuring the System Settings Copier Tab Select Paper Item Select Paper Description Select the paper size used for printing copies from the following: [Tray 1], [Bypass Tray], [A4], [8 1/2 × 11], or [16K]. When a tray is selected, the machine prints from that tray only. When a paper size is selected, the machine checks the trays for the paper of the specified size in the order of priority as set in [Copier] in the [Priority Tray] page.
8. Configuring the Machine Using Utilities Priority Tray Tab Priority Tray Item Printer Description Select the tray that the machine checks first for paper that can be used for the job from [Tray 1] or [Bypass Tray]. If automatic tray selection is specified for the print job and multiple trays contain valid paper, the first tray the machine finds will be used for printing; when that tray runs out of paper, the machine automatically switches to the next tray to continue printing.
Configuring the System Settings I/O Timeout Tab I/O Timeout Item Fixed USB Port Description Specifies whether the same printer/LAN-Fax driver can be used for multiple machines or not under USB connection. If this setting is enabled, the same printer/LAN-Fax driver you have installed in your computer can be used with any machine other than the one originally used for installation, if the machine is of the same model.
8. Configuring the Machine Using Utilities Registering Destinations Scan and fax destinations can be registered using Web Image Monitor. A maximum of 100 scan destinations and 208 fax destinations (8 Quick Dial and 200 Speed Dial destinations) can be registered. See the scan and fax sections for more information on registering destinations. For details about registering scan destinations, see page 82 "Registering Scan Destinations".
Configuring the Network Settings Configuring the Network Settings Click [Network Settings] to display the page for configuring the network settings. This page contains the following tabs: [Network Status], [IPv6 Configuration], [Network Application], [DNS], [Auto E-mail Notification], [SNMP], [SMTP], [POP3], and [Wireless] (Type 2 model only). • Depending on the settings you change, the machine might need to be restarted. • Depending on the model you are using, some items might not appear.
8. Configuring the Machine Using Utilities IPv6 Configuration Tab IPv6 Item IPv6 Description Select whether to enable or disable IPv6. You cannot disable IPv6 using Web Image Monitor if the machine is currently in use in an IPv6 environment. In this case, use the control panel to disable [IPv6] under network settings. When disabled, [DHCP], [Manual Configuration Address], [Prefix Length], and [Gateway Address] below cannot be configured.
Configuring the Network Settings Item Description Max. E-mail Size Select the maximum size of scan files that can be attached to an e-mail message (1 to 5 MB, or no limit). FTP Select to enable the Scan to FTP feature. Folder Select to enable the Scan to Folder feature. Network Print Setting Item Description IPP Select to enable network printing using Internet Print Protocol (via TCP port 631/80).
8. Configuring the Machine Using Utilities Item Description Secondary DNS Server Enter the IPv4 address of the secondary DNS. Domain Name Enter the IPv4 domain name for the machine. Can contain up to 32 characters. IPv6 DNS Method Select whether to specify the domain server manually or have the machine obtain its DNS information automatically. When set to [Auto], [Primary IPv6 DNS Server], [Secondary IPv6 DNS Server], and [IPv6 Domain Name] below become unavailable.
Configuring the Network Settings Item Description Call Service Select to send an alert e-mail to the specified address if the machine requires servicing. Replace Print Cartridge Select to send an alert e-mail to the specified address if toner runs out. Cover Open Select to send an alert e-mail to the specified address if a cover is open. SNMP Tab SNMP Item SNMP Description Select whether to enable the machine to use SNMP services.
8. Configuring the Machine Using Utilities System Item Description Location Enter the location of the machine. The location entered here is displayed on the main page. Can contain up to 64 characters. Contact Enter the contact information of the machine. The contact information entered here is displayed on the main page. Can contain up to 64 characters. SMTP Tab SMTP Item Description Primary SMTP Server Enter the IP address or host name of the SMTP/POP3 server. Can contain up to 64 characters.
Configuring the Network Settings Item Time Zone Description Select a time zone according to your geographic location. Selecting a different time zone may cause transmission date and time to be incorrect for email sent by the Scan to E-mail function, even when the machine's clock is set correctly. POP3 Tab POP3 Settings Item Description POP3 Server Enter the IP address or host name of the POP3 server for e-mail reception. The POP3 server specified here will be used for [POP before SMTP].
8. Configuring the Machine Using Utilities Item Description Channel Displays the channel information of the current wireless LAN settings if [AdHoc] is selected for [Communication Mode]. Wireless Signal Status Displays the strength of the wireless signal that is being received. Wireless Specifies whether or not to use the wireless LAN. Wireless LAN Settings Item SSID Description Enter the SSID of the access point. The SSID can contain up to 32 characters.
Configuring the Network Settings Item WEP Key Description Enter the WEP key. The number and type of characters you can enter vary depending on the length and format selected for the key.
8. Configuring the Machine Using Utilities Configuring the IPsec Settings Click [IPsec Settings] to display the page for configuring the IPsec settings. This page contains the following tabs: [IPsec Global Settings] and [IPsec Policy List]. • This function is available only when an administrator password is specified. IPsec Global Settings Tab Item Description IPsec Function Select whether to enable or disable IPsec. Default Policy Select whether to allow for the default IPsec policy.
Configuring the IPsec Settings Item Address Settings Description Displays the IP address filter of the IPsec policy as below: Remote address/Prefix length Action Displays the action of the IPsec policy as "Allow", "Drop", or "Require Security". Status Displays the status of the IPsec policy as "Active" or "Inactive". To configure IPsec policies, select the desired IPsec policy, and then click [Change] to open the "IPsec Policy Settings" page.
8. Configuring the Machine Using Utilities Item Action Description Specify how the IP packets are processed from the following: • [Allow]: IP packets are both sent and received without IPsec applied to them. • [Drop]: IP packets are discarded. • [Require Security]: IPsec is applied to IP packets that are both sent and received. If you have selected [Require Security], you must configure [IPsec Settings] and [IKE Settings].
Configuring the IPsec Settings Item Authentication Algorithm for ESP Description Specify the authentication algorithm to be applied when [ESP] is selected for [Security Protocol] from the following: [MD5], [SHA1] Life Time Specify the life time of the IPsec SA (Security Association) as a time period or data volume. The SA will expire when the time period you specify elapses or the volume of data you specify reaches the volume carried.
8. Configuring the Machine Using Utilities Printing Lists/Reports Click [Print List/Report] to display the page for printing reports. Then, select an item and click [Print] to print out information for that item. Print List/Report Item Description Configuration Page Prints general information about the machine and its current configuration. Fax Journal Prints a fax transmission and reception journal for the last 50 jobs.
Configuring the Administrator Settings Configuring the Administrator Settings Click [Administrator Tools] to display the page for configuring the administrator settings. This page contains the following tabs: [Administrator], [Reset Settings], [Backup Setting], [Restore Setting], [Set Date/Time], and [Energy Saver Mode]. Administrator Tab Administrator Settings Item New Password Description Enter the new administrator password. Can contain up to 16 characters.
8. Configuring the Machine Using Utilities • [Reset IPsec Settings] appears only when the administrator password is specified. Backup Setting Tab • When sending the machine for repair, it is important that you create backup files in advance. The machine's settings are returned to the default after repair.
Configuring the Administrator Settings 4. Click [Save] in the confirmation dialog box. 5. Navigate to the location to save the backup file. 6. Specify a name for the file, and click [Save]. • [Back up IPsec Settings] appears only when the administrator password is specified. Restore Setting Tab • When the machine is returned from repair, it is important that you restore the machine's settings from the backup files. The machine's settings are returned to the default after repair.
8. Configuring the Machine Using Utilities Item Description Day Enter the current day (1 to 31). Date Format Select the date format from [MM/DD/YYYY], [DD/MM/YYYY], or [YYYY/MM/DD]. Set Time Item Description Time Format Select 24- or 12-hour time format. Time (AM/PM) Select [AM] or [PM] if 12-hour time format is selected. hour (0-23) Enter the current hour if 24-hour time format is selected (0-23). hour (1-12) Enter the current hour if 12-hour time format is selected (1-12). min.
9. Maintaining the Machine Replacing the Print Cartridge • Store print cartridge in a cool dark place. • Actual printable numbers vary depending on image volume and density, number of pages printed at a time, paper type and size, and environmental conditions such as temperature and humidity. Toner quality degrades over time. Early replacement of the print cartridge might be necessary. Therefore, we recommend you always keep a new print cartridge ready.
9. Maintaining the Machine CVW050 • If toner runs out, you cannot print until the print cartridge is replaced. 1. If paper is loaded in the bypass tray, remove the paper and close the bypass tray. 2. Push the side button to open the front cover, and then carefully lower it. CVW023 3. Carefully pull out the print cartridge horizontally, holding its center. CVW024 • Do not shake the removed print cartridge. Doing so can cause remaining toner to leak.
Replacing the Print Cartridge 4. Take the new print cartridge out of the box, and then take it out of the plastic bag. CMC081 5. Place the print cartridge on a flat surface, and then remove the protection sheet. CMC019 6. Hold the print cartridge and shake it from side to side five or six times. CMC020 Even distribution of toner within the bottle improves print quality.
9. Maintaining the Machine 7. Slide the print cartridge in horizontally. When the cartridge can go no further, raise it slightly and push it fully in. Then push down on the cartridge until it clicks into place. CVW026 8. Carefully push up the front cover until it closes. Be careful not to trap your fingers. After closing the front cover, wait until the initial screen is displayed. 9. Put the protective sheet you removed in Step 5 on the old print cartridge.
Cautions When Cleaning Cautions When Cleaning Clean the machine periodically to maintain high print quality. Dry wipe the exterior with a soft cloth. If dry wiping is not sufficient, wipe with a soft, damp cloth that has been wrung out thoroughly. If you still cannot remove the stain or grime, use a neutral detergent, wipe over the area with a thoroughly-wrung damp cloth, and then dry wipe the area and allow it to dry.
9. Maintaining the Machine Cleaning the Friction Pad and Paper Feed Roller 1. Turn off the power. 2. Unplug the power cord from the wall outlet. Remove all the cables from the machine. 3. Pull out tray 1 carefully with both hands. CVW039 Place the tray on a flat surface. If there is paper in the tray, remove it. 4. Wipe the friction pads with a damp cloth.
Cleaning the Friction Pad and Paper Feed Roller 5. Wipe the rubber part of the roller with a soft damp cloth. After that, wipe it with a dry cloth to remove the moisture. CVW040 6. Reload the removed paper into the tray, and then push the tray carefully into the machine until it clicks into place. CVW006 7. Insert the plug of the power cord into the wall socket securely. Connect all the interface cables that were removed. 8. Turn on the power.
9. Maintaining the Machine Cleaning the Exposure Glass and ADF Cleaning the Exposure Glass 1. Lift the exposure glass cover. Be careful not to hold the input tray when lifting the exposure glass cover, for the tray might be damaged. 2. Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture. CVW041 Cleaning the ADF The following procedure describes how to clean the ADF. 1. Lift the ADF.
10. Troubleshooting Common Problems This section describes how to troubleshoot common problems that may occur while operating the machine. Problem The machine does not turn on. Possible cause The power cord is not connected properly. Solution • Make sure that the power plug is firmly inserted into the wall outlet. • Make sure that the wall outlet is not defective by connecting another working device. An error message is shown on the machine's screen. An error has occurred.
10. Troubleshooting • If any of these problems persist, turn off the power, pull out the power cord, and contact your sales or service representative.
Paper Feed Problems Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of the machine and paper. Problem Solution • Use supported types of paper. See page 35 "Supported Paper". Paper does not feed smoothly. • Load paper correctly, making sure that the paper guides are properly adjusted. See page 41 "Loading Paper". • If the paper is curled, straighten the paper. • Take out the paper from tray and fan it well.
10. Troubleshooting Problem Solution • Fan the paper well before loading. Also make sure that the edges are even by tapping the stack on a flat surface such as a desk. • Make sure that the paper guides are in the right position. Multiple sheets of paper are fed at one time. • Use supported types of paper. See page 35 "Supported Paper". • Load paper only as high as the upper limit markings on the paper guide. • Make sure that the friction pads and paper feed rollers are clean. page 35 "Supported Paper".
Paper Feed Problems Removing Printing Jams • Jammed paper may be covered in toner. Be careful not to get toner on your hands or clothes. • Toner on prints made immediately after clearing a paper jam may be insufficiently fused and can smudge. Make test prints until smudges no longer appear. • Do not forcefully remove jammed paper, as it may tear. Torn pieces remaining inside the machine will cause further jams and possibly damage the machine. • Paper jams can cause pages to be lost.
10. Troubleshooting 5. Push the side button to open the front cover, and then carefully lower it. CVW023 6. Carefully pull out the print cartridge horizontally, holding its center. CVW024 • Do not shake the removed print cartridge. Doing so can cause remaining toner to leak. • Place the print cartridge on paper or similar material to avoid dirtying your workspace. 7. Lifting the guide plate, remove the jammed paper carefully.
Paper Feed Problems 8. Slide the print cartridge in horizontally. When the cartridge can go no further, raise it slightly and push it fully in. Then push down on the cartridge until it clicks into place. CVW026 9. Using both hands, carefully push up the front cover until it closes. • When closing the front cover, push the upper area of the cover firmly. After closing the cover, check that the error is cleared.
10. Troubleshooting 3. Push the side button to open the front cover, and then carefully lower it. CVW023 4. Carefully pull out the print cartridge horizontally, holding its center. CVW024 • Do not shake the removed print cartridge. Doing so can cause remaining toner to leak. • Place the print cartridge on paper or similar material to avoid dirtying your workspace. 5. Lifting the guide plate, remove the jammed paper carefully.
Paper Feed Problems 6. Slide the print cartridge in horizontally. When the cartridge can go no further, raise it slightly and push it fully in. Then push down on the cartridge until it clicks into place. CVW026 7. Using both hands, carefully push up the front cover until it closes. • When closing the front cover, push the upper area of the cover firmly. After closing the cover, check that the error is cleared. Removing Jammed Paper from the standard tray or duplex unit If "Misfeed: Stnd.
10. Troubleshooting 2. Remove the jammed paper carefully. CVW053 3. Close the rear cover. CVW017 4. Pull tray 1 halfway out, and check for jammed paper. If there is jammed paper, remove it carefully.
Paper Feed Problems 5. Pull tray 1 out completely with both hands. CVW039 Place the tray on a flat surface. 6. Push the lever. Pushing the lever lowers the duplex transport unit. CVW043 7. If there is jammed paper, carefully remove it.
10. Troubleshooting 8. With the duplex transport unit still lowered, carefully slide tray 1 back in until it stops. CVW006 9. If paper is loaded in the bypass tray, remove the paper and close the bypass tray. 10. Push the side button to open the front cover, and then carefully lower it. CVW023 11. Carefully pull out the print cartridge horizontally, holding its center. CVW024 • Do not shake the removed print cartridge. Doing so can cause remaining toner to leak.
Paper Feed Problems 12. Lifting the guide plate, remove the jammed paper carefully. CVW025 13. Slide the print cartridge in horizontally. When the cartridge can go no further, raise it slightly and push it fully in. Then push down on the cartridge until it clicks into place. CVW026 14. Using both hands, carefully push up the front cover until it closes. • When closing the covers, push the covers firmly. After closing the covers, check that the error is cleared.
10. Troubleshooting 1. Open the ADF cover. CVW054 2. Gently pull the jammed original to remove it. Be careful not to pull the original too hard, as it may rip. CVW055 3. Close the ADF cover. 4. Lift the ADF, and if there is original remaining in the ADF, gently pull the jammed original to remove it. Be careful not to hold the input tray when lifting the ADF, for the tray might be damaged. CVW057 5. Close the ADF.
Print Quality Problems Print Quality Problems Checking the Condition of the Machine If there is a problem with the quality of printing, first check the condition of the machine. Possible Cause Solution There is a problem with the machine's location. Make sure that the machine is on a level surface. Place the machine where it will not be subject to vibration or shock. Unsupported types of paper is used. Make sure that the paper being used is supported by the machine. See page 35 "Supported Paper".
10. Troubleshooting Printer Problems This section describes printing problems and possible solutions. Problem Solution If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanumeric characters. If it does, shorten it. An error occurs. • Check whether other applications are operating. Close any other applications, as they may be interfering with printing. If the problem is not resolved, close unneeded processes too.
Printer Problems Problem Solution The toner is powdery and comes away from the paper, or the printed image has a matt appearance. Check if the levers for printing on envelopes inside the rear cover are properly set. Pull up the levers. Printed envelopes come out creased. Check if the levers for printing on envelopes inside the rear cover are properly set. Lower the levers. Documents are not printed properly when using a certain application, or image data is not printed properly.
10. Troubleshooting Copier Problems Problem Photocopied pages are not in correct order. Solution On the control panel, change the [Sort] setting under copy settings to collate pages as you require. For details about [Sort], see page 134 "Copier Features Settings". The original is not set correctly. Photocopied paper is blank. When using the exposure glass, place originals copy side down. When using the ADF, place them copy side up. See page 51 "Placing Originals". The wrong original was copied.
Copier Problems Problem Solution • Image density is too high. Adjust the image density. See page 93 "Specifying the Scan Settings". • Toner on the printed surface is not dry. Photocopied paper is dirty. Do not touch printed surfaces immediately after copying. Remove freshly printed sheets one by one, taking care not to touch printed areas. • The exposure glass or ADF is dirty. See page 201 "Maintaining the Machine".
10. Troubleshooting Scanner Problems Problem Solution The machine does not start scanning. The ADF or its cover is open. Close the ADF or its cover. The scanned image is dirty. 228 • The exposure glass or ADF is dirty. See page 201 "Maintaining the Machine". • Before placing originals on the exposure glass, make sure that toner or correction fluid is dry. The scanned image is distorted or out of position. The original was moved during scanning. Do not move the original during scanning.
Fax Problems Fax Problems When an error code appears on the fax journal or transmission status report The table below describes the meaning of error codes that appear under "Results" on the fax journal or transmission status report, and what to do when a particular error code appears. "X" indicates a number in an error code that appear differently depending on a specific situation. Error Code Solution An original has been jammed inside the ADF while sending a fax in Immediate Transmission mode.
10. Troubleshooting Error Code Solution An error occurred while sending a fax. • Confirm that the telephone line is properly connected to the machine. 1XXX32 to 1XXX84 • Disconnect the telephone line from the machine, and connect a standard telephone in its place. Confirm that you can make calls using the telephone. If you cannot make calls this way, contact your telephone company. • If the problem persists, contact your sales or service representative.
Fax Problems When other problems occur The table below describes how to troubleshoot problems that do not produce an error code. Problem Solution • See the solutions provided for errors 1XXX32 to 1XXX84 in the above table. Cannot send faxes. Cannot receive faxes. • The machine cannot accept a new fax job because there are 5 unsent faxes in memory already. Wait until any of those faxes is transmitted completely, or use the [Delete TX Standby File] function to delete unnecessary faxes.
10. Troubleshooting Error and Status Messages on the Screen Messages are listed in alphabetical order in the table below. "X" indicates the parts of the messages that appear differently depending on a specific situation, such as the paper sizes, paper types, or tray names. Message Causes Solutions • The paper tray was empty. Load paper in the paper tray. See page 41 "Loading Paper". • The paper tray did not contain A4, Letter, or Legal size paper.
Error and Status Messages on the Screen Message Causes Available: IDCard Copy A4 or 8 1/2 x 11 ID card copy could not be performed because the tray does not contain the valid size paper, which are A4 or Letter size. Busy Fax transmission could not be completed because the destination's line was busy. Cannot Copy This Setting Comb.: 2 on 1 / 4 on 1 Combined copying could not be performed because the tray does not contain the valid size paper, which are A4, Letter, or Legal size.
10. Troubleshooting Message Causes Solutions • Confirm that the telephone line is properly connected to the machine. Connection Failed The line could not be connected correctly. Cover open A cover is open. Dest. is not Programmed No Quick Dial entry is associated with the One Touch button you pressed. • Disconnect the telephone line from the machine, and connect a standard telephone in its place. Confirm that you can make calls using the telephone.
Error and Status Messages on the Screen Message Causes Solutions • Confirm that the network cable is properly connected to the machine. • Confirm that the network settings such as IP address, DNS, and POP3 settings have been configured properly (make sure that no doublebyte character is used). See page 183 "Configuring the Network Settings". I-Fax POP3 fails Connection to the POP3 server failed. Indep.Sply.Prt.Cart. A non-supported print cartridge is installed.
10. Troubleshooting Message Memory Overflow Causes • The machine's memory reached capacity while scanning the first page of the original to store a fax job in memory before transmission. • The machine's memory reached capacity while storing a fax in memory in Memory Transmission mode. Resend the fax in parts as several smaller individual faxes, or send at a lower resolution.
Error and Status Messages on the Screen Message Causes Solutions Out of Paper: X The indicated tray has run out of paper. Load paper to the indicated tray. See page 41 "Loading Paper". Please Restart Machine The machine needs to be restarted. Turn off the power, and then turn it back on. Print Cart. Set Error The print cartridge has not been installed or has not been installed correctly. Reinstall the print cartridge. See page 201 "Replacing the Print Cartridge".
10. Troubleshooting Message Causes Solutions Scan (NW) Disconnected A scanned file could not be sent because the Ethernet cable was not connected properly. Reconnect the Ethernet cable properly, and then try the operation again. Scan (USB) Disconnected The USB cable was disconnected while scanning from a computer. Reconnect the USB cable properly, and then try the operation again. Server Connection Failed A scanned file could not be sent because the destination could not be reached.
Error and Status Messages on the Screen Message Sort Copy was Cancelled TX Comm. Error Causes Solutions The machine's memory reached capacity while originals were being scanned from the ADF to perform sort copying. Press [Exit] to print the originals that were successfully scanned into memory. Then, copy again the originals left in the ADF. A transmission error occurred, and the fax could not be transmitted correctly.
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11. Appendix Functions and Network Settings Available in an IPv6 Environment The functions and network settings of this machine that are available in an IPv6 environment differ from those available in an IPv4 environment. Make sure the functions you use are supported in an IPv6 environment, and then configure the necessary network settings. For details about specifying the IPv6 settings, see page 159 "Network Settings".
11. Appendix Transmission Using IPsec For securer communications, this machine supports the IPsec protocol. When applied, IPsec encrypts data packets at the network layer using shared key encryption. The machine uses encryption key exchange to create a shared key for both sender and receiver. To achieve even higher security, you can also renew the shared key on a validity period basis. • IPsec is not applied to data obtained through DHCP, DNS, or WINS.
Transmission Using IPsec • For successful authentication, the sender and receiver must specify the same authentication algorithm and authentication key. The authentication algorithm and authentication key are specified automatically. AH Protocol + ESP Protocol When combined, the ESP and AH protocols provide secure transmission through both encryption and authentication. These protocols provide header authentication.
11. Appendix Machine PC 1. Set the IPsec settings on Web Image Monitor. 1. Set the same IPsec settings as the machine on PC. 2. Enable IPsec settings. 2. Enable IPsec settings. 3. Confirm IPsec transmission. • After configuring IPsec, you can use "ping" command to check if the connection is established correctly. Because the response is slow during initial key exchange, it may take some time to confirm that transmission has been established.
Transmission Using IPsec 2. Double-click [Local Security Policy], and then click [IP Security Policies on Local Computer]. 3. In the "Action" menu, click [Create IP Security Policy...]. The IP Security Policy Wizard appears. 4. Click [Next]. 5. Enter a security policy name in "Name", and then click [Next]. 6. Clear the "Activate the default response rule (earlier versions of Windows only)." check box, and then click [Next]. 7. Select "Edit properties", and then click [Finish]. 8.
11. Appendix 25. Click [Add...] in the Filter Action. The Filter Action Wizard appears. 26. Click [Next]. 27. In [Name], enter a Filter Action name, and then click [Next]. 28. Select "Negotiate security", and then click [Next]. 29. Select one of options for computers allowed to communicate with, and then click [Next]. 30. Select "Custom" and click [Settings...]. 31.
Transmission Using IPsec 39. Click [Finish], and then click [OK] twice. The new IP security policy (IPsec settings) is specified. 40. Select the security policy that you have just created, right click on it, and then click [Assign]. IPsec settings on the computer are enabled. • To disable the computer's IPsec settings, select the security policy, right click, and then click [Unassign]. Enabling and Disabling IPsec Using the Control Panel 1. Press the [User Tools] key. 2.
11. Appendix Notes About the Toner • Proper operation cannot be guaranteed if any third-party toner is used. • Depending on printing conditions, there are cases where the printer cannot print the number of sheets indicated in the specifications. • Replace the print cartridge if the printed image suddenly becomes pale or blurred. • When operating the machine for the first time, use the print cartridge supplied with this machine.
Moving and Transporting the Machine Moving and Transporting the Machine This section provides cautions that you must follow when moving the machine both short and long distances. Repack the machine in its original packing materials when moving it over a long distance. • Be sure to disconnect all cables from the machine before transporting it. • The machine is a precision piece of machinery. Be sure to handle it carefully when moving it. • Make sure to move the machine horizontally.
11. Appendix Where to Inquire Contact your sales or service representative for further information about the topics included in this manual or to inquire about other topics not included in this manual.
Consumables Consumables Print Cartridge Print cartridge Black Average printable number of pages per cartridge *1 2,000 or 3,500 pages *1 The printable number of pages is based on pages that are compliant with ISO/IEC 19752 with the image density set as the factory default. ISO/IEC 19752 is an international standard for measurement of printable pages, set by the International Organization for Standardization. • Unless a print cartridge is replaced before toner runs out, printing will become impossible.
11. Appendix Specifications of the Machine This section lists the machine's specifications. General Function Specifications Configuration Desktop Print process Laser electrostatic transfer Maximum paper size for scanning using the exposure glass 216 mm × 297 mm (8.5 × 11.7 inches) Maximum paper size for scanning using the ADF 216 mm × 356 mm (8.5 × 14 inches) Maximum paper size for printing 216 mm × 356 mm (8.5 × 14 inches) Warm-up time 30 seconds or less (23 °C, 71.
Specifications of the Machine Paper output capacity (80 g/m2, 20 lb) 50 sheets Paper input capacity (80 g/m2, 20 lb) • Tray 1 250 sheets • Bypass tray 50 sheets ADF capacity (80 g/m2, 20 lb) 35 sheets Memory 128 MB Power requirements • 220-240 V, 4 A, 50/60 Hz • 120 V, 7 A, 60 Hz Power consumption • Maximum power consumption : 890 W : 800 W • Energy Saver mode 1 50 W or less • Energy Saver mode 2 5.0 W or less Machine dimensions (Width × Depth × Height) 370 × 392 × 405 mm (14.6 × 15.4 × 15.
11. Appendix : 30 pages per minute (Letter) Resolution 600 × 600 dpi (maximum: 1200 × 600 dpi) First print speed 12 seconds or less Interface • Ethernet (10BASE-T, 100BASE-TX) • USB 2.0 • Wi-Fi Printer language PCL6c Fonts 80 fonts Copier Function Specifications Maximum resolution (scanning and printing) • Exposure glass Scanning: 600 × 600 dpi Printing: 600 × 600 dpi • ADF Scanning: 600 × 300 dpi Printing: 600 × 600 dpi First copy speed (A4, at 23 °C, 71.
Specifications of the Machine Zoom ratio: 25% to 400% Copy quantity 99 Scanner Function Specifications Maximum scanning area (horizontal × vertical) • Exposure glass 216 × 297 mm (8.5 × 11.7 inches) • ADF 216 × 356 mm (8.
11. Appendix • Private branch exchange (PBX) Transmission mode ITU-T Group 3 (G3) Scan line density 8 dots per mm × 3.85 line per mm (200 × 100 dpi) 8 dots per mm × 7.7 line per mm (200 × 200 dpi) Transmission time 3 seconds (8 dots per mm × 3.85 line per mm, 33.6 kbps, MMR, ITU-T # 1 chart) Transfer rate 33.6 kbps to 2400 bps (auto shift down system) Data compression methods MH, MR, MMR Memory capacity 100 sheets or more (8 dots per mm × 3.
Copyright Information about Installed Applications Copyright Information about Installed Applications expat Copyright (c) 1998, 1999, 2000 Thai Open Source Software Centre, Ltd. and Clark Cooper. Copyright (c) 2001, 2002 Expat maintainers.
11. Appendix 3. Redistributions must contain a verbatim copy of this document. The OpenLDAP Foundation may revise this license from time to time. Each revision is distinguished by a version number. You may use this Software under terms of this license revision or under the terms of any subsequent revision of the license.
Copyright Information about Installed Applications 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. All advertising materials mentioning features or use of this software must display the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org/)" 4.
11. Appendix If this package is used in a product, Eric Young should be given attribution as the author of the parts of the library used. This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
Trademarks Trademarks Adobe, Acrobat, and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. TrueType, and Safari are trademarks of Apple Inc., registered in the U.S. and other countries. Firefox® is a registered trademark of the Mozilla Foundation. Java is a registered trademark of Oracle and/or its affiliates. LINUX® is the registered trademark of Linus Torvalds in the U.S. and other countries.
11.
INDEX A Address book................................................ 82, 146 Address book (LAN-Fax).................. 123, 124, 125 ADF (Auto Document Feeder).............................. 51 Administrator password...................................... 197 Administrator settings................................. 166, 197 Authentication...................................................... 242 Auto e-mail notification settings......................... 186 B Backup settings.....................................
J Job cancel.............................................................. 55 JPEG LIBRARY...................................................... 257 L LAN-Fax............................................................... 121 Language............................................................. 173 Legal prohibition...................................................... 8 Lists...................................................... 130, 153, 196 Loading paper...................................................
Set date................................................................ 199 Set time.................................................................199 Shortcut to Func. key........................................... 181 Shortcut to function..............................................181 Smart Organizing Monitor................................... 30 SMTP settings....................................................... 188 SNMP settings..................................................... 187 Software....
MEMO 266
MEMO 267
MEMO 268 GB GB EN US EN AU M176-8602
© 2013
EN GB EN US EN AU M176-8602
