User's Manual

ManualsBrandsRF Solutions ManualsElectronicsOperator button for activating of Tensator Q1864 queue forwarding system

For more information

Call: +44 (0) 1908 684777 Fax: +44 (0) 1908 684700

service@tensator.com www.tensator.com

SLQ3000 Wireless Operators Guide

Equipment

Server/Hub

RF Button

CTRX

Pictures may vary slightly for supplied product.

Product Description

Close Position

Manual Calling

Close Position Function

Press down and release both buttons

together to close the position; causes

the PDU to display the closed sign for

the specific position.

CALL FORWARD VOICE A

The call forward button will

call a customer forward to

the position using the first

voice option.

CALL FORWARD VOICE B

The call forward button will

call a customer forward to

the position using the second

voice option.

LED Indicators

LED 2

Reserved for feature use.

LED 1

Red – Button pressed and

waiting response.

Green – Got reply to button

press.

Red Flashing – Low battery

warning.

Summary of content (5 pages)

PAGE 1
SLQ3000 Wireless Operators Guide Product Description Equipment Server/Hub RF Button CTRX Pictures may vary slightly for supplied product. Manual Calling 1 CALL FORWARD VOICE A CALL FORWARD VOICE B The call forward button will call a customer forward to the position using the first voice option. The call forward button will call a customer forward to the position using the second voice option.
PAGE 2
Trouble Shooting RF Button Issues With both LEDs at top of unit, does the left LED light? No The battery maybe too low. Replace by unscrewing the back cover, unclipping the battery and replacing with a new 9V battery. Did changing the battery help? Yes Does LED light go red and change to green until it goes out? Yes No The unit maybe faulty.
PAGE 3
RF Button Issues – Continued 2 Is CDU screen on? Try turning on the CDU screen, either from a power button or check the mains connection. No Yes Does the CDU display a call for the button being pressed? Did this help? Yes No Does the audio call play? No Check that speakers are connected to the hub and that if the speakers have external power that the power is connected and switched on. No Check the monitor is connected to the hub and that the monitor is on.
PAGE 4
RF Button Issues – Continued 3 Check the hub to see if the blue light is on at the front of the unit. Is there a blue light? No Press the sliver button on the front of the hub. Does the hub start? I.e Has the blue light come on? Yes Wait until the hub has finished loading i.e. the background movie is displayed on the main call forward screen. No Yes Yes Check that the hub’s PSU is connected and that the PDU is plugged into the mains.
PAGE 5
Please report all faults to Tensator Technical Services. T01150 - Wireless Operation v2 - Issue 2 JA 16/7/2010 For more information Call: +44 (0) 1908 684777 Fax: +44 (0) 1908 684700 service@tensator.com www.tensator.