User guide Custom hearing aids resound.
Left Hearing Aid Right Hearing Aid Serial number Serial number Model number Model number Battery size & form factor Programme 1 2 IIC CIC ITC size 10A ITC ITE size 13 ITC ITE size 312 MIH size 13 MIH size 312 MIH-S size 10A Beep Description Specific features supported by your hearing system: Smart Start on page 16 Phone Now on page 26 Telecoil on page 27 Tinnitus Sound Generator on page 30 Hearing aid type designations for models included in this user guide are: DA312r, FCC ID: X26DA312r,
1 Introduction 3 Becoming accustomed to amplification Congratulations on the purchase of your new hearing aids. ReSound’s innovative sound technology and design, combined with the customized programming selected by your hearing care professional, will make hearing a more enjoyable experience. While purchasing hearing aids is a major step, it is only one step in a process toward more comfortable hearing. Successfully adapting to the amplification your hearing aid provides takes time and consistent use.
Statement This device complies with part 15 of the FCC rules and ISED rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. i NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules and ISED rules.
Mic in Helix (MIH-S) hearing aid models with size 10A battery are available in the following variants: LT9MIH-S-UP, LT9MIH-S-HP, LT9MIH-S-MP, LT9MIH-S-LP, LT7MIH-S-UP, LT7MIH-S-HP, LT7MIH-S-MP, LT7MIH-S-LP, LT5MIH-S-UP, LT5MIH-S-HP, LT5MIH-S-MP, LT5MIH-S-LP Mic in Helix (MIH) hearing aids (including type DA312r with FCC ID X26DA312r, IC number 6941CDA312r models designated by a “W”) with size 312 battery and Custom Mic in Helix hearing aids (including type DA13r with FCC ID X26DA13r, IC number 6941C-DA13r m
5 1 2 3 4 5 6 6.1 6.2 6.3 6.4 7 7.1 7.1.1 7.2 7.3 7.3.1 7.4 7.4.1 7.4.2 7.4.3 10 Contents Introduction........................................................... 4 Intended use.......................................................... 4 Becoming accustomed to amplification.......... 5 Statement.............................................................. 6 Contents ..............................................................10 Descriptions.........................................................
6 4 Descriptions 6.1 Your hearing aid - Microphone in Helix (LT MIH-S and LT MIH) 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 6.2 Your hearing aid - Invisible in the Canal & Completely In the Canal (LT IIC and LT CIC) 9 Push button (optional) Battery compartment and On/Off switch Removal cord (optional) Sound outlet Wax filter Vent Microphone sound inlet Microphone in Helix tubing Volume control (optional) Model Manufacturer Serial number 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11.
6.3 Your hearing aid - In the Canal (LT ITC) 1. 2. 3. 4. 5. 1 4 Push button (optional) Battery door and On/Off switch Vent Microphone sound inlet(s) Volume control (optional) 6.4 Your hearing aid - In the Ear (LT ITE) 4 2 3 5 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.
7 Getting started 3. Wait for 2 minutes before inserting the battery into the hearing aid. 4. Insert the new battery with the positive side in the correct position. Always insert the battery in the door: never directly into the hearing aid. 5. Gently close the battery door. Once you have placed the hearing aids in your ears, you can turn them on. The hearing aid always starts in programme 1 (one) and with the pre-set volume. 7.1 On/Off function 1.
7.3 Low battery indicator 7.4 Insert/remove hearing aids The hearing aid will reduce amplification and play a melody if battery power gets too low. This signal will recur every 15 minutes until the hearing aid automatically switches off. If you do not want the low battery warning, ask your hearing care professional to de-activate it. i NOTE: Keep spare batteries on hand. 7.3.
7.4.2 Insert Invisible-In-Canal, Completely-In-Canal, In-The-Canal, and In-The-Ear 7.4.3 Remove Invisible-In-Canal, Completely-In-Canal, and Mic-In-Helix 1. Hold the hearing aid between your thumb and index finger, either above and below or on the sides. For IIC, there is a dot on the top side of the shell to show orientation for insertion. 2. Place the sound outlet portion into your ear canal.
7.5 Operation of the hearing aid 7.5.1 Volume control (optional) Your hearing aid has automatic volume control, which is individually set during the fitting session. However, the volume control (if present) allows you to adjust the volume of your hearing aids to your liking. 1. To increase the volume, turn the volume control up. 2. To decrease the volume, turn the volume control down. When you change the volume, the hearing aid responds with a beep.
8 Telephone use Your hearing aid allows you to use the telephone as you ordinarily do. Finding the optimal position for holding a telephone may require practice. One or more of the following suggestions may be helpful: 1. Hold the telephone up to your ear. 2. Hold the telephone towards the top of the ear (closer to where the microphones are). 3. If whistling occurs, it may take a few seconds of holding the telephone in the same position before the hearing aid eliminates the feedback. 4.
8.4 Phone Now (not for Invisible-In-Canal) 2. A short melody indicates that the Phone Now feature has automatically switched on the telephone programme. The Phone Now function automatically switches your present listening programme to your telephone programme when a telephone receiver, equipped with a magnet, is close to your ear. When you remove the telephone receiver from your ear, the hearing aid automatically returns to the previous listening programme. i 8.4.
8.5.1 Tele loop systems To use tele loop systems, follow these steps: 1. Switch your hearing aid to the Telecoil programme. 2. Find a good spot. Reception is not clear in all locations; it depends on the induction loop. Look for signs or find another spot to sit. 3. If needed, adjust the volume. 4. When you leave, switch to programme 1. 8.5.2 HAC Telephone The telecoil picks up the HAC telephone’s telecoil signal and converts it to sound. To use the HAC telephone, follow these steps: 1.
9 Tinnitus Sound Generator (TSG) module 9.1 Intended use for the TSG module Your ReSound hearing aid includes the Tinnitus Sound Generator function, a tool for generating sounds to be used in tinnitus management programmes to relieve suffering from tinnitus. The Tinnitus Sound Generator can generate sounds adjusted to the specific therapeutic needs and your personal preference as determined by your doctor, audiologist, or hearing care professional.
9.3 Using TSG with smart phone apps The Tinnitus Sound Generator control via hearing aid push buttons can be enhanced with wireless control from a TSG control app on a smart phone or mobile device. This functionality is available in supported hearing aids when a hearing care professional has enabled the TSG functionality during fitting of the hearing aid. To use smart phone apps the hearing aid must be connected with the smart phone or mobile device. 9.
9.7 Important notice for prospective sound generator users A tinnitus masker is an electronic device intended to generate noise of sufficient intensity and bandwidth to mask internal noises. It is also used as an aid in hearing external noises and speech. Good health practice requires that a person with a tinnitus condition have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before using a sound generator.
12 i Care and maintenance Please follow the instructions below to have the best user experience and to prolong the durability of your hearing aids: 1. Keep your hearing aid clean and dry. Wipe the case with a soft cloth or tissue after use to remove grease or moisture. Do not use water or solvents, as these can damage the hearing aid(s). 2. Never immerse hearing aids in water or other liquids, as liquids may cause permanent damage to the hearing aids. 3.
12.2.2 Change Cerustop (white) wax filters 1. To remove the old wax guard, insert the removal side of the wax guard tool into the used wax guard so that the shaft of the tool is touching the rim of the wax guard. Slowly pull the wax guard straight out. 2. To insert the new wax guard, gently press the replacement side of the wax guard tool straight into the hole of the sound outlet until the outer ring lies flush with the outside of the receiver.
10. External devices connected to the electrical input must be safe according to the requirements of IEC 60601-1, IEC 60065, or IEC 60950-1, as appropriate (wired connection, for example HI-PRO), SpeedLink). i 40 1. ReSound wireless devices include a RF transmitter that operates in the range of 2.4 GHz - 2.48 GHz. 2. For hearing aid types DA13i, DA13r, DA312i and DA312r nominal RF output power transmitted is 0 dBm. 3. For hearing aid type CSX10 nominal RF output power transmitted is 2.5 dBm. 4.
15 i Phone Now warnings 1. Keep magnets out of reach of pets, children and people with mental disabilities. If a magnet is swallowed, please seek advice from a medical practitioner. 2. The magnet may affect some medical devices or electronic systems. The manufacturer of any magnetically sensitive devices (e.g. pacemakers) should advise you regarding appropriate safety precautions when using your hearing aid and magnet in close proximity to the medical device or electronic system in question.
2. 3. 4. 5. 6. 7. 8. i 17 History of active drainage from the ear within the previous 90 days. History of sudden or rapidly progressive hearing loss within the previous 90 days. Acute or chronic dizziness. Unilateral hearing loss of sudden or recent onset within the previous 90 days. Audiometric air-bone gap equal to or greater than 15dB at 500 hertz (Hz), 1000 Hz, and 2000 Hz. Visible evidence of significant cerumen accumulation or a foreign body in the ear canal. Pain or discomfort in the ear.
19 i Warning to hearing aid hearing care professionals (US Only) A hearing care professional should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing care professional determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: 1.
21 i Children with hearing loss (US Only) In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language development and the educational and social growth of a child. An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of a child with a hearing loss.
23 Troubleshooting guide SYMPTOM CAUSE POSSIBLE REMEDY Feedback, “whistling” Is your earmould or dome inserted correctly? Put it in again. Is the volume very loud? Reduce it. Is the plastic tube or the earmould clogged or broken? Replace or visit your hearing care professional. Are you holding an object (e.g. a hat, a telephone receiver) close to a hearing aid? Move your hand away to create more space between the hearing aid and the object. Is your ear full of wax? Visit your physician.
SYMPTOM CAUSE POSSIBLE REMEDY Sound is distorted, spluttering or weak? Is the battery dead? Replace it with a new one. Is the battery dirty? Clean it or replace it with a new one. Is the plastic tube or the earmould clogged or broken? Visit your hearing care professional. Did your hearing aid get moist? Use a desiccant. Did you leave your hearing aid switched on for long periods of time? Always switch off your hearing aid when you are not using them, e.g. during the night.
24 Warranties and repairs 25 Temperature test, transport and storage information ReSound provides a warranty on hearing aids in the event of defects in workmanship or materials, as described in applicable warranty documentation. In its service policy, ReSound pledges to secure functionality at least equivalent to the original hearing aid. As a signatory to the United Nations Global Compact initiative, ReSound is committed to doing this in line with environment-friendly best practices.
i Use of the Made for Apple badge means that an accessory has been designed to connect specifically to iPhone, iPad and iPod touch models, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. © 2018 GN Hearing A/S. All rights reserved. ReSound is a trademark of GN Hearing A/S. Apple, the Apple logo, iPhone, iPad, iPod touch are trademarks of Apple Inc.
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Worldwide Headquarters GN ReSound A/S Lautrupbjerg 7 DK-2750 Ballerup Denmark Tel.: +45 4575 1111 resound.com United Kingdom GN Hearing UK Ltd. Kirtlington Business Centre Portway, Kirtlington Oxon OX5 3JA Tel.: +44 1869 352 800 resound.com Australia GN Hearing Australia Pty Ltd. Gate C, 19-25 Khartoum Road Macquarie Technology Park Macquarie Park NSW 2113 Tel.: (free) 1800 658 955 resound.com CVR no.
