Use and Care Manual

Lifetime Limited Warranty
RESO WARRANTY
Reso’s products are built and designed to high industry standards and are warranted pursuant
to the terms of this document.
This warranty applies to Products sold by Reso company, or Reso’s distributes that are installed
in residential in the United States and Canada.
Reso warrant that each door bearing the RESO brand and identification mark as of the date of
manufacture, and Reso further warrants, expect as stated below, that each such door, at the
time of the shipment from Reso, is of good material and workmanship and free from defects
that would render such door unserviceable or unfit for the ordinary, recommended use. The
Reso limited warranty applies to new doors other than those sold “as is.”
LIFETIME LIMITED WARRANTY
For doors used in an interior application(defined as being exposed to controlled interior climatic
conditions on both sides of the door), this warranty shall survive for FIVE after days of shipment
from RESO. This warranty applies to properly sealed, finished, primed, and hung doors. The
Lifetime warranty on interior doors does not apply for commercial hospitality, in which case, the
five-year warranty will apply.
HOW TO MAKE A CLAIM
Immediately upon discovering that the door is defective or fails to conform to this written
warranty, the end-user shall send a notice in written to the dealer or distributor from whom the
door was purchased or to RESO INC 1930 Avenue L, Riviera Beach,Florida 33404 email –
[e-mail] or call 561-328-8539
If you detect a warranty issue, please provide the following information:
1. Description of the Product and a photo of the defect;
2. Name and address of the location of the Product and, if installed, the builder and/or the
installer;
3. Proof of Sale if you bought the door and, if not, the date you purchased the residential home
or date it was installed;
4. Detailed explanation of the defect;
5. Statement that the defect was not caused by any of the exceptions listed in this warranty
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