August 2020 QSG1_A_EN Reolink WiFi IP Camera Quick Start Guide @ReolinkTech https://reolink.
EN What’s in the Box Contents What’s in the Box 2 Camera Introduction 3 Connection Diagram 5 Set up the Camera 6 Installation Guides 7 Troubleshooting 9 Specifications 10 Notification of Compliance 12 Camera Antenna Power Adapter 1m Network Cable 4.5m Power Extension Cable Mounting Hole Template Pack of Screws Surveillance Card Quick Start Guide NOTE: Camera and accessories vary with different camera models that you purchase.
Camera Introduction Antenna Antenna Mount Mount Metal Aluminum Case Infrared Lights High Definition Lens Daylight Sensor Metal Aluminum Case Infrared Lights High Definition Lens Daylight Sensor Network Cable Reset Button *Press for about 10 seconds to restore factory settings.
Connection Diagram Set up the Camera Before initial setup, follow the steps below to connect your camera. 1. Connect the camera to a LAN port on your router with an Ethernet cable. 2. Power on the camera with a power adapter. Download and Launch the Reolink App or Client software, and follow the onscreen instructions to finish initial setup. • On Smartphone Scan to download the Reolink App.
Install the Camera Mount the Camera Installation Tips • Do not face the camera towards any light sources. • Do not point the camera towards a glass window. Or, it may result in poor image performance because of the window glare by infrared LEDs, ambient lights or status lights. • Do not place the camera in a shaded area and point it towards a well-lit area. Or, it may result in poor image performance.
Troubleshooting IP Camera Is Not Powering on 3 360° 90° Twist the screws with the wrench to unlock the camera and adjust its direction. If you find your camera is not powering on, try the following solutions: • Please check whether the outlet is working properly or not. Try to plug the camera into a different outlet and see if it works. • Please check whether the DC adapter is working or not. If you have another 12V DC power adapter which is working, please use another power adapter and see if it works.
If these won't work, please contact Reolink Support https://support.reolink.com/. Failed to Upgrade the Firmware If you cannot upgrade the firmware for the camera, try the following solutions: • Confirm the current firmware version to see if it is the latest one. • Make sure that you download the correct firmware from download center. • Make sure the network of your computer is stable. If these won't work, please contact Reolink Support https://support.reolink.com/.
• Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Limited Warranty This product comes with a 2-year limited warranty that is valid only if purchased from Reolink official stores or Reolink authorized resellers. Learn more: https://reolink.com/warranty-and-return/. NOTE: We hope that you enjoy the new purchase.
OPERATING FREQUENCY (the maximum transmitted power) 2412MHz—2472MHz(15dBm) 5180 MHz -5240 MHz(17dBm) 5745 MHz -5825 MHz (16dBm) Technical Support If you need any technical help, please visit our official support site and contact our support team before returning the products, https://support.reolink.com.
FCC Caution This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
IC Caution: This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device. To maintain compliance with RF exposure guidelines, this equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.
